Feather Falls Casino jobs - 94 jobs

Job Title: Casino Host Department: Marketing Reports To: Promotions Manager/Executive Host Salary: $22.00 Per Hour Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Marketing team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Summary Serve as primary point-of-contact on the casino floor to increase customer's level of play in the casino; coordinate activities resulting in increased visits and customer loyalty. Key Areas of Responsibility: • Tracks players play history. • Promotes events on casino floor and builds relationships with customers. • Establish foundation for new clientele that will convert them to returning customers. • Hosts/attends special events on and off property. • Builds and monitors customer mailing list. • Assists Slot Club Manager as a part-time supervisor when needed. • Works in Players Club • Assists Entertainment Department. • Builds and monitors customer mailing list. • Arranges slot tournaments and special events. • Adhere to company and department policies and procedures. • Maintain a professional appearance at all times. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities (If it applies) None Qualifications To perform this job successfully, an individual must be able to perform…. Education and/or Experience Education Level - High School Diploma. Experience - 2 years in Customer Service/Public Relations/Hospitality field. Computer proficiency in Microsoft Office and industry related applications. Knowledge of general hotel operational procedures and systems. Exceptional interpersonal skills and the ability to foster strong relationships with customers. Knowledge and Skills Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Certificates, Licenses, Registrations Class B Gaming License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to handle or feel. Reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. Job Title: Players' Club Attendant Reports To: Players Club Supervisor Department: Marketing Status: Full Time Summary Primary responsibility is to serve as the casino's player development specialist, developing relationships and have a strong communication with players to build a loyal relationship. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Builds relationships with customers, establishing a foundation for customer loyalty. • Supports marketing programs using communication skills to disseminate information in a manner that builds business and creates a positive image. • Maintains player records and files when appropriate, keeping all information confidential. • Assists with marketing program functions. • Adheres to company and department policies and procedures. • Maintains a professional appearance at all times. • Handles box office ticket sales, logo retail sales. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather falls Casino Internal control policy Suspicious Activity Compliance Program. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School Diploma One years' experience in customer service Strong customer service and verbal communication skills Flexible mindset Basic computer skills (Microsoft word and excel), willingness and ability to learn additional computer, software Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service Certificates, Licenses, Registrations Class B Gaming License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to handle or feel. Reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

Sycuan is seeking a dynamic Enterprise Analytics Manager to assist in shaping the strategic direction of our property-wide analytics team. This role will focus on improving overall profitability by providing actionable insights, developing key performance indicators, and supporting data-driven decision-making across all business units. Job Purpose: Assist with the strategic direction for property wide Enterprise Analytics team to improve overall profitability for Sycuan Casino Resort. Provides business unit managers with business reports and analysis, and identifies key performance indicators and opportunities and/or corrective measures to improve profitability and efficiency Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Assist and implement routine, centralized reporting and provide ad hoc data analytics to review with business leaders to monitor areas of opportunity and progress towards strategic planning goal completion Collaborate with IT Data Analytics to develop data analytic tools for in-depth analysis of all areas of property Assist all analytical projects and initiatives providing insightful analysis that will drive data-based decision making Measure Key Performance Indicators in partnership with key stake holders to measure success Assist change management process and lead operational change to accomplish strategic planning goals Leverage analytical tools to aid in the analysis process such as SQL, R, Python, Tableau, Excel, etc. Articulate and present findings to appropriate audience and business units in a digestible format Manage a team of analysts with an emphasis on growth, learning, and inclusion Job Specifications: Education and Experience: Essential: Bachelor's Degree in Math, Statistics or Finance or related field or equivalent experience 3 years of business analysis experience 3 years of creating complex data analysis utilizing industry standard tools Experience utilizing big-data analytics tools such as SQL, R, Python, Tableau, Excel, etc. Desirable: Experience in gaming and/or hospitality analytics Experience in direct marketing and customer analytics Project management experience MBA or other graduate level degree Skills and Knowledge: Essential: Proficiency in Excel spreadsheet applications Advance Proficiency in SQL Ability to perform complex mathematical calculations Ability to analyze, compile and disseminate complex information in a clear and concise manner Ability to analyze complex problems and make sound judgments Ability to communicate and interact effectively with guests and team members Ability to prioritize and perform multiple tasks and assignments Ability to manage large projects and multiple projects to completion Ability to identify opportunities, assess trends and provide recommendations Ability to document and complete office forms Ability to read, analyze, and interpret complex documents Ability to appear for work on time Ability to maintain professionalism and composure Ability to understand and follow verbal directives and written directions Ability to accept constructive criticism Ability to maintain confidentiality Desirable: Multi-lingual Supervisory/Managerial Accountability: Direct: Senior Analyst, Analyst - 2 Indirect: None Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship

Under the direction of the Supervisor, Housekeeping, the Room Attendant is responsible for providing cleaning service for all vacant and occupied rooms. Responsible to provide and maintain 5-Star, 5- Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise's policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members. 2. Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. 3. Proactively motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. 4. Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED preferred * Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred. * Flexible availability required including evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Good verbal and written communication skills required. * Knowledge of housekeeping service techniques and productivity expectations. * Ability to identify and prioritize issues. * Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor Steward, the Utility Worker I follows health & safety regulations, food safety guidelines and Departmental procedures in the cleaning and sanitization of china, glasses, silverware and smallware. Cleans, disinfects, sanitizes and maintain kitchen equipment and work areas to be clean and organized. Is also responsible for cleaning restaurant dining areas and utensils. Operates in representation of the Stewarding team's best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community's vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for cleaning and sanitizing various kitchen equipment, including china, glassware, flatware, and smallware, following established procedures to meet current guidelines and regulations. Conducts and maintains the cleaning, sanitizing, and disinfecting of all kitchen equipment, including but not limited to stoves, ovens, grills, broilers, fryers, refrigerators, tables, and all stainless-steel surfaces. 2. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and assigned areas following procedures in place. Maintains cleanliness in the kitchen area by sweeping, brushing, and mopping floors. Cleans FRP walls, ceiling tiles, light fixtures, and air vents. Cleans the dish machine and three-compartment sinks throughout the shift by emptying water, cleaning all screens and drapes, and cleaning the inside of the machine, including all water tanks. Sorts and removes trash and garbage, placing them in designated containers. Cleans out garbage cans following the approved method. 3. Transfers supplies and equipment between storage and work areas. Sets up dining area for service. Cleans all tables, counters and floors of dining area during and after service. Assist in setup, servicing and breakdown of special functions. Removes soiled linen from kitchen area and places in designated area. 4. Assists and completes special projects assigned in a timely manner. Assists in food preparation per business demands. Assists team members as assigned by management on duty. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * Minimum three (3) months of related experience and/or training preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to read, write and communicate in the English language. * Must be able to perform simple mathematical operations (addition, subtraction, multiplication, and division). * Must be able to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues. * Must be able to have clear and effective communication with guests and team members. * Must be able to work under pressure by staying calm and efficient during busy period(s). REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Must obtain and maintain a Food Handlers Card. * Select One of the Following for Driving Responsibilities: o No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled Casino and Resort setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * Must present a neat, clean, and well-groomed appearance in accordance with departmental policy. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2. Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3. Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4. Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and workplace policies. Works closely with inside and outside counsel in areas of employment law or labor relations as required. Provides training, support, and guidance as related to contractual obligations, anticipated "hot spots," and grievance processes. 5. Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances. 6. Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvements opportunities. 7. Partners with HR Business Partner team on systemic cases, work collaboratively to identify root cases and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness. 8. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's Degree in Business Administration, Human Resources, Organization Development, Psychology, or related field is required. * Minimum seven (7) years of relevant and progressive experience in Human Resources, with a minimum of three (3) years of direct experience in employee and labor relations within an organization of 2000 or more team members is required. Experience working with Tribal Government and Casino-Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred. * Minimum of three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to work flexible hours, including evenings, weekends, and holidays. * Proficient in drafting formal communications, investigation reports, disciplinary notices, and grievance responses. * Extensive knowledge of employee relations, labor law, grievance procedures, and arbitration. * Skilled in conducting impartial, confidential, and legally compliant workplace investigations. * Strong understanding of employment laws and the ability to apply them to complex workplace scenarios. * Adept at evaluating employee issues, assessing risk, and providing practical, business-focused recommendations. * Exceptional communication skills, with the ability to present findings, guide leaders, and influence decisions. * Effective in mediating disputes, resolving sensitive concerns, and promoting positive labor-management relations. * Experienced in coaching managers to handle employee and labor relations matters consistently and confidently. * Collaborative partner to HR, legal, and business leaders to ensure alignment and achieve strategic goals. * Confident in offering independent, well-reasoned recommendations to senior leadership. * Maintains high levels of discretion, professionalism, and ethical judgment in handling sensitive information. * Adaptable and resilient in fast-paced environments, responsive to changing organizational needs. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification as a Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or Global Professional Human Resources (GPHR) preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests- requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations. Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service and desire to deliver passengers to and from assigned destinations based on specific time schedules. Consistently maintains traffic and weather condition awareness to avoid seen and unseen road hazards. Responsible for identifying any in-operation mechanical malfunctions to ensure the safe transportation of guests. Operates ADA-accessible lift when needed. Professionally relays operational updates via radio communication, including but not limited to road hazards, unsafe traffic and environment conditions, location, load status, and estimated arrival and departure times. 2. Strictly adheres to all Federal Department of Transportation and California State rules and regulations that govern passenger carriers. Exercises maximum regard for all transported guests safety and welfare during vehicle operation. Completes federally mandated pre-and post-trip inspections to ensure vehicle compliance established by the Department of Transportation. Up to date with the ever-changing vehicle out-of-service criteria, set forth by North American Standard Out-Of-Service Criteria. Reports any condition of concern to leadership regarding vehicle issues/defects that may affect driver and passenger/guest safety. In the event of an accident, Drivers are responsible for safely removing passengers onboard the bus. Abides by all rules and regulations stated in California commercial driver handbook. Responsible for reporting all accidents, vehicle damage, and passenger safety situations and concerns to appropriate parties. 3. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 4. Maintains a neat and clean working environment by sweeping out vehicles, cleaning up spills, disposing of trash, and cleaning windows/mirrors for visibility. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of commercial driving experience required. * Minimum five (5) years equivalent combination of route delivery driver, including but not limited to, postal driving, medical transport, and delivery of goods and services required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. * Must be 21 years of age or older. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * School pupil activity bus (SPAB) certificate preferred. * Advanced vehicle operations knowledge and intermediate maintenance experience preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the guidance of the Manager, Horticulture, the Supervisor Floral and Interior Plant is responsible for the maintenance and upkeep of all indoor gardens and plants. Partners with Department management to design and implement floral beautification throughout the property, and ensure floral arrangements are updated often and consistently maintained. Provides guidance to the Interior Gardeners and Floral Designers and oversees all aspects of special floral projects and requests. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guidance, training, and direction to Interior Gardeners and Floral Designers to ensure floral arrangements and indoor gardens are maintained to quality and aesthetic standards. Visually inspects all indoor gardens, plants, and floral arrangements daily to ensure conditions meet appearance standards. Ensure all designs meet quality and aesthetic standards and meet or exceed guest expectations. Ensure daily/weekly routine tasks and schedules are being completed by assigned team members to maintain a clean and attractive indoor garden and floral arrangements. 2. Oversee various special projects and seasonal decoration, including plant and floral change-outs throughout the property. 3. Ensures all floral arrangements are within allocated budgets, and deadlines are met for requirements. 4. Oversees planning, project coordination, scheduling, and the purchase and replacement of equipment to support operations. 5. Communicates important matters involving personnel and facilities to Horticulture management in a timely manner. 6. Maintains cleanliness and order in all public and common work areas. Inspects work areas to identify potential safety hazards. Follows all enterprise and Department safety policies and all job-specific policies and procedures. 7. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Horticulture, Facilities management, Environmental Science, hospitality or a related field required. * Minimum one (1) year experience in interior landscape required. * Minimum of one (1) year of Supervisory experience leading teams preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Experience in methods and techniques of ground maintenance, horticulture, floral and interior design preferred. * Knowledge of plant nutrition requirements for various interior plants. * Knowledge of environmental requirements for various interior plants. * Must be able to follow safety guidelines when using required chemicals, equipment, tools, and techniques while performing job duties LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Revenue & Reservations, the Reservations Agent is responsible for assisting potential and current guests with all room sales needs and inquiries while meeting the Forbes Travel Five Star guidelines. This role performs as the "voice" of the Hotel and the first impression for guests. This role provides Best in class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy. The Reservations Agent adheres to all health and safety policies and procedures set by the enterprise. This role contributes to an environment which motivates employees to collaborate, learn, perform, and develop their skills. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest level of services experience to guests during all interactions, in active attempt to reach department and property defined goals and objectives. Takes reservations using proper Hotel verbiage while meeting Forbes Travel Guidelines. Answers phone with courteous and gracious manners and provides personalized service. Readily describes all of the room's physical elements and offers the guest a choice of room type that satisfies their individual needs. Accommodate arriving and in-house guest requests, ensuring a high level of guest satisfaction at all times while aiming to exceed guest expectations. 2. Inputs and organizes reservation information, internet, travel agency requests, and internal department communications with appropriate follow-up. Works closely with Casino VIP Services to accommodate players' needs. Assists with Hotel Concierge services, guest itineraries and coordination of intradepartmental communications according to established protocols. Assesses guests' requests and inquiries, offering creative suggestions and recommendations tailored to guests' unique needs. Consistently presents information in a professional manner in both team member and business interactions and always secures confidential and sensitive departmental and guest data. Maintains accurate logs of special requests and ensures requests are blocked in PMS and Front Desk systems. Prepares group guest lists prior to arrival as needed. Controls and blocks rooms as well as pre-blocks for special groups. Ensures all reservations transferred to PMS or front office system are accurate. 3. Maintains strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically and mindfully sells hotel rooms to maximize transient room revenue using up-selling and yield management techniques per enterprise policy. Upsells rooms, services and treatments according to established enterprise procedures to maximize all hotel outlet revenue. Knowledgeable in Hotel hours of operations and amenities offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and special events. 4. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High school Diploma or GED required. * Minimum two (2) years' experience in a customer service role required. * Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent telephone etiquette and verbal and written communication skills required. * Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed. * Ability to identify and prioritize issues. * Excellent organizational skills * Strong interpersonal skills * Must possess a friendly and outgoing demeanor. * Must have ability to multi-task. * Bilingual in a foreign language preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Supervisor, Cage Operations Technician, the Cage Operations Technician performs preventative maintenance and is responsible for troubleshooting on multi-functional kiosks, ATM machines, currency counters, bank issues, money carts, cabinets and other various equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Completes electronic and mechanical repairs; responds to floor calls and completes multi-function kiosk customer claims. Rebuilds, repairs and replaces multi-function kiosk hardware and software components. Performs repairs of all electrical and mechanical components of required equipment. Responsible for software updates and makes adjustments to internal settings on multi-function kiosks. 2. Responsible for reading and generating reports pertaining to Gaming Commission regulations. Ensures internal controls are adhered to on multi-function kiosks and follows notification protocol to access ports and software. Complies with Cage Operations internal controls, enterprise and Departmental policies and procedures. Investigates and generates reports on the malfunction of kiosks. Summarizes results of the investigations and technical actions taken on overage/shortage caused by malfunction. Maintains security and accountability of enterprise funds and all assets associated with the multi-function kiosk, ATM machines and bank issues. 3. Coordinates with various internal departments on relocation/removal of multi-functional kiosks, ATM machines, bank issues and other equipment used by the Department. Assists vendors with installation and maintenance on multi-function kiosks, ATM machines, currency counters, banks issues, and other equipment used by the department. Assists in monitoring, maintaining and implementing network connectivity on multi-function kiosks and ATM machines. 4. Reports trends, problems, and concerns about technical and service issues. Creates proper documentation and adequately prepares parts for repair; identifies components and parts that require vendor repair. Maintains monthly inventory on parts and supplies. 5. Trains Department team members on basic maintenance and operating instructions for multi-function kiosks, ATM machines, currency counters, bank issues and other Department equipment. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Six (6) months of recent experience as Kiosks, ATM or Slot Technician or related technical experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess proficient computer skills with the ability to use Microsoft Office Suite (MS) (i.e. MS Word, Excel, and Outlook.) * Must be able to use hand tools, power tools and air compressors. * Ability to read and comprehend performance charts and graphs to diagnose problems with multi-function kiosks. * Required to possess comprehensive knowledge of all Policy and Procedures governed by the Gaming Commission Regulations. * Strong technical, verbal and written communication skills with the ability to simplify terminology that a non-technical end user and/or senior executive can understand. * Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers. * Must have experience of demonstrating the utmost discretion and confidentiality as they will have access to financial data. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Audio Visual, the Audio-Visual Technician - Entertainment, is responsible for the setup, operation, maintenance, Audio, lighting, and video equipment to enhance the live entertainment experiences and special events performed throughout Yaamava' Resort & Casino venues. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Programs, engineers, operates, and rigs a variety of lighting and audio-visual equipment including, but not limited to; lighting consoles for live performances, recording equipment, mixing live performance audio, microphones, speakers, projectors, video screens, video monitors, video switching and PTZ camera control. 2. Responsible for documenting all live performance event details. Able to interpret artist riders and specifications to prepare sufficiently for live events. Set up of events per rider requirements, and constructs staging when needed. Capable of setting up all backline equipment including amplifiers, keyboards, drum kits, drum pads, and percussion. 3. Consistently tracks and maintains an inventory of all Audiovisual (AV) equipment. 4. Maintains knowledge of new audio, video, and lighting technologies. Stays active in pursuing additional audio, video, and lighting certifications. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * A High School diploma or GED is required. * Bachelor's degree in Audio, Video, and lighting for live entertainment is preferred. * Minimum of one (1) year experience with live entertainment performance in at least one category below: Lighting experience L2 level lighting programmer, Audio experience A2 level Audio Engineer, or Video experience V2 level operator required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have experience setting up microphones, speakers, video production equipment, lighting equipment, and LED video walls. Able to operate lighting, video, and digital mixing consoles for live performances. * Knowledge and skills with lighting and video systems, including Intelligent Lighting, Show Control, and programming LED moving head fixtures on the GrandMA2 and GrandMA3, Dante, Crestron, Qsys, Resolume, ATEM, and Blackmagic are preferred. * Must know how to network lighting systems, and how to use PC-based lighting control software. * Knowledge of high-format live audio digital consoles including but not limited to Yamaha, Avid, Digi-co, Midas, and Shure Wireless. * Knowledge of high format PA systems including but not limited to L-Acoustics, Meyer, Clair, and d&b Audio Technik. * Proficiency in Microsoft Word, Excel, and Outlook is required. * Must have exceptional customer service skills. * Must be able to operate a scissor lift and or boom lift up to a height of 50 feet. * Must be able to operate a forklift/pallet jack. * Must be able to utilize A-frame extension ladders to work on truss lighting and Audio or video. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Professional certification in Audio and Visual technology or related fields is preferred. * Certification in GrandMA2 Console and Grand MA3 Console or equivalent lighting console and Yamaha CL Digital consoles and or Dante, Q-sys, Crestron, AVIXA-CTS is preferred. * Select One of the Following: o No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a live entertainment setting within a resort and casino inclusive of both indoor and outdoor environments. * The employee may be exposed to outdoor weather conditions such as rain, wind, cold and hot climates. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Guest Services, the Player's Club Ambassador is responsible for supporting player's club membership practices and various administrative duties associated with club membership and Guest Services. The Player's Club Ambassador supports and compliments all property departments through VIP engagement and contacts. This position requires direct contact with the public while delivering superior guest service in accordance with department and enterprise standards, policies and procedures as created by Yaamava' Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Promotes the use of the Club Serrano card to non-members and members on the gaming floor. Supports all department requests for guest assistance with Club Serrano membership. Assists all property departments with guest requests and communications when known high end players are on the casino floor. Enters customer data into casino player tracking systems as well as other software applications accurately and consistently. Responsible for collecting pertinent customer information, such as email, telephone, and physical address in accordance with the monthly email and telephone quotas set by leadership. Safeguards the confidential nature of guest, department, and enterprise data. Adheres to all policies and procedures set forth by the casino and Tribal Gaming regulations to minimize risk to the enterprise and to guests. 2. Responsible for training and re-training team members with department practices, responsibilities, and compliance related operations. 3. Supports all lost and found daily duties; including but not limited to property record keeping and property retrieval. Assists with guest related administrative, such as, online enrollments, Club Serrano application troubleshooting, responding to guest correspondence, processing win/loss requests, copies of W2Gs, audit and compliance related tasks. Remains current on all property events, promotions, and entertainment to accurately communicate and encourage club card usage and new club card enrollments. 4. Assists with promotions and special events with set-up, line control, and guest communication. 5. Researches and resolves guest issues effectively and professionally. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School diploma or GED is required. * Minimum of three (3) years of experience in customer service is required. * Minimum of three (1) one year of casino experience is preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Intermediate proficiency in the Microsoft Office Suite (Excel, Word, and PowerPoint). * Must have complete knowledge of the club requirements and benefits. * Must be able to communicate effectively with guests, team members and leadership, both verbally and in writing. * Must possess outstanding communication and interpersonal skills. * Ability to multi-task in a fast-paced environment is required. * Must be comfortable working and speaking with the public. * Must have experience working under pressure while meeting deadlines and goals. * Ability to maintain a positive and professional demeanor under stressful situations. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: o No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Landscape, the Landscaper is responsible for maintaining a manicured and clean look of the landscaping and respective grounds around the property. Maintains a Best-in-Class landscaping by using various tools and equipment to achieve a visually pleasing and operational landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains all landscaping around the Casino and Hotel property to include Parking lots, Parking Structures, entrances, surrounding areas, and pool deck area. Maintains flowers, bushes, trees and shrubs for plant health and visual appeal. Plants seeds, bulbs, foliage, flowering plans, grass, ground cover, trees and shrubs; applies mulch for protection. Changes-out plants according to season and special event directives. Plants and cultivates lawns and gardens. 2. Maintains lawns and turf by mowing and edging lawns using power mowers and edgers. 3. Power washes walls, sidewalks, walkways, pillars and spills. Handles minor repairs and patches of asphalt. Cleans-out drainage ditches and culverts. Gathers and removes litter. 4. Operates specialized power and motorized equipment such as blowers, hedge trimmers, light tractors, lawn mowers, lawn edger's, chain saws, various lifts, sod cutters, shedders, tugs and turf aerators and roto-tillers. Uses hand tools such as shovels, rakes, pruning saws, hedge and brush trimmers, axes, chainsaws rakes, loppers, hand saws, pruning shears, shovels, hoes, fertilizer spreaders, pesticide sprayers, sod knifes, and hedge shears. 5. Maintains all chemicals in assigned areas with proper Safety Data Sheet (SDS) labeling. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year related experience required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to read, write and communicate in the English language. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor setting. * Work may require travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: does not involve sitting. May operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the guidance of the Manager, Network Engineering, the Network Engineer III designs the deployment of enterprise networks and defines network best practices and standards for the enterprise. Serves as technical lead for solving highly complex network incidents by supporting the network engineering team members. Also serves as a role model establishing documentation standards and enhancing the network engineering document library. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Works as the technical lead during the design and deployment of local area networks (LAN), wide area networks (WAN), wireless local-area networks (WLAN), software-defined networking (SDN), and other communications systems, as required. 2. Collaborates with partners and manufacturers on defining upgrade and lifecycle network systems and tools. 3. Responsible for solutions to complex network issues such as routing, switching and firewalls in a timely manner. 4. Assists in defining the strategies used to integrate new software systems into the network. 5. Leads the definition of documentation standards for network configuration, mapping, processes, and service records in accordance with network best practices. 6. Responsible for troubleshooting, resolving, and communicating day-to-day network issues. 7. Maintains the network monitoring, alerting, and analytics platforms for the corresponding network systems. 8. Assists in defining the strategy used in monitoring, analytics, and alerting of network systems. 9. Responsible for the proactive monitoring and performance validation of network and communications systems. 10. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Computer Science or related field is required. * Minimum six (6) years' experience in in-depth network engineering is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have experience working with vendors and partners on product evaluations, solution designs and installations. * Experience with Network Access Control and Software Defined Networks preferred. * Experience establishing network designs, and documenting network standards and best practices preferred. * Experience with network providers such as Cisco, Hewlett Packard Enterprise (HPE)/Aruba, and Meraki preferred. * Experience with Network Load Balancers is preferred. * Technical support experience on organizations running gaming systems is preferred. * Must have strong collaboration, written and verbal communication, and attention to detail skills. * Must have strong technical leadership and decision-making skills, and the ability to work well independently in the absence of supervision and under pressure such as strict deadlines. * Ability to work on-call on a rotational basis for technical support and incident troubleshooting is required. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Professional certifications such as Cisco Certified Network Professional level or comparable certification from other network equipment manufactures is required. * Preferred certifications include Palo Alto Networks certification, Aruba/HP professional level certification, and Expert Level certifications in networking technologies. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Director, Compensation & Benefits, the Manager of Benefits Operations and Compliance oversees the administration and management of employee benefits and wellness programs. The role is responsible for all aspects of the employee portfolio, including health and welfare plans, retirement plans, life insurance, paid time off, and wellness programs. Continuously evaluates and ensures consistent compliance with internal policies and government regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages and assesses the effectiveness of current programs in achieving organizational objectives; identifies best practices and benchmarks; and develops recommendations for modifications to align to HR strategy and business goals. Effectively plans and directs the implementation and administration of all benefit plans including annual open enrollment efforts. Effectively manages and collaborates with vendors and external partners, including managing the performance of contracts to ensure the maximum value of services is delivered. Partners with HR and leadership on appropriate benefits and wellness packages to recruit and retain talent. 2. Is responsible for all ACA reporting and keeps abreast of regulatory changes affecting benefit plans and ensures company benefit plans and practices are in compliance with external regulatory requirements. Develops and coordinates communications strategies and activities designed to educate and inform employees about current benefits and wellness programs and activities. Provides projected annual budget costs for total rewards and manages expenditures related to benefit programs. Serves as the point of escalation for Benefits Analysts responding to employees and managers questions regarding all benefit related matters. 3. Develops internal operating procedures and controls for the administering and managing benefits operations. Determines and implements metrics that assess and monitor the effectiveness of ongoing Total Rewards programs and new initiatives. Communicates actively with Accounting, Finance, Operations, Payroll, HR and other departments to review cross-departmental impacts and reconcile data sharing. Manages data in accordance with the company's record retention policies and procedures and state and federal laws and regulations. Maintains confidentiality of work-related issues, records and company information. Completes special projects, as assigned. 4. Works with benefit broker on plan design, administration, and compliance with applicable laws. Is responsible for the review of benefit carriers financial reports and contractual arrangements, managing annual benefit premium renewals. Works with benefit broker on an annual detailed analysis of programs, and modelling of proposed changes to determine impact, both from a business and cost perspective and employee perspective. Develops policies, procedures, methods, or standards to ensure fair and equitable administration of all retirement and benefit programs. 5. Manages all aspects of 401(k) plan operations, including day-to-day administration, compliance with ERISA and IRS regulations, and timely reporting to government agencies. Coordinates annual nondiscrimination testing, Form 5500 filings, and audit preparation. Partners with plan providers, fiduciaries, and internal stakeholders to ensure plan integrity, operational efficiency, and alignment with organizational retirement strategies. Develops and delivers employee education initiatives to promote financial wellness and retirement readiness. 6. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in business administration, human resources or related field required. * Minimum seven (7) years of progressive experience in Benefits and Wellness, managing programs for organizations with 2,000+ employees and diverse, multi-tiered benefit offerings across multiple locations or employee groups required. * Minimum three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Working Benefits Committee experience. * Previous experience in Payroll a plus. * Sound knowledge of the Regulatory and Legislative imperatives and impacts related to Total Rewards programs (Sec 125, ERISA, 409A, HIPAA, ACA, COBRA etc.). * Proficient in working with contemporary HR Technology platforms (i.e. Workday). * Experience in contract negotiation, service-level agreements, and performance metrics for third-party providers. Effective in managing vendor relationships and securing favorable terms. * Proven ability to assess program effectiveness, interpret data, and make evidence-based recommendations. * Skilled in leading complex initiatives, including benefit renewals, wellness campaigns, and system implementations. * Strong written and verbal skills for educating employees, presenting to leadership, and coordinating cross-functionally. * Adept at resolving escalated issues, navigating ambiguity, and balancing competing priorities. * Able to respond to regulatory changes, workforce shifts, and evolving employee needs. * Capable of mentoring staff, influencing stakeholders, and driving change across departments. * Maintains discretion and integrity when handling sensitive employee and organizational information. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * CEBS (Certified Employee Benefits Specialist) certification preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other * office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, * via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Director, Investment Strategies, the Student Investment Analyst will work closely with Investment Analysts to support existing investment processes as well as various team-directed research projects. Conducts asset-class and market research, asset allocation analysis, manager selection diligence and performance analysis, portfolio management activity and peer benchmarking. This role is immersed as a member of the investment team and will work on projects that are considered important to the ongoing success of the investment portfolio. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Helps conduct in-depth asset class analysis and reviews of go-forward opportunity sets. 2. Conducts research and analytical projects as determined by the CIO and Director of Investments. 3. Assists the Investment Analysts on researching priorities of the investment team. 4. Assist in various data aggregation and analysis involved in the ongoing monitoring of the investment portfolio across asset classes. 5. Assists in monitoring external public and private asset managers for investment performance, attribution, risk and opportunity set research; statistically compare investment managers on various metrics. 6. Helps prepare for (research, analysis) and participates in quarterly calls with current and prospective investment managers. 7. Participates in Ad hoc team projects with various relationship management databases and performance/portfolio management software systems such as eVestment, LP Analyst and Bloomberg. 8. Works collaboratively with team measured in part by team feedback on quantity and quality of work, proactivity in asking questions and following through Performs other duties as assigned to support the efficient operation of the department. 9. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Must be enrolled in a four-year undergraduate BA/BS program. * Must be rising senior, graduating in the following summer. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Demonstrated interest in investing and global markets, economics, and investment management. * Strong analytical mindset with foundational understanding of economic, accounting, and corporate finance theories. * Strong understanding of quantitative techniques. * Strong research and problem-solving skills essential. * Strong demonstrated leadership roles and capabilities. * Strong demonstrated written and oral communication skills. * Ability to work in a time-sensitive environment, be proactive, and able to handle confidential material a must. * Critical skills include intellectual curiosity and drive, attention to detail, accuracy, accountability, organization, timeliness, and a proactive and collegial communication style. * Proficient in handling multiple tasks simultaneously. * Proficiency in Microsoft Excel, PowerPoint and Word. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Transportation, the Valet Attendant provides best-in-class front door vehicle and luggage service to guests entering and exiting Yaamava Resort & Casino. Ensures all guests' arrival and departure valet experiences are memorable, unique, and in alignment with brand standards/expectations - requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes to the mission and vision by creating a positive and productive working environment. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides professional and courteous service to each and every guest while always maintaining a sense of urgency. Exceeds guest expectations through positive interactive skills. Greets all arriving and guests in a timely, professional, friendly, and efficient manner while opening doors, and providing information and directions as needed. 2. Handles all accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 3. Parks and retrieves guest vehicles in a safe and efficient manner while adhering to established safety protocols in accordance to all state laws. Properly secures all guest keys and vehicles according to department policy. 4. Follows up with guests to ensure their requests or concerns have been resolved to their satisfaction. Documents and reports all vehicle incidents like damages, accidents, thefts, missing articles, etc. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of driving experience required. * Ability to operate both a manual and an automatic transmission is required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to operate both a manual and an automatic transmission is required. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Valid California Commercial Driver's License, Commercial Class C or higher, with a passenger endorsement preferred. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor desert environment with corresponding extreme hot and cold temperature ranges. * Must be able to work in a fast-paced, high-demand environment, be able to run up to fourteen (14) miles, navigate steep inclines/declines (over 15% grade change), varying surfaces (dirt, pebble, pavement), and ascend/descend eighty (100) flights of stairs per shift. * Mobility sufficient to enter/exit a wide range of vehicle types safely and efficiently - including, but not limited to smaller sports vehicles with tight entry points as well as lifted vehicles requiring a higher-than-normal entry point. * Must have the stamina to stand for extended periods of time while remaining vibrant and friendly. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Manager, Spa and Pool Services the Supervisor, Spa Services provides leadership, direction and supervision of a team supporting the daily operations of the Hotel's beauty and wellness services, including, but not limited to, massage & skincare treatments, water sanctuary, and Spa facilities. Works closely with upper management to direct and mentor the Massage & Esthetician teams, optimize merchandise and service selections while maximizing Best in Class service, resulting in continued sales profit. Responsible for marketing, operational excellence, budgeting/forecasting and strong vendor relationships, as well as ensuring a clean and safe environment for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and supervises the Spa's treatment and water sanctuary areas of the Spa Operations Department's business plan to support enterprise initiatives, enhance guest experience, financial planning and profits, employee development, effective schedules, retention strategies, and operational excellence. 2. Assists in creating an environment that motivates team members to collaborate, learn, perform, and develop their skills. Develops high-performing team through thoughtful team member professional development, effective timely performance assessments and productive workflow processes. Identifies and provides feedback on objectives and assesses performance and service excellence. Creates a compliance culture and fosters an environment where team members feel empowered to report potential violations and/or misconduct. Promotes excellent guest/team member relationships by reacting promptly, efficiently, and courteously to all guest and team member concerns. 3. Collaborates with Department upper management in ongoing development and positioning of Spa treatment and service offerings in terms of overall concept definition, philosophy, service and product offerings. Reviews and refreshes product offering in line with current guest and industry global trends - anticipates and sets future trends. Assists with annual budget and forecast for Director/Manager. Assists with Inventory, Revenue and Margin Management related to Spa treatments and services. 4. Models and ensures team members uphold enterprise and Department policies and procedures as well as Standard Operating Procedures. Oversees day-to-day operations including product receiving, fulfillment, training/certification requirements, and policy and procedure compliance. Assists with maintaining strong loyalty wellness membership program. 5. Maintains high-performance work environment and provides leadership throughout areas of responsibility to insure optimum internal and external partner relationships. Works collaboratively with other departments to create unique events and promotions to attract high-level Casino guests. Proactively identifies various market opportunities; makes recommendations to Management regarding visual, branding and marketing strategies. 6. Oversees cleanliness, health and safety of all pool areas, furnishing and dispensary for professional Spa products. 7. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree from an accredited college or university in a related industry required. * Minimum one (1) year of customer experience required. Spa/Salon hotel or resort experience preferred. * Minimum one (1) year of supervisory/management experience preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have the ability to communicate verbally across all levels of the enterprise. * Must have good presentation skills. * Must have excellent writing skills and strong computers skills covering Microsoft Office applications as well as all compliance applications. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Professional Massage Therapy certificate or Esthetician certificate in California preferred. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Fulfillment, the Fulfillment Associate plays a key role in supporting the execution of special promotions and events. This includes coordinating logistics, staging materials, and managing product distribution. The role is focused on delivering safe, efficient, and high-quality services to ensure a Best-in-Class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Prepares staging and product distribution for events. Supports physical unloading and delivery of all products to appropriate booth and/or staging area. 2. Prepares events by processing requests and supply orders; pulling materials; packing boxes and verifying inventory count. Communicates vendor shortages/overages to management promptly. 3. Ensures warehouse is kept in a clean and orderly fashion to enhance and promote safety controls. Gathers and stages all unused pallets and prepares them for recycling. 4. Plans/maps delivery routes to ensure efficiency and timeliness of deliveries. 5. Responsible for performing duties while keeping area clear of safety hazards and adhering to safety regulations. Follows proper Department and enterprise health and safety policies and procedures at all times. Accountable for reporting any safety violations and of any real/personal property damage (including enterprise facilities, equipment and structures). 6. Performs minor preventive maintenance on various departmental equipment, when necessary. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum six (6) months warehouse, customer service, or hospitality experience required. Previous warehouse experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Basic proficiency in Microsoft Office (Word and Excel). LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. * Sedentary work: involves standing most of the time.. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles, including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Job Description Bus Person Reports To: Brewery Manager Department: Food & Beverage Status: Nonexempt Salary: $16.00 per hour + Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Purpose Facilitates good customer service by maintaining a clean, orderly environment in dining areas. Essential Duties and Responsibilities include, but are not limited to the following: • Carry dirty dishes from dining area to kitchen. • Wipe table tops and chairs with damp cloth. • Replace soiled table linens and set tables with silverware and glassware. • Supply service bar with food items, such as soups, salads, and desserts. • Serve ice water and beverages to patrons when necessary. • Clean and polish glass shelves and doors of service bars; clean and polish equipment such as coffee urns and cream/milk dispensers. • Make coffee and fill fruit juice dispensers. • Sweep and mop floors. • Maintain a professional appearance at all times. • Other duties as assigned by the Buffet/Banquet Manager and/or F&B Director. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., and must be 21 years of age or older. Education and/or Experience Education Level - High School Diploma or GED equivalent preferred. Experience - None required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Certificates, Licenses, Registrations Class B Gaming License (As provided for a nominal fee with a clean background check) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate. Powered by JazzHR IY2d4sEkt0