What Does a Field Operations Supervisor Do?

Field operations supervisors are professionals who supervise staff members to ensure that an organization is running smoothly and effectively to produce increased sales and profits. These supervisors are required to develop operational policies and procedures to increase business growth while implementing best practices to improve operational efficiency. They must participate in creating an annual budget so that they can manage expenses within the assigned budget. Field operations supervisors must also prepare effective training programs and conduct performance evaluations of the office staff.

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Field Operations Supervisor Responsibilities

Here are examples of responsibilities from real field operations supervisor resumes representing typical tasks they are likely to perform in their roles.

  • Train and manage six (6) employees to complete mapping assignments using a hand hold GPS device.
  • Manage deployment, maintenance, support, and upgrade of PC hardware / software and operating systems, safeguarding proper updates.
  • Lead Kaizen identifying changeover/set-up issues.
  • Establish and manage economic development programs, improve reporting standards, and significantly increase accountability within logistics area.
  • Assist in the management of office functions require to support QA field operations.
  • Contribute to team adoption of TPM practices and area ownership.
  • Complete several pre-specify mapping areas using a hand hold GPS device.
  • Monitor safety to ensure that all OSHA requirements are met and adhere to.
  • Administer all systems ranging from networks and clients to PC workstations and third party applications.
  • Supervise production, troubleshoot and reorganize the plan to make sure the team exceed their goals.
  • Assist in the training and development of technicians and keep abreast of the most current technology in the broadband industry.
  • Record daily/weekly production numbers and payroll hours.
  • Prepare PowerPoint materials for operator's monthly meetings.
  • Supervise commercial and industrial installation of HVAC equipment.
  • Develop and execute strategic plans aim at improving existing logistics processes.
Field Operations Supervisor Traits
Communication skills
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Management skills
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..
Problem-solving skills
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.

Field Operations Supervisor Jobs You Might Like

  • High Paying Field Operations Supervisor Jobs - $71K and Up
  • Entry Level Field Operations Supervisor Jobs
  • Part Time Field Operations Supervisor Jobs
  • Actively Hiring
  • No Degree Field Operations Supervisor Jobs
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Field Operations Supervisor Job Description

Perhaps the hardest question to answer when deciding on a career as a field operations supervisor is "should I become a field operations supervisor?" You might find this info to be helpful. When compared to other jobs, field operations supervisor careers are projected to have a growth rate described as "as fast as average" at 6% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a field operations supervisor by 2028 is 150,600.

Field operations supervisors average about $26.9 an hour, which makes the field operations supervisor annual salary $55,952. Additionally, field operations supervisors are known to earn anywhere from $44,000 to $71,000 a year. This means that the top-earning field operations supervisors make $32,000 more than the lowest earning ones.

It's hard work to become a field operations supervisor, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an operations team leader, supervisor, processing supervisor, and shop supervisor.

Learn More About Field Operations Supervisor Job Descriptions

Field Operations Supervisor Jobs You Might Like

5 Field Operations Supervisor Resume Examples

Build a professional field operations supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your field operations supervisor resume.

 
Helen Ortiz
Field Operations Supervisor
Contact Information
Tampa, FL
(550) 555-1314
Skills
  • Quality Standards
  • EEO
  • Warranty Claims
  • Direct Reports
  • Safety Procedures
  • Client Service
  • Job Sites
  • Performance Reviews
  • Procedures
  • Safety Standards
Employment History
Field Operations Supervisor
2015 - Present
Humana
Tampa, FL
  • Complete Humana Health care surveys Medication monitoring Educate on the disease process Customer service
  • Key tasks include: Supervise twenty four associates in the daily operations of unit.
  • Provided effectively communication with clients, families, Physicians, Attorneys, etc.
  • Initiated communication with supporting elements on any follow-up actions in regards to briefings.
Field Service Supervisor
2011 - 2015
Walmart
Albuquerque, NM
  • Conduct recruitment and training for new workers, as well as sanction or terminate the service of erring customer service representatives.
  • Uphold company standards by assuming responsibility of maintaining store cleanliness and appearance.
  • Increased customer satisfaction, instructed coworkers in proper procedures.
Field Supervisor
2001 - 2011
City of Albuquerque
Albuquerque, NM
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Monitored process and work station information to guarantee accuracy and conformance to company standards.
  • Installed and maintained communication systems on gas drilling rigs.
  • Direct supervision of technical staff tasked with environmental testing for various Arizona municipalities.
Paramedic
1993 - 2001
Superior Air-Ground Ambulance Service
Albuquerque, NM
  • Experience in intravenous line insertion (IV).
  • Assisted with helicopter trauma transports to facilities.
  • Provide emergency medical care to professional athletes, staff, and fans at Soldier Field, Chicago.
  • Perform basic patient care with patients of all ages on daily basis.
Education
Some College Courses Medical Technician
1988 - 1988
West Coast Ultrasound Institute
Los Angeles, CA
 
 
Willie Payne
Field Operations Supervisor
Contact Info
Islandton, SC
(970) 555-2306
Skills
NCOFacilityJob DescriptionsOn-The-Job TrainingCompany VehicleLife InsuranceCrew LeadersOshaTelephone CallsCompany Policies
Employment History
Field Operations Supervisor
2011 - Present
Belk
Islandton, SC
  • Checked in medications brought to facility by the pharmacy Answered phone calls and directed to appropriate staff.
  • Supervised and trained 13 employees on company policies and career development.
  • See that all safety procedures are followed day to day.
Recruiting Assistant
2004 - 2011
International Paper
Islandton, SC
  • Verified personnel-related data to facilitate the corporate human resources information system (HRIS) transition from SAP to ADP PC Payroll.
  • Source prospective candidates through internal database and Internet.
  • Created PowerPoint presentation for meetings.
Human Resources Assistant
2002 - 2004
International Paper
Islandton, SC
  • Worked with third party on Workers Compensation activities.
  • Re-organized personnel files according to updated company policy.
  • Conducted exit interviews and identified trends.
  • Assisted with the implementation process of new HRIS system (Powersource to ADP).
Non-Commissioned Officer
2001 - 2002
United States Marine
Islandton, SC
  • Supervised eighteen personnel in six different commodity shops supporting a medical treatment facility during twenty-four hour combat operations.
  • Assisted with international flight arrivals requiring customs procedures.
  • Supervised six NCO's, seven junior enlisted Soldiers and 18 civilian personnel treating an average of 3,000 patients a month.
Education
High School Diploma
2001 - 2001
 
 
Willie Payne
Field Operations Supervisor
Islandton, SC
(970) 555-2306
Experience
Field Operations Supervisor2011 - Present
Belk•Islandton, SC
  • Checked in medications brought to facility by the pharmacy Answered phone calls and directed to appropriate staff.
  • Supervised and trained 13 employees on company policies and career development.
  • See that all safety procedures are followed day to day.
Recruiting Assistant2004 - 2011
International Paper•Islandton, SC
  • Verified personnel-related data to facilitate the corporate human resources information system (HRIS) transition from SAP to ADP PC Payroll.
  • Source prospective candidates through internal database and Internet.
  • Created PowerPoint presentation for meetings.
Human Resources Assistant2002 - 2004
International Paper•Islandton, SC
  • Worked with third party on Workers Compensation activities.
  • Re-organized personnel files according to updated company policy.
  • Conducted exit interviews and identified trends.
  • Assisted with the implementation process of new HRIS system (Powersource to ADP).
Non-Commissioned Officer2001 - 2002
United States Marine•Islandton, SC
  • Supervised eighteen personnel in six different commodity shops supporting a medical treatment facility during twenty-four hour combat operations.
  • Assisted with international flight arrivals requiring customs procedures.
  • Supervised six NCO's, seven junior enlisted Soldiers and 18 civilian personnel treating an average of 3,000 patients a month.
Skills
NCOFacilityJob DescriptionsOn-The-Job TrainingCompany VehicleLife InsuranceCrew LeadersOshaTelephone CallsCompany Policies
Education
High School Diploma 2001 - 2001
 
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Field Operations Supervisor Skills and Personality Traits

We calculated that 23% of Field Operations Supervisors are proficient in Customer Service, Safety Standards, and Customer Satisfaction. They’re also known for soft skills such as Communication skills, Management skills, and Problem-solving skills.

We break down the percentage of Field Operations Supervisors that have these skills listed on their resume here:

  • Customer Service, 23%

    Provided effective leadership to all security officers assigned to post which emphasized customer service, professionalism, and dependability.

  • Safety Standards, 17%

    Conduct on-site inspections to evaluate employees regarding quality service and adherence to safety standards.

  • Customer Satisfaction, 11%

    Sponsored a Customer Satisfaction team that produced a business case providing field personnel company cellphones.

  • Direct Reports, 8%

    Coordinate the efforts of 21 direct reports to insure Illinois Commerce Commission's guidelines and strictly adhered to.

  • EEO, 7%

    Assured the Equal Employment Opportunities (EEO) were met in the LCO.

  • Performance Reviews, 4%

    Administered performance reviews, evaluations and performance ratings and prepared summaries and reports.

Some of the skills we found on field operations supervisor resumes included "customer service," "safety standards," and "customer satisfaction." We have detailed the most important field operations supervisor responsibilities below.

  • Arguably the most important personality trait for a field operations supervisor to have happens to be communication skills. An example from a resume said this about the skill, "top executives must be able to communicate clearly and persuasively" Additionally, other resumes have pointed out that field operations supervisors can use communication skills to "managed scheduling, performance evaluations, disciplinary activities, and communication efforts. "

  • While it may not be the most important skill, we found that many field operations supervisor duties rely on management skills. This example from a field operations supervisor explains why: "top executives must shape and direct the operations of an organization." This resume example is just one of many ways field operations supervisors are able to utilize management skills: "directed the execution of field operational activities including facilitation of customer relations and personnel management. "

  • Problem-solving skills is also an important skill for field operations supervisors to have. This example of how field operations supervisors use this skill comes from a field operations supervisor resume, "top executives need to identify and resolve issues within an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "resolved customer complaints on the subject of attempted deliveries, miss-deliveries and behavior. "

  • A thorough review of lots of resumes revealed to us that "leadership skills" is important to completing field operations supervisor responsibilities. This resume example shows just one way field operations supervisors use this skill: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how this skill is used from a resume that represents typical field operations supervisor tasks: "trained new personnel and/or provided training materials and leadership to team members for training. "

  • Yet another important skill that a field operations supervisor must demonstrate is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. This is clearly demonstrated in this example from a field operations supervisor who stated: "led complex field data collections on a 10-person team, with high volumes of travel, on deadline-driven assignments. "

    • See the full list of field operations supervisor skills.

    We've found that 53.5% of field operations supervisors have earned a bachelor's degree. Furthermore, 7.7% earned their master's degrees before becoming a field operations supervisor. While it's true that most field operations supervisors have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six field operations supervisors did not spend the extra money to attend college.

    The field operations supervisors who went onto college to earn a more in-depth education generally studied business and criminal justice, while a small population of field operations supervisors studied accounting and management.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a field operations supervisor. We've found that most field operations supervisor resumes include experience from Eversource Energy, DISH Network, and Spectrum. Of recent, Eversource Energy had 78 positions open for field operations supervisors. Meanwhile, there are 33 job openings at DISH Network and 18 at Spectrum.

    If you're interested in companies where field operations supervisors make the most money, you'll want to apply for positions at JCPenney, SoCalGas, and Constellation Energy Partners. We found that at JCPenney, the average field operations supervisor salary is $100,560. Whereas at SoCalGas, field operations supervisors earn roughly $79,667. And at Constellation Energy Partners, they make an average salary of $76,456.

    View more details on field operations supervisor salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at U.S. Census Bureau, Grassroots Campaigns, and Fund for the Public Interest. These three companies have hired a significant number of field operations supervisors from these institutions.

    For the most part, field operations supervisors make their living in the utilities and telecommunication industries. Field operations supervisors tend to make the most in the utilities industry with an average salary of $69,024. The field operations supervisor annual salary in the energy and telecommunication industries generally make $62,967 and $61,537 respectively. Additionally, field operations supervisors who work in the utilities industry make 18.9% more than field operations supervisors in the health care Industry.

    The three companies that hire the most prestigious field operations supervisors are:

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    Field Operations Supervisor Jobs You Might Like

    • High Paying Field Operations Supervisor Jobs - $71K and Up
    • Entry Level Field Operations Supervisor Jobs
    • Part Time Field Operations Supervisor Jobs
    • Actively Hiring
    • No Degree Field Operations Supervisor Jobs
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    What Operations Team Leaders Do

    An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.

    We looked at the average field operations supervisor annual salary and compared it with the average of an operations team leader. Generally speaking, operations team leaders receive $792 lower pay than field operations supervisors per year.

    Even though field operations supervisors and operations team leaders have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer service, customer satisfaction, and direct reports in the day-to-day roles.

    As far as similarities go, this is where it ends because a field operations supervisor responsibility requires skills such as "safety standards," "eeo," "direct supervision," and "osha." Whereas a operations team leader is skilled in "continuous improvement," "excellent interpersonal," "sales floor," and "process improvement." So if you're looking for what truly separates the two careers, you've found it.

    The education levels that operations team leaders earn is a bit different than that of field operations supervisors. In particular, operations team leaders are 0.0% more likely to graduate with a Master's Degree than a field operations supervisor. Additionally, they're 0.4% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Supervisor?

    Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

    The next role we're going to look at is the supervisor profession. Typically, this position earns a lower pay. In fact, they earn a $2,050 lower salary than field operations supervisors per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both field operations supervisors and supervisors are known to have skills such as "customer service," "safety standards," and "direct reports. "

    But both careers also use different skills, according to real field operations supervisor resumes. While field operations supervisor responsibilities can utilize skills like "customer satisfaction," "eeo," "osha," and "tcp ip," some supervisors use skills like "sales floor," "pos," "payroll," and "store operations."

    Supervisors may earn a lower salary than field operations supervisors, but supervisors earn the most pay in the health care industry with an average salary of $60,088. On the other side of things, field operations supervisors receive higher paychecks in the utilities industry where they earn an average of $69,024.

    On the topic of education, supervisors earn similar levels of education than field operations supervisors. In general, they're 1.6% less likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

    How a Processing Supervisor Compares

    A processing supervisor is responsible for overseeing the overall operational processes of a department and ensuring that the team members adhere to the highest quality standards and efficiency. Processing supervisors strategize efficient techniques to maximize the productivity and performance of the staff to deliver customer satisfaction and increase the company's brand reputation to the public. They also coordinate with clients, respond to inquiries and concerns, and resolve any complications related to the process and project management procedures.

    The processing supervisor profession generally makes a lower amount of money when compared to the average salary of field operations supervisors. The difference in salaries is processing supervisors making $2,939 lower than field operations supervisors.

    Using field operations supervisors and processing supervisors resumes, we found that both professions have similar skills such as "customer service," "customer satisfaction," and "direct reports," but the other skills required are very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from field operations supervisor resumes include skills like "safety standards," "eeo," "direct supervision," and "tcp ip," whereas a processing supervisor might be skilled in "sterile processing," "patients," "spd," and "aami. "

    Additionally, processing supervisors earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $55,456. Additionally, field operations supervisors earn an average salary of $69,024 in the utilities industry.

    Processing supervisors typically study at similar levels compared with field operations supervisors. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.

    Description Of a Shop Supervisor

    A shop supervisor is responsible for monitoring the overall operations of a store, delegating tasks to the shop personnel, and ensuring the highest quality service to the customers for their satisfaction. Shop supervisors handle the sales inventory and process bank transactions every closing. They also negotiate contracts with suppliers and third-party vendors, receive proof of shipments, maintain an organized record of deliveries, and implement marketing strategies to boost brand awareness and generate more revenues to increase profitability.

    The fourth career we look at typically earns lower pay than field operations supervisors. On average, shop supervisors earn a difference of $5,263 lower per year.

    According to resumes from both field operations supervisors and shop supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "safety standards," and "quality standards. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a field operations supervisor might have more use for skills like "customer satisfaction," "direct reports," "eeo," and "performance reviews." Meanwhile, some shop supervisors might include skills like "preventative maintenance," "parts inventory," "basic math," and "hudson" on their resume.

    Now, let's take a closer look at the financials in each career. The energy industry tends to pay more for shop supervisors with an average of $63,390. While the highest field operations supervisor annual salary comes from the utilities industry.

    Shop supervisors reach similar levels of education when compared to field operations supervisors. The difference is that they're 4.5% more likely to earn a Master's Degree less, and 0.5% less likely to graduate with a Doctoral Degree.

    What Similar Roles Do

    Field Operations Supervisor Related Careers

    Field Operations Supervisor Related Jobs

    What Similar Roles Do

    Updated October 2, 2020