Senior Manager of Patient Access
Assistant store manager job at FHI 360
1. Education: Bachelor's Degree or management experience above and beyond minimum requirement required. 2. Licenses: None 3. Certifications: Epic Certification in Patient Access within 6 months of hire. 4. Experience: Five years in a related Healthcare Patient Access Field required. Five years of leadership experience preferred; Advanced knowledge of ABNs ; Full understanding of patient access processes, and insurance requirements
REQUIRED SCREENINGS:
* Drug Screen
* Physical Assessment
* Tuberculosis screen
* Background check (Criminal, Civil, Educational, Previous Employment, etc.)
* Driver Record screen (positions requiring on-the-job driving)
ESSENTIAL FUNCTIONS:
GENERAL DUTIES:
* Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
* Communicate necessary information to others as appropriate.
* Maintain confidentiality of all information.
* Performs patient registration function when needed to ensure wait times are kept to a minimum.
* Ensures accuracy on registrations for all areas of Registration; maintains Quality Assurance (QA) statistics and reports.
* Provides continuous training for 1) Registration, 2) ABNs and 3) Insurance coverage changes and communicates changes to existing employees.
* Oversees/Directly supervises the Patient Access Educator in the PB setting. Guiding for uniformity across practices.
* Prepares payroll and completes monthly work schedules as needed to ensure adequate staffing levels.
* Maintains access to and stays up-to-date on changes in insurance portals. Disseminates any changes in information to staff in Hospital and Provider Practices in timely manner.
* Follows-up on patient complaints promptly.
* Implements and promotes excellent customer service.
* Has working knowledge of Electronic Health Records.
* Interviews, hires, evaluates, and counsels Hospital Registration staff members.
* Works closely with fellow managers to ensure all procedures regarding patient accounts are completed in a thorough and timely manner.
* Establishes weekly/monthly reporting metrics to reflect work done to prevent front end denials. Creates continuous improvement structure to provide feedback on denials in this owning area.
* Responsible for Full Time Equivalent (FTE) and Operating budgets.
* Ensures all personnel policies are followed.
* Develops and maintains a Hospital (HB) and Provider Practice (PB) Patient Access Policy and Procedure Manual(s).
* Acts in the capacity of Director of Patient Financial Services in his/her absence.
* Contributes to setting A/R goals for patient registration.
* Conducts monthly staff meetings and in-services for all responsible areas.
* Assumes on-call responsibilities to ensure adequate staff and problem solving.
* Works closely and professionally with Hospital and Provider Practice Departments in an effort to maintain teamwork approach.
* Determines staff qualifications and competence. Develops and maintains accurate initial and annual competency checklists, and initiates completion of initial and annual competency attestation forms.
* Leads, develops, coaches, and effectively manages the team to ensure deliverables and performance metrics are met. Develops team(s) to accomplish results through training, development, performance management and recognition.
* Oversee the Hospital Discounted Care (HDC) screening process to ensure compliance with all applicable state and federal regulations.
* Collaborate closely with various departments to support consistent and compliant implementation of HDC requirements.
* Ensure that all Hospital Outpatient Department (HOD) screenings are performed by hospital registration staff.
* Oversee HDC screenings conducted by clinic registration staff for all self-pay patients in the following clinics:
o Foot and Ankle
o Wound Healing
o Pediatric Rehabilitation
o Infusion
o The Autism Group
* Ensure compliance across all non-hospital-based areas by verifying that patients are offered the same financial assistance opportunities and are provided a screening upon request.
Wage Starts at $33.77 and goes up based on experience
Immunizations required for employment; INCLUDING FLU VACCINE
FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
PPO plan with copay/coinsurance and lower deductible
High Deductible Health Plan with the option for a Health Savings Account.
Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings
A host of other options to include: Pet Insurance, Identity Protection, Travel protection, etc.
Hotel General Manager
Lake Placid, NY jobs
General Manager - Lifestyle Resort Property (Lake Placid, NY)
Full-Time | On-Site
Come work and play in the heart of the Adirondacks! We're seeking an inspiring, hands-on General Manager to lead operations at a modern, design-forward lakeside resort in Lake Placid-one of the region's most exciting new destinations. This is a rare opportunity to shape a high-performing team, drive profitability, and deliver exceptional guest experiences in a setting that blends contemporary style with stunning natural surroundings.
If you're a people-focused leader who thrives in a fast-paced environment and takes pride in creating memorable guest moments, we want to connect with you.
Why This Role Stands Out
Lifestyle meets leadership: Enjoy year-round recreation, culture, and community in one of New York's most scenic resort towns.
Be part of something growing: Join a recently developed, highly regarded property backed by strong ownership that values creativity, innovation, and autonomy.
Full operational influence: Lead all aspects of hotel operations, from front desk to F&B, and influence future growth initiatives.
Empowered management: Play a key role in strategic decision-making, sales direction, community engagement, and brand reputation.
Key Responsibilities
Operations & Leadership
Oversee all departments, ensuring alignment with brand standards, ownership goals, and financial targets.
Drive guest satisfaction, team engagement, and operational excellence through proactive leadership.
Implement innovative practices that enhance efficiency and elevate the guest experience.
Guest Experience
Model a polished, welcoming, service-driven presence throughout the property.
Engage with guests to gather insights and address opportunities for improvement.
Foster a culture where every team member takes ownership of guest satisfaction.
Team Development
Recruit, train, and mentor a high-performing, service-oriented team.
Build succession plans and development paths for department leaders.
Promote a collaborative, positive, and achievement-driven culture.
Sales, Marketing & Community Relations
Partner with the sales team to drive revenue through strategic initiatives, partnerships, and creative promotions.
Serve as the property's community ambassador, engaging with local organizations and tourism partners.
Analyze market trends to position the resort as a top choice for leisure and group business.
Financial Performance
Develop and manage budgets, forecasts, and performance metrics.
Optimize profitability through effective cost control and strong revenue management practices.
Collaborate with ownership to evaluate performance and implement improvement strategies.
Qualifications
Minimum 5 years of General Manager experience, ideally within a resort or full-service property.
Proven success overseeing F&B operations, including restaurant and banquet services.
Proven success overseeing Sales operations with proven results.
Strong communication, leadership, and team-building abilities.
Demonstrated business acumen with the ability to balance guest satisfaction, staff engagement, and financial performance.
Experience with hotel openings or repositioning is a plus.
Must be willing to live in or relocate to Lake Placid, NY.
General Manager - Luxury Residential Building
New York, NY jobs
An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management.
Responsibilities:
Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality.
Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents.
Direct the daily operations of the property, encompassing all residential, amenity, and common areas.
Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies.
Support hiring, onboarding, and continuous staff training.
Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships.
Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns.
Ensure full adherence to building codes, safety regulations, and city/state housing requirements.
Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation.
Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis.
Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations.
Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs.
Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities.
Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters.
Requirements:
12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity.
Experience with NYC affordable housing compliance.
Experience leading high-performing teams and overseeing all aspects of property operations.
Proficiency in Yardi and strong financial and budget management skills.
Excellent resident relations, communication, and vendor management abilities.
Commitment to operational excellence, safety, and superior service standards.
Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits.
The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives.
Please send your resume for immediate consideration to: nlipari@adviceny.com
If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated.
Advice Personnel
*Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
Pricing Strategy and Operations Manager
New York, NY jobs
We are the world's largest professional network, connecting millions of professionals and helping them achieve more in their careers. We are seeking a contractor to join our Monetization Strategy team to help execute commercial model initiatives and manage cross-functional projects that drive business growth. This is a unique opportunity to be embedded in Pricing, working at the intersection of strategy, operations, and execution.
The Monetization Strategy & Operations team is looking for a Pricing Strategy and Operations Manager to help accelerate growth and strengthen go-to-market operations across our LinkedIn Marketing Solutions (LMS) Agency business. Our specific Agency Deal team helps customers & Agency Development Leads win by supporting the pricing and structuring of large strategic partnership deals. This person will own & evolve operational processes and associated reporting that supports the largest agencies that LMS partners with.
If you're excited about pricing strategy, are analytical and detail-oriented, and want to be part of a company that is redefining how professionals learn and succeed, this role is for you.
We embraces diversity, inclusion and belonging as a core tenet of our culture across the company globally. Diversity in all forms helps us closer towards realizing our vision of creating economic opportunity for every member of the global workforce.
Location - New York City, NY or Sunnyvale, CA (Hybrid - Tuesdays/Wednesdays/Thursdays)
Responsibilities:
Structure and price Agency Deals in conjunction with Agency Development Leads
Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
Track monthly deal pacing and quarterly accruals
Calculate earned incentives and facilitate issuance to agencies
Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross-functional partners
Basic Qualifications:
3+years in Sales Operations, Finance, Pricing, or other similar roles?
BA/BS degree
Prior experience with SQL and Tableau
Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Preferred Qualifications:
Experience with commercial model design and execution (pricing, incentives, packages/offers).
Experience structuring, negotiating, and closing deals in advertising space
Demonstrated communication skills, including experience in effectively communicating with senior management
Ability to inspire and influence cross-functional partners toward team objectives
Attention to detail
Suggested Skills
Project Management
Cross-functional Collaboration
Analytical Thinking
Strategic Execution
Communication & Influencing
Compensation:
$58.00 to $68.00/hr. (W2/Non-Exempt)
Req# 16323
General Manager
Utica, NY jobs
Full-time, salaried position with bonus eligibility
$70-80K/year
New Hartford, NY
We've partnered with a rapidly expanding indoor recreational brand offering unique, family-friendly entertainment experiences. Their venues serve as local hubs for active play, memorable events, and community engagement.
Position Overview
The General Manager oversees all aspects of daily operations at a high-traffic indoor recreational facility. This individual is accountable for delivering exceptional guest experiences, maintaining operational excellence, and leading a diverse team of employees. Success in this role requires strong leadership, customer service expertise, community outreach, and business acumen.
Key Responsibilities
Operational Oversight
Ensure the facility operates in a safe, clean, and welcoming manner at all times.
Oversee all operational functions to maximize guest satisfaction and financial performance.
Monitor compliance with safety protocols and facility maintenance standards.
Prepare and review financial documentation, including weekly and monthly performance reports.
Team Leadership
Recruit, train, and manage all staff within the facility.
Implement team development programs to enhance employee performance and retention.
Schedule staff based on business needs and monitor labor efficiency.
Conduct performance reviews, coaching sessions, and, if necessary, disciplinary actions or terminations.
Guest Relations
Resolve guest concerns professionally and in line with brand standards.
Foster a culture of hospitality, responsiveness, and proactive service.
Promote customer loyalty through consistent and positive guest experiences.
Event Management & Sales Support
Oversee bookings and execution of group events, parties, and special functions.
Collaborate with team members to ensure events are successful and revenue goals are met.
Engage with local businesses and community organizations to promote offerings and build brand presence.
Budget & Inventory Management
Maintain control over facility expenses and adhere to budget guidelines.
Manage procurement of supplies, including merchandise, cleaning products, and operational materials.
Track charitable giving and donation requests.
Required Skills and Experience
2 to 4 years in a supervisory or management capacity within a customer-facing business.
Certification in First Aid and CPR required (or must obtain shortly after hire).
Proven ability to lead teams and create a performance-driven culture.
Strong communication and problem-solving skills.
Proficiency in using office productivity tools (e.g., Google Workspace or similar platforms).
Physical stamina and ability to engage in moderate lifting (up to 50 lbs) and extended periods of standing and walking.
Availability to work evenings, weekends, and select holidays.
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
Assistant Store Manager
New York, NY jobs
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will be responsible for supporting store operations, supervising staff, and ensuring excellent customer service. This role requires strong leadership, organizational skills, and a comprehensive understanding of retail management to help drive sales and maintain operational excellence. The Assistant Store Manager will play a key role in inventory control, merchandising, and staff development, contributing to the overall success of the store.
Responsibilities
Assist in managing daily store operations to ensure smooth functioning and high customer satisfaction
Supervise and motivate team members, providing training and development opportunities to enhance performance
Oversee inventory management, including stock replenishment, ordering, and inventory control to minimize shrinkage
Handle customer inquiries and resolve issues promptly with professionalism and courtesy
Support sales management strategies to meet or exceed sales targets through effective merchandising and promotional activities
Manage POS systems, cash handling, cashiering duties, and ensure accurate cash register operations
Assist with recruiting efforts by participating in interviewing and onboarding new employees
Maintain store appearance through merchandising, stocking, and ensuring compliance with safety standards
Support budgeting, purchasing, and pricing decisions aligned with company policies
Implement marketing initiatives to attract new customers and retain existing ones
Ensure compliance with company policies regarding employee orientation, training & development, and store procedures
Perform administrative tasks such as payroll processing, bookkeeping, and record keeping as needed
Qualifications
Proven experience in retail management or assistant manager roles with supervisory responsibilities
Strong leadership skills with the ability to manage teams effectively
Excellent communication skills; bilingual or multilingual abilities are a plus
Proficiency in POS systems, inventory management software, and retail math principles
Demonstrated ability in negotiation, customer service excellence, and conflict resolution
Experience with merchandising, stocking, pricing strategies, and sales management
Skilled in employee orientation, interviewing, recruiting, training & development
Organizational skills with attention to detail in bookkeeping and administrative tasks
Knowledge of grocery or retail store operations is preferred but not required
Ability to handle multiple priorities efficiently with good time management skills
Strong interpersonal skills including phone etiquette and professional demeanor
Join our team as an Assistant Store Manager to lead by example in a fast-paced retail environment. We value dedicated professionals who are committed to excellence in customer service and operational efficiency.
Senior Operations Manager
Indian Trail, NC jobs
Compensation: $150,000 annually + Annual Bonus
Employment Type: Full-Time, Direct Hire
We are partnering with a growing organization in Indian Trail, NC, to recruit a highly motivated and hands-on Senior Operations Manager. This individual will play a critical leadership role in driving strategic growth, overseeing day-to-day operations, and expanding the company's service capabilities. The ideal candidate will work closely with executive leadership to shape and execute operational strategies, manage projects, foster a strong internal culture, and support business development and potential M&A activities.
Key Responsibilities
1. Strategic Planning & Execution
Collaborate with senior leadership to develop operational strategies aligned with long-term growth goals.
Evaluate workforce, equipment, and operational capacity to determine areas for expansion (e.g., storm drainage, pipe crews).
2. Hands-On Operational Leadership
Work directly with field managers and crews to ensure that strategic goals translate into effective daily operations.
Provide immediate solutions to operational challenges such as material delays, vendor issues, or scheduling conflicts.
Build and maintain strong relationships with project teams, suppliers, and customers to ensure timely, high-quality execution.
3. Project Management
Develop a deep understanding of construction processes, scopes of work, and standard operating procedures.
Oversee and resolve critical issues such as supply chain disruptions or technical challenges to keep projects on schedule and on budget.
Evaluate and refine project management tools and workflows to improve efficiency and profitability.
4. Mergers & Acquisitions
Identify potential acquisition targets aligned with strategic growth plans.
Lead operational integration for acquired companies, focusing on employee retention, system alignment, and implementation of unified processes.
Work closely with newly acquired teams to ensure morale, productivity, and cultural alignment.
Qualifications
7+ years of experience in operations management, preferably within construction or a related industry.
Proven ability to lead large teams and scale operational capacity.
Strong project management skills with the ability to resolve complex logistical and operational challenges.
Excellent communication, leadership, and strategic-planning capabilities.
Experience in M&A integration, business development, or revenue-growth initiatives is highly desirable.
Compensation & Benefits
Bonus Structure
Target Bonus: $75,000 per year
Bonus payouts are based on individual performance, company growth, and the achievement of strategic milestones.
Company Vehicle Allowance
vehicle allowance.
Alternatively, the use of a company-owned vehicle
Benefits & Paid Time Off
Benefits Package: Health, life, and dental insurance.
Paid Time Off: 3 weeks of PTO per calendar year.
The company observes standard public holidays, along with any additional holidays outlined in company policy.
Assistant Store Manager (Central Ave., Albany NY)
Albany, NY jobs
Hours:
40
Pay Details:
$29.75 - $44.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations
Leads and coaches advisory team on advice giving strategies and overall product and services acumen
Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives
Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights
Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
Actively participates in community events, promoting the TD Brand while servicing the needs of the community
Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
Education & Experience:
Undergraduate degree or equivalent experience
2+ years experience working with customers and or sales in any capacity or equivalent
Supervisory or leadership experience preferred
Demonstrated ability to provide Legendary Customer Service
Strong verbal and written communication skills
Sales and Operational Management skills
Ability to manage competing priorities
Previous consumer and residential lending experience preferred
Proficient in Microsoft Office
Knowledge of banking products and services preferred
Demonstrated organization, interpersonal, communication and decision-making skills
Shows proficiency with expense management
Notary License (Preferred)
Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Customer Accountabilities:
Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
Shareholder Accountabilities:
Leads and drives operational compliance of all Store operations including teller and platform operations
Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work
Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits
May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management
Develops/leads Store in Operational Excellence plan
Vault Management, including Monthly Vault and drawer audits
Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
Proficiency, understanding, compliance with of the Bank Code of Conduct
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken
Leads, reinforces, and embeds TD's shared commitments
Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.)
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds -Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyResident District Manager
Vestal, NY jobs
Lead dining services at Binghamton University as a Resident District Manager. Oversee residential dining, retail food outlets, catering, and conference services while driving operational excellence and enhancing the student experience.
Key Responsibilities:
Manage multi-unit food service operations and budgets
Deliver financial goals through cost control and labor management
Partner with university stakeholders to ensure service quality and student engagement
Lead initiatives in sustainability, diversity, equity, and inclusion, and local sourcing
Recruit, mentor, and develop high-performing teams
Qualifications:
Bachelor's Degree or equivalent experience
Proven food service leadership in higher education or hospitality
Experience managing complex operations and multi-million-dollar budgets
Knowledge of unionized environments and front and back-of-house operations
Benefits:
Competitive pay, medical, dental, vision coverage, 401(k) with match, paid time off, tuition reimbursement, and career growth opportunities.
Assistant Store Manager (US) - Grand Concourse Branch - Bronx, NY
New York, NY jobs
Hours:
40
Pay Details:
$30.00 - $45.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations
Leads and coaches advisory team on advice giving strategies and overall product and services acumen
Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives
Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights
Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
Actively participates in community events, promoting the TD Brand while servicing the needs of the community
Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
Education & Experience:
Undergraduate degree or equivalent experience
2+ years experience working with customers and or sales in any capacity or equivalent
Supervisory or leadership experience preferred
Demonstrated ability to provide Legendary Customer Service
Strong verbal and written communication skills
Sales and Operational Management skills
Ability to manage competing priorities
Previous consumer and residential lending experience preferred
Proficient in Microsoft Office
Knowledge of banking products and services preferred
Demonstrated organization, interpersonal, communication and decision-making skills
Shows proficiency with expense management
Notary License (Preferred)
Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Customer Accountabilities:
Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
Shareholder Accountabilities:
Leads and drives operational compliance of all Store operations including teller and platform operations
Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work
Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits
May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management
Develops/leads Store in Operational Excellence plan
Vault Management, including Monthly Vault and drawer audits
Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
Proficiency, understanding, compliance with of the Bank Code of Conduct
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken
Leads, reinforces, and embeds TD's shared commitments
Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.)
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds -Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyAssistant Store Manager - Yonkers (Bilingual Spanish Preferred)
Yonkers, NY jobs
Hours:
40
Pay Details:
$32.00 - $47.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations
Leads and coaches advisory team on advice giving strategies and overall product and services acumen
Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives
Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights
Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
Actively participates in community events, promoting the TD Brand while servicing the needs of the community
Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
Education & Experience:
Undergraduate degree or equivalent experience
2+ years experience working with customers and or sales in any capacity or equivalent
Supervisory or leadership experience preferred
Demonstrated ability to provide Legendary Customer Service
Strong verbal and written communication skills
Sales and Operational Management skills
Ability to manage competing priorities
Previous consumer and residential lending experience preferred
Proficient in Microsoft Office
Knowledge of banking products and services preferred
Demonstrated organization, interpersonal, communication and decision-making skills
Shows proficiency with expense management
Notary License (Preferred)
Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Customer Accountabilities:
Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
Shareholder Accountabilities:
Leads and drives operational compliance of all Store operations including teller and platform operations
Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work
Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits
May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management
Develops/leads Store in Operational Excellence plan
Vault Management, including Monthly Vault and drawer audits
Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
Proficiency, understanding, compliance with of the Bank Code of Conduct
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken
Leads, reinforces, and embeds TD's shared commitments
Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.)
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds -Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyAssistant Store Manager - Mount Vernon (Bilingual Spanish Preferred)
Mount Vernon, NY jobs
Hours:
40
Pay Details:
$32.00 - $47.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations
Leads and coaches advisory team on advice giving strategies and overall product and services acumen
Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives
Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights
Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
Actively participates in community events, promoting the TD Brand while servicing the needs of the community
Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
Education & Experience:
Undergraduate degree or equivalent experience
2+ years experience working with customers and or sales in any capacity or equivalent
Supervisory or leadership experience preferred
Demonstrated ability to provide Legendary Customer Service
Strong verbal and written communication skills
Sales and Operational Management skills
Ability to manage competing priorities
Previous consumer and residential lending experience preferred
Proficient in Microsoft Office
Knowledge of banking products and services preferred
Demonstrated organization, interpersonal, communication and decision-making skills
Shows proficiency with expense management
Notary License (Preferred)
Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Customer Accountabilities:
Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
Shareholder Accountabilities:
Leads and drives operational compliance of all Store operations including teller and platform operations
Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work
Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits
May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management
Develops/leads Store in Operational Excellence plan
Vault Management, including Monthly Vault and drawer audits
Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
Proficiency, understanding, compliance with of the Bank Code of Conduct
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken
Leads, reinforces, and embeds TD's shared commitments
Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.)
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds -Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyStore Director
Telluride, CO jobs
Store Director Our client in Telluride, CO, has an immediate opening for a Store Director on a direct-hire basis. Company Profile: Specialty Grocery Retailer Team Atmosphere and Environment Passion for serving customers and the community Store Director Role:
The Store Director is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, managing staff, maintaining inventory, and achieving sales and profitability goals. This role requires strong leadership, strategic planning, and excellent organizational skills.
Oversee daily operations, ensuring the store runs smoothly and efficiently.
Implement and monitor store policies and procedures.
Ensure compliance with health, safety, and sanitation standards.
Manage store opening and closing procedures.
Recruit, train, and supervise store staff, including department managers.
Conduct performance evaluations and provide feedback.
Develop staff schedules to ensure adequate coverage.
Foster a positive and productive work environment.
Ensure high levels of customer satisfaction through excellent service.
Handle customer complaints and issues promptly and professionally.
Implement strategies to improve customer experience and loyalty.
Oversee inventory levels to ensure product availability and minimize waste.
Conduct regular stock checks and manage inventory control systems.
Work with suppliers to negotiate prices and manage deliveries.
Monitor product quality and freshness.
Develop and manage the store budget, aiming to meet sales and profit targets.
Analyze sales data to identify trends and implement sales strategies.
Monitor expenses and implement cost-saving measures.
Prepare and present financial reports to upper management.
Plan and execute effective merchandising strategies to maximize sales.
Implement promotional activities and special events.
Ensure the store layout and displays are attractive and functional.
Monitor competitor activities and adjust strategies accordingly.
Ensure compliance with all local, state, and federal regulations.
Maintain a safe working environment for employees and customers.
Conduct regular safety inspections and training sessions.
Store Director Background Profile:
Bachelor's degree in business administration, Retail Management, or related field preferred.
3-5 years of experience in a retail management role, preferably in a grocery store.
Strong leadership and team management skills.
Excellent customer service and interpersonal skills.
Proficiency in inventory management and point-of-sale (POS) systems.
Financial acumen and experience managing budgets and financial reports.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and decision-making skills.
Excellent communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays.
Features and Benefits:
This is a full-time position offering competitive wages and a comprehensive benefits package. Benefits include health, dental, and vision insurances, generous paid time off, 401 (k) plan with employer matching, company-paid life insurance, supplemental insurance plans, employee assistance program, employee discount, ski/bus pass discount program, and more!
Assistant Store Manager - Morganton
Morganton, NC jobs
Hours:
40
Pay Details:
$29.75 - $44.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations
Leads and coaches advisory team on advice giving strategies and overall product and services acumen
Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives
Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights
Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
Actively participates in community events, promoting the TD Brand while servicing the needs of the community
Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
Education & Experience:
Undergraduate degree or equivalent experience
2+ years experience working with customers and or sales in any capacity or equivalent
Supervisory or leadership experience preferred
Demonstrated ability to provide Legendary Customer Service
Strong verbal and written communication skills
Sales and Operational Management skills
Ability to manage competing priorities
Previous consumer and residential lending experience preferred
Proficient in Microsoft Office
Knowledge of banking products and services preferred
Demonstrated organization, interpersonal, communication and decision-making skills
Shows proficiency with expense management
Notary License (Preferred)
Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Customer Accountabilities:
Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
Shareholder Accountabilities:
Leads and drives operational compliance of all Store operations including teller and platform operations
Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work
Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits
May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management
Develops/leads Store in Operational Excellence plan
Vault Management, including Monthly Vault and drawer audits
Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store
Understands and applies operating policies and procedures
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk transactions/activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
Proficiency, understanding, compliance with of the Bank Code of Conduct
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken
Leads, reinforces, and embeds TD's shared commitments
Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.)
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
OCC Language:
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds -Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyStore Director
Crested Butte, CO jobs
Store Director Our client in Crested Butte, CO, has an immediate opening for a Store Director on a direct-hire basis. Company Profile: Specialty Grocery Retailer Team Atmosphere and Environment Passion for serving customers and the community
Store Director Role:
The Store Director is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, managing staff, maintaining inventory, and achieving sales and profitability goals. This role requires strong leadership, strategic planning, and excellent organizational skills.
Oversee daily operations, ensuring the store runs smoothly and efficiently.
Implement and monitor store policies and procedures.
Ensure compliance with health, safety, and sanitation standards.
Manage store opening and closing procedures.
Recruit, train, and supervise store staff, including department managers.
Conduct performance evaluations and provide feedback.
Develop staff schedules to ensure adequate coverage.
Foster a positive and productive work environment.
Ensure high levels of customer satisfaction through excellent service.
Handle customer complaints and issues promptly and professionally.
Implement strategies to improve customer experience and loyalty.
Oversee inventory levels to ensure product availability and minimize waste.
Conduct regular stock checks and manage inventory control systems.
Work with suppliers to negotiate prices and manage deliveries.
Monitor product quality and freshness.
Develop and manage the store budget, aiming to meet sales and profit targets.
Analyze sales data to identify trends and implement sales strategies.
Monitor expenses and implement cost-saving measures.
Prepare and present financial reports to upper management.
Plan and execute effective merchandising strategies to maximize sales.
Implement promotional activities and special events.
Ensure the store layout and displays are attractive and functional.
Monitor competitor activities and adjust strategies accordingly.
Ensure compliance with all local, state, and federal regulations.
Maintain a safe working environment for employees and customers.
Conduct regular safety inspections and training sessions.
Store Director Background Profile:
Bachelor's degree in business administration, Retail Management, or related field preferred.
3-5 years of experience in a retail management role, preferably in a grocery store.
Strong leadership and team management skills.
Excellent customer service and interpersonal skills.
Proficiency in inventory management and point-of-sale (POS) systems.
Financial acumen and experience managing budgets and financial reports.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and decision-making skills.
Excellent communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays.
Features and Benefits:
This is a full-time position offering competitive wages and a comprehensive benefits package. Benefits include health, dental, and vision insurances, generous paid time off, 401 (k) plan with employer matching, company-paid life insurance, supplemental insurance plans, employee assistance program, employee discount, ski/bus pass discount program, and more!
Assistant Store Manager
Warrensburg, NY jobs
The purpose of the Co/Asst Store Manager, is to assist the store manager in planning, organizing, coordinating, and monitoring all aspects of store operations to ensure continued growth and profitability. Job Description Availability : Open
Shift : Morning, Day, Evening (Varies Per Store Needs)
Job Type : Full-Time
+ Maintain the basic store operations: Quality - Insure only the finest, freshest product possible. Housekeeping - Provide a clean and safe environment for customers and associates. Stock levels and Variety - Insure product is available with a wide selection of products Clear Correct Pricing - All products must have one clearly marked price that corresponds correctly with the price displayed at check-out Customer Service - Assure total customer satisfaction through courteous, prompt and effective customer service
+ Practice basics of profit control (merchandising follow through, cost control and shrink control)
+ Review all production and/ or merchandising planning weekly for each perishable department to insure accuracy and profitability
+ Act as a manager on duty when needed including; opening and closing procedures, enforcing proper operating procedures, creating a positive work environment, and creating a positive shopping experience for the customer
+ Travel Required: No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : store management, food safety
+ Special Skills: POS, receiving, Kronos, pallet jack certification
+ Other: : Business Insight and Problem Solving, Communication Skills, Delegation, Flexibility, Human Relation Skills, Leadership, Management Control, Planning and Organization, Initiative
Years Of Experience
+ 2-5 : 3 - 5 years experience in supermarket industry, of progressively more responsibility with successful participation in a management training program.
Qualifications
Associate Degree - General Studies, Attendance, High School Diploma - General Studies, Initiative, Productivity, Quality, Safety, Values
Shift
1st Shift (United States of America)
Company
GU Markets, LLC.
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
_Salary Range_
$45,040-$57,420
Company: GU Markets, LLC.
Job Area: Grocery
Job Family: Retail
Job Type: Regular
Job Code: JC1164
ReqID: R-264394
Assistant Store Manager
Saranac Lake, NY jobs
The purpose of the Co/Asst Store Manager, is to assist the store manager in planning, organizing, coordinating, and monitoring all aspects of store operations to ensure continued growth and profitability. Job Description Availability : Open
Shift : Morning, Day, Evening (Varies Per Store Needs)
Job Type : Full-Time
+ Maintain the basic store operations: Quality - Insure only the finest, freshest product possible. Housekeeping - Provide a clean and safe environment for customers and associates. Stock levels and Variety - Insure product is available with a wide selection of products Clear Correct Pricing - All products must have one clearly marked price that corresponds correctly with the price displayed at check-out Customer Service - Assure total customer satisfaction through courteous, prompt and effective customer service
+ Practice basics of profit control (merchandising follow through, cost control and shrink control)
+ Review all production and/ or merchandising planning weekly for each perishable department to insure accuracy and profitability
+ Act as a manager on duty when needed including; opening and closing procedures, enforcing proper operating procedures, creating a positive work environment, and creating a positive shopping experience for the customer
+ Travel Required: No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : store management, food safety
+ Special Skills: POS, receiving, Kronos, pallet jack certification
+ Other: : Business Insight and Problem Solving, Communication Skills, Delegation, Flexibility, Human Relation Skills, Leadership, Management Control, Planning and Organization, Initiative
Years Of Experience
+ 2-5 : 3 - 5 years experience in supermarket industry, of progressively more responsibility with successful participation in a management training program.
Qualifications
Associate Degree - General Studies, Attendance, High School Diploma - General Studies, Initiative, Productivity, Quality, Safety, Values
Shift
1st Shift (United States of America)
Company
GU Markets, LLC.
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
_Salary Range_
$45,040-$57,420
Company: GU Markets, LLC.
Job Area: Grocery
Job Family: Retail
Job Type: Regular
Job Code: JC1164
ReqID: R-264394
Assistant Store Manager
Peru, NY jobs
The purpose of the Co/Asst Store Manager, is to assist the store manager in planning, organizing, coordinating, and monitoring all aspects of store operations to ensure continued growth and profitability. Job Description Availability : Open
Shift : Morning, Day, Evening (Varies Per Store Needs)
Job Type : Full-Time
+ Maintain the basic store operations: Quality - Insure only the finest, freshest product possible. Housekeeping - Provide a clean and safe environment for customers and associates. Stock levels and Variety - Insure product is available with a wide selection of products Clear Correct Pricing - All products must have one clearly marked price that corresponds correctly with the price displayed at check-out Customer Service - Assure total customer satisfaction through courteous, prompt and effective customer service
+ Practice basics of profit control (merchandising follow through, cost control and shrink control)
+ Review all production and/ or merchandising planning weekly for each perishable department to insure accuracy and profitability
+ Act as a manager on duty when needed including; opening and closing procedures, enforcing proper operating procedures, creating a positive work environment, and creating a positive shopping experience for the customer
+ Travel Required: No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : store management, food safety
+ Special Skills: POS, receiving, Kronos, pallet jack certification
+ Other: : Business Insight and Problem Solving, Communication Skills, Delegation, Flexibility, Human Relation Skills, Leadership, Management Control, Planning and Organization, Initiative
Years Of Experience
+ 2-5 : 3 - 5 years experience in supermarket industry, of progressively more responsibility with successful participation in a management training program.
Qualifications
Associate Degree - General Studies, Attendance, High School Diploma - General Studies, Initiative, Productivity, Quality, Safety, Values
Shift
1st Shift (United States of America)
Company
GU Markets, LLC.
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
_Salary Range_
$45,040-$57,420
Company: GU Markets, LLC.
Job Area: Grocery
Job Family: Retail
Job Type: Regular
Job Code: JC1164
ReqID: R-264394
Assistant Store / Property Manager
Denver, CO jobs
About the role
Take on a supporting role in a dynamic business environment where you'll contribute to the success of business operations, customer service, sales, and property upkeep. As a Part-Time Property Manager, you will assist the full-time Property Manager in overseeing daily operations and gain valuable experience in a growing company.
Support operational success by handling day-to-day business tasks alongside the Property Manager, helping to meet occupancy and revenue goals through effective sales strategies.
Collaborate in decision-making while ensuring clear communication and assisting in the effective management of business goals.
Maintain a customer-first approach, supporting sales efforts and assisting in achieving business targets, balancing service and results.
Assist with customer interactions, proactively resolving issues, and using conflict resolution skills to support a positive experience.
Perform routine cleaning and light maintenance and promptly report any issues to ensure the facility remains safe, secure, functional, and appealing.
Support facility management tasks by working with business partners to control expenses, increase revenue, and ensure efficient operations.
What you'll gain
This part-time position is an opportunity to learn how successful businesses operate from the ground up:
Hands-on experience in business operations, including sales, customer service, facility management, and performance metrics.
Opportunities to develop leadership and decision-making skills for future growth within the company.
Gain sales and business acumen by focusing on occupancy, expenses, and profitability.
What we're looking for
Proactive individuals motivated to support goals in a fast-paced setting and collaborate with others.
Supportive leadership qualities to help create a positive and productive workplace.
Strong interpersonal skills for building relationships, resolving issues, and working effectively with customers and team members.
Excellent organizational skills, with an ability to assist in prioritizing tasks and managing time.
Customer-focused, with the ability to balance great service with business needs.
Proficient with technology for tracking performance, managing operations, and customer communication.
Proactive problem-solvers who are adaptable and ready to assist in process improvement.
Benefits and growth
401(k) retirement plan with company match
Paid time off
Monthly performance bonuses
Employee discount
Career advancement opportunities in business management and operations
Physical requirements
Sit or stand for up to eight (8) hours per day.
Ability to traverse the entire facility for inspections, audits, and tours.
Ability to bend, twist, kneel, and lift to perform light maintenance tasks.
Frequently lift or move items up to 25 lbs.; occasionally lift or move items up to 50 lbs.
Drive and park moving box trucks up to 26 ft.
Ability to lift, move, and attach trailers (such as U-Haul) to vehicles, which may require lifting up to 50 lbs.
Please take note that the nature of the position does not allow for remote opportunities.
Assistant Store / Property Manager
Hickory, NC jobs
About the role
Take on a supporting role in a dynamic business environment where you'll contribute to the success of business operations, customer service, sales, and property upkeep. As a Part-Time Property Manager, you will assist the full-time Property Manager in overseeing daily operations and gain valuable experience in a growing company.
Support operational success by handling day-to-day business tasks alongside the Property Manager, helping to meet occupancy and revenue goals through effective sales strategies.
Collaborate in decision-making while ensuring clear communication and assisting in the effective management of business goals.
Maintain a customer-first approach, supporting sales efforts and assisting in achieving business targets, balancing service and results.
Assist with customer interactions, proactively resolving issues, and using conflict resolution skills to support a positive experience.
Perform routine cleaning and light maintenance and promptly report any issues to ensure the facility remains safe, secure, functional, and appealing.
Support facility management tasks by working with business partners to control expenses, increase revenue, and ensure efficient operations.
What you'll gain
This part-time position is an opportunity to learn how successful businesses operate from the ground up:
Hands-on experience in business operations, including sales, customer service, facility management, and performance metrics.
Opportunities to develop leadership and decision-making skills for future growth within the company.
Gain sales and business acumen by focusing on occupancy, expenses, and profitability.
What we're looking for
Proactive individuals motivated to support goals in a fast-paced setting and collaborate with others.
Supportive leadership qualities to help create a positive and productive workplace.
Strong interpersonal skills for building relationships, resolving issues, and working effectively with customers and team members.
Excellent organizational skills, with an ability to assist in prioritizing tasks and managing time.
Customer-focused, with the ability to balance great service with business needs.
Proficient with technology for tracking performance, managing operations, and customer communication.
Proactive problem-solvers who are adaptable and ready to assist in process improvement.
Benefits and growth
401(k) retirement plan with company match
Paid time off
Monthly performance bonuses
Employee discount
Career advancement opportunities in business management and operations
Physical requirements
Sit or stand for up to eight (8) hours per day.
Ability to traverse the entire facility for inspections, audits, and tours.
Ability to bend, twist, kneel, and lift to perform light maintenance tasks.
Frequently lift or move items up to 25 lbs.; occasionally lift or move items up to 50 lbs.
Drive and park moving box trucks up to 26 ft.
Ability to lift, move, and attach trailers (such as U-Haul) to vehicles, which may require lifting up to 50 lbs.
Please take note that the nature of the position does not allow for remote opportunities.