Executive Customer Specialist
San Juan, PR job
_The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._
_This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._
.The minimum hourly salary for this role is $19.23.
**What You'll Do:**
+ Utilize all resources materials to document and resolve customer inquiries
+ Communicate and follow up with customers to full resolution
+ Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries
+ Follow up in timely manner to ensure resolution was met and customer has been notified
+ Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL
+ Must be capable of multi-tasking
+ Must be a demonstrated self-starter
+ Cooperate with Management in maintaining goals and objectives
+ Criminal background check due to access of Personal Identifiable Data (PID)
+ For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application
**What We're Looking For:**
+ High School Diploma or GED Required
+ Must have previous Call Center or Customer Relations experience (applicable to internal candidates)
+ Prior call center and customer service experience
+ Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates)
+ Well versed in both verbal and written communication skills; emphasis on written communication (test required)
+ Typing 30 wpm (test required)
+ Strong decision-making skills
+ Strong verbal communication skills
+ Must be able to work productively with minimal supervision
+ Must work well with others
+ Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Central Operations Manager
San Juan, PR job
The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management]
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
ROC Technician Tier 2
Guaynabo, PR job
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.
Provide 2
nd
level support to customers and technicians according to SOP's to comply with WorldNet's Service Level Agreement (repair time and follow up). Maintain highest level of quality in all customer interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to, the following:
Effectively handle customer service repair and troubleshooting tickets to assure repairs requests are properly handled according to standards and procedures.
Understand and fix IP Routing topologies, including proficiency of static routes and routing protocols.
Understand and fix Ethernet connection, including knowledge of VLAN, MAC Address and ARP.
Understand and solve problems of fiber optics connections, including understanding of OTDR test and optical power meter.
Effectively handle customer, service provider, internal staff service repair and troubleshooting calls or email to assure repairs requests are properly reported according to standards and procedures during working hours and nonworking.
Troubleshoot, diagnose, and refer Repair tickets to the corresponded area no later than 1 hour after receiving the ticket and inform the customer the test results. Perform troubleshooting according to SOP's and the
Repair Troubleshooting Guide
to assure repairs requests are properly reported to avoid delays in service restoration and charges for unnecessary dispatches by our providers.
Provide support in MSP products and others, example (WAN/LAN/Wifi Aps/ Security).
Manage all VIP customer, Sales, and Operations repair tickets within established timeframe. Ensuring that customer and internal areas are informed periodically of ticket and situation status.
Provide 2
nd
level support resolving complex repairs referred from 1
st
level technicians.
Maintain consistent and timely follow-up of service providers to ensure SLA compliance. Escalate any situation of delay with provider to team leader or supervisor.
Perform all extended test that include but are not limited to: Customers with several lines OOS, Special Services that requires monitoring of transport quality, Facility changes with Collocation technician and Network Design.
Responsible to identify repeated issues, investigate root cause and refer to Team Leader or Supervisor for an alternate solution.
Ensure customer's service is operational within specified repair time frame based on our SLA's. Effectively maintain customers informed of their repair status based on our SLA's.
Provide assistance to RFT, NEO, Transport department, providers and customer technicians, to complete the Repair. Effectively handle the troubleshooting with the technicians to ensure the Repair was completed.
Update internal repair order tracking system on a regular day basis until the repair is completed.
Effectively maintain customers informed of their repair status daily or as required by the customer.
Keep the average Repair time in twelve (12) hours or less as determined by WorldNet management.
Notify Team Leader or Supervisor when tickets have exceeded established timeframe in order to escalate the situation.
Follow company policies and procedures to meet relevant company-wide statistics.
Handles inbound and outbound calls.
Available to work different shifts, including nights, weekends, and holidays.
Attend customers based on call etiquette procedures.
Shall respect, preserve with the privacy, confidentiality, and security of confidential information and WorldNet owned equipment/property/Customers.
Performs all other duties as required.
SUPERVISORY RESPONSIBILITIES
This Job has no supervisory responsibilities
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree and three years of equivalent experience in related field and/or certifications (A + & Network + certifications, CCNA and NS4 preferred) or equivalent combination of education and experience.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of network topology or equivalent 1 year experience in maintenance and repair.
Experience in networking and telephony.
Experience or training of TCP/IP/UDP/ Complete understanding of TCP/IP suite such as Upper Layer Apps and Services, Transport Layer, Network Layer, Data Link Layer and Physical Layer.
Knowledge in troubleshooting and diagnostic of service interruptions in all types of transport used in the telephony business for commercial customers.
Knowledge in troubleshooting internet routing protocols. (OSPF, BGP, etc).
Advanced level of knowledge in testing DS1 & DS3 circuits.
Knowledge of Windows Office.
Must be self-motivated to Follow-up with customers to ensure 100% satisfaction with all work completed.
Knowledge or training of VOIP (SIP/ MGCP). Experience troubleshooting VOIP in different scenarios including/but not limited to restoring problems with signaling, CODECS, Packet Loss and Transport.
Experience in troubleshooting and diagnosing service interruptions in all types of transmission transport used in telecommunication industry.
Experience in phone support and troubleshooting of client communication networks.
Understand and know the basic operation of routers, switches, and firewalls
Knowledge network topologies and operation
Troubleshooting experience with telecommunications providers
Must be able to work in a fast-paced, structured, dynamic, and high-transaction environment, with the ability to maintain composure in stressful situations.
Proven ability to analyze problems and solve them creatively.
Bilingual (Spanish and English).
Computer knowledge, Microsoft Office.
Customer Focus and service oriented.
Strong verbal, written, and negotiation skills to retain existing customer base.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing the duties of this job, requires the employee to sit, stand, and bend, and a normal range of hearing and vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office environment, usually quiet. No physical discomfort or exposure to hazardous due to temperature, dust, noise, etc. Able to work in a fast pace environment with continuous interruptions.
EMPLOYER'S RIGHT
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
WorldNet Telecommunications has the right to revise this at any time. This job description is not a contract for employment.
Auto-ApplyLead Cargo Handler
San Juan, PR job
The Lead Cargo Handler is responsible for ensuring warehouse duties are carried out through the facility in an expedited manner. They assign staff to receive the shipment(s) from a delivery vehicle, secure the operation of company equipment through the warehouse, delegate staff to perform cargo net and ULD inspection, airworthiness, and all related functions. They designate personnel to scan and prepare the assembly of cargo unit loaded devices, and report reconciliation. The Lead Cargo Handler assists the Warehouse Supervisor in running reports and the agreement of flight operations. The position is designed to monitor the cleanness of the Miami Hub area and protect the surroundings from FOD (Foreign Object Debris).
Job Responsibilities:
Provides leadership and guidance to cargo handlers, expediting the movement of freight from acceptance through the completion of buildup and flight preparation.
Follows protocol for cross-training personnel and cross utilization based on operational demand.
Monitors productivity levels of each Cargo Handler individually and collectively.
Contributes and enforces on-time cargo preparation for on-time flight departures.
Enforces safe handling of company equipment and movement of cargo within the facility and Ramp.
Conducts cargo acceptance audit in procedures and reports inaccuracy of cargo staging, and preparation.
Monitors Nets quality inspection and enforces compliance.
Is responsible for accuracy of the scanners and the process of palletization in order to achieve flight maximization.
Maintains facility equipment and takes control of the forklift equipment's log.
Reviews the tie down process and the quality control aspect.
Enforces accuracy in the weighed process and tagged procedure.
Manages company system (ACMS, GENEVA,) for daily operation
Ensures full compliance with local government agencies and regulations.
Provides Support to Warehouse Supervisor and upper management.
Performs other related duties as assigned by Supervisor or Manager.
Performance Standards/Measurements
Always exhibits a professional demeanor.
Works effectively with minimal supervision.
Interacts effectively with colleagues and customers.
Demonstrates ability and resourcefulness.
Proactive and timely in problem-solving.
Recognizes priorities and organizes workload accordingly.
Maintains communications with all involved parties on a project.
Ensures that work product is accurate, thorough and neat.
Maintains accurate and concise records/files.
Ensures that there is no freight shifting on the pallet.
Ensures that there is no damage/ no water damage to the freight.
Ensures that there is no pallet bumping for over-dimensioned pallets.
Always follows Priority Procedure.
Meets company attendance policy.
Consistently follows Company policies and procedures (including governmental and safety) and departmental Standard Operating Procedures.
Required Qualifications and Skills:
High School diploma or General Education Degree (GED).
A self-starter is required, must be able to work effectively with minimal to no supervision.
Prior warehouse experience with Fork-lift driving knowledge is mandatory.
Prior min. 3 years of warehouse experience with cargo/freight handling is preferred.
Knowledge of warehouse safety procedures.
Understands and utilizes safe lifting procedures and step stools.
Prior customer service and conflict resolution experience is a plus.
Identification of HAZMAT Materials and knowledge of proper handling (Preferably).
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence.
Ability to read, speak and understand English.
Bilingual English and Spanish is a plus.
Ability to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals.
Ability to effectively present information in one-on-one and small groups' situations to customers, client and other employees of the organization.
Ability to apply common sense understanding carrying out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Must be comfortable learning computerized transactions using SmartKargo or other software.
Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets Amerijet's insurance standards.
Able to obtain SIDA badge.
Willingness to work 8-hr shift covering 24/7.
Legally eligible to work in the country in which the position is located.
Ability to work in a warehouse environment: fast pace, loud, hot, or chill.
Supervisory Responsibilities:
This position will not have direct reports but may require providing training for new team members.
Language Skills:
The employee must possess good interpersonal and communications skills, be able to effectively present information, respond to questions from managers and co-workers.
Physical Activities and Requirements of the Position:
The employee is regularly required to stand, frequently required walk, use hand to finger, handle or feel; reach with hands and arms; climb and balance; stoop, kneel, crouch or crawl; talk and hear. Ability to lift and/or move up to 50 pounds; specific vision abilities required by this job include close vision. Required to work in confined spaces.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms; move about the facility.
Must be able to work well under pressure. Domestic/International travel is negligible, and overtime is required when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Acknowledgement:
The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position . Amerijet International, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International, Inc. also reserves the right to revise this job description.
AAP/EEO Statement:
Amerijet International, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability, should send an e-mail to ******************** .
Legal Notices to All Applicants:
EEO is the Law
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
E-verify Participation
DOJ Right to Work
Florida Law Prohibits Discrimination
Auto-ApplyTraffic Agent
San Juan, PR job
AT SAN JUAN STATION IN SAN JUAN, PUERTO RICO
The Imports/Exports Traffic Agent is responsible for processing and recording information regarding airway bills about cargo to be dispatched, assists walk-in customers and prepare flights documentation by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:
Assist with the preparation of preparing documentation and information in accordance with U.S. Customs Service regulations and regulations of other federal agencies.
Assists with the transmission of the flight data through the automated manifest system (AMS) to U.S. Customs for flight release.
Assists with the communication of all freight discrepancies to U.S. Customs.
Processes and enter cargo description, customs information, carriage declaration, accessorial charges and rates to be billed.
Place cargo on hold if documents are missing that are required for shipping.
Assists with the communication of all freight discrepancies to U.S. Customs.
Ensures prompt assistance to control the accuracy of the inventory, storage, delivery, and transfers of the freight entering the United States territory.
Solves any discrepancy found and generates a manifest discrepancy report (MDR).
Reviews and corrects if needed the accessorial charges.
Assists with customer's freight notifications and local deliveries of cargo and accept payments.
Responsible for booking airway bills into the database and printing them as needed.
Assist customers by processing documents, receiving payments and safe deposits.
Generates cargo correction advice (CCA's) and updates proof of delivery (POD) when needed.
QUALIFICATIONS:
EDUCATION and/or CERTIFICATION:
Must have a high school diploma or equivalency
REQUIRED KNOWLEDGE:
Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals
Basic computer knowledge
REQUIRED EXPERIENCE:
Minimum 1 year of related experience and/or training required
Minimum 2 years of customer service background in place of direct of the required experience may be considered
Valid driver license and clean driver records required
SKILLS and/or ABILITIES:
Must have good attention to detail, this includes continuously monitoring shipments from the point of receipt to delivery
Must be familiar with computer programs, i.e.; Microsoft Office, AES, although some training will be offered
Must be able to work effectively with minimal supervision
Effective verbal and written communication skills (Spanish & English)
Professional etiquette in person, over the phone, and in written communication
Ability to work in a fast-paced environment
Be able to effectively work in a team environment
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Job duties include but are not limited to lifting, pulling, pushing, grasping, twisting (including wrists), reaching below and overhead, standing for long periods, squatting, bending, stooping, kneeling, and climbing. Warehouse climate conditions are subject to change without notice.
At times may work with or near moving mechanical parts (i.e.: cooler, dock equipment), in high precarious places (i.e. ladder work) and cold/hot climate conditions. Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, sound system, and machinery.
TRAVEL
Negligible - may be required to drive company vehicles to nearby locations
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Job duties include but are not limited to lifting, pulling, pushing, grasping, twisting (including wrists), reaching below and overhead, standing for extended periods, squatting, bending, stooping, kneeling, climbing, and lifting heavy items. Warehouse climate conditions are subject to change without notice.
Mental, visual, and auditory acuity necessary to work with or near moving mechanical parts (i.e., cooler, dock equipment), in high, precarious places (i.e., ladder work), and cold/hot climate conditions. Ability to work in moderate and loud noise environments including computers, human voices, sound systems, and machinery.
Acknowledgment:
The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position . Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.
AAP/EEO Statement:
Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should send an e-mail to ********************
Legal Notices to All Applicants:
EEO is the Law
Pay Transparency Non-Discrimination Provision
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
E-verify Participation
DOJ Right to Work
Florida Law Prohibits Discrimination
Dade County Living Wage Ordinance
Auto-ApplyABX AC TECH (CASUAL) (SJU)
Carolina, PR job
The Line Maintenance Representative will perform preventive maintenance, repairs, modifications and other line maintenance of aircraft, components and related equipment in accordance with specified manuals, procedures and FAA regulations; communicate with all departments within the company; travel for station coverage, training and other maintenance support; work outside in all types of weather; on-call as needed; assist Airport Planning/Properties with property and environmental issues; maintain station manuals, parts and tooling inventory; as needed aircraft deicing, snow removal, GSE maintenance, MXI work; travel regionally to verify stations will pass FAA and QA audits; travel regionally to train new team members on paperwork, MXI, manuals, etc; perform other duties as assigned.
Requirements:
* Must have High School Diploma/GED
* Valid Driver's License and the ability to successfully pass an MVR background check
* A&P License
* 2 years of experience in all phases of commercial transport aircraft
* Ability to independently troubleshoot aircraft systems
* Aircraft systems and technical knowledge, concentrating on aircraft type at the station applying for
* Ability to interpret wiring diagrams and evaluate structural damage
* Ability to work unsupervised
* Good interpersonal skills, communication written and verbal
* Self Motivation, integrity, cooperation, professionalism and leadership
* Ability to travel on company aircraft as required
* Ability to stoop, bend, manipulate tools in small spaces
* Work in adverse/outdoor conditions
* Wear respirator/safety protective equipment as indicated
* Lift objects weighing various amounts up to 75 lbs.
* Perform work at heights up to 60 ft.
* Ability to obtain SIDA Badge (Federally required background to obtain access to airports, aircraft and air cargo)
Preferred Skills:
* 4 years of experience in all phases of commercial transport aircraft
* 2 years of hands-on line management experience on type aircraft operated by ABX
* 757 / 767 Experience
Team Lead, Warehouse
Carolina, PR job
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: PRI - Carolina, Lot 3-4C A Street
Division: Air & Sea
Job Posting Title: Team Lead, Warehouse, Logistics, Air & Sea US
Time Type: Full Time
Summary
As a Logistics Team Lead at DSV, you will be responsible for overseeing the day-to-day logistics operations of the company. You will manage a team of logistics professionals, ensuring that they are performing their duties effectively and efficiently. You will also be responsible for maintaining high levels of customer satisfaction by ensuring that shipments are delivered on time and in good condition.
Duties and Responsibilities
Manage a team of logistics professionals, including hiring, training, and scheduling.
Develop and implement logistics strategies to improve efficiency and reduce costs.
Ensure that shipments are picked up and delivered on time and in good condition.
Monitor inventory levels and coordinate with suppliers to ensure that materials are available when needed.
Communicate with customers to address concerns and resolve issues.
Implement and maintain logistics software systems to track inventory, shipments, and delivery schedules.
Work closely with other departments, such as sales and marketing, to develop strategies for growth and profitability.
Ensure compliance with all transportation regulations and safety standards.
Educational background / Work experience
A bachelor's degree in logistics, supply chain management, or a related field is typically required for this position.
Candidates should have at least five years of experience in logistics or supply chain management, with at least two years of experience in a supervisory role.
Skills & Competencies
Strong leadership skills, with the ability to motivate and manage a team.
Excellent communication skills, both verbal and written.
Strong problem-solving skills, with the ability to analyze data and make informed decisions.
Knowledge of transportation regulations and safety standards.
Proficiency in logistics software systems, such as SAP, Oracle, or similar.
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
This position will have supervisory responsibilities for a team of logistics professionals.
Preferred Qualifications
Master's degree in logistics, supply chain management, or a related field.
Professional certifications, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP).
Experience in the transportation or logistics industry.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as logistics software systems, such as SAP, Oracle, or similar, is required.
For this position, the expected base pay is: $16.25 - $22.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Easy ApplyManager Customer Experience
San Juan, PR job
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Quality Support Team Inspector
Puerto Rico job
Quality Support Team Inspector
Organization:
Lufthansa Technik Puerto Rico (LTPR)
Department:
Quality
Responsible to ensure maintenance standards are secured through aircraft close, final, Defect buybacks, and RII inspections. Ensures maintenance standards are improved by identifying and suggesting improvement opportunities
Essential Responsibilities
Ensure progress is made on the aircraft in line with the project network plan and given targets.
Perform close, Final, Defect Buyback, and RII inspections.
Develop an inspection schedule with team leaders, Project Manager, and customer during inspection phase.
Perform surveillance activities using customer's and LTPR's checklists.
Record inspection findings and surveillance activities.
Analyze inspection findings and propose continuous improvement initiatives and training.
Assist or perform Aircraft CRS
Perform in-process inspection on aircraft undergoing repair, overhaul, or alteration to assure compliance with specifications and procedures and with accepted quality standards and practices.
Accomplishes final inspections on aircraft to confirm the completeness of the work done is aligned with manufacturer specification.
Ensure all work Performed by Production or required to be performed have been signed for and no defect exist that would render the aircraft unairworthy
Performed inspection on component changes, test and adjustment on airframe and powerplant systems consistent with good quality practices and to the requirements of the appropriate Aircraft Maintenance Manual
Perform inspection on structural repairs and modifications to ensure compliance to good quality practice and to the requirements of the manufacturer Structural Repair Manual (SRM) or any other approve data.
Performs Surveillance inspections and Spot Check. Document noted discrepancies on company control forms and follow-up to ensure all the noted anomalies have been corrected.
Records/documents discrepancies and conditions or operation malfunctions for correction, adjustment, or repair; evaluates defects and prescribe corrective actions on any discrepancies discovered during inspection.
Complete Service Difficulty Report (SDR) for any major incident
Complete 337 Report for customers and the Federal Aviation Administration (FAA)
Other Responsibilities
Maintains working area clean and organized.
Comply and ensure compliance with company policies, procedures, local and federal regulations.
Perform other tasks and projects, as requested.
Ensure adherence to compliance culture requirements.
Education, Skills, and Competencies
Technical university degree in aviation
A&P Certificate License
Minimum 3 years' experience in commercial aircraft maintenance of which minimum 18 months A320 family experience
A320 family 80-hour General Familiarization course desired
Involvement in aircraft maintenance for at least 6 months in the last two years
Knowledge of FAA regulations
Computer applications experience
Ability to lead and motivate teams and individuals.
Ability to work under pressure and to meet demanding deadlines.
Strong interpersonal and leadership skills
Good communication skills
Excellent organizational skills
Ability to work under pressure and demanding deadlines.
Fluent in English and Spanish (both written and spoken)
This job description reflects management's assignment of essential functions; it does not exclude or restrict the tasks that may be reasonably assigned.
Flight Followers/Dispatchers- FT SJU, PR- Multiple Openings!!!
Carolina, PR job
Welcome to the world of aviation excellence! As a Flight Follower for Air Cargo Carriers, you'll be an integral part of a dynamic team that keeps the skies safe and efficient. With over 35 years of dedicated service in North America and the Caribbean, our Part 135 airline has established itself as a reliable force in the industry.
But it's not just about the equipment - it's the people that make us soar. Our friendly and supportive atmosphere creates a sense of camaraderie that extends beyond the hangar doors. Join us in shaping the future of air cargo, where your skills will be valued, and your potential will be unleashed. Your journey toward a fulfilling aviation career starts here.
More about the Flight Follower/Dispatcher career opportunity at the SJU base in Puerto Rico:
SHIFT
Regular work schedule of nights and weekends, including:
Sunday off
Monday 0600-1500
Tuesday 0600-1500
Wednesday 0600-1500
Thursday off
Friday 0200 -1100
Saturday 0200-1100
EMPLOYEE BENEFITS INCLUDE:
-Comprehensive Medical/Dental/Vision/Life Insurance
-401(k) retirement savings plan
-Paid Vacation and Holidays in accordance with PR law
Position Summary:
This position serves as the communication center for flight crews, maintenance, and customers.
Prior aviation experience preferred. *** We are willing to train the right candidate***
Must be able to pass a required criminal background check and pre-employment 5 panel drug test.
Duties include:
Ensuring the day-to-day operations are performed safely and efficiently in accordance with all FAA and foreign governmental rules and regulations, and Company Policy.
Resolving with Maintenance and the pilot-in-command, problems caused by any deviation from standard which may limit or impact flight capabilities
Respond to customer requests and advise customers on the status of flights
Entering and Auditing Flight times, fuel tickets, and route paperwork.
Adjust flight crew schedules to meet needs of the customer
Skills/Requirements:
Problem Solver - ability to think quickly in a fast-paced environment
Dependable
General math skills
Mechanical aptitude beneficial
Strong customer service skills
Above average computer skills
Ability to work flexible hours and shifts
Must be able to prioritize, multitask, be proactive in a fast-paced changing environment
Team Oriented
Decisive
Able to work independently
Excellent knowledge in Microsoft Office (Excel, Word)
Cargo experience ideal
Bilingual (English/ Spanish) would be helpful but not required
Submit your resume for immediate consideration for this exciting career opportunity!
ACC is a part 135 airline operating in Milwaukee for over 35 years. We offer updated aircraft and avionics and a friendly atmosphere. We are a growing company with plenty of room to advance career with growth opportunities. We are proud to be a drug and alcohol-free workplace and require pre-employment and random prohibited substance testing. Each applicant must be authorized to work in the United States.
ACC is an equal opportunity employer.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an all-inclusive list of all responsibilities and skills required for the position. Nothing in this job description restricts Management's right to assign or reassign duties and responsibilities, based upon business needs.
Staff Technical Product Manager - Mobile App
San Juan, PR job
A Day in the Life: Come join us in our effort to digitally transform at Hertz! On the consumer product team, we're looking for mobile product leaders who can craft seamless and delightful experiences for millions of customers around the globe. You'll work alongside a cross-functional team of engineers, designers, marketers, and operators to modernize Hertz's mobile platforms and integrate cutting-edge technologies - all while navigating real-world operational constraints and legacy modernization challenges.
This role will own one of Hertz's most critical digital assets - the mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance.
This is a high-impact, strategic role that shapes the future of how customers interact with Hertz through mobile. You'll be expected to think big, sweat the details, and lead the evolution of a product that's central to our digital future.
What you will do:
+ Define and prioritize mobile product features that support Hertz's strategic growth goals and drive adoption, engagement, and retention across native iOS and Android platforms.
+ Execute against a mobile product roadmap, working closely with engineering, design, and QA teams to ship high-quality app features on time and at scale.
+ Collaborate with UX researchers and customer support teams to deeply understand customer pain points and opportunities for app innovation.
+ Partner with Marketing, Loyalty, and Operations teams to launch personalized and location-aware experiences, promotions, and upsell/cross-sell opportunities within the app.
+ Lead the mobile app development lifecycle from discovery to delivery, ensuring design and performance consistency across platforms.
+ Leverage analytics, session replay, and user feedback tools to validate hypotheses and continuously iterate on the mobile experience.
+ Define and track key mobile-specific performance metrics such as DAU/MAU, crash-free sessions, NPS, and conversion funnels.
+ Ensure our mobile app is a world-class platform that integrates with modern backend systems and supports scalable infrastructure.
+ Contribute to Hertz's broader digital transformation and mobile-first strategy, influencing cross-functional initiatives and long-term planning.
What We're Looking For:
+ 8+ years of experience in Product Management, preferably with prior experience focused on mobile app products (iOS/Android).
+ Bonus: experience integrating AI-powered features or personalization into mobile apps.
+ Bachelor's degree in Computer Science, Human-Computer Interaction, or equivalent practical experience.
+ Demonstrated success shipping mobile products in a fast-paced, consumer-facing environment.
+ Strong understanding of mobile development lifecycles, app store policies, and CI/CD pipelines.
+ Experience balancing innovation and delivery in environments with technical debt or legacy dependencies.
+ Strong analytical skills with the ability to use data and customer insights to drive decision-making.
+ Familiarity with design systems, accessibility standards, and user-centered design principles.
+ Excellent communication and collaboration skills across technical and non-technical audiences.
We expect the starting salary to be around $180,000 to $210,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience.
What You'll Get:
+ 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Dock Agent - San Juan International Airport (SJUCG1)
Carolina, PR job
KEEP THE CLOCK TICKING AND THE CARGO MOVING - BECOME A DOCK AGENT WITH US! The Dock Agent serves as the central hub for communication and coordination between drivers, warehouse, ramp, and dock personnel, ensuring timely operations, accurate record-keeping, and the smooth flow of inbound and outbound logistics.
WHAT IT'S LIKE TO WORK AS A DOCK AGENT
· Adhere to strict safety and security protocols during all operations
· Maintain accurate records of all cargo and baggage movements
· Handle special cargo with care, following specific handling procedures
· Participate in emergency response and contingency planning at the dock
· Provide excellent customer service, addressing inquiries and concerns promptly
· Collaborate with other team members to ensure smooth dock operations
· Keep the dock area clean, organized, and free of hazards
· Attend training sessions and meetings to stay updated on operational procedures and safety guidelines
· Exemplify PrimeFlight customer service and safety standards
· Perform any additional duties as assigned by management
WHY WORK FOR PRIMEFLIGHT?
· Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
· We are committed to being a leading provider of commercial services within the aviation industry
· Our teams focus on maintaining a positive working environment and treating all team members with respect
· With more than 200 locations across the world, we offer opportunities for career progression
· Enjoy a competitive pay scale
QUALIFICATIONS
· 18 years of age or older
· Eligible to work in the United States
· Communicate effectively in English (reading, writing, speaking)
· Knowledge of the Aviation Industry
· Intermediate Microsoft Office Suite required, in addition to successful proficiency in required daily operational computer programs
· Communicate with internal and external customers
· Prolonged standing/walking in a warehouse setting
· Basic math skills
· Advanced recall ability
· Professional interactions in communication chats, i.e. Teams, Chime, Slack programs
· Ability to simultaneously coordinate with drivers, warehouse staff, ramp and logistics partners via 2-way radio/phones/chats
· Ability to perform in a multi-functional office setting
· Communicate clear and concise information
· Able to write and send daily reports
· Able to work in heat and cold conditions as it pertains to the warehouse
· Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
· Effectively communicate with colleagues and clients, both in-person and through electronic means
· Pass a background check and drug screen
· Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
· Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
· Ability to lift up to 70 pounds
· Prolonged standing and walking in an indoor/outdoor environment as applicable
· May need to reach with arms and grasp with hands
· May need to push, pull
· May need to bend, stretch, squat, kneel
· Exposure to moderate and at times high noise levels
· Exposure to outdoor elements
· Be able to hear and respond to the spoken voice
· Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
· Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Inventory Specialist
Carolina, PR job
Job Description
Inventory Specialist
San Juan, Puerto Rico
Welcome to the world of aviation excellence! As an Inventory Specialist at Air Cargo Carriers (ACC), you'll play a vital role in ensuring our aircraft maintenance operations run smoothly and efficiently. With over 35 years of service across North America and the Caribbean, ACC is a trusted name in Part 135 air cargo operations.
At ACC, we believe our people are our greatest asset. Join a supportive and collaborative team where your contributions directly impact flight safety and operational success.
Position Overview:
Based at the SJU airport, the Inventory Specialist is a key member of the Maintenance and Supply Chain/Logistics team. This role is responsible for the accurate tracking, organization, and distribution of aircraft parts and materials, ensuring timely support for maintenance activities and compliance with aviation standards.
Shift:
Full-time, 40 hours/week
Base schedule of Tuesday to Friday 4am-1pm, and Sundays 3pm-12am, off Saturdays and Mondays.
Also, this team member needs to be flexible and able to work variable shifts, including mornings, evenings, weekends, and holidays, as needed, to cover departmental needs.
Compensation & Benefits:
Competitive hourly pay based on experience
Comprehensive Medical, Dental, Vision, and Life Insurance (Full-Time)
401(k) Retirement Plan
Paid Vacation and Holidays
Key Responsibilities:
Receive, inspect, and document incoming aircraft parts and materials
Maintain accurate inventory records using digital and/or manual systems
Issue parts to maintenance personnel with proper documentation
Monitor stock levels and reorder supplies as needed
Ensure secure and compliant storage of all inventory items
Monitor calibrated tools and maintain related documentation
Prepare shipping documentation for parts transfers or repairs
Conduct regular cycle counts and physical inventory audits
Maintain a clean, organized, and safe stockroom environment
Support compliance with FAA regulations and internal quality standards
Monitor Shelf Due Items
Qualifications:
High school diploma or equivalent (additional training in logistics or aviation is a plus)
Prior experience in inventory control, warehousing, or aviation parts preferred
Familiarity with FAA regulations and aircraft maintenance terminology is not required, but would be a strong advantage
Proficient in basic computer use and inventory software
Strong attention to detail and organizational skills
Ability to lift up to 50 lbs and work in warehouse conditions
Must be authorized to work in the U.S. and pass required background/security checks
Work Environment:
Combination of warehouse and office settings
May require shift work, weekends, and occasional overtime
Additional Information:
ACC is a drug- and alcohol-free workplace. Pre-employment and random substance testing may be required for safety-sensitive positions. We are proud to be an equal opportunity employer.
Air Traffic Control Specialist
San Juan, PR job
Job Description
Responsible for the safe, orderly, and expeditious flow of air traffic control duties in a Visual Flight Rules (VFR) Air Traffic Control Tower.
Works under the general supervision of the Tower Manager who relies on the incumbent to perform established duties independently. On new or revised procedures, the manager gives detailed instructions and observes, and checks work during or immediately after completion according to complexity of the task or until satisfied the incumbent can perform it independently.
Accountability
1. Makes decisions involving:
The order of departures that will assure all aircraft equitable treatment and will assure that departing IFR flights operate at the fix, altitude, and the time designated by the center or approach control clearances.
The times and direction of takeoff and any turns necessary for departure.
Whether inbound aircraft are to land immediately or circle and whether distances are lengthened to control the arrival of an aircraft at a given point.
The active runway and possible simultaneous use of other runways.
The time and methods by which arrivals and departures can be interspersed with the least delay to traffic.
When landing and departing aircraft are cleared to use the runways to assure standard separation between aircraft on the runways.
The sequence of arriving traffic, before it enters the traffic pattern, to assure a safe, orderly flow of aircraft on final approach to the landing runway.
That IFR separation standards are applied, as delegated by approach control of the center, in limited areas around the airport to provide initial separation between
IFR arrivals and IFR departures and between successive IFR departures.
The sequence of VFR and IFR traffic, using radar equipment as an aid and, when delegated, separating IFR traffic.
When VFR flights through the airport traffic area can be authorized.
2. Determines the usability of communications frequencies available to him/her as other navigational aids used to control air traffic. Monitors navigational aids and monitors control panels, including BRITE display to determine acceptability of its alignment and display presentation. Instructs pilots to change radio frequencies/radar beacon codes.
3. When appropriate, coordinates with the other controllers on movements of both arrival and departure aircraft.
4. When traffic conditions warrant, controllers in non-approach terminals are responsible for:
Preplanning traffic sequencing and separation over an area which may reach out to a radius of 5 miles or more.
Preplanning and setting up check points required to ensure the maintenance of necessary traffic separation.
Maintaining a continuous mental picture and evaluation of a constantly changing traffic complex frequency dispersed over an equivalent geographic area.
Maintaining continuous radio watch with aircraft which have previously contacted the facility.
Accepting responsibility to handle IFR traffic at his/her airport.
5. Studies weather bureau reports and forecasts, obtains LAWRS/SAWRS weather certification, observes weather from the tower and records pilot reports to determine the effect of present and anticipated weather on traffic; furnishes aircraft with information such as field conditions, altimeter settings, weather conditions, operating status of navigational aids, and observed malfunctioning of aircraft, forwards to the weather bureau and the appropriate center, pilot weather reports and reports based upon personal observation of weather conditions; operates light guns, runway lights, field lighting, jet barriers etc.
6. Orients pilots of aircraft lost or in difficulty; determines whether a given situation may operations offices, airport management offices, and fire and ambulance services.
7. Performs lower grade level duties as necessary to meet operational requirements and for proficiency maintenance.
8. Provides OJT training to others.
Requirements
Individual must have a CTO Certificate and a current Class II Medical Certificate. Position is subject to drug and/or alcohol testing per the DOT/FAA requirements (pre-employment, random, reasonable cause/suspicion, post-accident). Individual must have held a Control Tower Operator Certificate (CTO) with a facility rating or have held an FAA Credential with a tower rating, for a minimum of six months in an Air Traffic Control Tower.
Pay: $42.92 Per Hour
HW Rate: $4.98
Sr Learning Project Manager
San Juan, PR job
**A Day in the Life:** As the **Sr. Learning Project Manager** , you will lead the planning, execution, and continuous improvement of new hire and ongoing training programs across North America Operations. Acting as the central project manager for the training operations organization, you'll collaborate closely with both in-person and virtual training teams to deliver high-impact onboarding experiences, optimize processes, and ensure measurable results.
Your responsibilities include managing the build and enhancement of a complex suite of program offerings, driving process design and improvement, and applying Kirkpatrick Level 3 and 4 evaluation to measure effectiveness. You'll ensure all training initiatives align with business priorities and operational goals, supporting program launch and transitioning into long-term sustainment and continuous improvement. This role is critical in shaping programs that drive performance, engagement, and organizational success.
The salary range begins at $85,000.
**What You'll Do:**
+ Lead end-to-end project management for North America Operations new hire training programs, including planning, resource allocation, and performance measurement.
+ Collaborate with business leaders and internal stakeholders to identify learning needs, set priorities, and ensure alignment with operational goals.
+ Conduct gap and needs analyses to define learning objectives and establish post-training evaluation strategies.
+ Manage the design, implementation, and continuous improvement of onboarding and development programs, ensuring consistency and compliance with organizational standards.
+ Drive special projects related to new business initiatives and onboarding, adapting quickly to evolving requirements.
+ Coordinate with in-person and virtual training teams to align schedules, resources, and best practices across multiple locations.
+ Develop and maintain detailed project plans, proactively identifying risks and providing timely updates to leadership.
+ Leverage data and analytics to measure training effectiveness, report on key metrics, and inform continuous improvement efforts.
+ Maintain program documentation and compliance standards, ensuring accuracy and readiness for audits and reporting.
+ Champion a culture of learning, innovation, and operational excellence within the training organization.
+ Validate ROI for all major initiatives, demonstrating measurable impact on performance and business outcomes.
**What We're Looking For:**
+ 5+ years' experience in Project Management
+ 5+ Learning & Development and/or Field Operations, preferred
+ Bachelor's Degree in related field, preferred
+ Strong analytical and assessment skills; ability to interpret data and translate insights into actionable solutions.
+ Advanced proficiency with digital platforms and project management tools (e.g., Microsoft Project, O365).
+ Experience managing complex projects, timelines, and resources in a dynamic, matrixed environment.
+ Understanding of learning and development theories, models, and the training lifecycle.
+ Ability to work a flexible schedule; travel may be required.
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Aircraft Mechanic (L1)
Puerto Rico job
Aircraft Mechanic (L1)
Organization:
Lufthansa Technik Puerto Rico (LTPR)
Department:
OPS
Responsible to perform removals, inspections, repairs and testing of aircraft structures, systems, and engines to ensure the aircrafts are in a safe operating condition.
Essential Responsibilities
Performs aircraft mechanical and electrical routine and non-routine aircraft maintenance task as well as modification work including all required riggings, adjustments, inspections, functional tests. The tasks shall be done either as advised or under supervision.
Support in developing and documenting production work procedures and processes.
Support team members and contribute to ensure progress is made on the aircraft in line with the project network plan (man-hour, material, milestones etc.).
Sign the related documentation after task performance and as work is being progressed.
Support production projects if required or on request.
Participate in all the training arranged and required by the company.
Maintain confidentiality in relation to company issues.
Participate in teams, committees, as required.
Perform audits, as required.
All activities shall be done in accordance with the relevant processes and procedures, in respect to the required quality standards, health and safety, tool care and in a timely manner.
Carry out work in accordance with the applicable OEM Manuals, practices, approved procedures, documents and FAA regulations and requirements and the RSQCM manual.
Determine that all test equipment or tools used to make airworthiness determinations are labeled and current in accordance with the RSQCM manual before use.
Use only calibrated tools and/or test equipment when required throughout the maintenance task(s).
Be thoroughly familiar with all tools and equipment, including inspection aids, used within their assigned area of responsibility.
Troubleshooting and evaluation of systems on the aircraft when designated.
Inspection and evaluation of the aircraft and components when designated.
Clock accurately to the correct job card and request materials from the correct job cards.
Stamp for work performed in accordance with the authorization system and make any entries required IAW 14 CFR part 43 and Operator/Air Carrier manuals.
Advise Maintenance Supervisors of any problems arising in a timely manner.
All activities shall be done in accordance with the relevant processes and procedures, in respect to the required quality standards, health and safety, tool care and in a timely manner.
Any other job-related duties as assigned by supervisor or management.
Ensure all paperwork is written up as the job progresses in compliance with procedural requirements.
Create steps as needed to indicate individual actions that are accomplished or need to be accomplished in each discrepancy to provide for continuity of maintenance.
Ensure that pertinent information describing the status of work performed by the outgoing shift is reflected in task cards.
Other Responsibilities
Maintains working area clean and organized.
Comply and ensure compliance with company policies and procedures, local and federal regulations.
Perform other tasks and projects, as requested.
Ensure adherence to compliance culture requirements.
Shows flexibility and willingness to take on additional tasks and projects as needed, demonstrating a team-oriented attitude and a willingness to go beyond to ensure the success of the organization.
Education, Skills, and Competencies
Airframe and Power plant degree or a related degree from an FAA-approved school.
Minimum 1 year of related experience
Trained or have the knowledge and experience in the performance of maintenance, preventive maintenance, or alterations authorized by the repair station certificate and operations specifications to ensure all work is performed in accordance with part 43 (See, 14 CFR § 145.151).
Capacity for intercultural competence; capacity for teamwork, capacity to work under pressure.
Thoroughly familiar with the applicable regulations, RSQCM manual, Repair Station Training Program, and the IQ MOVE processes used by LTPR for ensuring work is performed properly.
Computer literacy
Good verbal communication skills in English and Spanish (both written and spoken)
Working conditions
This position typically takes place indoors. As part of this role, the employee should be comfortable working in an environment with minimal natural light, adapting to a variety of lighting conditions as needed to complete tasks with accuracy and precision.
Extended hours, holidays and weekends work are required as needed, and the employee should be prepared to work outside of standard business hours when necessary to meet organizational needs.
Noise and vibration are common in this line of work, particularly when engines are being tested or machinery is being used. As such, ear protection is necessary to ensure employee safety and comfort.
Works in an environment with variable amounts of dust, taking necessary precautions to protect themselves and others from respiratory issues.
Works in varying temperatures inside bay areas, adapting to temperature changes and utilizing appropriate PPE as needed to ensure personal comfort and safety.
Works in environments with hot surfaces and confined space areas, using necessary protective equipment and following established safety protocols to minimize risks.
Demonstrates awareness of the risks of exposure to toxic substances and follows established safety procedures to minimize exposure, taking necessary precautions to protect themselves and others.
The employee should be comfortable working in these conditions and take necessary safety precautions as needed.
Physical Demands (if applicable)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include close vision, distance vision and color vision and ability to adjust focus.
As part of this job, the employee is expected to remain physically active throughout the workday, standing and moving around as needed to perform job duties. This may include using their hands and arms to operate equipment, as well as lifting objects weighing up to 70 pounds on occasion.
The employee will also be regularly required to use their hands to operate or feel objects, tools, or controls, as well as to communicate, distinguish or identify details, and adjust or focus as needed to complete tasks with accuracy and precision.
To ensure safety and comfort while performing job duties, the employee must be able to adapt to a variety of physical requirements and may need to utilize personal protective equipment (PPE) as needed.
Must be able to use a computer keyboard, mouse, and office equipment.
Lifting and Carrying: the job requires lifting or carrying items, even if they are relatively light, like office supplies, files, or equipment.
Repetitive Motions: there are repetitive motions involved, such as typing, filing, or data entry.
Communication Skills: communication is essential in an office setting. Include any relevant requirements for speaking, listening, and effective communication.
This job description reflects management's assignment of essential functions; it does not exclude or restrict the tasks that may be reasonably assigned.
First Officer - Embraer Regional Jet 135/145 (ERJ) - Luis Munoz Marin International Airport (SJU)
Carolina, PR job
Job Details Contour Airlines - SJU - Carolina, Puerto Rico Full Time 2 Year Degree $36000.00 Salary Any TransportationDescription
Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.
We are currently seeking First Officers for our Embraer Regional Jet 135/145 (ERJ) fleet. The ideal candidate will be a team player who strives for excellence, maintains professionalism in all operations, and consistently upholds our culture of safety, service, and integrity. Spanish-speaking skills are a plus, but not a requirement.
Compensation & Benefits
Starting salary: $36,000 annually, with yearly increases up to $44,959.07 based on performance.
Pay incentives available for additional trips worked or assigned (outlined in Scheduled Pilot Work Rules).
Health, vision, and dental insurance; short- and long-term disability; voluntary life insurance (effective the first of the month after hire).
401(k) savings plan with Company match up to 6%.
Paid sick leave (up to 56 hours annually, rolling to 480 hours).
Vested vacation hours beginning January 1st after hire date.
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service
Leaves of absence including medical, parental, personal, etc.
Equal Opportunity Statement
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at ***************** to discuss any specific needs.
Summary of Essential Duties
Put safety above all operational priorities.
Operate aircraft in full compliance with schedules and FAA regulations.
Perform all assigned duties in accordance with Company manuals and policies.
Conduct diligent preflight planning and prepare accurate flight plans.
Deliver excellent customer service to passengers.
Ensure aircraft cleanliness and readiness with required safety provisions on board.
Maintain professional appearance in accordance with Company uniform policy.
Other duties as assigned by leadership.
Qualifications
At least 18 years of age.
Valid driver's license with good driving record.
Current passport required.
Commercial, multi-engine land license with instrument airplane rating.
First-class medical (verified at interview).
Authorized to work in the United States and able to travel in and out of the U.S.
Fluent in English with English Proficiency Endorsement (EPE).
Able to pass: 10-year work history review, criminal history records check, reference check, national driver's record check.
No excessive check ride failures.
Must pass DOT-required pre-employment drug screen and FAA/Company random drug and alcohol tests.
Strong interpersonal, leadership, and organizational skills.
Professional demeanor with a positive, customer-oriented mindset.
Ability to work in fast-paced, stressful situations under tight time constraints.
Excellent communication skills (written and verbal).
Ability to lift 75 lbs. with or without reasonable accommodation.
Flexible availability to work nights, weekends, and holidays.
Must live within 120 minutes of assigned base during duty period.
No previous aviation-related accidents or incidents.
Ability to work safely while adhering to OSHA, EPA, state, and federal regulations.
Minimum and Recommended Flight Times
Total Time: 500 hours minimum / 1000 hours recommended
Multi-Engine Time: 25 hours minimum / 100 hours recommended.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Captain - Embraer Regional Jet 135/145 (ERJ) - Luis Munoz Marin International Airport (SJU)
Carolina, PR job
Job Details Contour Airlines - SJU - Carolina, Puerto Rico Full Time 2 Year Degree $118000.00 Salary Any TransportationDescription
Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.
We are seeking experienced Captains to join our growing team. This position requires the highest levels of professionalism, leadership, and a commitment to safe and reliable operations.
Compensation & Benefits
Starting salary: $118,000.00 annually, with yearly increases up to $147,365.83 based on performance.
Potential additional overrides:
$15,000.00 Check Pilot override
$10,000.00 AR/GUS override
$7,500.00 In-base override
Pay incentives for additional trips worked or assigned.
Benefits include:
Health, vision, and dental insurance; short- and long-term disability; voluntary life insurance.
401(k) savings plan with Company match up to 6%.
Paid sick leave (up to 56 hours annually, rolling to 480 hours).
Vested vacation hours beginning January 1st after hire date.
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of absence including medical, parental, personal, etc.
Equal Opportunity Statement
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at ***************** to discuss any specific needs.
Essential Duties & Responsibilities
Place safety above all operational priorities.
Operate aircraft in compliance with Part 135 On-Demand regulations.
Perform all Company-assigned duties in accordance with Company policies and manuals.
Conduct preflight planning and prepare flight plans.
Provide excellent customer service to passengers.
Ensure aircraft cleanliness and readiness for passenger comfort and safety.
Comply with uniform and professional appearance standards.
Other duties as assigned by leadership.
Qualifications
Must hold a valid U.S. Airline Transport Pilot (ATP) certificate.
Minimum 23 years of age.
Possess a current First-Class Medical Certificate (verified at interview).
Authorized to work in the United States and able to travel internationally.
Valid driver's license with good driving record.
Current, valid passport.
Able to lift 75 lbs. routinely, with or without reasonable accommodation.
Hold an English Proficiency Endorsement (EPE).
Able to work nights, weekends, holidays, and varying schedules.
No excessive check ride failures.
No previous aviation-related accidents or incidents.
Must reside within 120 minutes of assigned duty station.
Strong interpersonal skills, professional demeanor, and customer-focused mindset.
Demonstrated leadership, organizational, and communication skills (written and verbal).
Ability to handle multiple priorities, deadlines, and interruptions in a fast-paced environment.
Self-motivated and able to motivate others.
Must pass:
DOT-required pre-employment drug screen
FAA & Company random drug/alcohol testing
10-year work history review
Criminal background check & fingerprinting
Ability to work in compliance with OSHA, EPA, state, and federal regulations.
Spanish fluency is a plus but not required.
Minimum and Recommended Flight Times
Total Time: 1,500 hours minimum / 2,000 recommended
Pilot in Command (PIC): 500 hours minimum / 1,000 recommended
Multi-Engine: 500 hours minimum / 1,000 recommended.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Compliance Manager, Logistics, Air & Sea US
Carolina, PR job
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: PRI - Carolina, Lot 3-4C A Street
Division: Air & Sea
Job Posting Title: Compliance Manager, Logistics, Air & Sea US - 98066
Time Type: Full Time
Summary
The Compliance Manager is responsible for ensuring adherence to regulatory requirements and internal policies within the transportation and logistics industry. They develop and implement compliance programs, monitor compliance activities, and provide guidance to mitigate risks. The Compliance Manager plays a critical role in maintaining a strong ethical culture and promoting regulatory compliance throughout the organization.
Duties and Responsibilities
Develop and implement a comprehensive compliance program aligned with industry regulations and company policies.
Monitor and assess compliance risks and identify areas for improvement.
Conduct regular audits and reviews to ensure compliance with applicable laws, regulations, and internal policies.
Provide guidance and training to employees on compliance matters.
Collaborate with internal stakeholders to develop and implement compliance strategies.
Investigate and address compliance-related incidents, violations, and complaints.
Stay updated with changes in laws and regulations affecting the transportation and logistics industry.
Develop and maintain relationships with regulatory agencies and industry associations.
Prepare and submit required reports to regulatory bodies.
Lead and support internal investigations and audits related to compliance.
Develop and maintain effective compliance-related documentation and record-keeping.
Educational background / Work experience
Bachelor's degree in business, law, or a related field is required.
Advanced degree in law, business administration, or a relevant discipline is preferred.
Minimum of 5-7 years of experience in compliance management, preferably in the transportation and logistics industry.
Strong knowledge of applicable regulations, such as customs compliance, trade compliance, anti-bribery, and data privacy.
Experience in developing and implementing compliance programs and policies.
Proven track record of managing compliance-related audits and investigations.
Skills & Competencies
In-depth understanding of transportation and logistics industry regulations.
Strong knowledge of compliance frameworks and best practices.
Excellent analytical and problem-solving abilities.
Strong leadership and project management skills.
Excellent communication and interpersonal skills.
Ability to collaborate and influence at all levels of the organization.
Exceptional attention to detail and organizational skills.
Familiarity with risk assessment and mitigation techniques.
Proficiency in data analysis and reporting.
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
May have supervisory responsibilities, leading a team of compliance professionals.
Preferred Qualifications
Certification in compliance or a related field (e.g., Certified Compliance and Ethics Professional, Certified Regulatory Compliance Manager).
Experience working with international compliance regulations.
Experience implementing compliance programs in a global organization.
Familiarity with compliance management software and tools.
Knowledge of industry-specific certifications, such as C-TPAT, AEO, or ISO.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in using compliance management software and tools.
Advanced knowledge of Microsoft Office suite.
Familiarity with data analysis and reporting tools.
Ability to adapt to new technology platforms used in compliance management.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $45,000 - $61,000/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Easy ApplyAccounting Specialist
Caguas, PR job
The Accounting Specialist is responsible for performing a variety of financial and accounting tasks to support the finance department of the organization. This role involves maintaining accurate financial records, preparing reports, reconciling accounts, and assisting with budgeting and audits.
Key Responsibilities:
General Ledger and Financial Reporting:
Maintain and reconcile general ledger accounts.
Prepare and post journal entries.
Assist in the preparation of financial statements and reports.
Accounts Payable and Receivable:
Process invoices and payments in a timely manner.
Reconcile accounts receivable and follow up on outstanding payments.
Ensure accurate coding of expenses and revenue.
Ensure all financial transactions within the company are accounted for and follow legal standards.
Billing Process :
Manage the end-to-end process of generating and issuing invoices to customers for services rendered, ensuring accuracy and timeliness.
Bank Reconciliation:
Reconcile bank statements monthly.
Investigate and resolve discrepancies promptly.
Budgeting and Forecasting:
Assist in the development and monitoring of budgets.
Provide support in creating financial forecasts and variance analyses.
Compliance and Audit Support:
Ensure compliance with internal policies and external regulations.
Assist with external and internal audits by providing requested documents and information.
Tax Preparation:
Assist in the preparation of monthly, quarterly, and year-end tax documents.
Process Improvement:
Identify opportunities to streamline accounting processes and implement best practices.
Support the development of new procedures to improve efficiency.
Qualifications:
Education:
Bachelor's degree in Accounting, Finance, or related field.
Experience:
Minimum of 2 years of experience in accounting or a related role.
Familiarity with accounting softwares and ERP systems.
Financial and Tax Compliance experience preferred.
Ability to prioritize daily tasks and meet timely obligations with many clients.
Knowledge of accounting processes and advanced mathematical skills.
Skills:
Strong knowledge of Generally Accepted Accounting Principles (GAAP).
Proficiency in Microsoft Excel and other Office applications.
Exceptional analytical and problem-solving skills.
Attention to detail and accuracy in work.
Fully Bilingual in English and Spanish required.
Competencies:
Strong organizational and time management skills.
Ability to work both independently and collaboratively in a team.
Excellent communication skills, both written and verbal.
High level of integrity and confidentiality.
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