Senior Business Analyst jobs at Fidelity Investments

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical consumer goods manufacturing client in Summit, NJ. No Third-Party, No Corp to Corp, No Sponsorship Title: ServiceNow (CSM) Business Analyst Location: Summit, NJ Remote (Mon-Fri, 40 hours) must be able to work in LATAM, ANZ, APAC time zones Contract Duration: 12 months, with likely extension Pay Rate: $42.00 per hour (w2) Must Have Service Now CSM Customer Service Module experience only! Must Be Able to work in various times zones supporting LATAM, ANZ and APAC. Must Have Exceptional English Speaking Communication Skills ServiceNow Business Analyst Customer Service Module (CSM) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow's Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module. • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution. • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items. • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence). • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT). • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow. • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs. • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders. • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions. • Document weekly status reports and communications using Microsoft PowerPoint and Excel. • Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives. Qualifications: • 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module. • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus. • Experience working on complex IT-led projects across multiple workstreams. • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations. • English is a must • Flexibility to work across various time zones to align with global project teams. • Proven experience leading architectural reviews and engaging with relevant review boards. Additional Information: • Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems

A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future! Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy. Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us? What you'll be doing Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours. You'll be responsible for: Writing user stories translating complex problems into requirements Developers can action Working with Solution Architects to groom requirements End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes. Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment. Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences. Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity. What we're looking for Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role: Able to step back, pause and think critically about the correct approach before diving in Proven experience in prioritization and compliance-driven change delivery. Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories Skilled in stakeholder engagement and cross-functional collaboration Strong Jira and Excel skills. Data focused approach - SQL experience is a bonus! What we offer Competitive remuneration within a supportive and collaborative team Flexible working arrangements to suit your lifestyle Vibrant office environment in the beautiful, tree-filled community of The Woodlands Health insurance options Employee referral bonuses Access to our comprehensive wellness program and other wellbeing initiatives An annual bonus day off to celebrate you! Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time. Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.

ERP Ownership & Management Serve as the primary owner and administrator of the ERP system, ensuring accuracy, efficiency, and alignment with business processes. Partner with department leads (production, purchasing, quality, and sales) to streamline workflows and enhance ERP functionality. Identify opportunities for automation and continuous improvement within the ERP system. Support AS9100 compliance through data integrity, process documentation, and traceability. Business Analytics & Reporting Develop and maintain dashboards, KPIs, and reports that track production efficiency, sales performance, and cost trends. Translate complex data into actionable insights that support decision-making across departments. Support strategic planning and forecasting through detailed business analysis and modeling. Pricing Strategy & Cost Analysis Own and maintain the company's pricing models, ensuring competitiveness and profitability across product lines. Partner with finance and sales teams to analyze cost structures, margin performance, and customer profitability. Qualifications: Bachelor's degree in Business, Information Systems, Finance, or related field. 3+ years with ERP systems (preferably manufacturing), pricing or financial analysis experience. Technical Skills: ERP administration, Excel (advanced), SQL or query tools, Power BI, cost accounting basics. Experience with ERP systems (knowledge of AXIS system big plus). Understanding of manufacturing operations, costing, and pricing strategies. Familiarity with AS9100 quality standards a plus. To all staffing agencies: Wiss does not utilize 3rd party firms for any internal or client positions. Please be advised, Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss.

Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Business Systems Sr. Analyst Company: Confidential (Large Investment Firm) Position Type: Full-Time (Direct-Hire) Responsibilities: Performs analysis of business activities to determine business requirements. Works with business users to understand and define needs. Converts business requirements into functional specifications. Works closely with project team members, business users, QA, developers, and other technology professionals in an Agile environment to ensure that project deliverables are completed on time and within budget. Acts as a liaison between business stakeholders and the technology organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to business stakeholders. Collaborates on systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements. Ensures proper data processing using data checks and reports to facilitate error free business processes. Collaborates with the QA team in developing high level test plans. Reviews test cases developed by the QA team. Works with automated testing team when needed for performance/load testing as well as automated regression testing. Works to ensure a positive product for business stakeholders by overseeing the implementation of new software. Creates and maintains proper training materials and business documentation. Follow the Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code. Provides application and production support as needed to the departments and systems that they support. Provides guidance to less experienced Business Systems Analysts. Required Experience: Bachelor's degree or equivalent experience in a business or technology related field. Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy-side technology. Intermediate technical skills including an understanding of underlying relevant technical architecture and business processes. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing. Proven analytical skills and demonstrated ability to make independent decisions. A firm understanding of systems development lifecycle and Agile framework. Proven ability to develop creative solutions to meet business needs. Preferred/Nice to Have: Trading and investment exposure preferred. Background in Trade Processing, specifically SWIFT and Heliograph, preferred.

Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. This candidate will also be responsible for tracking the progress of projects and related tasks, which will include tracking follow-ups from meetings and scrums, assessing the status of related JIRA tasks and coordinating planned releases. Responsibilities Liaison between business users and technical team Schedule business requirements sessions, document meeting minutes and track follow-ups Write Business Requirement Documents Assist with Technical Design and Data Lineage Documents Ensure Technical Design addresses the Business Requirements Effectively track the progress across projects and ensure business requirements are being followed Coordinate planned releases and send out release announcements Assist in creating, tracking and following up on JIRA tickets Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation Ability to work in a team-oriented, fast-paced agile environment managing multiple Qualifications 4+ years working as a Technical BA 4+ years working on Agile projects 2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus) 4+ years of Data Analysis/Trouble shooting 4+ years writing Business Requirement, Technical Design and Data Lineage Documents Ability to interpret business requirements into technical requirements Strong Meeting Facilitator Must be able to multi-task effectively Great organizational skills Excellent communication skills

Thank you for stopping by to take a look at the Targit Developer role I posted here on LinkedIN, I appreciate it. I realized, a long time ago, that looking for work is about as fun as a root canal. So, due to that, I actually write my s from scratch. No use of Bots or AI (which I am now starting to call 'Alternative Intelligence')...just a real person. So, let's make a deal together here...let's all be humans...sound good? I like to add humor to these things, so if you see something that gives you a chuckle, that was the intent. In addition, you won't be working with an amateur recruiter....I have been recruiting technical talent for over 23 years and been in the tech sector since the 1990s. Here is what we are seeking in this role: The location for this role is Kokomo, Indiana. This role is being done onsite Monday through Friday. This role can go contract to hire if you need it to. Ideally, they are looking to hire someone who wants to be a permanent employee, so if you would like to go permanent right out of the gate, that would be great. I can, as with most of my roles, only work with US Citizens or Green Card Holders for this role. I cannot work with H1, OPT, EAD, F1, H4, STEM Visa Holders or anyone that is not already a US Citizen or Green Card Holder for this role. Here is what we are seeking: Before we start, just a quick note. I like to add humor to my job descriptions. So, if you see something that makes you chuckle, that was the intent. As with just about every role I work on, social fit is just about as important as technical fit. Here are a few of those social fit characteristics: The hiring manager for this role encourages people to try things instead of just waiting for approval. There is limited micro-management here. This can be a good thing for people who don't really need to be micromanaged. This is not an environment where there is a lot of drama or 'ego'. So, if you believe that you are the kind of person that believes that the whole world revolves around you, you might want to go back to being a tik tok influencer, because we won't have a fit here. You will be creating dashboards in Targit. This role is going to be a little more functional than technical however. A pretty healthy chunk of this role will be focused on working with end users on requirements, documenting what is needed in these Targit reports, and creating a roadmap on moving to PowerBI and Databricks. So, as you might imagine, you will be very user-focused in this role (primarilly working with finance and supply chain users). Another big portion of this role will be focused on stabilizing the current Targit environment. As anyone who has worked with Targit before knows, it is very user-focused and not incredibly technically-focused. Here are the key things we are seeking: At least 4-5 years of experience working with Targit. This experience can be more functional than technical. The experience with Targit is an absolute must have. Without experience with Targit, we will not have a fit, unfortunately. This experience will need to be described in your resume. Experience creating roadmaps to PowerBI and Databricks. If you have created roadmaps for migrations to other data platforms, that is fine as well. Significant experience with requirements gathering, documentation, process flow diagramming and UAT.

The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs. They will work with application vendors, property managers, operational, finance and accounting teams, asset management teams and other IT staff to ensure that company operations are properly supported on the various platforms. This role will support both internal and external users through a variety of activities including but not limited to system updates and enhancements, configuration updates, training, documentation, diagnosing root causes and remedial actions. The winning candidate will possess strong organizational skills, along with a strong sense of commitment, responsibility, and sound judgment. They should demonstrate a collaborative approach and the capacity to adapt effectively within a dynamic work environment. This candidate should be a strategic thinker; effectively understand the business needs, clearly articulate technical requirements and research and identify potential solutions. ESSENTIAL JOB FUNCTIONS The primary responsibilities of this position include but are not limited to: Maintain the integrity and configuration of the ERP to support business critical processes Act as technical product owner for several ERP modules Act as a liaison between internal and external stakeholders to support business processes enabled by the ERP Implement configuration changes and application enhancements using structured methodology Conduct structured testing of changes or work with QA teams and business users to ensure testing processes follow organization standards Support and directly execute day-to-day processes including: Document & Maintain Access Control ETL management Import/Export Month-end processes Property & Fund Budget updates Support Property & Fund Accounting with general ledger and variance analysis of monthly financial statements ensuring data accuracy Assist with providing financial information needed for compliance, regulatory filings and various ad-hoc reports Provide end-user support by addressing support tickets for internal and external stakeholders Partner with internal and external support teams to ensure best practices are implemented within the ERP Prepare and maintain documentation to support system administrative functions, procedures and processes OTHER JOB FUNCTIONS Performs duties as assigned. TECHNICAL SKILLS AND EXPERIENCE Most important: Experience supporting and troubleshooting ERP applications, working closely with business users in the system of records Experience working on projects in collaboration with various stakeholders Experience documenting application training materials and operating procedures Experience using tools to define and document business requirements, user stories and test cases Experience developing, overseeing and performing testing against product updates, enhancements, plugins Important: 1+ years prior experience with the following Yardi Modules is highly desired but not required: Voyager Core (GL, AP, AR) Investment Accounting Commercial Job Cost + Construction Manager Advanced Budget & Forecasting + Forecast Manager Deal Manager Fixed Assets Manager Experience with system integrations Understanding of database fundamentals Experience with basic SQL knowledge Desirable, but not required: Experience with visual modelling tools including UML Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies Experience working on cloud enabled solutions such as Microsoft Azure NONTECHNICAL SKILLS Most important: Strong communication and interpersonal skills to work within a team environment Creative thinking and problem solving Takes initiative and is a self-starter Can work and collaborate effectively remotely Strong Prioritization skills Important: Experience with appropriate organization complexity Experience with appropriate organization size Strong writing, presentation, and documentation skills EDUCATION Undergraduate degree in Computer Science, Finance or equivalent work experience

Joining Susquehanna's Trading Operations team as a Business Analyst places you right in the heart of our business. Working directly with global teams across Trading, HR, Legal, Operations, and Technology, you'll serve as the key bridge between stakeholders and our development teams-translating business requests into tools, systems, diagrams, and reports that directly impact how we operate. At Susquehanna, there's no single way to improve processes. You'll leverage your creativity, communication, and technical skills to assess and articulate business needs, design optimized workflows, and collaborate with technology to build solutions that make an impact. In this role you will: Work across our Bala HQ, Dublin, and Sydney offices to support the development and implementation of universal calculation tools that are agnostic to location and securities type. Support the build-out of an internal books and records system that integrates counter-party data from multiple trading systems and normalizes it for easier use. Manage the development of reconciliation tools that streamline data comparison and trade reporting. Design and document end-to-end business processes and workflows using tools such as Microsoft Visio, Lucidchart, or similar, to improve cross-functional understanding and solution development. Partner with technical teams to transform workflow diagrams into functional system designs and implementations. What we're looking for Bachelor's degree required; specialization in finance or STEM discipline preferred. Minimum of 5 years of experience in a Trading Operations, Business Analyst, or related role. Demonstrated experience designing workflows and business processes using diagramming tools such as Microsoft Visio. Strong analytical and problem-solving skills, with excellent time management and prioritization abilities. Experience with Excel required; knowledge of VBA, SQL, and/or scripting (e.g., Python) is preferred. Understanding of SDLC models is a plus. Familiarity with relational database concepts preferred. Visa sponsorship for work authorization is not available for this position now or in the future. About Susquehanna Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. To meet the unique challenges of global markets, Susquehanna applies machine learning and advanced quantitative research to vast datasets in order to uncover actionable insights and build effective strategies. By uniting deep market expertise with cutting-edge technology, we excel in solving complex problems and pushing boundaries together.

Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills. Responsibilities Investigate and Analyze data anomalies and data issues reported by Business Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations Assist in break fix and production validation as it relates to data derivations, replication and structures Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage Gather information from various Sources and interpret Patterns and Trends Ability to work in a team-oriented, fast-paced agile environment managing multiple priorities Qualifications 4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases 4+ years of experience working with Exadata and SQL Server databases 4+ years in a Data Analyst role Strong attention to Detail 2+ years writing medium to complex stored procedures a plus Ability to collaborate effectively and work as part of a team Extensive background in writing complex queries Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking Good Communication skills Self-Motivated Works well in a team environment Denodo Experience a plus Master Data Management a plus Big Data Experience a plus (Hadoop, MongoDB) Postgres and Cloud Experience a plus

Must Have Technical/Functional Skills Experience in executing equipment validation including IQ/PQ/OQ in regulated environment Experience supporting in a GMP environment Excellent written and verbal communication skills Roles & Responsibilities Author equipment qualification and validation packages Plan coordination with equipment manufacturer or supplier for preventative maintenance Technical review and execution of qualification/validation protocols Execution of CSV initiatives Apply knowledge of quality principles, GMPs, federal regulations and standard procedures to deliverables Initiate CSV change controls on equipment Salary Range: $72,000 - $75,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

The GRC Analyst will collaborate with process owners, internal auditors, external auditors, and other stakeholders to assist in reviewing, monitoring, and resolving findings. This includes helping the team manage SOX and GLBA Compliance programs. The GRC Analyst will support the implementation of internal and external assessments, assist with compliance audits, and ensure compliance with existing and emerging regulations and standards including GLBA, SOX, and other GRC activities. KEY RESPONSIBILITIES Gather relevant evidence to support annual testing for internal and external audits. Maintain and monitor a central repository for audit evidence. Ensure timely and accurate response to internal and external audit requests. Provide training and guidance to employees and other stakeholders on cybersecurity best practices and awareness including but not limited to: • New Hire Training, • Monthly cybersecurity newsletters and phishing campaigns, • Administration of the Cybersecurity Compliance training program Gather relevant evidence and documentation to support risk assessments using various frameworks to identify control ratings, strengths, potential gaps and action plans. Leverage the Bank's GRC platform to document and manage security exceptions, violations, incidents, and other risk concerns to closure. Maintain up-to-date documentation of procedures and methods that serve to broaden team knowledge and industry expertise. Assist GRC Manager with maintaining security standards, policies, and practices on an annual basis to make sure they reflect the current environment Collaborate with business lines to help satisfy new and existing regulatory obligations. MINIMUM SKILLS REQUIRED 1-3 years' experience in cybersecurity with exposure with various security frameworks. Understanding of cybersecurity governance frameworks, Sarbanes Oxley (SOX) compliance requirements and IT General Controls (ITGC) Information Security Governance experience or related training Detail oriented with good organizational skills Effective written and verbal communication skills Intermediate proficiency with Microsoft Office

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

JobID: 210683645 JobSchedule: Full time JobShift: : Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities * Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. * Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. * Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. * Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. * Ensure proper version control and configuration management of all test objects developed and test environments used. * Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. * Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. * Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills * Possess Bilingual Spanish capabilities * Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills * Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. * Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models * Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies * Proven ability to manage and prioritize multiple, diverse projects simultaneously. * Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. * Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Business UnitWhat the Role Entails Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players. Responsibilities: 1.Monitor and analyze cutting-edge AI technology trends and their applications in the gaming industry, such as AI animation generation, AI 3D generation, AI NPC and AI gameplay generation. 2.Integrate insights from internal and external experts, combine them with logical understanding, and deliver insights on AI technology development trends and implementation recommendations. Who We Look For 1.Strong interest in gaming and AI technology. good at information acquisition and analysis. 2.A background in STEM (Science, Technology, Engineering, Mathematics) is preferred Location State(s) US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Must Have Technical/Functional Skills Oracle Process Manufacturing (OPM) EBS 12.2.x in OPM Product Development, OPM Process Execution, OPM Financials (Costing), INV, Procurement, Barcoding, MES integrations. Integrations across Oracle ERP (Financials, SCM, P2P, OPM and OTC applications) Experience in OPM Month end close support. Experience in implementing and supporting Oracle EBS OPM in Life sciences industry; exposure to GXP environment Troubleshooting the production issues on various applications and providing timely resolution for issues faced by end users. SQL, PL/SQL, Integrations, Reports, Data conversions, Forms, XML, OAF etc Roles & Responsibilities Strong expertise in Functional and Technical aspects of Oracle Process Manufacturing (OPM) EBS 12.2.x in OPM Product Development, OPM Process Execution, OPM Financials (Costing), INV, Procurement, Barcoding, MES integrations, MSCA, Label printing & Mobile Scanners and OPM Quality. Liaison with other teams, Coordination with Offshore Teams for custom development. Experience with integrations across Oracle ERP (Financials, SCM, P2P, OPM and OTC applications) Experience in OPM (Oracle Process Manufacturing), Experience in OPM Month end close support. Experience in implementing Oracle EBS OPM for Life sciences industry; exposure to GXP environment Troubleshooting the production issues on various applications and providing timely resolution for issues faced by end users. Solution Evaluations and Recommendation - Lead the team in coming out with solution alternatives and takes the recommended solution alternatives to the customer, reviews the solution options and suggests improvements in order to get customer buy in the suggested alternatives. Sound knowledge of the Oracle EBS architecture and how it can be interfaced with all the upstream and downstream systems. Should and must have strong experience in Oracle OPM Implementation, Maintenance Support Projects, Upgrades and Migrations. Troubleshoot and work with Oracle Support to resolve problems. Must have the ability to create Oracle AIM documentation, both technical and end user. Salary Range: $90,000 - $130,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Assured Guaranty is seeking an experienced PeopleSoft Functional Analyst focused on providing functional support and analysis for PeopleSoft Financials applications, specifically for the General Ledger, Accounts Payable, Asset Management and TR-Cash Management / Financial Gateway modules. The analyst will be responsible for troubleshooting, maintenance and support of Oracle PeopleSoft applications as well as designing, implementing and testing customizations, special projects and upgrades. This position requires strong analytical skills and the ability to communicate effectively with stakeholders. Key Responsibilities: Requirements Gathering and Documentation: Collaborates with stakeholders to understand business requirements and translate them into functional specifications. Identifies opportunities for process improvement and optimization within PeopleSoft applications. System Configuration and Optimization: Implements and enhances software, including configuration, testing, and issue remediation of PeopleSoft Financials application, including General Ledger, Accounts Payable Treasury-Cash Management and Asset Management modules. Knowledge Demonstrates in-depth knowledge of the installed PeopleSoft modules (GL, AP, AM, TR-CM) and system configuration. Possesses a deep understanding of the end-to-end processes from a functional perspective. Testing and Quality Assurance: Creates test scripts and plans with a focus on risk and end user requirements. Coordinates and executes testing and quality assurance activities of customizations, upgrades, and patches across multiple environments to ensure system stability. Problem Solving and Support: Provides functional consulting and support to users, troubleshooting issues and offering solutions to system problems. Provides guidance to and assists others in the administration and use of business applications. Implement, and administer software, tools, and procedures to monitor, alert, report on, and remediate issues within business applications Designs and develops nVision reports and SQL queries to facilitate reporting, application troubleshooting, and application enhancements. Works successfully with team members to execute complex initiatives Self-manages required tasks, with an awareness of efficiency and risk management. Possesses strong verbal, written and interpersonal communication with management Candidate Requirements Bachelor's degree in accounting or business preferred OR an equivalent combination of education and experience. Two to four years of accounting experience in general ledger and/ or accounts payable. At least five years of experience in PeopleSoft Financials Management with specific knowledge of GL, AP, AM and TR-CM modules. Expertise in troubleshooting and supporting Oracle PeopleSoft applications. Strong experience in writing Business Requirement, Fit Gap Analysis, and Functional Design documents. Proficient in PS Query, SQL and understanding of key transactional tables. Strong written and oral communication skills. Knowledge of PeopleSoft Security, PeopleTools, Application Designer, PeopleCode, PeopleSoft Test Framework (PTF) a plus Compensation Annual base salary for the position is expected to be from $115,000 per year to $135,000 per year. The actual salary will depend on various factors, including but not limited to a candidate's experience and credentials, salary expectations of applicable candidates, and other applicable market conditions. This position also provides applicable employee benefits, as well as eligibility for an annual discretionary bonus.