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Field service coordinator vs client service coordinator

The differences between field service coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service coordinator and a client service coordinator. Additionally, a field service coordinator has an average salary of $52,988, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a field service coordinator include customer service, windows and technical support. The most important skills for a client service coordinator are PET, customer service, and good communication.

Field service coordinator vs client service coordinator overview

Field Service CoordinatorClient Service Coordinator
Yearly salary$52,988$41,849
Hourly rate$25.48$20.12
Growth rate12%12%
Number of jobs81,39461,419
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does a field service coordinator do?

A field service coordinator organizes activities that extend a company's services to the public. Although a field service coordinator's duties depend on their place or industry of employment, it typically includes liaising with distributors and suppliers, devising plans and marketing strategies, coordinating different teams, establishing schedules and guidelines, and monitoring the progress of all operations, resolving issues and concerns should there be any. Moreover, as a field service coordinator, it is essential to lead and encourage staff to reach goals, ensuring optimal services for client satisfaction.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Field service coordinator vs client service coordinator salary

Field service coordinators and client service coordinators have different pay scales, as shown below.

Field Service CoordinatorClient Service Coordinator
Average salary$52,988$41,849
Salary rangeBetween $33,000 And $83,000Between $26,000 And $65,000
Highest paying CityKennewick, WANew York, NY
Highest paying stateMassachusettsNew York
Best paying companyAltice USACiti
Best paying industryEnergyMedia

Differences between field service coordinator and client service coordinator education

There are a few differences between a field service coordinator and a client service coordinator in terms of educational background:

Field Service CoordinatorClient Service Coordinator
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Field service coordinator vs client service coordinator demographics

Here are the differences between field service coordinators' and client service coordinators' demographics:

Field Service CoordinatorClient Service Coordinator
Average age4747
Gender ratioMale, 50.7% Female, 49.3%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between field service coordinator and client service coordinator duties and responsibilities

Field service coordinator example responsibilities.

  • Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
  • Perform property maintenance including painting and plumbing, electrical, HVAC, sheetrock, and furniture repairs.
  • Visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices.
  • Handle logistics for shipping systems and materials to domestic and international customers.
  • Schedule projects and coordinate logistics to assure project completion with timeliness and fiscal success.
  • Prepare memorandum, reports and comprehensive PowerPoint presentations for divisional meetings and quarterly business reviews.
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Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
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Field service coordinator vs client service coordinator skills

Common field service coordinator skills
  • Customer Service, 29%
  • Windows, 9%
  • Technical Support, 6%
  • Medicaid, 5%
  • Service Calls, 5%
  • Home Health, 4%
Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%

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