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Field agent resume examples from 2026

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a field agent resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the field agent role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in field agent-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some field agent interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some field agent interviews.

Here are example skills to include in your “Area of Expertise” on a field agent resume:

  • GPS
  • Long-Term Care
  • Health Insurance
  • Annuities
  • Subpoenas
  • Life Insurance Products
  • Life Insurance Policies
  • Law Enforcement Agencies
  • Product Knowledge
  • Windows
  • Insurance Sales
  • Cold Calls
  • Financial Institutions
  • Financial Products
  • Condition Reports

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the field agent position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write field agent experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great field agent resumes:

Work history example #1

Field Agent

Farmers Insurance

  • Operated and managed independent office.
  • Managed claims for accounts by taking pictures and directly working with claims department to resolve claims in a professional timely matter.
  • Managed development of marketing and communications opportunities to maximize revenue generation.
  • Utilized QuickBooks for record keeping and bank reconciliations.
  • Researched claims history of potential clients and performed workers compensation audits.

Work history example #2

Agent Assistant

Aflac

  • Trained for outside sales position in the Waco area for all of AFLAC products offered.
  • Presented the benefits of Aflac to business owners and HR representatives; with their permission to give presentation to their employees.
  • Utilized proven processes and sales techniques while selling various AFLAC supplemental insurance products.
  • Developed and built business for 10 major accounts via consultative selling with local and national companies within the Philadelphia marketplace.
  • Earned an insurance license and worked with AFLAC educating consumers and selling insurance policies.

Work history example #3

Customer Care Associate

StarTek

  • Assisted home office handling escalated complaints via phone, email, and chat interactions with members.
  • Responded quickly and efficiently to emails sent directly to me from parents and scholars.
  • Requested and evaluated information to determine customer eligibility or needs in accordance with established procedures.
  • Scheduled Payment Arrangements and also Technical Support for Troubleshooting Cellular Devices.
  • Accepted payment toward student accounts and emailed confirmation.

Work history example #4

Bilingual Customer Service (Part-Time)

Penncro Associates

  • Processed bi-weekly payroll for approximately 70 employees for two different departments.
  • Implemented benefit administration, compensation structure, employee communication and workforce diversity for successful employee morale.
  • Established and maintained strong communication channels with clients, consultants and internal operational departments.
  • Required excellent communication, organization, self-reliance, flexibility, and cognizance to anticipate and advert disruptions in service or product.
  • Directed phone/ email sales and support; ensured inventory production quality and efficiency levels; implemented corrective action as required.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in criminal justice

Troy University, Troy, AL

1996 - 1999

Bachelor's Degree in psychology

Ashford University, San Diego, CA

2014 - 2017

Highlight your field agent certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your field agent resume:

  1. Certified Professional, Life and Health Insurance Program (CPLHI)