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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $41,992 | $20.19 |
| 2 | Boston, MA | $41,447 | $19.93 |
| 3 | New York, NY | $39,665 | $19.07 |
| 4 | Jersey City, NJ | $39,002 | $18.75 |
| 5 | Chicago, IL | $38,624 | $18.57 |
| 6 | Denver, CO | $38,612 | $18.56 |
| 7 | Smithfield, RI | $38,083 | $18.31 |
| 8 | Merrimack, NH | $37,607 | $18.08 |
| 9 | Salt Lake City, UT | $36,512 | $17.55 |
| 10 | Albuquerque, NM | $33,416 | $16.07 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $110,504 | $53 | 2 |
| 2 | Customer Service Expert | $91,881 | $44 | - |
| 3 | Telephone Service Adviser | $84,499 | $41 | - |
| 4 | Customer Solutions Specialist | $80,023 | $38 | - |
| 5 | Service Advisor | $79,996 | $38 | - |
| 6 | Service Officer | $78,011 | $38 | - |
| 7 | Customs Consultant | $75,267 | $36 | - |
| 8 | Customer Relationship Specialist | $73,085 | $35 | - |
| 9 | Service Consultant | $72,939 | $35 | - |
| 10 | Customer Service Senior Associate | $72,412 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TD Ameritrade | $37,506 | $18 | - |
| 2 | Deutsche Bank | $37,032 | $18 | 5 |
| 3 | Credit Suisse | $36,577 | $18 | - |
| 4 | First Republic Bank | $36,503 | $18 | - |
| 5 | The Vanguard Group | $36,413 | $18 | 13 |
| 6 | Franklin Templeton | $36,042 | $17 | 7 |
| 7 | John Hancock Investment Management | $35,852 | $17 | - |
| 8 | ProFund Advisors | $35,520 | $17 | - |
| 9 | Janus Henderson U.S. | $35,324 | $17 | - |
| 10 | MFS Investment Management | $35,282 | $17 | - |
| 11 | UBS | $35,147 | $17 | 52 |
| 12 | Merrill Lynch | $34,795 | $17 | - |
| 13 | J.P. Morgan | $33,933 | $16 | - |
| 14 | Nomura Securities | $33,910 | $16 | 4 |
| 15 | Standard Chartered | $33,461 | $16 | 2 |
| 16 | BlackRock | $33,144 | $16 | 6 |
| 17 | Morningstar | $33,069 | $16 | 1 |
| 18 | eMoney Advisor | $32,871 | $16 | - |
| 19 | Putnam Investments | $29,237 | $14 | - |
| 20 | Bank of Scotland | $27,121 | $13 | - |