FiberLight jobs - 48 jobs

This position is in Network Planning Division under the general direction of the Network Planning Manager. Under limited direction of the Network Planning Manager, GIS Analyst provides technical expertise for modeling, analysis, web publishing, and geo-processing to support a comprehensive Geographic Information System for FiberLight. Work involves data conversions, cartography (map production), cartographic design, data loading & conversion, monitoring database for consistency and QA/QC, solution deployment, web services configuration and support, design, and implementation. The GIS Analyst must demonstrate a strong commitment to exceptional customer service while providing high quality deliverables on time. The GIS Analyst is responsible for geospatial data management, analysis, and visualization, including dashboards, web maps, and web app configuration, data transformations and performs other related duties and special projects as assigned. This position represents a unique and exciting opportunity to help be transformative in business practices and models by leveraging their knowledge and creative use of the tools. Given this there is a need for the position to be proactive in driving change and use within the GIS toolkits/environment. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Network Planning Manager Position does not currently exercise supervision of direct reports Inter-personal skills required to work with co-workers, executive leadership team and other stakeholders Ability to work remote; preferred DFW/TX region EXAMPLES OF DUTIES Ability to: Produce cartographically appealing mapping products Read and interpret plans, plats, and data from engineers Maintain metadata for GIS feature classes and applications Configure web maps/applications and dashboards in AGO/Portal environment Effectively operate in an enterprise GIS environment Manage multiple projects, assignments, and duties Utilize open-source technology when appropriate Conducts data gathering, analysis, and creates products that help business units decipher data significance for intelligent decision-making using a variety of tools and software packages Pro-actively work autonomously and with other departments Preferred - Write code in Python utilizing various libraries Preferred - Write queries using SQL Preferred - Write expressions using ArcGIS Arcade Preferred - Create/Modify existing ESRI apps; i.e. FieldMaps, Collector, Survey 123, StoryMaps Preferred - Knowledge or background in Telecom and 3-GIS ADDITIONAL DETAILS Knowledge of/Skills: Cartographic procedures and practices ArcGIS Ecosystem: including Desktop, extensions, AGO/Portal, ArcMap Editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform Spatial analysis, statistical, analytical, and research techniques Change Management Processes Server Architecture for ArcGIS servers Preferred - Automation using graphical programming like ArcGIS ModelBuilder, FME Workbench, Itential Preferred - Scripting, query, and expression languages QUALIFICATIONS Experience: One (1) to three (3) years of experience as a GIS Technician, GIS Analyst or similar position preferred Documented experience using ArcGIS products, SQL, Python, and Microsoft Office Degrees in Geography, GIS, Computer Science, STEM, or related fields may be substituted for one (1) year of experience Education: Bachelor's Degree from an accredited college or university Preference given for degrees in Geography, GIS, Data Analytics, Computer Science, STEM, or related fields Equivalent combination of education and experience may be considered. License or Certification: Geographic Information System Professional (GISP) Certification preferred Must possess a valid Class C driver's license Must pass pre-employment drug screening and background check

Department Sales Employment Type Full Time Location United States Workplace type Fully remote Reporting To Christopher Atha Diversity, Inclusion, and Equal Opportunity About Intermedia Intelligent Communications To explore other opportunities check out our careers page: *******************************************

Department G&A Employment Type Full Time Location United States Workplace type Fully remote Diversity, Inclusion, and Equal Opportunity About Intermedia Intelligent Communications To explore other opportunities check out our careers page: *******************************************

The Network Investigations Analyst is responsible for identifying, analyzing, and resolving network issues to ensure the stability and reliability of the company's network infrastructure. This role involves detailed investigation of network incidents to determine the root cause and provide a comprehensive Reason for Outage (RFO) report. The engineer will work closely with various teams to implement corrective actions and prevent future occurrences. Essential Job Functions Lead and facilitate Root Cause Analysis (RCA) sessions for network incidents and outages, ensuring adherence to established RCA methodology and frameworks. Conduct thorough investigation of network events, synthesizing technical data from multiple monitoring systems, logs, and diagnostic tools. Document comprehensive RCA findings with clear problem statements, contributing factors, and impact assessments. Develop detailed recommendations and action plans addressing immediate remediation needs and long-term preventive measures. Review, validate, and process Requests for Outage (RFOs) in accordance with change management procedures. Monitor network performance metrics and identify degradation trends before they impact service delivery. Create and maintain comprehensive documentation of network incidents, analyses, and resolutions. Serve as liaison between Network Operations Center (NOC) and other IT teams, facilitating cross-functional problem resolution. Prepare and deliver incident reports, trend analysis, and improvement recommendations to management. Collaborate with vendors and service providers on escalated issues and service improvement initiatives. Proactively monitors network health using Network Management System (NMS) tools to identify and address performance bottlenecks and capacity issues Requirements Bachelor's degree in computer science, Information Technology, Telecommunications, or related field, or equivalent combination of education and experience. 3-5 years of experience in network operations, analysis, or engineering roles. Demonstrated experience conducting root cause analysis and developing corrective action plans. Proven track record working within ITIL or similar IT service management frameworks. Experience with network monitoring tools, ticketing systems, and documentation platforms. Other Skills/Abilities Strong understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, spanning tree, etc.). Proficiency with network diagnostic tools (Wireshark, ping, traceroute, SNMP). Experience with network monitoring and management platforms (SolarWinds, Nagios, PRTG, or similar). Hands-on experience with ticketing and workflow systems (ServiceNow, Remedy, Jira, or similar). Excellent analytical and critical thinking abilities with a systematic approach to complex problem-solving. Strong written and verbal communication skills for technical documentation and reporting. Collaborative mindset with demonstrated ability to work across functional teams. Relevant certifications, such as CCNA or ITIL Foundation, are a plus.

FiberLight, LLC is seeking a Corporate Counsel with a minimum of two (2) years of legal practice experience to join its Legal Department. The Corporate Counsel will provide comprehensive legal support across corporate transactions, commercial contracts, compliance matters, and litigation support, with a preference for third-party property insurance claims experience. This role will work under the supervision of the Deputy General Counsel. Responsibilities: * Provide day-to-day legal support to internal business units, striking a balance between legal risk and business objectives. * Draft, review, and negotiate a wide range of commercial agreements, including: * Master Service Agreements (MSAs) * Fiber and telecommunications infrastructure agreements (IRUs, conduit/fiber sales, colocation, access agreements) * Vendor, professional services, SaaS, and software license agreements * Assist with corporate initiatives, including financings, mergers and acquisitions, and asset sales, through document review and due diligence support. * Support regulatory and compliance matters applicable to the business. * Collaborate with cross-functional teams, including sales, finance, operations, construction, and IT. * Contribute to contract management workflows to ensure efficiency and timely execution. * Provide legal research, analysis, and recommendations on issues as they arise. * Assist with third-party property insurance claims for network damage, including drafting correspondence, settlement agreements, and providing litigation support. Requirements * Juris Doctor (JD) degree from an accredited law school. * Admission to practice law and in good standing in at least one U.S. jurisdiction (Texas preferred). * Minimum of two (2) years of relevant legal experience (law firm or in-house). * Strong drafting, negotiation, and analytical skills. * Ability to manage multiple matters and deadlines in a fast-paced environment. * Effective communication and interpersonal skills to partner with colleagues across all levels of the organization. * Prior experience with commercial transactions, corporate law, or technology/telecommunications agreements preferred. Additional Information: * This position reports directly to the Deputy General Counsel. * The role provides significant training and mentorship, with opportunities to expand into more complex transactional and regulatory matters. * Competitive compensation and benefits package offered.

is open to candidates in the Greater Amarillo and Lubbock metroplex The Fiber Maintenance Technician will serve as the single point of contact for all OSP Maintenance activities across Texas. This includes responding to and managing all outages and coordinating resources to ensure FiberLight's assets are restored safely, efficiently and effectively. Essential Job Functions Manage and maintain fiber network to achieve company and customer satisfaction Lead all outage / maintenance activities within assigned Work Zone On-Call rotation requirements Track all maintenance activities and associated costs within the assigned Work Zone Provide back-office support by utilizing 3GIS / FMS to pinpoint outages based on ISP, NOC, or Customer-provided OTDR readings Requirements 5 years of Telecom OSP Construction. Fiber Splicing: testing & isolation. Proficient w/PCs, Microsoft Office Applications (Word, Excel, Project, etc) Current valid driver's license. Travel throughout Texas Other Skills/Abilities Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning Strong negotiations skills as we continue to streamline our OSP vendor list Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network Physical Requirements Must be able to sit, stand, walk, kneel and reach Must be able to speak, write, read, and understand English Must have visual acuity Must be able to lift 0-25 pounds

Department Marketing Employment Type Full Time Location United States Workplace type Fully remote Diversity, Inclusion, and Equal Opportunity About Intermedia Intelligent Communications To explore other opportunities check out our careers page: *******************************************

Job DescriptionDescription: FiberLight is a leading regional provider of innovative networking solutions. We are committed to delivering high-performance, reliable, diverse, and scalable network infrastructure to our clients. We are seeking a highly skilled and experienced Optical Transport Engineer with expertise in DWDM and Ethernet networks, along with a solid understanding of outside plant fiber infrastructure and power and space requirements in the telecommunications sector, to join our dynamic team. In this role, the Optical Transport Engineer will review network designs, develop optimization or migration strategies, and oversee the efficient deployment of services across the network. You will also create detailed budgets to support these initiatives and monitor cost savings following migrations. Strong communication, time management, and project management abilities are critical for success in this position. Responsibilities: · Design, implement, and maintain fiber optic transmission systems, including Dense Wavelength Division Multiplexing (DWDM) and Reconfigurable Optical Add-Drop Multiplexer (ROADM) technologies. · Develop and optimize network architectures and configurations to ensure high availability, scalability, and performance. · Conduct detailed engineering analysis and design for optical transport equipment from manufacturers such as Ciena, Fujitsu, and Smart Optics. · Perform network performance monitoring, troubleshooting, and optimization to maintain service reliability. · Collaborate with cross-functional teams to integrate emerging technologies and solutions into the existing network infrastructure. · Provide technical leadership and mentorship to junior engineers, fostering a culture of continuous improvement. · Develop and maintain comprehensive documentation for network designs, configurations, and operational procedures. · Stay abreast of industry trends and advancements in fiber optic transmission and optical networking technologies. Requirements: Basic Qualifications: · Bachelor's degree in electrical engineering, Computer Science, or a related field; Master's degree preferred, or equivalent professional experience. · Minimum of 12 years of experience in network engineering, with a focus on fiber optic transmission, DWDM, and ROADM technologies. · Extensive hands-on experience with Ciena and Fujitsu optical equipment, including configuration, troubleshooting, and performance optimization. · Strong knowledge of optical networking principles, including signal propagation, attenuation, dispersion, and amplification. · Proficiency in network design tools and methodologies. · Excellent problem-solving skills with the ability to perform effectively under pressure. · Strong communication and interpersonal skills. · Ability to work independently as well as collaboratively within a team environment. Preferred Qualifications: · Certifications in optical networking or related fields (e.g., Ciena Certified Optical Network Professional, Fujitsu Optical Networking Certification). · Experience with network automation and scripting languages (e.g., Python, Perl). · Familiarity with network management systems and protocols (e.g., SNMP, NETCONF).

The Inside Account Executive will be responsible for high-prospecting activity leading to direct B2B sales of transport, Internet, and dark fiber services. This position will largely focus on selling into on-net and lit buildings while identifying buildings that need to be included in the FiberLight network. The Inside Sales Executive is responsible for monthly quota attainment through revenue generation by selling FiberLight branded products. This role also includes Business Development, funnel management, account development, customer relations, and negotiation of terms and pricing. Essential Job Functions Hunting for new logos within lit, on-net, and near-net multi-tenant buildings Prospecting into entirely new footprint expansions Create proposals, pricing development, and negotiating Administrative responsibilities related to CRM, reporting, and sales projections Requirements Very strong interpersonal, organizational, and communication skills Business acumen. Can-do, positive attitude Willingness to learn and remain coachable Ability to follow a prospecting/sales process Ability to create strong inter-departmental relationships Professional image and demeanor Successful, direct outside telecom sales experience in B2B markets is a plus Proficient with PCs, Microsoft Office applications, Outlook, and mapping software such as Google Earth Other Skills/Abilities Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Achievement-oriented -- enjoys taking on challenges, even if they might fail Detail-oriented -- would rather focus on the details of work than the bigger picture Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to speak, write, read and understand English Must have visual acuity Must be able to lift 0-25 pounds

is open to candidates in the Dallas/Ft.Worth metroplex The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned projects related to OSP and ISP including all permitting, construction, red lining and preliminary As-Built CAD drawing approval and municipality relations. The FSM will requisition labor and materials to meet timely execution of deadlines and manage general contractors, production reporting and milestone pay sheets, inspectors and material vendors. Assisting with cost estimates, engineering of lateral construction and design of network planning are key elements of other required duties. Essential Job Functions Management of permitting, contractors, material vendors, inspectors and all construction Oversees the scheduling and training of field service representatives Handles service contracts and directs support services Cost & control estimating, preliminary engineering, production tracking / reporting, OSP Insight, etc Trouble Management, emergency restoration and disaster recovery of network assets Interface with state and local permitting agencies, DOTs and other activities as required Requirements BS Engineering related field or Construction Management or related experience Strong interpersonal, organizational and communication skills Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), DeLorme and other mapping software and engineering Current valid driver's license Ability to read and produce field drawings and updates to OSP Insight Other Skills/Abilities Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning Ability to prepare, splice and test FOC via use of power meters / light source, OTDR and reporting requirements and fusion splice equipment Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider Knowledge of grounding principles in an underground utility network Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network Knowledge and ability to operate a FOC monitoring system Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to speak, write, read, and understand English Must have visual acuity Must be able to lift 0-25 pounds

We are seeking a skilled, passionate, and customer-focused IT Help Desk Support Specialist to join our IT team here at FiberLight. As an IT Help Desk Support Specialist, you will be the first point of contact for our employees seeking technical assistance and support. Your primary responsibility will be to provide timely and effective solutions to end-user issues and requests, ranging from hardware and software problems to basic network connectivity and account access. The ideal candidate should have excellent communication skills, strong technical aptitude, and a passion for delivering exceptional customer service. Essential Job Functions * First-line Support: Act as the initial point of contact for employees seeking technical assistance through various channels, including phone, email, or in-person. Provide prompt and courteous responses to resolve their issues or escalate to higher-level support when necessary. * Troubleshooting: Diagnose and resolve hardware, software, and network issues reported by end-users. Walk users through the problem-solving process and document troubleshooting steps and resolutions. * Account Management: Assist with account creation, password resets, and access permissions for various applications and systems. * Hardware and Software Setup: Assist with the installation, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install and troubleshoot software applications as needed. * Ticket Management: Record and track all support incidents and service requests in the help desk ticketing system. Prioritize and manage workload to meet service level agreements. * Knowledge Base: Contribute to the development and maintenance of the IT knowledge base, providing self-help guides and resources for end-users. * User Training: Provide basic training to employees on commonly used software applications and technology best practices. * IT Inventory Management: Maintain accurate records of IT assets and equipment, including tracking inventory, issuing hardware, and performing periodic audits. * Escalation and Collaboration: Escalate complex or unresolved issues to appropriate IT teams and collaborate with other IT specialists to resolve problems efficiently. * IT Security: Assist in enforcing IT security policies, such as malware prevention, data protection, and access controls, to ensure a secure computing environment. Requirements * High school diploma or equivalent; an associate or bachelor's degree in computer science or related field is a plus. * Proven experience (1-2 years) in a help desk or technical support role, preferably in a business environment. * Strong technical knowledge of Microsoft Windows and Office products, including Windows 10 and 11, Microsoft Office 365 suite, Visio, and MS Project. * Basic understanding of networking concepts, including TCP/IP, DNS, and DHCP. * Familiarity with computer hardware, peripherals, and mobile devices (laptops, printers, smartphones). * Excellent problem-solving and troubleshooting skills, with the ability to adapt to various end-user needs. * Exceptional customer service and communication skills, with the ability to explain technical concepts in a clear and concise manner. * Prior experience with help desk ticketing systems and remote support tools is advantageous. * Ability to work independently and collaboratively within a team environment. Additional Skills/Abilities In addition to the specific qualifications and responsibilities mentioned in the job description, the role may require base-level knowledge in various technology areas typically expected in an IT role. Some of these general technology requirements include: * Operating Systems: Proficiency in operating systems such as Windows, Linux, or mac OS, including system administration, file management, and basic command-line operations. * Networking Concepts: Understanding of networking fundamentals, including IP addressing, subnetting, DNS, DHCP, routing, and network protocols (TCP/IP, HTTP, HTTPS, etc.). * Hardware Fundamentals: Understanding of computer hardware components, including CPUs, RAM, storage devices, and peripherals. * Troubleshooting Skills: Ability to diagnose and resolve technical issues, both hardware and software-related, and provide effective solutions. * Documentation and Communication: Strong documentation skills and the ability to communicate technical concepts clearly to both technical and non-technical stakeholders. * IT Security: Awareness of information security best practices, including data encryption and access controls, and vulnerability assessment.

Fiberlight is looking for a strong Portfolio Manager to join our team. In this role, the selected candidate would be responsible for managing the company's project and program management processes, standards, and methodologies. This role will ensure the successful planning and delivery of complex programs across the organization, aligning projects with business goals, creating integrated schedules, optimizing resources, and driving risk mitigation strategies. This role will also be responsible for developing and managing complex large-scale projects, analyzing proposed projects, developing detailed project plans and schedules, and identify and assembling project teams; perform (either directly or through project managers) scheduling, tracking, reporting, risk analysis, cost management, control of projects, and manage relationships with customer and/or external vendors. This role will require continuous evaluation of each project to ensure that they are meeting company standards, adhering to budgets, and meeting deadlines. Essential Job Functions Oversee the portfolio of projects, ensuring alignment with strategic business goals and prioritization of initiatives. Establish high impact program reviews Develop integrated schedules, resource plans, dependencies, and risk mitigation strategies Oversee and monitor project progress, risks, and performance metrics, providing regular updates to senior leadership Ensure effective resource allocation, balancing the demands of multiple projects and optimizing team capacity Work closely with Sales, Marketing, Finance, Operations, and other key stakeholders across the organization in developing cross functional plans and delivery schedules Manage and track programs budgets Serve as a primary point of contact for project stakeholders, ensuring clear communication, alignment, and engagement Collaborate with senior leadership and cross-functional teams to understand business needs and translate them into actionable project plans Facilitate decision-making processes, ensuring that project priorities align with business objectives Conduct meetings to support and coordinate with senior level managers and other PMs for accurately documenting the project's creation, development, and execution Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding company standards Ensure quality control on all projects Planning to include setting deadlines, prioritizing tasks, assigning team members to various deliverables, and allocating resources effectively Drafting new and improving existing project management policies and processes Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines Prepare reports and read outs for upper management regarding the status of each project Manage very complex projects, with activities that are distinct for each project, span company-wide/nation-wide, and require a high level of analysis to create project plans Requirements Minimum 8 Years of Program Management Leadership Experience 10 plus years of Project Management Experience Proven track record in building and strengthening a Program Management function Experience in technical workflows and agile methodologies and processes Advanced Project Management Tool Knowledge and adjacent platforms (Smartsheet, Microsoft Suite, etc.) Program management experience in ecommerce industry Experience in continuous improvement strategies and processes Team management and coaching / mentoring experience Experience working in a team environment Project management and analytical thinking a must Solid organizational skills including attention to detail and multitasking skills Excellent written and verbal communication skills Candidate MUST be Adaptable - Projects, Workload and Schedules change throughout the quarter/year, requiring the candidate to be adaptable to a dynamic environment that shifts and moves quickly Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to drive a motor vehicle Must be able to speak, write, read and understand English Must have visual acuity Must be able to lift 0-25 pounds

As a Senior Network Engineer, you will be responsible for designing, implementing, and maintaining FiberLight's complex network infrastructure. You will work closely with other engineering teams to ensure the growth, resiliency, and health of the network to provide state of the art, reliable services. Your expertise in routing protocols, network architecture, and large-scale Layer 2 and Layer 3 networking will be crucial in driving our network initiatives forward. Essential Job Functions Design, implement, and manage large-scale network infrastructures per company deployment standards. Configure and troubleshoot BGP, OSPF, and IS-IS routing protocols. Able to implement large-scale Layer 3 and MPLS networks. Ability to understand fiber optic-based service delivery and backbone connectivity. Perform network maintenance and system upgrades, including service patches, hot fixes, and security configurations. Conduct network modeling and analysis to construct a reliable, high-performance integrated network. Provide technical leadership and mentorship to junior network engineers. Conduct network performance analysis and optimization. Ensure network security and compliance with industry standards. Document network designs, configurations, and procedures. Requirements 10+ years of experience with large-scale networks. Extensive experience with BGP, OSPF, and IS-IS routing protocols. Extensive experience with large-scale Layer 2, Layer 3, and MPLS networks. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Bachelor's degree in computer science, Information Technology, or a related field. Extensive experience with Juniper, Cisco, and other major manufacturers' network equipment. Relevant certifications (e.g., JNCIS or JNCIP) are a plus. Experience with network security practices and technologies.

We are seeking an experienced Product Manager to drive sales Go-to-Market (GTM) initiatives and ensure the successful execution of strategies that support the growth and profitability of our telecom products and services. This dynamic role requires a strategic thinker with a strong focus on commercial and financial performance, pricing management, churn reduction strategies, and cross-functional collaboration. Knowledge of Ethernet, IP, Wavelengths and Fiber Networks. FiberLight's Product Team will be instrumental in aligning product strategy with sales goals, optimizing deal management processes, and coordinating with marketing to maximize sales opportunities. This role demands financial reporting, pricing strategies, and market analysis expertise to ensure competitive positioning while fostering customer satisfaction and long-term retention. Key Responsibilities Sales Go-to-Market (GTM) Initiatives: Develop and execute sales GTM strategies in collaboration with sales leadership and channel partners. Enable the sales team with tools, resources, and training to effectively position and sell telecom solutions effectively. Commercial and Financial Reporting: Monitor product performance, revenue metrics, and profitability, providing regular financial reports to leadership. Analyze pricing models and recommend adjustments to maintain competitiveness and profitability. Deal Management & Pricing: Design and manage pricing structures, including custom deal configurations, ensuring alignment with revenue goals. Support sales teams in structuring competitive and profitable deals, balancing customer needs with business objectives. Churn Management Strategy: Develop and implement strategies to minimize customer churn, including proactive customer retention programs. Analyze customer behavior and feedback to identify risk factors and design targeted interventions. Cross-Functional Collaboration: Partner with marketing teams to design and execute campaigns that drive sales opportunities and enhance product visibility. Collaborate with operations, finance, and customer support teams to ensure seamless product delivery and customer satisfaction. Qualifications Bachelor's degree in Business, Marketing, or a related field; MBA preferred. 5+ years of experience in product management, preferably within the telecom industry. Strong knowledge of telecom sales processes, pricing strategies, and financial analysis. Proven ability to lead cross-functional initiatives and deliver measurable business results. Excellent analytical, communication, and decision-making skills. Experience with Salesforce CRM This is a high-impact role that requires a proactive leader with a passion for driving growth, solving challenges, and delivering value to both the business and its customers. We encourage you to apply if you thrive in a fast-paced, collaborative environment. Other Skills/Abilities Dependable -- more reliable than spontaneous. People-oriented -- enjoys interacting with people and working on group projects. Achievement-oriented -- enjoys taking on challenges, even if they might fail. Detail-oriented -- would rather focus on the details of work than the bigger picture. Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach. Must be able to speak, write, read and understand English. Must have visual acuity. Must be able to lift 0-25 pounds. Must be able to travel

Job DescriptionDescription: The Inside Sales Business Development Representative (BDR) will be responsible for high-prospecting activity leading to direct B2B sales of transport, Internet, and dark fiber services by our sales team. This position will primarily focus on establishing meetings with “New-to-FiberLight” customers in on-net and lit buildings, while identifying buildings that need to be included in the FiberLight network. The BDR is responsible for generating meetings for Inside Account Executives to sell FiberLight-branded products. This role's focus is meeting creation and lead conversion with additional compensation from closed sales. This is an entry-level sales role. Essential Job Functions Hunting for new logos within lit, on-net, and near-net multi-tenant buildings Prospecting into entirely new footprint expansions Partnering with Inside Sales Executives to run a Discovery meeting Administrative responsibilities related to CRM, reporting, and projections This is considered the primary candidate role for future Inside Account Executive hirin Requirements: Very strong interpersonal, organizational, and communication skills Business acumen Can-do, positive attitude Willingness to learn and remain coachable Ability to follow a prospecting/sales process Ability to create strong inter-departmental relationships Professional image and demeanor Successful, previous sales, B2B sales, BDR/SDR, or Lead Generation is a plus Proficient with PCs, Microsoft Office applications, Outlook, and mapping software such as Google Earth Other Skills/Abilities Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Achievement-oriented -- enjoys taking on challenges, even if they might fail Detail-oriented -- would rather focus on the details of work than the bigger picture Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to speak, write, read and understand English Must have visual acuity Must be able to lift 0-25 pounds

Resumes and portfolios are not required but recommended This position is in Network Planning Division under the general direction of the Network Planning Manager. Under limited direction of the Network Planning Manager, GIS Engineer/Developer provides technical expertise for modeling, analysis, web publishing, and geo-processing to support a comprehensive Geographic Information System for FiberLight. Work involves creating a self-service model using portal, webapps, operational dashboards, and various other ESRI tools. This position will require the ability to create workflows, design, UAT, implement, and document the process ready for the team. The GIS Engineer/Developer must demonstrate a strong commitment to exceptional customer service while providing high quality deliverables on time. The GIS Engineer/Developer is responsible for geospatial data management, analysis, and visualization, including dashboards, web maps, and web app configuration, data transformations and performs other related duties and special projects as assigned. This position represents a unique and exciting opportunity to help be transformative in business practices and models by leveraging their knowledge and creative use of the tools. Given this there is a need for the position to be proactive in driving change and use within the GIS toolkits/environment. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Network Planning Manager Position does not currently exercise supervision of direct reports Inter-personal skills required to work with co-workers, executive leadership team and other stakeholders Ability to work remote; strong preference of residence in D/FW region EXAMPLES OF DUTIES Ability to: Develop GIS applications using ArcGIS, QGIS, or other GIS software Create/Modify existing ESRI apps; i.e. FieldMaps, Collector, Survey 123, StoryMaps Create Operational Dashboards and Webapps using Experience Builder Integrate and analyze geospatial data from various sources Create custom geoprocessing tools and scripts to automate workflows Conduct GIS analysis and create visualizations to communicate findings Produce cartographically appealing mapping products Maintain metadata for GIS feature classes and applications Configure web maps/applications and dashboards in AGO/Portal environment Effectively operate in an enterprise GIS environment Manage multiple projects, assignments, and duties Utilize open-source technology when appropriate Develop and maintain GIS databases and web services Collaborate with cross-functional teams to develop GIS solutions that meet client needs Write code in Python utilizing various libraries Preferred - Write queries using SQL Preferred - Write expressions using ArcGIS Arcade Preferred - Knowledge or background in Telecom and 3-GIS ADDITIONAL DETAILS Knowledge of/Skills: Proficient in Python, JavaScript, or other programming languages Experience developing GIS web applications using HTML/CSS, JavaScript, and ArcGIS API for JavaScript Automation using graphical programming like ArcGIS ModelBuilder, FME Workbench, Itential Experience with ArcPy and automation tool Familiarity with GIS databases and web services, such as ArcSDE and ArcGIS Server Experience with spatial analysis, data modeling, and data visualization ArcGIS Ecosystem: including Desktop, extensions, AGO/Portal, ArcMap Editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform Spatial analysis, statistical, analytical, and research techniques Change Management Processes Server Architecture for ArcGIS servers Strong problem-solving and analytical skills Excellent written and verbal communication skills Preferred: GIS/ESRI Administrator QUALIFICATIONS Experience: One (1) to three (3) years of experience as a GIS Developer, Engineer or similar position preferred Documented experience using ArcGIS products, SQL, Python, and Microsoft Office Degrees in GIS, Computer Science, STEM, or related fields may be substituted for one (1) year of experience Education: Bachelor's Degree from an accredited college or university Preference given for degrees in GIS, Data Analytics, Computer Science, STEM, or related fields Equivalent combination of education and experience may be considered. License or Certification: Geographic Information System Professional (GISP) Certification preferred Must possess a valid Class C driver's license Must pass pre-employment drug screening and background check Note: Additional skills/competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills/competencies associated with the requisition. FiberLight LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. FiberLight LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Network Investigations Analyst is responsible for identifying, analyzing, and resolving network issues to ensure the stability and reliability of the company's network infrastructure. This role involves detailed investigation of network incidents to determine the root cause and provide a comprehensive Reason for Outage (RFO) report. The engineer will work closely with various teams to implement corrective actions and prevent future occurrences. Essential Job Functions * Lead and facilitate Root Cause Analysis (RCA) sessions for network incidents and outages, ensuring adherence to established RCA methodology and frameworks. * Conduct thorough investigation of network events, synthesizing technical data from multiple monitoring systems, logs, and diagnostic tools. * Document comprehensive RCA findings with clear problem statements, contributing factors, and impact assessments. * Develop detailed recommendations and action plans addressing immediate remediation needs and long-term preventive measures. * Review, validate, and process Requests for Outage (RFOs) in accordance with change management procedures. * Monitor network performance metrics and identify degradation trends before they impact service delivery. * Create and maintain comprehensive documentation of network incidents, analyses, and resolutions. * Serve as liaison between Network Operations Center (NOC) and other IT teams, facilitating cross-functional problem resolution. * Prepare and deliver incident reports, trend analysis, and improvement recommendations to management. * Collaborate with vendors and service providers on escalated issues and service improvement initiatives. * Proactively monitors network health using Network Management System (NMS) tools to identify and address performance bottlenecks and capacity issues Requirements * * Bachelor's degree in computer science, Information Technology, Telecommunications, or related field, or equivalent combination of education and experience. * 3-5 years of experience in network operations, analysis, or engineering roles. * Demonstrated experience conducting root cause analysis and developing corrective action plans. * Proven track record working within ITIL or similar IT service management frameworks. * Experience with network monitoring tools, ticketing systems, and documentation platforms. Other Skills/Abilities * Strong understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, spanning tree, etc.). * Proficiency with network diagnostic tools (Wireshark, ping, traceroute, SNMP). * Experience with network monitoring and management platforms (SolarWinds, Nagios, PRTG, or similar). * Hands-on experience with ticketing and workflow systems (ServiceNow, Remedy, Jira, or similar). * Excellent analytical and critical thinking abilities with a systematic approach to complex problem-solving. * Strong written and verbal communication skills for technical documentation and reporting. * Collaborative mindset with demonstrated ability to work across functional teams. * Relevant certifications, such as CCNA or ITIL Foundation, are a plus.

Contract Project Manager will oversee all aspects of said project including -all permitting, construction, red lining and preliminary As-Built drawing approval. Maintain project records and timely execution of deadlines and manage general contractors, production reporting and milestones. Essential Job Functions · Management of contractors, material vendors, inspectors and all engineering, permitting, construction and splicing activities. · Interact with customers for site surveys and delivery of services. · Cost & control estimating, preliminary engineering, production tracking / reporting, Site Tracker, 3GIS, etc. · Trouble Management, emergency restoration and disaster recovery of network assets · Interface with state and local permitting agencies, DOTs and other activities as required. Requirements · BS Engineering related field or Construction Management or related experience · Strong interpersonal, organizational and communication skills · Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), Site Tracker, Google Earth, 3GIS and other mapping software · Current valid driver's license Other Skills/Abilities · Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning · Ability to coordinate splicing and testing of FOC' Familiar with use of power meters / light source, OTDR and reporting requirements and fusion splice equipment · Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider · Knowledge of grounding principles in an underground utility network · Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network · Knowledge and ability to operate a FOC monitoring system Physical Requirements · Must be able to sit, stand, walk, stoop, kneel and reach · Must be able to drive a motor vehicle · Must be able to speak, write, read and understand English · Must have visual acuity · Must be able to lift 0-25 pound

FiberLight, LLC is seeking a Corporate Counsel with a minimum of two (2) years of legal practice experience to join its Legal Department. The Corporate Counsel will provide comprehensive legal support across corporate transactions, commercial contracts, compliance matters, and litigation support, with a preference for third-party property insurance claims experience. This role will work under the supervision of the Deputy General Counsel. Responsibilities: Provide day-to-day legal support to internal business units, striking a balance between legal risk and business objectives. Draft, review, and negotiate a wide range of commercial agreements, including: Master Service Agreements (MSAs) Fiber and telecommunications infrastructure agreements (IRUs, conduit/fiber sales, colocation, access agreements) Vendor, professional services, SaaS, and software license agreements Assist with corporate initiatives, including financings, mergers and acquisitions, and asset sales, through document review and due diligence support. Support regulatory and compliance matters applicable to the business. Collaborate with cross-functional teams, including sales, finance, operations, construction, and IT. Contribute to contract management workflows to ensure efficiency and timely execution. Provide legal research, analysis, and recommendations on issues as they arise. Assist with third-party property insurance claims for network damage, including drafting correspondence, settlement agreements, and providing litigation support. Requirements Juris Doctor (JD) degree from an accredited law school. Admission to practice law and in good standing in at least one U.S. jurisdiction (Texas preferred). Minimum of two (2) years of relevant legal experience (law firm or in-house). Strong drafting, negotiation, and analytical skills. Ability to manage multiple matters and deadlines in a fast-paced environment. Effective communication and interpersonal skills to partner with colleagues across all levels of the organization. Prior experience with commercial transactions, corporate law, or technology/telecommunications agreements preferred. Additional Information: This position reports directly to the Deputy General Counsel. The role provides significant training and mentorship, with opportunities to expand into more complex transactional and regulatory matters. Competitive compensation and benefits package offered.