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Field merchandiser skills for your resume and career

Updated January 8, 2025
4 min read
Field merchandiser example skills
Below we've compiled a list of the most critical field merchandiser skills. We ranked the top skills for field merchandisers based on the percentage of resumes they appeared on. For example, 26.1% of field merchandiser resumes contained sales floor as a skill. Continue reading to find out what skills a field merchandiser needs to be successful in the workplace.

15 field merchandiser skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how field merchandisers use sales floor:
  • Replenished product on sales floor as required per merchandising guidelines, maintained pricing and signing and restocked merchandise as needed.
  • Involved departments on merchandising products onto the sales floor to gain sales while controlling purchases to maintain a profit.

2. Store Management

Here's how field merchandisers use store management:
  • Develop professional relationships with all levels of store management and communicate concerns and recommendations.
  • Maintain a professional working relationship with store associates, store management and Field Supervisors

3. Store Associates

Here's how field merchandisers use store associates:
  • Maintain inventory presence by correcting inventory quantities and working with store associates to ensure consistent replenishment and no sale resolutions.
  • Conduct information and training sessions with store associates to a sure that they are well educated on all Timex brands.

4. Plan-O-Grams

Plan-o-grams, also known as planograms, is a visual strategy that focuses on the planned layout of a store's products and services. It primarily aims to put products in a position that will attract customers, securing sales in the process.

Here's how field merchandisers use plan-o-grams:
  • Implemented a plan-o-gram, installation of security fixtures, maintain professionalism and good customer relations.
  • Report to stores inside assigned territory and reset merchandise according to plan-o-gram.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how field merchandisers use customer service:
  • Provided quality customer service through regular interaction, conflict resolution and communications with store managers, owners and employees.
  • Provide excellent customer service to customers shopping and cultivate positive relationships with store personnel and management.

6. End Caps

Here's how field merchandisers use end caps:
  • Arranged for special promotional displays (end caps, shadow boxes, stack outs, etc.)
  • Coordinate end caps and power lane displays based on current promotions and company objectives.

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7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how field merchandisers use product knowledge:
  • Coordinate and host all seminars and in-store events to provide associates with product knowledge and discuss big initiatives.
  • Conduct training on product knowledge, PANDORA Way of Selling, and Key Performance Indicators.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how field merchandisers use pos:
  • Maintained proper inventory levels and ensured proper placement of POS materials.
  • Placed point-of-sale (POS)and point-of-purchase (POP) in each retail store according to retailers's contract.

9. Expense Reports

Here's how field merchandisers use expense reports:
  • Maintain accurate records of daily activities such as, but not limited to, store visits and expense reports.
  • Reviewed program budgets, approved expense reports and supply requisitions, monitored resets, and sales.

10. POG

Here's how field merchandisers use pog:
  • Collect and enter merchandise data into computer, POG resets and updates
  • Reorganize shelves according to updated store blueprints and POGs.

11. Sales Associates

Here's how field merchandisers use sales associates:
  • Trained merchandise coordinators and sales associates to implement merchandising and visual strategies to increase sales
  • Developed and maintained relationships with all levels of management and sales associates within the store and promptly resolved issues as necessary.

12. Depot

A depot is a location set aside by a business as a storage location for products. It is a physical distribution pathway that aids the movement of goods from one place to another area and business to customers

Here's how field merchandisers use depot:
  • Follow plan o gram, blue prints and adhere to policy procedures set by Advantage Solutions and Home Depot.
  • Work with Home Depot associates and management to decide how certain goods should be displayed to maximize sales.

13. Sales Promotions

Here's how field merchandisers use sales promotions:
  • Implemented promotional campaigns including displays and sales promotions.
  • Provided work flexibility with rapidly changing in-store sales promotions.

14. Client Objectives

Client objectives are the small steps that a client can take to accomplish the plan goal. Whenever the client accomplishes an objective, he/she gets a feeling of progress.

Here's how field merchandisers use client objectives:
  • Achieve specified client objectives and assignments.
  • Establish a professional working relationship with management to meet company and client objectives.

15. Retail Accounts

Here's how field merchandisers use retail accounts:
  • Field Merchandiser and Independent contractor servicing manufacturing clients for major retail accounts.
  • Service various retail accounts maintaining poster rack displays, placing new titles, issuing credits and destroying past merchandise.
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List of field merchandiser skills to add to your resume

Field merchandiser skills

The most important skills for a field merchandiser resume and required skills for a field merchandiser to have include:

  • Sales Floor
  • Store Management
  • Store Associates
  • Plan-O-Grams
  • Customer Service
  • End Caps
  • Product Knowledge
  • POS
  • Expense Reports
  • POG
  • Sales Associates
  • Depot
  • Sales Promotions
  • Client Objectives
  • Retail Accounts
  • Product Displays
  • Store Training
  • Retail Store
  • Floor Plan
  • Routine Maintenance
  • Product Demonstrations
  • Grocery Store
  • Sales Training
  • Retail Locations
  • Inventory Control
  • Customer Relationships
  • Product Line
  • Product Placement
  • Trade Shows
  • Visual Presentation
  • Product Quality
  • Sales Volume
  • Grand Openings
  • Store Displays
  • Store Resets
  • Hallmark
  • Store Remodels
  • Costco
  • SAM

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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