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Field sales representative skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Jonathan Byers,
Kaustav Misra Ph.D.
Field sales representative example skills
Below we've compiled a list of the most critical field sales representative skills. We ranked the top skills for field sales representatives based on the percentage of resumes they appeared on. For example, 16.5% of field sales representative resumes contained excellent time management as a skill. Continue reading to find out what skills a field sales representative needs to be successful in the workplace.

15 field sales representative skills for your resume and career

1. Excellent Time Management

Here's how field sales representatives use excellent time management:
  • Demonstrated excellent time management and organizational skills.
  • Demonstrate excellent communication skills and excellent time management skills.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how field sales representatives use customer service:
  • Maximized volume and revenue growth throughout the territory through account management, merchandising, promotional program planning/execution, and customer service.
  • Promoted to Technical Service Representative with responsibility for meeting weekly production goals, along with customer service and account management goals.

3. PowerPoint

Here's how field sales representatives use powerpoint:
  • Develop and utilize PowerPoint presentations demonstrating web based ordering system with new and existing customers.
  • Researched competitive product lines and presented PowerPoint presentations to general manager and sales staff.

4. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how field sales representatives use medicare:
  • Self-generated qualified straight Medicare and Dual Eligible applicants monthly to achieve company standards.
  • Conducted individual home appointments, educating and enrolling prospects on Medicare Plans.

5. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how field sales representatives use account management:
  • Developed expertise in building top-producing sales contracts through strategic marketing, tactical sales and key account management.
  • Developed and maintained relationships with new and existing customers through effective account management and service.

6. Sales Presentations

Here's how field sales representatives use sales presentations:
  • Delivered sales presentations to physicians, rehabilitation counselors, Veterans Administration, school systems and educators, etc.
  • Developed and implemented effective sales strategies, including Plan-specific sales presentations for groups and individuals.

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7. Direct Sales

Here's how field sales representatives use direct sales:
  • Direct sales of residential electricity contracts.
  • Achieved monthly sales results that are in the top tier of direct sales representatives in the nation since being hired.

8. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how field sales representatives use crm:
  • Utilize SAP CRM and Reporting systems to manage accounts, contacts, leads, opportunities, and forecast.
  • Track all sales activity, contacts and history in ACT (CRM program).

9. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how field sales representatives use product knowledge:
  • Collaborated with manufacturer reps to improve product knowledge and expertise increasing consultative value to my clients.
  • Coached product knowledge proficiency and effective communication skills to accomplish company sales goals.

10. Develop Strong Relationships

Here's how field sales representatives use develop strong relationships:
  • Develop strong relationships with store management teams to create a partnership and increase sales year over year.
  • Utilized Spanish fluency to develop strong relationships and a loyal carrier base which increased revenue margins.

11. Customer Relations

Here's how field sales representatives use customer relations:
  • Directed all territory sales activities including product introduction, customer training, product education, business analysis, and customer relations.
  • Established customer relationships and sold primary care products in fast-moving compliance-oriented environment-developing customer empathy and insight vital to future roles.

12. Broadband

Here's how field sales representatives use broadband:
  • Marketed and sold Open range Broadband wireless internet and digital telephone services to new consumers.
  • Participated in the launching and marketing of broadband internet in Orlando with great success.

13. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how field sales representatives use pos:
  • Cross-merchandised across several departments utilizing a variety of displays and other POS.
  • Operate a $1 million wholesale business specializing in automotive sales and supplying POS items to retail stores.

14. Sales Process

Here's how field sales representatives use sales process:
  • Research, Prospect and Manage the sales process and proposed marketing campaigns for businesses in the Seattle area.
  • Trained sales reps on policy and procedures, field sales strategies, and mentored the sales process.

15. Sales Strategies

Here's how field sales representatives use sales strategies:
  • Coordinated revenue-producing sales strategies within assigned schools throughout a nine-county area to generate increase school profit opportunities.
  • Assisted marketing personnel and corporate accounts department staff with advertising and promotional sales strategies.
top-skills

What skills help Field Sales Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on field sales representative resumes?

Jonathan ByersJonathan Byers LinkedIn profile

Assistant Director, Virginia Polytechnic Institute and State University


- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What field sales representative skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn profile

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young field sales representatives need?

Dr. Vallari ChandnaDr. Vallari Chandna LinkedIn profile

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

What technical skills for a field sales representative stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all field sales representatives possess?

John Cicala Ph.D.John Cicala Ph.D. LinkedIn profile

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.
Do you want to know more?
Read more about what experts have to say about field sales representative

List of field sales representative skills to add to your resume

Field sales representative skills

The most important skills for a field sales representative resume and required skills for a field sales representative to have include:

  • Excellent Time Management
  • Customer Service
  • PowerPoint
  • Medicare
  • Account Management
  • Sales Presentations
  • Direct Sales
  • CRM
  • Product Knowledge
  • Develop Strong Relationships
  • Customer Relations
  • Broadband
  • POS
  • Sales Process
  • Sales Strategies
  • Territory Sales
  • Trade Shows
  • Business Relationships
  • Business Development
  • Marketing Campaigns
  • Patients
  • Customer Satisfaction
  • Sales Growth
  • Brand Marketing
  • Roofing
  • Sales Quota
  • Territory Development
  • Store Management
  • Zoom
  • Work Ethic
  • Customer Accounts
  • Keep Management
  • Math
  • Lead Generation
  • Product Training
  • Sales Reps
  • Store Associates
  • Revenue Growth
  • Market Trends
  • Sales Associates
  • Increase Sales
  • Product Placement
  • Business Sales
  • Medical Sales
  • Sales Objectives
  • Cold Calls
  • Hudson
  • Product Line

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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