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FEI Systems jobs - 33 jobs

  • Service Desk Associate (Remote)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a service desk associate who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Job Summary: As a Service Desk Associate, you are expected to operate as a member of the Production Support team, which is the primary point of contact for technical, navigational, and training assistance for customers and users of the LTSS and Carity systems. The Service Desk Associate is expected to be able to communicate effectively by phone or email, be extremely detail oriented, have strong analytical skills, and a passion for both customer service and problem solving. Principal Responsibilities: Provide client support and technical issue resolution via email, phone, web-based feedback Create, update, and close customer tickets in ticketing portal for every call answered and according to defined ticket compliance requirements Ask probing questions, listen, and record data capture details and actions performed in all tickets Learn and understand client workflows and functionalities within complex programs Assessing the process and troubleshooting problems if required Ensure problem ownership, escalate issues through proper channels Provide reassurance to end users when delivering solutions and diagnosing issues Advise management of potential risks that may have impact on customer base and operating environment Promote end-user satisfaction in adherence to established performance metrics Managing other resources if they are not capable of solving the issues Understanding around PHI data Required Skills: Minimum of one year of experience in a fast-paced, customer service-oriented position that required written documentation of interactions Excellent customer service, critical thinking, and written & verbal communication in English Must be adept at balancing shifting priorities and time management Able to reliably work designated or flexible shifts in a 24/7, 365-day environment Ability to understand and explain technical information Minimum typing speed of 60 WPM with high accuracy Understanding and knowledge in Outlook and other MS Office applications Must have self-learning and researching skills Ability to maintain calm composure and customer focus while troubleshooting and solving issues with frustrated end-users that may have little understanding of technology Be accountable, on time, and available to take service desk calls at start of shift. Regular, reliable attendance is required Ability to work successfully as part of a team Ability to keep sensitive and confidential material private Preferred Experience: Previous experience in user/technical application support or training Knowledge of the principles and processes for providing customer and personal services Experience with help desk ticket tracking tools and workflow. Location: Remote Status: Full-time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEi Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement.
    $72k-115k yearly est. 11d ago
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  • Human Resources Generalist (Hybrid)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a human resources generalist who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Job Summary We are looking for a Human Resource Generalist to assist FEI System's human resource department operations, compliance requirements, and employee centric activities. This position will also support other day-to-day functions of our Corporate Office, which may include working with our legal/compliance, accounting, and operation teams. Primary Responsibilities will include (but not be limited to): This position will be a hybrid role with expectations of being in our corporate office 2-3 days a week, or as needed, based on business need. Maintain accurate employment records by updating information for new hires, transfers, promotions, and separations. Onboard new employees by creating their profiles and hosting orientation sessions to ensure a positive experience. Communicate human resource policies, procedures, laws, and standards to new hires and current employees. Assist with recruiting efforts including sourcing candidates and scheduling interviews. Support employee engagement, recognition, and company events. Offer management ideas to develop and improve processes or procedures enhancing the effectiveness of Human Resource operations. In addition to functions directly benefiting the Human Resource organization, this role will also support cross functional teams with the following activities. Oversee office facility functions and maintenance services, which would include working with external vendors and service providers. Facilitate office administration including monitoring mail services, coordination of notices with accounting or contracts department. Supporting our contracting and compliance organization with various registrations Required Experience / Qualifications: 2+ years of experience in a human resource administrative or related role. Bachelor's degree is required; advanced degree is a plus. Proficient in Microsoft suite including Excel, PowerPoint, Word, Outlook, etc. Attention to detail, excellent time management skills, and ability to multi-task. Customer service orientated. Preferred Skills: Proficient in a Human Resource Information System, such as UKG, ADP, etc., is a plus. Proficient in using corporate banking platforms and services. Proficient in scheduling executive calendars. Location: Hybrid (Columbia, MD) Status: Full-time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $52k-71k yearly est. 5d ago
  • Provider Enrollment Account Manager

    Emds, Inc. 4.3company rating

    Remote job

    Create the future of e-health together with us by becoming a Provider Enrollment Account Manager At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Serve as single-point-of-contact to the clients and is accountable and responsive to what may be needed. Compiles and maintains current and accurate data for all providers. Complete Statewide credentialing/recredentialing applications to add providers to commercial payers, Medicare, and Medicaid. Complete revalidation requests issued by government payers. Monitors applications end-to-end process and follows up as needed. Train and manage Enrollment Specialists (if applicable). Reconcile provider enrollment data and/or payor rosters as needed. Maintain the internal provider database to ensure all information is accurate and updated accordingly. Your Qualification: Minimum of 3 years of provider enrollment experience. Understanding and knowledge of the credentialing and provider enrollment process. Excellent multi-tasking, prioritizing, and time management skills. Excellent customer service skills; communicates clearly and effectively. Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization. Knowledge of Word, Excel a plus Good aptitude for self-sufficiency with the ability to work both independently and with others with minimal supervision. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $62k-108k yearly est. Auto-Apply 60d+ ago
  • Field Sales Executive

    Emds, Inc. 4.3company rating

    Remote job

    Create the future of e-health together with us by becoming a Field Sales Executive At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: The primary focus of this role is to sell our suite of EHR/PM/LIS and RCM Services directly into the Ambulatory Physician Practice space. Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects for the region. Responsible for building the sales pipeline, including lead generation, discovery, and qualification. Also responsible for managing the entire sales cycle from identifying potential business opportunities to closing deals. Perform sales demos and negotiate deals to secure new business. Maintain relevant information in SAP and other relevant systems to ensure accurate tracking and reporting. Your Qualification: Minimum Bachelor's degree in business, marketing, or equivalent experience in business or sales management. Minimum of one years' experience in a software sales environment. Knowledge of the Healthcare or IT Industry. Demonstrated history of success in the past two years (e.g. meeting quota) for selling healthcare software and effectively produced sales over a sustained period. Familiarity of current overall trends in the business sector, customer's specific business goals, strategy, financials and challenges while maintaining high quality. Must have the ability to pay attention to detail and to work independently. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $52k-75k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Consultant

    Reliable Software Resources 3.9company rating

    Baltimore, MD job

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Baltimore MD On-site. Our client is interested in hiring a QA Consultant who can use QA, Selenium, and Agile. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: QA Consultant Location: Baltimore MD Duration: 6+Months Term: Contract / Fulltime Interview Process: Phone then Webx / On-Site Remote Option: No Required: Tasks & Duties Excellent communication skills to include verbal, written & presentation. 1. 5-10 years developing test strategy and automation framework in an enterprise environment, preferably in Agile environment as well. 2. 5-10 years directing all test activities from automation, to script generations, to vendor relations and implementation. Experience with Selenium/Cucumber is a MUST. 3. 5-10 years customer and vendor documentation and communication experience to include developing goals, high level initiatives and looking at the team on how to achieve (this team would be over 100 at SSA) Job Description: Description of Work: • Participate in the full life cycle of an agile project including in planning, retrospectives, demos and daily stand-ups and demonstrates precision and accuracy in estimating and subsequently delivering within sprints • Designs test plans for complex distributed systems in accordance with overall testing strategy • Develop and execute maintainable automation tests for acceptance, functional, and regression test cases • Investigate and debug test failures, updating tests or reporting bugs as necessary and provide test coverage analysis based on automation results • Regularly leads team through preparing and estimation sessions to define acceptance criteria, ensures that the team's acceptance criteria for stories and tasks is appropriate and being met universally • Collaborate with development organization to understand how development changes affect ongoing Automation efforts • Quality Assurance to ensure full functional testing of new features being added every sprint, as well as full regression testing for all previously implemented functionality in every sprint • Ensure proper version control and configuration management of all test object developed and test environments used • Assist in the creation of test project status reports and metrics and provide weekly and monthly status to the management • Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis • Become knowledgeable on the HIPAA policies and procedures for the program and ensure awareness of HIPAA breach process. Understand your role in HIPAA compliance and be able to execute that role in an effective manner Basic Qualifications: Minimum knowledge, skills, abilities. • Bachelor's Degree in Computer Science, Information Technology/Systems, Engineering or related discipline and 14 years of relevant work experience as a Test Automation Engineer to help the team deliver results of high quality employing agile best practices • 8 years of experience in developing and maintaining automated testing framework and infrastructure using object oriented design • 3 years of experience in using Selenium/Cucumber to develop and manage automated test scripts • 5 years of experience in using HP Quick Test Professional (QTP) automation tool to develop and manage automated test scripts • 8 years of experience in developing test plan, test scenarios, test scripts, acceptance criteria and test data • 8 years of experience in investigating and debugging test failures, updating tests or reporting bugs as necessary • 5 years of experience in using SQL and relational databases (Oracle, DB2) • Experience in capturing and reusing automated Unit Test cases, Test Stubs and Drivers and other development test objects • Experience in integrating project testing with continuous-integration process Preferred Qualifications: Candidates with these skills will be given preferential consideration. • Experience in using risk-driven techniques to develop, maintain and execute automated test suites to perform automated dynamic testing • Experience in using VersionOne and HP Application Lifecycle Management (ALM) • Proficient in Extensible Markup Language (XML) and Object-oriented programming skills • Proficient in MS Office, MS Visio, and SharePoint • Excellent team building skills, including cross-functional team building • Prior Social Security Administration (SSA) disability experience is a plus If interested, please send a reply with your Updated Resume Additional Information All your information will be kept confidential according to EEO guidelines.
    $76k-94k yearly est. 14h ago
  • Jasper Developer

    Reliable Software Resources 3.9company rating

    Baltimore, MD job

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Job Description Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Baltimore, MD Onsite. Our client is interested in hiring a Jasper Developer who can use Jasper, Hoc Reports, and CA Clarity. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: Jasper Developer Location: Baltimore, MD Duration: Long term Term: Contract / Fulltime Interview Process: Phone then Skype/On-Site Remote Option: No Fluency in designing and developing reports in CA Clarity using Jaspersoft; this role will have the primary responsibility for report development/analysis, including data validation. This role requires a thorough, detailed, creative, and sharp analytical candidate who can effectively collaborate with others to identify report requirements, design features and specifications. Required experience/knowledge: • Knowledge of Jasper report server administration, installation and configuration • Knowledge of report deployment and configuration • Knowledge of Jaspersoft Architecture and Deployment • Knowledge of User Management in Jaspersoft Server • Experience in developing Complex Reports using Jaspersoft Server and Jaspersoft Studio • Understand the Overall architecture of Jaspersoft BI • Experience in creating Ad Hoc Reports, OLAP, Views, Domains • Experience in creating dashboards with visualizations • Experience in security and auditing, metadata layer • Experience in leading a technical team and Interacting with stakeholders for requirement gathering and Analysis •Good knowledge ETL design and development, logical and physical data modeling (relational and dimensional) Desired Skills: •Bachelor's Degree, or equivalent experience in computer science, programming, informatics, or business •2-4 years' experience in using SQL and a deep understanding of relational databases and data warehousing •2-4 years hands-on experience in a recognized reporting tool set preferably Jaspersoft (iReports/Studio, Domains, Ad-Hoc Views and Dashboards) •Strong report layout and presentation skills •Deep understanding of report server integration with web application •Experience handling and producing different file formats: CSV, XML, HTML, XLSX and PDF among others •Familiarity with CA Clarity is a plus •Experience with common Java application development related technologies - Servlets, XML, JSP, HTML, XHTML, DHTML, CSS, Java script a plus •Strong ability to analyze user requirements •Excellent written and verbal communication •Ability to take initiative and accountability for results •Proven ability to learn new technologies •Excellent organization, planning and time management skills •Strong track record of success with owning solutions from concept to completion •Exceptional analytical, conceptual, and problem-solving abilities •Ability to prioritize and execute tasks in a high-pressure environment •Experience working in a team-oriented, collaborative environment with good interpersonal skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-100k yearly est. 14h ago
  • Supervisor Billing Services - SLTC

    Matrixcare 4.2company rating

    Remote job

    Supervisor - SNF & LTC We are looking to hire an experienced Revenue Cycle person to serve our Sr. Living and Skilled Nursing customers. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Consultant is responsible for providing quality Revenue Cycle assistance to MatrixCare customers to support their operations while growing the partnership. This consultant must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Manager of Billing Operations. Responsibilities: • The Lead is responsible for staff performing Revenue Cycle activities to ensure a consistent and positive customer experience. • Primary responsibility will be to establish, enhance and ensure adherence to industry best practices and Key Performance Indicators (KPI's) Sr. Living and Skilled Nursing revenue cycle management. These KPI's include but are not limited to A/R % by age, bad debt, denied claims, and payment processing. • This position is responsible for overall management of Team Leads and A/R Managers; this includes payroll, process management and improvement, HR related functions, and capacity planning. • This role manages supporting tools for day-to-day operations including, but not limited to clearinghouses, receipts reporting for invoicing (Smartsheet), etc. • This role will support implementation activities and responsible for onboarding new clients to RCM services. • This position supports all performance management functions in supporting managers and other supervisors. • If applicable, the RCM consultant will assist with the customer experience as it relates to service questions, system access and process development. • This role will support staff using the department's operational policies, guidelines and code of ethical standards which include respect, diversity, and integrity. Qualifications: • Minimum of three years of progressive Sr. Living and Skilled Nursing revenue cycle process. • Bachelor's degree in business administration, healthcare management, healthcare administration or related field preferred. • Must have the capacity to relate to people in a manner to win confidence and establish rapport. • An exceptional attention to detail and strong detail orientation is required. • Demonstrated knowledge of Sr Living & Skilled Nursing, with expertise in the area of revenue cycle management. • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement. • Exceptional interpersonal skills, proven success in complex and ambiguous environments. • Prior experience working with Medicare rules, regulations, billing codes (preferred) • Familiar with EMR and Clearinghouse functionality - MatrixCare and Change HealthCare / Inovalon preferred. • Ability to work independent, must be organized and able to multitask. • Strong written and verbal communication skills • Maintain a professional demeanor, courteous and flexible at all times. • Embraces change and can thrive in such an environment. • Willingness and ability to work effectively with members of other departments. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $77,000 - $96,000 For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
    $77k-96k yearly Auto-Apply 35d ago
  • Associate HL7 Integration Engineer

    Emds, Inc. 4.3company rating

    Owings Mills, MD job

    Create the future of e-health together with us by becoming an Associate HL7 Integration Engineer At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution Customer Service: Responds promptly to customer service issues, ensures timely resolution, and follows up with all customers. Interdepartmental Liaison: Acts as a bridge between LABDAQ Technical Support, LABDAQ Implementation, LABDAQ Sales, and third-party system teams. Project Maintenance: Manages and maintains integration projects, ensuring they are on schedule and properly assigned. Documentation: Accurately documents all work related to projects in SAP. Testing Coordination: Coordinates and follows up to ensure HL7 interface testing is completed by both vendors and clients. Problem-Solving: Troubleshoots issues and provides innovative solutions and workarounds. Your Qualification: Networking Knowledge: Strong understanding of computer networking concepts and permission structures. Issue Documentation: Capable of documenting customer issues and resolutions in CRM systems. Travel Availability: Willing and able to travel occasionally for on-site HL7 software implementations at client locations. Analysis & Support: Performs complex analysis, testing, and support services for assigned projects. Project Coordination: Coordinates project timelines with clients and third-party vendors for HL7 implementation and support. End User Support: Provides advanced application support and guidance to end users. Problem Assessment: Quickly assesses problems and identifies effective solutions. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $79k-101k yearly est. Auto-Apply 60d+ ago
  • Quality Control Lead (Remote)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job DescriptionAt FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a quality control lead who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.Job Summary:This individual will lead a team of Quality Assurance Analysts and will be responsible for planning and conducting a wide range of quality assurance tasks, including analyzing requirements, test planning and strategy, developing and executing tests, evaluating results and reporting, and promoting organizational and product integrity. Key Responsibilities: Providing Guidance and Support: Offering technical guidance, mentorship, and support to team members to enhance their skills and knowledge. Performance Management: Conducting performance reviews, providing feedback, and identifying training opportunities to foster professional growth. Team Building: Promoting a collaborative and positive team environment, encouraging open communication, and resolving conflicts effectively. Resource Allocation: Ensuring that the team has the necessary resources, tools, and training to perform their tasks efficiently. Task Assignment: Distributing testing tasks among team members based on their skills, experience, and workload. Progress Monitoring: Tracking the progress of assigned tasks, identifying potential roadblocks, and helping as needed. Deadline Management: Ensuring that testing tasks are completed within the agreed-upon timelines and escalating any delays or issues promptly. Workload Balancing: Monitoring the workload of team members and re-allocating tasks as necessary to maintain a balanced and sustainable workload. Additional responsibilities: Review documentation to understand testing requirements, test environments and objectives Use standardized testing methods, tools and procedures to ensure testing is efficient, effective and comprehensive Adhere to a unified team process Translate requirements into detailed test plans and test cases Execute manual/automated test plans Perform tests in terms of functionality, reliability, stress, and compatibility Document, troubleshoot, track and resolve requests and issues on a timely basis Ensure web applications are cross-browser/cross-platform compatible and respond accordingly to compatible devices and tablets Work with users to support User Acceptance Testing, Training, and more Advise Test Manager/Project Manager regarding overall quality of project and state of work Raise outstanding issues through established project management channels, as per project plan Required Skills: Self-motivating with excellent written and verbal communication skills Ability to work with and mentor other team members Strong analytical skills with attention to detail Positive attitude and driven Ability to read and understand workflow diagrams Passionate about product success Ability to handle overlapping assignments Ability to manage and oversee team member efforts Ability to understand and promote process improvements as needed supported by team 3-5 years of experience working as a QA Tester 2-3 years of experience in Testing Web based applications Preferred Technology Skills/Experience: Microsoft Test Manager Team Foundation Server SQL Experience and understanding of agile development life cycle Bachelor's degree in computer science or information technology related field (preferred) Location: RemoteStatus: Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $73k-103k yearly est. 15d ago
  • Desktop Support Analyst (On-site)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a desktop support analyst who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Job Summary: The qualified applicant will become part of FEI's desktop support team in our Columbia, Maryland corporate office, helping to manage the end-to-end IT issues and proactive customer support. The successful candidate will be able to work in a dynamic, energetic environment. Multi-tasking, time-management, and customer relationship skills will be keys for success. Principal Responsibilities: Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and support the internal IT Help Desk Working under general direction and as appropriate independently analyzing and resolving problems. Performs immediate analysis of customer problems and directs the implementation of corrective action to restore function and avoid recurrence Control and coordinate with IT deployments of applications, patches and configurations changes Communicate clear, accurate and timely status information to client management, marketplace partners, and external stakeholders during high-impact operational incidents Functions as the single point of contact for problem escalation and resolution as required Records all incidents while maintaining accountability and ownership until resolved Interfaces with appropriate technical personnel for customer problems Aid in the resolution of technical issues preventing normal business processes from completing Utilize Ivanti Service Management tool to log, update and resolve tickets, following all standard operating procedures and customer SLA's Responsible for monitoring the resolution of open issues and ensuring that all telephone and electronic inquiries are resolved in a timely manner Assist with onboarding of new users Install test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Handles escalated situations while assuring quality outcomes Participates with management in identifying volume trends, as well as best practices to create greater process efficiency Identifying and recommending improvements to processes as needed Developing Standard Operation Procedures (SOP's) and detailed work instructions as required Adheres to FEI's corporate policies, initiatives and directives Ensure adherence to quality standards Respond to customer service requests and inquiries as needed Responsible for administration and internal support of the company pc's, printers, servers and related equipment. End user support, license tracking, pc maintenance, upgrades and configuration Ensure quality responses are achieved and implement creative solutions to ensure customer satisfaction Participate in planning and coordination efforts, and perform maintenance following standard operating procedures Interface with vendors for support Provide nighttime and weekend maintenance and production support, as needed Performs other duties and responsibilities as assigned Required Skills: A B.A. or B.S. in a technical field and 2 years experience preferably in Healthcare, customer service and/or Information Technology or a relevant combination of education and experience. IT Help Desk/ Customer Service experience Must possess sharp attention to detail, have proven organizational skills, time management, prioritization and also employ a rigorous process for all follow-up/coordination activities. Excellent verbal and written communication skills Must be a team player and have the ability to work independently Must be either a US Citizen or Green Card holder Experience with deployments of applications, patches and configuration changes in pre-production and production environments Experience supporting environments with systems running on Microsoft OS Knowledge of system monitoring tools such as SCCM, Azure, and others There is minimal travel required, i.e., less than 10% of the time. Understanding of Windows and *nix operating systems to the degree of operating and diagnosing for issues. Strong oral, written and communication skills Preferred Experience: Experience with Ivanti ITSM or other ticket systems ITIL Foundations certification Familiarity with MS Office and MS System Center tools Experience with face-to-face customer interactions Strong technical and communication skills. Location: Columbia, MD Status: Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $48k-63k yearly est. 23d ago
  • Governance, Risk and Compliance Manager (Hybrid)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a Governance, Risk and Compliance Manager who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Position Summary: We are seeking a highly skilled Governance, Risk and Compliance Manager to manage the implementation, assessment, and continuous monitoring of security controls in alignment with the NIST Risk Management Framework (RMF). This role is hands-on and requires close collaboration with system owners, control owners, client liaisons, and external assessors to ensure that our information systems remain secure, compliant, and resilient. Additionally, this position leads FEI's Internal Audit program. This position requires experience with AICPA SOC 2 Type 2 audits. This role will focus on ensuring FEI's product lines meet all five Trust Services Criteria (Security, Availability, Processing Integrity, Confidentiality, and Privacy) by managing evidence gathering, maintaining documentation, facilitating internal reviews, and communication between internal teams and external auditors. Duties and Responsibilities: Design and maintain a comprehensive Governance, Risk and Compliance program that addresses relevant regulatory requirements and industry best practices. Develop and update policies, procedures, and controls to reflect current regulations and organizational needs. Create and maintain a compliance risk assessment framework to identify, evaluate, and prioritize compliance risks. Plan and manage compliance-related assignments for one or more programs/customers. Serve as the primary point of contact for the customer relative to matters of information security. Develop, review, and maintain RMF documentation, including SSPs, POA&Ms, Risk Assessments, Contingency Plans, and Continuous Monitoring Plans. Collaborate with internal control owners to ensure technical security controls are correctly configured and operational. Map implemented security and privacy controls to industry frameworks (e.g., NIST SP 800-53 Rev. 5, SAE 18, ISO 27000). Manage completion of Security Control Assessments (SCA) to include: evidence validation and remediation tracking. Manage external security audits, responding to findings and implementing improvements. Work with assessors to resolve findings and close gaps in compliance. Update POA&Ms with mitigation plans, timelines, and status updates. Monitor security controls and maintain ongoing situational awareness of compliance posture. Lead the preparation of compliance reports and security metrics for leadership and stakeholders. Maintain knowledge of evolving NIST standards, federal security requirements, and related frameworks (e.g., FedRAMP, FISMA). Manage the coordination and maintenance of the SOC 2 audit project plan, timelines, and deliverables. Partner with process owners to gather, review, and organize audit evidence for all five Trust Services Criteria Collaborate with engineering, IT, HR, legal, and operations teams to obtain control evidence (e.g., policies, procedures, system logs, training records). Ensure evidence meets auditor requirements in both content and format. Maintain a centralized repository for SOC 2 documentation, ensuring security and confidentiality. Assist in monitoring and maintaining SOC 2 controls across all trust service categories. Track and follow up on remediation actions for identified gaps or deficiencies. Support control owners in understanding control requirements and implementation best practices. Serve as primary point of contact for auditor questions during the engagement. Coordinate audit interviews and walkthroughs with relevant stakeholders. Monitor and respond to auditor requests in a timely manner. Support the review of the auditor's draft report for accuracy and completeness. Document lessons learned and update procedures to improve future readiness. Manage ongoing compliance monitoring to maintain SOC 2 readiness year-round. Mandatory Qualifications: Practical experience with NIST RMF and NIST SP 800-53 security control implementation, AICPA Trust Services Criteria, and SOC 2 requirements. Excellent communication and interpersonal skills for cross-functional collaboration. Excellent writing skills for preparing formal security documentation. Strong technical understanding of network, system, and application security concepts. Strong organizational skills with the ability to manage multiple priorities under tight deadlines. Strong management skills, including experience managing one or more employees. Preferred Qualifications: Security certifications such as CISSP, CISA, or CISM. Experience supporting compliance frameworks (NIST, AICPA, FedRAMP, ISO 27001, HIPAA, GDPR). Working knowledge of cloud security best practices (AWS or Azure). Understanding of data privacy principles and regulatory requirements. Prior work in a SaaS or technology-driven organization. Prior experience working with federal agencies or regulated environments. Experience and Education: Bachelor's degree in Information Security, Compliance, Business Administration, or related field 5-7 years of experience in IT compliance, security audits, or risk management (SOC 2 experience strongly preferred). Travel Requirements: There is minimal travel required, i.e., less than 10% of the time. May attend at least one offsite security conference/training event per year. Other: Must be able to obtain Public Trust; other clearance may or may not be required. Location: Hybrid (Columbia, MD) Status: Full-time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEi Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement.
    $86k-115k yearly est. 11d ago
  • SQL Server and ETL/Migration Developer (Remote)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a database developer who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Position Overview We are seeking an experienced SQL Server and ETL/Migration Developer to join our agile development team. This role focuses on designing reliable database solutions, developing data integration processes, and collaborating across technical and business teams to deliver high-quality data systems that drive organizational decision-making. Primary Responsibilities Database Design and Administration Coordinate with the Development Manager and System Administrators to design stable, reliable, and scalable databases that meet business requirements. Modify and enhance existing databases to support evolving application needs and performance demands. Implement recovery tactics and database security measures to protect data integrity and ensure business continuity. Data Integration and ETL Development Develop and maintain ETL processes that extract, transform, and load data across various systems and platforms. Create efficient data pipelines that ensure accurate and timely information flow to support analytics and reporting needs. Optimize SQL queries, stored procedures, and database objects for performance and reliability. Collaboration and Best Practices Work closely with software developers to establish and enforce best practices for database storage, organization, and data architecture. Interface effectively between business groups and IT teams to translate requirements into technical solutions. Participate in code reviews, architectural discussions, and technical planning sessions to ensure quality and consistency. Performance Monitoring and Optimization Support the development of KPIs to evaluate and monitor database performance metrics. Analyze system performance and recommend optimizations to improve efficiency and scalability. Evaluate current and emerging database products and services, making recommendations for improvements or new implementations. Agile Development Participation Work within an Agile/Scrum product development process, participating in sprints, stand-ups, and planning sessions. Break down complex database initiatives into manageable tasks that align with sprint goals. Collaborate with cross-functional teams to deliver iterative improvements and new features. Documentation and Support Develop comprehensive technical and functional documentation that complies with audit requirements. Create user guides and training materials to support database users at all organizational levels. Respond to support requests, troubleshoot bugs and issues, and provide timely resolutions to maintain system reliability. Continuous Improvement Apply best engineering practices including architectural paradigms, branching strategies, task management, and thorough testing. Contribute to the team's technical growth through knowledge sharing and mentorship. Demonstrate strong critical thinking and problem-solving skills with a proactive "make it happen" attitude. Required Skills and Qualifications Experience and Education 5+ years of experience as a Database Developer Bachelor's degree in Management Information Systems, Computer Science/Engineering, or related discipline (4+ years of direct industry experience may be substituted) Technical Expertise Proficient in SQL and SQL Server development Knowledge of database recovery tactics and security protocols Understanding of best engineering practices in agile software development Experience with code reviews, version control (branching), task management, documentation, and testing Professional Skills Strong interpersonal skills with proven ability to interface effectively between business groups and IT teams Excellent critical thinking and problem-solving abilities Self-motivated with a "make it happen" attitude and ability to work independently Experience working in Agile/Scrum environments Location: Remote Status: Full-time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $67k-83k yearly est. 20d ago
  • Healthcare Sales Director (SaaS) - US Western Region

    Ancile Solutions Inc. 4.3company rating

    Elkridge, MD job

    uPerform has a promising opportunity for a Sales Director focused in Healthcare Sales. You must be ready to quickly make an impact, leverage relationships and produce significant revenue results. The healthcare and hospital market are undergoing rapid transformation with a growing list of complex Health IT systems. This Director must understand the complexities of these systems and the need for the healthcare client to maximize user adoption of these applications to assist their organization experience user proficiency, positive ROI, and ultimately better business outcomes. The Director must be highly motivated and determined to identify, maintain, and close new business opportunities, drive pipeline growth for our world-class products, and champion product sales. He/she will have the chance to introduce solutions that help organizations get the most value out of the technology they use every day. The ideal candidate must have 10-15 years' experience in Healthcare SaaS Sales. Only applicants that demonstrate a steady employment record, proven accomplishments and a viable book of business will be considered qualified. Duties and Responsibilities: Meet or exceed booking's goal for the assigned territory Drive uPerform's Software sales bookings in healthcare Develop territory plans for achieving assigned sales targets Develop and manage a direct sales pipeline Identify strategies and targeted sales campaigns tailored to healthcare industries and decision-makers Facilitate and create product sales through our Alliance Relationships Attend industry events and user conferences Obtain customer feedback and provide product improvement recommendations Compose and execute client presentations, demos, and proposals Accurately track business development activities and forecast opportunities using Salesforce.com Organizational Support/Interaction: Develop key internal relationships with sales engineering and professional services staff Work closely with the finance and legal functions to facilitate contract negotiations Work collaboratively to share expertise, resources, best practices & market knowledge Support the development of competitive analysis Work Experience/Knowledge: Ten+ years selling SaaS products to healthcare clients Strong understanding of EMR/EHR products such as Epic and Cerner Proven access to healthcare SaaS decision-makers Ability to develop and manage sales tactics and strategies Demonstrable sales success consistently achieving sales quota Capability to conduct effective demonstrations, write proposals, etc. for prospective accounts Intermediate/advanced knowledge of standard computer software applications Education Requirements: Bachelor's Degree in Business Administration or similar field Skills and Competencies: Demonstrated knowledge of business processes and business in general as well as risk awareness Strong written communication skills, including procedure writing skills Strong verbal communication skills, including presentation skills and ability to clearly present complex ideas in ways that end-user audiences understand Strong negotiation skills Strong analytical and problem-solving skills Professional appearance and presentation Self-starter and driven Comfortable working in a small/mid-size company Well-developed interpersonal skills and ability to work within a variety of situations across all levels of management Position location: US-Based Remote Office, Western Region Travel requirements: 30-40% travel expected
    $118k-202k yearly est. Auto-Apply 60d+ ago
  • Service & Support Professional- Implementation

    Emds, Inc. 4.3company rating

    Owings Mills, MD job

    Create the future of e-health together with us by becoming a Service & Support Professional- Implementation At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Responds to customer inquiries and performs problem evaluation, diagnosis and resolution in a professional and efficient manner. Provides complex application support and guidance to end users. Performs and coordinates project timelines with clients and third party vendors . Makes recommendations to different operational departments as potential solutions to problems or efficiencies. Assists with training. Your Qualification: Bachelor's degree in Healthcare, Information Systems, Computer Science or related field or equivalent work experience. Advanced Windows knowledge, including XP, Vista, Windows 7 and Server grade operating systems. Minimum of 3 year of IT or medical experience required. Minimum 2 years of management/team lead experience required. Willingness to work onsite at our Ownings Mills, MD office, for a minimum of three days per week, with additional evening and weekend hours as needed, based on project deadlines or the severity of support issues. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Business Analyst - Level 2 (Remote)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD or remote

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a business analyst who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Job Summary: As a Business Analyst, you will solicit, understand, and document the customer's requirements, processes, and workflows. You will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. This role works closely with other BAs, Developers, Testers, and Production Support through each stage of the software development lifecycle and also demonstrates both existing and new functionality to the customer stakeholders. Principal Responsibilities: Requirement Gathering and Documentation - Responsible for direct interaction with clients including but not limited to scoping sessions, eliciting comprehensive user stories, consultation regarding questions/issues and recommending appropriate solutions Create the Product Backlog encompassing high level features and associated detailed User stories and acceptance criteria Agile Development Process - Draft necessary documentation including ATP (Authorization to Proceed) and LOE (Level of Effort) for internal review Collaborate with Product Owners and development leads to design the roadmap for an effort Provide Scrum team support during development lifecycle, clarify requirement related questions, validate developed functionality through sprint demos. Prepare for and participate in Scrum ceremonies including PI Planning, mid PI, Refinements, Sprint demos and retrospectives Deliverables - Facilitate and obtain signoff on Product Backlogs, Pre-UAT/Demo and UAT Create UAT scripts as necessary Training - Develop training/demonstration materials and provide/assist with training/demonstrations in one-on-one, group, or classroom environment as needed Required Skills and Experience: Must have solid “hands-on” experience with soliciting requirements and user stories and know the progression in building requirements with the customer and their workflows. Bachelor's Degree or higher in technology-related field or relevant experience in implementing software in the Health industry 4 or more years of experience as a Business Analyst. Understanding of business analysis principles, processes, techniques, and workflows. Ability to develop and prepare use cases, functional specifications, and technical requirements. Ability to understand and represent the needs of the end user in a software development environment. Strong Microsoft Office skills (Word, Excel, PowerPoint, Visio). Excellent written and verbal communications. Strong consultative and advisory skills. Location: Remote Status: Full time with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $91k-118k yearly est. 2d ago
  • Area Sales Manager, Laboratory

    Emds, Inc. 4.3company rating

    Owings Mills, MD job

    Create the future of e-health together with us by becoming an Area Sales Manager, Laboratory At CompuGroup Medical we have the mission of building groundbreaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information, thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Responsible for selling our comprehensive suite of LIS and RCM solutions to Independent Laboratories and Physician Office Laboratories, with a focus on building strong client relationships and driving revenue growth. Willing and able to travel up to 40% of the time within the assigned territory to meet with clients, attend events, and support business development activities. Develop and submit sales reports highlighting performance metrics, sales volume, market opportunities, and strategic growth prospects within the region. Drive business growth by building a strong sales pipeline through lead generation, discovery, and qualification and managing the full sales cycle, from identifying opportunities to successfully closing deals. Conduct on-site and remote product demonstrations, manage negotiations, and close deals to drive new business growth. Maintain accurate and timely sales data in SAP CRM and other systems to drive information-based decision-making, optimize performance, and support strategic business growth. Your Qualifications: A bachelor's degree in business, marketing, or life sciences is required; equivalent experience in business or sales management will also be considered. Over four years of successful outside sales experience in laboratory capital equipment, consumables, LIS, or healthcare capital solutions, consistently exceeding sales targets and driving revenue growth. Deep expertise in healthcare software, medical and laboratory capital equipment, and consumables, leveraging industry knowledge to identify opportunities and deliver tailored solutions to clients. Proven track record of meeting or surpassing sales quotas over the past three years, consistently generating measurable business results in the laboratory and healthcare sectors. Strong understanding of industry trends, client business objectives, strategies, and financial challenges, enabling proactive and strategic account development. Highly detail-oriented and self-motivated, able to manage multiple priorities while delivering high-quality results and driving business impact. What you can expect from us: Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference. Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Applicants must be residing within the New England region.
    $78k-99k yearly est. Auto-Apply 60d+ ago
  • Jasper Developer

    Reliable Software Resources 3.9company rating

    Baltimore, MD job

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Job Description Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Baltimore, MD Onsite. Our client is interested in hiring a Jasper Developer who can use Jasper, Hoc Reports, and CA Clarity. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: Jasper Developer Location: Baltimore, MD Duration: Long term Term: Contract / Fulltime Interview Process: Phone then Skype/On-Site Remote Option: No Fluency in designing and developing reports in CA Clarity using Jaspersoft; this role will have the primary responsibility for report development/analysis, including data validation. This role requires a thorough, detailed, creative, and sharp analytical candidate who can effectively collaborate with others to identify report requirements, design features and specifications. Required experience/knowledge: • Knowledge of Jasper report server administration, installation and configuration • Knowledge of report deployment and configuration • Knowledge of Jaspersoft Architecture and Deployment • Knowledge of User Management in Jaspersoft Server • Experience in developing Complex Reports using Jaspersoft Server and Jaspersoft Studio • Understand the Overall architecture of Jaspersoft BI • Experience in creating Ad Hoc Reports, OLAP, Views, Domains • Experience in creating dashboards with visualizations • Experience in security and auditing, metadata layer • Experience in leading a technical team and Interacting with stakeholders for requirement gathering and Analysis •Good knowledge ETL design and development, logical and physical data modeling (relational and dimensional) Desired Skills: •Bachelor's Degree, or equivalent experience in computer science, programming, informatics, or business •2-4 years' experience in using SQL and a deep understanding of relational databases and data warehousing •2-4 years hands-on experience in a recognized reporting tool set preferably Jaspersoft (iReports/Studio, Domains, Ad-Hoc Views and Dashboards) •Strong report layout and presentation skills •Deep understanding of report server integration with web application •Experience handling and producing different file formats: CSV, XML, HTML, XLSX and PDF among others •Familiarity with CA Clarity is a plus •Experience with common Java application development related technologies - Servlets, XML, JSP, HTML, XHTML, DHTML, CSS, Java script a plus •Strong ability to analyze user requirements •Excellent written and verbal communication •Ability to take initiative and accountability for results •Proven ability to learn new technologies •Excellent organization, planning and time management skills •Strong track record of success with owning solutions from concept to completion •Exceptional analytical, conceptual, and problem-solving abilities •Ability to prioritize and execute tasks in a high-pressure environment •Experience working in a team-oriented, collaborative environment with good interpersonal skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-100k yearly est. 60d+ ago
  • System Analyst

    Reliable Software Resources 3.9company rating

    Baltimore, MD job

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Job Description Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Northern Baltimore, MD Onsite. Our client is interested in hiring a QNXT who can use QNXT, Medicare, and Healthcare. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: QNXT Location: Northern Baltimore, MD Duration: Long term Term: Contract / Fulltime Interview Process: Phone then Skype/On-Site Remote Option: No Required: Tasks & Duties Excellent communication Skills are required • Conducts quality review of application/system configuration changes, documents results of quality review and communicates results to appropriate parties • Identifies root causes of application/system configuration quality issues, and effectively communicates root causes to appropriate parties • Identifies and documents trends in application/system configuration quality issues, and effectively communicates trends to appropriate parties • Functions as subject matter expert for industry and system related issues and quality review. • Possesses full knowledge of phases of systems analysis as relates to configuration, but also considers the business implications of the application of technology to the current and future business environment. • May instruct, direct, and check the work of other team members, including peer group. Skills: • QNXT configuration experience required on version 4.8 or later. • Prior experience with quality review of application/system configuration. • Strong SQL experience is desirable. • At least five years of solid, diverse work experience in IT, health insurance delivery, claims processing, enrollment processing, premium billing, provider contracts or benefits administration desirable. • Medicare, Medicaid or MMP experience desirable. • Ability to handle multiple competing priorities in a fast-paced environment. • Ability to collaborate with a team of Configuration Analysts, Business Analysts, Systems Analysts, Project Managers and Application Developers in various locations to convert business requirements into technical specifications. • Adaptable and flexible to business demands. • Extensive problem solving and analytical skills. • Excellent interpersonal communication skills. • Excellent influencing skills. • Excellent attention to detail. • Strong Knowledge of Software Development Life Cycle (SDLC) • Experience with Sarbanes Oxley (SOX) governance requirements preferred. Education: ASQ Software Quality Engineer certification (CSQE) preferred If interested, please send a reply with your Updated Resume. Additional Information All your information will be kept confidential according to EEO guidelines.
    $68k-89k yearly est. 14h ago
  • Project Manager (Columbia, SC)

    Fei.com, Inc. 4.4company rating

    Fei.com, Inc. job in Columbia, MD

    Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a project manager who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep. Principal Responsibilities Plan and/or manage large IT projects that may or may not be underway for customer's various business units. Manage a team composed of customer subject matter experts, business analysist, IT staff, and/or contractor resources doing planning work, confirming functional requirements, defining interfaces, establishing test and training plans, provide IT consulting activities that objectively assess, identify, advise, evaluate recommend IT business application and or IT program solutions at the approval of customer and oversight of project tasks for Centers for Medicare & Medicaid Services (CMS) certification. Some current project types include but are not limited to: Implementation of new IT systems or software. Data Migration from legacy system(s) Definition and implementation of automated interfaces between existing IT systems. IT infrastructure projects such as a software upgrade or hardware deployment projects. On-going upgrade and enhancement projects for existing applications. Assist customer areas in articulating requests for new systems as assigned by the Manager. Plan and/or manage new projects as assigned by the Manager which were previously determined to have no conflict of interest. Plan, coordinate and/or attend internal customer meetings as requested. Accomplish project objectives, define project scope, manage stakeholder expectations and supervise the project team. Assign work tasks collaboratively to the project team and monitor their progress. Keep the project on track in terms of tasks, schedule, and budget. Identify and develop mitigation plans for any issues or risks for assigned project. Develop and maintain a project management plan for all assigned projects. Develop and maintain Work Breakdown Structures (WBS) on assigned project activities using Microsoft Project or other industry-standard tools. Manage any collaborative project workspace environment including shared drives for the project and any updates to the workspace. Record and organize in the project workspace and/or designated shared drives, all project documents/artifacts. Prepare project status reporting for project stakeholders. Manage change control, issues escalation and resolution, schedule, costs, resources and stakeholders as defined in the project management plan. Review deliverables by the project development team/contractor for completeness, adherence to standards and contract requirements. Work closely with functional managers to resolve team members' workload conflicts. Ensure appropriate product-related training and documentation are developed and made available to Customers. Manage tasks revelated to validation of functional requirements. Manage tasks revelated to the development of systems documentation. Ensure that all deliverables identified in the approved project plan are completed and expectations are clearly communicated to staff. Provide accurate and timely reporting on the project's status and progress. Conduct lessons learned sessions as assigned by the Manager. Adhere to all customer internal policies governing telephone, internet and email, change management, documentation, maintenance, privacy and security, testing, training, disaster recovery, and data for all work performed. Construct, update, and/or supervise the creation of any project artifact necessary for the delivery of the project and to meet State SDLC requirements. Develop or participate in the development of business solicitation documents, as well as coordinate the corresponding procurement process. Become thoroughly knowledgeable on all aspects of the project assigned. Implement organizational change management that includes a holistic approach and a process for leading the customer and its people through the planned changes from the project including: Building buy-in for the changes. Anchoring the changes in business operations. Ensuring that the people in the organization are ready, willing, and able to adopt the changes. Managing and measuring the changes so that the changes implemented are sustained and the desired benefits of the changes are realized. Create and manage updating the Risk Management Plan (RMP) and Risk Registry. At a minimum the RMP shall: Identify and prioritize potential risks to successful completion of the SDLC Phases. Incorporate pertinent risk information found in the status reports. Include a Risk Registry of all project risks that will be updated throughout the project. Develop, document, implement escalation and resolution processes for the project, and communicate the process to all stakeholders. Ensure project governance and control are followed according to the Project Management Plan including: Working with the project team and any contractors to address schedule variances. Ensuring the documentation of schedule variances in the Integrated Master Schedule and Status Report. Ensure that the Project Team will collect, organize, store, and manage project documents in a central repository. This includes: Maintaining current and archival files (electronic and paper) Collecting and distributing information to and from stakeholders Entering updates into project tracking systems to record baseline and maintain document control. Required Skills/Experience A minimum of four (4) years managing projects for public sector customers. A minimum of four (4) years organizing and managing teams of 10 people or more to fulfill contract requirements for a medium-scale, complex system. Project Management Institute (PMI) Project Management Professional Certificate (PMP ) required. A minimum of one year of experience managing projects for a customers that operates a program that is administered or overseen by the Centers for Medicare and Medicaid Services (CMS). A minimum of one year of experience managing a project applying an iterative development methodology for a medium-scale, complex system. Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related disciplines. Master's degree is preferred. Preferred Experience At least five (5) years of experience in the following areas: Software Development Life Cycle Program Implementation Configuration Management Risk Management Communication Management Building and Managing Project Teams Scheduling (WBS/Level of Estimate) Earned Value Change Management Quality Assurance to include the following aspects: Creating test plans Managing testing Organizing results Possess expertise in at least four (4) of the following types of systems: Asset Management Budget Systems Document Management Systems Financial Systems Infrastructure Support Maintenance Management Management Reporting Procurement Systems Project/Program/Portfolio Management Systems Business Process Improvement Prior experience leading efforts where SDLC, Waterfall, Agile, and Hybrid methodologies were employed in System Design (e.g., system personalization/customization) Excellent contract management, coordination and organizational skills Location: Columbia, SC or travel as needed to South Carolina Status: Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at **************. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
    $79k-111k yearly est. 6d ago
  • Associate Technical Support Engineer

    Emds, Inc. 4.3company rating

    Owings Mills, MD job

    Create the future of e-health together with us by becoming an Associate Technical Support Engineer At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Support customers using CGM proprietary products by answering calls for technical support. Respond to customer inquiries and monitor programs to ensure on-time, effective responses. Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes. Manage multiple open cases and provide timely updates to internal and external customers. Your Qualification: Associates Degree or 2 years Call Center/Customer Support experience. Must have the ability to pay attention to detail and to work independently. Must have the ability to handle confidential information. Excellent organizational and prioritization skills. Strong interpersonal and communication skills verbally and written. Ability to work in a fast-paced environment. Ability to multi-task and work efficiently. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $61k-79k yearly est. Auto-Apply 4d ago

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FEI Systems may also be known as or be related to FEI Systems, FEI Systems Inc and Fei Systems.