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  • Salesforce Go-To-Market Lead, Field Service

    Neuraflash

    Remote field service representative lead job

    Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. NeuraFlash, part of Accenture, is a leading, high-growth, innovative consulting and product partner of Salesforce and Amazon. We are seeking a Go-To-Market (GTM) Lead for Field Service to spearhead the expansion and scaling of our global Field Service, powered by Agentforce, practice. As a leader at the intersection of AI, Contact Centers, and Field Operations, NeuraFlash is uniquely positioned to own the "End-to-End Service" narrative. This role is the engine of that growth. You will be responsible for aggressively engaging the Salesforce sales organization, product team and the general ecosystem, cultivating strategic partner alliances, and manufacturing a high-velocity pipeline of incremental sales opportunities and ultimately bookings. This is a high-impact, strategic leadership role. You won't just follow a playbook; you will build it. You will work side-by-side with NeuraFlash's CEO, our Salesforce and Solution Engineering teams, our Field Service Delivery team, and our Marketing team to define and execute the Field Service growth strategy for FY2027 and beyond. Your goal is to capitalize on an immense mid-market opportunity by leveraging our deep expertise in AI, Chatbots, Amazon Connect, and Service Cloud Voice to deliver a unified "Front-Office to Field" solution that our competitors simply cannot match. Key Role Responsibilities: Your position reports to the CEO and your responsibilities will include, but are not limited to, the following: Build and leverage your Salesforce network to drive incremental sales and pipeline with Field Service. Partner with our SVPs and Account Executives to identify Field Service opportunities in their accounts, and serve as a SME during the pre-sales process Help us build new relationships with the Field Service and Agentforce Salesforce sellers across the OUs, Field Service Product Leaders, and SEs to create new opportunities Help us take our dominance on Agentforce and incorporate that into our Field Service differentiated offerings and strategies Create packages, IP and products aimed at the “Mid-Market” and Commercial side of Salesforce's business Bring thought leadership and expertise to prospective customers during the pre-sales process by translating complex technical features (like Multi-Stage Scheduling or Asset Service Management) into tangible business outcomes Identify and qualify new business opportunities through white-space analysis, targeted account mapping, and collaborative outbound plays with our Marketing team Develop competitive analysis and POV of Salesforce value and unique advantages against competitors Cultivate and expand our awareness and business partnership with Salesforce Executives, Account Executives, and Salesforce product leadership Partner with our SVP of Solution Engineering to create a white glove partner sales model with velocity Field Service including awesome demos with Agentforce. Support the Solution Engineering team during the estimation process to ensure accuracy of estimate proposal and resources needed to support proposal, while maintaining competitive pricing model to increase win-rate Partner with our Director of Marketing to create a strong marketing plan to create high awareness within the Salesforce Field Service team. This includes helping create continuous innovative and differentiated content for Field Service, including videos, solution packages, industry plays, customer win stories, and exciting content Partner with the Product Leadership and Marketing teams on products, assets, and solution packages for Field Service portfolio Partner with our Field Service delivery leadership and team to establish best practices so we can estimate accurately, deploy solutions efficiently and effectively, and have strong CSAT on all customer projects Stay involved with the delivery of our projects and act as the executive sponsor of our Field Service projects to learn, evolve, and ensure we continue to add customer references and case studies Be our spokesperson in the Salesforce ecosystem on Field Service Liaison with Accenture Salesforce Field Service experts to create a best practices viewpoint across the entire organization Partner with our Managed Services team to create recurring revenue opportunities through offerings within our Field Service customers Partner with Sales Operations and L&D to develop enablement content to train wider Sales organization on Field Service Qualifications: Proven ability to support high performing sales teams through pipeline creation and management 3-10 years of experience in the Field Service and Salesforce ecosystem and / or comparable ecosystems Excellent presentation and communication skills A driven self-starter that can thrive in a fast paced and dynamic start-up environment The ideal candidate will have deep experience in the Salesforce and Field Service ecosystem While this is a GTM role, an understanding of the technical components is critical for credible discovery Deep understanding of the operational challenges in key Field Service deployments and how to effectively apply the technology to different industries and sub-industries A strong understanding of how AI and Automation (e.g., Einstein, Predictive Dispatch, Generative AI) are transforming the service landscape Willing to travel up to 50% of the time if needed Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
    $39k-61k yearly est. Auto-Apply 2d ago
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  • Senior Field Service Representative

    Eaton Corporation 4.7company rating

    Remote field service representative lead job

    Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative. This role is located out of Worthington, OH. Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $83,000 - $121,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you'll do:** Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: - Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies - Manage small projects independently and lead FSR teams on larger projects - Generate timely and accurate service reports on work, product performance, and warranties - Provide recommendations for improved electrical systems - Cultivate strong relationships with customers, team members, and partners - Mentor less experienced technicians - Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more **Team Benefits:** - Guaranteed 40-hour base pay, eligible for overtime and travel premiums - Career growth, mentorship and safety training - Company vehicle, toolkit, and phone - Tuition assistance for ongoing learning - Leads program with bonus pay - Opportunities across 32 service branches **Position Success Criteria:** - Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter - Submit to periodic customer required background and drug screenings - Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements. - This position requires you to drive an Eaton vehicle - Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required. - Understands 3-phase power systems and low, medium, and high voltage power distribution equipment. - Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. - Ability to obtain and maintain a valid TWIC card - Proficient with hand and power tools for equipment assembly - Strong problem-solving and logical thinking skills - Works well under time constraints and in stressful situations - Explain technical problems and solutions - Collaborates effectively with the team to meet project deadlines **Qualifications:** **Basic Qualifications** - High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems - Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems - Must be able to work in the US without corporate sponsorship now or in the future - No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation - Must have a valid driver's license **Preferred Qualifications** - Associate degree or higher from an accredited institution - Bachelor's degree in Engineering from an accredited institution - Electrical or General Contractor's License - Professional Engineering License - Experience performing power quality measurements, troubleshooting, analysis as well as protective relays - NICET/NETA certification We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (********************************************* for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $83k-121k yearly 50d ago
  • Supervisor, Field Service

    Zeissgroup

    Remote field service representative lead job

    About Us: How many companies can say they've been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Mid West Area- Can live anywhere in the MW area. What's the role? The Field Service Supervisor (FSS) will supervise Field Service Engineers (FSEs) in work assignments, expense control, customer satisfaction, and company policies and procedures. In addition, the FSS is responsible for the profitability, productivity and efficiency of their territory. The FSS will manage the workload of their team, handle escalations from internal and external customers, and work closely with the Service Coordinators, OS/MS Specialists, Sales Managers, and Distributor Partners within their territory. This position will represent Carl Zeiss Meditec at tradeshows and will work to achieve a high level of customer satisfaction, service profitability, and FSE efficiency. Sound Interesting? Here's what you'll do: Manage assigned territory as an individual profit center. This includes responsibility for territories averaging $5M or more in revenue from Warranty Extension Agreements and Billable Income, while managing expenses to maintain profitability. Review the work assignments and productivity levels of the Field Service Engineers in assigned territories to maintain a balanced workload consistent with training and customer requirements. Direct, counsel, and develop Field Service Engineers toward improving their performance of job-related duties. This includes reviewing their productive hours, operating within budgets, managing overtime, customer satisfaction, training, contract sales, revenue generation, and conducting regional territory meetings. Promote regional growth by actively identifying and targeting potential new business. Travel with FSEs to coach, audit, and perform physical trunk inventories. Work with CRM Admin team to ensure employees prepare and submit applicable field service documentation in a complete, accurate, and timely manner. Prepare and conduct employee evaluations or reviews and recommend salary adjustments. Monitor and approve Field Service Engineers' vacation schedules, time and expense reporting. Work with Service Coordinator to schedule relief personnel to cover vacations, absences, and training as needed. In conjunction with HR Staffing, prospect, interview, hire and train new employees when vacancies exist. Provide timely response to all requests from both internal and external customers. Respond to satisfaction surveys, working to resolve customer care issues. Act as a sales department liaison by providing solutions to achieve customer satisfaction and retention. Provide service support at National and Regional Conferences and Conventions. Work with Customer Care management to establish strategy and direction relative to customer support policies and procedures. Control and manage daily expenses, and solicit and maximize revenue opportunities. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. Partner with Sales Representatives in the territory and proactively manage key accounts. ADDITIONAL RESPONSIBILITIES: Ensure direct reports maintain company-issued test equipment and support tools. Consistently identify and qualify up-selling and new sales opportunities that contribute significantly to increasing team capabilities to exceed sales objectives. Conduct and presentation must be in accordance with standards of professional business protocol as prescribed in the “Carl Zeiss Meditec Service Operations Guide”. Do you qualify? BS degree (or equivalent experience) preferred. Minimum of five (5) years' experience in field service of Electronics, Fine Mechanics, Electro-mechanical, Data Networks, Optics or Medical Field Service required. Two (2) years of experience in the eye care industry is preferred. Thorough understanding of ophthalmic anatomy and diseases of the eye; CCOA certification, preferred. Supervisory or managerial experience preferred. Individual should possess strong business acumen, broad technical knowledge of CZMI instrumentation and/or industry expertise and/or unique technical knowledge that may apply to one or more product lines. Working Conditions and Special Demands: Moderate amount of overnight air and ground travel is required. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. Must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. Must be able to lift up to 80 pounds. Thirty percent of the average workday is spent standing or walking. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. The annual pay range for this position is $ $79,800 - $119,600. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
    $79.8k-119.6k yearly Auto-Apply 42d ago
  • Field Service Supervisor

    Munters 4.3company rating

    Remote field service representative lead job

    Job Title: Field Service Supervisor Company: Munters Corporation Salary: $74,909 - $100,307 annually About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination Provide back-office service administration related to but not limited to: Time sheet entry Expense report review, preparation, submission, and approval for payment Service Report Creation and review of field technician narrative Performance Value reports Refrigeration Set-up reports Measure service delivery activities and results: Technician utilization and Revenue/ Warranty cost generation per technician Conformance to Service Report generation, for content, quality, and communication style Measure and report on install base penetration Rates Technicians on Customer satisfaction and First-time fix rate Supports Service Team in employee evaluation and performance improvement Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads Interact with Service Engineering to provide feedback on technical support quality and availability Interact with Equipment Sales to share leads and to build Service Sales Manage all customer queries and resolve issues in coordination with the relevant departments Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules Performs quality assurance checks in the field Requirements: Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: Highly motivated and skilled at complaint handling and issue resolution Knowledge of commercial HVAC systems and maintenance procedures Excellent verbal and written communication skills Ability to multi-task and prioritize work Computer proficiency with MS Word, Excel, and PowerPoint Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary Have a valid Driver license with an excellent driving record Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. The worker is not substantially exposed to adverse environmental conditions Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
    $74.9k-100.3k yearly Auto-Apply 23d ago
  • Field Service Supervisor

    AHU Technologies

    Remote field service representative lead job

    Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Field Service Supervisor 100% Remote, USA JOB DESCRIPTION - Field Service Supervisor Job Title: Field Service Supervisor Location: Remote Reports to: Field Service Manager FLSA Status: Full-Time, Hourly Job Summary: The Field Service Supervisor FSS has the full responsibility of managing a working crew of mechanics to support KATS projects. This position will work with the customer site contact to ensure all contractual obligations are being met at the highest level of client satisfaction. Some of the reasons to work for us: Strong growth history and stable employment Competitive pay Advancement opportunities Excellent benefits and retirement plan with matching contributions Paid time off including holidays Great company culture focused on employee development, training and safety Responsibilities: Safety The goal is zero recordable injuries Lead daily shift start up meetings Ensure JSA's are completed and any new hazards are identified throughout the day. Execution Understand full scope of projects assigned Ensure other team members understand scope Communicate with client throughout the project keeping them up to date Utilize team members on the project efficiently and effectively Ensure appropriate procedures are followed Ensure documentation is completed in a timely manner; including time sheets, inspection sheets, pictures are taken and stored in the appropriate Sharepoint folders Identify client requests for changes in scope and notify the project manager for potential change orders Communication Communicate with team members on the jobsite to ensure they are working safely and efficiently Communicate effectively with superiors to give status updates Communicate regularly with the assigned project engineer to ensure disassembly and assembly are completed correctly and with the proper documentation Coach team members as needed to improve their performance and communication. Discuss and identify training needs with teammates Be an advocate for the company and your team. Sometimes that means apologizing for things you didn't personally do. Identify opportunities for additional field service, repair work, or engineered solutions. Communicate them to your supervisor or the project manager. Required Skills/Abilities: Demonstrated competency in hands-on maintenance of steam turbines, reciprocating compressors, engines, centrifugal compressors or gas turbines. Typically 5+ years of experience is required to obtain this competency. Basic Microsoft Office Suite skills - Outlook, Excel, Teams Proven industry leadership; recognized by internal and external peers. Ability to work in a fast-paced, deadline-oriented work environment. Personal Attributes Integrity - Embody Integrity even when no one is watching Humble - Be curious and listen to learn. Adaptable - Embrace change to drive growth. Have a growth mindset - Welcome challenges and setbacks as opportunities to improve Camaraderie - Trust and connect with teammates and clients Accountable - Deliver on your commitments Creativity - Innovate through collaboration and teamwork. Fond creative solutions to problems. Self-reflective - Willing to analyze self-performance and look for opportunities to improve Situationally aware - Read the situation and determine the leadership style required. This can change from very detailed management to high level coaching depending on the situation.Education and Experience: 5+ years' experience maintaining rotating equipment required. 2 years leading teams preferred. 2 year technical degree preferred. Physical Requirements: Ability to stand for long periods, kneel for reasonable periods, climb ladders Must be able to lift up to 50 pounds at times. Able and willing to travel to various work locations and client sites up to 100%. Able to obtain and maintain a valid state driver's license. Able to pass a comprehensive background check and drug screen. Metrics Safety OSHA recordable rate Client satisfaction KATS is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status or any other characteristic protected by Federal, State and/or local law. KATS is a drugfree workplace. (Must be able to pass a comprehensive background check.) Job Type: Full-time Pay: $32.00 - $45.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Application Question(s): Can you travel for Job related requirements 100%? Compensation: $32.00 - $45.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $32-45 hourly Auto-Apply 60d+ ago
  • Senior Field Service Technician

    Usabb ABB

    Remote field service representative lead job

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Team Leader In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. This position is remote; however, candidates must live in TX, AL, LA, or MO. Key Responsibilities Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel. Preserve ABB's Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers. Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities. Assist customer with spare parts ordering, issues resolution, and provisioning. Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc. Perform duties in Power Delivery, Medium & Low Voltage Switchgear/MCCs, Protective Relays, Transformers, Control Systems, etc. Qualifications Bachelor's Degree in Electrical Engineering from an accredited university or college and 5 years of experience in a field engineering role (or a High School Diploma / GED with a minimum of 9 years of experience in a support or field engineering position). Experience with various electrical controls (power delivery) and systems to include: Mid-Voltage Switchgear Low-Voltage Switchgear Motor Control Center Transformers Test & Maintenance Automatic Transfer Switches Wiring Diagrams: one line electrical drawings Blueprints & Schematics Relay Testing & installation (preferred) Instruments; PLC's & DCS (preferred) Variable Frequency Drives (preferred) Ability and willingness to travel 60% - 80% of the time within TX, LA, MO, OK, AR, KS, AL, MS, TN states and occasionally other states in the US. Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. #LI- Remote While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $79.8k-127.7k yearly Auto-Apply 2d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Field service representative lead job in Columbus, OH

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $40k-60k yearly est. 3d ago
  • Field Service Site Supervisor

    Eos Energy Storage 3.6company rating

    Remote field service representative lead job

    About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. As Eos Field Service Site Supervisor, you will play a vital role for Eos' success of our field service execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos' Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks. Responsibilities Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team. Organize and oversee the day-to-day workflow operations. Support material management activities for all site activities. Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements. Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams. On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems When required, independently commission and operate Eos energy systems, locally or remote Mentor field service engineers (FSE) in operating and commissioning Eos energy systems. Mentor field service technicians (FST) in troubleshooting and operating field equipment Assist in creating or revising system, customer-facing, and internal commissioning documentation Support Product Engineering for testing of the complete system, including BMS interface. Evaluate battery performance, including testing of Eos energy systems. Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately. Write reports, record customers' concerns regarding the functionality and performance of their system and interact directly with the customer. Develop detailed knowledge of Eos' commercial products and third-party products sold by Eos Maintain a working knowledge of the NEC (National Electric Code) Other duties, responsibilities, and activities may change or be assigned at Eos's discretion. Site Supervisor may have extended working hours depending on project needs for planning and coordination. Knowledge, Skills, and Abilities Ability to work independently as well as leading a team, proactively with no supervision. Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements. Ability to effectively communicate challenges in a forthright and accurate manner. Ability to effectively manage a small to large team of FSE's/FST's Excellent Computer skills: Windows, Office, PLC and Networking knowledge Excellent knowledge of AC/DC Electrical systems and controls. Excellent use of electrical voltage meters and electrical testing equipment Expert knowledge of mechanical and electrical schematics Excellent communication skills Ability to work productively with other departments. Attention to detail and high level of accuracy. Excellent knowledge of troubleshooting electrical systems Constant attention to safety and quality Medium Voltage/ Substation experience is a plus Education and Experience Associate's degree or equivalent experience in a technical field of study required. Bachelor's degree preferred. 7 years' experience in energy storage service and operations required. Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos) Certification in Construction Safety (OSHA-10) (can be acquired through Eos) Travel More than 50% Local Travel Overnight/North America Travel Other International Travel Working Conditions Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Customer/Partner Locations - Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.
    $40k-67k yearly est. Auto-Apply 60d+ ago
  • Field Supervisor - Window Cleaning Services

    Central Window Cleaning

    Field service representative lead job in Columbus, OH

    Job DescriptionSalary: $20-$25 per hour High Access LLC / Central Window Cleaning is seeking a motivated Field Supervisor to help lead our growing team. This unique role combines leadership, training, quality control, sales, and hands-on work. The ideal candidate is a self-starter who thrives in a fast-paced environment, leads by example, and takes pride in driving both team success and business growth. This is more than a supervisory jobits an opportunity to grow your career while making a visible impact every day. Key Responsibilities Leadership & Training Check in daily with field technicians to provide guidance, resolve issues, and track performance. Host weekly team meetings to review goals, deliver training, and build team culture. Ensure quality control on job sites, upholding company standards. Mentor and coach technicians in safety, customer service, and skill development. Sales & Business Development Conduct site visits and prepare estimates for new and existing clients. Submit competitive bids for commercial projects and local business opportunities. Build strong client relationships to drive repeat and referral business. Hands-On Field Work Step in to perform window cleaning services when needed to support client demand. Model safe practices and uphold company quality expectations on every job. Qualifications Proven leadership or supervisory experience (field services preferred). Strong sales ability and customer service skills. Comfortable working independently in the field with minimal oversight. Excellent organizational and time-management skills. Strong problem-solving and conflict-resolution abilities. Physically able to perform window cleaning tasks, including ladder work. Valid drivers license and clean driving record. Core Competencies Self-Starter Takes initiative without waiting for direction. Leader Motivates and inspires others to excel. Strong Communicator Professional and clear in all interactions. Sales-Minded Skilled in spotting opportunities and closing deals. Detail-Oriented Ensures accuracy, safety, and quality at all times. Compensation & Benefits Competitive pay plus sales commissions and bonuses Health, vision, dental, and supplemental insurance 401(k) retirement plan Paid time off Opportunities for professional development and career growth Schedule MondayFriday Overtime and weekends as needed Why Join Us? At High Access LLC / Central Window Cleaning, youll have the chance to lead, grow, and contribute to a company that values hard work, quality, and teamwork. If youre ready for a role where every day is different and your leadership makes a visible impact, we want to hear from you.
    $20-25 hourly 30d ago
  • Reactor Services Field Supervisor

    Framatome North America

    Remote field service representative lead job

    Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day As a Reactor Services Field Supervisor you will part of a growing BWR or PWR Reactor Services Product Line in the Outage Services Organization. Installs, troubleshoots, assembles and disassembles, repairs and maintains tooling and equipment at customer sites (may include equipment associated with refueling and inspecting and maintaining nuclear reactors and components). Conducts a variety of complex field tasks including, but not limited to operating specialized equipment, taking measurements, compiling data, and performing without error in high stress environments. Develops calculations, tables, reports and related data; maintains maintenance logs and certification documents. Develops procedures, problem reports, job hazard analyses, and field schedules. Participates in planning and executing projects and may be responsible for pre-outage preparations. May provide input to training materials and may conduct training. Responsible for directing technicians which includes on the job training, conducting pre-job briefs, defining task requirements, performance management and coaching, documenting performance, managing conflicts between coworkers, and ensuring safety and compliance of individuals and plant equipment. Complies with all applicable safety and health rules including personal dose compliance. Responsible for the safety and well-being of personnel supervising. Works flexible hours and shifts, as required, to ensure timely service. Requires travel to a variety of remote job sites. Requires unescorted nuclear access (includes background check, psychological exam, and drug screen). What You'll Bring High School diploma or equivalent education Minimum of 6 years of related experience. Expert knowledge in a particular field of commonly used equipment, practices and concepts. Knowledge of company and industry safety and health policies and programs as required for specific roles. Excellent communication skills to comprehend, follow direction, policies, procedures and guidelines with ability to work effectively with all levels of staff and management, vendors and customers. Requires specific technical training and certification. Total Rewards Package Total Rewards Package Salary: $42.40 - $55.50 per hour, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, and optional supplemental plans (critical illness, accident, hospital indemnity). Retirement: 401(k) with employer match. Paid Time Off: Up to 8 sick days annually and company paid holidays. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
    $36k-57k yearly est. Auto-Apply 17d ago
  • Senior Field Service Technician

    NDC Technologies 3.8company rating

    Remote field service representative lead job

    Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. The Senior Technical Service Associate will Supervise and assist plant specialists to service and install new and existing equipment. This includes performing equipment installation supervision, maintenance supervision and providing training in the Powder/Liquid/Container/UV lines of business. Essential Job Duties and Responsibilities Lead and manage complex installation projects of new equipment, ensuring alignment with customer expectations and company standards. Serve as the primary site manager and senior Nordson representative during all phases of installation and commissioning. Supervise and mentor skilled tradesmen and junior engineers, providing technical guidance and ensuring adherence to safety and quality standards. Act as the primary liaison between customers, internal teams, and third-party contractors to resolve technical and logistical issues efficiently. Deliver advanced troubleshooting and diagnostic support for mechanical, electrical, and electronic systems, including PLCs and robotics. Conduct comprehensive system audits and performance evaluations of Nordson equipment, recommending improvements and upgrades. Develop and deliver technical training programs for customers and internal staff, ensuring knowledge transfer and operational excellence. Maintain expert-level knowledge of Nordson products, industry trends, and regulatory requirements. Lead continuous improvement initiatives and contribute to product development feedback loops based on field insights. Prepare detailed technical reports, documentation, and project summaries for internal and customer use. Perform other strategic and technical duties as assigned Education and Experience Requirements Associate's degree or two-year technical certificate. 3-5 years successful experience in industrial service or equipment installation is required. 3-5 years of Experience in a Nordson ICS Field Engineering Role Experience with PLC troubleshooting with Allen Bradley controls required. Basic electro-mechanical troubleshooting skills required. Skills and Abilities Detail-oriented, self-starter with strong communication and organizational skills. Proven ability to multi-task and work collaboratively as well as independently in a dynamic and entrepreneurial environment. Experience finishing industry is required. Proficient in Microsoft Office. Ability to travel, including intermittent international travel is required. Demonstrated ability to learn. Working Conditions and Physical Demands Field environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Estimated 75-90%, depending on candidate location. #LI-TT1 #nordsonindustrialcoatingsystems Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Industrial Coating Solutions Manufacturers rely on Nordson Industrial Coating Solutions equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production. By joining our team today, you will help us bring innovative ideas to life. Nordson Industrial Coating Solutions is a global team that works to create industrial coating solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Industrial Coating Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
    $53k-77k yearly est. Auto-Apply 39d ago
  • CVA Field Service Supervisor

    Peterson 4.7company rating

    Remote field service representative lead job

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Job Description Peterson Power Systems has the need for a CVA (Customer Value Agreement) Field Service Supervisor based at our Hillsboro, OR location. SUMMARY The CVA (Customer Value Agreement) Field Service Supervisor directs the activities of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers. This includes but is not limited to training, supervising, maintaining a positive work environment, and ensuring compliance with safety standards and established policies and procedures. As a primary contact for customers receiving, this position is responsible for providing a thorough explanation of our equipment, its capabilities, and service repair work as well as responding to all questions in a timely and knowledgeable manner. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Supervise and direct the activities of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers. Maintain a safe working environment and observe all safety procedures, laws, policies, and rules; investigate accidents in a timely, accurate and complete manner. Ensure all department personnel drive and work in a safe and secure manner including maintaining contact at regular intervals when at remote work sites. Communicate with internal and external customers in a manner that promotes a positive relationship. Initiate and respond to communication with other departments, and customers in a timely manner to optimize customer satisfaction. Coordinate CVA Service and Shop Service department labor needs as requested by internal and external customers. Work with PSSRs to provide accurate quotes for service work. Work with customers to determine source of problems and write work orders. Communicate with customers concerning service activities including reviewing jobs, explaining invoices, identifying need for future repairs and making maintenance recommendations. Manage technician issues; vacation approvals; final timecard approvals; daily and weekly overtime approvals. Maintain knowledge of the skills of Technicians to effectively manage job placement. Keep up to date on overall activities of the CVA Service and Shop Service department, identifying problem areas and taking corrective action. Accurately complete all necessary paperwork including but not limited to work orders and service report reviews in a timely manner. Assist in the promotion and sale of service repairs. Provide a thorough explanation of equipment, its capabilities and operation to our customers; respond to all questions in a timely, courteous and knowledgeable manner. Maintain control of all assigned company property and ensure that company equipment is always maintained in safe operating condition. Work to build trust among direct reports and peers alike Hold JumpStart meetings regularly; allow others to lead meeting and help to inject enthusiasm and energy into meetings. Operate company or personal vehicle as needed to visit branch locations or customers. Maintain regular, punctual, and predictable attendance. SUPERVISORY RESPONSIBILITIES Manager is responsible for the overall direction, coordination, and evaluation of Field Technicians engaged in CVA service work, Shop Technicians, and Field Dispatchers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and implementing corrective action with employees; addressing complaints and resolving problems. When work deficiencies are identified takes prompt and effective measures to correct areas needing improvement. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of six (6) years of directly related experience in power generation or engine service; or an equivalent combination of education and work experience. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver's license and satisfactory driving record Lift truck operator certificate or ability to obtain one Completion of a certified electrical safety course #INDjobs Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
    $39k-50k yearly est. Auto-Apply 13d ago
  • Lead Field Services Engineer - Manipulator Crane Operator, PWR

    GE Vernova

    Remote field service representative lead job

    SummaryThe Lead Field Engineer will provide technical leadership and front-line supervision for the successful execution of complex projects and activities involving PWR and BWR reactor maintenance and inspections. They will have technical expertise and experience in PWR and BWR reactor disassembly, reassembly, refueling and all forms of in-vessel servicing for PWRs and BWRs. This position is eligible as a remote position working from home when not traveling.Job Description Responsibilities: As the PWR Lead Field Engineer-MCO you will: Perform fuel move activities at PWR and BWR customer sites Hold a position on the GVH Fuel Movement Council and act as Subject Matter Expert for internal MCO-Fuel Movement Training Lead field project delivery including technical direction, work coordination, and supervision of mixed teams (GE employees, contractors, and craft labor) at customer sites Establish and maintain effective relationships with customers and suppliers on commercial, technical, and compliance matters Work collaboratively within integrated services teams Support PWR product line operations as primary responsibility Provide BWR product line support as needed Interface with Customer Service, Commercial Operations, Planning & Staffing, and Training departments Provide expertise on tooling and equipment requirements Meet internal and external customer expectations and requirements Gather first-hand customer feedback to drive product and service improvements Maintain strict adherence to integrity, safety, and quality metrics and processes Support Product Line Leaders as required During non-outage periods, serve in training leadership roles at the San Jose Training Facility as needed Basic Qualifications: Bachelor's degree in an engineering or related degree discipline from an accredited college or university • 3 years of experience with Refuel Outage Activities within the Nuclear Industry OR High School Diploma or Equivalent 7 years of experience with Refuel Outage Activities within the Nuclear Industry AND Experience as a qualified Manipulator Crane Operator (Supported 3+ outages in role) Eligibility Requirements: Ability and willingness to lift up to 50 lbs. Ability and willingness to climb and descend 10 flights of stairs twice per day Ability and willingness to pass respirator fit test and physical Ability and willingness to pass Fitness For Duty requirements and site security requirements to obtain unescorted access Ability and willingness to work under high stress conditions Ability and willingness to work in radiation-controlled areas and radioactively contaminated areas Ability and willingness to travel up to 70% domestically and internationally plant sites Ability and willingness to work 12 hours / day seven days per week (when delivering of field projects) Desired Qualifications: Bachelor of Science Degree in an engineering discipline, preferably Marine, Mechanical, or Industrial from an accredited college or university Knowledge of nuclear power plant refueling activities Knowledge of BWR and PWR Vessels and Components, Nuclear Steam Safety System (NSSS), Reactor Containment Building Excellent computer skills; ability to use MS Office, MS Project, Well organized and self-directed worker Experience as a first line supervisor or above during outage execution Prior experience with B&W designed reactors is a plus This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline: January 30, 2026For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 05, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $78.8k-131.2k yearly Auto-Apply 56d ago
  • Senior Field Service Engineers / Site Supervisors

    ISG 4.7company rating

    Remote field service representative lead job

    Senior Field Service Engineers / Site Supervisors Needed - Project Site Based & Remote Work A global leader in industrial solutions for HRSG (Heat Recovery Steam Generators) / Boilers, is searching for several Senior Field Service Engineers / Site Supervisors who thrive on autonomy, client interaction, and building lasting partnerships. This is a chance to step beyond day-to-day service work into a leadership role where you will not only manage projects but also shape customer relationships and uncover new opportunities for future work. The Site Supervisor / Senior Field Service Engineers will play a key role in supporting the construction, installation, inspection, and repair of HRSG systems at customer sites. These hands-on positions ensure projects meet engineering standards, promotes safety and quality, and act as the go-to technical link between the company, trades, subcontractors, and clients throughout field operations. Site Supervisor / Senior Field Service Engineers salaries are anticipated to be between $115,000 to $125,000, plus generous bonuses and travel incentives. All well qualified candidates will be considered regardless of pay rate. We offer excellent benefits including medical, dental, 401k and more. Local candidates are preferred. Qualified Site Supervisor / Senior Field Service Engineers will possess most, if not all, of the following skills and experience: 5+ years of recent / relevant experience with HRSG and/or high-pressure boiler systems for installation, commissioning, inspection, and/or repairs. Educational background in mechanical, civil, or related engineering-degree preferred but not required Certified Welding Inspector (CWI) or hold a PMP (Project Management Professional) certification is a benefit, but not essential. Knowledgeable with technical drawings, ASME Section IX, AWS D1.1, and other relevant codes, field reporting tools, and Microsoft Office. Must be able to travel up to 75% (some internationally) for customer meetings and site visits. Must be able to work in the United States (TN Visa eligible applicants are welcome). Must be able to complete standard pre-hire checks including background, drug screen, references, etc.
    $115k-125k yearly 60d+ ago
  • Senior Field Service Engineers / Site Supervisors

    Dynamics ATS Organic

    Remote field service representative lead job

    Job Description Senior Field Service Engineers / Site Supervisors Needed - Project Site Based & Remote Work A global leader in industrial solutions for HRSG (Heat Recovery Steam Generators) / Boilers, is searching for several Senior Field Service Engineers / Site Supervisors who thrive on autonomy, client interaction, and building lasting partnerships. This is a chance to step beyond day-to-day service work into a leadership role where you will not only manage projects but also shape customer relationships and uncover new opportunities for future work. The Site Supervisor / Senior Field Service Engineers will play a key role in supporting the construction, installation, inspection, and repair of HRSG systems at customer sites. These hands-on positions ensure projects meet engineering standards, promotes safety and quality, and act as the go-to technical link between the company, trades, subcontractors, and clients throughout field operations. Site Supervisor / Senior Field Service Engineers salaries are anticipated to be between $115,000 to $125,000, plus generous bonuses and travel incentives. All well qualified candidates will be considered regardless of pay rate. We offer excellent benefits including medical, dental, 401k and more. Local candidates are preferred. Qualified Site Supervisor / Senior Field Service Engineers will possess most, if not all, of the following skills and experience: 5+ years of recent / relevant experience with HRSG and/or high-pressure boiler systems for installation, commissioning, inspection, and/or repairs. Educational background in mechanical, civil, or related engineering-degree preferred but not required Certified Welding Inspector (CWI) or hold a PMP (Project Management Professional) certification is a benefit, but not essential. Knowledgeable with technical drawings, ASME Section IX, AWS D1.1, and other relevant codes, field reporting tools, and Microsoft Office. Must be able to travel up to 75% (some internationally) for customer meetings and site visits. Must be able to work in the United States (TN Visa eligible applicants are welcome). Must be able to complete standard pre-hire checks including background, drug screen, references, etc.
    $115k-125k yearly 5d ago
  • Field Services Technician - Level 2

    Johnson Controls Holding Company, Inc. 4.4company rating

    Field service representative lead job in Columbus, OH

    As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible. What we offer Competitive pay Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care) Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What we look for We are seeking for this role a field services technician to assist and support other team members in commissioning and after sales service. You will successfully work unsupervised and be capable of making informed decisions to complete the tasks as instructed. How you will do it Check in with Manager after the end of each workday while in the Field During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible. Responsible for completing daily scheduled tasks. Check in with client at the beginning and end of each day. Obtain client signature on company provided forms where applicable. Use Time Clocks in the plant and ADP app when in the Field to account for daily times. Hand in paperwork at the end of each trip for processing in sequential order. Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person. Ensure all excess materials used for each job are listed properly and documented. Assist on job sites with other JCI/Silent-Aire Field Technicians as needed. Answer all office emails/calls in a timely manner. Check in as needed to ensure Manager or Field Supervisor are aware of your status. Secure parts and tools needed throughout the day for various jobs as required. Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue. Consult Manager or Field Supervisor in times of uncertainty. Give training to Field Service Technician - Level 1 and support as needed. Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away. Maintain all safety equipment at all times. What we look for Required: Must have a high school diploma or equivalent GED certificate Bust be a registered apprentice in Electrical or HVAC Willing to travel up to 70% Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution General knowledge of HVAC and mechanical systems Ability to identify 3-phase versus single phase wiring Understanding of Parallel and Series circuits Understand OHMS Law and able to use a multi-meter to read voltage, resistance values Ability to read, understand and work from mechanical drawings Ability to maintain required records and prepare reports Must possess valid passport/driver's license Aptitude and communications skills related to acting independently Technical and working knowledge of internal and industry design and construction codes and standards Proven planning, organizational, problem solving, decision-making, supplemented with a practical aptitude Ability to lift 40lbs and use ladders working from heights Experience working in Industrial, Manufacturing Facilities and/or Field environments Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.) Preferred: Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson Experience working in highly sensitive and/or mission critical facilities Additional Details Must be able to drive to local job site locations On-call and overtime hours as needed Personal Protective Equipment (PPE) Must be able to pass a DOD background check, requiring proof of US Citizenship Willingness to travel to customer locations (domestic and international) This is a safety sensitive position Company uniform required Good hygiene and cleanliness are required at all times HIRING HOURLY RANGE: $25.50 - 34.10 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-Onsite Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $25.5-34.1 hourly Auto-Apply 25d ago
  • Senior Field Service Engineer - VIDAR (EMD)

    Job Listingsitt Inc.

    Remote field service representative lead job

    About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT is seeking a Field Service Engineer for VIDAR, a breakthrough in industrial motors. VIDAR is a patented motor with embedded variable speed intelligence built for harsh industrial environments. For decades, variable speed drives have been bulky, expensive, and hard to install, which stalled adoption at just 15 percent of rotating equipment. VIDAR changes that. It installs as easily as replacing a motor, cuts total installed cost by up to 50 percent compared to a VFD, and opens a $6B market with no direct competitor targeting industrial environments. The Field Service Engineer will be responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time on outside and onsite work. This position is fully remote and qualified candidates may be located anywhere in the United States. Essential Responsibilities Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support Support rotating equipment alignment to nominated tolerances using dial indicators or laser equipment Provide on-site startup services and troubleshooting support to customers within the United States, document all procedures and recommendations, and provide reports. Demonstrate the ability to fault find and self-manage to ensure correct installation techniques Troubleshooting smart motors and associated equipment Assist with the assembly of smart motors and associated equipment, including manufacturing, fabrication, and the repair or modification of smart motor equipment. Demonstrate an understanding of motor KPV trends. Follow written instructions and complete all nominated checkpoints before handover of paperwork Contribute to a positive safety culture throughout the business by following safety processes, policies, and legislation; supporting new initiatives; and adhering to customer safety requirements. Position Requirements Industry Experience & Professional Background: • Electrical Engineering Diploma or equivalent experience • Trade certificate in Electrical or electronics desirable • Four years of practical experience and knowledge with various motor and variable frequency drive types is desirable. Technical Skillsets & Required Competencies: • Advanced electrical trouble shooting capability • Proficient in reading and interpreting both schematics and piping and instrumentation diagrams. • Demonstrate experience with process and motor control methodologies. • Preventative Maintenance & Reliability experience desirable • Strong English language skills, both verbal and written • Excellent problem-solving and analytical skills • Commitment to ongoing professional development • Basic computer skills, including Microsoft Office (PowerPoint, Excel, and Word) • Understand and implement quality principles • Engagement in modern safety principles • Professional appearance and approach • Availability to travel to support planned business growth Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $83,000 - $124,000 annually Not ready to apply? Connect with us for general consideration.
    $83k-124k yearly Auto-Apply 2d ago
  • CNC Sr. Field Service Engineer

    Executive Business Systems

    Remote field service representative lead job

    We have a highly valued opportunity that we are looking to fill and want to know if you're interested, or if you know someone who might be a fit. JOB TITLE: SR. CNC FIELD SERVICE ENGINEER - US BASED Our client Heller Machine Tools is the market leader for CNC equipment and services. Founded in 1894, Heller has built a reputation that stands for progress, stability, and continuity in machine construction. Their focus on new and future technologies is providing unique opportunities for the more than 2,600 employees worldwide. This is where the opportunity for a Senior CNC Field Service Engineer comes in - to help them continue and further develop the tradition. The Heller CNC (Computer Numerical Control) Field Service Engineers are experts at operating and maintaining peak performance of CNC machines. Heller's internal development and qualification process for ensuring machine and systems knowledge is robust, reliable and is respected globally. In this role, you install, diagnose, and repair a variety of machines completing the job through technical reporting of your work. Most days, you travel to the job site, read the blueprints, install new CNC machines according to specifications, and test them to ensure they are working properly. You may also service established machines, troubleshooting issues, and adjusting or necessary repairs to get them running to optimal capacity for your clients. When you install new product lines, you must also train customer service engineers on how to operate them. They are looking for capable employees who can generate added value in their work. Are you motivated and do you have a confident demeanor? Then you may be exactly what they are looking for. Beyond 10 years of experience, please find the attributes for the Ideal Candidate listed below. Job Summary: The Field Service Technician performs a variety of duties including, but not limited to the following: Installation and Commissioning of new Heller CNC machining centers. Provide troubleshooting and mechanical and electrical repair of mechatronic systems found on Heller CNC machining centers. Provide professional technical support via phone or email with clients. Analyze in detail complex mechanical and electrical machine and automation components for failure modes. Support the transportation of tooling and spart parts to the client site. Discuss and diagnose issues onsite with the customer. Request spart parts through the Aftermarket Sales Group. Thoroughly document the repairs on the service reports. Track and document expenses on the expense reports. 100% domestic travel. Job Knowledge, Skills, and Abilities: Thorough understanding of electrical and mechanical systems commonly used on 3 and 5 axis milling machining centers with Fanuc 31i or Siemens 840D PL & SL controls. Linear Rails and Carriages Ballscrew Drives Servo Motors External Absolute Measuring System Automatic Tool Magazine and Tool Changer Automatic Pallet Changer - Manual and Automatic Workpiece Loading Spindle Machining Units Servo Amplifiers and Closed Loop Systems 480VAC and 24VDC Electrical Systems Pneumatic Systems Hydraulic Systems Lubrication Systems Coolant Systems (Flood and Mist) Ability to Conduct Root Cause Analysis and Create Thorough and Detailed Service Reports and Records. Compensation: Base compensation is between $40 - $45/ hr. with overtime beyond 40 hours/week and holiday pay applies as necessary. Work Location: The Field Service Engineer's home address is considered their “HELLER facility” for the purposes of the following procedures: Travel hours will be paid from the employees' home to the worksite. Mileage will be paid from the employees' home to the worksite. HELLER will review applicants from any of the lower 48 states. However there has been a recent focus on locating candidates within the following areas: Charlotte, NC Houston/ San Antonio TX Columbus, MS / Huntsville or Birmingham, AL Western US - accessible to CA areas like Los Angeles (Reno, Las Vegas, etc.) Typically prefer to see candidates located reasonably close to a major airport for travel reasons. A real plus is if you can travel daily by car to PACCAR Columbus, MS., Caterpillar San Antonio, TX., and Cummins Rocky Mount, NC. If you have the knowledge, skills, and abilities to embrace taking on a new career move, then please think through what this position has to offer to the mutual benefit of both you and Heller. If you think you are a good fit and would like to be considered, please provide your most current resume' so we can add you to our list of submissions. The organization prides itself on being an inclusive and diverse environment. Our client is moving very quickly so do not wait on this one! Looking forward to hearing from you. -The DWA Search Team Bud Rice - General Manager P: ************** (Voice and Text) E: [email protected] Brett Hutchens - Sr. HR Executive E: [email protected]
    $40-45 hourly 60d+ ago
  • Sr Field Service Engineer -GCG Automation & Factory Solutions - Southern OH

    Genuine Cable Group, LLC

    Field service representative lead job in Columbus, OH

    The GCG Automation & Factory Solutions Field Services team is growing, and we are now seeking a Sr Automation Field Service Engineer to help us expand our service offerings and support customers across the Ohio, Indiana, and Kentucky region! In this role, you will serve as a technical expert in automation controls and related electrical components, supporting customers from project start to finish-including hardware selection, troubleshooting, programming, and on-site commissioning. You will also play an important role in internal training and mentorship, helping elevate the overall technical capabilities of our team. This position is ideal for a self-motivated engineer who enjoys working in the field, solving problems, and contributing to automation success across a wide range of industries. For this role, we are seeking candidates in the Central / Southern OH area to accommodate ease of travel to customer sites around Ohio, Kentucky, and Indiana. When not engaged in work related travel to customer sites or corporate facilities, this position offers a remote work arrangement however, travel could be as much as 75% depending on work volume. What You'll Do Technical Service & Project Support * Troubleshoot, program, and commission automation control systems (PLCs, HMIs, motion systems, etc.) * Assist customers in selecting appropriate automation hardware and building bills of materials (BOMs) * Execute and manage multiple service projects throughout their lifecycle * Provide on-site and remote technical support, ensuring timely and high-quality service delivery Customer Engagement & Training * Present and promote automation solutions to customers and prospects * Conduct technical training sessions for customers and internal staff on electrical and automation products * Stay up to date on industry trends and technologies by attending technical trainings and vendor sessions Team Collaboration & Mentorship * Work closely with sales, customer service, and vendor partners to ensure seamless customer experiences * Act as a mentor and technical coach to junior team members, helping them grow their skills * Contribute to knowledge-sharing across the service team and support the standardization of best practices What You'll Bring Education * Required: Associate's degree in Engineering (Electrical or Electrical Engineering Technology), a technical degree, or equivalent industry experience * Preferred: Bachelor's degree in Electrical, Mechanical, or Industrial Engineering or equivalent 4-year post-secondary education Experience * Required: 4 years of industry experience working with automation controls and electrical components * Preferred: 5+ years of experience including customer-facing support of PLCs, motion control, sensors, safety devices, and fluid power systems * Background in working with electrical distributors, engineers, and industrial clients is highly desirable Technical & Interpersonal Skills * Strong knowledge of automation systems, component selection, and programming * Proficiency with vendor configuration tools for product sizing and selection * Ability to present technical concepts clearly to both technical and non-technical audiences * Positive attitude, strong math and computer skills, and a goal-oriented mindset * Preferred: Knowledge of motion systems, trigonometry, calculus, and technical writing What we offer * Competitive annual salary * Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need * Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans * Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs * Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access * Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind * An employee-centric company that values and truly appreciates our most important asset: You! About GCG AFS GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience-marked by responsiveness, reliability, and personalized service-sets us apart as the supplier of choice in the industry. GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person. #LI-AW1 #LI-Hybrid
    $62k-84k yearly est. 7d ago
  • Senior Field Service Engineer (SEM/LDB)

    Invitrogen Holdings

    Remote field service representative lead job

    Opportunities: We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states: Field Service Engineer II, III, and Senior. Qualifications for each level will be dependent on education and years of experience. We will be hiring candidates throughout the year in different regions. How You Will Make an Impact: As a Field Service Engineer, you will provide advanced technical support and assistance, ensuring the efficient performance of sophisticated equipment and systems, specifically for our Materials and Structural Analysis (MSD) Electron Microscopy (EM) business that designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales. You will lead high-complex problem-solving efforts and help your Supervisor and/or Service Manager to upgrade the technical skills of all Field Service Engineers in your assigned scope to a higher level. KEY RESPONSIBILITIES: Ensure overall service delivery meets / exceeds client expectations and contractual obligations. Provide strategic feedback and technical advice to senior management. Engage with internal and external customers to align service offerings with business needs. Foster a collaborative and innovative team environment. Support the professional technical development and career growth of the engineering team. Drive continuous improvement initiatives within the department. MINIMUM EDUCATION & EXPERIENCE Bachelor's degree or higher in mechatronics, mechanical/electrical/electronic engineering, or equivalent. 8+ years of experience in SEM, FIB, LDB or in a related field. Extensive experience in repairing high-tech systems and advanced problem solving skills. KNOWLEDGE, SKILLS, ABILITIES Strong mentoring skills. Ability to travel frequently. Excellent communication skills in English PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Excellent hand-eye coordination and manual dexterity. BENEFITS We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Compensation and Benefits The hourly pay range estimated for this position Sr Engineer, Field Service based in California is $49.58-$74.37. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $75k-101k yearly est. Auto-Apply 60d+ ago

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