Operations Internship jobs at Federal Reserve Bank

- 1303 jobs

Cash Operations Specialist
Federal Reserve Bank 4.7
Operations internship job at Federal Reserve Bank
Company Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland is part of the nation's central bank. We've provided many opportunities for professional growth during our history. For twenty-six years in a row, we've been named "One of Northeast Ohio's Best Places to Work" by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future. Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel - Cleveland Fed This job family conducts the cash operations of the organization in a highly controlled, regulated, and secure environment with strict adherence to a set of defined rules and regulations in accordance with US Treasury and Federal Reserve Board of Governor guidelines. Under minimal work schedule flexibility and maintaining quality and productivity standards, areas of responsibility include processing, validation, destruction, and payout of currency; operating complex high-speed counting equipment and/or performing duties related to paying/receiving currency using proprietary FRB accounting software that requires accounting skills. The job family is essential to meeting the mission of the Federal Reserve Cash Division to supply currency and coin to meet depository institution needs daily and in times of stress. Essential Accountabilities * An entry level role that typically requires little to no prior knowledge or experience. * Works to deliver on day-to-day objectives with direct impact on job area activities. * Work consists of tasks that are typically routine, with specific instructions to achieve standard solutions. * Works under moderate supervision for routine tasks. * Problems are typically of a routine nature, and solutions are clearly prescribed. * Makes minor adjustments to working methods. * Communicates information that requires explanation or interpretation * Performs other duties as assigned or requested. Education and Experience * High school diploma and no prior experience Knowledge and Skills * Ability to handle sensitive information with confidentiality * Strong attention to detail, with experience strictly following procedures * Comprehensive customer service and interpersonal skills * Proficient computer skills including Microsoft Office along with other various online applications as needed for the role * Basic knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls The expected starting salary for this position is $50,000 annually. Schedule: Monday - Thursday 5:00PM-4:00AM The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: ************************************ General Working Conditions and Physical Demands Production environment (such as Cash): Employees in this position work in a controlled environment with one or more partners under Federal Reserve and Treasury custody control standards. This is a very physical job requiring repetitive lifting and moving of currency weighing greater than 30 pounds. Additionally, employees may be required to operate manual equipment (tow motor) to move containers exceeding 1,500 pounds. Limited sitting occurs and most of this job is performed standing and walking in an enclosed work area. This climate controlled, all glass room has extreme temperature changes from very cool to very hot. Employees need to be aware of their surroundings due to frequent movement of containers. Exposure to noise from various machines will occur. Employees may be required to push and pull currency containers of moderate to heavy weight. Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to ****************************************. Bank's Ethics Rules and Drug Testing: As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) No Job Category Operations Family Group Work Shift Second (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
$50k yearly 59d ago
Deposit Operations Associate
Union Savings Bank 3.5
Cincinnati, OH jobs
Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 38 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer. Purpose of the role Union Savings Bank is seeking a reliable and motivated Deposit Operations Associate to support essential functions within the Accounting & Finance team. This role is ideal for individuals who bring a strong attention to detail, a team-first attitude, and a desire to grow their career in banking operations. The Deposit Operations Associate plays a vital role in wire processing, deposit account support, internal service, and cross-functional coordination. Essential Duties and Responsibilities Wires Manage daily wire initiations, including branch, escrow, construction, liquidity, and internal transfers Review outgoing wires for completeness and accuracy before submission Collaborate with internal stakeholders to ensure timely processing and documentation Maintain records and reconcile daily wire activity within the general ledger Operational Support Process customer address changes and manage return mail workflows Maintain accurate deposit records and follow up directly with customers when needed Assist with journal entry reviews and support the monthly and year-end close process Customer Service Assist the deposit operations phone team by fielding inquiries related to online banking or account maintenance Respond promptly and professionally to both internal and external requests Help ensure every customer interaction is handled with accuracy, clarity, and respect Team Engagement Contribute to a culture of shared accountability and mutual support within the team Remain open to coaching, process updates, and continuous improvement Take initiative in managing time, completing tasks, and solving problems Collaborate cross-functionally to streamline workflows and enhance service delivery Values Foster and model the values of the Bank in all activities, with a high value placed on building relationships, engagement and collaboration, with internal stakeholders as well as those in the communities served. Education and Experience High school diploma required Prior experience in banking operations, accounting, or administrative processing a plus Job competencies Responsibility & Follow-Through: Takes ownership of assigned tasks and ensures accuracy and timeliness Detail-Oriented: Understands the importance of precision in banking processes, documentation, and recordkeeping Service-Minded: Focuses on being helpful, responsive, and clear in all interactions Collaborative: Works well with teammates and communicates effectively across functions Adaptable: Embraces change and is willing to improve processes and learn new systems Accountable: Owns outcomes and handles mistakes constructively and professionally Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice. Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$43k-78k yearly est. 3d ago
Operations Analyst
The Agency 4.1
Elgin, IL jobs
We are partnering with a well-respected local commercial bank in Elgin, IL that is seeking an Operations Analyst to join its on-site team. This is an excellent opportunity for a banking professional who enjoys working in a close-knit environment and wants hands-on exposure to bank operations, regulatory reporting, and financial reporting at a community-focused institution. Key Responsibilities Support daily bank operations with a strong focus on accuracy, controls, and efficiency Prepare, review, and assist with Federal Reserve and other regulatory reporting Assist in the preparation and analysis of financial, operational, and management reports Partner with accounting, finance, and operations teams to ensure data integrity and compliance Identify opportunities to improve operational processes and reporting workflows Support internal audits, regulatory exams, and compliance-related requests Participate in special projects and ad hoc analysis as needed Qualifications 2-10 years of experience in banking or financial services Background in bank operations, regulatory reporting, or financial reporting Familiarity with FED reporting requirements Solid understanding of financial statements and banking data Strong attention to detail, analytical skills, and organizational abilities Comfortable working on-site in a collaborative, small-bank environment Additional Experience That's a Plus Prior accounting experience (public accounting or industry) Experience working at a commercial or community bank Exposure to regulatory exams or audits Advanced Excel or reporting system experience Why This Opportunity Join a highly regarded local bank with strong community roots On-site role within a close-knit team Broad, hands-on exposure across operations, reporting, and finance Stable organization with a collaborative and professional culture If you are interested in this opportunity or other banking opportunities we encourage you to apply today!
$50k-77k yearly est. 3d ago
Operations Coordinator
NSC 4.8
San Diego, CA jobs
The Operations Coordinator plays a key part in the daily and weekly administrative functions for the Company process. Each Operations Coordinator will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Operations Coordinator will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.
$36k-55k yearly est. 21h ago
Operations Analyst
Vesta Fitness 4.8
Santa Fe Springs, CA jobs
Headquartered in Los Angeles, California, Vesta Fitness is the leading supplier of home and commercial gym equipment. We serve athletes at every level, from the home garage to weightlifting competitions, striving to be better tomorrow than they are today. Our mission is to make health and fitness accessible and affordable for everyone. Role Description This is a full-time onsite role at our Santa Fe Springs location. The E-Commerce Operation Analyst will be responsible for managing and processing online sales, optimizing the customer experience online and at the showroom. The role involves collaborating with different teams to ensure seamless operations and customer satisfaction. Qualifications Effective Communication skills for collaborating with teams and stakeholders Experience in Sales and increasing online revenue Expertise in Shopify platforms and managing online stores Knowledge of Marketing strategies and their application in a digital environment Experience in the fitness industry is a plus
$55k-82k yearly est. 21h ago
Product Portfolio Operations - Performance & Learning
Jpmorgan Chase Bank, N.A 4.8
Columbus, OH jobs
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances Lead the automation of manual operational reporting and related processes to improve efficiency Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields Proven ability to manage and implement operational effectiveness initiatives Proven ability to operate within the product development life cycle and agile methodologies Demonstrated success in managing and executing operational effectiveness initiatives Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements Exceptional analytical and problem-solving skills, with a keen attention to detail Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus In-depth knowledge of operations, reporting, and business analysis best practices Experience driving process improvement initiatives with a strong focus on risk management and control frameworks Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments Commitment to ongoing professional development and staying current with industry trends and best practices JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$104k-138k yearly est. 5d ago
Product Portfolio Operations - Performance & Learning
Jpmorganchase 4.8
Columbus, OH jobs
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances Lead the automation of manual operational reporting and related processes to improve efficiency Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields Proven ability to manage and implement operational effectiveness initiatives Proven ability to operate within the product development life cycle and agile methodologies Demonstrated success in managing and executing operational effectiveness initiatives Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements Exceptional analytical and problem-solving skills, with a keen attention to detail Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus In-depth knowledge of operations, reporting, and business analysis best practices Experience driving process improvement initiatives with a strong focus on risk management and control frameworks Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments Commitment to ongoing professional development and staying current with industry trends and best practices
$104k-138k yearly est. Auto-Apply 6d ago
Product Portfolio Operations - Performance & Learning
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210685308 JobSchedule: Full time JobShift: : Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs * Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market * Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements * Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries * Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances * Lead the automation of manual operational reporting and related processes to improve efficiency * Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies * Demonstrated success in managing and executing operational effectiveness initiatives * Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements * Exceptional analytical and problem-solving skills, with a keen attention to detail * Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously * Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders * Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement * Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills * Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus * In-depth knowledge of operations, reporting, and business analysis best practices * Experience driving process improvement initiatives with a strong focus on risk management and control frameworks * Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner * Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively * Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments * Commitment to ongoing professional development and staying current with industry trends and best practices
$104k-138k yearly est. Auto-Apply 5d ago
Senior Product Associate - Claims and Disputes Fraud Operations
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210678810 JobSchedule: Full time JobShift: Day : Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities * Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery * Considers and plans for upstream and downstream implications of new product features on the overall product experience * Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers * Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle * Writes the requirements, epics, and user stories to support product development * Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization * Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise in product management or a relevant domain area * Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile * Excellent written, visual, and verbal communication skills * Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks * Developing knowledge of data analytics and data literacy * Direct experience in check fraud prevention and management * Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills * Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies
$104k-138k yearly est. Auto-Apply 12d ago
Senior Product Associate - Claims and Disputes Fraud Operations
Jpmorganchase 4.8
Columbus, OH jobs
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile Excellent written, visual, and verbal communication skills Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks Developing knowledge of data analytics and data literacy Direct experience in check fraud prevention and management Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies
$104k-138k yearly est. Auto-Apply 12d ago
Senior Product Portfolio Operations Associate - Portfolio Management
Jpmorganchase 4.8
Columbus, OH jobs
Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation. As a Senior Product Portfolio Operations Associate in Operations Portfolio Management Team, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Creates synergies across products to ensure successful delivery against business objectives Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs Calculates metrics for portfolio management operations and analyzes data for areas of opportunity Develops change initiative materials and change timelines Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in program management or performance optimization Proven ability to implement operational effectiveness initiatives Prior working exposure to operations of the product development life cycle and agile methodologies Preferred qualifications, capabilities, and skills Proven ability to operate within matrixed, cross-functional teams, through collaboration, influence, and conflict resolution skills to achieve desired results Strong communication, presentation, and interpersonal communications skills with ability to develop and maintain relationships Prior working exposure to analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions Demonstrated flexibility to effectively shift between strategic and detailed tactical management Consumer Community Banking (CCB) Operation and product management experience a plus
$104k-138k yearly est. Auto-Apply 44d ago
Product Operation Strategist-Senior Associate
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210683812 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges! Join our team of strategists, and help us provide data-informed strategies, design experiments, engage in product design, conduct exploratory analysis, and support driving prioritized organization change implementation. As a Product Operations Strategist on the Product & Experience Analytics Team, your role will be a mix of consulting (problem solving, thought leadership, client management), project management (building plans, stakeholder communication), user-centric product design (user research, experience, tech and business architecture design), and analysis. This role presents you with an opportunity to apply a range of skills to a broad range of challenges, learn about financial services lines of business and products (e.g., credit cards, home loans), and apply knowledge of innovative technologies and methods (e.g. design thinking, generative AI, Intelligent Automation). Ultimately, you will help develop and execute actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase. Job Responsibilities * Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value * Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase. * Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas. * Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO. * Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work. * Synthesize analytical findings for consumption by internal analytical clients and senior executives. * Establish and manage relationships with internal clients and partners. * Identify new project opportunities helping to grow our business pipeline for respective books of work. * Maintain a rigorous controls environment to ensure accurate and timely results. Required Qualifications, Capabilities, and Skills: * 3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights) * Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS) * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences * Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile) * Consulting orientation with ability to influence and effectively lead cross-functional teams * Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life * Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities * Undergraduate degree in a quantitative discipline Preferred Qualifications, Capabilities, and Skills: * 3+ years of experience at a consulting firm, in tech, or financial services/banking industry * Understanding of the financial services or retail banking industry This role is not eligible for visa sponsorship or relocation assistance
$104k-138k yearly est. Auto-Apply 53d ago
Product Portfolio Operations - Performance & Learning
Jpmorgan Chase 4.8
Columbus, OH jobs
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. **Job responsibilities** + Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives + Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices + Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized + Implements a product-level collection strategy consisting of controls, financials, and resourcing needs + Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs + Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market + Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements + Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries + Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances + Lead the automation of manual operational reporting and related processes to improve efficiency + Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields + Proven ability to manage and implement operational effectiveness initiatives + Proven ability to operate within the product development life cycle and agile methodologies + Demonstrated success in managing and executing operational effectiveness initiatives + Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements + Exceptional analytical and problem-solving skills, with a keen attention to detail + Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously + Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders + Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement + Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities **Preferred qualifications, capabilities, and skills** + Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus + In-depth knowledge of operations, reporting, and business analysis best practices + Experience driving process improvement initiatives with a strong focus on risk management and control frameworks + Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner + Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively + Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments + Commitment to ongoing professional development and staying current with industry trends and best practices JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$104k-138k yearly est. 38d ago
Senior Product Operations Associate
Jpmorgan Chase 4.8
New York, NY jobs
The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year
$91.2k-140k yearly 37d ago
Senior Product Operations Associate
Jpmorgan Chase & Co 4.8
New York, NY jobs
JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities * Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed * Monitor product performance and report on key operational metrics to identify trends and areas for improvement * Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders * Coordinate issue management by opening, tracking, and resolving issue from end-to-end * Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions * Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution * Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills * 4+ years of professional experience * Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) * Understanding of basic tech software functionalities (API, logs, JIRA) * Proven track record of managing production and operational issues * Strong organizational skills and effective verbal and written communication skills * Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision * Controls-focused mindset Preferred qualifications, capabilities, and skills * 1+ year data analyst experience * Experience with C3 green screens, Admin Tool, and/or ServiceNow * Experience supporting product development * LLM suite knowledge * Knowledge of Chase organization, processes, systems
$91.2k-140k yearly Auto-Apply 38d ago
Senior Product Operations Associate
Jpmorganchase 4.8
New York, NY jobs
The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed Monitor product performance and report on key operational metrics to identify trends and areas for improvement Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders Coordinate issue management by opening, tracking, and resolving issue from end-to-end Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills 4+ years of professional experience Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) Understanding of basic tech software functionalities (API, logs, JIRA) Proven track record of managing production and operational issues Strong organizational skills and effective verbal and written communication skills Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision Controls-focused mindset Preferred qualifications, capabilities, and skills 1+ year data analyst experience Experience with C3 green screens, Admin Tool, and/or ServiceNow Experience supporting product development LLM suite knowledge Knowledge of Chase organization, processes, systems
$92k-123k yearly est. Auto-Apply 38d ago
Payments Business Transformation - Product Portfolio Operations Associate
Jpmorganchase 4.8
Jersey City, NJ jobs
If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. As a Product Portfolio Operations Associate within Commercial and Investment Bank, you are responsible for supporting the creation of processes to ensure synergies across the broader product ecosystem. Work closely with the Product Portfolio Operations team and assist with planning, executing, and analyzing product-related projects. Job responsibilities Supports efforts to coordinate across products to ensure delivery against business objectives Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs Calculates basic metrics for portfolio management operations Develops change initiative materials Supports ongoing Payments deal governance and sales pipeline activities Collaborates with Sales, Product, and Pricing teams on strategic payments deals Partners with Deal teams to prepare for Committee reviews Manages business controls processes to support sales Creates and tracks KPIs for Deal Governance Works on integration workstreams for Payments Governance Partners with the controls organization to drive enhancements Required qualifications, capabilities, and skills Bachelor's degree in Finance, Accounting, Economics, or related discipline 2+ years of experience or equivalent expertise in program management or performance optimization Proven ability to support the implementation of operational effectiveness initiatives Prior experience using techniques and tools in relation to data analytics Experience with financial calculations and pricing concepts Highly skilled in Microsoft PowerPoint/PitchPro, Excel, Word, Tableau Ability to communicate complex concepts clearly in a dynamic environment Strong judgment, professional maturity, and personal integrity Proactive, results-oriented, and able to manage multiple tasks simultaneously Preferred qualifications, capabilities, and skills Experience in deal governance or financial services Ability to build solutions to automate and improve tools
$109k-145k yearly est. Auto-Apply 40d ago
Product Operation Strategist-Senior Associate
Jpmorgan Chase & Co 4.8
Chicago, IL jobs
JobID: 210683812 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges! Join our team of strategists, and help us provide data-informed strategies, design experiments, engage in product design, conduct exploratory analysis, and support driving prioritized organization change implementation. As a Product Operations Strategist on the Product & Experience Analytics Team, your role will be a mix of consulting (problem solving, thought leadership, client management), project management (building plans, stakeholder communication), user-centric product design (user research, experience, tech and business architecture design), and analysis. This role presents you with an opportunity to apply a range of skills to a broad range of challenges, learn about financial services lines of business and products (e.g., credit cards, home loans), and apply knowledge of innovative technologies and methods (e.g. design thinking, generative AI, Intelligent Automation). Ultimately, you will help develop and execute actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase. Job Responsibilities * Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value * Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase. * Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas. * Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO. * Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work. * Synthesize analytical findings for consumption by internal analytical clients and senior executives. * Establish and manage relationships with internal clients and partners. * Identify new project opportunities helping to grow our business pipeline for respective books of work. * Maintain a rigorous controls environment to ensure accurate and timely results. Required Qualifications, Capabilities, and Skills: * 3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights) * Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS) * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences * Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile) * Consulting orientation with ability to influence and effectively lead cross-functional teams * Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life * Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities * Undergraduate degree in a quantitative discipline Preferred Qualifications, Capabilities, and Skills: * 3+ years of experience at a consulting firm, in tech, or financial services/banking industry * Understanding of the financial services or retail banking industry This role is not eligible for visa sponsorship or relocation assistance
$96k-128k yearly est. Auto-Apply 53d ago
Payments Business Transformation - Product Portfolio Operations Associate
Jpmorgan Chase 4.8
Jersey City, NJ jobs
If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. As a Product Portfolio Operations Associate within Commercial and Investment Bank, you are responsible for supporting the creation of processes to ensure synergies across the broader product ecosystem. Work closely with the Product Portfolio Operations team and assist with planning, executing, and analyzing product-related projects. **Job responsibilities** + Supports efforts to coordinate across products to ensure delivery against business objectives + Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs + Calculates basic metrics for portfolio management operations + Develops change initiative materials + Supports ongoing Payments deal governance and sales pipeline activities + Collaborates with Sales, Product, and Pricing teams on strategic payments deals + Partners with Deal teams to prepare for Committee reviews + Manages business controls processes to support sales + Creates and tracks KPIs for Deal Governance + Works on integration workstreams for Payments Governance + Partners with the controls organization to drive enhancements **Required qualifications, capabilities, and skills** + Bachelor's degree in Finance, Accounting, Economics, or related discipline + 2+ years of experience or equivalent expertise in program management or performance optimization + Proven ability to support the implementation of operational effectiveness initiatives + Prior experience using techniques and tools in relation to data analytics + Experience with financial calculations and pricing concepts + Highly skilled in Microsoft PowerPoint/PitchPro, Excel, Word, Tableau + Ability to communicate complex concepts clearly in a dynamic environment + Strong judgment, professional maturity, and personal integrity + Proactive, results-oriented, and able to manage multiple tasks simultaneously **Preferred qualifications, capabilities, and skills** + Experience in deal governance or financial services + Ability to build solutions to automate and improve tools JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $77,900.00 - $115,000.00 / year
$77.9k-115k yearly 60d+ ago
Payments Business Transformation - Product Portfolio Operations Associate
Jpmorgan Chase & Co 4.8
Jersey City, NJ jobs
JobID: 210636309 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $77,900.00-$115,000.00 If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. As a Product Portfolio Operations Associate within Commercial and Investment Bank, you are responsible for supporting the creation of processes to ensure synergies across the broader product ecosystem. Work closely with the Product Portfolio Operations team and assist with planning, executing, and analyzing product-related projects. Job responsibilities * Supports efforts to coordinate across products to ensure delivery against business objectives * Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs * Calculates basic metrics for portfolio management operations * Develops change initiative materials * Supports ongoing Payments deal governance and sales pipeline activities * Collaborates with Sales, Product, and Pricing teams on strategic payments deals * Partners with Deal teams to prepare for Committee reviews * Manages business controls processes to support sales * Creates and tracks KPIs for Deal Governance * Works on integration workstreams for Payments Governance * Partners with the controls organization to drive enhancements Required qualifications, capabilities, and skills * Bachelor's degree in Finance, Accounting, Economics, or related discipline * 2+ years of experience or equivalent expertise in program management or performance optimization * Proven ability to support the implementation of operational effectiveness initiatives * Prior experience using techniques and tools in relation to data analytics * Experience with financial calculations and pricing concepts * Highly skilled in Microsoft PowerPoint/PitchPro, Excel, Word, Tableau * Ability to communicate complex concepts clearly in a dynamic environment * Strong judgment, professional maturity, and personal integrity * Proactive, results-oriented, and able to manage multiple tasks simultaneously Preferred qualifications, capabilities, and skills * Experience in deal governance or financial services * Ability to build solutions to automate and improve tools
$77.9k-115k yearly Auto-Apply 39d ago