Customer Service Agent jobs at FedEx

$19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. KahuluiHawaiiUnited States of America

Minden, NV Direct Hire $20-28/hr Mon-Fri, 7am-4pm Kelly is seeking a Customer Service Representative to work with our client, a leading manufacturing organization with over 55 years of success, on a direct hire basis. This is an excellent opportunity to work for a small and family-oriented company that serves customers around the world! The Customer Service Representative will: Handle incoming telephone, online, mail, and fax orders from customers Complete orders, update ERP system, and send to shipping department for processing or schedule accordingly Ensure Production Manager & Materials Manager are aware of any large orders, both current and in the future Perform credit adjustments and rebilling as necessary Collaborate with co-workers to effectively manage/complete the workload Liaise between various departments including Materials, Tech Support, Inventory Control and Shipping to validate information and support customer's needs Follow up with the customer regarding any changes to the agreed upon order Assist when needed in collecting following week's scheduled orders and sending to shipping department Set up new customer accounts, collect credit references, and follow up with the customer in regards to their account status Complete invoicing and process credits as required Complete end of month reports/tasks in a timely manner Perform switchboard, reception, and administrative duties as needed Process Return Authorizations and the daily Receiving Log as required Experience: 2+ years of previous working experience in a business-to-business customer service environment, or equivalent combination of education and experience Previous manufacturing experience would be a plus but is not required Strong computer skills with the ability to accurately enter data in the ERP system Intermediate Microsoft Excel and Outlook skills Good working knowledge of various office machines including printers, fax machine, postage machine, and photocopier Ability to learn and understand a basic knowledge of company-specific manufacturing parts as well as company policies and procedures Must be a critical thinker with the ability to analyze problems, make informed decisions, and adapt to new challenges Excellent customer service skills Sense of urgency, attention to detail, a flair for analysis, and accuracy are essential to this position Individual must be self-motivated with good business sense and initiative to follow through on matters Must demonstrate effective communication skills, both oral and written, with the ability to remain calm and work well under pressure Self-confident with the ability to successfully handle and defuse difficult situations with customers that result in a win-win situation for both parties Patience, flexibility, and a sense of humor are a must Solid judgement and the ability to handle multiple tasks Must be a team player Benefits: Medical, dental, vision PTO (with rollover and cash-out potential at the end of the year) Paid holidays 401k with a match Group and supplementary life insurance Short-term and long-term disability coverage Educational assistance And more! This is an urgent need! If qualified and interested, please apply to this posting ASAP or directly send your resume to *************************.

Job Title: Customer Account Administrator Duration: 06 Months Contract (Temp role) Payrate: $26/hr. Shift: 1st Shift: 9-5pm (Mon-Fri) OBJECTIVES To provide timely and accurate administrative support to Customer Service department. To facilitate smooth communication and documentation flow between internal teams and external customers/vendors. To support quoting and purchase order activity with timely processing. CUSTOMER SERVICE SUPPORT Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed. Coordinate scheduling of customer meetings, follow-ups, and service appointments. Track and report on customer service metrics and escalate issues as required. DELIVERABLES Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Timely notifications and reminders regarding contract milestones. Daily logs of customer interactions and administrative activities performed. QUALIFICATIONS Proven experience in administrative roles, preferably supporting Customer Service. Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). Strong organizational, communication, and multitasking skills. Detail-oriented. High school diploma or equivalent. 1-2 years of administrative experience

Customer Service Representative (CSR) To be considered for an interview, please make sure your application is full in line with the job specs as found below. Transdev in San Rafael, CA is hiring a Customer Service Representative. The CSR assists customers by providing information and trip planning assistance for Marin Access services and associated programs. Takes customer calls and schedules customer rides using a computerized scheduling system. Transdev is proud to offer: Competitive compensation package of minimum $20.6 - maximum $26.22 Bilingual (English/Spanish) - PLUS $1.50/hour. Benefits include: •Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. •Sick days: 5 days annually •Holidays: 12 days; 9 standard and 3 floating •Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. Facilitate trip reservations, cancellations, and modifications with a focus on ensuring that all details are accurately documented for local, regional, and transfer trips, as well as for general public shuttle services. Maintain accurate trip booking records including contact information, mobility aids, and pick up / drop off preferences. Respond to incoming calls, emails, and MS Teams chats in a timely and professional manner. Troubleshoot issues to achieve first call resolution, resolve complaints, and escalate complex inquiries as needed. Adhere to all call center scripts, procedures, and compliance standards. Meet or exceed performance metrics, including call handling time, quality, and customer satisfaction. Ensure that callers receive equal access and support. Answer all incoming calls in a courteous, professional, and accessible manner. Participate in training, coaching, and team meetings to enhance skills and performance. Book trips in accordance with ADA regulations, such as within 3⁄4 mile of fixed route service during operational hours and including trip time negotiation. Follow all relevant policies and procedures related to the Americans with Disabilities Act (ADA). Maintain confidentiality and handle all rider information with sensitivity and discretion. Work closely with dispatchers, eligibility staff, and supervisors to ensure smooth service delivery. Other duties as required. Qualifications: •Must be at least 21 years old with a High School Diploma, GED or equivalent. •Understand the full suite of Marin Access Transportation programs. •Understand ADA (The Americans with Disabilities Act) requirements. •Excellent written and oral communication skills; communicate effectively and clearly over the telephone in keeping a professional and pleasant tone. •Utilize computer software, proficient computer skills. •Travel requirement (as a percent):

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. YOUR ROLE Develops and manages complex programs for key assigned accounts. The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and direction of the assigned portfolio growth, profitability, and the value-add relationship as well as managing and building the executive and strategic relationships for long term stability and growth. Essential to this role is the ability to work independently and oversee key account activities and responsibilities within an assigned account base. Primary focus is the overall customer experience, account profitability and growth both organically and through the development of new initiatives, being the customer advocate by driving solutions within CL and the CEVA organization. WHAT ARE YOU GOING TO DO? · Understands the accounts business model company environment and sales potential to develop solutions and better service the account. · Sales acumen and desire to build the relationship through growth and identification of new opportunities · Must be able to provide clear and concise directions to cross functional departments on projects documentation customer correspondence deadlines sales opportunities contract development and all other action items required in customer program development. Must develop and achieve strategic revenue and profit and loss objectives. · Must possess the ability to adapt to evolving business practices and display leadership in meeting company objectives departmental regional and team goals. Investigates sales opportunities as well as resolves issues and provides solutions on a continuing basis. · Must possess the ability to think strategically and develop project plans to implement customer incentives. Demonstrated ability to identify problems develop and present solutions. · Must be viewed by their peers as a mentor and possess a willingness to grow, develop and support other account managers and coworkers from various support areas within the business. · The ability to compile and analyze data into meaningful reports, presentations as well as determine recommendations supported by data for program changes, gaps or improved performance to meet the required goals. · Responsible for developing the formal Business Review(s) for assigned accounts. Develops and manages business plans, proposals, pricing models, contracts, operations reports, SLA tracking and any other pertinent documents to support key assigned accounts. · Understands and utilizes all software e-mail task management and desktop applications used by the department. · Management and execution of contracts and Statement of Work per client · Monitoring of account revenue and profit established for the account · Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations · Mentor and develop lower-level account managers and support team in their development an skill set to insure overall success of the team · Provide recommendations for process improvements · Monitor and report KPI's · Plan and conduct regular business reviews and meetings · Manage the client relationships at the tactical and execution level · Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. · Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. · Engages solution engineers, finance and IS resources and any other contributing support teams to execute new opportunities and program enhancements · Document and prepare summaries, action list, meeting notes to maintain a client history and progressive agenda to maintain momentum in account performance, resolutions and growth · Problem solving where development of new solutions, methods and systems will result in a major impact on department's overall success. · Implement own recommendations and see projects through to completion. · Analyze current methods and procedures, recommend and implement improvements. · Manage billing process with other internal teams including the review of all invoicing inputs as well as following up on open non-paid invoices. WHAT ARE WE LOOKING FOR? Education: · Bachelor's degree (or equivalent work experience) required, five years prior experience in the Sales or Operations departments and/or 8+ years external account-project management/industry experience. · Must possess intermediate skills of PC programs such as Microsoft Word, Excel, PowerPoint , Visio and Outlook. Ability to learn and understand mainframe tools and system solutions used in supporting our business, WMS, ERP and data collection tools · Must possess the ability to effectively communicate in written and verbal format as well as manage details and represent Ceva in a professional manner. · Strong interpersonal skills including the ability to work well with others and build a team-oriented environment. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career

A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process. We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills. Job Requirements: The ideal candidate must be located in Miami, Florida The expected length of relevant prior experience beyond formal education is 3 to 5 years. Excellent Customer Service skills Detail and outcome-oriented Well-organized and able to effectively manage multiple priorities Professional manner with a strong ethical code Strong analytical thinking and problem-solving skills Good computer skills, including Microsoft Office, Word, Excel, and Outlook Self-motivated and able to stay on task with little or no supervision Fluent in English and Spanish preferred A fast-paced, deadline-driven office environment demands multitasking and effective time management. Job Responsibilities: Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly Printing documents, opening files, collecting documents from clients, tracing shipments Work directly with customers, Customs, and overseas offices to file entries Tracking shipments and obtaining arrival information, Air & Ocean Make U.S. Customs entries under U.S. Customs law Ensure that all documents required by U.S. Customs regulations are correct and complete Classification Ensure that entries are in compliance with U.S. Customs Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc. Coordinating deliveries with truckers and clients Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures. Perform other duties as requested by management ***Only CVs in English will be considered***

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. YOUR ROLE Develops and manages complex programs for key assigned accounts. The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and direction of the assigned portfolio growth, profitability, and the value-add relationship as well as managing and building the executive and strategic relationships for long term stability and growth. Essential to this role is the ability to work independently and oversee key account activities and responsibilities within an assigned account base. Primary focus is the overall customer experience, account profitability and growth both organically and through the development of new initiatives, being the customer advocate by driving solutions within CL and the Ceva organization. WHAT ARE YOU GOING TO DO? · Understands the accounts business model company environment and sales potential to develop solutions and better service the account. · Sales acumen and desire to build the relationship through growth and identification of new opportunities · Must be able to provide clear and concise directions to cross functional departments on projects documentation customer correspondence deadlines sales opportunities contract development and all other action items required in customer program development. Must develop and achieve strategic revenue and profit and loss objectives. · Must possess the ability to adapt to evolving business practices and display leadership in meeting company objectives departmental regional and team goals. Investigates sales opportunities as well as resolves issues and provides solutions on a continuing basis. · Must possess the ability to think strategically and develop project plans to implement customer incentives. Demonstrated ability to identify problems develop and present solutions. · Must be viewed by their peers as a mentor and possess a willingness to grow, develop and support other account managers and coworkers from various support areas within the business. · The ability to compile and analyze data into meaningful reports, presentations as well as determine recommendations supported by data for program changes, gaps or improved performance to meet the required goals. · Responsible for developing the formal Business Review(s) for assigned accounts. Develops and manages business plans, proposals, pricing models, contracts, operations reports, SLA tracking and any other pertinent documents to support key assigned accounts. · Understands and utilizes all software e-mail task management and desktop applications used by the department. · Management and execution of contracts and Statement of Work per client · Monitoring of account revenue and profit established for the account · Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations · Mentor and develop lower-level account managers and support team in their development an skill set to insure overall success of the team · Provide recommendations for process improvements · Monitor and report KPI's · Plan and conduct regular business reviews and meetings · Manage the client relationships at the tactical and execution level · Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. · Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. · Engages solution engineers, finance and IS resources and any other contributing support teams to execute new opportunities and program enhancements · Document and prepare summaries, action list, meeting notes to maintain a client history and progressive agenda to maintain momentum in account performance, resolutions and growth · Problem solving where development of new solutions, methods and systems will result in a major impact on department's overall success. · Implement own recommendations and see projects through to completion. · Analyze current methods and procedures, recommend and implement improvements. · Manage billing process with other internal teams including the review of all invoicing inputs as well as following up on open non-paid invoices. WHAT ARE WE LOOKING FOR? Education: · Bachelor's degree (or equivalent work experience) required, five years prior experience in the Sales or Operations departments and/or 8+ years external account-project management/industry experience. · Must possess intermediate skills of PC programs such as Microsoft Word, Excel, PowerPoint , Visio and Outlook. Ability to learn and understand mainframe tools and system solutions used in supporting our business, WMS, ERP and data collection tools · Must possess the ability to effectively communicate in written and verbal format as well as manage details and represent Ceva in a professional manner. · Strong interpersonal skills including the ability to work well with others and build a team-oriented environment. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management Team. The CSR will provide exceptional customer service to our client's employees, respond to all employee's transportation requests/queries, and monitor transportation services for shuttle and tram programs. **Note** This position requires the ability to stand outside for prolonged periods of time - up to 8 hours or more per day. This is a split shift, so we're looking to hire either one full-time employee or two part-time candidates. Duties and Responsibilities: Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary. Respond to any questions relating to services and ensure passengers of any route or service changes. Monitor vendor/operations equipment to ensure safety of passengers and report any service concerns to the Transportation Center. Ensure that all bus routes are operating are constantly operating and adequately servicing the client's needs. Managing the flow of passengers and making sure all passengers are self-distancing. Enforce company's passenger policies and procedures. Troubleshoot shuttle items in real time as it relates to signage, barriers, and staging. Additional duties and responsibilities may apply. Skills Required and Physical Demands: Excellent written and verbal communication skills Able to work a split shift and with flexible with hours. Standing outside for prolonged periods of time - up to 8 hours or more per day. Basic understanding of GPS tracking, vehicle dispatch operations, and radio communication equipment. Additional skills and physical demands may apply. Education and Qualifications: Hard requirements: 2 years of customer service experience Preferred requirements: High School diploma or equivalent We Offer Physical Health Exceptional Medical, Dental, Vision, and Life Insurance benefits Financial Health Competitive compensation packages 401(k) with 4% employer match Financial Wellness Tool Commuter Benefits Emotional Health Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Pet & Legal Insurance Personal Development On-the-job training and skills development Internal transfer opportunities for career growth *Benefits vary by position and location WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

Worldwide Logistics Inc. is looking for an Import Customs Logistics professional or Customs Entry Writer. In this position you will work within our Customs Brokerage Department to make each US import shipment or entry a success. Responsibilities: File Importer Security Filing (ISF) File Customs Entry Daily tracking and tracing of customer shipments Communicating with ocean / air carriers, truckers, warehouses for arranging shipments and follow up on shipment updates Accurate and complete documentation preparation Compliance with timeliness of Customs entry and ISF Filings and other Customs regulations Maintain thorough communication with client and overseas offices throughout shipment process Arranging payments to vendors for services rendered Utilizing Customs Brokerage management software for filing and document generation Maintaining reports online or in Excel if required by the account Working in conjunction with other staff to complete required import service Complete accurate profit and loss analysis for each shipment Requirements: Strong attention to detail and accuracy Good communication with teammates, supervisor and clients Ability to multi-task, prioritize, and manage time effectively Aptitude to work independently on daily tasks Capacity to critically analyze a problem and generate possible solutions independently and cooperatively Preferred Skills At least 1 year at US Customs Brokerage Experience as customs broker entry writer Experience with Customs or ISF filings Familiar with US imports Familiar with Customs Requirements of Partner Government Agencies What you'll get in return: Competitive base salary Medical, dental and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance

Company: Hawaiian Airlines The Team: At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world! Role Summary: As a member of the customer service team with Hawaiian Airlines, you will be engaging guests with care and creating remarkable experiences while assisting with travel needs. You will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is a union represented position. Key Duties: Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Receives, unloads, unpacks, checks and identifies all incoming material. Sell tickets, process ticket changes, create and book reservations. Ensure FAA, Company and airport regulations are followed. Enforce safety/security measures and protect sensitive zones. Account for cash and credit card transactions. Check and correct airport reports and other documents. As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers. Identify and escalate issues as required. Perform other related duties as required. Additional Details: Exposed body art, including exposed body piercing (other than a single pair of earrings) and tattoos, is unacceptable. Job-Specific Experience, Education & Skills: Required Possess computer skills with the ability to learn and use new software applications. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns. Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently. Must be able to bend, stoop squat, reach and grasp. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Flexible to work varied shifts including nights, weekends, and holidays. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Previous airline experience. Customer service experience in the hospitality industry. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Starting Rate: USD $15.92/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Full-Time Requisition Type: Frontline Regular/Temporary: Regular Location: Lihue Featured Job: 0 A Y - T4 L

Dispatcher - Woodbridge, VA Alchemy is looking for a highly organized and detail-oriented Dispatcher to join a well-known moving and relocating firm in Woodbridge, VA. This function is critical for assuring efficient scheduling and coordination of moving personnel, maximizing efficiency, and providing excellent service. If you have experience dispatching in the moving, logistics, or transportation industries and thrive in a fast-paced atmosphere, this is an excellent opportunity to advance your career. What You'll Be Doing: Schedule and dispatch moving personnel, drivers, and equipment based on customer requests and job specifications. Communicate with personnel every day to provide updates, resolve difficulties, and assure timely service. Monitor daily schedules and alter routes or assignments as needed to improve efficiency. Maintain clear communication with clients about service times, delays, and any necessary changes. Dispatch software allows you to track and document task details, personnel assignments, and service status. Resolve schedule difficulties and last-minute modifications while maintaining high client satisfaction. Collaborate with the operations and sales departments to align dispatch schedules with business requirements. Ensure adherence to safety requirements, company policies, and industry standards. Keep precise records of mileage, fuel consumption, and task completion reports. Provide great customer service by responding to requests and resolving any service concerns. Collaborate with management to improve dispatch operations and overall productivity. Assist with other administrative chores such as scheduling and logistics as needed. What We're Looking For: Experience in dispatching within the HHG or moving industry is preferred. Strong organizational and multitasking skills are required to effectively handle different schedules and personnel. Excellent communication skills for working with drivers, personnel, and customers. Ability to address problems and adjust to schedule changes or unforeseen delays. Proficient with dispatch software, CRM systems, and Microsoft Office Suite. Availability to work flexible hours, including early mornings and weekends, depending on company requirements. Interested? Reach out to Alchemy Global Talent Solutions today!

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

Job title: Customs Brokerage Specialist DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* We have an outstanding career opportunity for a Customs Brokerage Specialist in our Columbia, SC facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company! Key Responsibilities: Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents. Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance. Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance. Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed. Risk Management: Identify and assess potential customs compliance risks, and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues. Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs. Skills and Qualifications: Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred Proficiency in all Microsoft Office Products including Word, Excel and PowerPoint Excellent attention to detail and accuracy Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues. Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners. High School diploma or GED required. Ability to work under pressure and meet tight deadlines in a fast-paced environment. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Pay Range: $15.86 - $21.15/hr.+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Pay range: $98,800.00 - $148,200.00 YOUR ROLE Develops and manages complex programs for key assigned accounts. The accounts may or may not have a CL Account Executive assigned and will be either large in size (to $50million in annual fee revenue), or a combined portfolio of medium and large sized accounts(with various fee revenue targets). The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and direction of the assigned portfolio growth, profitability, and the value-add relationship as well as managing and building the executive and strategic relationships for long term stability and growth. Essential to this role is the ability to work independently and oversee key account activities and responsibilities within an assigned account base. Primary focus is the overall customer experience, account profitability and growth both organically and through the development of new initiatives, being the customer advocate by driving solutions within CL and the Ceva organization. WHAT ARE YOU GOING TO DO? * Must possess customer satisfaction passion and skill set to address and resolve client issues as a customer and IM-CLS advocate insuring goals are met for both CL and the client. Understands the accounts business model company environment and sales potential to develop solutions and better service the account. * Sales accuman and desire to build the relationship through growth and identification of new opprotunities * Must be able to provide clear and concise directions to cross functional departments on projects documentation customer correspondence deadlines sales opportunities contract development and all other action items required in customer program development. Must develop and achieve strategic revenue and profit and loss objectives. * Must possess the ability to adapt to evolving business practices and display leadership in meeting company objectives departmental regional and team goals. Investigates sales opportunities as well as resolves issues and provides solutions on a continuing basis. * Must possess the ability to think strategically and develop project plans to implement customer incentives. Demonstrated ability to identify problems develop and present solutions. * Must be viewed by their peers as a mentor and possess a willingness to grow, develop and support other account managers and co workers from various support areas within the BU * The ability to compile and analyse data into meaningful reports, presentations as well as determine recommendations supported by data for program changes, gaps or improved performance to meet the required goals. * Responsible for developing the formal Business Review(s) for assigned accounts. Develops and manages business plans, proposals, pricing models, contracts, operations reports, SLA tracking and any other pertinent documents to support key assigned accounts. * Understands and utilizes all software e-mail task management and desktop applications used by the department. Engages on new business opportunities where appropriate. * Management and execution of contracts and Statement of work per client * Maintenance account revenue and profit goals established for the account * Identify opportunities for new revenue and growth, working with BD on converting account growth opportunities * Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations * Account/portfolio P&L responsibility * Mentor and develop lower level account managers and support team in their development an skill set to insure overall success of the team * Provide recommendations for process improvements * Monitor and report KPI's * Plan and conduct regular business reviews and meetings * Manage the client relationships at the tactical and execution level * Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. * Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. * Engages solution engineers, finance and IS resources and any other contributing support teams to execute new opportunities and program enhancements * Document and prepare summaries, action list, meeting notes to maintain a client history and progressive agenda to maintain momentum in account performance, resolutions and growth * Problem solving where development of new solutions, methods and systems will result in a major impact on department's overall success. * Implement own recommendations and see projects through to completion. * Analyze current methods and procedures, recommend and implement improvements. WHAT ARE WE LOOKING FOR? Education: * Bachelor degree (or equivalent work experience) required, five years prior experience at Ceva in the Sales or Operations departments and/or 8+ years external account-project management/industry experience. * Must possess intermediate skills of PC programs such as Microsoft Word, Excel, Powerpoint , Visio and Outlook. Ability to learn and understand mainframe tools and system solutions used in supporting our business, WMS, ERP and data collection tools * Must possess the ability to effectively communicate in written and verbal format as well as manage details and represent Ceva in a professional manner. * Strong interpersonal skills including the ability to work well with others and build a team-oriented environment. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

Job DescriptionJoin Pacific Aviation at LAX - Where Every Journey Begins with You! Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff. Why You'll Love This Job: Be the Face of the Airline - Welcome and assist passengers with check-in, boarding, and overall travel guidance. Fast-Paced & Exciting Environment - No two days are the same at the airport! Career Growth Opportunities - We are committed to growing our team members and promoting from within. Diverse & Inclusive Team - We celebrate diversity and value the unique backgrounds of our employees. Your Role in the Passenger's Journey: Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged. Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation. Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy. Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times. Team Collaboration: Work closely with your team to create a seamless airport experience for travelers. Shifts Available (Part-Time): 4-5-hour shifts available between the following time slots: 5:30 AM - 12:00 PM 9:00 AM - 2:30 PM 4:30 PM - 12:45 AM 7:45 PM - 1:30 AM Must be available to work at least 4 days per week, including weekends and holidays. Requirements What We're Looking For: Exceptional Customer Service Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers. Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed. Team Player Mentality - You work well with others and contribute to a positive, collaborative environment. Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks. Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking. No Airline Experience Needed: Whether you're starting fresh or coming from another customer-facing industry, we welcome all backgrounds. A great attitude, strong work ethic, and willingness to learn are what matter most-we'll provide the training and support to help you succeed.

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year About the Role How you will contribute * Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's. * Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution. * Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements. * Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer. * Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise. * Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions. * Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's. * Self-billing including compiling and managing all billing activities for all carrier and customer transactions. * Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements. * Participating in syncreon control tower / customer projects. * Being the voice of the customer. Your Key Qualifications * Fluency in oral & written English is essential. * 2 years' work experience in a high tech customer services and logistics' environment. * Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills. * Responsiveness in dealing with Customer requests. * Attention to detail for billing, process analysis, customer complaints investigations & reporting activities. * Excellent interpersonal skills. * Ability to work as part of a team and assist other team members during peak volume periods * Experience in carrier network management. We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year Nearest Major Market: Long Beach Nearest Secondary Market: Los Angeles Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Database, Operations, Technology

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you! Wage: $17.00 hourly As a Customer Service Exit Gate your general responsibilities include but are not limited to: Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures. Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate. Assist customers with directions, and review and resolve rental contract and vehicle issues. Manually log and release vehicles from lot during computer system outages or unavailability. Perform related responsibilities as required or assigned. Educational Background: High School Diploma or Equivalent Professional Experience: Prefer 9 to 12 months car rental or sales experience Knowledge/Skills: Valid driver's license as required by state Knowledge and skill in the operation of car rental software and hardware Knowledge of car rental operations Ability to manage stressful and unusual situations while maintaining good customer relations Good organizational skills with the ability to write clearly and concisely Ability to understand and follow oral and written directions Ability to speak and understand English Car rental product knowledge and ability to use effective and approved sales techniques, as required Ability to type and perform accurate data entry Ability to operate radio, security and computer equipment Ability to process all paperwork according to policies and procedures Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks: Up to 40% off the base rate of any standard Hertz rental Take advantage of Hertz negotiated discounts (Travel, Tickets- movies, concerts, theme parks, Electronics, Food, Fitness) Health & Wellness benefits Tuition Reimbursement Paid Parental Leave Career Growth with hands on learning

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. As the EMPLOYER OF CHOICE, are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations. Provide administrative and customer service support to Service Center Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry. This is a full-time position, Monday-Friday, with a 9 AM Start Time! $23.09 per Hour! Responsibilities Provide administrative support to Service Center Operations. Perform clerical functions including answering phones, making copies, data entry, and general correspondence. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Must adhere to XGS Customer Rules to create customer centric approach in all that we do. Respond promptly to customer inquiries. Will be required to adhere to pre-determined quality guidelines. Acknowledging and resolve customer complaints. Warm Transfer calls to other departments; identify and connect callers with appropriate company resource. Communication with external and internal customer questions and requests. Interface with customers via telephone, e-mail, web, and in person. Interface with customers regarding routes, deliveries, and pick-ups. May schedule driver appointments and assist in driver route assignments. May dispatch drivers as needed. Assist will-call customers in picking up freight. Assist in ensuring compliance with OSHA, Department of Transportation, and Federal and State regulations. Perform data entry and prepare standard reports. May assist in loading or unloading freight. Ability to work on XGS site while performing essential functions. Other duties as assigned. Qualifications PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION: 1-3 years Clerical Experience, preferably in the transportation industry Warehouse and WMS experience preferred. AS400 experience preferred. Dispatching experience preferred. Forklift certification a plus Computer literacy required. PHYSICAL AND MENTAL REQUIREMENTS: Consistently maintains excellent personal attendance records. Sit for long periods of time. Manual dexterity to operate a computer and other office machines. Clear and understandable speaking voice for the purposes of telephone communication. Climb stairs. Occasionally stoop, kneel, or crouch. Correctable vision and hearing. We are a company that stives to bring our people together for open collaboration, development and growth, regular celebrations while supporting and building stronger communities in which we serve. ENVIRONMENT Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, must be careful while performing onsite services. This is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. XGS reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.