Field Service Technician Jobs in Berkeley, CA

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience. Essential Duties and Responsibilities Read and interpret electronic schematics and architectural blueprints Perform preventative maintenance visits to help maintain a stable client-based system Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans Take responsibility to accurately complete job documentation as needed Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability Field service support of networked devices (Routers, IP Protocols, etc.) Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts Provide necessary training and support for next level service technicians Provide end-user client training as needed Adhere to and understand OSHA standards for all phases of the job Setup and troubleshoot various video codecs/video teleconferencing systems Travel to various job sites required Other duties assigned as needed Skills and Abilities Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Ability to manage small to medium projects Ability to solder & crimp connectors Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experience Must be in the Union or willing to register Minimum of 1 - 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: OSHA 30-Hour Construction Course Avixa (InfoComm) Quick Start to the Audio-Visual Industry Avixa (InfoComm) CTS General Certification AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Direct Reports This position does not have direct reports Work Hours 40 hours - Mon - Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor Pay Type: Hourly $60.73/hr

We are hiring a skilled Field Service Technician II to add to our Lifecycle Services team! This position is located in Union City, CA (SFO), and the ideal candidate will live within a 30-min driver radius. The role requires experience in the preventative maintenance, repairs, and parts replacement for conveyor systems within material handling. NPI is a well-established company, with an amazing team of talented technicians throughout the U.S. We are looking for a highly motivated individual capable of maintaining sorting equipment to achieve optimal uptime. In the event of a problem, you must be capable of troubleshooting Hardware and Software issues. Our goal is to provide the fastest resolution possible in order to get the equipment back in safe operations. If you feel you meet these requirements, and can be a contributing member to a great team, please submit your resume. Quickly and efficiently resolve customer issues to maintain maximum uptime. Maintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment; Work with support personnel to install new equipment and perform equipment upgrades, Properly control company assets by managing parts inventory and on-site tools. Maintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner. Promptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc. Continue to enhance value to company by staying technically current, i.e. attending continuing education courses in such areas as: networking and software, etc. Respond to emergency and non-scheduled calls for service 24/7 within established response time goals Provide technical support and training to less experienced Site Technicians Look for new ways to improve the timeliness and quality of the level of service provided. Be knowledgeable in customer processes and procedures, including sort plans, IMB requirements etc. Be knowledgeable in a full understanding of the methods used for generating paperwork and dispatching product. Job Qualifications Reliable transportation Flexible to work and be available onsite, including nights, weekends, and Holidays (as needed) Strong electronics/electrical background Solid mechanical knowledge Ability to apply software skills and knowledge to our equipment Ability to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation Full range of motion and unrestricted mobility. Ability to lift 50-75lbs. Good problem-solving and troubleshooting skills Good time management skills Strong customer relations skills Clear and concise verbal and written communications Ability to carry out detailed written and verbal instructions independently Ability to persuade/influence others in sensitive/confrontational situations Basic computer skills: DOS, Windows, UNIX, Microsoft Office EXPERIENCE: High school graduate or equivalent Prefer a 2-year degree or certification in electronics/advanced mechanics/software training 1+ years related industry/equipment experience Will consider an equivalent combination of education and experience.

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain. Job Summary: Delta Electronics is seeking a dedicated Field Service Technician (FST) to join our team. This role requires a strong, physically fit individual who is comfortable working outdoors 90% of the time and has a strong desire to learn and grow in the installation, operation, and maintenance of EV, PVI (Solar), PCS, and Energy Storage Products. The FST will be responsible for troubleshooting, maintaining, and repairing electrical systems, ensuring optimal performance and customer satisfaction. Key Responsibilities: Perform installation, operations, and maintenance of EV, PVI (Solar), PCS, and Energy Storage products. Conduct routine troubleshooting, maintenance, and repairs to restore EV, Solar, and Energy Storage systems to baseline operating conditions. Provide on-site technical support for electricians and contractors installing new equipment, diagnosing and repairing issues as needed. Handle inbound technical support calls from engineers or customers, providing remote troubleshooting and activation of newly installed site equipment. Follow up on email-reported issues and interface with customers to gather necessary details for troubleshooting. Test electrical systems and circuit continuity using devices such as ohmmeters, voltmeters, and EV charging test sets to ensure safety and compatibility. Remove and replace defective components, ensuring system reliability. Configure and support electronic and digital monitoring/control devices (e.g., network routers, modems, cellular signal repeaters). Work closely with Technical Support Engineers to diagnose malfunctions using test equipment and hand tools, identifying and resolving issues efficiently. Capture and document equipment data for analysis through software, photography, or written reports. Ensure compliance with building codes, regulations, and National Electrical Codes (NEC). Authorize work to contract resources, manage market schedules, and ensure project closeout documentation is submitted internally and to clients. Maintain excellent customer service and communication with clients. Work in physically demanding conditions, including lifting heavy components, working from heights, and performing ground-level tasks. Required Qualifications & Skills: Education: High school diploma or equivalent required. A degree or certification in Electrical, HVAC, Mechanical Engineering, or a related field is preferred. Certifications & Training (Preferred): OSHA 10/30, NFPA 70E, Electrical Safety Certification Experience: Prior Field Service Technician experience or a similar role in high voltage AC or DC environments. Installation experience with AC/DC power products. Knowledge of high voltage electrical and mechanical systems. Skills & Abilities: Strong problem-solving skills with a detail-oriented mindset. Excellent ability to work independently and as part of a team. Effective communication and interpersonal skills. Ability to work in physically demanding environments (lifting, standing, climbing, bending for extended periods). Willingness to travel extensively and work flexible hours. Good driving record required. Why Join Delta Electronics? Delta Electronics is a leader in energy-efficient solutions, offering cutting-edge EV charging, solar, and energy storage technologies. This role provides an exciting opportunity to work on advanced electrical systems, develop industry expertise, and grow within a globally recognized company. If you are passionate about technology, energy solutions, and hands-on fieldwork, apply now to become a Field Service Technician at Delta Electronics!

Field Service Engineer - Linear Accelerators (LINAC) - $120,000-$170,000 - Maryland A client of nGenium is searching for a talented Field service engineer to take responsibility for installation, maintenance, troubleshooting, and calibration of medical Linear Accelerators. Overview: Provides basic servicing, testing, and maintenance of assigned equipment according to instructions and company guidelines to ensure that customers' equipment operates efficiently at all times. Works without direct supervision. Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner. Oversees and maintains spare parts for assigned customers including replenishing spare parts kits for contract customers to ensure they can operate their equipment according to technical and safety guidelines with the highest level of satisfaction. Minimum Required Skills and Knowledge: Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment. Sound knowledge of and professional technical experience with micro-computers/PC based systems. Client-focused attitude. Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken. Any previous experience with Varian or Elekta equipment would be a bonus Benefits: Excellent perks + relocation support Training opportunities Fantastic career growth opportunities

Field Service Technician Location: Concord, CA (Travel can be from 15 minutes - 2 hours around the Bay Area. reimbursement of .70 cents per mile) Duration: 3-month contract PR: $28-$32/hr Must Haves: 3+ years of experience in a PC Technician/Field Tech role Thorough knowledge of computer systems & IT Components Experience supporting enterprise IT environments Experience w/ remote PC troubleshooting LAN/WAN network troubleshooting Printer support experience Understanding of internet security and data privacy principles Willingness to travel (50%) - there will be mileage/expense reimbursement Plusses: Relevant certifications (CompTIA, A+, CCNA, etc.) Day to Day: Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be traveling around the bay area and will be responsible for supporting PC/Hardware issues for all branch locations from the Bay Area to Sacramento. The primary need will be to support the conversion of the current branches (bank they bought) to the clients branches from a technology perspective. They would play a role in back of the house setup such as the IDF closet that includes routers, servers, racks, UPS's, patching, etc. also, front of the house which would include workstation setup that includes desktop/Laptop setup with the appropriate peripherals. This is not limited to just the above-mentioned items but would be branch IT related technologies.

We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way. Must be located in the San Fransico Bay area Responsibilities: Conduct on-site and remote installations, maintenance, and repairs of medical equipment. Provide comprehensive training to customers on the proper use and operation of equipment. Manage and execute preventative maintenance schedules and implement field modifications within established timeframes. Oversee and manage assigned vehicle inventory. Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges. Schedule installations, preventative maintenance visits, repairs, and other field service activities. Provide occasional phone support and triage technical inquiries. Maintain accurate and up-to-date service records and generate timely reports. Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up. Utilize established escalation processes to address customer service delivery concerns. Maintain and ensure proper calibration of tools and testing equipment. Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales. Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts. Qualifications: Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered. Prior experience in the medical device industry is a plus. Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment. Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. A track record of successfully troubleshooting and resolving customer concerns. Strong work ethic with a commitment to reliability and accountability. Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams). Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences. Ability to thrive in a fast-paced, independent, and results-driven environment. Resourceful, with a capacity for self-directed work and the ability to learn quickly. Excellent time management skills with the ability to adapt to changing priorities. Strong decision-making, problem-solving, and creative thinking abilities. Meticulous attention to detail. Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure. Maintains high ethical standards and demonstrates trustworthiness. Physical Requirements and Working Conditions: Possession of a valid driver's license with a clean driving record. Ability to secure a rental car when required. Possession of a valid passport and willingness to travel to Canada and Europe. Ability to travel on short notice and potentially stay overnight for work assignments. Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.

Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support. Summary/objective Field Service Engineers (FSEs) represent the company working in customer laboratories throughout their assigned region and nationwide as needed. FSEs provide service for histology laboratory equipment addressing any needs, concerns, and questions they might have. Working with their assigned Service Coordinator, coordinate schedule with customer and maintain communication regarding estimated time of arrival, job status, equipment status, and time of completion and departure from account along with their direct manager and the customer. Perform all service calls to the Avantik standards of training and protocol ensuring they are upholding company core values at all times. Essential functions Perform emergency repairs and preventative maintenance according to Avantik service levels and the documented PM protocols. Maintain possession of proper parts inventory necessary for emergency repairs and PM tasks. Evaluate client labs for additional service opportunities. Compile necessary service reports for repairs and PM date stickers for all instruments service. Coordinate schedule with client and maintain communication regarding estimated time of arrival. Record service reports and send to Service Coordinator electronically at the time of service while onsite at the customers location. Follow up with Service Coordinator to ensure service documentation is up to date and complete. Restock inventory as parts become available. Take physical inventory of warehouse as requested. Review service schedule for upcoming week and plan accordingly. Attend scheduled FSE meetings as required. Coordinate all quotes with the office staff. Generate equipment sales/service/repair leads Generate sales leads by watching for potential consumable solutions, by attentively observing client needs while on-site. Follow up on any pending contract renewals and PM jobs that have not yet been closed. Report service issues and/or customer feedback to your manager. Maintain an organized service vehicle ensuring successful site visits for upcoming week. Competencies Basic mechanical aptitude and skills Time management skills Basic PC skills Solid verbal and written communication skills Team player Negotiation skills Ability to interpret schematics and illustrated parts drawings Ability to lift 50 pounds and stand for long periods of time Manual dexterity, hand-eye coordination Travel required Travel is required to provide service at customer locations. Travel by driving or flying is required based on the needs of the business. Overnight stays are required on an as needs basis to complete service needs of the customer. Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ. Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate. Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more. Learn more at ****************** Avantik is an Equal Opportunity Employer.

Akkodis is seeking a Field Technician for a 24 Months contract position with a client located in San Francisco, CA 94111. Ideally looking for applicants with a strong working knowledge or familiarity with Diagnose and repair laptops, desktops, and printers (both hardware and software issues). Perform hardware replacements (e.g., screens, motherboards, RAM, hard drives, keyboards, power supplies). Troubleshoot and resolve network connectivity issues related to printers and computers. comes as a plus. Job Title : Computer Field Technician (Laptops & Printers Repair) Location : San Francisco, CA - 94111 Duration : 24 Months Pay Range: $32/hr - $33.33/hr on w2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors. Job Summary: We are seeking a skilled Computer Field Technician with expertise in diagnosing and repairing laptops and printers. The ideal candidate will provide on-site and remote technical support, troubleshoot hardware and software issues, and ensure optimal device performance. This role requires travel to customer locations to install, maintain, and repair IT equipment while delivering exceptional customer service. Key Responsibilities: Diagnose and repair laptops, desktops, and printers (both hardware and software issues). Perform hardware replacements (e.g., screens, motherboards, RAM, hard drives, keyboards, power supplies). Troubleshoot and resolve network connectivity issues related to printers and computers. Install, configure, and update operating systems (Windows, mac OS, Linux) and drivers. Perform routine maintenance, including cleaning, calibration, and software updates. Configure and manage network printers and multifunction devices. Handle warranty repairs and part replacements per manufacturer guidelines. Maintain accurate service records and documentation. Provide technical support and guidance to clients on best practices for device usage. Travel to customer locations for on-site troubleshooting and repair services. Requirements: Proven experience in repairing laptops and printers (hardware and software). Strong knowledge of Windows, mac OS, and basic networking. Familiarity with common printer brands (HP, Canon, Brother, Epson, Lexmark, etc.). Ability to diagnose issues with laser and inkjet printers, including paper jams, toner issues, and connectivity problems. Experience with BIOS configuration, firmware updates, and device drivers. Basic understanding of TCP/IP networking, Wi-Fi, and printer networking protocols. Excellent problem-solving and customer service skills. Ability to lift and carry IT equipment as needed. Valid driver's license and willingness to travel. Preferred Qualifications: Certifications: CompTIA A+, Dell or HP certifications, Printer Technician certification. Experience working in a field service technician role. Familiarity with ticketing systems and remote troubleshooting tools. If you are interested in this Field Technician - 24 Months Contract position with a client located in San Francisco, CA 94111 then please click APPLY NOW. For other opportunities available at Akkodis go to *************** .If you have questions about the position, please contact Mohammed Ateequddin at ************ or ******************************* Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

About Sungrow Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: ********************* The Position: This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses. Essential Duties and Responsibilities: Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications. Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers Perform and/or lead Preventive Maintenance projects as needed Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients Provide feedback to the engineering team on possible mechanical and electrical design improvements Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project Work with customer EMS/SCADA engineers to set-up systems communication and parameters Create Field Service procedures if there is not available for trouble-shooting, and maintenance Participate on training material some customers as requested but the Training Manager Research alternative components that can be used in the field Coordinate with R&D engineering in China if required help during troubleshooting Take the lead in some projects such as upgrades or retrofit as well as commissioning Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants Help on the repair activities in the Service center Prepare, deliver and submit field reports to customer and management Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations Minimum Requirements: 7 plus years of overall experience in engineering filed 3 years of experience in Battery Storage systems and 2 years for solar inverters Must possess the ability to work with test equipment and hand tools as required Must possess customer service, problem-solving skills, and possess decision making and analytical skills Must possess effective written and verbal communication skills Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook) OSHA, NSPA70A, Electrical Safety Education or Desired License and Certificates: Bachelor's degree in Engineering from accredited university or college Renewable industry experience is required Power Electronics experience is required Competencies Technical problem solving/analytical skills Self-starter, strong initiatives and an excellent communicator System and product level mindset Detailed-oriented nature and strong initiative Strong technical support focus and a service oriented individual both with Sales team and customers Travel 80% Plus Work Location and Status: Full time, San Francisco, CA area No visa/legal sponsorship Compensation: Compensation commensurate with experience Competitive benefits package and employee programs Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Service Cloud Voice Technical Lead. MAIN TASKS: Leadership of CTI integrations and associated software in the different CRM implementations. Supporting the sales team in opportunities requiring CTI integration, Contact Center solutions, Voice and Multichannel solutions. Collaborate with the Innovation area in the CTI and Voice and Multichannel expertise, evaluating alternatives, proofs of concept or new technologies related to voice in the CRM environment. Progressively entering the Salesforce environment, with the objective to lead projects and support services related to Contact Center and Customer Services. Coordinate and follow-up the integrations development team (REST, SOAP, API). Participation in analysis, documentation, tests and support tasks according to the needs of each project/client. Act as an internal and external consultant in CTI environments. Point of contact with CTI vendors that need to be incorporated into a CRM project. Work with different environments/technologies (such as Google, AWS or Microsoft) with a high percentage of assignments oriented towards Salesforce based application implementation, maintenance and development tasks. REQUIRED EXPERIENCE: Minimum of 3 years experience in a similar role. 5+ years of experience in projects/maintenance of CTI solutions. Experience in Salesforce Service Cloud Voice and Genesys. High level of English. What do we offer: Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Certifications plan. Improve your skills and get the official certificate from our main partners. Home Office. You decide and we support you. Flexible retribution (public transport ticket, Ticket restaurant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. Professional development: Evolve, grow and get where you want to go. About us: We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 560 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow #J-18808-Ljbffr

Aqua Satellite's vision is to make ocean data accessible easily and inexpensively to industry and science. We will accomplish this with plentiful autonomous underwater vehicles capable of reaching anywhere in the ocean with a high degree of speed, endurance, and sensing capability. Key to our platform is integrating embodied intelligence and edge computation that enable safe navigation, high-resolution mapping, and scientific discoveries. Aqua Satellite is based in Northern California, but will operate all over the world. We are a small team with keen interest in the ocean and the planet, learning by doing and pushing the boundaries of technology. Role Overview Our team is seeking an experienced and multidisciplinary technician to grow with our engineering and test team based in Mountain View. You will have a critical role in developing prototype hardware, integrating operational AUVs, and testing in both the lab and field. With your help we will increase our pace of learning and deployment, scaling the availability of hardware and feeding back improvements into the product development pipeline. You thrive in a fast-paced environment, enjoy interacting with and supporting experts in variety of fields (mechanical, electrical, software), and growing into new areas of expertise alongside your colleagues. Responsibilities Prototype PCB fabrication, assembly, and soldering Wire harness assembly Electrical and mechanical subsystem integration Light hand tool fabrication 3D printing Mechanical assembly of custom and off-the-shelf parts Composite repair (using epoxy and other adhesives) Field testing support Writing work instructions and preparing manufacturing drawings Managing and prioritizing incoming task requests Procurement of components, materials, and supplies Maintaining work area cleanliness Stock management and organization Providing feedback to engineering team Build embedded hardware and software subsystems for motor controllers, cameras, communications, and embedded sensors such as IMUs Conduct experimentation and testing to learn about the operating environment, failure modes, and real-world needs of the systems you build Required Strong understanding interfacing with electronic subsystems Prior assembly and integration experience Experience reading datasheets and bringing up new hardware Excellent debugging skills Proactive, able to take initiative and work independently. Strong verbal and written communication skills. Desired Experience with mechanical fabrication in a variety of materials Practical experience working with embedded systems using ROS and Linux Passionate about robots in the real-world for scientific discovery and learning more about our planet; ocean experience a plus Benefits & Compensation Aqua Satellite has flexible working hours, with this role being on-site in Mountain View (with possible hybrid work arrangements). Compensation at Aqua Satellite is a combination of base pay and stock options. The compensation package will be determined by job-related knowledge, skills, and experience. Aqua Satellite also offers a comprehensive benefits package, including unlimited paid time off, healthcare benefits, and a 401(k) plan with a company match. Aqua Satellite is an Equal Opportunity Employer.

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience. Essential Duties and Responsibilities Read and interpret electronic schematics and architectural blueprints Perform preventative maintenance visits to help maintain a stable client-based system Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans Take responsibility to accurately complete job documentation as needed Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability Field service support of networked devices (Routers, IP Protocols, etc.) Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts Provide necessary training and support for next level service technicians Provide end-user client training as needed Adhere to and understand OSHA standards for all phases of the job Setup and troubleshoot various video codecs/video teleconferencing systems Travel to various job sites required Other duties assigned as needed Skills and Abilities Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Ability to manage small to medium projects Ability to solder & crimp connectors Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experience Must be in the Union or willing to register Minimum of 1 - 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: OSHA 30-Hour Construction Course Avixa (InfoComm) Quick Start to the Audio-Visual Industry Avixa (InfoComm) CTS General Certification AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Direct Reports This position does not have direct reports Work Hours 40 hours - Mon - Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor Pay Type: Hourly $60.73/hr

Field Service Engineer - Linear Accelerators (LINAC) - $120,000-$170,000 - Maryland A client of nGenium is searching for a talented Field service engineer to take responsibility for installation, maintenance, troubleshooting, and calibration of medical Linear Accelerators. Overview: Provides basic servicing, testing, and maintenance of assigned equipment according to instructions and company guidelines to ensure that customers' equipment operates efficiently at all times. Works without direct supervision. Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner. Oversees and maintains spare parts for assigned customers including replenishing spare parts kits for contract customers to ensure they can operate their equipment according to technical and safety guidelines with the highest level of satisfaction. Minimum Required Skills and Knowledge: Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment. Sound knowledge of and professional technical experience with micro-computers/PC based systems. Client-focused attitude. Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken. Any previous experience with Varian or Elekta equipment would be a bonus Benefits: Excellent perks + relocation support Training opportunities Fantastic career growth opportunities

We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way. Must be located in the San Fransico Bay area Responsibilities: Conduct on-site and remote installations, maintenance, and repairs of medical equipment. Provide comprehensive training to customers on the proper use and operation of equipment. Manage and execute preventative maintenance schedules and implement field modifications within established timeframes. Oversee and manage assigned vehicle inventory. Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges. Schedule installations, preventative maintenance visits, repairs, and other field service activities. Provide occasional phone support and triage technical inquiries. Maintain accurate and up-to-date service records and generate timely reports. Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up. Utilize established escalation processes to address customer service delivery concerns. Maintain and ensure proper calibration of tools and testing equipment. Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales. Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts. Qualifications: Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered. Prior experience in the medical device industry is a plus. Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment. Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. A track record of successfully troubleshooting and resolving customer concerns. Strong work ethic with a commitment to reliability and accountability. Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams). Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences. Ability to thrive in a fast-paced, independent, and results-driven environment. Resourceful, with a capacity for self-directed work and the ability to learn quickly. Excellent time management skills with the ability to adapt to changing priorities. Strong decision-making, problem-solving, and creative thinking abilities. Meticulous attention to detail. Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure. Maintains high ethical standards and demonstrates trustworthiness. Physical Requirements and Working Conditions: Possession of a valid driver's license with a clean driving record. Ability to secure a rental car when required. Possession of a valid passport and willingness to travel to Canada and Europe. Ability to travel on short notice and potentially stay overnight for work assignments. Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.

Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support. Summary/objective Field Service Engineers (FSEs) represent the company working in customer laboratories throughout their assigned region and nationwide as needed. FSEs provide service for histology laboratory equipment addressing any needs, concerns, and questions they might have. Working with their assigned Service Coordinator, coordinate schedule with customer and maintain communication regarding estimated time of arrival, job status, equipment status, and time of completion and departure from account along with their direct manager and the customer. Perform all service calls to the Avantik standards of training and protocol ensuring they are upholding company core values at all times. Essential functions Perform emergency repairs and preventative maintenance according to Avantik service levels and the documented PM protocols. Maintain possession of proper parts inventory necessary for emergency repairs and PM tasks. Evaluate client labs for additional service opportunities. Compile necessary service reports for repairs and PM date stickers for all instruments service. Coordinate schedule with client and maintain communication regarding estimated time of arrival. Record service reports and send to Service Coordinator electronically at the time of service while onsite at the customers location. Follow up with Service Coordinator to ensure service documentation is up to date and complete. Restock inventory as parts become available. Take physical inventory of warehouse as requested. Review service schedule for upcoming week and plan accordingly. Attend scheduled FSE meetings as required. Coordinate all quotes with the office staff. Generate equipment sales/service/repair leads Generate sales leads by watching for potential consumable solutions, by attentively observing client needs while on-site. Follow up on any pending contract renewals and PM jobs that have not yet been closed. Report service issues and/or customer feedback to your manager. Maintain an organized service vehicle ensuring successful site visits for upcoming week. Competencies Basic mechanical aptitude and skills Time management skills Basic PC skills Solid verbal and written communication skills Team player Negotiation skills Ability to interpret schematics and illustrated parts drawings Ability to lift 50 pounds and stand for long periods of time Manual dexterity, hand-eye coordination Travel required Travel is required to provide service at customer locations. Travel by driving or flying is required based on the needs of the business. Overnight stays are required on an as needs basis to complete service needs of the customer. Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ. Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate. Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more. Learn more at ****************** Avantik is an Equal Opportunity Employer.

About Sungrow Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: ********************* The Position: This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses. Essential Duties and Responsibilities: Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications. Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers Perform and/or lead Preventive Maintenance projects as needed Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients Provide feedback to the engineering team on possible mechanical and electrical design improvements Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project Work with customer EMS/SCADA engineers to set-up systems communication and parameters Create Field Service procedures if there is not available for trouble-shooting, and maintenance Participate on training material some customers as requested but the Training Manager Research alternative components that can be used in the field Coordinate with R&D engineering in China if required help during troubleshooting Take the lead in some projects such as upgrades or retrofit as well as commissioning Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants Help on the repair activities in the Service center Prepare, deliver and submit field reports to customer and management Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations Minimum Requirements: 7 plus years of overall experience in engineering filed 3 years of experience in Battery Storage systems and 2 years for solar inverters Must possess the ability to work with test equipment and hand tools as required Must possess customer service, problem-solving skills, and possess decision making and analytical skills Must possess effective written and verbal communication skills Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook) OSHA, NSPA70A, Electrical Safety Education or Desired License and Certificates: Bachelor's degree in Engineering from accredited university or college Renewable industry experience is required Power Electronics experience is required Competencies Technical problem solving/analytical skills Self-starter, strong initiatives and an excellent communicator System and product level mindset Detailed-oriented nature and strong initiative Strong technical support focus and a service oriented individual both with Sales team and customers Travel 80% Plus Work Location and Status: Full time, San Francisco, CA area No visa/legal sponsorship Compensation: Compensation commensurate with experience Competitive benefits package and employee programs Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience. Essential Duties and Responsibilities Read and interpret electronic schematics and architectural blueprints Perform preventative maintenance visits to help maintain a stable client-based system Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans Take responsibility to accurately complete job documentation as needed Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability Field service support of networked devices (Routers, IP Protocols, etc.) Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts Provide necessary training and support for next level service technicians Provide end-user client training as needed Adhere to and understand OSHA standards for all phases of the job Setup and troubleshoot various video codecs/video teleconferencing systems Travel to various job sites required Other duties assigned as needed Skills and Abilities Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Ability to manage small to medium projects Ability to solder & crimp connectors Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experience Must be in the Union or willing to register Minimum of 1 - 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: OSHA 30-Hour Construction Course Avixa (InfoComm) Quick Start to the Audio-Visual Industry Avixa (InfoComm) CTS General Certification AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Direct Reports This position does not have direct reports Work Hours 40 hours - Mon - Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor Pay Type: Hourly $60.73/hr

Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support. Summary/objective Field Service Engineers (FSEs) represent the company working in customer laboratories throughout their assigned region and nationwide as needed. FSEs provide service for histology laboratory equipment addressing any needs, concerns, and questions they might have. Working with their assigned Service Coordinator, coordinate schedule with customer and maintain communication regarding estimated time of arrival, job status, equipment status, and time of completion and departure from account along with their direct manager and the customer. Perform all service calls to the Avantik standards of training and protocol ensuring they are upholding company core values at all times. Essential functions Perform emergency repairs and preventative maintenance according to Avantik service levels and the documented PM protocols. Maintain possession of proper parts inventory necessary for emergency repairs and PM tasks. Evaluate client labs for additional service opportunities. Compile necessary service reports for repairs and PM date stickers for all instruments service. Coordinate schedule with client and maintain communication regarding estimated time of arrival. Record service reports and send to Service Coordinator electronically at the time of service while onsite at the customers location. Follow up with Service Coordinator to ensure service documentation is up to date and complete. Restock inventory as parts become available. Take physical inventory of warehouse as requested. Review service schedule for upcoming week and plan accordingly. Attend scheduled FSE meetings as required. Coordinate all quotes with the office staff. Generate equipment sales/service/repair leads Generate sales leads by watching for potential consumable solutions, by attentively observing client needs while on-site. Follow up on any pending contract renewals and PM jobs that have not yet been closed. Report service issues and/or customer feedback to your manager. Maintain an organized service vehicle ensuring successful site visits for upcoming week. Competencies Basic mechanical aptitude and skills Time management skills Basic PC skills Solid verbal and written communication skills Team player Negotiation skills Ability to interpret schematics and illustrated parts drawings Ability to lift 50 pounds and stand for long periods of time Manual dexterity, hand-eye coordination Travel required Travel is required to provide service at customer locations. Travel by driving or flying is required based on the needs of the business. Overnight stays are required on an as needs basis to complete service needs of the customer. Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ. Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate. Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more. Learn more at ****************** Avantik is an Equal Opportunity Employer.

About Sungrow Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: ********************* The Position: This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses. Essential Duties and Responsibilities: Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications. Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers Perform and/or lead Preventive Maintenance projects as needed Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients Provide feedback to the engineering team on possible mechanical and electrical design improvements Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project Work with customer EMS/SCADA engineers to set-up systems communication and parameters Create Field Service procedures if there is not available for trouble-shooting, and maintenance Participate on training material some customers as requested but the Training Manager Research alternative components that can be used in the field Coordinate with R&D engineering in China if required help during troubleshooting Take the lead in some projects such as upgrades or retrofit as well as commissioning Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants Help on the repair activities in the Service center Prepare, deliver and submit field reports to customer and management Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations Minimum Requirements: 7 plus years of overall experience in engineering filed 3 years of experience in Battery Storage systems and 2 years for solar inverters Must possess the ability to work with test equipment and hand tools as required Must possess customer service, problem-solving skills, and possess decision making and analytical skills Must possess effective written and verbal communication skills Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook) OSHA, NSPA70A, Electrical Safety Education or Desired License and Certificates: Bachelor's degree in Engineering from accredited university or college Renewable industry experience is required Power Electronics experience is required Competencies Technical problem solving/analytical skills Self-starter, strong initiatives and an excellent communicator System and product level mindset Detailed-oriented nature and strong initiative Strong technical support focus and a service oriented individual both with Sales team and customers Travel 80% Plus Work Location and Status: Full time, San Francisco, CA area No visa/legal sponsorship Compensation: Compensation commensurate with experience Competitive benefits package and employee programs Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.