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Become A Field Installation Technician

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Working As A Field Installation Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $48,620

    Average Salary

What Does A Field Installation Technician Do At Grande Communications Networks LLC

* Install, disconnect and educate customer on the products that are installed in the customer's.
* Generates additional company revenue by utilizing effective sales techniques and by offering customers information about product options, sales campaigns, and promotions.
* Adds value to the customers installation by completing Video, Voice and Internet Service component hookups i.e. DVR VCR. Accomplishes work load demands against performance metrics by working productively, safely, and by completing all requested work orders in a timely manner with limited supervision.
* Resolves problems caused by customers equipment, adjusts customers television and/or VCR to improve picture quality, and instructs customers on the correct operation of Video, Voice, Internet Service equipment.
* Ensures customer satisfaction by providing information on all available company products and by promoting a positive, professional image.
* Other duties as assigned.
* Our ideal candidate will possess: High school diploma or equivalent Valid driver license and safe driving record Three (3) years of experience in a broadband related position where they gained experience/skills in installation, troubleshooting and light sales experience Above average problem-solving, planning AND organizational skills Strong communications skills, both written and verbal Ability to work under hazardous conditions is a VITAL necessity in this role and is part of the daily routine.
* You must be able to climb poles, crawl through attics and on rooftops in order to effectively install the products.
* Grande proudly embraces diversity and is an Equal Opportunity

What Does A Field Installation Technician Do At Cook Security Group

* Installs Remote View Surveillance (RVS) products and any other assigned projects.
* Installs and pulls wire as per specifications.
* Installs and wires electronic equipment used in Surveillance systems.
* Acts as site lead and co-ordinates sub-contractors for assigned project
* Tests all installed equipment to ensure proper performance and compliance with customers' requirements.
* Communicates important project status information to management as necessary (RVS or Managed Service).
* Conducts site surveys upon request of management.
* Assists in other Engineering department functions when not travelling
* Performs other related duties as assigned

What Does A Field Installation Technician Do At Thompson Pump and Manufacturing Co., Inc.

* Partner with sales team and Thompson Pump’s By-pass
* Representative to by participate in pre-sale, bid and post-sale activities to
* secure complex by-pass, de-watering and similar projects that call for Thompson
* Pump’s line of equipment and functional expertise.
* Serve as the lead in the set-up and installation phase(s) of
* key projects and participate and direct the proper set-up of pumps and related
* equipment and customer job-sites.
* Operate the equipment and tools necessary to prepare
* job-sites, to include fusion machines, lulls, bobcats and related equipment.
* Train and instruct others on the proper operation and
* maintenance of installed systems with an emphasis on environmental, health and
* safety issues related to each project.
* Assure that equipment is properly working in accordance with
* specifications and Thompson Pump’s qualitative standards before equipment is
* delivered and while on rent to our customer’s.
* Complete field reports and other documentation, to include
* shipping documents, field reports, etc.
* Conduct minor service and repairs on Thompson equipment
* located on customer job-sites

What Does A Field Installation Technician Do At Siemens

* Coordinates with contractors in the process of installation of systems sold by a branch office.
* Performs system commissioning on systems including loading software programs and implementing modifications as necessary.
* Conducts testing and inspects systems under maintenance agreements.
* Responds and carries out to completion any troubleshooting and repairs to assigned customer systems.
* Ensures company-owned test equipment and installation equipment is in proper working order.
* Returns equipment in need of repair or calibration to the office in a timely manner.
* Identifies code issues and non-conformance issues.
* Makes recommendations regarding both systems installations and service contract facilities.
* Reports daily on activities completed, deferred, requiring further action or material.
* Participates in On
* Call assignments/ schedules as required.
* Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned.
* Coordinates with contractors in the process of installation of systems sold by a branch office.
* Performs system commissioning on systems including loading software programs and implementing modifications as necessary.
* Conducts testing and inspects systems under maintenance agreements.
* Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers

What Does A Field Installation Technician Do At Mc MacHinery Systems Inc.

* Perform equipment
* installation as well as verify proper operation of machines to the
* manufacture specifications by performing any needed test.
* Review, evaluate, and resolve
* machine problems at customer sites, or by phone, with limited supervision.
* Must assume responsibility
* and exercise discretion and independent judgment to evaluate, diagnose,
* and provide timely, appropriate responses and resolutions to customer
* problems.
* Provide adequate training to
* customers (and in some events other MC Machinery employees) with the
* overall intention of instructing and/or recommending methods that will
* improve and/or enhance the performance of the machinery and optimize its
* usage for their particular needs.
* Ability to effectively
* document and communicate ideas, strategies, problems, and solutions in
* both verbal and written forms to co-workers and customers.
* Ability to prepare written
* service reports and other necessary supportive documentation.
* KNOWLEDGE

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How To Become A Field Installation Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Field Installation Technician jobs

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Field Installation Technician Demographics

Gender

  • Male

    94.6%
  • Female

    5.1%
  • Unknown

    0.3%

Ethnicity

  • White

    79.3%
  • Hispanic or Latino

    11.6%
  • Asian

    6.9%
  • Unknown

    1.2%
  • Black or African American

    1.0%
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Languages Spoken

  • Spanish

    66.7%
  • Carrier

    26.7%
  • French

    6.7%

Field Installation Technician

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Field Installation Technician Education

Field Installation Technician

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Top Skills for A Field Installation Technician

FiberOpticTroubleshootInternetCustomerServicePCCoaxRGFire/LifeSafetyVideoCctvT-1Cat5SecuritySystemsWindowsXPIPBatteryNortelAnalogEthernetAdditionalCustomerSatisfaction

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Top Field Installation Technician Skills

  1. Fiber Optic
  2. Troubleshoot
  3. Internet
You can check out examples of real life uses of top skills on resumes here:
  • Install and configure Fiber Optic Multiplexer subsystems.
  • Completed bench repairs, troubleshooting, testing, and certifying the operation of system components and 3rd party equipment.
  • Installed wireless internet, running CAT 5 cable in residential area, programmed Cisco routers and Motorola Canopy RF Radios.
  • Established and maintained positive relationships with clients while providing quality customer service and retention.
  • State Farm AERO6 roll out to replacing all PC, Notebooks and Laser printers at State Farm offices.

Top Field Installation Technician Employers

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