5 Field Operations Supervisor Resume Examples

Five Key Resume Tips For Writing A Field Operations Supervisor Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Safety Procedures, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Field Operations Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Field Operations Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Field Operations Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Diane Ford
Field Operations Supervisor
Employment History
Field Operations Supervisor2020 - Present
Jo-Ann StoresOpelika, AL
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Maintain a high level of visibility on the sales floor to ensure team is executing daily goals.
  • Audit dealerships, contracts, equipment productivity, profitability, marketing, customer service and dealer presence.
  • Assessed the needs of the customer and provided the appropriate level of service and product knowledge on the sales floor.
Crew Leader Assistant2019 - 2020
Dunkin' Donuts Northeast Distribution CenterPhiladelphia, PA
  • Apply excellent customer service during high and low work volumes.
  • Provide customer service for drink and food services.
  • Be accountable for everything in the store on my shift, customer service, as well as training new crew members.
Lead Person2017 - 2019
AmazonPhoenix, AZ
  • Conducted all types of CNP fraud investigation within high volume retail online business.
  • Ensured quality met company standards.
  • Ensured company policies and guidlines were met.
  • Selected customer orders and required to pay close attention to detail.
  • Wipe and clean hand tools and area as regular maintenance.
General Contractor2015 - 2017
CBC CompaniesChandler, AZ
  • Led team projects and morning briefings with regard to safety and procedures.
  • Perform general construction and remodeling of houses.
Education
Bachelor's Degree In Business2007 - 2010
American InterContinental UniversityChandler, AZ
 
 
Contact Information
Opelika, AL
(240) 555-9749
dford@example.com
Skills
Frac
Construction Sites
Safety Rules
Direct Reports
EEO
Acceptable Materials
Room Additions
Installation Crews
HR
Windows
 
 
Benjamin Clark
Field Operations Supervisor
West Caldwell, NJ
(410) 555-5474
bclark@example.com
Skills
Crew MembersCommunicationQuality StandardsEmergencyCompany PoliciesData CollectionCustomer ServiceBobcatSales FloorWorksite
 
 
Employment History
Field Operations Supervisor2020 - Present
VerizonWest Caldwell, NJ
  • Managed major projects such as 911 Emergency and 311 Non-Emergency.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
  • Devised and published metrics to measure the organization's success in delivering world class customer service.
  • Conducted Truck & Tool Inspections with direct reports and demonstrated safety procedures and protocol including ladder handling and defensive driving.
  • Managed training, performance and absence rates for four direct reports in the NCC Transport.
Lead Field Technician2019 - 2020
VerizonWest Caldwell, NJ
  • Install needed cabling, wall jacks, set top boxes, and routers to support the network.
  • Perform site surveys and inventories and update databases on 50 assigned sites.
  • Trouble shooting and repair of mobile devices Provisioning & Firmware Upgrades as required.
  • Identify and label phone lines at MPOE on 66 blocks.
  • Install Cisco Catalyst 3560 V2 series, as well as other Cisco Routers.
Field Supervisor2017 - 2019
RicohWest Caldwell, NJ
  • Coordinated and administered daily service tickets ensuring reliable customer service.
  • Build strong business partnerships through consistent communication and training standards with both Store and District partners.
General Contractor2015 - 2017
Labor ReadyRochester, NY
  • Demonstrated organizational ability to handle project management, multiple tasks, prioritizing is necessary, and meeting required deadlines.
  • Maintained field employee records, logs and payroll.
  • license B1003995 after starting out with partner as handyman company working on multiple residential and small scale commercial tenant improvement projects.
Education
Bachelor's Degree of Construction Management2007 - 2010
Minnesota State University - MankatoMankato, MN
 
 
Willie Payne
Field Operations Supervisor
Contact Information
Islandton, SC
(970) 555-2306
wpayne@example.com
Skills
  • NCO
  • Facility
  • Job Descriptions
  • On-The-Job Training
  • Company Vehicle
  • Life Insurance
  • Crew Leaders
  • Osha
  • Telephone Calls
  • Company Policies
 
 
Employment History
Field Operations Supervisor2011 - Present
Belk
Islandton, SC
  • Checked in medications brought to facility by the pharmacy Answered phone calls and directed to appropriate staff.
  • Supervised and trained 13 employees on company policies and career development.
  • See that all safety procedures are followed day to day.
Recruiting Assistant2004 - 2011
International Paper
Islandton, SC
  • Verified personnel-related data to facilitate the corporate human resources information system (HRIS) transition from SAP to ADP PC Payroll.
  • Source prospective candidates through internal database and Internet.
  • Created PowerPoint presentation for meetings.
Human Resources Assistant2002 - 2004
International Paper
Islandton, SC
  • Worked with third party on Workers Compensation activities.
  • Re-organized personnel files according to updated company policy.
  • Conducted exit interviews and identified trends.
  • Assisted with the implementation process of new HRIS system (Powersource to ADP).
Non-Commissioned Officer2001 - 2002
United States Marine
Islandton, SC
  • Supervised eighteen personnel in six different commodity shops supporting a medical treatment facility during twenty-four hour combat operations.
  • Assisted with international flight arrivals requiring customs procedures.
  • Supervised six NCO's, seven junior enlisted Soldiers and 18 civilian personnel treating an average of 3,000 patients a month.
Education
High School Diploma of null2001 - 2001
 
 
Linda Ferguson
Field Operations Supervisor
Contact Info
Phoenix, AZ
(760) 555-5765
lferguson@example.com
Skills
Training Classes
Heavy Equipment
EMS
Performance Standards
Emt-B
Company Standards
Patient Care
Business Development
Safety Meetings
Job Sites
Employment History
Field Operations Supervisor2020 - Present
U-HaulPhoenix, AZ
  • Increased profitability by $25,000 within four months of assuming position by consistently driving customer service and customer loyalty.
  • Completed inspec-tions and audits; supported centers; transferred and repaired rental equipment.
  • Championed exceptional customer service by ensuring that all clients are acknowledged and attended to in a timely manner.
Field Service Supervisor2015 - 2020
Ernst & YoungNew York, NY
  • Build strong business partnerships through consistent communication and training standards with both Store and District partners.
  • Opened food service areas in new and remodeled stores.
  • Ensured compliance to company policies and procedures through proper handling of all transactions and corresponded documentation (i.e.
  • Processed all warranty claims for the department, both manufacturer and extended plans.
Field Supervisor2014 - 2015
U.S. Census BureauNew York, NY
  • Supervised a staff of 50 crew leaders and enumerators who collected public census data.
  • Assumed supervision for all Crew Leaders in district when original FOS could not continue.
  • Supervised 8 Crew Leaders, 80 Enumerators, monitored progress of all operations in FOS district.
Paramedic2012 - 2014
Englewood Hospital and Medical CenterNew York, NY
  • Assisted in creation of design and architectural planning of the new Kaplan Emergency Department.
  • Initiated patient care with appropriate treatments, staying within established guidelines and current level of training.
Education
Some College Courses of Criminal Justice2007 - 2007
John Jay College of Criminal Justice of the City University of New YorkNew York, NY
 
 
Helen Ortiz
Field Operations Supervisor
Tampa, FL
(550) 555-1314
hortiz@example.com
Experience
Field Operations Supervisor2015 - Present
HumanaTampa, FL
  • Complete Humana Health care surveys Medication monitoring Educate on the disease process Customer service
  • Key tasks include: Supervise twenty four associates in the daily operations of unit.
  • Provided effectively communication with clients, families, Physicians, Attorneys, etc.
  • Initiated communication with supporting elements on any follow-up actions in regards to briefings.
Field Service Supervisor2011 - 2015
WalmartAlbuquerque, NM
  • Conduct recruitment and training for new workers, as well as sanction or terminate the service of erring customer service representatives.
  • Uphold company standards by assuming responsibility of maintaining store cleanliness and appearance.
  • Increased customer satisfaction, instructed coworkers in proper procedures.
Field Supervisor2001 - 2011
City of AlbuquerqueAlbuquerque, NM
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Monitored process and work station information to guarantee accuracy and conformance to company standards.
  • Installed and maintained communication systems on gas drilling rigs.
  • Direct supervision of technical staff tasked with environmental testing for various Arizona municipalities.
Paramedic1993 - 2001
Superior Air-Ground Ambulance ServiceAlbuquerque, NM
  • Experience in intravenous line insertion (IV).
  • Assisted with helicopter trauma transports to facilities.
  • Provide emergency medical care to professional athletes, staff, and fans at Soldier Field, Chicago.
  • Perform basic patient care with patients of all ages on daily basis.
Skills
Quality StandardsEEOWarranty ClaimsDirect ReportsSafety ProceduresClient ServiceJob SitesPerformance ReviewsProceduresSafety Standards
Education
Some College Courses In Medical Technician1988 - 1988
West Coast Ultrasound InstituteLos Angeles, CA
 
 
Diane Ford
Field Operations Supervisor
Employment History
Field Operations Supervisor2020 - Present
Jo-Ann StoresOpelika, AL
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Maintain a high level of visibility on the sales floor to ensure team is executing daily goals.
  • Audit dealerships, contracts, equipment productivity, profitability, marketing, customer service and dealer presence.
  • Assessed the needs of the customer and provided the appropriate level of service and product knowledge on the sales floor.
Crew Leader Assistant2019 - 2020
Dunkin' Donuts Northeast Distribution CenterPhiladelphia, PA
  • Apply excellent customer service during high and low work volumes.
  • Provide customer service for drink and food services.
  • Be accountable for everything in the store on my shift, customer service, as well as training new crew members.
Lead Person2017 - 2019
AmazonPhoenix, AZ
  • Conducted all types of CNP fraud investigation within high volume retail online business.
  • Ensured quality met company standards.
  • Ensured company policies and guidlines were met.
  • Selected customer orders and required to pay close attention to detail.
  • Wipe and clean hand tools and area as regular maintenance.
General Contractor2015 - 2017
CBC CompaniesChandler, AZ
  • Led team projects and morning briefings with regard to safety and procedures.
  • Perform general construction and remodeling of houses.
Education
Bachelor's Degree In Business2007 - 2010
American InterContinental UniversityChandler, AZ
 
 
Contact Information
Opelika, AL
(240) 555-9749
dford@example.com
Skills
Frac
Construction Sites
Safety Rules
Direct Reports
EEO
Acceptable Materials
Room Additions
Installation Crews
HR
Windows
 
 
Benjamin Clark
Field Operations Supervisor
West Caldwell, NJ
(410) 555-5474
bclark@example.com
Skills
Crew MembersCommunicationQuality StandardsEmergencyCompany PoliciesData CollectionCustomer ServiceBobcatSales FloorWorksite
 
 
Employment History
Field Operations Supervisor2020 - Present
VerizonWest Caldwell, NJ
  • Managed major projects such as 911 Emergency and 311 Non-Emergency.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
  • Devised and published metrics to measure the organization's success in delivering world class customer service.
  • Conducted Truck & Tool Inspections with direct reports and demonstrated safety procedures and protocol including ladder handling and defensive driving.
  • Managed training, performance and absence rates for four direct reports in the NCC Transport.
Lead Field Technician2019 - 2020
VerizonWest Caldwell, NJ
  • Install needed cabling, wall jacks, set top boxes, and routers to support the network.
  • Perform site surveys and inventories and update databases on 50 assigned sites.
  • Trouble shooting and repair of mobile devices Provisioning & Firmware Upgrades as required.
  • Identify and label phone lines at MPOE on 66 blocks.
  • Install Cisco Catalyst 3560 V2 series, as well as other Cisco Routers.
Field Supervisor2017 - 2019
RicohWest Caldwell, NJ
  • Coordinated and administered daily service tickets ensuring reliable customer service.
  • Build strong business partnerships through consistent communication and training standards with both Store and District partners.
General Contractor2015 - 2017
Labor ReadyRochester, NY
  • Demonstrated organizational ability to handle project management, multiple tasks, prioritizing is necessary, and meeting required deadlines.
  • Maintained field employee records, logs and payroll.
  • license B1003995 after starting out with partner as handyman company working on multiple residential and small scale commercial tenant improvement projects.
Education
Bachelor's Degree of Construction Management2007 - 2010
Minnesota State University - MankatoMankato, MN
 
 
Willie Payne
Field Operations Supervisor
Contact Information
Islandton, SC
(970) 555-2306
wpayne@example.com
Skills
  • NCO
  • Facility
  • Job Descriptions
  • On-The-Job Training
  • Company Vehicle
  • Life Insurance
  • Crew Leaders
  • Osha
  • Telephone Calls
  • Company Policies
 
 
Employment History
Field Operations Supervisor2011 - Present
Belk
Islandton, SC
  • Checked in medications brought to facility by the pharmacy Answered phone calls and directed to appropriate staff.
  • Supervised and trained 13 employees on company policies and career development.
  • See that all safety procedures are followed day to day.
Recruiting Assistant2004 - 2011
International Paper
Islandton, SC
  • Verified personnel-related data to facilitate the corporate human resources information system (HRIS) transition from SAP to ADP PC Payroll.
  • Source prospective candidates through internal database and Internet.
  • Created PowerPoint presentation for meetings.
Human Resources Assistant2002 - 2004
International Paper
Islandton, SC
  • Worked with third party on Workers Compensation activities.
  • Re-organized personnel files according to updated company policy.
  • Conducted exit interviews and identified trends.
  • Assisted with the implementation process of new HRIS system (Powersource to ADP).
Non-Commissioned Officer2001 - 2002
United States Marine
Islandton, SC
  • Supervised eighteen personnel in six different commodity shops supporting a medical treatment facility during twenty-four hour combat operations.
  • Assisted with international flight arrivals requiring customs procedures.
  • Supervised six NCO's, seven junior enlisted Soldiers and 18 civilian personnel treating an average of 3,000 patients a month.
Education
High School Diploma of null2001 - 2001
 
 
Linda Ferguson
Field Operations Supervisor
Contact Info
Phoenix, AZ
(760) 555-5765
lferguson@example.com
Skills
Training Classes
Heavy Equipment
EMS
Performance Standards
Emt-B
Company Standards
Patient Care
Business Development
Safety Meetings
Job Sites
Employment History
Field Operations Supervisor2020 - Present
U-HaulPhoenix, AZ
  • Increased profitability by $25,000 within four months of assuming position by consistently driving customer service and customer loyalty.
  • Completed inspec-tions and audits; supported centers; transferred and repaired rental equipment.
  • Championed exceptional customer service by ensuring that all clients are acknowledged and attended to in a timely manner.
Field Service Supervisor2015 - 2020
Ernst & YoungNew York, NY
  • Build strong business partnerships through consistent communication and training standards with both Store and District partners.
  • Opened food service areas in new and remodeled stores.
  • Ensured compliance to company policies and procedures through proper handling of all transactions and corresponded documentation (i.e.
  • Processed all warranty claims for the department, both manufacturer and extended plans.
Field Supervisor2014 - 2015
U.S. Census BureauNew York, NY
  • Supervised a staff of 50 crew leaders and enumerators who collected public census data.
  • Assumed supervision for all Crew Leaders in district when original FOS could not continue.
  • Supervised 8 Crew Leaders, 80 Enumerators, monitored progress of all operations in FOS district.
Paramedic2012 - 2014
Englewood Hospital and Medical CenterNew York, NY
  • Assisted in creation of design and architectural planning of the new Kaplan Emergency Department.
  • Initiated patient care with appropriate treatments, staying within established guidelines and current level of training.
Education
Some College Courses of Criminal Justice2007 - 2007
John Jay College of Criminal Justice of the City University of New YorkNew York, NY
 

What Should Be Included In A Field Operations Supervisor Resume

1

1. Add Contact Information To Your Field Operations Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Field Operations Supervisor Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Field Operations Supervisor Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Field Operations Supervisor Resume Relevant Education Example #2
Some College Courses In Criminal Justice 2014 - 2016
John Jay College of Criminal Justice of the City University of New York New York, NY
3

3. Next, Create A Field Operations Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Field Operations Supervisor
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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Our resume builder tool will walk you through the process of creating a stand-out Field Operations Supervisor resume.

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4

4. List Your Field Operations Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Recruiting Assistant
PeopleScout
  • Managed proprietary ATS, including updating candidate activity and disposition of candidates.
  • Utilized Taleo and internet extensively.
  • Looked and reviewed candidates resume and job applications using Indeed and ICIMS.
  • Sourced candidates via Internal Jobs2Web network, CareerBuilder, and Indeed to fill critical roles in a hard to fill market.
  • Utilized ICIMS database to submit completed first interviews, submittals, recommendations, resumes and applications to recruiting managers.

Work History Example # 2
Operations Technical Supervisor
CVS Health
  • Implemented standard operating procedures and developed/maintained training documentation.
  • Led the compliance strategy for OSHA regulatory policies, AAMI standards, and state and federal CMS regulations.
  • Decreased the number of return patients utilizing new communication strategies educating patients and families of proper activities in daily living.
  • Conformed to established and new procedures and policies instituted by the company
  • Monitored performance of teammates; provide corrective action and counseling when necessary.

Work History Example # 3
Human Resources Assistant
Northrop Grumman
  • Collected and compiled confidential personnel statistics and prepared reports using PeopleSoft Query and Lawson ERP systems.
  • Used Lawson/PeopleSoft to gather information and compiled human resource reports for management use.
  • Participated in Company System Integration/implementation- PeopleSoft -Training Workforce Administration.
  • Led new-hire orientation, processed new hire and terminated data in the HRIS system.
  • Elected to become the Technical Services Taleo reporting lead as the entire company switched applicant tracking systems.

Work History Example # 4
Field Operations Supervisor
U.S. Census Bureau
  • Recruited applicants, processed applications, personnel paperwork and payroll.
  • Coordinated and supervised the activities of the personnel/payroll departments.
  • Conducted administrative procedures by scheduling meetings, submitting employee payroll and monitoring Census reports.
  • Reviewed and certified payroll forms while monitoring progress and performance of operations in my corresponding district.
  • Supervised the day-to-day activities of administrative staff including application processing, personnel paperwork, payroll processing, and recruiting.

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5

5. Highlight Your Field Operations Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your field operations supervisor resume:

  1. OSHA Safety Certificate
  2. Forklift Safety and Inspector
  3. EPA Amusement Operators Safety Certification (EPA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021