Fidelity Bancorporation jobs - 32 jobs

The Human Resources Specialist will be responsible for all hiring activities, from creating to interviewing candidates and closing hires. The Human Resources Specialist responsibilities include connecting with potential candidates online and offline, screening applications and supporting hiring managers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 75% Assist with the recruitment, interview, selection and on boarding process including: job posting; social media and job board advertising; applicant tracking, including receiving, processing, and tracking resumes; scheduling interviews as directed by hiring managers; and coordinating preemployment testing (e.g., background checks and drug screening). 5% Assist with the management of the Affirmative Action Reporting process, including collection and verification of data. 10% Assist with the development and progression of employee performance standards and expectations. Coordinate and track the annual performance review and performance goal setting process. 5% Assists with the maintenance and custody of confidential employee records. 5% Provides backup support for other HR-related activities as assigned. BASIC QUALIFICATIONS: Bachelor's degree with 3 years of human resources experience including at least 1 year of recruiting experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone. Demonstrated computer skills; high proficiency level working in Microsoft Office software, especially Word and Excel. Outstanding interpersonal skills with the ability to effectively lead and work with individuals and groups at all organizational levels; ability to work independently and as part of a team. Firm understanding of various techniques used to properly manage a diverse workforce; ability to resolve conflict with an objective approach. Good understanding of procedures and policies used for recruitment, termination, promotion, and retention. Strong analytical ability with active listening skills; ability to effectively use research methods, thoroughly analyze work situations, and draw valid conclusions from data. Ability to work accurately with close attention to detail; take initiative and prioritize tasks; good time management, organizational, problem-prevention, and problem-solving skills; maintain confidentiality of extremely sensitive information; study and apply new information. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Assist Loan Officers in identifying and managing non-performance loans. This associate will also manage bankruptcy customers, foreclosure and repossession processes, non-accrual loans, and OREO properties. The decisions made by this associate have a direct impact on the bank and the customers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 25% On a daily basis, will assist Loan Officers in identifying and managing non-performing loans. This associate is responsible for guiding branch associates in the decision-making process surrounding these bad loans and assisting with the proper course of action. 10% On a daily basis, manage the bankruptcy customers. Ensure bankruptcy customers are going through the proper Fidelity procedures. 15% On a daily basis, manage the foreclosure and repossession process for all Fidelity Bank customers. Ensure all policies and procedures are being properly followed. 25% Manage non-accruals and OREO properties. 25% This position will require frequent contact with attorneys regarding the bankruptcies and foreclosures for the bank. BASIC QUALIFICATIONS: Bachelor's degree with 5 years of experience in Bank Special Assets department or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Prior attendance in business and finance courses preferred. Commercial and consumer loan underwriting training. Strong PC skills using MS Office Suite. Excellent customer service skills. Proven decision-making skills in a fast-paced environment. Ability to communicate effectively with attorneys. Presents him/herself with confidence. Possess excellent rapport building skills. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

The Loan Operations Supervisor position is responsible for overseeing one or more business units within Loan Operations which may include Loan Document Preparation and Processing, Loan Document Review and Imaging, and Loan Booking and Maintenance. This role ensures operational efficiency, regulatory compliance, and a high standard of customer service while leading and developing team members. PRINCIPAL ACCOUNTABILITIES: Time: Description: 40% Manage daily activities of Loan Operations team members. Ensure adequate staffing and oversee performance appraisals, disciplinary actions, and career development plans. Provide coaching and mentoring, identifying strengths and areas for improvement, and implement strategies to enhance team performance. 20% Deliver a best-in-class customer experience while adhering to internal policies and regulatory guidelines. Resolve inquiries and issues from customers, branches, and internal team members in a professional and timely manner. 20% Navigate multiple systems to research and assess needs, providing appropriate solutions. Manage relationships with external vendors related to systems and operational processes. 20% Perform daily operational tasks as needed, including document preparation, booking, loan package review, GL balancing, settlements, maintenance, monitoring, and reporting relevant to the teams managed. BASIC QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience. Minimum of 4 years in Loan Operations, customer service, and leadership roles. ADDITIONAL QUALIFICATIONS: Requires exceptional verbal, interpersonal and written communication skills. Excellent computer skills including knowledge of Microsoft Office products. Ability to work on and manage projects. PREFERRED QUALIFICATIONS: Supervisory experience preferred. Fiserv Precision Core. LaserPro Document Preparation System. Abrigo Loan Origination System. Fiserv's Source Capture. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Relationship Banker I is responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. The incumbent is also responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is responsible for helping customers achieve their financial goals through the sales and servicing of bank products and services. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals. PRINCIPAL ACCOUNTABILITIES: Time: Description: 40% Responsible for handling customer transactions and helping with account related inquiries. Responsible for accurately maintaining and balancing cash drawers and vault as well as reconciling any discrepancies. 15% Responsible for identifying the needs of new and existing customers and offering appropriate products and services. 10% Responsible for assisting with internal controls and daily report follow-up as well as handling night depository deposits and other operational duties as assigned. 10% Responsible for consistently demonstrating the Bank's Right by You quality standards by providing a superior level of customer service. 10% Mitigate losses through work accuracy and adherence with Bank policies and procedures, internal controls and regulatory guidelines more fully described within the Bank Operations and Procedures Manual. 10% Responsible for achieving individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. 5% Other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED with one year of cash handling and customer service experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Strong relationship skills. Basic math and computer skills. High level of accountability, efficiency, and accuracy. Exceptional time management, communication, and customer service skills. Must maintain a friendly, courteous, and professional demeanor. Must complete teller training classes. Ability to pass a background check. PREFERRED QUALIFICATIONS: Strong sales skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Supports the Bank's mission to be the best bank in the markets we serve through effective sales and service leadership, targeted business development efforts, and community involvement. The Business Development Officer is responsible for developing and managing business banking relationships in accordance with Fidelity Bank's core values and business principles in an assigned area. The incumbent assists with accomplishing the area's business objectives including business development strategies, sales efforts, and market expansion. The focus is on loan production and deposit growth. Level Determination - The Bank segments its' markets into 4 market categories (Expansion, Growth, Core and Established) and certain positions within the Bank have levels within that role to differentiate goals by market type and level of responsibility within the Bank. PRINCIPAL ACCOUNTABILITIES: Time: Description: 34% BUSINESS DEVELOPMENT AND QUALITY CUSTOMER SERVICE: Achieves annual deposit, loan and referral sales results by developing new client relationships through networking with existing customers, leveraging COIs and making prospecting calls. Interview potential loan customers and process loan requests. Create a Personal Business Development Plan for designated area. Include prospect list on predetermined profitable business and retail relationships. Partner closely with the Branch Manager to ensure consistent and quality relationship building and quality commercial and consumer referrals between BDO and Branch Manager. Develop partnership with Branch Manager and associates in order to cultivate a positive referral process. Represent the Bank within the community by developing and promoting additional business. Serve as an officer with at least one community organization. Meet production and performance goals. 33% CREDIT QUALITY/LOAN YIELD/PORTFOLIO MANAGEMENT: Thoroughly analyzes credit risks, including the purpose of the credit, source of repayment, collateral, financial history, terms, and conditions. Analyze loan applications, financial statements, and base credit decisions on Bank Loan Policy. Ensure ongoing credit quality by monitoring loans, managing past dues and watchlist loans. Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. Ensures profitability by maintaining average loan yield objectives. Manages a portfolio of commercial loans. Prepares credit packages for review and approval by credit partners. Perform loan-servicing duties to ensure conformity with loan terms and conditions. Assists with timely collection of loan delinquencies. Manage and enhance the growth of a quality loan portfolio with a focus on business lending. 33% OPERATIONAL RISK/COMPLIANCE: Ensures adherence with Bank policies and procedures and regulatory guidelines. Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. BASIC QUALIFICATIONS: Bachelor's degree with 6 years of experience in commercial lending, credit, and business development or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Possess in-depth knowledge of commercial lending, including the ability to evaluate cash flow and collateral. Advanced financial analysis, strong credit underwriting, and analytical skills. Ability to handle confidential and proprietary information. Excellent communication skills, oral and written. Thorough understanding of loan laws and regulations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Reviews all loan types for document package completion, accuracy of documentation, perfection of security interest and accuracy of loan setup on the Bank's Core. Ensures that bank is in secure lien position. PRINCIPAL ACCOUNTABILITIES: Time: Description: 75% Review all documents for loans and renewals to ensure that the bank's security interest is perfected and that bank policies are adhered to. Ensure that all documents are imaged or noted as missing. 15% Document all exceptions found during loan reviews. Review all documents submitted to clear exceptions and update the exception system as appropriate. 5% Answer branch questions related to exceptions and help to educate branch personnel on how to clear and avoid exceptions. 5% Other duties as assigned (examples: UCC monitoring, Appraisal Violation Report, etc.) BASIC QUALIFICATIONS: High school diploma or GED with 3 years of experience with loan documentation review and loan systems or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Excellent oral and written communication skills. Ability to work independently. Detail oriented, self-motivated, and excellent organization and prioritization skills. PREFERRED QUALIFICATIONS: Working knowledge with Word, Excel, and Access The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

The Credit Analyst will support the field associates in completing credit memorandums for new and existing bank relationships. Key responsibilities include inputting and analyzing financial statement data and interpreting the repayment capacity of borrowers. The position will report to the Chief Credit Officer of the bank and work closely with Senior Credit Officers to minimize risk and help grow revenue for the bank. The Credit Analyst will be crucial in completing timely annual reviews of the bank's largest loan customers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 10% Insure loan packages are complete according to bank policy. 25% Input and analyze financial statements and credit bureaus using proprietary bank software (primary tax returns). 20% Determine business and global cash flow of commercial borrowers. 15% Perform analysis on diverse types of collateral. 5% Assist lenders in determining the most appropriate loan structure. 5% Partner with bankers in completing credit memorandums for various sized businesses and requests. 10% Collaborate with bankers and Senior Credit officers to complete annual reviews on large borrowers. 5% Assist Chief Credit Officer with regulatory compliance. 5% Other duties as assigned. BASIC QUALIFICATIONS: Bachelor's degree and 2 years of experience in commercial or consumer lending or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Experienced in reading balance sheets, income statements, credit reports, personal financial statements. Strong understanding of business entity legal structures, risk rating, and financial statement ratio analysis. Ability to locate and use relevant industry analysis. PREFERRED QUALIFICATIONS: Excellent computer skills including experience with proprietary bank software and Microsoft Office. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

The Branch Services Manager position is responsible for the daily operations and leadership of the branch and Relationship Bankers. This position is responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is also responsible for handling loan requests and assisting with the loan closing process. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals. PRINCIPAL ACCOUNTABILITIES: Time: Description: 35% Ensures the achievement of branch sales goals through helping customers meet their financial objectives and sales coaching. Provides leadership and direction to the Relationship Bankers, which includes hiring, managing resources and staff, developing, and attaining sales goals, delivering customer service, and performance management. 30% Oversees the daily operations of the branch ensuring compliance with Bank policies and procedures. This includes managing internal controls and other risk mitigating practices. 20% Ensures that the branch maintains service excellence demonstrated by exceptional Right By You quality customer service. Ensures customers are contacted consistently and a follow up process is in place and used. 10% Assists with consumer loan requests and the loan closing process. Assists in the correction of all loan exceptions in a timely manner. 5% Other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED with a minimum of 5 years of banking experience required or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: In-depth knowledge of branch operations, including the teller and customer service function. Ability to influence, motivate and coach others through knowledge of bank operations. Ability to interface (orally and in writing) with all levels of associates and customers in a professional and diplomatic manner. Knowledge of bank deposit, credit, loan, and non-retail products. Strong selling, referral, and service skills to effectively sell the Bank's products. Strong computer skills. Ability to handle confidential or proprietary information. Ability to identify, think through and solve problems accurately and efficiently. Ability to manage multiple priorities. Must complete teller training classes. Must complete product knowledge, account maintenance, account opening, and consumer lending training classes. Ability to pass a background check. PREFERRED QUALIFICATIONS: Bachelor's degree preferred. Prior leadership experience preferred. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management. PRINCIPAL ACCOUNTABILITIES: Time: Description: 20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents. 20% Assist with loan closing process: loan packaging, closing, and post-closing duties. 15% Follow up on any document exceptions. Keep document exceptions to a minimum. 10% Assist with past due collections efforts. 15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters. 10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. 10% Help with the preparation of loan renewals and modifications as well as portfolio management. BASIC QUALIFICATIONS: High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Strong MS Word, Excel and detail oriented. Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately. Must have the ability to effectively communicate. Strong and demonstrated verbal, written, and listening skills are required. Professional telephone skills and manners. PREFERRED QUALIFICATIONS: Bachelor's degree and previous loan processing and/or credit experience. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Loan Operations Supervisor position is responsible for overseeing one or more business units within Loan Operations which may include Loan Document Preparation and Processing, Loan Document Review and Imaging, and Loan Booking and Maintenance. This role ensures operational efficiency, regulatory compliance, and a high standard of customer service while leading and developing team members. PRINCIPAL ACCOUNTABILITIES: Time: Description: 40% Manage daily activities of Loan Operations team members. Ensure adequate staffing and oversee performance appraisals, disciplinary actions, and career development plans. Provide coaching and mentoring, identifying strengths and areas for improvement, and implement strategies to enhance team performance. 20% Deliver a best-in-class customer experience while adhering to internal policies and regulatory guidelines. Resolve inquiries and issues from customers, branches, and internal team members in a professional and timely manner. 20% Navigate multiple systems to research and assess needs, providing appropriate solutions. Manage relationships with external vendors related to systems and operational processes. 20% Perform daily operational tasks as needed, including document preparation, booking, loan package review, GL balancing, settlements, maintenance, monitoring, and reporting relevant to the teams managed. BASIC QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience. Minimum of 4 years in Loan Operations, customer service, and leadership roles. ADDITIONAL QUALIFICATIONS: Requires exceptional verbal, interpersonal and written communication skills.Excellent computer skills including knowledge of Microsoft Office products.Ability to work on and manage projects. PREFERRED QUALIFICATIONS: Supervisory experience preferred.Fiserv Precision Core.LaserPro Document Preparation System.Abrigo Loan Origination System.Fiserv's Source Capture. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Relationship Banker I is responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. The incumbent is also responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is responsible for helping customers achieve their financial goals through the sales and servicing of bank products and services. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals. PRINCIPAL ACCOUNTABILITIES: Time: Description: 40% Responsible for handling customer transactions and helping with account related inquiries. Responsible for accurately maintaining and balancing cash drawers and vault as well as reconciling any discrepancies. 15% Responsible for identifying the needs of new and existing customers and offering appropriate products and services. 10% Responsible for assisting with internal controls and daily report follow-up as well as handling night depository deposits and other operational duties as assigned. 10% Responsible for consistently demonstrating the Bank's Right by You quality standards by providing a superior level of customer service. 10% Mitigate losses through work accuracy and adherence with Bank policies and procedures, internal controls and regulatory guidelines more fully described within the Bank Operations and Procedures Manual. 10% Responsible for achieving individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. 5% Other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED with one year of cash handling and customer service experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Strong relationship skills. Basic math and computer skills. High level of accountability, efficiency, and accuracy. Exceptional time management, communication, and customer service skills. Must maintain a friendly, courteous, and professional demeanor. Must complete teller training classes. Ability to pass a background check. PREFERRED QUALIFICATIONS: Strong sales skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Human Resources Specialist will be responsible for all hiring activities, from creating to interviewing candidates and closing hires. The Human Resources Specialist responsibilities include connecting with potential candidates online and offline, screening applications and supporting hiring managers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 75% Assist with the recruitment, interview, selection and on boarding process including: job posting; social media and job board advertising; applicant tracking, including receiving, processing, and tracking resumes; scheduling interviews as directed by hiring managers; and coordinating preemployment testing (e.g., background checks and drug screening). 5% Assist with the management of the Affirmative Action Reporting process, including collection and verification of data. 10% Assist with the development and progression of employee performance standards and expectations. Coordinate and track the annual performance review and performance goal setting process. 5% Assists with the maintenance and custody of confidential employee records. 5% Provides backup support for other HR-related activities as assigned. BASIC QUALIFICATIONS: Bachelor's degree with 3 years of human resources experience including at least 1 year of recruiting experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone. Demonstrated computer skills; high proficiency level working in Microsoft Office software, especially Word and Excel. Outstanding interpersonal skills with the ability to effectively lead and work with individuals and groups at all organizational levels; ability to work independently and as part of a team. Firm understanding of various techniques used to properly manage a diverse workforce; ability to resolve conflict with an objective approach. Good understanding of procedures and policies used for recruitment, termination, promotion, and retention. Strong analytical ability with active listening skills; ability to effectively use research methods, thoroughly analyze work situations, and draw valid conclusions from data. Ability to work accurately with close attention to detail; take initiative and prioritize tasks; good time management, organizational, problem-prevention, and problem-solving skills; maintain confidentiality of extremely sensitive information; study and apply new information. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Director of Wealth Client Experience and Administration leads the client service and operations functions within the Wealth Management division. This role ensures the delivery of exceptional, personalized client experiences while overseeing administrative efficiency, compliance, and team performance. The Director partners with advisors and leadership to drive initiatives that elevate client satisfaction and streamline internal processes. PRINCIPAL ACCOUNTABILITIES: Time: Description: 25% Client Experience Oversight: - Design and implement strategies to enhance the overall client journey and satisfaction. - Serve as a senior escalation point for complex client service issues. - Collaborate with advisors to support onboarding, account servicing, and client communications. 25% Administrative Leadership: - Oversee daily operations including documentation, scheduling, reporting, and transaction processing. - Manage administrative staff and ensure adherence to service standards and regulatory requirements. - Optimize workflows for client servicing, compliance, and operational reporting. 25% Team Management and Development: - Lead, mentor, and develop client service and administrative teams. - Establish and monitor KPIs to measure service quality and operational performance. - Promote a culture of excellence, collaboration, and continuous improvement. 25% Strategic Initiatives: - Lead projects focused on process improvement, technology adoption, and client experience innovation. - Collaborate with senior leadership on business development and marketing strategies. - Participate in cross-functional committees focused on client engagement and operational excellence. BASIC QUALIFICATIONS: Bachelor's degree with 7 years' experience in wealth management, banking, or financial services or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Exceptional attention to detail. Excellent communication, problem-solving, and organizational skills. Leadership in client experience and operations. Strong knowledge of CRM systems, financial planning tools, and compliance frameworks. PREFERRED QUALIFICATIONS: Master's Degree preferred. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Assist Loan Officers in identifying and managing non-performance loans. This associate will also manage bankruptcy customers, foreclosure and repossession processes, non-accrual loans, and OREO properties. The decisions made by this associate have a direct impact on the bank and the customers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 25% On a daily basis, will assist Loan Officers in identifying and managing non-performing loans. This associate is responsible for guiding branch associates in the decision-making process surrounding these bad loans and assisting with the proper course of action. 10% On a daily basis, manage the bankruptcy customers. Ensure bankruptcy customers are going through the proper Fidelity procedures. 15% On a daily basis, manage the foreclosure and repossession process for all Fidelity Bank customers. Ensure all policies and procedures are being properly followed. 25% Manage non-accruals and OREO properties. 25% This position will require frequent contact with attorneys regarding the bankruptcies and foreclosures for the bank. BASIC QUALIFICATIONS: Bachelor's degree with 5 years of experience in Bank Special Assets department or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Prior attendance in business and finance courses preferred. Commercial and consumer loan underwriting training. Strong PC skills using MS Office Suite. Excellent customer service skills. Proven decision-making skills in a fast-paced environment. Ability to communicate effectively with attorneys. Presents him/herself with confidence. Possess excellent rapport building skills. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

The Credit Analyst will support the field associates in completing credit memorandums for new and existing bank relationships. Key responsibilities include inputting and analyzing financial statement data and interpreting the repayment capacity of borrowers. The position will report to the Chief Credit Officer of the bank and work closely with Senior Credit Officers to minimize risk and help grow revenue for the bank. The Credit Analyst will be crucial in completing timely annual reviews of the bank's largest loan customers. PRINCIPAL ACCOUNTABILITIES: Time: Description: 10% Insure loan packages are complete according to bank policy. 25% Input and analyze financial statements and credit bureaus using proprietary bank software (primary tax returns). 20% Determine business and global cash flow of commercial borrowers. 15% Perform analysis on diverse types of collateral. 5% Assist lenders in determining the most appropriate loan structure. 5% Partner with bankers in completing credit memorandums for various sized businesses and requests. 10% Collaborate with bankers and Senior Credit officers to complete annual reviews on large borrowers. 5% Assist Chief Credit Officer with regulatory compliance. 5% Other duties as assigned. BASIC QUALIFICATIONS: Bachelor's degree and 2 years of experience in commercial or consumer lending or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Experienced in reading balance sheets, income statements, credit reports, personal financial statements. Strong understanding of business entity legal structures, risk rating, and financial statement ratio analysis. Ability to locate and use relevant industry analysis. PREFERRED QUALIFICATIONS: Excellent computer skills including experience with proprietary bank software and Microsoft Office. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

The Branch Services Manager position is responsible for the daily operations and leadership of the branch and Relationship Bankers. This position is responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is also responsible for handling loan requests and assisting with the loan closing process. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals. PRINCIPAL ACCOUNTABILITIES: Time: Description: 35% Ensures the achievement of branch sales goals through helping customers meet their financial objectives and sales coaching. Provides leadership and direction to the Relationship Bankers, which includes hiring, managing resources and staff, developing, and attaining sales goals, delivering customer service, and performance management. 30% Oversees the daily operations of the branch ensuring compliance with Bank policies and procedures. This includes managing internal controls and other risk mitigating practices. 20% Ensures that the branch maintains service excellence demonstrated by exceptional Right By You quality customer service. Ensures customers are contacted consistently and a follow up process is in place and used. 10% Assists with consumer loan requests and the loan closing process. Assists in the correction of all loan exceptions in a timely manner. 5% Other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED with a minimum of 5 years of banking experience required or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: In-depth knowledge of branch operations, including the teller and customer service function. Ability to influence, motivate and coach others through knowledge of bank operations. Ability to interface (orally and in writing) with all levels of associates and customers in a professional and diplomatic manner. Knowledge of bank deposit, credit, loan, and non-retail products. Strong selling, referral, and service skills to effectively sell the Bank's products. Strong computer skills. Ability to handle confidential or proprietary information. Ability to identify, think through and solve problems accurately and efficiently. Ability to manage multiple priorities. Must complete teller training classes. Must complete product knowledge, account maintenance, account opening, and consumer lending training classes. Ability to pass a background check. PREFERRED QUALIFICATIONS: Bachelor's degree preferred. Prior leadership experience preferred. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Reviews all loan types for document package completion, accuracy of documentation, perfection of security interest and accuracy of loan setup on the Bank's Core. Ensures that bank is in secure lien position. PRINCIPAL ACCOUNTABILITIES: Time: Description: 75% Review all documents for loans and renewals to ensure that the bank's security interest is perfected and that bank policies are adhered to. Ensure that all documents are imaged or noted as missing. 15% Document all exceptions found during loan reviews. Review all documents submitted to clear exceptions and update the exception system as appropriate. 5% Answer branch questions related to exceptions and help to educate branch personnel on how to clear and avoid exceptions. 5% Other duties as assigned (examples: UCC monitoring, Appraisal Violation Report, etc.) BASIC QUALIFICATIONS: High school diploma or GED with 3 years of experience with loan documentation review and loan systems or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Excellent oral and written communication skills. Ability to work independently. Detail oriented, self-motivated, and excellent organization and prioritization skills. PREFERRED QUALIFICATIONS: Working knowledge with Word, Excel, and Access The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Employer

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management. PRINCIPAL ACCOUNTABILITIES: Time: Description: 20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents. 20% Assist with loan closing process: loan packaging, closing, and post-closing duties. 15% Follow up on any document exceptions. Keep document exceptions to a minimum. 10% Assist with past due collections efforts. 15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters. 10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. 10% Help with the preparation of loan renewals and modifications as well as portfolio management. BASIC QUALIFICATIONS: High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Strong MS Word, Excel and detail oriented. Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately. Must have the ability to effectively communicate. Strong and demonstrated verbal, written, and listening skills are required. Professional telephone skills and manners. PREFERRED QUALIFICATIONS: Bachelor's degree and previous loan processing and/or credit experience. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

The Relationship Banker I is responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. The incumbent is also responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is responsible for helping customers achieve their financial goals through the sales and servicing of bank products and services. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals. PRINCIPAL ACCOUNTABILITIES: Time: Description: 40% Responsible for handling customer transactions and helping with account related inquiries. Responsible for accurately maintaining and balancing cash drawers and vault as well as reconciling any discrepancies. 15% Responsible for identifying the needs of new and existing customers and offering appropriate products and services. 10% Responsible for assisting with internal controls and daily report follow-up as well as handling night depository deposits and other operational duties as assigned. 10% Responsible for consistently demonstrating the Bank's Right by You quality standards by providing a superior level of customer service. 10% Mitigate losses through work accuracy and adherence with Bank policies and procedures, internal controls and regulatory guidelines more fully described within the Bank Operations and Procedures Manual. 10% Responsible for achieving individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. 5% Other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED with one year of cash handling and customer service experience or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Strong relationship skills. Basic math and computer skills. High level of accountability, efficiency, and accuracy. Exceptional time management, communication, and customer service skills. Must maintain a friendly, courteous, and professional demeanor. Must complete teller training classes. Ability to pass a background check. PREFERRED QUALIFICATIONS: Strong sales skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer