Field service coordinator work from home jobs - 226 jobs
Pre-Certification Coordinator (Remote) - Department of Medicine - Business Office
Washington University In St. Louis 4.2
Remote job
Scheduled Hours40This advanced level Pre-certification Coordinator specializes in complex pre-certifications for high dollar oncology and/or non-oncology drugs as indicated on therapy and treatment plans to prevent controllable losses/write offs for the department. This position may also perform re-checks of insurance eligibility and verify authorization information for each service. This position will also document all pertinent authorization information in Epic and communicate with clinical staff and providers in a timely and effective manner.Job Description
Primary Duties & Responsibilities:
Completes pre-certifications for complex and high dollar drugs as indicated on therapy and treatment plans. Must read and analyze therapy and treatment plans, drug protocols and clinical documentation, as well as payer policies and patient benefits. Completes the authorization process with the payer and in EPIC.
Completes re-checks on existing pre-certifications by verifying insurance eligibility and all authorization information for all applicable services. Confirms all re-check information is documented in EPIC.
Works with clinical staff and providers on add-ons, denials and peer to peers through to resolution in a timely fashion.
Other duties as assigned, such as assistance with denials, rejections and appeals.
Working Conditions:
Job Location/Working Conditions:
Normal office environment.
Physical Effort:
Typically sitting at desk or table.
Equipment:
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Clinical Office, Medical Billing, Health Information Management (Him), Or Pre-Certification (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This JobPreferred Qualifications:
Previous coding and pre-certification experience.
Thorough understanding of both WashU insurance database and insurance terminology.
Experience interacting with managed care plans, insurance companies and third-party payers.
Ability to work with internal and external customers, including physicians, nurses, patients and families.
Preferred Qualifications
Education:
Associate degree
Certifications/Professional Licenses:
Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC), Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Communication, Detail-Oriented, Epic EHR, Fast-Paced Environments, Health Insurance Portability & Accountability Act (HIPAA), Insurance Terminology, Interpersonal Communication, Multitasking, Organizational Savvy, PrioritizationGradeC09-HSalary Range$22.78 - $34.21 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$22.8-34.2 hourly Auto-Apply 2d ago
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Supervisor, Field Service
Zeissgroup
Remote job
About Us:
How many companies can say they've been in business for over 179 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Mid West Area- Can live anywhere in the MW area.
What's the role?
The FieldService Supervisor (FSS) will supervise FieldService Engineers (FSEs) in work assignments, expense control, customer satisfaction, and company policies and procedures. In addition, the FSS is responsible for the profitability, productivity and efficiency of their territory. The FSS will manage the workload of their team, handle escalations from internal and external customers, and work closely with the ServiceCoordinators, OS/MS Specialists, Sales Managers, and Distributor Partners within their territory. This position will represent Carl Zeiss Meditec at tradeshows and will work to achieve a high level of customer satisfaction, service profitability, and FSE efficiency.
Sound Interesting?
Here's what you'll do:
Manage assigned territory as an individual profit center. This includes responsibility for territories averaging $5M or more in revenue from Warranty Extension Agreements and Billable Income, while managing expenses to maintain profitability. Review the work assignments and productivity levels of the FieldService Engineers in assigned territories to maintain a balanced workload consistent with training and customer requirements.
Direct, counsel, and develop FieldService Engineers toward improving their performance of job-related duties. This includes reviewing their productive hours, operating within budgets, managing overtime, customer satisfaction, training, contract sales, revenue generation, and conducting regional territory meetings.
Promote regional growth by actively identifying and targeting potential new business.
Travel with FSEs to coach, audit, and perform physical trunk inventories. Work with CRM Admin team to ensure employees prepare and submit applicable fieldservice documentation in a complete, accurate, and timely manner.
Prepare and conduct employee evaluations or reviews and recommend salary adjustments. Monitor and approve FieldService Engineers' vacation schedules, time and expense reporting. Work with ServiceCoordinator to schedule relief personnel to cover vacations, absences, and training as needed.
In conjunction with HR Staffing, prospect, interview, hire and train new employees when vacancies exist.
Provide timely response to all requests from both internal and external customers.
Respond to satisfaction surveys, working to resolve customer care issues.
Act as a sales department liaison by providing solutions to achieve customer satisfaction and retention.
Provide service support at National and Regional Conferences and Conventions.
Work with Customer Care management to establish strategy and direction relative to customer support policies and procedures.
Control and manage daily expenses, and solicit and maximize revenue opportunities. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
Partner with Sales Representatives in the territory and proactively manage key accounts.
ADDITIONAL RESPONSIBILITIES:
Ensure direct reports maintain company-issued test equipment and support tools.
Consistently identify and qualify up-selling and new sales opportunities that contribute significantly to increasing team capabilities to exceed sales objectives.
Conduct and presentation must be in accordance with standards of professional business protocol as prescribed in the “Carl Zeiss Meditec Service Operations Guide”.
Do you qualify?
BS degree (or equivalent experience) preferred.
Minimum of five (5) years' experience in fieldservice of Electronics, Fine Mechanics, Electro-mechanical, Data Networks, Optics or Medical FieldService required.
Two (2) years of experience in the eye care industry is preferred. Thorough understanding of ophthalmic anatomy and diseases of the eye; CCOA certification, preferred.
Supervisory or managerial experience preferred.
Individual should possess strong business acumen, broad technical knowledge of CZMI instrumentation and/or industry expertise and/or unique technical knowledge that may apply to one or more product lines.
Working Conditions and Special Demands:
Moderate amount of overnight air and ground travel is required. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory.
Must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.
Must be able to lift up to 80 pounds.
Thirty percent of the average workday is spent standing or walking.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
The annual pay range for this position is $ $79,800 - $119,600.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina Eilerman
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
$79.8k-119.6k yearly Auto-Apply 42d ago
Field Service Supervisor
Munters 4.3
Remote job
Job Title: FieldService Supervisor
Company: Munters Corporation
Salary: $74,909 - $100,307 annually
About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.
Duties and Responsibilities: The FieldService Supervisor is responsible for providing exceptional leadership for the fieldservice team within their assigned service territory. The FieldService Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of fieldservice personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The FieldService Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals.
In addition, the FieldService Supervisor will develop and grow all Service delivery quality and capability:
Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol)
Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and ServiceCoordination
Provide back-office service administration related to but not limited to:
Time sheet entry
Expense report review, preparation, submission, and approval for payment
Service Report Creation and review of field technician narrative
Performance Value reports
Refrigeration Set-up reports
Measure service delivery activities and results:
Technician utilization and Revenue/ Warranty cost generation per technician
Conformance to Service Report generation, for content, quality, and communication style
Measure and report on install base penetration
Rates Technicians on Customer satisfaction and First-time fix rate
Supports Service Team in employee evaluation and performance improvement
Responsible to convey the customer experience to our organization through C2 customer complaint system
Support Services sales promotions, tools, and goals
Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads
Interact with Service Engineering to provide feedback on technical support quality and availability
Interact with Equipment Sales to share leads and to build Service Sales
Manage all customer queries and resolve issues in coordination with the relevant departments
Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues
Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules
Performs quality assurance checks in the field
Requirements:
Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following:
Highly motivated and skilled at complaint handling and issue resolution
Knowledge of commercial HVAC systems and maintenance procedures
Excellent verbal and written communication skills
Ability to multi-task and prioritize work
Computer proficiency with MS Word, Excel, and PowerPoint
Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred
Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA
Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary
Have a valid Driver license with an excellent driving record
Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements:
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc.
The worker is not substantially exposed to adverse environmental conditions
Benefits:
Competitive Salary
Comprehensive health, dental, and vision insurance plans
Flexible work schedule
Generous vacation and paid time off
401K retirement savings plan with employer matching
Professional development opportunities, including tuition reimbursement, and conference attendance
Company-sponsored social events and team-building activities
State-of-the-art equipment and tools to support your work
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
$74.9k-100.3k yearly Auto-Apply 23d ago
Field Service Supervisor
AHU Technologies
Remote job
Benefits:
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
FieldService Supervisor 100% Remote, USA JOB DESCRIPTION - FieldService Supervisor
Job Title: FieldService Supervisor
Location: Remote
Reports to: FieldService Manager
FLSA Status: Full-Time, Hourly
Job Summary:
The FieldService Supervisor FSS has the full responsibility of managing a working crew of mechanics to support KATS projects. This position will work with the customer site contact to ensure all contractual obligations are being met at the highest level of client satisfaction.
Some of the reasons to work for us:
Strong growth history and stable employment
Competitive pay
Advancement opportunities
Excellent benefits and retirement plan with matching contributions
Paid time off including holidays
Great company culture focused on employee development, training and safety
Responsibilities:
Safety
The goal is zero recordable injuries
Lead daily shift start up meetings
Ensure JSA's are completed and any new hazards are identified throughout the day.
Execution
Understand full scope of projects assigned
Ensure other team members understand scope
Communicate with client throughout the project keeping them up to date
Utilize team members on the project efficiently and effectively
Ensure appropriate procedures are followed
Ensure documentation is completed in a timely manner; including time sheets, inspection sheets, pictures are taken and stored in the appropriate Sharepoint folders
Identify client requests for changes in scope and notify the project manager for potential change orders
Communication
Communicate with team members on the jobsite to ensure they are working safely and efficiently
Communicate effectively with superiors to give status updates
Communicate regularly with the assigned project engineer to ensure disassembly and assembly are completed correctly and with the proper documentation
Coach team members as needed to improve their performance and communication.
Discuss and identify training needs with teammates
Be an advocate for the company and your team. Sometimes that means apologizing for things you didn't personally do.
Identify opportunities for additional fieldservice, repair work, or engineered solutions. Communicate them to your supervisor or the project manager.
Required Skills/Abilities:
Demonstrated competency in hands-on maintenance of steam turbines, reciprocating compressors, engines, centrifugal compressors or gas turbines. Typically 5+ years of experience is required to obtain this competency.
Basic Microsoft Office Suite skills - Outlook, Excel, Teams
Proven industry leadership; recognized by internal and external peers.
Ability to work in a fast-paced, deadline-oriented work environment.
Personal Attributes
Integrity - Embody Integrity even when no one is watching
Humble - Be curious and listen to learn.
Adaptable - Embrace change to drive growth. Have a growth mindset - Welcome challenges and setbacks as opportunities to improve
Camaraderie - Trust and connect with teammates and clients
Accountable - Deliver on your commitments
Creativity - Innovate through collaboration and teamwork. Fond creative solutions to problems.
Self-reflective - Willing to analyze self-performance and look for opportunities to improve
Situationally aware - Read the situation and determine the leadership style required. This can change from very detailed management to high level coaching depending on the situation.Education and Experience:
5+ years' experience maintaining rotating equipment required.
2 years leading teams preferred.
2 year technical degree preferred.
Physical Requirements:
Ability to stand for long periods, kneel for reasonable periods, climb ladders
Must be able to lift up to 50 pounds at times.
Able and willing to travel to various work locations and client sites up to 100%.
Able to obtain and maintain a valid state driver's license.
Able to pass a comprehensive background check and drug screen.
Metrics
Safety OSHA recordable rate
Client satisfaction
KATS is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status or any other characteristic protected by Federal, State and/or local law.
KATS is a drugfree workplace.
(Must be able to pass a comprehensive background check.)
Job Type: Full-time
Pay: $32.00 - $45.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Application Question(s):
Can you travel for Job related requirements 100%?
Compensation: $32.00 - $45.00 per hour
About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
$32-45 hourly Auto-Apply 60d+ ago
Field Admin
R C S Staffing 4.4
Remote job
Job Description
RCS Staffing has an immediate need for a Field Administrator in Baltimore, MD. This is a full-time contract Field Based assignment with our client (6+ months seasonal assignment). This position offers a competitive package including benefits.
Overview of YOUR role as a Field Administrator
As a Field Administrator, you will provide critical administrative and coordination support to the FieldServices team. Serving as the primary field point of contact, you will help ensure smooth communication between field personnel, contractors, clients, property owners, and leadership. This role requires strong organizational skills, attention to detail, and the ability to navigate field environments while supporting efficient project execution.
As a Field Administrator YOU will:
· Serve as the primary field point of contact for communication between field personnel, contractors, clients, property owners, and leadership
· Order materials and coordinate delivery schedules
· Request and track permits throughout the project lifecycle
· Collect and organize field data and documentation
· Coordinatefield needs and operational requirements
· Prepare correspondence and reports for stakeholders
· Submit daily updates to the Chief Inspector
· Maintain contractor logs and documentation
· Update charts and drawings to reflect current project status
· Assemble job book materials for final client turnover
· Manage a variety of operational and administrative tasks
· Read and interpret field notes, maps, schematics, alignment sheets, and construction drawings
· Support efficient project execution through proactive coordination and communication
· Manage multiple priorities independently
YOU are the ideal Field Administrator candidate if you have:
· 2-5 years of experience in gas utilities preferred
· Proficiency with Microsoft Office and standard office equipment
· Ability to operate a motor vehicle and maintain a valid driver's license
· Strong understanding of gas utility practices, standards, and field operations
· Ability to read and interpret field notes, maps, schematics, alignment sheets, and construction drawings
· Strong communication skills and attention to detail
· Ability to work independently while managing multiple priorities
· Strong organizational skills
· Comfort working in field environments
· Experience with documentation management and coordination
It's a BONUS if you have:
· Experience with permit tracking and management
· Previous experience as a fieldcoordinator or similar role
· Knowledge of contractor management processes
· Experience with project closeout and turnover documentation
About Our CLIENT:
Our Client is a national engineering and consulting firm with over 3,100 professionals dedicated to delivering innovative, sustainable solutions for utilities, infrastructure, and industrial clients. Headquartered in Warrenville, Illinois, and recognized as an ENR Top 20 Power Sector design firm, they bring deep expertise in power delivery, generation, renewables, telecommunications, and fieldservices. With a culture rooted in collaboration, integrity, and work-life balance, they offer comprehensive employee benefits such as flexible remote work options, generous PTO, and health and retirement plans. Their mission centers on exceeding client expectations while making a positive impact on the industries and communities they serve.
Who WE Are:
RCS Staffing is a certified Women-Owned Small Business (WOSB) specializing in the recruitment of professionals for best-of-class companies throughout the United States. Since 1994, RCS recruits top talent for direct hire, temp-to-perm and contract staffing positions and provides customized payroll services. Our Recruiting Specialties consist of all Engineering Disciplines, Project Management, Project Controls, Information Technology, Energy Efficiency and Business Professionals.
RCS is an equal opportunity employer that prohibits discrimination and harassment of any type. RCS recruits, hires, and promotes for all positions without regard to race, color, religion, creed, national origin, citizenship status, disability, military status, veteran status, marital status, sexual orientation, gender identity, sex, genetic information or age. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.
$58k-90k yearly est. 6d ago
SR PSM Coordinator - Ammonia Refrigeration #LI-Remote
JS Compliance 4.2
Remote job
About the job
The Role
The Sr. PSM Coordinator role brings a wide variety of experience to the table, but they are all united by their passion for Ammonia Refrigeration Safety, and their commitment to keeping our client's facilities safe for their employees and communities.
They support JSC clients by conducting PSM activities as needed to include Compliance Audits, Leading/ Scribing Process Hazard Analysis, Managing Major MOC's, Conducting Refresher Training, developing PSM/RM or ARM Programs and procedures, developing SOPs,and updating existing SOPs.
Must have sound knowledge in implementing PSM Programs and Ammonia Refrigeration Operations.
Travel will be approximately 1 week per month depending on client's needs.
*This role is compensated based upon years of PSM experience in the Ammonia Refrigeration Industry and verifiable work ethics.
Why You'll Love Working At JSC
Health & Wellness: Access to the world's leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.
Work From Home:during non travel weeks..
Professional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.
Make A Difference: No matter your role or department, the work you do each day with JSC helps keep people and communities safe.
#LI-Remote
SEND RESUME TO ******************
$44k-58k yearly est. Auto-Apply 60d+ ago
Lead Coordinator, Sales Support and Operations - Retirement Plans
Ameritas 4.7
Remote job
This position takes lead on support services to the Retirement Plans sales force to achieve sales objectives and drive revenue. Maintain positive relationships with internal and external contacts to achieve customer retention. As a subject matter expert regarding Retirement Plans products and programs, this role works independently, utilizing comprehensive knowledge to solve complex service issues, delegate tasks, or review products of other associates.
This position is remote (within the U.S.A.) and does not require regular in-office presence.
What you do:
Lead service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information.
Oversee processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams.
Manage progress during the entire lifecycle of a case.
Take lead on department projects or inquiries that are complex and deliver guidance and solutions.
Identify and make recommendations to resolve procedural or system related problems.
Train and review work products of new or entry level associates.
Maintain a comprehensive understanding of various insurance products and their features and limitations.
TPA (Third Party Administrator) strategist
Work with TPA advisory council on monthly communications.
Work on TPA campaigns.
Act as sales liaison with TPA services.
National Accounts reporting
Maintain and produce monthly data reports for Broker Dealers.
Maintain and produce annual RFI (Request for Information) and due diligence reports.
Salesforce reporting.
Regional Sales Coordinator support
Assist with PEP proposal processes.
What you bring:
4 years of overall experience required.
2 years of experience with retirement plans required.
High school diploma or GED required.
Demonstrated ability to perform administrative tasks with a high level of accuracy and attention to detail required.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
For your time:
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
For your health and well-being:
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
For your professional growth:
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
For your community:
• Matching donations program.
• Paid volunteer time- 8 hours per month.
For your family:
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
$29k-46k yearly est. 17h ago
Field Admin Support
Venergy Group
Remote job
This position provides administrative support to accounting, procurement, IT, project administration and project management in a field setting or outside the corporate office. The Field Admin Support provides administrative support to complete projects. This position is a respected member of the team and participates during all phases of the project life cycle. Under the direction of project administration and/ or management, the Field Admin Support is responsible for facilitating, reporting and analyzing projects and all relevant documents. This position will also require to learn how to coordinate, plan, and eventually lead computer related activities in our organization. At times, the Field Admin Support may be called upon to assist in field support tasks related documentation and administrative such as receiving deliveries, picking up materials from a vendor, load & unload materials, and other related tasks as needed. Being able to adapt to new technology and adopting digital mediums that further enhances our operations is a quality needed for this position.
Supervisory Responsibilities:
* None.
Duties & Responsibilities:
* Coordinates and gathers contract documents with Project Managers and administrative staff.
* Sets up and maintains neat, orderly, complete documents and project contracts.
* Sets up projects within accounting.
* Helps move projects towards completion by performing project and office administration tasks.
* Maintains accurate records of all information related to projects for documentation, clarification, and presentation.
* Assists in monitoring and tracking project progress, scheduling, and project.
* Provides support with miscellaneous data.
* Performs general administrative duties to the Office Administration.
* Coordinates with others using video conferencing applications such MS Teams and Zoom.
* Performs other related duties as assigned.
Required Skills & Abilities:
* Excellent client-facing and internal communication skills.
* Excellent verbal and written communication skills.
* Solid organizational and time management skills, including attention to detail.
* Must be able to work independently, as well as in groups.
* Has ability to work and function in a changing and often stressful environment.
* Understanding of basic office and computer fundamentals.
* Coordinating and assist in support of technical writing and proposals.
* Successful at building relationships and establishing a connection with team members.
* Understanding of Foundation, Procore, and Arcoro Software preferred.
* Proficient with Microsoft Office Suite or related software.
Education & Experience:
* Associate's degree or equivalent from a two-year College or technical school or equivalent combination of education and experience preferred.
* Prior experience with Certified Payroll preferred.
* Prior military experience preferred.
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
Work Environment:
* This job operates in a professional office environment.
* This is an onsite position, but remote work may be authorized.
* Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary functions.
Benefits:
* Health Insurance, paid in part by the Company.
* Supplemental Insurance is available.
* Dental and Vision Insurance is available.
* Long-Term Disability (LTD) Insurance paid by the Company.
* Employee Assistance Program from Guidance Resources for emotional support, work and lifestyle support, and financial resources and legal guidance.
* Company 401(k) plan, with competitive company match.
* 5 paid holidays a year with 2 floating holidays.
* Continuing education and tuition assistance programs to assist in furthering your career with Venergy Group.
* Competitive PTO and Sick time.
* Year-end bonus eligibility based on annual performance reviews.
* Pet Insurance through Nationwide Pet Insurance.
SELECT INPUT METHOD: If a candidate uploads or copies/pastes their resume, there may be instances where the page will freeze or not continue. In this instance, do not attach a resume that is a screenshot or image pasted file. It can produce errors. The following files are permitted.
* .DOC
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Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
View Company Information
To see other positions, click here.
$39k-63k yearly est. 2d ago
Field Service Coordinator, RN - Waco, TX Remote
Unitedhealth Group Inc. 4.6
Remote job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
This is a Field Based role with a Home-Based office.
If you are located in or within commutable driving distance of Waco, TX or surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
* Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, at least restrictive level of care
* Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services
* Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
* Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current unrestricted RN license in the state of TX
* 2+ years of experience working within the community health setting or in a health care role
* Familiarity with Microsoft Office, including Word, Excel, and Outlook
* A valid driver's license, reliable transportation and the ability to travel up to 75% within McLennan County, TX and surrounding areas to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
* High-speed internet at residence
* Reside within 50 miles from McClennan County, TX
Preferred Qualifications:
* 1+ years of experience with long term care services and support, Medicaid or Medicare
* Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations
* Demonstrated ability to create, edit, save and send documents, spreadsheets and emails
* All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$28.9-51.6 hourly 2d ago
Project Field Coordinator
Quanta Services 4.6
Remote job
About Us
A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), FiberTel, LLC. is locally grown in Utah's Art City and has rapidly expanded over the Northwest and Western regions.
As an advocate for economic growth in the state of Utah, Idaho, Washington, Oregon, Nevada, and California we understand the business of conveying information. With all that is happening in our state and nationwide, we are seeing different ways of life, work, and school. The increase in work from home and online school has put a strain on internet providers and their bandwidth. Internet Providers are relying heavily on us to continue the construction and installation of fiber optics to ensure that internet service goes uninterrupted for the people of our communities.
We are a utility construction company, with a specialization in the installation of fiber optics. We offer a full turnkey experience for our clients.
For our employees, we offer rewarding benefits including medical, dental, and vision insurance, paid vacation, paid holidays, and 401k (with company match).
We are an Equal Opportunity Employer and participate in E-Verify.
About this Role
FiberTel is looking for a Project FieldCoordinator for our Las Cruces, NM location.
This position is responsible for providing field and administrative project support to the project as well as project coordination in regards to our construction efforts in relation to fiber and telecom.
Pay: $24-28/hr, DOE
What You'll Do
Incumbent must have the skills, ability, and judgment to perform the following essential job duties and responsibilities:
Works with a team of Construction Managers & other Construction Coordinators to ensure administrative/field activities are completed for OSP-West projects.
Supports department with timecards, materials tracking, mark for locates, daily reports, scheduling, cost control, change-order tracking, vendor and subcontractor tracking, client billing, and pay invoices
Assists Project Team with preparation of bid documentation and helps to prepare for bid reviews
Meets work standards by following productivity, quality, and customer-service standards, resolving operational problems; identifying work process improvements as necessary
Helps meet cost standards by monitoring expenses; implementing cost-savings actions
Updates job knowledge by going to the field, participating in educational opportunities, getting to know/understand division.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Other duties as assigned
What You'll Bring
Associates or bachelors preferred, not required
Prefer 1-2 years of experience in construction coordinator role or related field
Excellent communication skills
Reasoning ability, including problem solving and analytical skills
Microsoft Office and Outlook Email
Time Management and project management skills
Travel requirements: to job sites as needed.
Valid Driver's License
What You'll Get
Benefits Include:
Company vehicle
Health Insurance: Medical, Dental, Vision Plans
Flexible Spending Accounts/Health Savings Accounts
Retirement Savings Plan (401K) with company matching
Short & Long Term Disability
Supplemental Life and AD&D Insurance
Paid Holidays and Vacation
Competitive Pay
* Pay is based on the knowledge, skills, and abilities of the employee.
Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (***************************************************************
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
FiberTel, LLC
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$24-28 hourly Auto-Apply 20d ago
Field Service Site Supervisor
Eos Energy Storage 3.6
Remote job
About Eos Energy Enterprises
Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.
As Eos FieldService Site Supervisor, you will play a vital role for Eos' success of our fieldservice execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos' Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a fieldservice team to accomplish assigned tasks.
Responsibilities
Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team.
Organize and oversee the day-to-day workflow operations.
Support material management activities for all site activities.
Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements.
Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams.
On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems
When required, independently commission and operate Eos energy systems, locally or remote
Mentor fieldservice engineers (FSE) in operating and commissioning Eos energy systems. Mentor fieldservice technicians (FST) in troubleshooting and operating field equipment
Assist in creating or revising system, customer-facing, and internal commissioning documentation
Support Product Engineering for testing of the complete system, including BMS interface.
Evaluate battery performance, including testing of Eos energy systems.
Utilize company-provided FieldService and Work Order Management tools to retrieve and update information timely and accurately.
Write reports, record customers' concerns regarding the functionality and performance of their system and interact directly with the customer.
Develop detailed knowledge of Eos' commercial products and third-party products sold by Eos
Maintain a working knowledge of the NEC (National Electric Code)
Other duties, responsibilities, and activities may change or be assigned at Eos's discretion.
Site Supervisor may have extended working hours depending on project needs for planning and coordination.
Knowledge, Skills, and Abilities
Ability to work independently as well as leading a team, proactively with no supervision.
Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements.
Ability to effectively communicate challenges in a forthright and accurate manner.
Ability to effectively manage a small to large team of FSE's/FST's
Excellent Computer skills: Windows, Office, PLC and Networking knowledge
Excellent knowledge of AC/DC Electrical systems and controls.
Excellent use of electrical voltage meters and electrical testing equipment
Expert knowledge of mechanical and electrical schematics
Excellent communication skills
Ability to work productively with other departments.
Attention to detail and high level of accuracy.
Excellent knowledge of troubleshooting electrical systems
Constant attention to safety and quality
Medium Voltage/ Substation experience is a plus
Education and Experience
Associate's degree or equivalent experience in a technical field of study required.
Bachelor's degree preferred.
7 years' experience in energy storage service and operations required.
Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos)
Certification in Construction Safety (OSHA-10) (can be acquired through Eos)
Travel
More than 50%
Local Travel
Overnight/North America Travel
Other International Travel
Working Conditions
Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
Customer/Partner Locations - Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.
$40k-67k yearly est. Auto-Apply 22d ago
Reactor Services Field Supervisor
Framatome North America
Remote job
Why This Role Is Critical
As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes.
What You'll Do Day-To-Day
As a Reactor ServicesField Supervisor you will part of a growing BWR or PWR Reactor Services Product Line in the Outage Services Organization.
Installs, troubleshoots, assembles and disassembles, repairs and maintains tooling and equipment at customer sites (may include equipment associated with refueling and inspecting and maintaining nuclear reactors and components).
Conducts a variety of complex field tasks including, but not limited to operating specialized equipment, taking measurements, compiling data, and performing without error in high stress environments.
Develops calculations, tables, reports and related data; maintains maintenance logs and certification documents.
Develops procedures, problem reports, job hazard analyses, and field schedules.
Participates in planning and executing projects and may be responsible for pre-outage preparations.
May provide input to training materials and may conduct training.
Responsible for directing technicians which includes on the job training, conducting pre-job briefs, defining task requirements, performance management and coaching, documenting performance, managing conflicts between coworkers, and ensuring safety and compliance of individuals and plant equipment.
Complies with all applicable safety and health rules including personal dose compliance.
Responsible for the safety and well-being of personnel supervising.
Works flexible hours and shifts, as required, to ensure timely service.
Requires travel to a variety of remote job sites.
Requires unescorted nuclear access (includes background check, psychological exam, and drug screen).
What You'll Bring
High School diploma or equivalent education
Minimum of 6 years of related experience.
Expert knowledge in a particular field of commonly used equipment, practices and concepts.
Knowledge of company and industry safety and health policies and programs as required for specific roles.
Excellent communication skills to comprehend, follow direction, policies, procedures and guidelines with ability to work effectively with all levels of staff and management, vendors and customers.
Requires specific technical training and certification.
Total Rewards Package
Total Rewards Package
Salary: $42.40 - $55.50 per hour, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, and optional supplemental plans (critical illness, accident, hospital indemnity).
Retirement: 401(k) with employer match.
Paid Time Off: Up to 8 sick days annually and company paid holidays.
Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs.
About Framatome
Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation.
From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on.
At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can:
Solve complex nuclear challenges that directly impact the climate.
Build your career through technical fellowships, leadership roles, and global opportunities.
Do your best work in a culture that values safety, innovation, and well-being.
Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
$36k-57k yearly est. Auto-Apply 18d ago
CVA Field Service Supervisor
Peterson MacHinery Co 4.7
Remote job
It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!
Job Description
Peterson Power Systems has the need for a CVA (Customer Value Agreement) FieldService Supervisor based at our Hillsboro, OR location.
SUMMARY
The CVA (Customer Value Agreement) FieldService Supervisor directs the activities of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers. This includes but is not limited to training, supervising, maintaining a positive work environment, and ensuring compliance with safety standards and established policies and procedures. As a primary contact for customers receiving, this position is responsible for providing a thorough explanation of our equipment, its capabilities, and service repair work as well as responding to all questions in a timely and knowledgeable manner.
ESSENTIAL JOB FUNCTIONS
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
* Supervise and direct the activities of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers.
* Maintain a safe working environment and observe all safety procedures, laws, policies, and rules; investigate accidents in a timely, accurate and complete manner.
* Ensure all department personnel drive and work in a safe and secure manner including maintaining contact at regular intervals when at remote work sites.
* Communicate with internal and external customers in a manner that promotes a positive relationship.
* Initiate and respond to communication with other departments, and customers in a timely manner to optimize customer satisfaction.
* Coordinate CVA Service and Shop Service department labor needs as requested by internal and external customers.
* Work with PSSRs to provide accurate quotes for service work.
* Work with customers to determine source of problems and write work orders.
* Communicate with customers concerning service activities including reviewing jobs, explaining invoices, identifying need for future repairs and making maintenance recommendations.
* Manage technician issues; vacation approvals; final timecard approvals; daily and weekly overtime approvals.
* Maintain knowledge of the skills of Technicians to effectively manage job placement.
* Keep up to date on overall activities of the CVA Service and Shop Service department, identifying problem areas and taking corrective action.
* Accurately complete all necessary paperwork including but not limited to work orders and service report reviews in a timely manner.
* Assist in the promotion and sale of service repairs.
* Provide a thorough explanation of equipment, its capabilities and operation to our customers; respond to all questions in a timely, courteous and knowledgeable manner.
* Maintain control of all assigned company property and ensure that company equipment is always maintained in safe operating condition.
* Work to build trust among direct reports and peers alike
* Hold JumpStart meetings regularly; allow others to lead meeting and help to inject enthusiasm and energy into meetings.
* Operate company or personal vehicle as needed to visit branch locations or customers.
* Maintain regular, punctual, and predictable attendance.
SUPERVISORY RESPONSIBILITIES
Manager is responsible for the overall direction, coordination, and evaluation of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and implementing corrective action with employees; addressing complaints and resolving problems. When work deficiencies are identified takes prompt and effective measures to correct areas needing improvement.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of six (6) years of directly related experience in power generation or engine service; or an equivalent combination of education and work experience.
CERTIFICATES, LICENSES, REGISTRATIONS
* Maintain a valid driver's license and satisfactory driving record
* Lift truck operator certificate or ability to obtain one
* Completion of a certified electrical safety course
#INDjobs
Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
$39k-50k yearly est. Auto-Apply 12d ago
Service Coordinator (Remote)
Johnson Controls Holding Company, Inc. 4.4
Remote job
This position will work in a call center environment answering incoming calls from external and internal customers while maintaining a high level of customer service skills. Candidate will demonstrate their ability to meet/exceed any SRC KPI's. Candidate will be required to Mentor new hires both during and after training as well as assist SRC Supervisor when needed.
Duties and Responsibilities
Receive customer requests for service in a professional manner, obtaining detailed information in order to efficiently dispatch and schedule service calls.
Accurately enter service request information in our SEDU/Genesys system while the customer is on the phone.
Provide a lead role among the ServiceCoordinators and new hire candidates. Mentoring new hires during and after training as needed.
Participate in Operational meetings providing insight on areas requiring improvement. Evaluate current processes and recommend possible enhancements to ensure more timely and efficient customer service.
Alert management of potential problems resulting from customer or field complaints and work to resolve any customer at risk issues.
Responsible as needed for Elite line training, Mandatory PO weekly report, Temp account daily report.
Additional duties as assigned.
Minimum Qualifications/Skills
3- 5 years customer service experience
Minimum 2 years SRC experience
Ability to multi-task working in a fast-paced environment
Excellent written and communication skills
Use of SEDU/Oracle field cloud systems preferred
High School Diploma or equivalent required
HIRING HOURLY RANGE: $20-30 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at ***************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$20-30 hourly Auto-Apply 8d ago
Public Health Preparedness Field Coordinator District 9
Inteletech Global
Remote job
Hi Hope you are doing well Please go through the below requirement and let me know if you are interested. District 9 consists of the following cities/counties: Franklin, Decatur, Jennings, Ripley, Dearborn, Ohio, Scott, Jefferson, Switzerland, Scott, Clark, Floyd and Harrison
Essential Duties & Responsibilities:
Communicate regularly with the Regional Supervisor to share the needs, challenges, and accomplishments of the health departments within the assigned District and to receive instructions and guidance.
Participate in IDOH-Division of Emergency Preparedness conference calls and staff meetings as scheduled by the respective program Director and Regional Supervisors.
Attend scheduled District Coalition meetings along with the HCC Coordinator assigned to the district as well as any additional health department related meetings or events as assigned by Regional Supervisor.
Identify and communicate any planning, training, and exercise support needs or activities to Regional Supervisor.
Provide guidance and answer questions to IDOH preparedness efforts or direct them to where they may obtain the requested guidance when necessary.
Assist in tracking grant deliverable progress and completion during preparedness activities, data collection efforts, and inventory tracking as directed.
Complete any reporting and/or tracking forms and documents as identified and requested by Regional Supervisor and/or Director.
Assist in coordinating Medical Countermeasure (MCM) Operational Readiness Review(s) (ORR) in CRI jurisdictions as needed.
Submit summary reports of coalition or district meeting, individual meetings summarized on the bi-weekly (unless specified otherwise) reporting template.
Public Health Preparedness FieldCoordinator - Expectations
Staff are expected to have a strong familiarity and understanding with IDOH Division of Emergency Preparedness policies, standard operating procedures, preparedness and response plans, and technical concepts of operations, and be able to effectively communicate these to the local partners.
Report outcomes (notes) of each meeting by submitting summary to Regional Supervisor within 2 business days.
If District staff feel they have not been provided sufficient guidance or training on any material(s), it is their responsibility to notify their IDOH Regional Supervisor and Contractor Project Supervisor that they require additional direction or clarification.
District staff are expected to actively ensure local partners, understand technical and procedural aspects of IDOH-Division of Emergency Preparedness and other state emergency management and response strategies, tactics, and plans. If staff observe or are made aware of gaps in knowledge or understanding of these topics among local partners, it is their responsibility to provide direction and clarification, and to request assistance from their IDOH Regional Supervisor, if needed.
District staff are expected to maintain an electronic file of all guidance documents, templates, and boiler plates distributed by IDOH Central Office and expected to distribute these documents as directed by Regional Supervisors to local partners and be able to fully explain their purpose and use.
When working with the local partners, District staff serve as representatives of the Indiana Department of Health and are expected to conduct and present themselves as such. If at any time, District staff feel as if they are unclear on any duty or expectation as it relates to their position, or feel they need any additional guidance or training pertaining to the technical aspects of their position, it is their responsibility to communicate their need to their IDOH Regional Supervisor and the Contractor Project Supervisor.
Stay up to date on CDC, ASPR, ISDH and other relevant guidance documents and programs.
Work remote temporarily due to COVID-19.
Compensation: $26.00 per hour
About Us We're more than Software Company with a creative side. We're a full-service creative studio with a serious technology background. We take a holistic view of sales and marketing, building digital brands that deliver real value to our client.
As a marketing agency, our innovative digital strategies grab and hold people's attention, and produce the communication and organizing tools needed for success. With a mix optimized to the specific goals of each client and the character of their target customer demographics, we provide true integration across media platforms and channels.
Our Vision
Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future.
We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
$26 hourly Auto-Apply 60d+ ago
v105-Legal Services Coordinator
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This Legal Assistant role offers the opportunity to support a fast‑paced legal practice while becoming an essential partner in its daily operations. Working with Job Duck, you will help ensure smooth case progression by preparing documents, coordinating hearings, and supporting attorneys with reliable administrative oversight. The ideal candidate thrives in an environment where accuracy, initiative, and communication matter every day. You will interact professionally with clients, courts, and opposing counsel, helping create a positive experience for everyone involved. This role is ideal for someone who brings strong organization, clear writing, and a steady, trustworthy presence to their work.
• Monthly Salary Range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
• Coordinate with team members to support case workflow
• Track billable hours and support billing activities
• Manage calendars and organize attorney schedules
• Maintain deadlines and ensure timely follow‑up on pending items
• Draft and format letters, tables, and legal documents
• Communicate with opposing counsel and courts via email
• Prepare case materials and ensure documents are complete and accurate
• Schedule hearings, depositions, and related legal proceedings
• Assist with maintaining CRM records in Clio Manage and Clio Grow
Requirements:
• At least 1 year of experience working as a Legal Assistant as you will be required to confidenty scheduling hearings, depositions, and other legal proceedings
• Must be highly capable of drafting letters, creating tables, formatting documents, and managing deadline‑driven workflows with accuracy
• Daily responsibilities involve ongoing communication with clients and co‑workers, so a friendly, professional, and positive demeanor is essential
Software
CRM: Clio Manage & Clio Grow
VOIP: GoTo
Microsoft suite
Work Schedule: Monday-Friday
Expected call volumes: some calls involved
Location: Remote
Time Zone: Eastern Standard Time [EST]
Work Shift:
8:00 AM - 5:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$34k-47k yearly est. Auto-Apply 8d ago
Operations Services Coordinator
Rolling Suds Home Office
Remote job
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Role Summary: The Operations ServicesCoordinator plays a mission-critical role in supporting the day-to-day operations of the Rolling Suds franchise system. This individual manages internal platforms (Workiz, SharePoint, etc), owns all support ticket triage across departments, and coordinates IT access and service needs. In addition, this role serves as the Executive Assistant to the SVP of Operations, providing scheduling, communication, and administrative support to ensure high-level strategic initiatives stay on track. This dual-role position requires a blend of systems fluency, operational awareness, and exceptional organizational skills.
Core Responsibilities:
System Ownership & Internal Product Management - Administer key franchise systems including, but not limited to Workiz and SharePoint
- Manage user access, permissions, and account setup
- Coordinate with system vendors on updates, escalations, or outages
- Maintain system documentation and onboarding support materials
Companywide Support Ticket Management - Own full triage of incoming support tickets from franchisees or internal staff
- Route tickets to the correct department (Marketing, Finance, Ops, IT, etc.)
- Monitor response times, track open ticket volume, and escalate aging issues
- Identify patterns or recurring issues and work with leadership on solutions
IT & Access Coordination - Manage user setup and access (email, SharePoint, Microsoft, etc.) with the managed service provider (MSP)
- Track access requests, tech issues, and escalations
- Maintain logs of new user onboarding and IT permissions
Executive Assistant to EVP - Manage the SVP's calendar, internal and external meeting scheduling
- Prepare agendas, documents, and follow-up actions from key meetings
- Assist with internal communication, project tracking, and department updates
- Support special projects and cross-functional initiatives as assigned by the EVP
Internal Process Support & Documentation - Maintain internal documentation for system use and departmental SOPs
- Support onboarding and training tool improvements
- Help streamline workflows and suggest improvements for internal coordination
Qualifications: - 2-4 years of experience in technical support, operations coordination, or executive assistance
- Familiarity with CRM systems (Workiz), marketing tools, SharePoint, and Microsoft 365
- Strong task tracking, problem-solving, and multi-tasking ability
- Excellent communication and organizational skills
- Experience working cross-functionally and handling confidential information with discretion
KPIs & Success Metrics: - Ticket resolution time and SLA compliance
-Ticket resolution within 48 hours
- Internal satisfaction with platform access and onboarding
- SVP schedule accuracy and follow-through
- Executive project and meeting support quality
- Documentation clarity and systems process accuracy
- Reduction in recurring support issues across departments
This is a remote position.
Compensation: $45,000.00 - $55,000.00 per year
Rolling Suds is a company that takes pride in delivering top-quality power washing services to both residential and commercial clients. With over 30 years of experience in the industry, we have built a strong reputation and a loyal customer base. We believe that our success is due to the relationships we have cultivated with our clients, our unwavering commitment to reliability, and our reputation for excellence. At Rolling Suds, we take a customer-first approach, and we are always looking for team members who share our values and commitment to providing exceptional service. If you're interested in joining our team and becoming a part of a company that values hard work, dedication, and excellence, then we invite you to explore our career opportunities today.
At Rolling Suds, we invest heavily in our team members and provide extensive training and support. We believe in creating a culture of excellence, where employees are encouraged to develop their skills and take pride in their work. Whether you're a seasoned professional or just starting out, we offer opportunities for growth and advancement. Our team members are given the tools and resources they need to succeed, and we believe in recognizing and rewarding hard work and dedication. Join our team and become a part of a supportive and positive work environment that allows you to thrive.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.
$45k-55k yearly Auto-Apply 2d ago
Service Desk Coordinator (Remote)
Military, Veterans and Diverse Job Seekers
Remote job
Essential Functions:
Functions as the part of the Districts IT Service Desk team assisting end users to perform troubleshooting and resolution of computer equipment and desktop software problems as they occur.
Documents all reported system problems for the purpose of submitting statistical report. Uses existing Service Desk Software to record and report information such as time of first response, timing of escalations, time of final resolution, and time of problem follow up.
Determines problems that can be resolved immediately and personally or directs problems to the appropriate entities for resolution.
Coordinates with those to whom the problem has escalated to ensure expedience in addressing and resolving the problem.
Ensures daily distribution of summary reports to department staff that outlines problems currently unresolved.
Assists with software license agreements and monitors their distribution.
Monitors computer room environment to ensure servers are kept functional and reports all problems to supervisor.
Maintains security access as requested via User Registration Forms.
Maintains security forms and inventory of hardware and software and their related assets tracking.
Installs new hardware and software when necessary.
Coordinates printer troubleshooting.
Daily replaces tapes in weekly backup cycle.
Coordinates offsite storage and retrieval of backup tapes.
Performs various special projects as directed.
Emergency duty may be required of the incumbent that includes working in Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural.
Education:
High School diploma or G.E.D. required. Associate's degree with coursework emphasis in computer science, information systems, or closely related field preferred.
Experience:
One (1) to three (3) years progressively responsible experience in supporting and troubleshooting applications as well as end user needs required.
Certification:
A+ certification preferred.
Licensure:
Valid Florida Driver's License required.
Training:
MCP, A+, Network+ training preferred.
$34k-49k yearly est. 60d+ ago
MSP Service Coordinator
Cw It Support
Remote job
Looking to join an
incredible team
in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, detail oriented, and customer-focused entry-level IT technicians to join our growing team as a servicecoordinator.
Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing.
We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), and an opportunity for advancement within the company.
Full-Time Remote position
Our IT Managed Services Provider (MSP) focuses on being the outsourced technology services for SMB customers through Technology Infrastructure Management, Help Desk Support, Security, IT Projects and Strategy. We're a growing firm located in Wilmington, NC looking for a ServiceCoordinator.
Overall responsibility:
The MSP ServiceCoordinator is an entry level position responsible for day-to-day ticket dispatch and coordination. The ServiceCoordinator is responsible for properly setting up tickets from their inception to completion. This role requires sense of urgency, organization and multitasking, and attention to detail. This includes setting up contacts in the PSA tool, assigning ticket types, subtypes, assigning primary and secondary technician, etc. The ServiceCoordinator is responsible for the proper documentation of procurement for hardware needed in a service ticket. Lastly, the ServiceCoordinator would be the administrative assistant to the Service Manager and/or the Director of Operations.
Primary Duties and Responsibilities:
Answer incoming calls and dispatch support tickets
Setup tickets properly by ensuring contacts, types, subtypes, resource, etc. are correct
Able to manage and assign potential problems or outage tickets in a timely manner
Review all statuses of tickets, schedule all engineers' tickets for the next day, and touch all tickets with updated notes and calls if applicable
Follow procurement process with incoming equipment for service tickets
Keep track of engineer availability for escalation tickets
Run reporting on the following
Open Ticket Count Per Tech
Ready to Engage Count overall
Overdue Tickets Per Tech
Estimated/Actual Hours worked per Tech weekly.
All Service Calls for the day
Out of Office This Week
Utilization percent by Resource
Assist with multiple tasks including scheduling, running reports, and assisting with follow-ups
Ensure all time entries are put in by the technicians daily and confirm daily timesheets
Secondary Role Responsibilities:
Training, learning, and development of interested skills within role
Scheduling meetings and running point on daily huddles
Troubleshooting tickets if time permits
Documentation on new processes or procedures
Training New ServiceCoordinator staff
Qualifications:
2 years customer service experience required
1 year MSP experience preferred
Microsoft Office experience
Windows desktop troubleshooting experience
AutoTask Ticket system experience preferred
Procurement experience
Skills:
Must be highly organized
Must have a sense of urgency
Detailed-oriented
Ability to work in a fast-paced environment
Possess excellent interpersonal and customer service skills
Strong written and verbal communication skills
Must be able to manage time effectively
Ability to coordinate schedules
Benefits:
Matching 401k
100% paid Health, Dental, Vision insurance for individual / 50% dependent
7 Paid Holidays Annually
3 weeks PTO annually, 4 weeks at 5 years
Company paid training and certifications
Compensation:
$39k/yr starting salary
Our core values:
We believe in constant & never-ending improvement & development. We strive to continually improve ourselves, both personally and professionally. We believe if you aren't growing, you are dying. We must continue to improve in all that we do and become better every day.
We deliver outstanding customer service. We must over-deliver and exceed client expectations if we expect to grow, retain clients, and receive referrals. We focus on proactive communication, meet our deadlines, and have exceptional follow-up. We work with integrity and do what we say we are going to do. When we fail to deliver, we go above and beyond to make it right.
We add more value to our clients than ANYONE else in our industry. We focus on value delivered, and find ways to continually improve our offerings, delivering service at competitive prices, and ensuring that our clients are better protected and better served than they can get anywhere else. This also means we never stop finding ways to improve the quality of our client's systems and lives.
We focus on growth & profitability, for the sake of our employees, our clients, our community, and the world! Without profit, there is no life in a business. Revenue is vanity, profit is sanity. With profit, we can change lives, improve, grow, and fulfill our mission. Without it, it doesn't matter how good we are, we will not survive to help anyone.
We believe in Extreme Ownership. The core leadership principle from Jocko Willink's book, Extreme Ownership, this principle is talking about ownership up and down the chain of command. There are no excuses. There is no one else to blame. You must own everything in your world, and everything that affects your mission. We accept responsibility for our actions (or lack of action) and avoid living in denial.
We are hungry and always strive to do more. Hunger is a key element of what we believe makes teams members and companies successful. Always striving to be more productive, to take on new challenges and tasks, and to perform at the highest level. Laziness is not tolerated here. It is important to carry your own weight so that the team can rely on you.
We focus on results first. Results matter. Period. As a company, and as individuals, we focus on results, measuring our performance, and pushing to hit our goals.
$39k yearly 60d+ ago
Mobile Service Coordinator
Griffin Automotive Group 4.4
Remote job
Griffin Ford in Fort Atkinson is looking for a responsible, organized and people friendly individual to join our team as our Remote Experience Pick Up and Delivery Coordinator.
The Remote Experience Pick Up and Delivery Coordinator is the hub of communication for guests when service or repairs are done away from the dealership, whether it be at their work, home, or elsewhere. They are the liaison between guest, service advisor and technician, serving as the primary point of contact. The Remote Experience Coordinator must listen and thoroughly understand customer concerns, arrange pick up and/or delivery of the guest's vehicle, and arrange appropriate repairs. They ensure the guest knows what repairs are needed and what repairs & maintenance are recommended. Remote Experience Coordinators also take on the role of Pick Up and Delivery drivers, transporting vehicles and guests to and from the dealership. The ideal candidate has a high school diploma or equivalent, at least one year of dealer-level or large facility experience, an unrestricted driver's license & clean driving record, and a strong customer service performance record. The Remote Experience Coordinator must be able to work productively in a fast-paced team environment and must possess a positive attitude, able to maintain constant composure, have a professional appearance, great communication skills, and the ability to deliver world class guest service. This is a FULL TIME position Monday through Friday 7:30am to 5:00pm
Duties
Shuttle guests to and from work, home, etc
Safely operate a delivery vehicle to transport guests to designated locations
Help maintain a secure, organized, clean and safe vehicle
Maintain accurate records of deliveries, mileage and fuel consumption of vehicles
Park and retrieve vehicles on site as needed
Deliver and retrieve vehicles to/from our property as needed
Maintain compliance with all applicable traffic laws
Use software programs and applications necessary to complete all processes within Ford Motor Company and Griffin Ford of Fort Atkinson compliance
Behaviors
Dedicated: Devoted to a task or purpose with loyalty and integrity
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Skills
Ability to drive for extended periods
Commitment to safety
Strong communication and interpersonal skills
Excellent navigational skills
Ability to multitask and be forward thinking
Requirements
VALID Driver's License with CLEAN RECORD
Ability to drive both automatic and manual transmission vehicles
Pass a drug screen
Pass a background check
Technologically inclined to computer, cell phone and tablet based apps (preferred)
Over the age of 18
Job Type: Full-time
Pay: $20.00 per hour
Shift availability: Day Shift (Required)
Ability to Commute: Fort Atkinson, WI 53538 (Required)
Ability to Relocate: Fort Atkinson, WI 53538: Relocate before starting work (Required)
Work Location: In person