Guest Services Assistant Department Manager PM
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Assistant Manager - PM!
Job Title: Guest Services Assistant Department Manager-PM
Reports to: Guest Services Manager
At Festival Foods, we know that outstanding guest service starts with helpful associates. As a Guest Services Assistant Department Manager-PM, you'll help create a welcoming atmosphere where every guest feels valued. Whether you're supporting a busy checkout, mentoring your team, or ensuring smooth afternoon and evening operations, your leadership will make an impact. If you thrive in a fast-paced, hospitality-driven environment and love providing exceptional customer service that will "boomerang" guests back, this role is for you!
Job Description
What You'll Do:
As a Guest Services Assistant Department Manager-PM at Festival Foods, your responsibilities will include:
* Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Uphold Company Culture: Reinforce Festival Foods values throughout the store, ensuring an exceptional guest experience by leading the team during afternoon and evening shifts.
* Drive Guest Service Excellence: Set clear performance expectations, guiding associates to deliver outstanding customer service daily.
* Support Team Growth: Assist in the development and supervision of Guest Services associates, including facilitating Bagger training and fostering a productive, customer-focused environment.
* Optimize Operations: Oversee department productivity and labor, aligning staffing levels to meet business needs and achieve target goals.
* Ensure Safety & Compliance: Maintain loss prevention (asset protection) policies and enforce safety programs to create a secure work environment.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Collaborate with the Team: Perform other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Guest Services Assistant Department Manager-PM you should have:
* Relevant Experience: High school education or equivalent experience, with at least 1 year in grocery and 6 months in ag leadership role like Customer Service Representative.
* Strong Decision-Making Skills: A solid understanding of customer service operations, with the ability to make timely and effective decisions.
* Excellent Interpersonal Skills: Ability to communicate effectively with guests and associates while managing a diverse team in a fast-paced environment.
* Organizational Skills: Strong organizational, oral, and written communication skills, with the capacity to lead, educate, and train others.
* Safety Awareness: A thorough understanding of all safety policies, with the ability to apply on-the-job safety training to recognize and address safety hazards.
Physical Demands and Work Environment:
The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Working conditions consist primarily of a temperature-controlled environment. The ability to work outside assisting guests, monitoring associates and conditions for short periods of time is necessary.
Work Schedule:
The Guest Services Assistant Department Manager-PM is a full-time position. Your schedule will include, afternoons, night shifts, weekends, and holidays to meet the needs of our guests.
Front End
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
1613 North Central Avenue
City
Marshfield
State
WI
Postal Code
54449
Auto-ApplyDeli Assistant Department Manager - PM
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Deli Assistant Department Manager - PM!
Job Title: Deli Assistant Department Manager - PM
Reports to: Deli Department Manager
Are you a leader with a passion for food service and deli operations? Whether you've excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity!
At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As a Deli Assistant Department Manager, you'll play an essential role in guiding your team, supporting your department's goals, and ensuring that guests have an exceptional shopping experience.
Job Description
What You'll Do:
As a Deli Assistant Department Manager - PM at Festival Foods, your responsibilities will include:
* Leadership Support: Assist the Deli Department Manager in achieving labor goals and contribute to departmental gross profit objectives, focusing on shrink control and efficient operations.
* Team Development: Lead, coach, and reinforce Festival culture, guest service, and performance expectations. Train and develop associates, ensuring high retention rates and consistent performance.
* Guest Experience: Provide outstanding customer service, resolve guest concerns, and live the boomerang principle by ensuring a memorable and positive experience for all.
* Operational Excellence: Maintain inventory levels, ensure correct pricing, and manage special orders. Take action on sales floor and back-stock conditions, addressing any areas of opportunity.
* Collaboration: Work with the Deli Department Manager on performance reviews, coaching sessions, and store sales. Assist in interviewing and hiring new associates.
* Safety & Compliance: Ensure safety standards are upheld and that all necessary food safety logs and procedures are followed.
* Support & Training: Provide consistent feedback, support, and additional training to associates after their initial 30, 60, and 90 days of hire.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Support the Team: Other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Deli Assistant Department Manager - PM, you should have:
* Leadership Skills: Experience in a supervisory role with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
* Industry Knowledge: Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
* Communication Skills: Excellent communication skills and the ability to effectively deal with both associates and guests.
* Safety Awareness: Knowledge of all safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, ovens, and more.
* Food Safety Certification: ServeSafe certification (Festival will pay for certification if not already certified).
* Experience: At least 6 months of experience in a Counter Lead or Night Lead position.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Stand in place for a long period of time, bend, stoop, and kneel regularly.
* Full range of upper body motion.
* Lifting up to 50 pounds on a frequent basis.
* May be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor.
Work Schedule:
The Deli Assistant Department Manager - PM is a full-time position. This position will work a variety of shifts including nights, weekends, and holidays based on business needs.
Joining our team means more than just a job-it's an opportunity to be part of a dynamic environment where you can grow your career, support your team, and make a positive impact on our guests' lives. Apply today and take the next step in your professional journey!
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
3007 Mall Drive
City
Eau Claire
State
WI
Postal Code
54701
Auto-ApplyDelicatessen Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Assistant Delicatessen Department Manager
Department: Delicatessen
FLSA: Non-Exempt
General Function:
As an Assistant Delicatessen Manager, this position will be responsible for assisting Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
Positions that Report to you: Delicatessen Department Employees
Primary Duties and Responsibilities:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
* Checks orders for the day and sets up a timeline and production schedule.
* Reviews the status and appearance of product for freshness and pulls by stale date.
* Ensures department standards are met.
* Prepares product and determines placement in case.
* Promotes and coordinates catering including working with other departments, delivery and set-up
* Assigns duties to part time crew as needed.
* Reviews day of week for gross potential.
* Reviews future sales weeks and plans for events/production
* Adjusts pricing in store computer system.
* Trains new employees.
* Handles and satisfies customer issues
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Assumes management duties in absence of Department Manager.
* Assists with inventory procedures.
* Orders product and supplies as needed.
* Verifies product received, posts invoices, and maintains record of outdates for credit
* Determines what products to use for sampling.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience and over six months up to one year of similar or related experience.
Supervisory Responsibilities (Direct Reports):
* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements:
* Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing,
pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, intercom system, computer, calculator, C.A.R.S. reordering system, kitchen utensils, wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality:
Has access to confidential information including pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyBakery Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Bakery Assistant Department Manager
Department: Bakery
FLSA: Non-Exempt
General Function
Responsible for assisting the Bakery Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager
Positions that Report to you: Bakers, Cake Designers, Fryers, Clerks, Bakery Wrappers
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Checks orders for the day and sets up a timeline and production schedule.
Reviews the status and appearance of product for freshness and pulls by stale date.
Assigns tasks to bakers upon arrival.
Reviews daily production list with department employees and assigns tasks for completion.
Organizes and helps where additional production is needed for the day.
Creates second production schedule for additional product, reviews with department employees, and assists in production as needed.
Ensures department standards are met.
Reviews the product status and creates closing list for evening crew.
Assigns duties to part time crew as needed.
Reviews day of week for gross potential.
Reviews future sales weeks and plans for events/production.
Ensures display case product is rotated and replenished.
Trains new employees.
Handles and satisfies customer issues.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Assumes management duties in absence of Department Manager Orders product and supplies as needed.
Fills in for absent employees for the production day
Assists in other areas of store as needed.
Performs other job related duties and special projects as required
Knowledge, Skills, Abilities, and Worker Characteristics
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience
High school or equivalent experience and over one year up to three years of similar or related experience.
Supervisory Responsibilities (Direct Reports)
Instructs, assigns, reviews and plans work of others.
Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements
Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions
This position has daily exposure to noise, temperature extremes, dampness, vibrations, equipment movement hazards and dangerous chemicals/solvents. There is weekly exposure to dirt and occasional exposure to electrical shock. This is a fast paced work environment with significant pressure
Equipment Used to Perform Job
Mixers, register, proof box, ovens, sheeter, rounder, pan washer, fryer, label machine, shrink wrap machine, RPM system, computer, and copy cake machine.
Financial Responsibility
Responsible for equipment in the department and customer accounts
Contacts
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality
Has access to confidential information including ads, gross profit percentage, wages, sales, pricing, and employee information.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyMarket Grille Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt
General Function:
As an Assistant Market Grille Department Manager, this position will be responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager
Positions that Report to you: Department Employees
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Checks orders for the day and sets up a timeline and production schedule.
Reviews daily production list with department employees and assigns tasks for completion.
Ensures food display case product is rotated and replenished.
Scans the Market Grille area for items and areas that need to be addressed (eg. Coffee, salad case, cleanliness, kitchen repairs, and safety issues.) and assigns tasks to Market Grille staff.
Ensures the proper amount of staff in the department to handle customer needs.
Monitors schedule, checks on hours and duties for 14 and 15 year olds and monitors department overtime.
Controls inventory through constant monitoring of products.
Ensures supply area is clean and orderly.
Rotates all perishable product with every delivery.
Handles catering contracts.
Follows all food safety guidelines and ensures department employees comply.
Handles and satisfies customer issues.
Suggests ad items for department.
Reviews and orders signage for the department.
Suggests in-store specials and does the intercom message.
Assists in monthly inventory: post invoices, helps with counts, calculates intra and inter store.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Works closely with Restaurant and Service staff.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Assumes management duties in absence of Department Manager.
Writes schedules for the department and is able to calculate clerk production amounts.
Puts items/products together for catering or instructs to complete and calculates portion needed.
Trains employees in department duties.
Orders all products and supplies for the department.
Understands and can perform all aspects of department duties.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Supervisory Responsibilities:
Instructs, assigns, reviews and plans work of others.
Maintains standards, coordinates activities, and allocates personnel.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience with Sanitation (Food Safety) courses encouraged and one year of similar or related experience.
Physical Requirements:
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Working Conditions:
This position is frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Cash register, Slicer, Telexon ordering machine, C.A.R.S. system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information including gross percentage/sales, and employee wages.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyDelicatessen Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Assistant Delicatessen Department Manager
Department: Delicatessen
FLSA: Non-Exempt
General Function:
As an Assistant Delicatessen Manager, this position will be responsible for assisting Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
Positions that Report to you: Delicatessen Department Employees
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Checks orders for the day and sets up a timeline and production schedule.
Reviews the status and appearance of product for freshness and pulls by stale date.
Ensures department standards are met.
Prepares product and determines placement in case.
Promotes and coordinates catering including working with other departments, delivery and set-up
Assigns duties to part time crew as needed.
Reviews day of week for gross potential.
Reviews future sales weeks and plans for events/production
Adjusts pricing in store computer system.
Trains new employees.
Handles and satisfies customer issues
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Assumes management duties in absence of Department Manager.
Assists with inventory procedures.
Orders product and supplies as needed.
Verifies product received, posts invoices, and maintains record of outdates for credit
Determines what products to use for sampling.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience and over six months up to one year of similar or related experience.
Supervisory Responsibilities (Direct Reports):
Instructs, assigns, reviews and plans work of others.
Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements:
Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing,
pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, intercom system, computer, calculator, C.A.R.S. reordering system, kitchen utensils, wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality:
Has access to confidential information including pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyBakery Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any): Must be 18+ * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Bakery Assistant Department Manager
Department: Bakery
FLSA: Non-Exempt
General Function
Responsible for assisting the Bakery Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager
Positions that Report to you: Bakers, Cake Designers, Fryers, Clerks, Bakery Wrappers
Primary Duties and Responsibilities
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
* Checks orders for the day and sets up a timeline and production schedule.
* Reviews the status and appearance of product for freshness and pulls by stale date.
* Assigns tasks to bakers upon arrival.
* Reviews daily production list with department employees and assigns tasks for completion.
* Organizes and helps where additional production is needed for the day.
* Creates second production schedule for additional product, reviews with department employees, and assists in production as needed.
* Ensures department standards are met.
* Reviews the product status and creates closing list for evening crew.
* Assigns duties to part time crew as needed.
* Reviews day of week for gross potential.
* Reviews future sales weeks and plans for events/production.
* Ensures display case product is rotated and replenished.
* Trains new employees.
* Handles and satisfies customer issues.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
* Assumes management duties in absence of Department Manager Orders product and supplies as needed.
* Fills in for absent employees for the production day
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required
Knowledge, Skills, Abilities, and Worker Characteristics
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience
High school or equivalent experience and over one year up to three years of similar or related experience.
Supervisory Responsibilities (Direct Reports)
* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements
* Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions
This position has daily exposure to noise, temperature extremes, dampness, vibrations, equipment movement hazards and dangerous chemicals/solvents. There is weekly exposure to dirt and occasional exposure to electrical shock. This is a fast paced work environment with significant pressure
Equipment Used to Perform Job
Mixers, register, proof box, ovens, sheeter, rounder, pan washer, fryer, label machine, shrink wrap machine, RPM system, computer, and copy cake machine.
Financial Responsibility
Responsible for equipment in the department and customer accounts
Contacts
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality
Has access to confidential information including ads, gross profit percentage, wages, sales, pricing, and employee information.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyMarket Grille Assistant Department Manager
Madison, WI jobs
Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt
General Function:
As an Assistant Market Grille Department Manager, this position will be responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager
Positions that Report to you: Department Employees
Primary Duties and Responsibilities:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Checks orders for the day and sets up a timeline and production schedule.
* Reviews daily production list with department employees and assigns tasks for completion.
* Ensures food display case product is rotated and replenished.
* Scans the Market Grille area for items and areas that need to be addressed (eg. Coffee, salad case, cleanliness, kitchen repairs, and safety issues.) and assigns tasks to Market Grille staff.
* Ensures the proper amount of staff in the department to handle customer needs.
* Monitors schedule, checks on hours and duties for 14 and 15 year olds and monitors department overtime.
* Controls inventory through constant monitoring of products.
* Ensures supply area is clean and orderly.
* Rotates all perishable product with every delivery.
* Handles catering contracts.
* Follows all food safety guidelines and ensures department employees comply.
* Handles and satisfies customer issues.
* Suggests ad items for department.
* Reviews and orders signage for the department.
* Suggests in-store specials and does the intercom message.
* Assists in monthly inventory: post invoices, helps with counts, calculates intra and inter store.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Works closely with Restaurant and Service staff.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Assumes management duties in absence of Department Manager.
* Writes schedules for the department and is able to calculate clerk production amounts.
* Puts items/products together for catering or instructs to complete and calculates portion needed.
* Trains employees in department duties.
* Orders all products and supplies for the department.
* Understands and can perform all aspects of department duties.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Supervisory Responsibilities:
* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, and allocates personnel.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience with Sanitation (Food Safety) courses encouraged and one year of similar or related experience.
Physical Requirements:
* Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Working Conditions:
This position is frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Cash register, Slicer, Telexon ordering machine, C.A.R.S. system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information including gross percentage/sales, and employee wages.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyDelicatessen Assistant Department Manager
Ashwaubenon, WI jobs
Additional Considerations (if any): Night & Weekend Shifts Required * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Assistant Delicatessen Department Manager
Department: Delicatessen
FLSA: Non-Exempt
General Function:
As an Assistant Delicatessen Manager, this position will be responsible for assisting Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
Positions that Report to you: Delicatessen Department Employees
Primary Duties and Responsibilities:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
* Checks orders for the day and sets up a timeline and production schedule.
* Reviews the status and appearance of product for freshness and pulls by stale date.
* Ensures department standards are met.
* Prepares product and determines placement in case.
* Promotes and coordinates catering including working with other departments, delivery and set-up
* Assigns duties to part time crew as needed.
* Reviews day of week for gross potential.
* Reviews future sales weeks and plans for events/production
* Adjusts pricing in store computer system.
* Trains new employees.
* Handles and satisfies customer issues
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Assumes management duties in absence of Department Manager.
* Assists with inventory procedures.
* Orders product and supplies as needed.
* Verifies product received, posts invoices, and maintains record of outdates for credit
* Determines what products to use for sampling.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience and over six months up to one year of similar or related experience.
Supervisory Responsibilities (Direct Reports):
* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements:
* Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing,
pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, intercom system, computer, calculator, C.A.R.S. reordering system, kitchen utensils, wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality:
Has access to confidential information including pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyDelicatessen Assistant Department Manager
Ashwaubenon, WI jobs
Additional Considerations (if any):
Night & Weekend Shifts Required
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Assistant Delicatessen Department Manager
Department: Delicatessen
FLSA: Non-Exempt
General Function:
As an Assistant Delicatessen Manager, this position will be responsible for assisting Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
Positions that Report to you: Delicatessen Department Employees
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Checks orders for the day and sets up a timeline and production schedule.
Reviews the status and appearance of product for freshness and pulls by stale date.
Ensures department standards are met.
Prepares product and determines placement in case.
Promotes and coordinates catering including working with other departments, delivery and set-up
Assigns duties to part time crew as needed.
Reviews day of week for gross potential.
Reviews future sales weeks and plans for events/production
Adjusts pricing in store computer system.
Trains new employees.
Handles and satisfies customer issues
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Assumes management duties in absence of Department Manager.
Assists with inventory procedures.
Orders product and supplies as needed.
Verifies product received, posts invoices, and maintains record of outdates for credit
Determines what products to use for sampling.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Education and Experience:
High school or equivalent experience and over six months up to one year of similar or related experience.
Supervisory Responsibilities (Direct Reports):
Instructs, assigns, reviews and plans work of others.
Maintains standards, coordinates activities, and allocates personnel.
Physical Requirements:
Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing,
pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, intercom system, computer, calculator, C.A.R.S. reordering system, kitchen utensils, wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.
Confidentiality:
Has access to confidential information including pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyDairy Department Manager
Madison, WI jobs
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Dairy Department Manager
Department: Dairy
FLSA: Non-Exempt
General Function
Responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Positions that Report to you: Dairy Department Employees
Primary Duties and Responsibilities
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.
Determines weekly work schedule and establishes a daily work plan for the department.
Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Communicates with employees regarding sales and ideas.
Handles and satisfies customer issues.
Figures retail pricing and ensures correct pricing
Extends invoices, posts invoices, and oversees department bookkeeping procedures.
Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
Conducts inventory of the department.
Plans displays, promotions, and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Ensures pricing is competitive in the market area
Attends meetings and seminars and participates in continuing education.
Fills displays, checks in delivered merchandise, and works in the sales area.
Unloads trucks, places product in appropriate storage area, and replenishes merchandise. Performs departmental duties as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.
Education and Experience
High school or equivalent experience and over one year of related work experience.
Supervisory Responsibilities (Direct Reports)
Instructs, assigns, reviews and plans work of others.
Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
Has the authority to approve employee discipline.
Has the authority to recommend employee transfer, discharge, and salary increases.
Physical Requirements
Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions
This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job
Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, RPM.
Financial Responsibility
Responsible for company assets, including equipment and merchandise.
Contacts
Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.
Confidentiality
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyAssistant Frozen Dairy Department Manager
Hayward, WI jobs
The Assistant Department Manager assists the Frozen & Dairy Department Manager with ensuring the successful operation of the department. Duties include accurate recordkeeping, customer service, employee relations, expense control, inventory, shrink, public relations, stocking, and control freshness by rotating removing out-of-date merchandise. Provides front end support by running a register, bagging or carrying out groceries. Responsible for directing staff when in charge of the department to include: directing workload, counseling, training, performance evaluations, and supervision.
What's In It For Me?
Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.
We're proud to offer a variety of benefits to both our full-time and part-time employees, including:
* 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
* Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
* Paid Time Off (PTO/Vacation)
* Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
* Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
* Paid Military Leave
* Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
* Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
* Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
* Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
* Tools, resources and opportunities for career growth and development
* 401(k) plan options - we also match up to 20% of the first 5% contributed
* Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
* Education benefits including tuition discount and scholarship programs
* Additional Voluntary Benefits - such as vision, accident and critical illness insurances
If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!
Requirements
We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
Pay Range
USD $14.00 - USD $20.00 /Hr.
Company Introduction
Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!
Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.
Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.
We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
The Assistant Department Manager assists the Frozen & Dairy Department Manager with ensuring the successful operation of the department. Duties include accurate recordkeeping, customer service, employee relations, expense control, inventory, shrink, public relations, stocking, and control freshness by rotating removing out-of-date merchandise. Provides front end support by running a register, bagging or carrying out groceries. Responsible for directing staff when in charge of the department to include: directing workload, counseling, training, performance evaluations, and supervision.
What's In It For Me?
Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.
We're proud to offer a variety of benefits to both our full-time and part-time employees, including:
* 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
* Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
* Paid Time Off (PTO/Vacation)
* Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
* Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
* Paid Military Leave
* Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
* Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
* Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
* Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
* Tools, resources and opportunities for career growth and development
* 401(k) plan options - we also match up to 20% of the first 5% contributed
* Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
* Education benefits including tuition discount and scholarship programs
* Additional Voluntary Benefits - such as vision, accident and critical illness insurances
If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!
Center Store Assistant Department Manager PM
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Job Title: Center Store Assistant Manager-PM
Reports to: Center Store Manager
SUMMARY:
The Center Store Assistant Manager-PM provides operational and leadership support across multiple departments-including Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care (HBC)/General Merchandise (GM)-flexibly shifting focus based on daily business needs. The Center Store Assistant plays an important role in maintaining department standards, ensuring accurate inventory levels and pricing, and supporting afternoon and night shift operations. Through collaboration with Center Store leadership, the Center Store Assistant Manager-PM adapts based on priorities, and works alongside associates to train, guide, and ensure exceptional guest experiences.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Lead and Support Center Store departments, adapting based on daily business needs.
* Ensure Leadership Continuity: Step in and lead teams in the absence of Center Store Manager(s), ensuring associates are supported and department standards are maintained.
* Train Associates: Train, coach, and re-train new and current associates as needed to ensure high performance. Reinforce company culture, guest service, and performance expectations to all Center Store associates.
* Meet Department Standards: Ensure all department standards, including inventory levels, pricing, and cleanliness, are met consistently. Observe sales floor and back stock conditions, taking action to address any areas of opportunity.
* Communicate and Collaborate: Work with Store Director, department managers, and associates to exceed guest expectations.
* Verify Timekeeping: Ensure accurate timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
* Provide Helpful Guest Service: Assist with product location, special orders, and address guest questions, concerns or issues.
* Maintain Cleanliness: Contribute to the cleanliness and organization of the department, including work areas, shelving, coolers, receiving, and the sales floor.
* Deliver Feedback: Assist with writing and conducting performance reviews for department associates. Document violations of company policies/procedures and collaborate with management and HR to take corrective action, up to and including termination.
* Cashier Trained: Ready to step in at the register, and/or support store closing procedures.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Support the Team: Other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High School education or equivalent combination of education and experience.
* 2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
* Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
* Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
* Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
* Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
* Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
* The associate must have full range of upper body motion in order to lift stock.
* Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up 50-60 pounds on an occasional basis.
* This role requires working in varying temperatures and humidity levels, moving between temperature-controlled areas, freezers, coolers, and the receiving area, with occasional outdoor tasks to inspect store property.
WORK SCHEDULE
The Center Store Assistant Department Manager-PM is a full-time position. The work schedule includes mornings, afternoons (mid-shift), evenings (with ability to support closing shift), weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
2348 Lineville Rd
City
Suamico
State
WI
Postal Code
54313
Auto-ApplyBakery Assistant Department Manager
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join Our Team as a Festival Foods Bakery Assistant Manager!
Job Title: Bakery Assistant ManagerReports To: Bakery Manager
Are you a skilled baker with a passion for pastry and a knack for delivering exceptional food service? Do you thrive in a fast-paced environment where you can support the Bakery Department Manager in leading and inspiring a team?
If so, we invite you to join our Bakery Department as an Assistant Manager.
Our bakery is the heart of special events and everyday indulgences for our guests, offering fresh, creative, and high-quality baked goods that enhance the special moments in our guests' lives. As a Bakery Assistant Manager, you will play a key role in managing bakery operations, ensuring excellent service, and supporting your team.
Job Description
What You'll Do:As a Festival Foods Bakery Assistant Manager, you will:
* Leadership and Management: Assist the Bakery Department Manager in overseeing bakery operations and leading the team of bakers. Step in to lead the department in the manager's absence.
* Training and Development: Train new bakery associates, focusing on our pastry offerings and food service standards. Conduct performance reviews and provide feedback.
* Operational Excellence: Maintain department standards, manage inventory, ensure accurate pricing, and uphold high cleanliness, quality, quantity, and safety standards in all aspects of bakery operations.
* Guest Service: Deliver outstanding food service by helping guests find products, taking special orders, and addressing any concerns with professionalism and care.
* Team Support: Support your team by setting a positive example, assisting with daily tasks, and fostering a productive work environment.
* Compliance and Safety: Keep accurate food safety logs, adhere to company policies, and address any policy violations promptly.
* Collaboration: Work with the Store Director, Bakery Director, and other department managers, and bakery team associates to exceed guest expectations and ensure smooth operations.
* Administrative Duties: Manage timekeeping accuracy, communicate with HR regarding scheduling issues, and ensure regular attendance in compliance with the work schedule.
* Teamwork: Perform other duties as needed to support the team.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What We're Looking For:To excel as a Festival Foods Bakery Assistant Manager, you should have:
* Education and Experience: High School Education or equivalent combination of education and experience.
* Leadership Skills: Ability to motivate and lead a team of bakers and pastry specialists, with strong oral and written communication skills.
* Technical Proficiency: Knowledge of technology and computer use, with a thorough understanding of the food service industry and retail bakery operations.
* Guest Focus: Ability to deal tactfully and effectively with guests and all personnel.
* Safety Knowledge: Comprehensive understanding of safety requirements and company policies, with the ability to recognize and address safety hazards. Willingness to obtain proper training and knowledge for equipment and procedures.
* Certification: Must have WI Certified Food Manager License (Company will cover certification cost if needed).
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly (50% of time)
* Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
* This position requires the associate have the ability to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
* The position requires the associate to lift up to 60 pounds on an occasional basis (30% of time)
* Proper training and knowledge of power equipment which may include: slicer, mixer, oven, knives and cutters, pallet or power jack, WAV, compactor, baler, and/or other baking equipment
* Working conditions consist of occasional exposure to extreme temperatures (20% of time)
Work Schedule:The Bakery Assistant Manager is a full-time position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
Ready to gain experience helping lead our bakery team and enhance our guests' experiences with your expertise in baking, pastry, and food service? Apply now and take the next step in your career with us!
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
2717 Birch Street
City
Eau Claire
State
WI
Postal Code
54703
Auto-ApplyWine & Spirits Assistant Department Manager
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Job Title: Wine and Spirits Assistant Department Manager
Reports To: Wine and Spirits Department Manager
As a Wine & Spirits Assistant Manager, you'll bring your enthusiasm and expertise to a leadership role where you help the Department Manager guide a team of associates in delivering exceptional guest experiences. Whether you have a background as a bartender, team lead, or retail customer service professional, this role offers the opportunity to grow your skills in a fast-paced, guest-focused environment.
You'll support the Wine & Spirits Department Manager by mentoring team members, sharing product knowledge, and helping guests discover new favorites-from craft beers to fine wines and premium spirits. Your ability to make personalized recommendations and foster a welcoming atmosphere will make you a key part of our success.
Job Description
What You'll Do:
* Mentor & Coach: Reinforce Festival's culture and service standards while guiding associates in daily operations and guest interactions.
* Grow the Team: Assist the Department Manager in hiring, training, and developing associates, including delivering feedback, reviews and coaching for advancement.
* Finalize the Schedule: Finalize and approve weekly work schedules to ensure coverage.
* Support Operations: Monitor inventory levels, pricing accuracy, and department standards to keep everything running smoothly.
* Be the Go-To Expert: Answer questions, provide guidance, and ensure associates are knowledgeable about liquor, wine, spirits, and beer.
* Deliver Guest Service: Help guests find products, take special orders, and resolve concerns with professionalism and care.
* Lead by Example: Work alongside your team, assist with daily tasks, stocking merchandise, and maintain a clean, organized department.
* Collaborate: Partner with vendors, department managers, and team members to exceed guest expectations.
* Other duties as assigned.
* Support the Team: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To excel as the Wine & Spirits Assistant Manager at Festival Foods, you should have:
* High School Education or equivalent combination of education and experience.
* Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
* Understands being in a leadership role and how to motivate a team of individuals.
* Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred.
* Ability to deal tactfully and effectively with customers and all personnel.
* Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager.
* Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
* Thorough understanding of all safety requirements and company safety policies.
* Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
* This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the employee to lift up to 50 pounds on an occasional basis.
* Working conditions consist of occasional exposure to extreme temperatures.
WORK SCHEDULE
The Wine and Spirits Assistant Manager is a full-time position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
2717 Birch Street
City
Eau Claire
State
WI
Postal Code
54703
Auto-ApplyCenter Store Assistant Department Manager PM
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Job Title: Center Store Assistant Manager-PM
Reports to: Center Store Manager
SUMMARY:
The Center Store Assistant Manager-PM provides operational and leadership support across multiple departments-including Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care (HBC)/General Merchandise (GM)-flexibly shifting focus based on daily business needs. The Center Store Assistant plays an important role in maintaining department standards, ensuring accurate inventory levels and pricing, and supporting afternoon and night shift operations. Through collaboration with Center Store leadership, the Center Store Assistant Manager-PM adapts based on priorities, and works alongside associates to train, guide, and ensure exceptional guest experiences.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Lead and Support Center Store departments, adapting based on daily business needs.
* Ensure Leadership Continuity: Step in and lead teams in the absence of Center Store Manager(s), ensuring associates are supported and department standards are maintained.
* Train Associates: Train, coach, and re-train new and current associates as needed to ensure high performance. Reinforce company culture, guest service, and performance expectations to all Center Store associates.
* Meet Department Standards: Ensure all department standards, including inventory levels, pricing, and cleanliness, are met consistently. Observe sales floor and back stock conditions, taking action to address any areas of opportunity.
* Communicate and Collaborate: Work with Store Director, department managers, and associates to exceed guest expectations.
* Verify Timekeeping: Ensure accurate timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
* Provide Helpful Guest Service: Assist with product location, special orders, and address guest questions, concerns or issues.
* Maintain Cleanliness: Contribute to the cleanliness and organization of the department, including work areas, shelving, coolers, receiving, and the sales floor.
* Deliver Feedback: Assist with writing and conducting performance reviews for department associates. Document violations of company policies/procedures and collaborate with management and HR to take corrective action, up to and including termination.
* Cashier Trained: Ready to step in at the register, and/or support store closing procedures.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Support the Team: Other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High School education or equivalent combination of education and experience.
* 2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
* Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
* Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
* Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
* Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
* Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
* The associate must have full range of upper body motion in order to lift stock.
* Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up 50-60 pounds on an occasional basis.
* This role requires working in varying temperatures and humidity levels, moving between temperature-controlled areas, freezers, coolers, and the receiving area, with occasional outdoor tasks to inspect store property.
WORK SCHEDULE
The Center Store Assistant Department Manager-PM is a full-time position. The work schedule includes mornings, afternoons (mid-shift), evenings (with ability to support closing shift), weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
2233 Humes Road
City
Janesville
State
WI
Postal Code
53545
Auto-ApplyGuest Services Assistant Department Manager PM
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Assistant Manager - PM!
Job Title: Guest Services Assistant Department Manager-PM
Reports to: Guest Services Manager
At Festival Foods, we know that outstanding guest service starts with helpful associates. As a Guest Services Assistant Department Manager-PM, you'll help create a welcoming atmosphere where every guest feels valued. Whether you're supporting a busy checkout, mentoring your team, or ensuring smooth afternoon and evening operations, your leadership will make an impact. If you thrive in a fast-paced, hospitality-driven environment and love providing exceptional customer service that will "boomerang" guests back, this role is for you!
Job Description
What You'll Do:
As a Guest Services Assistant Department Manager-PM at Festival Foods, your responsibilities will include:
* Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Uphold Company Culture: Reinforce Festival Foods values throughout the store, ensuring an exceptional guest experience by leading the team during afternoon and evening shifts.
* Drive Guest Service Excellence: Set clear performance expectations, guiding associates to deliver outstanding customer service daily.
* Support Team Growth: Assist in the development and supervision of Guest Services associates, including facilitating Bagger training and fostering a productive, customer-focused environment.
* Optimize Operations: Oversee department productivity and labor, aligning staffing levels to meet business needs and achieve target goals.
* Ensure Safety & Compliance: Maintain loss prevention (asset protection) policies and enforce safety programs to create a secure work environment.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Collaborate with the Team: Perform other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Guest Services Assistant Department Manager-PM you should have:
* Relevant Experience: High school education or equivalent experience, with at least 1 year in grocery and 6 months in ag leadership role like Customer Service Representative.
* Strong Decision-Making Skills: A solid understanding of customer service operations, with the ability to make timely and effective decisions.
* Excellent Interpersonal Skills: Ability to communicate effectively with guests and associates while managing a diverse team in a fast-paced environment.
* Organizational Skills: Strong organizational, oral, and written communication skills, with the capacity to lead, educate, and train others.
* Safety Awareness: A thorough understanding of all safety policies, with the ability to apply on-the-job safety training to recognize and address safety hazards.
Physical Demands and Work Environment:
The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Working conditions consist primarily of a temperature-controlled environment. The ability to work outside assisting guests, monitoring associates and conditions for short periods of time is necessary.
Work Schedule:
The Guest Services Assistant Department Manager-PM is a full-time position. Your schedule will include, afternoons, night shifts, weekends, and holidays to meet the needs of our guests.
Front End
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
W3195 Van Roy Rd
City
Darboy
State
WI
Postal Code
54915
Auto-ApplyGuest Services Assistant Department Manager
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Assistant Department Manager!
Job Title: Guest Services Assistant Department Manager
Reports to: Guest Services Manager
At Festival Foods, we know that outstanding guest service starts with helpful associates. As a Guest Services Assistant Department Manager, you'll help create a welcoming atmosphere where every guest feels valued. Whether you're supporting a busy checkout, mentoring your team, or ensuring smooth daily operations, your leadership will make an impact. If you thrive in a fast-paced, hospitality-driven environment and love providing exceptional customer service that will "boomerang" guests back, this role is for you!
Job Description
What You'll Do:
As a Guest Services Assistant Department Manager at Festival Foods, your responsibilities will include:
* Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Foster Team Success: Assist the Guest Services Manager with department operations, ensuring company policies and procedures are followed, and goals are achieved. Lead the team when the Manager is out.
* Mentor and Develop: Train and develop associates, helping key team members advance within the company. Conduct onboarding and training sessions, such as bagger or cashier training.
* Manage Daily Operations: Oversee guest services activities, ensuring a positive guest experience and a smooth team environment. Delegate tasks and manage team priorities to maximize productivity in a retail grocery store environment.
* Optimize Schedules: Use labor tools to create schedules that balance guest needs and labor budgets. Adjust staffing levels based on guest traffic and item counts throughout the day.
* Quality Standards: Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
* Ensure Compliance: Enforce all company policies, including timekeeping accuracy and guest services protocols. Ensure proper cleanliness, maintenance, and sanitation of the department.
* Uphold Standards: Collaborate with Bookkeeping and Loss Prevention (Asset Protection) and management to maintain accuracy in reporting and follow up on any discrepancies, including disciplinary actions.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Support the Team: Other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Guest Services Assistant Department Manager, you should have:
* Leadership Experience: At least 1 year of previous leadership or supervisor experience in a retail, restaurant, front desk environment, or an equivalent combination of education and experience. A high school education is required.
* Strong Communication Skills: Ability to effectively communicate and problem solve with guests and team members, creating a positive work environment.
* Team-Oriented: A passion for training, educating, and developing team members, fostering a collaborative atmosphere.
* Organizational Skills: Exceptional planning and organizational abilities to manage shifting priorities and demands in a fast-paced environment.
* Safety Awareness: Knowledge of all safety requirements and company safety policies to ensure a secure and compliant workplace.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Stand in one place for long periods of time, bend, stoop, and kneel regularly
* Full range of upper body motion and perform repetitive tasks
* May be exposed to extreme temperatures
* Ability to work varied hours/days including nights, weekends and holidays as needed
Work Schedule:
The Guest Services Assistant Department Manager is a full-time position. Your schedule will include mornings, afternoons, evenings, weekends, and holidays to meet the needs of our guests.
Front End
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
2250 West Mason Street
City
Green Bay
State
WI
Postal Code
54303
Auto-ApplyGuest Services Assistant Department Manager
Assistant department manager job at Festival Foods
Type Full-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Assistant Department Manager!
Job Title: Guest Services Assistant Department Manager
Reports to: Guest Services Manager
At Festival Foods, we know that outstanding guest service starts with helpful associates. As a Guest Services Assistant Department Manager, you'll help create a welcoming atmosphere where every guest feels valued. Whether you're supporting a busy checkout, mentoring your team, or ensuring smooth daily operations, your leadership will make an impact. If you thrive in a fast-paced, hospitality-driven environment and love providing exceptional customer service that will "boomerang" guests back, this role is for you!
Job Description
What You'll Do:
As a Guest Services Assistant Department Manager at Festival Foods, your responsibilities will include:
* Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Foster Team Success: Assist the Guest Services Manager with department operations, ensuring company policies and procedures are followed, and goals are achieved. Lead the team when the Manager is out.
* Mentor and Develop: Train and develop associates, helping key team members advance within the company. Conduct onboarding and training sessions, such as bagger or cashier training.
* Manage Daily Operations: Oversee guest services activities, ensuring a positive guest experience and a smooth team environment. Delegate tasks and manage team priorities to maximize productivity in a retail grocery store environment.
* Optimize Schedules: Use labor tools to create schedules that balance guest needs and labor budgets. Adjust staffing levels based on guest traffic and item counts throughout the day.
* Quality Standards: Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
* Ensure Compliance: Enforce all company policies, including timekeeping accuracy and guest services protocols. Ensure proper cleanliness, maintenance, and sanitation of the department.
* Uphold Standards: Collaborate with Bookkeeping and Loss Prevention (Asset Protection) and management to maintain accuracy in reporting and follow up on any discrepancies, including disciplinary actions.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Support the Team: Other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Guest Services Assistant Department Manager, you should have:
* Leadership Experience: At least 1 year of previous leadership or supervisor experience in a retail, restaurant, front desk environment, or an equivalent combination of education and experience. A high school education is required.
* Strong Communication Skills: Ability to effectively communicate and problem solve with guests and team members, creating a positive work environment.
* Team-Oriented: A passion for training, educating, and developing team members, fostering a collaborative atmosphere.
* Organizational Skills: Exceptional planning and organizational abilities to manage shifting priorities and demands in a fast-paced environment.
* Safety Awareness: Knowledge of all safety requirements and company safety policies to ensure a secure and compliant workplace.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Stand in one place for long periods of time, bend, stoop, and kneel regularly
* Full range of upper body motion and perform repetitive tasks
* May be exposed to extreme temperatures
* Ability to work varied hours/days including nights, weekends and holidays as needed
Work Schedule:
The Guest Services Assistant Department Manager is a full-time position. Your schedule will include mornings, afternoons, evenings, weekends, and holidays to meet the needs of our guests.
Front End
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
1355 Oneida St
City
Menasha
State
WI
Postal Code
54952
Auto-ApplyWine & Spirits Assistant Department Manager
Assistant department manager job at Festival Foods
Type Part-Time We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Job Title: Wine and Spirits Assistant Department Manager
Reports To: Wine and Spirits Department Manager
As a Wine & Spirits Assistant Manager, you'll bring your enthusiasm and expertise to a leadership role where you help the Department Manager guide a team of associates in delivering exceptional guest experiences. Whether you have a background as a bartender, team lead, or retail customer service professional, this role offers the opportunity to grow your skills in a fast-paced, guest-focused environment.
You'll support the Wine & Spirits Department Manager by mentoring team members, sharing product knowledge, and helping guests discover new favorites-from craft beers to fine wines and premium spirits. Your ability to make personalized recommendations and foster a welcoming atmosphere will make you a key part of our success.
Job Description
What You'll Do:
* Mentor & Coach: Reinforce Festival's culture and service standards while guiding associates in daily operations and guest interactions.
* Grow the Team: Assist the Department Manager in hiring, training, and developing associates, including delivering feedback, reviews and coaching for advancement.
* Finalize the Schedule: Finalize and approve weekly work schedules to ensure coverage.
* Support Operations: Monitor inventory levels, pricing accuracy, and department standards to keep everything running smoothly.
* Be the Go-To Expert: Answer questions, provide guidance, and ensure associates are knowledgeable about liquor, wine, spirits, and beer.
* Deliver Guest Service: Help guests find products, take special orders, and resolve concerns with professionalism and care.
* Lead by Example: Work alongside your team, assist with daily tasks, stocking merchandise, and maintain a clean, organized department.
* Collaborate: Partner with vendors, department managers, and team members to exceed guest expectations.
* Other duties as assigned.
* Support the Team: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To excel as the Wine & Spirits Assistant Manager at Festival Foods, you should have:
* High School Education or equivalent combination of education and experience.
* Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
* Understands being in a leadership role and how to motivate a team of individuals.
* Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred.
* Ability to deal tactfully and effectively with customers and all personnel.
* Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager.
* Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
* Thorough understanding of all safety requirements and company safety policies.
* Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
* Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
* This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the employee to lift up to 50 pounds on an occasional basis.
* Working conditions consist of occasional exposure to extreme temperatures.
WORK SCHEDULE
The Wine and Spirits Assistant Manager is a full-time position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address
595 S Taylor Drive
City
Sheboygan
State
WI
Postal Code
53081
Auto-Apply