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Become A Field Account Manager

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Working As A Field Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $88,489

    Average Salary

What Does A Field Account Manager Do At Staples

* Responsible for establishing a track record of service excellence through pro-active account stewardship including customer reporting, quarterly reviews, service escalations, and constant contact with the customer
* Develop new applications and deployments across the customer’s enterprise through strong relationships, compelling analysis and innovative ideas and solutions
* Drive the support infrastructure team to deliver excellence and address customer complaints and concerns in positive teaming environment
* Manage margin contribution through close monitoring of actual service and supplies usage, recommending margin enhancing alternatives to achieve above average margins for the customer type
* Achieve assigned budget
* Understand unique print requirements and identify services and products that support those needs
* Instrumental in developing new ideas to support our MPS business

What Does A Field Account Manager Do At Unitedhealth Group

* Own the service experience of customers at the field level by working with the Operations Service Team and other matrix partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations Develop and maintain strong relationship with internal partners in Operations Service Team to manage customer service experience Fully accountable for supporting the SAE in facilitating resolution of all elevated customer service requests by working with the Operations Service Team, and conducting customer consultations as required Facilitate customer meetings with the Operational Service Team regularly to assess trends and keep abreast of any escalating issues and service trends Train customers on umr.com and InfoPort Reporting.
* Expand customer expertise and reliance on online web tools to drive usage and adoption Maintain and provide customer information to the SAE on service trends, umr.com adoption, myHCE usage, wellness initiatives, and improvement opportunities, etc.
* Conduct meetings with customers to identify issues / trends and analyze root causes to determine corrective action steps Establish and maintain strong and appropriate relationships with customers to maintain persistency Establish and maintain Broker / Consultant relationship as needed, but primarily with customer Coordinate ordering of enrollment materials/directories for customers Coordinate resolution of pre - implementation service and eligibility issues with Implementation department Coordinate implementation activities Conduct enrollment meetings and customer sponsored health fairs for assigned customers (and as needed for multisite requests from other offices) Demonstrate a high level of healthcare industry knowledge as well as the customer's specific industry Perform other assignments and responsibilities as required by management Performance Driven: Delivers exceptional performance; strives to achieve stretch objectives

What Does A Field Account Manager Do At Illinois Tool Works, Inc.

* Responsible for supporting an existing distributor network in the growth of existing business and the acquisition of new business
* Supporting existing distributors in the presentation and training of products and services to existing clients
* Cold calling new car dealership opportunities and working with distributors to identify, develop and close new business
* Training the distributor’s sales team and customers on products, equipment and service offerings
* Responsible for reviewing current accounts, selling new products to existing accounts, and gaining placement of existing products to accounts that do not yet carry them
* Collects and enters basic information on customer accounts, decision makers, product needs/issues, etc.
* Submits short and long-range sales plans and prepares sales strategies utilizing available marketing programs to reach nominated targets
* Responsible for retaining long-term customer relationships with established distributors

What Does A Field Account Manager Do At RELX Group

duties as assigned

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How To Become A Field Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Field Account Manager jobs

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Field Account Manager Demographics

Gender

  • Male

    55.9%
  • Female

    42.9%
  • Unknown

    1.2%

Ethnicity

  • White

    81.2%
  • Hispanic or Latino

    10.7%
  • Asian

    5.6%
  • Unknown

    1.9%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    60.0%
  • Hawaiian

    5.0%
  • Czech

    5.0%
  • Japanese

    5.0%
  • French

    5.0%
  • Mandarin

    5.0%
  • Carrier

    5.0%
  • Cantonese

    5.0%
  • Dakota

    5.0%
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Field Account Manager

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Field Account Manager Education

Field Account Manager

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Top Skills for A Field Account Manager

SalesTerritoryPayrollChecksFinancialStatementsCustomerServiceAdditionalSalesPurchaseOrdersSafetyAccountManagementDataEntryNewAccountsAuditProjectManagementBusinessDevelopmentCustomerSatisfactionAccountReviewsSalesRepresentativesKeyAccountsMarketShareDistributorsCorporateOffice

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Top Field Account Manager Skills

  1. Sales Territory
  2. Payroll Checks
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Designed sales training curricula; supervised and led training orientation tours/presentations for classes of 15-20 employees for sales territory management.
  • Generated weekly payroll checks.Redbud Power plant
  • Performed audits of customer financial statements and collateral.
  • Attended team meetings, training sessions and other programs for direct field account sales manager for customer service effectiveness.
  • Installed Boiler System at the University of Minnesota Responsibilities included accounts payable, union payroll, purchase orders, and vendor relations

Top Field Account Manager Employers

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