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Become A Field Service Supervisor

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Working As A Field Service Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $76,000

    Average Salary

What Does A Field Service Supervisor Do At Superior Energy Services

* Supervises a crew of 3
* team members
* Participates and supervises the deliver, set up and retrieve equipment (water system, sewer system, satellite television, intercom and generator/light etc.) at remote job locations according to customer request and service agreement.
* Participates and supervises the delivery, set-up and retrieval of accommodation units, furniture, appliances, materials, and equipment.
* Ensures proper escort for permitted oversize and wide load movements of equipment in compliance with applicable transportation and public safety requirements
* Directs crew and participates if necessary with performing the utility service tie-ins (water, sewer, and electrical) to various sources in compliance with all applicable building code and regulations.
* Perform onsite servicing and maintenance of equipment on a scheduled or as needed basis depending on customer and company requirements.
* Perform preventative maintenance and repairs on company rental equipment, shop equipment, and facilities at assigned operating facility
* Participate in 24 hour on-call/call-out service call activities required to support operations as requested Operate and perform required maintenance on assigned vehicle and all attached equipment in a safe manner and in accordance with FMCSA regulations.
* Inform ADSM immediately of any inability to perform operational duties.
* Arrive at specified point of departure fully prepared for travel and forthcoming operations before the check-in time as directed by Manager
* Carry valid necessary means of identification
* Ensure full awareness of, and compliance with, the requirements of all relevant company/customer HSEQ procedures
* Maintain a professional appearance and communication style in dealing with customers and coworkers.
* Prepare and submit accurate and timely recordkeeping including but not limited to daily work tickets, timesheets, and vehicle maintenance records
* Assign technicians to site service calls
* Determine materials needed to complete assigned task
* Trains technicians in all applicable levels (FST I, II) in accordance with Standard Operating Procedures (SOP) and Work Instructions (WI)
* Reports to ADSM progress of training for Data Station
* On call rotation for after hours and weekends with crew
* Ensure his/her health & safety and the health & safety of all fellow workers is preserved at all times.
* Minimum Requirements
* years supervisory experience of small teams
* Dispatch and resource allocation experience strongly preferred
* Onsite customer service experience preferred
* Must be over 21 years of age and possess a clean driving record with a valid local driver’s license required.
* Weekends, holidays, nights and overtime as needed.
* Ability to work on-call.
* Prolonged standing and walking, bending/stooping/squatting/kneeling/crawling.
* Overhead work, team lifting.
* Twisting/Rotation.
* Climb stairs and ladders.
* Good static and dynamic balance.
* Required to pass a DOT physical, agility testing, drug and alcohol screen.
* Education
* High School or G
* E.D.
* Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), Employee Stock Purchase Plan
* To be considered for this position, please select the link “Apply Now”.
* If you experience difficulties in the process or have questions, please call 1
* between the hours of 8:00 am – 5:00 pm Central Time

What Does A Field Service Supervisor Do At Clean Harbors Environmental Services

* Health and Safety issues on assigned projects.
* Responsible for reviewing operational procedures to ensure correct Health and Safety action plans.
* Communicates with the Health and Safety organization on site or job specific actions.
* Execution of projects/jobs within budget and on time.
* Demonstrates proficiency at a wide variety of assignments and can direct personnel in operational procedures to complete assignments.
* Communicates with the Field Service Specialist to ensure contractual obligations are met to complete requested services, project progression status and ensures that change orders are completed/communicated and executed before any additional work is performed.
* Participate in joint sales call with the field Service specialist and maintains a professional image while dealing with customers or prospective customers.
* Acts as the on-call Field Service Coordinator on an as needed basis.
* Timely reporting of work-related accidents/incidents to their supervisor

What Does A Field Service Supervisor Do At Johnson Controls

* Provides detailed technical support for UPG distribution account customer’s personnel on technical product, controls, and service, warranty, and policy issues.
* Manages, monitors, approves, or denies UPG distribution account customers warranty or concessionary expenses as a percentage of equipment sales while developing programs to continually reduce these expenses.
* Acts as liaison between Factory Quality, Manufacturing, Marketing, and Engineering team members in resolving field product issues and coordinating field test programs of product, accessories, control and components on related distribution customer issues.
* Resolves distribution account customer complaints in a timely, effective manner.
* Provides telephone and/or job site technical support to national account customer or distribution customer for prompt resolution of UPG product issues.
* Trains distribution account customers on proper equipment and controls installation, application, servicing, and maintenance practices.
* Other duties may be assigned.
* external
* Technical Degree or equivalent combined education and experience.
* A minimum of five years hands-onexperience in product service.
* Proficiency in a Windows operating environment, including e-mail and Microsoft Office software, and experience with AS400.
* Strong interpersonal skills and decision making ability.
* Effective and professional communication and organization skills.
* Ability to work harmoniously across a cross functional team of peers.
* Travel – 10%
* US, PR

What Does A Field Service Supervisor Do At Alban Cat

* The Field Service Supervisor is responsible for directing and supervising the activities of the Field Service Technicians.
* Match Field Service Technicians capabilities to customer needs.
* Ensure all technicians follow safe work practices without exception.
* Coordinate and monitor new and in-progress field work.
* Order parts as needed for jobs.
* Maintain good customer relations through communication and continual contact.
* Address customer concerns and disputes and resolve in timely manner.
* Develop quality control procedures and repair processes to ensure the highest quality of customer service is provided.
* Monitor scheduling of workload for field service team.
* Oversee work order closing process.
* Review work orders for accuracy and completeness, and the appropriateness of parts and labor.
* As needed, open and close work orders.
* Perform various other duties as assigned

What Does A Field Service Supervisor Do At Schneider Electric

* To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
* Develop and propose customer specific maintenance agreements, system expansions and
* enhancements
* Assimilate, filter and propagate new design/installation/service ideas
* May direct and supervise service billing and preventive maintenance activities
* Identify, obtain, assemble and organize all necessary proposal documents
* Responsible in assistance for collections of receivables
* May coordinate transition of new customers from operations to service
* May review and approve weekly timecards for assigned personnel
* Set up preventive maintenance tasks and assign personnel
* Review custom reports and take necessary action to improve deficiencies
* May review and approve service orders
* May assist in dispatching, scheduling and coordinating work, including warranty
* Perform quality control inspections
* May interview, hire, train, mentor, evaluate, and when necessary, terminate service personnel
* or make related recommendations in accordance with company policies
* Other duties may be assigned

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Help others decide if this is a good career for them

Average Length of Employment
Service Manager 4.0 years
Service Supervisor 3.9 years
Field Supervisor 3.5 years
Service Lead 3.0 years
Field Manager 2.6 years
Top Careers Before Field Service Supervisor
Supervisor 7.4%
Technician 5.4%
Owner 3.1%
Manager 3.1%
Top Careers After Field Service Supervisor
Supervisor 6.6%
Owner 4.5%
Consultant 4.2%
Manager 3.5%
Technician 3.4%

Do you work as a Field Service Supervisor?

Average Yearly Salary
$76,000
View Detailed Salary Report
$43,000
Min 10%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$135,000
Max 90%
Best Paying Company
Weatherford International
Highest Paying City
San Francisco, CA
Highest Paying State
North Dakota
Avg Experience Level
4.2 years
How much does a Field Service Supervisor make at top companies?
The national average salary for a Field Service Supervisor in the United States is $76,879 per year or $37 per hour. Those in the bottom 10 percent make under $43,000 a year, and the top 10 percent make over $135,000.

Real Field Service Supervisor Salaries

Job Title Company Location Start Date Salary
Field Services Supervisor Cubic Transportation Systems, Inc. Oakland, CA Jan 04, 2016 $98,988
Field Service Supervisor Emerson Process Management Power & Water Pittsburgh, PA May 01, 2010 $96,864
Field Service Supervisor Cubic Transportation Systems, Inc. Oakland, CA Jan 04, 2014 $96,198
Field Service Supervisor Weatherford International, Inc. Houston, TX Sep 06, 2013 $93,643 -
$103,643
Field Service Supervisor Weatherford International, Inc. Houston, TX Sep 06, 2013 $93,202 -
$103,202
Field Services Supervisor Cubic Transportation Systems, Inc. Oakland, CA Jan 04, 2012 $90,676
Field Service Supervisor Cubic Transportation Systems, Inc. Oakland, CA Dec 05, 2012 $90,675
Field Service Supervisor OKL Can Line, Inc. Cincinnati, OH Oct 27, 2016 $90,000
Field Service Supervisor Honeywell International Inc. Lake Success, NY Mar 09, 2014 $80,000
Field Service Supervisor Solar Turbines Incorporated Midvale, UT Sep 15, 2012 $79,488
Field Service Supervisor Hoerbiger Service, Inc. La Porte, TX Aug 20, 2014 $72,800

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Top Skills for A Field Service Supervisor

  1. Safety Meetings
  2. Customer Service
  3. Safety Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Conducted weekly safety meetings and inspections.
  • Manage daily activities while interfacing with the Program Manager and OG+E management regarding client satisfaction requirements and customer service issues.
  • Monitored employee performance and adherence to safety procedures and policy.
  • Provided advanced technical support to HVAC Field Service Technicians working in both residential and commercial applications.
  • Worked one-on-one with subordinates to assure productivity and training goals were accomplished, plus technical support.

Field Service Supervisor Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,691 Field Service Supervisor resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Field Service Supervisor Resume

View Resume Examples

Field Service Supervisor Demographics

Gender

Male

81.7%

Female

11.7%

Unknown

6.6%
Ethnicity

White

62.1%

Hispanic or Latino

16.6%

Black or African American

11.8%

Asian

5.6%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

68.0%

Carrier

8.0%

German

6.0%

French

6.0%

Bosnian

2.0%

Serbian

2.0%

Macedonian

2.0%

Russian

2.0%

Italian

2.0%

Croatian

2.0%
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Field Service Supervisor Education

Schools

University of Phoenix

26.2%

Ferris State University

5.2%

Texas A&M University

4.7%

Universal Technical Institute

4.7%

Ashford University

4.2%

University of Maryland - University College

4.2%

Pennsylvania State University

4.2%

Houston Community College

4.2%

Community College of the Air Force

4.2%

University of Houston

4.2%

Strayer University

4.2%

The Academy

3.7%

Texas Tech University

3.7%

American InterContinental University

3.7%

Pennsylvania College of Technology

3.1%

Arizona State University

3.1%

Dowling College

3.1%

University of Louisiana at Lafayette

3.1%

Louisiana Tech University

3.1%

Central Texas College

3.1%
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Majors

Business

31.8%

Electrical Engineering

11.8%

Criminal Justice

6.5%

Management

6.1%

Electrical Engineering Technology

5.8%

Computer Science

4.4%

General Studies

4.1%

Automotive Technology

3.4%

Environmental Control Technologies/Technicians

2.9%

Mechanical Engineering

2.6%

Accounting

2.6%

Education

2.3%

Liberal Arts

2.1%

Project Management

2.0%

Psychology

2.0%

Aviation

1.9%

Information Technology

1.9%

Heating And Air Conditioning

1.9%

Communication

1.8%

Marketing

1.8%
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Degrees

Bachelors

32.3%

Other

32.3%

Associate

16.5%

Masters

9.8%

Certificate

6.1%

Diploma

2.2%

Doctorate

0.6%

License

0.2%
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Top Field Service Supervisor Employers

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Field Service Supervisor Videos

[Webinar] A Day in the Life of a Field Service Manager; Dashboards are my Copilot

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