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Field manager vs field service supervisor

The differences between field managers and field service supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a field manager, becoming a field service supervisor takes usually requires 4-6 years. Additionally, a field manager has an average salary of $68,695, which is higher than the $53,079 average annual salary of a field service supervisor.

The top three skills for a field manager include minor maintenance, patients and customer service. The most important skills for a field service supervisor are customer service, customer satisfaction, and safety procedures.

Field manager vs field service supervisor overview

Field ManagerField Service Supervisor
Yearly salary$68,695$53,079
Hourly rate$33.03$25.52
Growth rate8%6%
Number of jobs79,90874,106
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 44%
Average age4647
Years of experience86

What does a field manager do?

A field manager is an individual who manages a staff of field representatives that travel to customers' sites to promote their products or services. Field managers must hire new employees and arrange in-house and vendor training programs to ensure they have a full understanding of their responsibilities. They must evaluate all their field employees and generate reports highlighting the strengths and weaknesses of each member of the team. Field managers may work in different industries that have outside sales representatives such as pharmaceutical companies, computer repair companies, or HVAC companies.

What does a field service supervisor do?

A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.

Field manager vs field service supervisor salary

Field managers and field service supervisors have different pay scales, as shown below.

Field ManagerField Service Supervisor
Average salary$68,695$53,079
Salary rangeBetween $43,000 And $109,000Between $34,000 And $82,000
Highest paying CityBoston, MASan Francisco, CA
Highest paying stateNevadaWashington
Best paying companyGenentechWEC Energy Group
Best paying industryTelecommunicationEnergy

Differences between field manager and field service supervisor education

There are a few differences between a field manager and a field service supervisor in terms of educational background:

Field ManagerField Service Supervisor
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia Polytechnic State University-San Luis ObispoCalifornia State University - Bakersfield

Field manager vs field service supervisor demographics

Here are the differences between field managers' and field service supervisors' demographics:

Field ManagerField Service Supervisor
Average age4647
Gender ratioMale, 73.0% Female, 27.0%Male, 88.3% Female, 11.7%
Race ratioBlack or African American, 3.7% Unknown, 4.4% Hispanic or Latino, 17.4% Asian, 2.8% White, 71.0% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage4%8%

Differences between field manager and field service supervisor duties and responsibilities

Field manager example responsibilities.

  • Manage RFI process and coordination amongst all trades.
  • Manage accurate store visit information in CRM's, Salesforce and Netsuite.
  • Manage projects and staff to collect funds for lobbying efforts against reversal of EPA edicts
  • Cultivate and leverage a network of high-achieving partners to grow relationships, leads and sales.
  • Manage a marketing team that walk door to door offering information on replacement windows to homeowners.
  • Manage named, enterprise accounts in public, healthcare and commercial verticals in Oregon and SW Washington.
  • Show more

Field service supervisor example responsibilities.

  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Comply at all times with FAA, TSA, and U.S. Customs guidelines and regulations.
  • Satellite head end and RF distribution system design.
  • Perform break/fix repair on printers, servers and workstations.
  • Complete reports to the FAA anytime there are an incident involving an aircraft.
  • Coordinate route for field service technician on daily repairs of HVAC equipment as well as routine maintenance schedules.
  • Show more

Field manager vs field service supervisor skills

Common field manager skills
  • Minor Maintenance, 12%
  • Patients, 11%
  • Customer Service, 9%
  • Medicare, 6%
  • Rental Equipment, 5%
  • Rehabilitation, 4%
Common field service supervisor skills
  • Customer Service, 18%
  • Customer Satisfaction, 7%
  • Safety Procedures, 6%
  • OSHA, 4%
  • HVAC, 3%
  • Government Regulations, 3%

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