Fidelity Bancorporation jobs in Overland Park, KS - 20998 jobs

PORTFOLIO MANAGER II- FUND FINANCE WHAT IS THE OPPORTUNITY? The Portfolio Manager is part of the Fund Finance Credit Management Team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits. Primary responsibilities include: Provide customized solutions for asset management clients in support of both their managed Funds and the capital needs of the Firm. Transaction types include (i) capital call and subscription facilities for managed Funds (RLCs used to bridge timing between fund investments acquisition and calling capital from LP investors) and (ii) RLCs/TLs directly to the asset management firm to support working capital, dividend distributions, general corporate purposes, GP investments and partner buy-outs. Provide comprehensive credit recommendations and presentations to key risk partners related to prospect(s) and existing clients of the bank (including moderate to complex new credit structures, modifications, and extensions) based on a comprehensive review of the borrower(s) and guarantor(s)' financials (which may include current and historical financial statements, tax returns, projections and/or cash flow proformas.) Present credit recommendations within the bank's risk appetite and framework and follow the bank's policies, processes and procedures. Respond to their clients' credit needs with an elevated level of client service and credit acumen to address their needs appropriately and timely. Provide ongoing oversight and management of its portfolio (including timely risk rating assessments, reporting covenants, covenant compliance, and the preparation of quarterly and annual reports.) Comfortable working in a high-volume, fast-paced environment serving financially sophisticated clients. WHAT WILL YOU DO? Teamwork: Mentors junior colleagues, fosters a culture of continuous improvement and professional growth. Portfolio Management: Owns and manages an assigned credit portfolio, ensuring alignment with organizational goals and risk management practices, including underwriting all types of credit exposures, managing credit risk, and responding to prospective client inquiries. Credit Analysis: Analyzes credit data and perform underwriting to assess creditworthiness and recommend appropriate structures to the Sales team and client. Prepare underwriting memorandums and approval documents for presentation to Credit Risk. Performance Monitoring: Performs portfolio management activities to monitor and analyze portfolio performance, including periodic reviews and covenant tracking. Data Analysis: Analyzes credit data to support underwriting and creditworthiness assessments including developing and presenting individual credit recommendations. Risk Management: Practices effective risk management, maintaining high standards of credit quality and origination in alignment with Bank's credit risk appetite, and compliance with institutional and regulatory requirements. Collaboration: Partners with Relationship Manager(s) to successfully manage credit account relationships. Work closely with cross-functional teams to ensure cohesive and effective credit operations to achieve the Bank's strategic initiatives. Participate in ad-hoc projects to support the organization's priorities. Client Service: Provides exceptional client service by maintaining professionalism and effectively interacting with clients to understand their needs and provide tailored credit solutions. Participate in joint sales pitches with Relationship Manager(s). WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree in Finance, Business, or related field Minimum 5 years of progressively increasing credit underwriting and portfolio management experience in relevant industry/industries Additional Qualifications Intermediate experience in credit management and lending operations, with a strong understanding of risk management principles Desire to build leadership and coaching skills, with the ability to train and develop talent Strong communication and collaboration skills, with the ability to work effectively with senior leadership and cross-functional teams Intermediate analytical skills, with the ability to interpret complex data and make informed decisions Fund Finance knowledge and expertise WHAT'S IN IT FOR YOU? Compensation - *Hourly Position Starting base salary: $48.66 - $82.86 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-JO1 #GD-JO #CA-JO

GLC On-The-Go is seeking a travel nurse RN Long Term Care for a travel nursing job in Roxboro, North Carolina. Job Description & Requirements Specialty: Long Term Care Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel GLC is hiring: RN LTC/SNF - Roxboro, NC - 13-week contract GLC - Named Best Nurse Agency 2024-2025 We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals. About this Assignment Join the care team in LTC/SNF where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter. Assignment Details Location: Roxboro, NC Assignment Length: 13 weeks Start Date: 01/19/2026 End Date: 04/20/2026 Pay Range: $1,946 - $2,163 Minimum Requirements Active license in LTC/SNF 1 year full-time RN, LTC/SNF experience within the last 2 years What you can expect from GLC Weekly on-time pay with direct deposit Transparent communication, clear assignment details, and recruiter support from start to finish - or extension Referral bonus up to $500 Health, dental, and vision insurance 401(k) plan Completion and signing bonuses may also be available Ready to move forward? Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract. GLC On-The-Go Job ID #485058. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: LPNT East Travel RN: MDS Coordinator (9A-5P) Person Mem Roxboro, NC About GLC On-The-Go GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle. We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S. Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard. We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support. Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality. With us, it's not just a placement - it's your dream career made possible

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Wealth Advisor in the U.S. Private Bank, you will help ensure that our clients' estate, income, tax, philanthropic, and other planning needs are identified and met through a comprehensive understanding of their wealth and objectives. **Job Responsibilities** + Serve as an advisor to clients on personal planning matters + Identify opportunities for the Bank to serve in a current or future fiduciary capacity + Serve as a resource for clients needing solutions regarding executive compensation, retirement planning, and business succession planning + Assist Bankers and other team members in their new business efforts + Cultivate relationships with professional advisors (PAs), principally attorneys and accountants, and coordinate the team's strategy with respect to PA outreach + Deliver in-market educational presentations to internal and external audiences (including prospects, clients, and PAs), write and review articles for internal and external publication, and engage in interviews for articles in trade and general publications, and other media + Support the coordination of sales efforts among Bankers, Investors, Capital Advisors and Trust and Estate Officers **Required Qualifications, Capabilities, and Skills** + Five plus years of complex estate and wealth planning experience + Professional designations required: JD + Recognized expertise in managing the estate planning needs of high-net-worth individuals + Sales experience, including: profiling, overcoming objections, negotiating, team-selling approach, closing the sale and bringing in referrals + Strong knowledge of U.S. and local transfer tax law and local substantive trust law, with the ability to apply that knowledge to client-specific planning situations + Strong knowledge of individual, fiduciary, corporate and partnership income tax laws, with ability to apply that knowledge to client-specific planning situations + Ability to evaluate wealth transfer goals of clients and prospects, identify which of the available techniques are appropriate, explain opportunities to clients and prospects and work with clients and prospects, and their other advisors, to determine best ways to implement **Preferred Qualifications, Capabilities, and Skills** + CPA designation + Ability to partner with clients' other advisors (principally their attorneys and accountants) + Demonstrated understanding of other wealth management disciplines, including investing and credit + Ability to work in a team-based environment JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. Investment Real Estate Banker 3 Business Unit:Commercial Banking Reports to:Varies by Assignment Position Overview: This position is primarily responsible for the marketing, underwriting and portfolio management of income-producing real estate assets.The incumbent solicits, evaluates, authorizes, or recommends all aspects of the credit loan process of commercial, real estate or mortgage loans.The incumbent advises borrowers on financial status and methods of payments.The incumbent develops and manages the borrower's Bank relationship including cross-selling Bank services and products. Primary Responsibilities: Meets with clients and prospects to obtain information for loan applications and to answer questions about the process. Explains to customers the different types of loans and credit options that are available and the terms of those services. Analyzes applicants' financial status, credit and property evaluations to determine feasibility of granting loans. Requests and compiles copies of loan applicant, credit histories, background, credit information, tax returns, financial state and debt obligation information, corporate financial statements, and other financial information. Submits applications to credit analysts for verification and recommendation. Computes payment schedules. Confers with credit representatives to aid in resolving loan and borrower problems. Negotiates payment arrangements with customers who have delinquent loans. Analyzes potential loan markets and develops referral networks to locate prospects for loans. Works with clients to identify their financial goals and to find ways of reaching those goals. Markets bank products to individuals and firms, cross-selling bank services that may meet customer's needs. Reviews and updates credit and loan files. Reviews loan agreements to ensure that they are complete and accurate according to policy. Manages accounts for delinquencies, credit reporting and asset quality. Handles customer complaints and takes appropriate action to resolve them. Stays abreast of new types of loans and other financial services and products to better meet customer's needs. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in an equivalent lending or banking position and in a successful business relationship in a customer focused position Knowledge of banking laws and regulations Experience in community and civic activities Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

ID 2025-1448 Remote No JOB TITLE: SQL Database Administrator (DBA) GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The SQL Database Administrator (DBA) will play a vital role in supporting database operations, performance, and reliability within FLETC's enterprise systems environment. Position Summary: The SQL Database Administrator will be responsible for the design, implementation, administration, and maintenance of Microsoft SQL Server databases supporting mission-critical applications and enterprise systems across FLETC. This position is ideal for an experienced database professional who excels at optimizing performance, ensuring data integrity, and supporting secure, scalable database solutions in compliance with DHS and FLETC standards. The DBA will collaborate with application developers, system administrators, and cybersecurity personnel to support a stable and resilient database environment for FLETC's IT systems. Responsibilities Design, install, configure, and maintain Microsoft SQL Server databases (2012 and newer) in development, test, and production environments. Monitor and optimize database performance, including indexing, query tuning, and storage management. Perform database backup, restore, and recovery operations to ensure high availability and data protection. Implement and maintain database security in accordance with DHS/FLETC policies and federal cybersecurity standards. Support database migration, patching, and version upgrades while minimizing downtime. Collaborate with application development teams to design database schemas, stored procedures, and queries that meet performance and business requirements. Troubleshoot and resolve database issues related to performance, replication, and connectivity. Maintain comprehensive documentation for database configurations, processes, and standard operating procedures. Support audits, compliance activities, and change management processes for database environments. Qualifications REQUIRED: Bachelor's degree in Computer Science, Information Systems, Systems Analysis, or a related field (advanced degree preferred), or equivalent professional experience. Minimum of five (5) years of hands-on experience designing, implementing, and administering databases in Microsoft SQL Server 2012 or newer. Proven experience with database performance tuning, backup/recovery strategies, and high availability configurations (e.g., Always On, clustering, replication). Strong knowledge of T-SQL, stored procedures, and query optimization. Experience implementing database security, user permissions, and access control in accordance with enterprise and federal standards. Ability to work effectively within a collaborative technical environment supporting a federal mission. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience with SQL Server Integration Services (SSIS), Reporting Services (SSRS), or Analysis Services (SSAS). Familiarity with PowerShell scripting or automation tools for database management. Experience supporting databases in cloud or hybrid environments (e.g., Azure SQL). Knowledge of ITIL principles and experience in structured IT service delivery environments. Strong communication, documentation, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

NetSuite Consulting Manager page is loaded## NetSuite Consulting Managerlocations: McLeantime type: Full timeposted on: Posted Todayjob requisition id: JR116870We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.## The NetSuite Consulting Manager is a key leadership role responsible for overseeing end-to-end NetSuite implementation projects, managing delivery teams, and ensuring client success through strategic oversight, solution design, and operational excellence. This role combines project leadership, team development, client relationship management, and technical solution design with a strong focus on quality and continuous improvement. The Consulting Manager also supports business development efforts and drives innovation across the practice.## ## **Key Responsibilities:**## ## **Project Leadership & Delivery*** ## Lead full-cycle NetSuite implementation projects, ensuring scope, schedule, and budget adherence.* ## Oversee project planning, resource allocation, and delivery execution across multiple engagements.* ## Manage project risks, issues, and dependencies proactively to ensure successful outcomes.* ## Serve as the primary escalation point for project teams and clients.* ## Drive project leadership initiatives, including SuiteBilling and ZoneBilling implementations.## ## **Solution Design & Technical Leadership*** ## Design and implement NetSuite solutions for accounting, revenue management, and complex billing processes.* ## Create high-level solution designs and resolve deployment challenges.* ## Analyze enterprise business processes and define future-state architectures.* ## Occasionally implement solutions hands-on while collaborating with senior consultants.## ## **Team Management & Development*** ## Supervise and mentor consultants, providing coaching and career development.* ## Foster a culture of collaboration, accountability, and continuous improvement.## ## **Client Relationship Management*** ## Build strong relationships with key stakeholders and act as a trusted advisor.* ## Ensure alignment with client business objectives and recommend best-fit NetSuite solutions.## ## **Business Development Support*** ## Partner with sales teams to scope opportunities, prepare proposals, and participate in presentations.* ## Support practice growth initiatives and develop new service offerings.## ## **Practice Operations & Continuous Improvement*** ## Monitor key metrics such as project profitability and client satisfaction.* ## Stay current on NetSuite product updates, SuiteApps, and industry trends.## ## **Required Qualifications:*** ## Bachelor's degree, preferably in Accounting or MIS.* ## 8+ years of ERP implementation experience (NetSuite preferred).* ## Strong understanding of accounting principles, revenue management, and billing processes.* ## Experience with SuiteBilling, ZoneBilling, and project leadership.* ## Excellent communication and stakeholder management skills.* ## NetSuite certifications or professional designations are a plus.## At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please for additional information.At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $112,100 - $225,500Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. #J-18808-Ljbffr

As part of the Originations team, the Private Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space as well as assessing the underlying collateral of the project. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio. Responsibilities: Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants. Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience. Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite. Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies. Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements. Maintain accurate and organized records of credit decisions and supporting documentation. Stay informed of changes in regulations and best practices within the residential lending space. Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions. Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes. Qualifications Bachelor's degree in Finance, Business, Economics, or a related field. 3-5 years of experience in private real estate lending in underwriting, credit analysis or elated experience. Strong analytical skills with the ability to interpret financial data and assess risk. Knowledge of residential real estate markets and investment principles. Excellent attention to detail and organizational skills. Strong written and verbal communication skills.

To provide diverse administrative support to Navy Federal Investment Services (NFIS) phone operations, digital chat, and Financial Advisors (FAs). To provide information regarding Navy Federal Investment Services (NFIS) products and services to clients/potential clients, third parties (e.g., merchants, financial institutions, etc.) and employees through various media channels. To establish a positive member experience, optimal satisfaction, and retention; meet growth goals while ensuring compliance to federal, state and agency regulations, industry standards, and Navy Federal processes, procedures, and standards. Works under supervision. Responsibilities Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution through research and follow-up; may redirect calls to other NFIS staff, NF business units, and vendors Assist in establishing and maintaining client relationships; determine client needs, overcome objections and/or transfer to appropriate registered staff or designated area Independently and proactively make outbound calls to members, wholesalers, and back-office personnel to resolve rejected paperwork issues; schedule, confirm and track referrals and appointments Assess and determine appropriate resolution/response to challenging and/or sensitive situations using appropriate and tactful customer service communications Review client account(s) and activities, assess needs, apply targeted questions to research, respond to inquiries, create cross servicing opportunities, and increase product penetration Identify account irregularities, potential fraud and abuse, governed by Bank Secrecy Act (BSA)/Anti- Money Laundering (AML); document/inform management and/or other appropriate areas of potential security breach Assist with account set up and changes, prepare account portfolio reviews and financial plans, and ensure recordation and retention following NFIS and industry processes and procedures Prepare and review client paperwork and post appointment, ensure paperwork is accurate, complete, and current with industry and agency regulations Stay abreast of federal, industry and/or agency regulations, Navy Federal security updates, fraud alerts, NFIS compliance, policies and procedures, new products and services, system changes, and current marketing efforts Schedule, coordinate, and track expenditure, new business, and appointment results from various marketing initiatives Assist in training and onboarding n Qualifications Self-motivated, results driven, team player with strong ability to collaborate with others Experience in an administrative support capacity, preferably in customer service or financial services Familiarity with financial transactions/processing, lending practices, principles, and compliance/regulations Knowledge and use of multiple systems to reference/record account information and conversations regarding member interactions, needs, and account activities Familiarity with investment products, services, processes, requirements, and systems Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Advanced customer service and relationship management skills Ability to remain calm and courteous under pressure while dealing with internal and external members/customers Effective skill building relationships with staff, management, vendors, and members through rapport, trust, diplomacy, and tact Ability to interpret and explain regulations, instructions, and procedures Effective skill exercising initiative and using good judgment to make sound decisions Effective organizational, planning and time management skills Effective research, analytical, and problem-solving skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents Effective skill maintaining accuracy with attention to detail and meeting deadlines Experience with managing multiple priorities independently and/or in a team environment to achieve goals Effective verbal and written communication skills Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience Working knowledge of Navy Federal/NFIS products and services Working knowledge of Navy Federal/NFIS's functions, philosophy, organization, programs, policies, and procedures FINRA Series 7, combination of NASAA Series 63/65or 66 registration and state Life & Health Insurance License Hours: Monday - Friday, 8:30AM - 5PM Hybrid Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 9999 Willow Creek Road San Diego, CA 92131 | 141 Security Drive, Winchester, VA 22602 | 11270 Saint Johns Industrial Parkway South, Jacksonville, FL 32246 | 9001 Airport Freeway, Suite 925, North Richland Hills, TX 76180 | 4 Concourse Parkway, Suite 100, Sandy Springs, GA 30328 |295 Bendix Rd, Suite 250, Virginia Beach, VA 23452 | 25 Kaneohe Bay Drive Suite 220, Kailua, HI 96734 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Software Engineer Intern provides analytical and tier 2 technical support for business applications, creates and maintains documentation related to application support and implementation, and maintains application reliability by working to identify systemic issues through root cause analysis. ESSENTIAL FUNCTIONS: * Under direct supervision, support, install, troubleshoot, maintain and manage applications. * Test, implement, document, and maintain support FAQ's and solutions. * Triage support incidents and escalates high priority events to the appropriate groups. * Perform ongoing monitoring and health checks for applications. * Create automation solutions for support and maintenance tasks and activities. * Support and maintain applications and solutions using Visual Studio, .NET platform, SQL server, C#, or other equivalent languages/tools * Support and maintain solutions built on Microsoft SharePoint and Office 365. * Support and maintain enterprise content management solutions e.g. Fiserv Nautilus. * Support and maintain web applications using ASP.NET, JavaScript, HTML, CSS and other web technologies. * Support ETL solutions using SQL Server Integration Services (SSIS), SQL Server and other languages/tools. * Create and maintain architecture diagrams, design diagrams and data flow diagrams using Microsoft Visio or other equivalent tools. * Work with internal customers to assess business needs and works with a team to find solutions. * Create and maintain application documentation. * Analyze and improve the efficiency of various systems and services. * Help to define, record and execute application disaster recovery plans and procedures. * Work closely with tier 1 technical support teams and works as part of the tier 2 support team to ensure team is meeting the business' expectations. * Follow through to ensure each problem is resolved according to the established SLAs. * Work collaboratively with business users and other application development groups. * Complete and develop a working application that will be used by App Dev or NWB. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferably a Junior or Senior in college. We are looking for undergraduate students, specifically junior and seniors. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Design, develop, and optimize data pipelines and systems for efficient data collection, integration, and storage. Interpret data to generate insights and implement reliable data processing workflows that ensure data quality and system stability. Apply data governance practices across ETL pipelines, metadata management, security, and lineage tracking. Develop understanding of business objectives to align data solutions and address increasingly complex data challenges while building proficiency in standard procedures and techniques. Responsibilities Develop and maintain data pipelines and workflows using Data Factory and SQL Server Integration Services. Format data from APIs into SQL servers. Collaborate with stakeholders to gather data requirements and ensure alignment with business needs and objectives. Design and build data pipelines for data collection, connection, and storage. Develop and enforce data engineering policies and best practices to ensure data integrity. Proficient in querying MongoDB and integrating data across database systems for efficient data retrieval and processing. Ensure data quality and performance at scale. Ensure high performance and scalability of data systems and processes. Help with the collection, connection, and storage of data. Optimize existing data workflows and ensure system reliability. Collaborate with team members and participate in team projects and initiatives. Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. 3-5 years of experience in data engineering and governance. Advanced knowledge of SQL language. Advanced understanding of API frameworks and JSON transformations. Understanding of various data warehousing architectures (Mongo, Azure, SQL, etc.). Basic understanding of business and operating environment. Basic knowledge of programming languages (Mongo, Python, PowerShell, R, SQL, C#). Experience with data management, processing and analytic tools (Databricks). Experience with data integration and processing tools. Basic problem-solving skills. Basic communication and collaboration skills. Working experience with data warehousing solutions, ETL tools, and data system design. Basic knowledge of data engineering principles, technologies, and architecture. Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, Virginia 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

ID 2025-1436 Remote No JOB TITLE: Program Manager GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. The Federal Law Enforcement Training Centers (FLETC) is a component of the Department of Homeland Security (DHS) whose mission is to train and support the training of federal, state, local, and tribal law enforcement officers - as well as international partners - who uphold and enforce U.S. laws, treaties, and regulations at home and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC serves as a critical resource for law enforcement readiness across the nation. This program provides the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to sustain and advance FLETC's mission. These services support FLETC Headquarters, Training Delivery Points (TDPs), and Partner Organizations. The Program Manager will lead a large-scale, enterprise-level IT Support Services program of 50+ staff supporting the FLETC mission. The role requires hands-on technical and managerial expertise to oversee IT operations, infrastructure, cybersecurity, modernization, and service delivery across multiple geographically dispersed locations. The Program Manager will serve as the primary point of contact for government leadership, ensuring quality, innovation, and mission success through proactive communication and disciplined program management. Responsibilities RESPONSIBILITIES: Manage the scope and complexity of a large-scale, enterprise IT program supporting FLETC's nationwide operations. Lead and coordinate a highly technical, task order-driven environment, including: Cloud and On-Premises IT Infrastructure O&M Hardware and Software Management Network Engineering, Monitoring, and Management Systems Administration and Modernization Onsite and Remote IT Service Desk Operations Cybersecurity Operations and Training Serve as the primary government point of contact, providing technical supervision and strategic direction for all contractor personnel. Collaborate with the COR and government stakeholders to monitor contract performance and support evolving mission needs. Oversee cost, schedule, and performance across multiple task orders while ensuring delivery of high-quality, consistent service. Manage risk, performance metrics, and process improvements, providing leadership visibility into key operational areas. Foster a culture of innovation, identifying opportunities for modernization and efficiency across all service areas. Drive customer satisfaction through proactive communication, issue resolution, and accountability. Qualifications REQUIRED: Bachelor's degree in Engineering, Systems Management, Business Administration, or a related field. Minimum of 7 years of experience in IT program or project management. Ability to obtain and maintain a Public Trust security clearance. Proven experience managing programs in a task order environment. Demonstrated ability to manage performance-based service agreements and deliver results within budget and schedule constraints. Experience developing and managing project budgets, risk and opportunity plans, and strategic initiatives. Strong written and verbal communication skills, including experience preparing business cases and strategic plans. DESIRED: Project Management Professional (PMP) certification or equivalent. ITIL certification. Prior experience supporting federal law enforcement or DHS customers. Demonstrated success leading large, complex IT programs with dynamic scope and multiple service towers. Strong understanding of performance management, project control principles, and process improvement methodologies. Proven ability to implement organizational innovation and operational efficiency initiatives. CLEARANCE: All positions under this task order shall be considered at the High-Risk level, except for those that require access to classified national security information. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

This team is responsible for collaborating with our Savings and Membership business partner to design, develop and implement solutions for the Debit Card Product; managing the budget and resources for the Debit Card Portfolio and implementing Agile best practices. *** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application. Responsibilities * Assist with the creation of product backlog items * Assist with the facilitation of Scrum ceremonies * Assist with maintaining the product board * Support software development teams in applying the Scrum framework * Provide support to assigned department; may work on small projects or portions of larger projects * Support business strategy and initiatives within the business unit and/or across the organization * Assist and collaborate with various levels of staff to accomplish tasks/assignments * Provide comprehensive day-to-day operational support * Perform other duties as assigned Qualifications * Must be pursuing a degree from an accredited college/university, preferably in Data Analytics or Cyber Security * Effective interpersonal, verbal, and written communication skills * Effective research, analytical, and problem-solving skills * Effective skill maintaining accuracy with attention to detail and meeting deadlines * Ability to exercise initiative and good judgment to make sound decisions * Ability to adapt to new technologies * Ability to provide exceptional customer service * Effective word processing and spreadsheet software skills * Effective organizational, planning and time management skills * Ability to work independently and in a team environment Desired Qualifications: * Knowledge of Agile * Exposure to writing Product Backlog Items (PBI's) in Agile Development * Knowledge of Scrum and Kanban methodologies * Exposure to Azure DevOps * Graduate student level * Leadership experience About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges. Responsibilities Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance Lead thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA) Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers Maintain working knowledge of regulatory requirements and practices including changes and new legislation Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management Represent Navy Federal in unemployment hearings and appeals, as necessary Assist in composing internal and external communications Lead and/or provides support for projects and initiatives within the business unit and/or across the organization Research, compile, review and analyze reports Participate in training and mentor initiatives with new Employee Relations team members Perform other duties as assigned Qualifications Significant knowledge in local, state and federal employment regulations Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals Ability to maintain confidentiality and demonstrate integrity Advanced skill applying local, state and federal employment regulations Advanced research, analytical and problem solving skills Advanced verbal and written communication skills Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely Advanced organizational, planning, and time management skills Advanced skill working with diverse internal and external contacts Advanced skill building effective relationships through rapport, trust, diplomacy and tact Advanced skill navigating multiple screens and PC applications and adapting to new technologies Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience Desired Qualifications Basic knowledge of Navy Federal Human Resources policies, procedures, and programs Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives PHR/SHRM-CP or SPHR/SHRM-SCP Certification Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

To establish a local market presence within key markets through involvement/participation in community and networking activities. To enhance organizational brand awareness and develop new business. Develop and service relationships with key partners, to drive loan growth. Act as a liaison between NFCU business unit, Branches, and Key Partners. Improve communication and flow throughout the lending experience between key partners and members; provide solution or assist where needed to maximize efficiency and service. Follow up with business unit/Key Partners/members to respond to inquiries and questions. Work closely with Navy Federal's business unit team to establish/formulate lead generation and nurturing strategies. Coordinate in-person and virtual events to reach key audiences and partners, such as industry conferences, webinars/seminars and supporting Navy Federal branch employees for business unit related inquiries or questions. Responsibilities Identify, develop and maintain a quality network of business relationships that serve as a recurring source of referrals for new lending opportunities Implement and manage an effective referral network and call program; conduct in-office visits, make sales presentations to promote lending portfolio products and services Identify business opportunities based on knowledge of client markets, products and services Call on existing or prospective clients within the framework of a business development program including identification of prospects, suitable method of contact and determination of their lending needs and appropriate products/services Achieve specific business development goals; document activities and prepare reports as needed Work with management to plan business development opportunities Establish and develop long term partnership relationships with key industry partners, and internal Navy Federal collaboration with business unit and key stakeholders Engage in marketing and outreach events aimed at fostering relationships with Key Partners; to promote brand awareness and to develop new business opportunities within the industry Sponsor, attend, and/or actively participate in national, regional and local events (in-person or virtual as appropriate), such as meetings, committees, industry conferences/expositions to further develop business contacts, expand referral network, attract new business, retain and nurture existing business Individually or jointly lead or participate in relevant in-person and virtual events such as Webinars/ Seminars, key audience and partner events, and other member educational opportunities within assigned markets Provide educational training opportunities and support to internal partners and external vendors as appropriate Involved in driving continuous process improvement to enhance experience quality for all related parties; maintain high operational efficiency, including quality of leads Perform other duties as assigned Qualifications Significant outside sales or business development experience - 3-5 years minimum desired, Education/Student Lending experience preferred Experience in building long term networking relationships, preferably in fostering applicable lending business Familiarity with applicable lending products, services, programs, policies and procedures Expert organizational, planning and time management skills Expert verbal and written communication skills Effective word processing, spreadsheet and presentation software skills Working knowledge of applicable federal and state laws, rules and regulations for applicable industry Effective relationship cultivation and consulting skills Experience in managing multiple priorities independently and/or in a team environment to achieve goals Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Prior applicable experience Thorough understanding and knowledge of the local applicable industry and network Advanced knowledge of lending products, services, programs, policies and procedures Advanced skill identifying appropriate referral sources Advanced skill in developing and maintaining business relationships Expert skill in developing and presenting sales presentations Expert skill building effective relationships through rapport, trust, diplomacy and tact Expert skill exercising initiative and using good judgment to make sound decisions Expert skill in producing desired results and achieving goals and objectives Bachelor's degree in Finance, Economics, Business Administration, or related field, or the equivalent combination of education, training and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, Virginia 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

About The Role The Teller I role serves as the bank's front-line representative, responsible for delivering exceptional customer service and processing financial transactions accurately and efficiently. This role includes assisting customers with deposits, withdrawals, loan payments, and account inquiries, while ensuring compliance with regulations and maintaining confidentiality. Tellers are expected to uphold First Bank of Wyoming's Core Values-Embrace Responsibility, Execute with Excellence, Pursue Growth & Learning, Thrive Together-and demonstrate professionalism, adaptability, and strong problem-solving skills in all interactions. Essential Functions Greet customers warmly, learn their names, and provide extraordinary service in alignment with Quality Service Standards and My Service Pledge: Smile, Eye Contact, Refer to Customers by Name, Offer Viable Options - Never Say No, Instant Acknowledgment, Customers Always Come First, End with Thank You. Assist customers with financial transactions, account inquiries, and product information; take ownership of issues and ensure timely resolution. Conduct transactions accurately and within established guidelines, including deposits, withdrawals, check cashing, loan payments, cashier's checks, wires, cash advances, account transfers, savings bonds, and change orders. Balance teller drawer, cash vault, coin machine, and Teller Cash Recycler (TCR) daily; maintain cash limits and safeguard currency by following all policies and procedures Detect and manage risk in every transaction, including identifying counterfeit currency and fraudulent activity; stay current on fraud warnings and follow security protocols Assist with account maintenance, including closures, name and address changes, dormant account forms, foreign currency transactions, and online banking enrollment; introduce and explain bank products and services as appropriate. Demonstrate proficiency in computer transactions and check handling tasks, including endorsements, Reg. CC holds, OFAC, and check cashing policies Maintain knowledge of teller limits, branch limits, and procedures for overrides and approvals; understand bank products and review brochures with new customers. Research, troubleshoot, and resolve customer and internal inquiries regarding policies, practices, and products, exercise independent judgment under minimal supervision. Maintain a positive attitude and display courteous, respectful behavior toward customers and coworkers; represent the bank professionally through appearance, punctuality, confidentiality, and adaptability. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additional Responsibilities Adhere to First Bank of Wyoming Company Core Values. Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures. Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and First Bank of Wyoming within the designated timeframes. It is the individual's responsibility to fully understand the content presented in each training module. If clarification is needed, the learner must proactively reach out to their supervisor to request further explanation or additional training as necessary. Responsible for adherence to Bank Security Policy and for reporting security risks to management. Keep management appropriately informed of area activities and of any significant problems. Support the bank's mission by participating in Community Service and Bank-sponsored activities, while consistently representing the bank in a professional manner. Represent First Bank of Wyoming in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers. Maintain physical presence in the workplace and full alertness during working hours to ensure effective customer service and overall job performance. Attend and actively participate in required meetings. Provide exceptional internal and external customer service by interacting calmly and professionally with individuals from diverse backgrounds at various levels within and outside of the organization. Maintain a clean, organized, and customer-friendly work area; safeguard confidential information and adhere to professional appearance standards. Additional duties as requested or assigned. About You Minimum Qualifications High school diploma or equivalent is required Zero to one year of similar or related experience, including preparatory experience is required Prior cash handling experience is preferred Prior banking experience is preferred Prior customer service experience is preferred Must have availability between 7:45 AM and 6:00 PM, Monday through Friday Required Skills, Abilities, and Knowledge Self-motivated, detail-oriented, and passionate about customer service. Excellent organizational and time management skills; ability to prioritize multiple tasks and perform under pressure. Strong problem-solving abilities, adaptability, and flexibility in day-to-day activities. Effective verbal and written communication skills; ability to follow complex instructions and maintain confidentiality. Proficient in basic computer applications and standard office equipment. Ability to work independently and collaboratively while maintaining professionalism. The role demands the ability to handle multiple priorities calmly and professionally, exercise discretion, and maintain composure under deadlines and fast-paced conditions. Interpersonal Skills A significant level of trust, credibility and diplomacy is required. Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb (Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion), balance (Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium), stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles), Kneel (Bending legs at knee to come to a rest on knee or knees), crouch (Bending the body downward and forward by bending leg and spine), push (Using upper extremities to press against something with steady force in order to thrust forward, downward or outward), pull (Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion). Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Specific vision abilities required by this job include The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Working conditions Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level. Travel Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Intent and Function of s s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out! We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.

IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

To organize, facilitate, and coordinate project initiatives from inception through implementation, under the direction, guidance, and mentorship of Project/Program Manager or management. Provide life cycle, day-to-day support to multiple projects and programs of medium to large scope and impact. Demonstrate working knowledge of the business unit's activities, processes, products or services. Monitor project/program to ensure adherence to respective methodology. Maintain effective relationships with internal business partners. Produce reports for management and make presentations on project/program progress. Perform moderately complex/varied tasks with moderate latitude. Responsibilities Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization - Assist in leading Determine project requirements - Participates in Prepare project plans, proposals, schedules, budgets, communications and staffing requirements - Moderately complex/Varied Analyzes proposal to identify cross project and resource impacts - Participates in Assign responsibilities/tasks to project team members based on priority, staff availability, and resources Monitor and maintain project/program schedule, documentation, progress and change requests and provide weekly status updates Conduct project audits and review changes to project staffing, scheduling, or resources Run meetings that address a portion of a project Communicate audit results and provide recommendations to Project Manager and/or management Escalate project issues to Project Manager and/or management for resolution Identify and track cross project dependencies and impacts; communicate issues and provide solutions Organize and attend meetings and distribute minutes to project team members Collaborate with various levels of staff to accomplish tasks/assignments Identify and recommend process improvements to Project Manager, team, and/or management Perform other related duties as assigned Qualifications Familiarity with project/program management processes and methodologies Experience in working and participating in cross-functional, multi-dimensional teams and projects Exposure to principles, practices and activities related to process mapping Ability to handle multiple tasks simultaneously with a high degree of accuracy Ability to work independently and in a team environment Experience in working with diverse internal and external contacts Ability to compile, organize and present information clearly and concisely Advanced in the use of PCs and related software packages Effective research, analytical, and problem solving skills Effective skill exercising initiative and using good judgment to make sound decisions Advanced organizational, planning and time management skills Advanced verbal and written communication skills Effective skill interpreting, applying and explaining written and oral regulations, instructions, products and procedures in English Basic skill making presentations to groups of various sizes Desired Qualifications Working knowledge of Navy Federal products, services, programs, policies and procedures Bachelor's degree, training and/or previous job experience in a related field Executive level communication experience Time management Organization skills Asana experience Ability to work independently Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams Qualifications Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Lead product portfolio team, enable identification and development of end-to-end technology solutions in collaboration with business objectives and priorities. Facilitate the transformation to an agile delivery model and enablement of cross functional teams to continuously integrate on business capabilities. Lead resources to be outcome focused and use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team. Develop and communicate a vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments; proactively build relationships with those outside of your immediate team. Will serve as SME and liaison for project, procurement, and financial budget processes. Will be responsible for maintaining operational data for data analytics Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsibilities Lead engagement strategy for cross-departmental management of multi-functional teams to meet business product portfolio needs. Lead/partner with product owners and product teams to achieve superior execution of product strategy Cultivate ownership and participation in relationship building across the enterprise and with external partners to drive collaboration, change, and process improvement Lead, track and maintain financial planning for the Portfolio Management, including Cybersecurity Stay current with progress on innovation efforts and communicate appropriate information across enterprise to ensure key stakeholders (leadership, business, and technology) are informed, while advocating for LOB stakeholders' perspectives and concerns regarding innovation topics and trends Assists in the gathering of ideas and opportunities that benefit the assigned enterprise portfolio and drive adoption of system recommendations with the focus on improving speed to improving the member experience Monitor key performance indicators for defined teams and portfolios to ensure success across all technology products in portfolio Drive engagement with ISD discovery services to ensure alignment with enterprise technology strategy and shape demand for ISD services Lead, coach, and inspire the team in developing and documenting best practices in the performance of duties and responsibilities in support of establishing the product practice for the enterprise Participate in strategic planning and champion Information Security goals and champion ISD goals, decisions, and initiatives with stakeholders across NFCU including ISD and Security Contribute perspectives and ideas from relevant sources; keep current with emerging technology, government/policy impacts and industry best practices by researching marketplace/industry trends Gather and analyze service experience feedback, develop KPIs for business and member outcomes; present findings and recommendations to ISD management Contribute to and support the marketing strategies to support new team brand Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of the product portfolio practice Manage upward communication/escalation of development, integration and operational concerns Develop and monitor team product-based roadmaps, backlogs and metrics to ensure alignment with key business objectives and leadership expectations Drive portfolio planning sessions and plan and execute executive level briefings Promote adoption of modern IT ways of working by product teams (DevOps, Continuous Integration and deployment) Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Ensure effective and efficient allocation of staff resources and manage strategy for succession planning, employee development, and future resource needs by developing a workforce strategy and appropriate resource plans. Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminate low value activity with view to long range goals Ensure compliance with Navy Federal's ISD standards, practices and processes Perform other duties as assigned Qualifications Five years of deep experience in product management or a similar function, with five years of experience managing product managers across a multi-product portfolio, developing and implementing products. Experience working directly with technical teams in an agile software development environment Significant experience in building client relationships, advising business and IT leadership, and managing teams and/or engagements in the financial services industry or consulting environment Ability to articulate complex concepts to cross functional audiences and influence outside technical teams Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment Significant experience supervising and leading professional employees Significant experience working with both dedicated and cross-functional teams, in a matrixed environment Significant experience in supervising and leading employees Ability to articulate leading business issues and trends, including the associated technology implications Proven ability to manage complex business problems across internal and external stakeholders. Ability to build consensus and deliver processes and frameworks that support alignment between stakeholders across an enterprise A track record of working closely and effectively with engineering and partner teams Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management. Ideal candidate will be able to work in a collaborative and open communication environment Expert relationship building, negotiation and facilitation skills Proven ability to execute analytical and quantitative skills; ability to use hard data and metrics to back up assumptions Expert skill influencing, negotiating and persuading to reach agreeable exchange and positive outcomes Expert critical thinking, analytical, and problem-solving skills Expert verbal and written communication skills Advanced skill in the use of Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, etc.) Expert interpersonal and team building skills Expert skill presenting findings, conclusions, alternatives and information clearly and concisely Expert skill exercising initiative and using good judgment to make sound decisions Expert skill producing desired results and achieving goals and objectives Expert skill using innovative thinking to solve problems and facilitate the decision-making process Master's Degree in Information Technology, Business Administration, related field, or an equivalent combination of education, training, and experience Desired Qualifications Master's Degree in Information Technology, Business Administration, or related field Desired - Working knowledge of NFCU's objectives, functions, policies, products, and services Extensive Product and Leadership experience Ability to articulate leading business issues/trends and the associated technology implications SAFe Certification - Lean Portfolio Management or Agilist Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.