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Field engineer vs technical services engineer

The differences between field engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field engineer, becoming a technical services engineer takes usually requires 4-6 years. Additionally, a technical services engineer has an average salary of $81,204, which is higher than the $71,874 average annual salary of a field engineer.

The top three skills for a field engineer include customer service, customer satisfaction and project management. The most important skills for a technical services engineer are customer service, technical support, and technical service.

Field engineer vs technical services engineer overview

Field EngineerTechnical Services Engineer
Yearly salary$71,874$81,204
Hourly rate$34.55$39.04
Growth rate3%2%
Number of jobs86,015217,103
Job satisfaction3-
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Average age4541
Years of experience26

What does a field engineer do?

A field engineer's role will vary on the industry or line of work involved. However, the primary responsibility will mostly revolve around handling equipment and machinery, ensuring that they function effectively and safely. It is also the task of a field engineer to oversee the workflow and workforce, giving directions and recommendations when necessary. Furthermore, a field engineer must develop strategies and plans to improve the site's efficiency, produce progress reports, and coordinate with other workers.

What does a technical services engineer do?

A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.

Field engineer vs technical services engineer salary

Field engineers and technical services engineers have different pay scales, as shown below.

Field EngineerTechnical Services Engineer
Average salary$71,874$81,204
Salary rangeBetween $51,000 And $99,000Between $57,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonWashington
Best paying companyMetaApple
Best paying industryEnergyTechnology

Differences between field engineer and technical services engineer education

There are a few differences between a field engineer and a technical services engineer in terms of educational background:

Field EngineerTechnical Services Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Most common majorElectrical EngineeringChemical Engineering
Most common collegeMassachusetts Institute of TechnologyNorthwestern University

Field engineer vs technical services engineer demographics

Here are the differences between field engineers' and technical services engineers' demographics:

Field EngineerTechnical Services Engineer
Average age4541
Gender ratioMale, 92.7% Female, 7.3%Male, 88.0% Female, 12.0%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1%
LGBT Percentage6%5%

Differences between field engineer and technical services engineer duties and responsibilities

Field engineer example responsibilities.

  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Assign IP addresses to the correct users.
  • Install VMware servers and configure to customer needs.
  • Recommend improvements to HSE tools, processes, and policies.
  • Operate, troubleshoot and maintain million-dollar MX-20HD camera surveillance systems.
  • Install boards and drives, as well as windows operating system.
  • Show more

Technical services engineer example responsibilities.

  • Increase new business opportunities and manage existing through CRM.
  • Manage firewalls/internet filter appliances that run Linux operating systems.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Debug and code Java application using JDBC API.
  • Provide secondary level support for the SAN infrastructure.
  • Install any necessary OS and application security patches to ensure that all security holes are plugged.
  • Show more

Field engineer vs technical services engineer skills

Common field engineer skills
  • Customer Service, 9%
  • Customer Satisfaction, 8%
  • Project Management, 6%
  • Azure, 6%
  • Technical Support, 5%
  • Test Equipment, 4%
Common technical services engineer skills
  • Customer Service, 10%
  • Technical Support, 8%
  • Technical Service, 7%
  • Project Management, 4%
  • Customer Satisfaction, 3%
  • SQL, 3%

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