What Does A Field Service Supervisor Do At Superior Energy Services
* Supervises a crew of 3* team members* Participates and supervises the deliver, set up and retrieve equipment (water system, sewer system, satellite television, intercom and generator/light etc.) at remote job locations according to customer request and service agreement.* Participates and supervises the delivery, set-up and retrieval of accommodation units, furniture, appliances, materials, and equipment.* Ensures proper escort for permitted oversize and wide load movements of equipment in compliance with applicable transportation and public safety requirements* Directs crew and participates if necessary with performing the utility service tie-ins (water, sewer, and electrical) to various sources in compliance with all applicable building code and regulations.* Perform onsite servicing and maintenance of equipment on a scheduled or as needed basis depending on customer and company requirements.* Perform preventative maintenance and repairs on company rental equipment, shop equipment, and facilities at assigned operating facility* Participate in 24 hour on-call/call-out service call activities required to support operations as requested Operate and perform required maintenance on assigned vehicle and all attached equipment in a safe manner and in accordance with FMCSA regulations.* Inform ADSM immediately of any inability to perform operational duties.* Arrive at specified point of departure fully prepared for travel and forthcoming operations before the check-in time as directed by Manager* Carry valid necessary means of identification* Ensure full awareness of, and compliance with, the requirements of all relevant company/customer HSEQ procedures* Maintain a professional appearance and communication style in dealing with customers and coworkers.* Prepare and submit accurate and timely recordkeeping including but not limited to daily work tickets, timesheets, and vehicle maintenance records* Assign technicians to site service calls* Determine materials needed to complete assigned task* Trains technicians in all applicable levels (FST I, II) in accordance with Standard Operating Procedures (SOP) and Work Instructions (WI)* Reports to ADSM progress of training for Data Station* On call rotation for after hours and weekends with crew* Ensure his/her health & safety and the health & safety of all fellow workers is preserved at all times.* Minimum Requirements* years supervisory experience of small teams* Dispatch and resource allocation experience strongly preferred* Onsite customer service experience preferred* Must be over 21 years of age and possess a clean driving record with a valid local driver’s license required.* Weekends, holidays, nights and overtime as needed.* Ability to work on-call.* Prolonged standing and walking, bending/stooping/squatting/kneeling/crawling.* Overhead work, team lifting.* Twisting/Rotation.* Climb stairs and ladders.* Good static and dynamic balance.* Required to pass a DOT physical, agility testing, drug and alcohol screen.* Education* High School or G* E.D.* Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), Employee Stock Purchase Plan* To be considered for this position, please select the link “Apply Now”.* If you experience difficulties in the process or have questions, please call 1* between the hours of 8:00 am – 5:00 pm Central Time
What Does A Field Service Supervisor Do At Clean Harbors Environmental Services
* Health and Safety issues on assigned projects.* Responsible for reviewing operational procedures to ensure correct Health and Safety action plans.* Communicates with the Health and Safety organization on site or job specific actions.* Execution of projects/jobs within budget and on time.* Demonstrates proficiency at a wide variety of assignments and can direct personnel in operational procedures to complete assignments.* Communicates with the Field Service Specialist to ensure contractual obligations are met to complete requested services, project progression status and ensures that change orders are completed/communicated and executed before any additional work is performed.* Participate in joint sales call with the field Service specialist and maintains a professional image while dealing with customers or prospective customers.* Acts as the on-call Field Service Coordinator on an as needed basis.* Timely reporting of work-related accidents/incidents to their supervisor
What Does A Field Service Supervisor Do At Johnson Controls
* Provides detailed technical support for UPG distribution account customer’s personnel on technical product, controls, and service, warranty, and policy issues.* Manages, monitors, approves, or denies UPG distribution account customers warranty or concessionary expenses as a percentage of equipment sales while developing programs to continually reduce these expenses.* Acts as liaison between Factory Quality, Manufacturing, Marketing, and Engineering team members in resolving field product issues and coordinating field test programs of product, accessories, control and components on related distribution customer issues.* Resolves distribution account customer complaints in a timely, effective manner.* Provides telephone and/or job site technical support to national account customer or distribution customer for prompt resolution of UPG product issues.* Trains distribution account customers on proper equipment and controls installation, application, servicing, and maintenance practices.* Other duties may be assigned.* external* Technical Degree or equivalent combined education and experience.* A minimum of five years hands-onexperience in product service.* Proficiency in a Windows operating environment, including e-mail and Microsoft Office software, and experience with AS400.* Strong interpersonal skills and decision making ability.* Effective and professional communication and organization skills.* Ability to work harmoniously across a cross functional team of peers.* Travel – 10% * US, PR
What Does A Field Service Supervisor Do At Alban Cat
* The Field Service Supervisor is responsible for directing and supervising the activities of the Field Service Technicians.* Match Field Service Technicians capabilities to customer needs.* Ensure all technicians follow safe work practices without exception.* Coordinate and monitor new and in-progress field work.* Order parts as needed for jobs.* Maintain good customer relations through communication and continual contact.* Address customer concerns and disputes and resolve in timely manner.* Develop quality control procedures and repair processes to ensure the highest quality of customer service is provided.* Monitor scheduling of workload for field service team.* Oversee work order closing process.* Review work orders for accuracy and completeness, and the appropriateness of parts and labor.* As needed, open and close work orders.* Perform various other duties as assigned
What Does A Field Service Supervisor Do At Schneider Electric
* To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.* Develop and propose customer specific maintenance agreements, system expansions and* enhancements* Assimilate, filter and propagate new design/installation/service ideas* May direct and supervise service billing and preventive maintenance activities* Identify, obtain, assemble and organize all necessary proposal documents* Responsible in assistance for collections of receivables* May coordinate transition of new customers from operations to service* May review and approve weekly timecards for assigned personnel* Set up preventive maintenance tasks and assign personnel* Review custom reports and take necessary action to improve deficiencies* May review and approve service orders* May assist in dispatching, scheduling and coordinating work, including warranty* Perform quality control inspections* May interview, hire, train, mentor, evaluate, and when necessary, terminate service personnel* or make related recommendations in accordance with company policies* Other duties may be assigned
