How to hire a field operations supervisor

How to hire a field operations supervisor, step by step

Here's a step-by-step field operations supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a field operations supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new field operations supervisor
• Step 8: Go through the hiring process checklist

What does a field operations supervisor do?

Post a field operations supervisor job for free, promote it for a fee

Post free

1. Identify your hiring needs

   First, determine the employments status of the field operations supervisor you need to hire. Certain field operations supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect field operations supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of field operations supervisor salaries for various roles:

   Type of Field Operations Supervisor	Description	Hourly rate
   Field Operations Supervisor		$21-34
   Operations Team Leader	An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment... Show more	$13-51
   Supervisor	Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met... Show more	$14-44

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Safety Standards
   • Customer Satisfaction
   • Direct Reports
   • EEO
   • Performance Reviews
   • Quality Standards
   • Disciplinary Actions
   • Safety Procedures
   • Direct Supervision
   • OSHA
   • Employee Training
   • EMS
   • Group Training Sessions

   Check all skills

   Responsibilities:

   • Train and manage six (6) employees to complete mapping assignments using a hand hold GPS device.
   • Manage deployment, maintenance, support, and upgrade of PC hardware / software and operating systems, safeguarding proper updates.
   • Lead Kaizen identifying changeover/set-up issues.
   • Establish and manage economic development programs, improve reporting standards, and significantly increase accountability within logistics area.
   • Assist in the management of office functions require to support QA field operations.
   • Contribute to team adoption of TPM practices and area ownership.

   More field operations supervisor duties

3. Make a budget

   Including a salary range in your field operations supervisor job description helps attract top candidates to the position. A field operations supervisor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a field operations supervisor in South Dakota may be lower than in Wyoming, and an entry-level field operations supervisor usually earns less than a senior-level field operations supervisor. Additionally, a field operations supervisor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average field operations supervisor salary

   $55,952yearly

   $26.90 hourly rate

   ---

   Entry-level field operations supervisor salary

   $44,000 yearly salary

   Updated December 17, 2025

   Average field operations supervisor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$69,658	$33
   2	Connecticut	$63,863	$31
   3	New Jersey	$63,779	$31
   4	Colorado	$63,730	$31
   5	New Hampshire	$62,718	$30
   6	New York	$60,655	$29
   7	Maryland	$59,247	$28
   8	Pennsylvania	$58,032	$28
   9	Oregon	$57,814	$28
   10	Maine	$57,585	$28
   11	Oklahoma	$55,338	$27
   12	Montana	$54,631	$26
   13	South Carolina	$53,943	$26
   14	Utah	$53,270	$26
   15	Texas	$52,958	$25
   16	Arizona	$52,239	$25
   17	Tennessee	$51,960	$25
   18	Alabama	$50,355	$24
   19	Georgia	$50,334	$24
   20	Florida	$46,188	$22

   Average field operations supervisor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	JCPenney	$100,560	$48.35	673
   2	SoCalGas	$79,667	$38.30
   3	Constellation Energy Partners	$76,456	$36.76	38
   4	American Water	$74,614	$35.87	36
   5	National Grid plc	$72,184	$34.70	1
   6	National Fuel Gas	$69,692	$33.51	2
   7	Eversource Energy	$68,727	$33.04	43
   8	DTE Energy	$67,575	$32.49	6
   9	Mercy Health	$66,027	$31.74	6
   10	CLEAResult	$65,888	$31.68	9
   11	Superior Plus Energy	$63,196	$30.38	8
   12	Bon Secours Community Hospital	$62,672	$30.13	5
   13	Washington Metropolitan Area Transit Authority	$61,598	$29.61	1
   14	Veolia Water Tech	$61,223	$29.43	17
   15	Voith GmbH	$61,067	$29.36	9
   16	Toyota Financial Svc	$61,013	$29.33	1
   17	Joerns Healthcare LLC	$59,916	$28.81	10
   18	Alma Restaurant	$59,498	$28.60	2
   19	ABM Industries	$59,222	$28.47	464
   20	Clean Energy Fuels	$59,132	$28.43

4. Writing a field operations supervisor job description

   A field operations supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a field operations supervisor job description:

   Field operations supervisor job description example

   DISH is a Fortune 200 company that supports 125+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.
   
   Our dedication to customer experience is paying off: in 2022, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the fifth year in a row.
   Job Duties and Responsibilities
   
   The Field Operations Supervisor/Manager provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem solving abilities, excellent interpersonal skills and a customer service focus.
   
   As a Field Operations Supervisor/Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide a company vehicle, free DISH programming, paid training, and incredible opportunity for advancement.
   
   Specific duties:
   Supporting new employees through training and future development; Demonstrating and coaching behaviors that ensure quality customer service; Training existing Installers/Technicians on changing processes, procedures and technologies; Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards; Monitoring and coaching to improve team and individual performance; Managing fleet-related processes including vehicle maintenance and upkeep; Addressing escalated customer and/or employee issues.
   
   Skills, Experience and Requirements
   
   As a Field Operations Supervisor/Manager you must be able to lead and motivate a diverse team to achieve common goals. We are looking for a supervisor/manager with excellent communication skills, energetic leadership style, strong problem solving abilities, and effective conflict resolution skills.
   
   Additional requirements:
   High School diploma, college degree preferred but not required; A strong competency in leading, developing, mentoring, and coaching; Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports; Ability to write reports and correspondence; Excellent presentation, facilitation and communication skills; Ability to frequently lift and/or move up to 75 pounds, working in small spaces and/or various heights, work in all climates and safely operate a motor vehicle; Willingness to work flexible hours, including weekends.
   Benefits:
   
   At Dish Network, we are proud to offer a competitive salary as well as a full benefits package and bonus opportunity.
   Performance bonus Medical, dental, vision 401(k) with company match Paid Time Off Profit Sharing Tuition reimbursement Complementary Dish Network programming
   Salary Range
   
   Compensation: $52,232.82/Year - $62,232.82/Year
   Benefits
   
   From versatile health perks to new career opportunities, check out our benefits on our careers website .
   
   Candidates need to successfully complete a pre-employment screen, which may include a drug test.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right field operations supervisor for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your field operations supervisor job on Zippia to find and recruit field operations supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting field operations supervisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new field operations supervisor

   Once you've selected the best field operations supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new field operations supervisor. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a field operations supervisor?