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Top 50 Field Service Specialist Skills

Below we've compiled a list of the most important skills for a Field Service Specialist. We ranked the top skills based on the percentage of Field Service Specialist resumes they appeared on. For example, 14.7% of Field Service Specialist resumes contained Customer Service as a skill. Let's find out what skills a Field Service Specialist actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Field Service Specialist

1. Customer Service
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high Demand
Here's how Customer Service is used in Field Service Specialist jobs:
  • Contributed to continuous improvement initiatives to enhance productivity, streamline work processes and provide high quality, seamless customer service.
  • Ensured customers were provided excellent customer service by listening and responding accurately to questions and concerns.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Achieved the highest rate of customer service (97%) among my peer's quarter after quarter.
  • Identify sales opportunities for smart home solutions and provide the customer with great products and customer service.
  • Provided customer service to enable the customer to make the correct use of the products and services.
  • Provide best in class customer service while providing customers with reliable and friendly support.
  • Provided good customer service and follow up on a daily basis.
  • Supplied technical and customer service support by phone and in person.
  • Performed high-level customer service for all customers on a daily basis.
  • Install dish Network products, customer service, ladder skills
  • Provide friendly and helpful customer service and education.
  • Provide excellent customer service for all AAA members.
  • Maintain a 100% customer service rate.
  • Inventory of the van and customer service.
  • Coordinated with dispatch to ensure minimum local inventory availability and to provide time effective customer service.
  • Used troubleshooting skills to install and repair residential satellite systems Developed customer service and communication skills
  • Installed and repaired satellite cable service, customer service, and processed and filed paperwork.
  • Perform installations System diagnostics Customer Service/Education
  • Provide meticulous customer service, responding to trouble calls to diagnose system problems and execute targeted solutions.

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434 Customer Service Jobs

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2. Trouble Shooting
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high Demand
Here's how Trouble Shooting is used in Field Service Specialist jobs:
  • Assist customers with technical questions regarding installation, trouble shooting, and hardware operations well as satellite systems and accessories.
  • Cable installation, fixing and trouble shooting, customer Service, works well independently as well as with others.
  • Satellite dish installer, Trouble shooting, Service change and Help desk for Field Service Technicians.
  • Satellite Installation, Trouble shooting, Customer Education, and Product and Services Sales
  • Assist field technicians with trouble shooting mechanical and electrical issues over the phone.
  • Trouble shooting skills to figure out a problem on the job.lighting.
  • Trouble Shooting, Diagnosis and Repair of Honeywell integrated systems.
  • Perform trouble shooting techniques on the installation following safety procedures.
  • Trouble Shooting for Program logic controllers, sensors and compressors.
  • Worked in field service trouble shooting and repairing machine problems.
  • Assisted Techs with trouble shooting alarms systems.
  • Trouble shooting switchboards, VSD & VFD.
  • Drive up to 2 hours to complete a job A lot of patience with customers and trouble shooting Flexible work days.
  • Dish Network Cable Installation Trouble Shooting Sales Experience Customer Relations Frequent Driving HVAC Tech

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113 Trouble Shooting Jobs

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3. Safety Procedures
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high Demand
Here's how Safety Procedures is used in Field Service Specialist jobs:
  • Followed all company guidelines and safety procedures.
  • Followed company maintenance and safety procedures.
  • Followed all electrical safety procedures that led to zero injuries.

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45 Safety Procedures Jobs

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4. Satellite TV Systems
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high Demand
Here's how Satellite TV Systems is used in Field Service Specialist jobs:
  • Provided installation and troubleshooting for satellite TV systems in residential and light commercial applications.
  • Required ability to identify problems in relation to Satellite TV systems.
  • Position involved installing, upgrading, and maintaining Dish Network satellite TV systems for customers.
  • Installed numerous types of satellite TV systems for new and current customers.
  • Install, diagnose, and repair satellite TV systems.
  • Repaired problems with customers' satellite TV systems.
  • Installed satellite TV systems in residences and businesses.
  • Installed satellite TV systems in customers' homes.
  • Install and set up satellite TV systems.
  • Install and troubleshoot satellite TV systems.
  • Echo star satellite TV systems.
  • Install and service Dish Network satellite tv systems.

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5. Internet
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high Demand
Here's how Internet is used in Field Service Specialist jobs:
  • Install high advanced receivers connected to computers and internet network and Complete all paperwork including service agreements and daily inventory.
  • Provide Internet Protocol field service support to military/civilian personnel located in Southern Afghanistan.
  • Established internet connectivity with satellite receiver.
  • Handled the installation, repairs and upgrades of satellite television and internet service for residential and commercial customers.
  • Install and troubleshoot high speed mesh network internet service operating on the 5GHz band in residential homes.
  • Installed Broadband and VSAT internet, VoIP phones and intercom systems to oil rigs in Colorado.
  • Advance troubleshooting and resolution of various internet, networking, VOIP, and telephony applications.
  • Install, troubleshoot and repair Dish Network commercial and residential\ television and internet services.
  • Installed and serviced satellite TV and internet systems in New Mexico and Colorado
  • Integrated dial up or broadband internet connections to applicable receivers.
  • Set up hardware and software inside customer home including internet.
  • Install and service of Dish Network Satellite service and internet.
  • Install internet connection, routers and switches.
  • Installed Professional TV Equipment and Internet.
  • Install Wild Blue Satellite Internet.
  • Install, upgrade, repair, and troubleshoot satellite television and internet services Certified to install and upgrade commercial businesses.
  • Installed Dish Network TV and Internet Ran cables in an astatically pleasing manner Diagnosed and repaired issues Managed inventory
  • Designed, installed, and de-installed services; certified Wild Blue Internet installer.
  • Satellite internet certified (Hughes and Viasat).
  • Satellite TV and broadband internet installation and troubleshooting A/V Media setup and modifications Home Network Installation and Support Customer service and sales

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451 Internet Jobs

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6. Preventative Maintenance
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high Demand
Here's how Preventative Maintenance is used in Field Service Specialist jobs:
  • Perform required preventative maintenance, factory modifications, installation and service on ventilator and patient monitors.
  • Performed preventative maintenance; managed machine installations, overhauls, upgrades and conversions.
  • Perform preventative maintenance and calibration of equipment and system.
  • Develop and sell preventative maintenance programs.
  • Network operation experience and preventative maintenance.
  • Educate customers on preventative maintenance and safety regulations, and provide general customer service on the phone and in person.
  • Provided On Call assistance that included service, repairs, upgrades and preventative maintenance services for the state of Florida.
  • Provide exceptional customer service, install TV & internet services along with trouble shooting and preventative maintenance.
  • Performed repair, preventative maintenance and installation of various medical devices in the hospital and institutional environments.
  • Developed the skills necessary to perform routine and preventative maintenance of electronic and electro-mechanical equipment.
  • Demonstrate proficiency with preventative maintenance,upgrades and decommissioning old equipment.
  • Experience in preventative maintenance with DDC systems, Tridium, Niagra and an array of other networking systems (i.e.
  • Oversee Teppco account Twelve stations 26 compressors Nine mechanics Operations and Preventative maintenance

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129 Preventative Maintenance Jobs

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7. Site Surveys
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high Demand
Here's how Site Surveys is used in Field Service Specialist jobs:
  • Conducted site surveys of customer locations in order to plan/optimize and design system installations and upgrades to meet company requirements.
  • Conducted site surveys and installed satellite equipment to obtain North American and international programming.
  • Conducted site surveys and installed satellite systems for commercial and residential properties.
  • Performed site surveys for multiple telecommunications carriers.
  • Conducted site surveys for future installations and provided feedback to new hire technicians on improving accuracy and quality control.
  • Conduct site surveys by determining the best position for Dish Network Satellite TV/Internet equipment for strongest signal reception.
  • Perform site surveys o n all premises while drawing proper blue print to install all customers needs.
  • Completed site surveys, troubleshoot and installed satellite equipment while educating customers on their equipment and services.
  • Conduct thorough site surveys to determine best positioning of equipment for optimal signal reception.
  • Evaluated site surveys and assisted field managers in management duties and reports.
  • Performed satellite site surveys, run cable line set up.
  • Performed site surveys and installed Satellite TV equipment.
  • Full Time I conducted site surveys to determine the best positioning of Dish Network equipment for the strongest signal reception.
  • Conducted site surveys to determine best placement for the dish to achieve the best signal prior to installation.
  • Conducted site surveys to determine the best positioning of the satellite dish to obtain strongest signal reception.
  • Install & Upgrade Dish Network System Site surveys and customer relations
  • Conducted numerous site surveys to determine best placement of equipment.
  • trouble shooting on service calls, site surveys and superior customer service were some of the job responsibilities.

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23 Site Surveys Jobs

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8. Customer Education
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high Demand
Here's how Customer Education is used in Field Service Specialist jobs:
  • Field Service Specialist Levels I-III - Responsible for providing quality satellite service installations and customer education.
  • Provided customer education regarding system usage to every customer, following installation of equipment.
  • Provide quality customer education and detailed explanation of systems at time of installation.
  • Provide excellent customer service through courteous and professional customer education and installation.
  • Set up and install home entertainment and perform customer education
  • Provide customer education on using company services and devices.
  • Interact with customers- customer education on equipment.
  • Provided excellent customer service and customer education.
  • Provide customer education on technology of equipment.
  • Provide customer education which includes reviewing orders and teaching them the basics to use and enjoy their new service and equipment.
  • Verify that the completed order met the customer's needs and provided customer education of equipment.
  • Installed satellite t.v systems, performed service calls, and provided customer education.
  • Handled customer education, inquiries and complaints regarding Dish Network products.
  • Provide the highest quality customer education at time of installation.
  • Managed the administrative aspect, including van inventory and appropriate documentation * Provide customer education regarding system usage.
  • Ensured proper television satellites were installed Initiate proper customer education on all products.
  • Satellite service customer education Vehicle inventory.
  • Install Dish equipment Repair and replace faulty equipment Customer education and satisfaction on usage of installed equipment
  • Installed Satellite Systems Repaired Damaged Installations Grounded Installations Customer Education Sales
  • Install satellite Maintenance customer's service Provide customer education to new installs Trouble the system Perform a flawless install

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9. Technical Support
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high Demand
Here's how Technical Support is used in Field Service Specialist jobs:
  • Provide technical support for customers with routine operational problems, provide operational and equipment troubleshooting support.
  • Provide technical support and participate in marketing and sales activities within the customer organization.
  • Interact with Dealer Technical Support to validate authorization of system panel replacements, cellular replacements, labor and return trips.
  • Provide on-site technical support to $1.6m corporate account deploying Windows 2000 servers, scanners and individual workstations.
  • Provided via phone or in person technical support within a 2-hour time frame 24 hours a day.
  • Support Route Service Managers by repairing vending equipment, covering routes during vacations and offering technical support.
  • Assist sales in calling on prospective customers/target accounts and provide technical support for product demos.
  • Maintain contact with customers, technical support, district supervisors, and parts department.
  • Provided technical support and assistance to other field service technicians and sales staff.
  • Work with Technical Support to assist with timely resolution to customer issues.
  • Coordinated with technical support to thoroughly resolve all technical issues for customers.
  • Provide technical support in product service, product training and applications.
  • Performed 24-7 on call status and Technical Support.
  • Provide technical support on hardware and software.
  • Provide technical support to customers.
  • Maintained service contracts and provided technical support to biomedical technicians.
  • Provide high-level technical support to include reconfiguring systems, changing settings to allow certain actions, and resolving escalated issues.
  • Provide technical support to ensure cementing operation on all oil rigs run smoothly and meets BHI standards and Tullow requirements.
  • Performed scheduled maintenance, emergency repairs and provided technical support on Stryker beds, stretchers and ambulance cots.
  • Installed and setup neurology diagnostic equipment Performed functional checks on installed equipment Provided customers technical support Stayed up-to-date with new product information

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2,294 Technical Support Jobs

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10. Service Calls
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high Demand
Here's how Service Calls is used in Field Service Specialist jobs:
  • Provided exceptional customer service while self-dispatching for on time arrivals during daily service calls.
  • Team Leader Assigned service calls and managed district when District Manager was on vacation or out of the office.
  • Resolved accounts using negotiation methods learned to retain customers by adding warranty, covering service calls and upgrades.
  • Major Accomplishments - Continually qualified for Gold and Silver Stack Ranking for completed service calls every month.
  • Monitored weather and traffic situations to ensure service calls were completed within company standard goal response times.
  • Worked on standby and responded to service calls on weekends and weekday after hours.
  • Perform escalated service calls and trouble calls at the customer's home or business.
  • Educate customers on the use of their systems to minimize return service calls.
  • Offered phone support to clients in order to eliminate unnecessary service calls.
  • Perform after-hours service calls and on-call duties on a rotational basis.
  • Provided on-site quality control for all installations and service calls.
  • Respond to and coordinate service calls required by customer.
  • Schedule and perform service calls and product installation.
  • Service calls, determine cause of failures and repair
  • Ensured timely resolution and invoicing of service calls.
  • Respond to Emergency Service Calls as required.
  • Install and resolves service calls without assistance.
  • Completed over fifty in home service calls.
  • Helped to develop the current Wi-Fi / Bluetooth phone system used by Field Service Department to take customer service calls.
  • Maintain system database for all inspectionsservice calls.

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43 Service Calls Jobs

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11. Install Satellite
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high Demand
Here's how Install Satellite is used in Field Service Specialist jobs:
  • Install satellite equipment on Residential and Commercial establishments.
  • Install satellite systems for customers, keeping their needs in mind, while keeping costs to a minimum for the company.
  • Conduct client site surveys to determine best positioning, install satellite TV/receivers, and ensure broadband connectivity.
  • Install satellite dishes, receivers, and switches in commercial buildings and residential homes.
  • Use problem solving and analysis skills to install satellite dish and related equipment.
  • Install satellite equipment and properly educate customers on the use of such equipment.
  • Install satellite services, troubleshoot and explain to customers how the system operates.
  • Used specialized equipment to install satellite and receiver in customers' homes.
  • Install satellite TV and Internet services into customers homes.
  • Install satellite dish and run cable lines.
  • Install satellite TV and internet services.
  • Install satellite systems for new customers.
  • Build and install satellite dishes.
  • Install satellite internet services, for residential and commercial buildings Perform troubleshooting and field diagnostics to identify issues and restore picture.
  • Core Responsibilities: Use problem-solving and technical skills to install satellite dishes and related equipment.
  • Install satellite television service in homes and commercial applications Service and repair of same systems
  • Install Satellites, Digital Phones, and Hish Speed Internet.
  • Used porblem-solving and technical skills to install satellite dishes and relaed equipment.
  • Maintain accurate inventory Conduct site and satellite surveys Install satellite equipment Educate customer on equipment
  • Install Satellite equipment Service calls and repair calls Customer Service Certified to install "Smart Home Services"

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12. Company Vehicle
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high Demand
Here's how Company Vehicle is used in Field Service Specialist jobs:
  • Maintained a neat and orderly working environment and oversaw maintenance of Company vehicles.
  • Drive company vehicle to costumers house and professionally installed satellite.
  • Operated company vehicle to arrive at designated customer appointments.
  • Recorded inventory for warehouse and company vehicle.
  • Inventory control within company vehicles.
  • Maintain proper inventory for company vehicle and ensure all paper work is accurate and complete for all jobs.
  • Maintain company vehicle, keep accurate inventory and equipment for installations, service calls and trouble tickets.
  • Drive Company Vehicle all around Tennessee Work Long hours (50+) over 4-5 days.
  • Maintain tools as well as company vehicles in order to sustain optimal effectiveness and efficiency.
  • Handle, maintain and possess a company vehicle at my own household.
  • Drive company vehicle while maintaining a professional appearance at customers homes.
  • Maintain and drive company vehicle safely 100% of the time.
  • Meter reading routes in all weather conditions in company vehicle.
  • Maintain, inspect, stock, and organize company vehicle.
  • Perform daily inventory of equipment and tools in company vehicle.
  • Maintained cleanliness of company vehicle; Restocked company vans daily.
  • Manage assigned company vehicle, tools and equipment.
  • Maintained a clean and organized company vehicle and equipment, while carrying out all assignments in a safe manner.
  • Use company vehicle and equipment to arrive on jobsite and completely install television services from the ground up.

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28 Company Vehicle Jobs

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13. Laser Printers
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high Demand
3 Laser Printers Jobs

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14. Setup
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high Demand
Here's how Setup is used in Field Service Specialist jobs:
  • Showed customers how their system worked, including channel availability and computer network setup.
  • Installed and documented software setup of non-standard applications.
  • Install systems, dispatch jobs, setup maintenance contracts, bid jobs, test and trouble shoot systems.
  • Delivered computer accessories * Setup and installed software * Transported and assembled computers * Troubleshoot computers and fix them
  • Lead team meetings regarding new site setups and upgrades which diminished down time and boosted productivity
  • Installed satellite dishes, setup receivers; contacted customers, conducted inventor of equipment.
  • Provide training for all shifts at the sites and assist in application setups.
  • Picked up, Delivered, and setup of implants & instruments for surgery.
  • Assisted in purchasing of equipment for new site setups and upgrades.
  • Managed new employee setup and prepared monthly payroll for processing.
  • Automated Packaging Machinery Installations Electrical and Mechanical setup FAT's onsite troubleshooting phone support customer training.
  • Fax machine - replace defective rollers, PCB and configure setup and instruct customer in use of fax machines .
  • Conduct offsite training of dealer personnel and owners with regard to vessel setup, repair and operation!
  • Install and setup of sharp desk and pc-fax software and implementation of LDAP and R.E.D.
  • Provide in home services such as TV mounting, Wireless setup, And TV calibrations.
  • Deal with Fanuc Robotic equipment setup, configuration and programming.
  • Performed new-hire setups, moves and de-subscribes.

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557 Setup Jobs

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15. Job Site
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average Demand
Here's how Job Site is used in Field Service Specialist jobs:
  • Supervised compressor/driver refurbishment in repair facility and field compressor installation/commissioning at domestic and international job sites.
  • Lead member of Safety Committee; conducted safety inspections of premises, job sites, vehicles and created/facilitated safety training.
  • Assisted ensuring correct procedures were used for work Visa and logistics prior Field Service Representative entered the job site.
  • Evaluated the job sites so that optimal placement of the dish satellite is ensured.
  • Passed 100% of Quality Assurance and Job Site Safety Assessments.
  • Maintained all the necessary safety regulations at the job site.
  • Maintain my own personal safety on every job site.
  • Installed RG6 cable in residential and commercial job sites.
  • Evaluated job sites to ensure optimal satellite dish placement.
  • Traveled to numerous job sites daily.
  • Trained to evaluate the job site placement of satellite dish and other appropriate installation equipment (i.e.
  • Installed overhead racks for power and data cabling Supervised multiple, concurrent job sites and crews.

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58 Job Site Jobs

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16. Installation Process
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average Demand
Here's how Installation Process is used in Field Service Specialist jobs:
  • Communicated with customers to review the installation process, before installing any equipment.
  • Evaluate the site to ensure the correct placement of the satellite dish and review the entire installation process.
  • Administer the installation process to be of the highest quality to ensure customer satisfaction.
  • Provided 24-hour customer support for each site during and after the installation process.
  • Designed protocols that could be implemented at each stage of the installation process.
  • Trained the customers in the installation process and working of the satellite system.
  • Reviewed the installation processes and communicated the processes to the customers as well.
  • Provided exceptional customer service - before, during and after the installation process.

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4 Installation Process Jobs

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17. Windows XP
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average Demand
Here's how Windows XP is used in Field Service Specialist jobs:
  • Provided first and second and third tier support for all hardware and software in a Windows XP/7 environment.
  • Ensured smooth, error-free, and seamless transition of data migrations, from Windows XP to Windows 7.
  • Performed and supported migrations from Windows XP to Windows 7.

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11 Windows XP Jobs

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18. Trouble Tickets
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average Demand
14 Trouble Tickets Jobs

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19. Satellite Equipment
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average Demand
Here's how Satellite Equipment is used in Field Service Specialist jobs:
  • Consulted with customers on satellite equipment service calls then troubleshoot necessary parts and accessories for quality of service and customer satisfaction.
  • Installed, configured, maintained and repaired Dish Network satellite equipment systems
  • Demonstrated and trained customers on features of satellite equipment.
  • Provided customer education for all satellite equipment and services.
  • Confirm satellite equipment programming functions properly.
  • Install satellite equipment, video and Internet for customers and train them how to use their new system.
  • Trained new technicians in trouble shooting and installation of satellite equipment and safety procedures.
  • Installed satellite equipment and cable boxes including running coaxial cable throughout job location.
  • Travel to customer locations to install, repair and diagnose satellite equipment.
  • Calibrated, repaired, and performed routine maintenance on satellite equipment.
  • Install and repair satellite equipment for residential and businesses.
  • Installed, serviced and educated customers on satellite equipment at customer homes in theCentral New York region.

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20. New Services
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average Demand
Here's how New Services is used in Field Service Specialist jobs:
  • Redesigned scheduling, documentation and installation methods for faster deployments and turn-up of new services.
  • Review programming and teach customer the basics on their new services.
  • Dish network norman, oklahohama * installs new services.

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4 New Services Jobs

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21. Hand Tools
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average Demand
Here's how Hand Tools is used in Field Service Specialist jobs:
  • Repaired and rebuilt defective mechanical parts in electric motors, generators, and related equipment using hand tools and power tools.
  • Supplied hand tools and personal protective equipment is used to attach and ground the dish with the appropriate mounting hardware.
  • Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools.
  • Test malfunctioning equipment to isolate sources of malfunctions using test meters, circuit diagrams and other hand tools.
  • Repair or replace wiring, equipment, and fixtures, using hand tools and power tools.
  • Assemble and install equipment, using hand tools and power tools.
  • Used measuring tools and hand tools.
  • Utilized hand tools and power tools.
  • Used signal meters, compasses, drills, various hand tools, multi-meters, grounding blocks, etc.
  • Cost estimation and contract quotations proposals Basic hand tools experience with a soldering iron.
  • Utilized hand tools such as cable strippers, crimpers, and electronic monitoring equipment.

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33 Hand Tools Jobs

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22. Signal Reception
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average Demand
Here's how Signal Reception is used in Field Service Specialist jobs:
  • Conduct site survey - determine the best positioning of our equipment for strongest signal reception.

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23. PCS
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average Demand
Here's how PCS is used in Field Service Specialist jobs:
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Retail Automation: POS, scanners, time and attendance, traffic counters, PCs, peripherals, and kiosks
  • Diagnose and repair all major brands of PCs, TVs, and Printers.
  • Assisted with inventory purchasing, virus/adware removal and imaging hard drives of PCs using Ghost imaging software.

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127 PCS Jobs

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24. Accurate Inventory
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average Demand
Here's how Accurate Inventory is used in Field Service Specialist jobs:
  • Maintain an accurate inventory of equipment.
  • Maintain accurate inventory and equipment for installations
  • Use proper equipment and parts in accordance with work orders and maintain accurate inventory levels.
  • Maintain accurate inventory of installation tools, products, and supplies.
  • Maintained accurate inventory for installations, and service trouble calls.
  • Maintain accurate inventory levels of service parts.
  • Maintain accurate inventory and equipment for installations, service calls or troubletickets.
  • Dish Network, Sav., GA Maintains accurate inventory transactions and adjustments.

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25. Broadband Connectivity
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average Demand
Here's how Broadband Connectivity is used in Field Service Specialist jobs:
  • Placed mounts, satellite dishes, and receivers while insuring broadband connectivity.
  • Install satellite TV and receivers to ensure broadband connectivity.

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26. Customer Sites
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average Demand
Here's how Customer Sites is used in Field Service Specialist jobs:
  • Performed alignments, and verified all operations to factory specifications at customer sites.
  • Repair and maintain customer printers, scanners, plotters, tape libraries, servers and other media devices at customer sites.
  • Initiated a project and led a team of technicians to perform microscopic revisions on printed circuit boards at multiple customer sites.
  • Install, repair, maintain light to heavy duty scales, both mechanical and electronic at customer sites throughout the Midwest.
  • Performed preventative and corrective maintenance duties to electrical, mechanical, and software systems in support of multiple customer sites.
  • Traveled to various customer sites to analyze, diagnose, and repair both in-warranty and non-warranty ZF-related components.
  • Trained Oxford FSE's on products at customer sites and conducted a training class at the Dallas Office.
  • Repair and maintain customer printers, scanners, copiers, and other media devices on customer sites.
  • Performed the installation of new equipment at new and existing customer sites across the United States.
  • Assisted Customer Engineers at customer sites for break / fix and implementation / migration activities.
  • Manage the repair pool and ensure that spares are available to support customer sites.
  • Worked on the complex PDP-11 and VAX product line Repaired and upgraded equipment on customer sites.
  • Provide onsite service at customer sites nationwide.

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1,646 Customer Sites Jobs

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27. Test Procedures
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529 Test Procedures Jobs

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28. New Technicians
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average Demand
Here's how New Technicians is used in Field Service Specialist jobs:
  • Trained new technicians on equipment operations.
  • Dish Coach - Train and develop new technicians in order to prepare them for field work.
  • Coached, trained, and prepared new technicians for their role as a certified trainer.
  • Trained and coached new technicians and provided real-time feedback to management on technician performance.
  • Train (OJT) new technicians how to install Dish Network systems.
  • Trained in six new technicians over course of employment.
  • Certified as trainer for training new technicians.
  • Handled the on-boarding of new Technicians.
  • Install and service all Dish equipment In field trainer for new technicians

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29. New Equipment
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average Demand
Here's how New Equipment is used in Field Service Specialist jobs:
  • Install new equipment at customer domestic and international locations.
  • Provide operator and maintenance personnel classroom and hands on training on new equipment or refresher course on current equipment.
  • Evaluated cell sites to write a plan for removal of old equipment and installation of new equipment.
  • Ensured superior quality by: o Supervising electrical contractors for installation and wiring of all new equipment.
  • Prepare quotes and sell new equipment to meet client's specific needs.
  • Have rolled out new equipment in all stores and all departments.
  • Fix, rebuild or install new equipment if any problems found.
  • Assist the Sales and Project Mangers with new equipment installs.
  • Trained customers /end-users on new equipment and its maintenance.
  • Use hand drills, tools, and ladders Educate customers on the new equipment the purchased.

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210 New Equipment Jobs

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30. Osha
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low Demand
Here's how Osha is used in Field Service Specialist jobs:
  • Started and maintained shop safety program, ensuring OSHA and 29CFR regulations were met.
  • Ensured compliance with OSHA requirements and regulations on a daily basis.
  • Managed branch safety program to meet OSHA and company policies.
  • Assisted in training field personnel on OSHA Regulated Substances.
  • Followed all OSHA safety rules and regulations.
  • Conducted monthly OSHA safety classes.
  • Follow all OSHA safety codes.
  • Extrapolate OSHA and DOT hazards, disposal and shipping regulations from SDS's and other technicaldata sources.
  • Secure biohazard property and make sure it is properly stored or removed from the worksite according to OSHA guidelines!

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24 Osha Jobs

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31. Appropriate Resolution
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Here's how Appropriate Resolution is used in Field Service Specialist jobs:
  • Examined systems to determine the appropriate resolution for reported problems with usage.

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32. System Usage
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Here's how System Usage is used in Field Service Specialist jobs:
  • Maintained proactive customer interaction by advising on system usage and also upgrade enhancements to current systems.
  • Provided educational training to new customers on system usage and services offered.
  • Provided customers with education regarding system usage.
  • Informed the customers about the system usage.

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2 System Usage Jobs

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33. Appropriate Documentation
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Here's how Appropriate Documentation is used in Field Service Specialist jobs:
  • Instruct customers in use of equipment and ensure that appropriate documentation is accurately completed and submitted,
  • Manage administrative processes including van inventory and appropriate documentation.
  • Maintained and managed company van, inventory,equipment, and appropriate documentation.

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34. PLC
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Here's how PLC is used in Field Service Specialist jobs:
  • Attended Rockwell Automation course for programming Allen-Bradley ControlLogix PLC.
  • Job duties include troubleshooting unresolved problems by way of field testing, schematic tracing, and PLC based troubleshooting.
  • Arranged and performed demo of UOQ of HPLC which is new Universal protocol of qualification of HPLC from PerkinElmer.
  • Performed 4 - 20 mA loop verification and assisted in validation of PLC and process control instrumentation.
  • Improved productivity by providing design / program control systems for robotic chemical dispensing equipment using A-B PLCs.
  • Experienced in troubleshooting of DCS, TCS, BMS, PLC, field instrumentation and electrical systems.
  • Performed tests on HPLC (Waters, Agilent), UV/VIS Mechanical and Chemical Qualification on Dissolution Systems.
  • Loaded, manipulated, troubleshot GE fanuc LM90 software in 90-30 and 90-70 PLCs.
  • Developed datalinks using various A-B PLCs, and trained customers on best practice.

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1,784 PLC Jobs

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35. Administrative Functions
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Here's how Administrative Functions is used in Field Service Specialist jobs:
  • Managed all invoice and order processing administrative functions with less than 2% error/re-process rate.

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36. Inventory Control
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Here's how Inventory Control is used in Field Service Specialist jobs:
  • Oversee inventory control and distribution of medical devices.
  • Support customers with product inventory control and re-ordering.
  • Maintained accurate inventory control for central supply.
  • Inventory Control /Order Verification of all outgoing Products for Service Technicians and their weekly Job Activities for the Service Week.
  • Worked addressing quality of machine supplies, helping customer with inventory control, and on site promotional sales.
  • Managed remote inventory control systems and coordinating timely service from a home office (Phoenix, AZ).

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26 Inventory Control Jobs

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37. Additional Services
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Here's how Additional Services is used in Field Service Specialist jobs:
  • Increased company revenue by selling additional services.
  • Recommended and up-sold additional services and equipment to customers for best service.
  • Review orders with customers: new installation, additional services, troubleshooting.
  • Offered and installed several additional services and products to enhance the customersentertainment experience.
  • Offer customer additional services such as mounting Television's on wall,hiding cables and wiring.

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1 Additional Services Jobs

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38. Equipment Installation
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Here's how Equipment Installation is used in Field Service Specialist jobs:
  • Manage product test runs at designated customer facilities, Automated equipment installations and various modifications or adjustments.
  • Engage the home owner concerning preferred locations for equipment installation as well education regarding system operations.
  • Configured aircraft for special test flights including avionics equipment installation, handling, and weight and balance.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Performed wire pulls, dish alignment and other equipment installation.
  • Assisted with network equipment installations and problems, including Cisco routers & switches, and connectivity with telcos.

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292 Equipment Installation Jobs

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39. Place Mounts
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Here's how Place Mounts is used in Field Service Specialist jobs:
  • Perform equipment installation including place mounts, satellite dishes and receivers while ensuring broadband connectivity.
  • Install cutting edge technology - place mounts, satellite dishes and receivers while ensuring broadband connectivity.
  • Use proper hand and power tools to place mounts in proper area.

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40. Assess Optimal Placement
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Here's how Assess Optimal Placement is used in Field Service Specialist jobs:
  • Evaluate job site to assess optimal placement of satellite dish and communicate with customers to review the installation process.
  • Evaluate job site to assess optimal placement ofsatellite dish and communicates with customers to review theInstallation process.

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41. Hvac
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Here's how Hvac is used in Field Service Specialist jobs:
  • Learned and applied HVAC repair techniques on refrigerator containers, trailers and vehicles.
  • Performed the installation, operation, maintenance and repair of mechanical HVAC systems.
  • Utilize knowledge of National Electrical Code and HVAC to update documentation of system activities.

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701 Hvac Jobs

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42. Government Ordinances
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Here's how Government Ordinances is used in Field Service Specialist jobs:
  • Reviewed specifications, building permits, manufacturer's instructions and government ordinances to insure proper installation per customer's requests.
  • Review installation specifications, building permit, manufacturer's instructions, and government ordinances to determine installation site.

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43. Installation Sites
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Here's how Installation Sites is used in Field Service Specialist jobs:
  • Inspected installation sites to determine material requirements.

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44. Honeywell
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Here's how Honeywell is used in Field Service Specialist jobs:
  • Provide value-added services to Honeywell customers.
  • Work independently and proficiently with Honeywell DDC controllers, Enterprise Buildings Integrator (EBI), Echelon products and Allen Bradley.
  • Trained customers and Honeywell employees on new and old operating systems to reduce downtime and call-ins.
  • Reason for Separation: Laid off due to reduction in Honeywell contracts at various paper mills.
  • Act as primary point of communications between the Customer and Honeywell.
  • Install first Remote Access/Diagnostic Software on a Honeywell Building Management System.
  • Help expand service opportunities for Honeywell.
  • Maintained a Honeywell parts stock room
  • Worked with Honeywell and many competitors' equipment (i.e.
  • Full time contractor at Newpage paper mill to service Honeywell equipment.

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143 Honeywell Jobs

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45. Installation Specifications
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46. Defective Parts
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Here's how Defective Parts is used in Field Service Specialist jobs:
  • Disassemble, replace or repair defective parts; reassemble, calibrated, adjust and certify serviceability of overhauled or modified equipment.
  • Replaced or repaired defective parts.

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4 Defective Parts Jobs

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47. Residential Customers
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Here's how Residential Customers is used in Field Service Specialist jobs:
  • Led installation as well as performed testing of equipment that receives digital television signals for residential customers.
  • Performed Installation and Maintenance of Satellite Television Service to Business and Residential Customers
  • Installed televisions and receivers for commercial and residential customers.
  • Assist with testing and repairing equipment that receives communication satellite signals for commercial customers, residential customers, and retail outlets.
  • Spearhead installation, as well as assist with testing and repairing equipment that receives digital signals for residential customers.
  • Provided repair, maintenance and service to residential customers for large and small appliances

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48. FSS
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Here's how FSS is used in Field Service Specialist jobs:
  • Assisted FSMs, FSS and subcontracting companies with increasing productivity and meeting company goals.
  • Project(s): Flat Sequencing System (FSS) for USPS based on CNC (computer numerical control).
  • Acted as lead FSS for migrations planning / troubleshooting and cutover activities remotely / onsite.
  • Climbed the "promotion ladder" from FSS I to FSS IV in considerably less time than company expectations or standards.

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4 FSS Jobs

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49. LAN
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Here's how LAN is used in Field Service Specialist jobs:
  • Manage and service Closed Circuit Surveillance systems to include Honeywell Digital Video Manager.
  • Provided an on-site explanation of company equipment and services to customer.
  • Performed High Voltage Testing on industrial circuit breakers and transformers during planned power outages performed emergency testing due to equipment failures.
  • Plan and install cables and equipment in and on customer's homes in accordance with company and NEC codes.
  • Conducted relocation briefings for current residents on rent affordability, landlord tenant laws, and proper unit selection.
  • Generated formal price quotations, entered purchase orders, planned and scheduled production builds of refurbished test systems.
  • Plan, lead, control and report installation and infrastructure projects by utilizing internal and external resources.
  • Photographed and designed a site plan, marking and documenting locations for new and existing sign locations.
  • Provided site survey, plan, and implement installation of required services at customer's request.
  • Assisted in monitoring project execution per plan, * Budgeted monies, time and customer satisfaction.
  • Created reports based on SQL language using MS Access or SQL Enterprise Manager.
  • Have meetings with upper management on plans to make service more efficient.
  • Focused on planning and problem resolution processes for critical parts and suppliers.
  • Install the desired flanges and valve with the correct flow and bolts.
  • Plant support at Michigan Assembly in Wayne, Michigan for tools.
  • Balance testers, calibrate, install and upgrade system software.
  • Interpreted blueprints of electrical layouts and building plans during installations.
  • Network connectivity issues across LAN/WAN.
  • Develop site specific startup and acceptance testing plans and schedules.
  • Provided detailed instruction on the companies compensation plan.

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1,518 LAN Jobs

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50. Review Order
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Field Service Specialist Jobs

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20 Most Common Skills For A Field Service Specialist

Customer Service

19.8%

Trouble Shooting

10.5%

Safety Procedures

9.5%

Satellite TV Systems

7.3%

Internet

5.9%

Preventative Maintenance

5.0%

Site Surveys

4.6%

Customer Education

4.4%

Technical Support

4.3%

Service Calls

3.4%

Install Satellite

3.4%

Company Vehicle

3.2%

Laser Printers

3.1%

Setup

2.8%

Job Site

2.4%

Installation Process

2.3%

Windows XP

2.3%

Trouble Tickets

2.3%

Satellite Equipment

1.8%

New Services

1.8%
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Typical Skill-Sets Required For A Field Service Specialist

Rank Skill
1 Customer Service 14.7%
2 Trouble Shooting 7.8%
3 Safety Procedures 7.1%
4 Satellite TV Systems 5.4%
5 Internet 4.4%
6 Preventative Maintenance 3.7%
7 Site Surveys 3.4%
8 Customer Education 3.3%
9 Technical Support 3.2%
10 Service Calls 2.6%
11 Install Satellite 2.6%
12 Company Vehicle 2.4%
13 Laser Printers 2.3%
14 Setup 2.0%
15 Job Site 1.8%
16 Installation Process 1.7%
17 Windows XP 1.7%
18 Trouble Tickets 1.7%
19 Satellite Equipment 1.4%
20 New Services 1.3%
21 Hand Tools 1.3%
22 Signal Reception 1.3%
23 PCS 1.2%
24 Accurate Inventory 1.2%
25 Broadband Connectivity 1.2%
26 Customer Sites 1.0%
27 Test Procedures 1.0%
28 New Technicians 1.0%
29 New Equipment 1.0%
30 Osha 0.9%
31 Appropriate Resolution 0.9%
32 System Usage 0.9%
33 Appropriate Documentation 0.9%
34 PLC 0.8%
35 Administrative Functions 0.8%
36 Inventory Control 0.8%
37 Additional Services 0.8%
38 Equipment Installation 0.7%
39 Place Mounts 0.7%
40 Assess Optimal Placement 0.7%
41 Hvac 0.7%
42 Government Ordinances 0.7%
43 Installation Sites 0.7%
44 Honeywell 0.7%
45 Installation Specifications 0.6%
46 Defective Parts 0.6%
47 Residential Customers 0.6%
48 FSS 0.6%
49 LAN 0.6%
50 Review Order 0.6%
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33,380 Field Service Specialist Jobs

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