Research Summary. Below we've compiled a list of the most important skills for a field sales representative. We ranked the top skills based on the percentage of field sales representative resumes they appeared on. For example, 16.5% of field sales representative resumes contained excellent time management as a skill. Let's find out what skills a field sales representative actually needs in order to be successful in the workplace.

  • The most common hard skill for a field sales representative is excellent time management. 16.5% field sales representatives have this skill on their resume.
  • The second most common hard skill for a field sales representative is customer service appearing on 7.8% of resumes. The third most common is powerpoint on 6.2% of resumes.
  • Three common soft skills for a field sales representative are customer-service skills, interpersonal skills and physical stamina.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Below we've compiled a list of the most important skills for a field sales representative. We ranked the top skills based on the percentage of field sales representative resumes they appeared on. For example, 16.5% of field sales representative resumes contained excellent time management as a skill. Let's find out what skills a field sales representative actually needs in order to be successful in the workplace.

15 Essential Field Sales Representative Skills For Your Resume And Career

1. Excellent Time Management

Here's how excellent time management is used on field sales representative resumes:
  • Demonstrated excellent time management and organizational skills.
  • Demonstrate excellent communication skills and excellent time management skills.
  • Developed excellent time Management skills.
  • Utilized excellent time management skills, traveled the territory making optimum use of time at each appointment and trip.
  • Acquired excellent time management skills by reaching constantly expanding benchmarks in an increasing product line.

2. Customer Service

Here's how customer service is used on field sales representative resumes:
  • Maximized volume and revenue growth throughout the territory through account management, merchandising, promotional program planning/execution, and customer service.
  • Promoted to Technical Service Representative with responsibility for meeting weekly production goals, along with customer service and account management goals.
  • Direct my team by integrating managerial skills with my account relationship specialist and customer service representative to ensure customer satisfaction.
  • Acted as liaison between customers, manufacturers and manufacturer representatives to provide accurate price quotes and efficient customer service.
  • Developed and presented seminars on selling and installation features to warehouse distributors, installers and internal customer service representatives.

3. PowerPoint

Here's how powerpoint is used on field sales representative resumes:
  • Develop and utilize PowerPoint presentations demonstrating web based ordering system with new and existing customers.
  • Researched competitive product lines and presented PowerPoint presentations to general manager and sales staff.
  • Conducted PowerPoint podium presentations and facilitated peer review speaker programs.
  • Presented information effectively, through oral and written communication and through media, such as MS PowerPoint.
  • Served as primary presenter at most grower meetings, utilizing PowerPoint.

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4. Medicare

Here's how medicare is used on field sales representative resumes:
  • Self-generated qualified straight Medicare and Dual Eligible applicants monthly to achieve company standards.
  • Conducted individual home appointments, educating and enrolling prospects on Medicare Plans.
  • Identified, educated and enrolled Medicare beneficiaries into a managed care plan.
  • Generated monthly average revenue of $337K for Anthem Blue Cross through enrollment of new members in company's Medicare Plans.
  • Attended numerous grass root events and health fairs throughout the year to promote my company and our Medicare products.

5. Account Management

Here's how account management is used on field sales representative resumes:
  • Developed expertise in building top-producing sales contracts through strategic marketing, tactical sales and key account management.
  • Developed and maintained relationships with new and existing customers through effective account management and service.
  • Established superior business rapport with clients and suppliers through detailed account management.
  • Provided account management and good working relationships to existing customers.
  • Handled territory management, account management, and customer retention.

6. Sales Presentations

Here's how sales presentations is used on field sales representative resumes:
  • Delivered sales presentations to physicians, rehabilitation counselors, Veterans Administration, school systems and educators, etc.
  • Developed and implemented effective sales strategies, including Plan-specific sales presentations for groups and individuals.
  • Performed and created individual sales presentations to maximize store display and future cross-sell opportunities.
  • Supported strategic corporate brand marketing initiatives and gained store management commitment through sales presentations.
  • Communicated sales presentations catered to unique medical specialties in a critical time frame.

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7. Direct Sales

Here's how direct sales is used on field sales representative resumes:
  • Direct sales of residential electricity contracts.
  • Achieved monthly sales results that are in the top tier of direct sales representatives in the nation since being hired.
  • Create customer orders and direct sales to key Distributors with extensive follow up and use of CRM.
  • Position: Field Sales Representative Direct sales of outdoor clothing and accessories to wholesale and retail businesses.
  • Performed direct sales of motor oil and related automotive products in an assigned territory covering five counties.

8. CRM

Here's how crm is used on field sales representative resumes:
  • Utilize SAP CRM and Reporting systems to manage accounts, contacts, leads, opportunities, and forecast.
  • Track all sales activity, contacts and history in ACT (CRM program).
  • Required to have a strong working knowledge of the CRM and TrakQuip system.
  • Logged meetings and calls into CRM system and SalesForce online reporting software systems.
  • Develop and maintain a positive 250 CRM list.

9. Product Knowledge

Here's how product knowledge is used on field sales representative resumes:
  • Collaborated with manufacturer reps to improve product knowledge and expertise increasing consultative value to my clients.
  • Coached product knowledge proficiency and effective communication skills to accomplish company sales goals.
  • Work closely with local manufacturer representatives to increase product knowledge and sales.
  • Provided product knowledge to Department Managers and Department Associates.
  • Prioritized self-improvement by learning product knowledge and obtaining certificates.

Field Sales Representative Jobs

10. Develop Strong Relationships

Here's how develop strong relationships is used on field sales representative resumes:
  • Develop strong relationships with store management teams to create a partnership and increase sales year over year.
  • Utilized Spanish fluency to develop strong relationships and a loyal carrier base which increased revenue margins.
  • Offer quick response for follow up to all customers to develop strong relationships.

11. Customer Relations

Here's how customer relations is used on field sales representative resumes:
  • Directed all territory sales activities including product introduction, customer training, product education, business analysis, and customer relations.
  • Established customer relationships and sold primary care products in fast-moving compliance-oriented environment-developing customer empathy and insight vital to future roles.
  • Job responsibilities also included billing, developing and maintaining customer relationships, delivery coordination, and equipment assembly.
  • Focused on customer relationships to grow existing business for established accounts and develop new accounts within the territory.
  • Achieved company set sales goals through customer relationship management, positive relationships with store management and marketing efforts.

12. Broadband

Here's how broadband is used on field sales representative resumes:
  • Marketed and sold Open range Broadband wireless internet and digital telephone services to new consumers.
  • Participated in the launching and marketing of broadband internet in Orlando with great success.
  • Direct Sales of voice, broadband, mobile, cloud servers and applications for small to medium sized businesses
  • Managed and maintained a weekly quota for broadband, and other wireless products.
  • Present and sell Cbeyond's Voice, Broadband and Marketing applications to small and medium size business customers.

13. POS

Here's how pos is used on field sales representative resumes:
  • Cross-merchandised across several departments utilizing a variety of displays and other POS.
  • Operate a $1 million wholesale business specializing in automotive sales and supplying POS items to retail stores.
  • Merchandised diverse CPG product line according to demand levels and executed POS programs to increase incremental sales.
  • Coordinated 20 Sales & Marketing events that have each generated at least $3,000 in POS.
  • Deliver POS materials to all channels to maintain Nokia brand awareness in store.

14. Sales Process

Here's how sales process is used on field sales representative resumes:
  • Research, Prospect and Manage the sales process and proposed marketing campaigns for businesses in the Seattle area.
  • Trained sales reps on policy and procedures, field sales strategies, and mentored the sales process.
  • Initiated sales process promoting service, products, equipment, and capabilities for multiple product lines.
  • Worked with customers to identify needs, create solutions and ensure a smooth sales process.
  • Researched potential prospects and initiated sales process resulting in 15% increase n new business.

15. Sales Strategies

Here's how sales strategies is used on field sales representative resumes:
  • Coordinated revenue-producing sales strategies within assigned schools throughout a nine-county area to generate increase school profit opportunities.
  • Assisted marketing personnel and corporate accounts department staff with advertising and promotional sales strategies.
  • Maximized market share growth utilizing educational tools and consultative sales strategies.
  • Ensured maximum sales of Scholastic products by visiting assigned schools, mentoring book fair chairpersons and developing creative sales strategies.
  • Have meetings with Home Depot District and store management in Rochester and Buffalo markets to discuss and implement sales strategies.
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The eight most common skills based on Field Sales Representative resumes in 2023.

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List Of Skills To Add To Your Field Sales Representative Resume

According to recent trends, the most relevant field sales representative Resume Keywords for your resume are:

  • Excellent Time Management
  • Customer Service
  • PowerPoint
  • Medicare
  • Account Management
  • Sales Presentations
  • Direct Sales
  • CRM
  • Product Knowledge
  • Develop Strong Relationships
  • Customer Relations
  • Broadband
  • POS
  • Sales Process
  • Sales Strategies
  • Territory Sales
  • Trade Shows
  • Business Relationships
  • Business Development
  • Marketing Campaigns
  • Patients
  • Customer Satisfaction
  • Sales Growth
  • Brand Marketing
  • Roofing
  • Sales Quota
  • Territory Development
  • Store Management
  • Zoom
  • Work Ethic
  • Customer Accounts
  • Keep Management
  • Math
  • Lead Generation
  • Product Training
  • Sales Reps
  • Store Associates
  • Revenue Growth
  • Market Trends
  • Sales Associates
  • Increase Sales
  • Product Placement
  • Business Sales
  • Medical Sales
  • Sales Objectives
  • Cold Calls
  • Hudson
  • Product Line

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Online Courses For Field Sales Representatives

One of the best ways to acquire the skills needed to be a field sales representative is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since field sales representatives benefit from having skills like excellent time management, customer service, and powerpoint, we found courses that will help you improve these skills.

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5. Sales Training: Practical Sales Techniques


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6. Sales Machine: The Sales Training B2B Master Course


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9. Sales Skills: 9 Sales Training Courses In 1


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10. Sales Training: How To Close More Sales


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11. The Complete Sales Skills Master Class - Sales Marketing B2B


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12. Sales Fundamentals


Learn how to sell with core, proven techniques that have generated millions in sales revenue...

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13. Sales Training Pro: The Complete Sales Presentation Course


Practical, Hands-on Sales Techniques and Tools to Effortlessly Engage your Customers In Your Sales Presentations...

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14. Sales Training Everyone sells!


This course will give you extensive knowledge about the whole sales process...

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15. Sales Skills Mastery 1: Sales Training For Beginners


Selling Techniques and Sales Strategy that Every Salesperson Ought to Know - Sales Training For the Modern World...

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16. B2B Sales Objections Simplified


B2B Sales Skill: Learn How to Handle the Most Common Sales Objections, Over the Phone and in Person!...

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17. CRUSH IT! Sales Strategies


Discover a step by step sales process you can drop into your business to re-connect with lost prospects. Close Sales Now...

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18. Sales Methodologies: Best Practices for Enterprise Selling


Apply sales methodology and sales process best practices to the modern enterprise selling organization...

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19. LinkedIn Sales Navigator: LinkedIn's tool for B2B Sales


LinkedIn Sales Navigator best remote practices for the LinkedIn premium service for business development and B2B sales...

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20. Professional Sales Training - Compelling Conversations


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