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Technical Associate jobs at Fenwick & West

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  • I.P. - Technology Transactions (Life Sciences) Associate

    Fenwick & West LLP 4.9company rating

    Technical associate job at Fenwick & West

    Fenwick & West handles complex, innovative technology transactions for some of the most prominent life sciences and technology companies in the United States and abroad. Our technology transactions group also works closely with our corporate group, which is consistently ranked as one of the top Startup & Venture Capital, IPO and M&A practices in the United States, as well as our leading life sciences patent prosecution practice. Job Description: We are currently seeking associates with two (2) to four (4) years of licensing / collaboration and commercial partnering transactions experience for our growing life sciences technology transactions practice. The ideal candidate will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. Experience working with AI-native or AI-driven biotechnology companies-particularly those integrating artificial intelligence or machine learning into drug discovery, diagnostics, or life sciences R&D-is a plus. This is an ideal position for candidates seeking to work closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure. Superior academic credentials, excellent oral, written and interpersonal skills required. We require that the candidate must be barred in the state of the office they are submitting their application for or are eligible to sit/waive into the next bar exam. To apply, please complete our online application and include a cover letter, resume, and law school transcript. Agency recruiters: please submit separately via your agency's Workday portal. #LI-HYBRID Benefits and Compensation Details: At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. The anticipated range for this position is: $235,000 - $310,000 Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
    $77k-102k yearly est. Auto-Apply 60d+ ago
  • Tech Support Representative

    Afni 4.1company rating

    Tucson, AZ jobs

    Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $28k-31k yearly est. 4d ago
  • Technical Associate, Clinical Manufacturing, 3rd Shift

    Rangam 4.3company rating

    Andover, MA jobs

    Rangam is seeking candidates for a Direct Hire role as a Technical Associate, Clinical Manufacturing, 3rd Shift with our client, one of the world's largest pharmaceutical companies. Seeking candidates in Andover, MA or willing to relocate. Use Your Power for Purpose Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in client's mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. What You Will Achieve In this role, you will: Take responsibility for individual contributions to achieve team deliverables, working effectively as a team member and coordinating with others. Manage personal time and professional development, being accountable for results. Follow standard procedures to complete tasks of varying scope, sequence, and complexity within the agreed timeframe. Identify and solve moderately routine problems. Complete assignments with moderate supervision using established procedures, referring deviations from standard procedures to the supervisor. Ensure work is reviewed for accuracy, quality, and adherence to standards. Engage in cross-functional communication with the tech transfer team, quality, and engineering as needed, and support continuous improvement initiatives using root cause analysis tools. Implement Current Good Manufacturing Practices (part of GxP) and safe handling techniques for solid dosage processing within the continuous manufacture/PCMM work stream. Perform Operator care tasks associated with the maintenance and operation of complex pharmaceutical manufacturing equipment. Generate, assist, and execute documentation related to solid dosage manufacture, including working batch record documentation and in-process run sheets. Here Is What You Need (Minimum Requirements) High School Diploma or GED with 2+ years of relevant experience Demonstrated experience in a biotechnology manufacturing or laboratory environment Operational knowledge of computerized systems Familiarity with Production Control Systems, Enterprise Resource Planning Systems, and other business systems Demonstrated capability to work as a team member in a matrix development team Excellent oral and written communication skills Proficiency in Microsoft Office Suite Bonus Points If You Have (Preferred Requirements) Solid understanding of fermentation and downstream processing techniques Experience with cGMP production of phase I/II clinical drug substances Experience in commissioning and qualifying process equipment Ability to execute microbial upstream and downstream processes Strong problem-solving skills Strong organizational skills and attention to detail PHYSICAL/MENTAL REQUIREMENTS Ability to effectively gown into and operate in a clean room environment for extended periods of time. Gowning may include coveralls, head cover, face mask, boot covers and gloves. Ability to lift 25+ lbs. Ability to stand and walk for extended periods of time. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Be able to work during non-standard hours including weekends when required. This is a third shift position working overnights Monday thru Friday. 9pm to 5:30am. Work week starts Sunday night at 9pm. Work week ends Friday morning at 5:30am. Work Location Assignment: On Premise The salary for this position ranges from $23.74 to $39.57 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company's policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with client's Matching Contributions and an additional client's Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at client's Candidate Site - U.S. Benefits | (uscandidates.my**benefits.com). Compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Massachusetts - Andover location. Relocation assistance may be available based on business needs and/or eligibility. To find out more about Rangam, and this role, click the apply button. Satnam Singh SA Technical Recruiter | Rangam Consultants, Inc M: ************** E: ***************** | W: **************
    $23.7-39.6 hourly 1d ago
  • Inverto | Senior Consultant, Tech Sourcing

    Boston Consulting Group 4.8company rating

    Chicago, IL jobs

    Who We Are At Inverto North America, we're shaping the future of procurement and supply chain-and we're doing it with ambition, pace, and purpose. Backed by BCG and driven by our own entrepreneurial spirit, we work globally with market-leading clients to deliver strategies that make businesses stronger. Our people are at the heart of that impact. We're experts in our field, and we don't stand still. We grow our capabilities, expand our offering, and scale our global presence-together. Our success opens new doors for everyone here, and we make sure that growth is shared. As we build and expand our team of technology sourcing leaders, we're looking for someone who brings tech Sourcing expertise, strategic clarity, collaborative energy, and a clear ambition to lead. If you want to make a tangible difference, build lasting client relationships, and shape what comes next-we'd love to have you with us. What You'll Do As a Senior Consultant in Tech Sourcing, you'll play a key role in delivering impactful, data-driven sourcing strategies for leading clients. You'll work hands-on with complex IT categories-diving into cloud, SaaS, infrastructure, and beyond-to uncover value, assess suppliers, and build recommendations that make a difference. You won't just gather insights-you'll turn them into action. You'll advise clients on the right solutions, partners, and commercial structures, helping them navigate decisions that shape their technology future. From day one, you'll collaborate closely with experienced leaders, gain exposure to C-level thinking, and take ownership of workstreams that matter. You'll also help guide junior colleagues-sharing your knowledge and setting the pace for the team. As part of a fast-growing practice, you'll have space to shape your journey. Whether you're looking to deepen your expertise, explore new industries, or take the next step in your consulting career, we'll support you with tailored development and real responsibility. You'll grow, you'll contribute, and you'll do it alongside a team that wants to see you succeed. As part of a high-growth company, with accelerated opportunities you will be responsible to: Lead and deliver sourcing projects. Independently support or lead RFIs/RFPs, supplier negotiations, and end-to-end sourcing strategies across IT categories-always aligned with client goals. Drive analysis and value creation. Identify and size value opportunities through rigorous capability, price, and service benchmarking. Conduct in-depth reviews of contracts and data to ensure alignment with business objectives. Shape IT sourcing strategies. Translate opportunity assessments into IT sourcing strategies-whether that's renegotiating contracts, creating preferred supplier pools, or right-sizing demand. Engage directly with clients. Collaborate with operational and mid-level client stakeholders, prepare impactful presentations, and contribute meaningfully in meetings and workshops. Thrive in a dynamic, entrepreneurial environment. Work in a fast-paced setting where ownership and innovation are encouraged. With early responsibility and broad exposure, you'll help drive outcomes that make a real difference-for clients and your team. Contribute to our knowledge ecosystem. Keep benchmark tools up to date, share category expertise, and turn project insights into best practices for our solutions and new offerings. Work with internal product and leadership teams to ensure consistent delivery and knowledge transfer across projects. Support research and offering development. Conduct targeted research for expert categories, monitor market trends, and make proactive suggestions to strengthen our capabilities. Mentor and grow others. Take on initial management responsibility and steer junior staff and on your team. Providing feedback and helping them build confidence and capability. What You'll Bring 2+ years of relevant professional experience in IT sourcing across multiple sub-categories Bachelor's degree from an accredited university (Master's preferred) Proven ability to analyze data, benchmark contracts, and support supplier negotiations Strong analytical skills and subject-matter expertise in at least one IT category (e.g., hardware, software, or services) Confidence to work independently, share perspectives, and influence client decisions Excellent communication, presentation, and stakeholder engagement skills Results-oriented mindset with a high level of personal accountability Business-fluent written and spoken English language skills Willingness to travel to work with clients and Inverto teams. At times, this role will require significant travel to client sites. The amount of travel will depend on client needs and nature of projects An authentic, entrepreneurial spirit that thrives through team collaboration Who You'll Work With Talented colleagues who are experts in procurement, tech sourcing and beyond Highly driven individuals who bring energy and focus to every challenge Entrepreneurial thinkers with a strong growth mindset People who are genuinely passionate about procurement and supply chain topics Teammates with real-world experience in creating value for companies and clients Colleagues who are authentic, collaborative and always ready to help the team succeed Additional info YOU'LL BE BASED IN: This role is currently open in Chicago and Atlanta. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: The first-year base compensation for this role starts at $160,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. TOGETHER, WE BENEFIT. All our plans provide best in class coverage: Zero-dollar ($0) health insurance premiums for Inverto employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
    $160k yearly 1d ago
  • Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking

    KORE1 Technologies 4.1company rating

    Los Angeles, CA jobs

    *THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. *FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.* *AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. * KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware. * Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center. * Handle standard service requests (e.g., password resets, email setup, printer installation, file share access). * Document troubleshooting steps, fixes, and key notes for internal reference. * Assist with new hardware rollouts, imaging, and software installations. * Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware). * Maintain accurate ticket records and deliver timely, customer-focused communication. * Collaborate with the IT team on ongoing improvement projects and system updates. *Requirements* * CompTIA A+, Network+, or Microsoft 365 certification is a plus * Experience supporting multi-site environments. (Especially warehouses) is a plus. * 5+ years of IT support experience (help desk, desktop, or systems support). * Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN). * Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.) * Hands-on experience with: * Jitbit or other ticketing systems required. * Microsoft Products (O365, AD, EntraID, Win11, etc) required. * PDQ or other IT Asset Management / Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid California driver's license and reliable transportation required (for local site visits when needed). * Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided. Why You'll Love Working Here * Tight-knit IT team that values learning, ownership, and practical problem-solving. * Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit). * Opportunities to expand into network/security or systems administration roles as you grow. Compensation depends on experience but is typically $25-32.50/hr W2 ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. *Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.* Pay: $24.27 - $32.50 per hour Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
    $25-32.5 hourly 1d ago
  • Workday Integrations Technical Analyst/Developer

    Ledgent Technology 3.5company rating

    Los Angeles, CA jobs

    Employment Type: Full-Time/Direct Hire Workplace Environment: Hybrid (3 days Onsite, 2 Days WFH) Industry: Retail Compensation: $130,000 - $175,000 OVERVIEW: We're looking for a Workday Technical Business Systems Analyst to support and enhance the company's HRIS ecosystem. This person will focus primarily on Workday integrations and technical design, partnering closely with HRIS, HR, architecture, and development teams to translate business needs into scalable technical solutions. KEY RESPONSIBILITIES: Design and implement Workday integrations and configurations (Workday Studio, EIB, connectors). Collaborate with architecture and development teams to translate business requirements into technical architecture and design. Work with the HRIS team to support HR and payroll initiatives. Build and maintain integrations between Workday and external systems (e.g., Okta, job application portals, banks). Evaluate and select appropriate integration patterns (API, file drop, etc.) for SaaS-to-SaaS communication. Contribute to ongoing Workday rollout - Phase 2 (Payroll, Compensation, Benefits) launching in January. Provide input on Workday reporting and basic configuration. REQUIRED SKILLS & EXPERIENCE: Strong Workday technical experience, especially in integrations, configurations, and Workday Studio. Understanding of ERP concepts and data structures. Ability to design and document scalable technical solutions (not pure development, but strong technical acumen). Hands-on experience with Workday integration tools (EIB, Studio, connectors). Functional understanding of Workday HCM modules such as Core HR, Benefits, Payroll, Compensation, ect. Familiarity with Workday reporting and analytics Experience building or maintaining APIs and middleware integrations (Workday Studio preferred; Boomi, MuleSoft, or similar acceptable). Solid understanding of Workday to Okta configuration. Techno-functional mindset Business System Analyst; roughly 80% technical / 20% functional. BONUS SKILLS & EXPERIENCE: Experience in ERP domains like Oracle Financials & Supply Chain, or other ERP vendors such as NetSuite, SAP, Dynamics, ect. Prior development background or experience working closely with developers. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $130k-175k yearly 3d ago
  • Technical Systems Analyst (Workday Developer)

    Ledgent Technology 3.5company rating

    Los Angeles, CA jobs

    Technical System Analyst (Workday Developer) $150-175K Phase 2 implementation of Workday is going live in January 3 days onsite in Manhattan Beach, open Moreno Valley location also Team Size: 5-6; Team manage Finance Apps, HR, Legal Tech Career Path for candidates looking to move from Developer to Solution Architect EXPERIENCE & SKILLS: Modules experience from a functional standpoint - Payroll, Benefits, Compensation, Core H Integration experience with Workday and third-party systems (i.e., Okta) Integrations with other business applications, such as job application portals, integrating workday with a bank (PNC) - file drop design and custom fields Example of something challenging in this role: building Workday integration, whether it's an API, integration knowledge is key, how to build scalable solutions for optimization Hands-on with Workday HCM and workday studio, including configs, integrations, and troubleshooting Familiarity w/ Workday Reporting CORE REQUIREMENTS: Experience in Workday (technical), knowledge of ERP (Oracle Financials) Experience with Workday EIB and Workday Studio Experience in Workday Integrations Experience in Architecture and Design Functional skills: Translating business requirements into technical architecture Collaborating with HRIS team and HR stakeholders Bonus: ERP (Oracle Financials) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $150k-175k yearly 2d ago
  • ENTERPRISE TECHNOLOGY ANALYST (HYBRID)

    Softworld, a Kelly Company 4.3company rating

    Rancho Cordova, CA jobs

    Job Title: ENTERPRISE TECHNOLOGY ANALYST (HYBRID) Onsite Requirements: S/4HANA SAP ECC 6.0 experience with EHP7 or higher IS-U CR&B expertise Job Description: To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S/4HANA project without delays or distractions. Key Responsibilities: Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies. Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies. Respond promptly to incidents so they don't impact the S/4HANA project's progress. Collaborate with team members to ensure smooth handoff and clear communication. Help our team maintain greater availability and focus on the S/4HANA project. Expected Outcomes: Timely resolution of assigned incidents and enhancement requests. Continued progress on ongoing projects within Customer and AMI Technologies. Reduced workload pressure on the core Customer and AMI Technologies team during the S/4HANA project timeline. Mandatory Requirements: Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years. Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher. Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher. Must have IS-U CR&B expertise, including experience in one, or more, of the following areas: Customer service Device management, including experience with smart meters and/or the Itron Networks UIQ stack Rates and pricing Billing and invoicing Bill print Workflows Fl-CA Must have experience working with master data components and the business partner lifecycle. Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems. Must have experience using defect tracking applications like ServiceNow or JIRA. Must have experience in participating in business requirement reviews and blueprint sessions. Must have experience translating business requirements into detailed specifications. Must have experience working with technical teams (ABAP developers) to define/refine functional specifications for custom developments. Must have experience creating process flow diagrams based on business requirements. Must have experience debugging custom code and working independently to support a project team. Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing. Desirable Qualifications: BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field. Strong analysis knowledge and skills. Experience in leading business requirement reviews and blueprint sessions. Experience working in an agile environment. Experience designing and configuring complex IS-U rates, rate categories, and billing schemas. Electric utility experience supporting any of the following systems: SAP S/4HANA SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud) OpenText Document Presentment Itron Meter Data Management System (MDMS) IEE 10.3 or higher MDUS/ISAIM EhP7 or higher
    $93k-121k yearly est. 3d ago
  • Product Support Specialist

    Garnet River 3.3company rating

    Saratoga Springs, NY jobs

    We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
    $20-25 hourly 5d ago
  • LabVantage LIMS Technical Manager

    The Planet Group 4.1company rating

    Santa Monica, CA jobs

    LabVantage LIMS Technical Manager - (Perm) - Hybrid (3 day/wk) - Santa Monica, CA Pharmaceutical organization seeks a LabVantage LIMS Manager with technical hands-on expertise in Java and LabVantage v8.4 or higher. Ideal candidate will have 5 to 10 years working in this capacity along with a history working FDA, ISO 13485, and Medical Devices. Expertise in LabVantage processes like sample management, stability, batch release, and lab execution are also required. This individual will lead the management, configuration, and optimization of LIMS, while working closely with QA, QC, stability and other teams to ensure LIMS operational efficiency and compliance. The ideal candidate is someone who has some management and one with the ability to roll up sleeves and do the work alongside other team members. Opportunity offers competitive base compensation along with extremely competitive benefits. Requirements Bachelor's Degree in Science, Technology, or related areas. US Citizen or Green Card Holder Work Authorization. The ability to reside locally in Santa Monica or relocate to the area for a hybrid opportunity. 5 to 10 years in LabVantage version 8.4 or higher with hands-on Java development experience, a history working in FDA, ISO 13485 and Medical Devices. This individual should also have strong experience in quality management systems and regulatory compliance. A history in LabVantage processes within sample management, batch release, stability, and lab execution. AI experience is a plus as is LabVantage Certification. Responsibilities Leading the management, configuration, and optimization of LIMS LabVantage v 8.7. Ensuring IT supports the business needs for LabVantage LIMS across R&D, QC, manufacturing, and clinical laboratories, while working closely with QA, QC, stability, and other teams regarding LIMS operations ensuring efficiency and compliance with industry regulations. Managing and delivering IT projects throughout organizational digital systems. Deploying Patch and releasing updates while working cross-functionally. Creating, revising, and approving SOPS and reports within GMP, FDA, EU, Global and ICH guidelines. Triaging and evaluating site change requests while assessing global impact and prioritizing accordingly. Assisting various sites in the identification of master data elements for LabVantage deployment. Ensuring LabVantage processes meet data integrity and GMP standards, while also promoting global process adoption. Collaborating with department managers to define and report KPIs for deployment progress. Performing advanced computer tasks to include technical LabVantage development. Leading high-stakes engagements with extreme coordination and rapid decision-making capabilities, involving systems and some AI. Benefits Base compensation between $120K and $160K depending on candidate. 10% annual performance-based bonus that combines individual and organizational performance. 401K with employer match of up to $15,000. Full Health Benefits. 2 weeks PTO; 1 5-day winter shut-down; 1 5-day summer shut-down RSUs (detail TBD) No relocation offered.
    $120k-160k yearly 1d ago
  • Technology Support Analyst

    Skadden 4.9company rating

    New York, NY jobs

    We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone, and security systems. This individual will provide a high level of customer service, accurate reporting, and work with other local technology professionals as well as the Firm's central resources in White Plains. Technology Support Analysts work under the direction of the Senior Technology Support Analyst, Technology Support Supervisor, and Technology Manager. The hours of this position are Monday - Friday, 10:00 am - 6:00 pm. Please note that the Firm will not sponsor applicants for work visas for this position. Responds to local and central telephone helpline, support tickets and e-mails, assesses problems, and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate. Provides application support for both local installations and Citrix-based applications. Assembles, installs, configures, tests, images, troubleshoots, and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones, and Wi-Fi capable devices, audio visual equipment and software, reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required. Provides assistance and advice on technology allowance purchases for attorneys. Provides support, troubleshooting, and repair for laptops and desktops. Assists with remote site access. Assists with Firm's audio visual set up requirements. Assists with offsite technology set ups as required. Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor. Supports all personnel adds, moves, and changes. Services, documents, and provides loaner equipment in accordance with Firm policies. Maintains accurate inventory records. Establishes and maintains effective working relationships with clients, attorneys, and business services professionals. Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer technology. Provides basic induction training on technology systems, mobile device usage, and basic software usage. Provides software training based upon modules created by the global training department. Regular and reliable physical presence to [ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software]. Provides a consistent and high level of customer service. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis. Manages Firm resources responsibly. Complies with and understands Firm operation, policies, and procedures. Performs other related duties as assigned. Qualifications Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac. Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems. Ability to maintain continuous concentration, alertness, and attention to detail. Basic understanding of hardware and software used for building security systems. Strong customer service skills. Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Demonstrates effective interpersonal and communication skills, both verbally and in writing. Ability to handle multiple projects and shifting priorities. Ability to handle sensitive matters and maintain confidentiality. Ability to organize and prioritize work. Ability to work well in a demanding and fast-paced environment. Ability to work well independently as well as effectively within a team. Flexibility to travel. Flexibility to adjust hours and work the hours necessary to meet operating and business needs. Education and Experience High School diploma or equivalent Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $80,000 - $90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Lara Bell at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage
    $80k-90k yearly Auto-Apply 19d ago
  • I.P. - Technology Transactions (Life Sciences) Associate

    Fenwick & West LLP 4.9company rating

    Technical associate job at Fenwick & West

    Fenwick & West handles complex, innovative technology transactions for some of the most prominent life sciences and technology companies in the United States and abroad. Our technology transactions group also works closely with our corporate group, which is consistently ranked as one of the top Startup & Venture Capital, IPO and M&A practices in the United States, as well as our leading life sciences patent prosecution practice. Job Description: We are currently seeking associates with two (2) to four (4) years of licensing / collaboration and commercial partnering transactions experience for our growing life sciences technology transactions practice. The ideal candidate will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. Experience working with AI-native or AI-driven biotechnology companies-particularly those integrating artificial intelligence or machine learning into drug discovery, diagnostics, or life sciences R&D-is a plus. This is an ideal position for candidates seeking to work closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure. Superior academic credentials, excellent oral, written and interpersonal skills required. We require that the candidate must be barred in the state of the office they are submitting their application for or are eligible to sit/waive into the next bar exam. To apply, please complete our online application and include a cover letter, resume, and law school transcript. Agency recruiters: please submit separately via your agency's Workday portal. #LI-HYBRID Benefits and Compensation Details: At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. The anticipated range for this position is: $235,000 - $310,000 Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
    $72k-90k yearly est. Auto-Apply 60d+ ago
  • Life Sciences Technology Transactions & Licensing - Associate (Mid-Level)

    Greenberg Traurig 4.9company rating

    San Diego, CA jobs

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a 3rd to 5th year associate in the Life Sciences & Technology Transactions Practice of our San Diego office. We offer competitive compensation and an excellent benefits package. GT is consistently among the top firms on the Am Law Global 100; the associate will have the opportunity to work closely with innovative startups, growth-stage companies, and established global enterprises on a wide range of complex transactions and product launches. Job Requirements The ideal candidate will have 3-5 years of experience advising U.S. and foreign clients on cross-border commercial and licensing agreements, intellectual property matters, and assisting in corporate partnering, strategic alliances, joint ventures, collaborations, spin-outs, and spin-offs; and in IP aspects of mergers & acquisitions, public and private financings, and due diligence, for pharmaceutical, biotechnology, neurotechnology, bio-AI/machine learning, Bio-Space, generic, specialty pharma, digital health, medical device, life science tools, and diagnostics clients. Required Qualifications: J.D. from an ABA accredited law school and active membership in good standing. B.S./M.S./Pharm.D or equivalent in a life science field (e.g., molecular biology, neuroscience, chemistry) or engineering (e.g., bioengineering, chemical engineering, biomedical engineering). 3-5 years of relevant experience at a law firm or in-house legal department. Deep knowledge of intellectual property and commercial contract law, particularly as it relates to life sciences, neurotechnology, space, and AI. Familiarity with FDA regulations, the Bayh-Dole Act, and GDPR. Strong drafting, negotiation, and communication skills. Ability to manage multiple client demands in a fast-paced environment. Entrepreneurial and curious mindset and team-oriented approach. Preferred Qualifications: Ph.D./M.D. in a life science or closely related field. M.B.A. from a major program a plus. Additional degrees, certifications, or training in computer science and AI/Machine Learning. Industry experience at a pharmaceutical, biotechnology, or medical device company. Experience with international licensing and cross-border transactions. Exposure to IP workflows in M&A or financing transactions and post-closing integration. Practice Summary Greenberg Traurig's Life Sciences & Technology Transactions attorneys are strategically positioned in major life sciences hubs and key markets worldwide, assisting clients across diverse sectors in managing legal complexities related to intellectual property, licensing, product development and commercialization, and sophisticated commercial transactions. From structuring deals to addressing regulatory considerations and managing intellectual property, life sciences-driven companies face a range of opportunities and challenges that require skilled legal counsel with a nuanced understanding of the intersection of science, law, and business. To provide the pinnacle of service, we immerse ourselves in each client's technology ecosystem, helping them navigate deal complexities with precision, confidence, and insight. Our Life Sciences & Technology Transactions Group represents a spectrum of technology stakeholders, including startups, emerging enterprises, and established industry leaders, on a global scale. Whether clients are buying, selling, licensing, or developing state-of-the-art life science technologies, including integration with AI/Machine learning technologies, and space applications in low earth orbit or deep space, we provide tailored legal strategies to support their goals and navigate challenges at every stage of their evolution. At GT, we understand that negotiating deals is only part of the equation; we work to help clients achieve their strategic priorities, address regulatory scrutiny, and protect their interests in an increasing dynamic and competitive marketplace. To apply, submit your resume, cover letter, law school transcript (unofficial transcript is acceptable), and a writing sample. Submissions from search firms will only be accepted through our web portal for third party submissions; for access, contact Jessica Fijolek . The expected pay range for this position is: $260,000 - $355,000 per year Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $101k-139k yearly est. Auto-Apply 37d ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Chicago, IL jobs

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 36d ago
  • Technology Specialist, NYC

    JDA TSG 4.8company rating

    New York, NY jobs

    JDA TSG - Technology Specialist Onsite presence required at JDA's NYC office Monday-Friday. Salary Range: $50,000 - $65,000 per year At JDA TSG, we provide innovative technology, automation, and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational standards for our New York City office. This is an onsite position reporting directly to the Director of Technology and supporting all local technology operations including hardware, software, asset management, and conference room systems. The ideal candidate is polished, organized, and comfortable working directly with senior executives, including members of the C-suite and HR leadership. The position requires hands-on technical capability, strong communication skills, and accountability in a professional office environment. Role Summary The primary responsibility of this role is to deliver white-glove technical support to executive staff and visitors at the New York City office. This includes laptop and software troubleshooting, ownership of conference and office technology systems, hardware asset management, and general on-site assistance. The role requires professionalism, discretion, and a polished service-oriented approach when supporting executives and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute to enterprise support initiatives as skills develop. This structure provides an opportunity for growth while maintaining the core focus on delivering exceptional executive-level support experience in the NYC office. Essential Functions Help Desk and User Support Provide Level 1 support for end users via ticketing system, phone, and in-person requests. Troubleshoot issues related to Windows, mac OS, Microsoft 365, and Teams. Log, prioritize, and resolve tickets in accordance with company SLAs. Assist with onboarding and offboarding, including user account setup, device configuration, and software deployment. Coordinate with third-party vendors as needed for escalations or warranty claims. Support both mac OS and Windows devices, including imaging, updates, configuration, and troubleshooting. Maintain consistent experience across both platforms while ensuring integration with company systems (Teams, SharePoint, Intune, etc.). Conference Room and AV Technology Support Executive Meetings by ensuring all conference room systems are fully operational in advance, attending sessions as needed to assist participants, resolving issues in real time, and providing user training to enable successful, interruption-free meetings. Oversee, test, and maintain all technology across two Microsoft Teams conference rooms, including one advanced multi-camera executive room and one smaller Teams-enabled space, ensuring continuous reliability and peak performance Maintain and verify the functionality of all conference room technology, performing regular checks to ensure cameras, microphones, and displays operate reliably before scheduled meetings. Coordinate with the Director of Technology for planned upgrades and preventative maintenance. Office Technology and Security Systems Work closely with NYC building engineers to coordinate maintenance of technology systems that interact with facility operations, including security cameras, access points, and related building technologies. Serve as the primary liaison with the internet service provider, managing all support tickets, monitoring service performance, and coordinating timely resolution of outages. Manage and maintain the Brivo badge system, including user provisioning, badge issuance, and access-level updates. Respond to badge-related access issues and maintain detailed records of access permissions. Partner with HR and Facilities to ensure compliance with company security policies and conduct periodic access audits. In addition to the Conference room technologies, administer and support all other office systems including but not limited to printers, workstation accessories, desktop monitor installations, virtual receptionist software, Brivo security system. Asset Management Track hardware inventory, serial numbers, and assignments through the company's asset management platform. Prepare, ship, and receive computers for new hires, replacements, and remote users. Maintain documentation of asset moves, decommissions, and returns. Required Qualifications Bachelor's degree in information technology or related field experience. Professional demeanor suitable for executive support situations. Working knowledge of both mac OS and Windows environments. Technical aptitude and eagerness to learn Self-driven to provide white glove experiences Strong problem-solving and time management skills. Ability to coordinate across departments and vendors with minimal supervision. Preferred Qualifications Strong aptitude for learning and adapting to new technologies, with the ability to develop proficiency in Microsoft 365 administration and Teams Room systems. Exposure to 0365, Azure, Exchange Adim, Teams Admin - willing to train Familiarity with asset management and ticketing platforms, with the capacity to quickly develop proficiency in new systems. Exposure to audio-visual and conference room technologies, with the ability to expand technical expertise through hands-on experience. Exposure to 0365, Azure, Exchange Adim, Teams Admin - willing to train Relevant certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals). Work Environment This position operates in a professional corporate office environment. The role routinely uses standard office equipment such as computers, phones, and video conferencing systems. Work is primarily sedentary in nature; however, the employee may occasionally be required to stand, walk, bend, or lift office products and supplies weighing up to 20 pounds. Onsite presence required at JDA's NYC office Monday-Friday. Requires flexibility to provide on-site support during early or late hours as needed for executive engagements and essential system maintenance. Reports to the Director of Technology and collaborate closely with Facilities, HR, and Building Engineering teams. Communicate clearly and effectively with team members, vendors, and other departments. About JDA TSG Since 2011, JDA TSG has partnered with global enterprises to solve complex business challenges through technology, process improvement, and talent solutions. Our core values-excellence, adaptability, and integrity-define how we operate and deliver measurable impact for every client engagement. JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, gender identity, marital status, national origin, race, religion, sex, or any other characteristic protected by applicable laws and regulations. Benefits and Perks: Healthcare - Comprehensive coverage for you and your family Employee Assistance Program - Get support when you or your family need it with counseling and coaching 401K with company match Paid time off Paid parental leave Volunteer Day Off Life insurance - Protect your loved ones and their future Business travel accident insurance JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
    $50k-65k yearly 1d ago
  • MSP L2+ Help Desk Support/Field Service - IT Technician

    Consulting Technology Company 3.9company rating

    Ronkonkoma, NY jobs

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance We are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) Diagnose and resolve IT related hardware, software, and network issues Configuration and installation of new IT equipment at client locations Installation, setup, and support of VoIP systems Configure user accounts in Active Directory, O365 and other applications Track customer issues and resolutions in our ticketing system Proactively monitor, manage, and support client networks Perform software and hardware updates and maintenance Investigate security breaches and vulnerabilities Collaborate with other team members to solve complex issues Recommend hardware and software improvements to clients Monitor data backups and perform file restorations or disaster recovery Rebuild/re-image computers and transferring/saving user profiles and data Resolve virus and malware issues VPN setup and troubleshooting Backup/Restoration and Disaster Recovery Requirements and Qualifications At least 2 yrs. experience in an IT support related position ConnectWise and MSP experience +++ Cisco and Meraki experience +++ Thorough knowledge of Windows 10 and Mac OS X Cybersecurity experience or certification a plus, but not required. Familiarity with mobile devices such as iPhones, iPads, Android, etc. Prior knowledge of service ticketing systems Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Professional attitude and appearance Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations Availability during weekday business hours and a rotating on-call schedule, if needed Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.
    $65k-95k yearly est. 6d ago
  • Technical Associate

    Integrated Resources 4.5company rating

    Andover, MA jobs

    A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This is Contract position with my direct client Job Description- • The Author will provide medical documentation summarizing risks and benefits in support of the development, license application and approval, and post-marketing development of one or more drug products. • This will be achieved by applying analytical skills, functional literacy and expertise in document preparation. • The author will contribute essential deliverables which could include clinical overviews, integrated analyses of safety and efficacy, responses to regulatory questions, risk management plans, REMS, key sections of the Investigator's Brochure, the Annual Safety Report and regulatory briefing documents. • Individual will create and foster an environment of partnership with other members of product teams, in collaboration with the Project Team, assess document requirements, complexity, and potential issues with a submission, and develop strategies to deal with these, and lead a team of internal and external (contractors) authors. RESPONSIBILITIES: • Prepare the Clinical Overview, integrated safety, efficacy, pharmacology and biotherapeutic summaries, regulatory responses, internal and external risk/benefit briefing documents, for one or more assigned products. • For submissions, ensure high quality written presentations of Common Technical Document Efficacy components that are compliant with regulations, ICH guidelines, and corporate SOPs. • Author documents such as agency briefing documents, key sections of the Investigator's Brochure, the Annual Safety Report and the core data sheet. • Communicate resource, timeline and emerging data interpretation issues that have regulatory impact, to the project team and line management. • Develop and sustain constructive relationships within WSR, and with Development Operations. • Collaborate with development Product Teams to prepare or lead preparation of Clinical/Regulatory documents (MD deliverables). • Identify resource, timeline and emerging data interpretation issues that have regulatory impact, and clearly communicate the consequences of these issues to the project team and line management. • Serve as the point of contact (“go to” person) for one or more projects or products. • Organize and lead a MD matrix team of authors to deliver all MDL deliverables for each assigned project. • Ensure key messages and document style are communicated to authors and team to ensure consistency across different documents Qualifications Qualifications- • Scientific/medical academic background (e.g. PharmD/PhD or MSc/BSc with experience), or equivalent. • BS degree and 1 or more years of pharmaceutical experience preferred. • An advanced degree preferred and at least 3 years medical writing experience and /or experience in pharmaceutical development. • Strong functional literacy is desirable: for example a track record of communicating complex information and analyses effectively in writing to a variety of scientific and non-scientific audiences. • Applies expert knowledge, analytical skills, and knowledge of clinical and regulatory guidance. • Able to clearly articulate scientific and clinical data in all written and verbal communication. • May include a track record of leadership abilities either as a direct supervisor or within a matrix setting. Technical Skill Requirements: • Able to work well in cross-functional teams, exhibiting a combination of active listening skills and also the confidence to guide decision-making for the document content strategy. • Able to think creatively and to develop strategic plans that demonstrate sound judgment. • Exhibits sound project management and time management skills. • Able to interact effectively with all levels/roles of project team members. • Able to manage expectations and the time pressures associated with authoring, resolving comments, updating and finalizing documents. • Demonstrates proactive nature in taking on assignments and readily mentors other colleagues in area of expertise. • Is able to implement systems and processes and suggest process improvements. • Able to project manage and appropriately prioritize medium to high volume of work, with short deadlines. • Able to complete and turn around high quality outputs with only minimal guidance from management. Additional Information Regards Pooja Mishra Clinical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I Tel: 732 429 1636 (W) 732-549-2030 x 214 | (F) 732-549-5549 Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
    $37k-53k yearly est. 60d+ ago
  • Technical Associate

    Integrated Resources 4.5company rating

    Andover, MA jobs

    A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description • Provide administrative, logistical, technical, scheduling, and project management support for technology transfer, validation, and production campaign execution related effort. • Authoring of technical protocols, reports, memorandum, records, and related correspondence. • Support the execution of validation activities. • Retrieve and compile data from electronic sources / databases and paper records. • Reconcile comments from multiple reviewers on technical writing assignments. • Provide administrative support for the routing of documents for review and approval in conjunction with the use of an electronic document or record management systems. Qualifications • Prior experience in biopharmaceutical manufacturing is preferred. • Proficiency in Microsoft Word and Excel, and experience in the use of web-based applications • Technical writing skills. • Ability to carry out basic calculations in support of data compilation and technical writing activities (candidate with science or engineering background preferred) • Experience in conducting meetings. • A B.S or M.S Degree in Biotechnology or Pharmaceutical or Life Sciences with 4-7 years of experience in M.S Word and Documentum. Additional Information Contact Person-Ricky Bansal Contact no-732-429-1925
    $37k-53k yearly est. 60d+ ago
  • Senior Fellow - Economic Security and Technology (EST) Front Office

    CSIS 4.4company rating

    Washington, MA jobs

    The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 250 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe. CSIS's Economic Security and Technology Department (EST) is a center of excellence for strategic insights and policy solutions for the United States and its partners to promote economic dynamism and sustain technological advantages essential to their growth, security, and global influence. The Department focuses on areas shaping global technology and commercial competition and their role in national security-economic policies related to trade, investment, intellectual property, and innovation; advanced and strategic technologies such as Artificial Intelligence (AI), semiconductors, digital, quantum, and cybersecurity; energy security and climate, as well as economic relations with China and with partners. It has launched a number of integrative products such as its signature Tech Edge Report, country economic security studies, and the Back and Forth series. Position Overview The Senior Fellow will serve as the senior analyst within the EST front office, working directly with the President of the Economic Security and Technology Department on high-priority research initiatives that further EST and enterprise-wide impact goals. Key Responsibilities The Senior Fellow will work directly on the President EST's research priorities including- (1) patriotic capital and national interest investing, (2) domestic US economic and technology competitiveness including the Tech Edge series, and (3) international economic security issues including allied economic cooperation and dollar diplomacy. The Senior Fellow will help with research design, authoring and co-authoring policy analyses and research reports for internal and external publications, conducting independent research projects that shape key policy debates, and developing and delivering research briefings and presentations to government officials, private sector leaders, and other key stakeholders, and coordinating and mentoring Associate Fellows, Research Assistants, and interns on the front office team. Where needed, and working with researchers across the department, the Senior Fellow will help ensure delivery and quality of EST's suite of integrative products such as the Tech Edge Report and country studies. These include advising teams on data and research methods. The Senior Fellow will also be expected to help the FO achieve its fund-raising goals including by preparing proposals for project funding, writing grant reports, and contributing to departmental strategic planning and internal operations. Qualifications The successful candidate will have a doctorate or equivalent, and extensive experience including in the Washington think-tank and research community. They will demonstrate excellent research and writing skills with proven experience writing for policy audiences and external publications. Strong candidates will be able to identify emerging issues of policy relevance, pursue self-directed research and writing, and engage effectively with diverse stakeholders across government, industry, and allied nations. They should have substantive knowledge in areas such as macro-fiscal policy, productivity policies, technology (including on AI), and international economic relations. The candidate must be a collaborative team player willing to work closely with researchers across EST and the broader organization on research projects, events, and program activities, while also taking on coordination and organizational tasks when necessary. The salary band for this position is $100,000 to $200,000, commensurate with experience. This position also offers bonus potential based on individual and organization performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential functions may include, but are not limited to the following: The Senior Fellow will write in-depth policy papers and publications related to the topics specified above. They will conduct research in their areas of expertise for independent and collaborative projects. Research * Facilitate the activities of research projects and policy analysis related to economic security and strategic capital by providing thorough and timely communication and operational support within and between research staff and management regarding project status and funding. This includes long-form research reports and occasional articles for the CSIS website and external media outlets. * Synthesize large amounts of information, perform quantitative and qualitative analysis, and report results to diverse audiences. * Contribute to the intellectual vitality of the EST by serving as a recognized expert in the field. Outreach * Serve as an influential voice on strategic capital, promoting the EST's expert analysis with a diverse set of stakeholders, thought leaders, government executives, policymakers, journalists, and the general public. * Represent CSIS as an expert at conferences, workshops, and other public speaking engagements, and donor and prospective donor engagements. * Conceive and lead events, such as working groups, panels, roundtables to advance the program's research and analysis. Institutional Responsibilities * Identify potential grant projects, research potential funders, and assist EST President in developing robust research proposals in line with the EST's priorities and research agenda. * Cultivate and grow an excellent professional network and liaise productively with other organizations. * Contribute to the thought leadership and strategic direction of the program * Work with and mentor research assistants and analysts, to produce research and to facilitate their professional development. KNOWLEDGE, EDUCATION, AND EXPERIENCE: * Master's degree in economics or a related field and 6+ years of experience in research and/or analysis. Doctorate degree preferred. * Strong grasp of geopolitical and market movements that underpin modern economic security strategies. * Experience in executing a research agenda and publishing in national and international media and in academic journals. * Experience working in industry, government, corporate strategy, or comparable sector * Ability to operate under pressure and in a fast-paced environment; * A track record of building and maintaining relationships with contacts related to our policy work, including people in the U.S. and foreign governments; * Strong organizational skills and attention to detail; * Self-starter with proven project management experience and ability to work on projects simultaneously. * Excellent verbal, written, and communication skills, with an ability to effectively present information and respond to questions from stakeholders and governmental entities. * Candidate should possess sound judgment, entrepreneurial attitude, and creative outlook. PHYSICAL REQUIREMENTS AND WORK CONDITIONS: The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The noise level in the work environment is usually moderate. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Equal Opportunity Employer. HOW TO APPLY: Interested applicants should submit: * A 1-2 page cover letter followed by a 1-2 page resume in a single PDF document. Please title the document "[Your name] cover letter and resume". * A writing sample (up to 5 pages; may be an excerpt from a longer piece) on an economic security-related topic. Please title the document "[Your name] writing sample" Applications should be submitted via careers.csis.org. Please do not submit additional materials (references, transcripts) etc. These will be requested if needed during the interview process. To submit an application for this position, click the "Apply" button below, and you will be redirected to our secure recruitment portal. For more information about the CSIS Economic Security and Technology Department, please visit: ******************************************************
    $100k-200k yearly 3d ago
  • Sr. Technology Training & Adoption Analyst

    Benesch Law 4.5company rating

    Chicago, IL jobs

    Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Chicago office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm. The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications. POSITION RESPONSIBILITIES Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans. Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them. Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows. Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness. Conducts training classes for new technology rollouts as well as existing applications. Provides telephone, virtual, or desk-side assistance for software specific questions. Develops and maintains training materials, class offerings and structured learning paths for all technology solutions. Manages and updates the Firm's Learning Management System and related training materials. Partners with the Help Desk to resolve software-related issues, solutions and documentation. Participates in the testing and evaluation of new or upgraded applications prior to deployment. Stays current with emerging trends in technology training and legal software. Organizes, creates and maintains firm-wide templates. Recommends improvements to products, processes, and training methodologies that impove overall user experience. Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service. Performs additional duties and supports special projects as assigned. QUALIFICATIONS The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus. The salary range for this position is $84K to $107K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    $84k-107k yearly 17d ago

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