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What does a field representative do?

Updated January 8, 2025
7 min read
What does a field representative do

The primary role of field marketing representatives is to drive brand awareness through face-to-face customer interaction. They are the liaisons between sellers and buyers, providing vital information on products and services. To drive sales, they typically promote human relations via communication and distribution of marketing collateral. They design, implement, and execute field marketing campaigns. Other responsibilities of a field marketing representative include negotiating with retailers, promoting business expansion opportunities to merchants and retailers, and attending relevant trade events.

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Field representative responsibilities

Here are examples of responsibilities from real field representative resumes:

  • Manage all POS, features, team sports, leagues and all other event activation for retail restaurants and bars.
  • Work with and lead operators, effectively conveying information, ensuring successful wireline operation performance.
  • Achieve real growth successes employing attentive needs base services and business development campaigns utilizing amass network of legal and healthcare professionals.
  • Build handrails/guardrails, board up broken windows, and secure damage doors.
  • Service peach tree windows and doors, patio door and repair broken window.
  • Interpret global positioning satellite (GPS) data to calibrate proper chemical and fertilizer applications.
  • Develop relationships with members of the community receptive to the missions of both AFPF and AFP.
  • Work on special projects for pet stores such as resets, display set ups and shelf removals.
  • Aid in identifying prospective accounts and surveying existing customers to ensure proper brand strategies and POS marketing.
  • Scan documents on-site at locations using laptop/scanner and following proper procedures, protocols, techniques per HIPAA rules.
  • Complete structural analysis, cad design, manufacturing know-how, and team leadership skills in order to develop structural performance.
  • Look for vehicles that have had their GPS tracking units disable and when locate call repossession company to recover collateral.
  • Explain client rights to be compensate for pain and suffering, lose wages, new client guidebooks and HIPPA documentation.
  • Maintain confidentiality per HIPAA guidelines.
  • Respond to and implement HIPPA enforcement activities.

Field representative skills and personality traits

We calculated that 29% of Field Representatives are proficient in PET, Patients, and Customer Service. They’re also known for soft skills such as Physical stamina, Self-confidence, and Customer-service skills.

We break down the percentage of Field Representatives that have these skills listed on their resume here:

  • PET, 29%

    Provide Avoderm nutritional information to Petsmart customers and potential pet owners for their respective pets.

  • Patients, 15%

    Obtained medical records for emergency department arrivals retrieved from the medical records room for existing patients and delivered them.

  • Customer Service, 12%

    Utilized excellent communication skills to provide quality customer service for existing customers as well as encouraging new customer base growth.

  • Data Collection, 6%

    Debugged data collection systems feeding information to the Intelligence community.

  • PowerPoint, 5%

    Performed PowerPoint presentation during annual meeting on restaurant UL300 compliant fire suppression systems.

  • Field Testing, 4%

    Recruit candidates and partner sites for various Field Testing projects.

Common skills that a field representative uses to do their job include "pet," "patients," and "customer service." You can find details on the most important field representative responsibilities below.

Physical stamina. One of the key soft skills for a field representative to have is physical stamina. You can see how this relates to what field representatives do because "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." Additionally, a field representative resume shows how field representatives use physical stamina: "performed physical examinations and drew blood for 5 life insurance applicants daily. "

Self-confidence. Many field representative duties rely on self-confidence. "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations," so a field representative will need this skill often in their role. This resume example is just one of many ways field representative responsibilities rely on self-confidence: "build and maintain relationships with store management while maintaining confidentiality of the project details. "

Customer-service skills. This is an important skill for field representatives to perform their duties. For an example of how field representative responsibilities depend on this skill, consider that "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a field representative: "build and maintain positive customer relations with store management and store personnel. ".

Interpersonal skills. A big part of what field representatives do relies on "interpersonal skills." You can see how essential it is to field representative responsibilities because "wholesale and manufacturing sales representatives must be able to work well with many types of people." Here's an example of how this skill is used from a resume that represents typical field representative tasks: "alleviated high stress/problem issues within numerous difficult households skills used customer service technical troubleshooting (software/hardware) interpersonal relations time management independence"

All field representative skills

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Compare different field representatives

Field representative vs. Sales representative internship

In a sales representative internship, an intern's duties depend on the directives of a supervising staff or manager. Typically, they are responsible for gaining industry insights while performing clerical tasks such as preparing and processing documents, greeting visitors, disseminating and organizing files, and running errands as needed. They may also participate in communicating with clients through calls and appointments to offer products and services, ensuring client satisfaction. Furthermore, as an intern, it is essential to familiarize and abide by the company's policies and regulations, including its vision and mission.

We looked at the average field representative salary and compared it with the wages of a sales representative internship. Generally speaking, sales representative interns are paid $8,765 lower than field representatives per year.While their salaries may differ, the common ground between field representatives and sales representative interns are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, powerpoint, and product knowledge.

There are some key differences in the responsibilities of each position. For example, field representative responsibilities require skills like "pet," "patients," "data collection," and "field testing." Meanwhile a typical sales representative internship has skills in areas such as "kids," "sales presentations," "sales process," and "outbound calls." This difference in skills reveals the differences in what each career does.

Sales representative interns tend to reach similar levels of education than field representatives. In fact, sales representative interns are 1.5% less likely to graduate with a Master's Degree and 0.5% more likely to have a Doctoral Degree.

Field representative vs. Outbound sales representative

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

On average, outbound sales representatives earn a $2,402 higher salary than field representatives a year.Only some things about these jobs are the same. Take their skills, for example. Field representatives and outbound sales representatives both require similar skills like "customer service," "upselling," and "product knowledge" to carry out their responsibilities.

Each career also uses different skills, according to real field representative resumes. While field representative responsibilities can utilize skills like "pet," "patients," "data collection," and "powerpoint," outbound sales representatives use skills like "outbound sales," "excellent interpersonal," "excellent organizational," and "crm."

Average education levels between the two professions vary. Outbound sales representatives tend to reach similar levels of education than field representatives. In fact, they're 4.3% less likely to graduate with a Master's Degree and 0.5% less likely to earn a Doctoral Degree.

Field representative vs. Sales development representative

A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

An average sales development representative eans a higher salary compared to the average salary of field representatives. The difference in salaries amounts to sales development representatives earning a $8,183 higher average salary than field representatives.By looking over several field representatives and sales development representatives resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "upselling," and "product knowledge." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from field representative resumes include skills like "pet," "patients," "data collection," and "powerpoint," whereas a sales development representative is more likely to list skills in "sdr," "lead generation," "account executives," and "linkedin. "

Sales development representatives earn the highest salary when working in the start-up industry, where they receive an average salary of $54,512. Comparatively, field representatives have the highest earning potential in the government industry, with an average salary of $63,199.sales development representatives typically earn similar educational levels compared to field representatives. Specifically, they're 2.9% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Field representative vs. National account representative

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

National account representatives typically earn higher pay than field representatives. On average, national account representatives earn a $1,505 higher salary per year.While their salaries may vary, field representatives and national account representatives both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "powerpoint," and "product knowledge. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "pet," "patients," "data collection," and "field testing" are skills that commonly show up on field representative resumes. On the other hand, national account representatives use skills like national accounts, account management, sales growth, and edi on their resumes.In general, national account representatives hold similar degree levels compared to field representatives. National account representatives are 0.1% less likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

Types of field representative

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.