Field Service Technician
Field service technician job in Chicago, IL
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.
Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Provide day to day support at the customer locations within a geographical region(s).
Support customers in technical problems they have with their technical equipment.
Required skills:
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc).
Technical certifications such as A+ or Network+ are preferred.
Problem solving.
Customer focus.
Willingness to be in a On Call rotation with other team members, including working after hours and weekends.
Valid drivers license, with reliable vehicle with acceptable insurance.
Requirements:
18 months of IT experience (or equivalent)
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Mobile working
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Desktop Technician
Field service technician job in Valparaiso, IN
Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup.
Local candidates are preferred to minimize travel, but multiple locations are available.
Responsibilities
Unbox, tag, and image new devices using standard tools.
Perform in-place Windows 11 upgrades and verify successful installations.
Install and validate required software using SCCM or other approved tools.
Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
Document devices, activities, and completion status using provided templates.
Follow daily direction from facility leaders and coordinate with the Vaco support team.
Qualifications
2 or more years of experience in desktop support, IT field services, or hardware deployment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience using SCCM or similar deployment and imaging tools.
Ability to troubleshoot hardware, software, and connectivity issues.
Excellent communication and documentation skills.
Ability to work on-site during normal business hours.
Details
Employment Type: Contract(W2)
Duration: Approximately 3-6 months with potential extensions
Schedule: Monday through Friday, standard business hours
Compensation: 28-33/hr depending on amount of experience
Locations: Onsite (Valparaiso)
Desired Skills and Experience
Windows 11 upgrade project
Copier Technician
Field service technician job in Chicago, IL
We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired.
Responsibilities:
Perform copier machine cleaning and maintenance.
Run diagnostic tests to determine equipment issue and/or end user error.
Verify equipment functioning properly by completing test initiatives and final adjustments.
Assess and troubleshoot customer software and hard copy orders for production problems or issues.
Service and maintain customer's digital office equipment (copiers) in assigned territory.
Maintain assigned field stock and parts inventory.
Complete document service actions-service forms, reports, logs, and records
Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
Maintain and service company office equipment and color systems on customer premises.
Additional duties as assigned
Requirements:
Some experience with printer/copier required; additional paid training provided.
High School Diploma or equivalent, required.
Proficient with all Microsoft Office applications
Must possess a reliable vehicle; will receive mileage reimbursement.
Experience in finding resolutions to customer disputes.
Experience in providing face-to-face and over-the-phone customer service.
Possesses working knowledge of Windows Operating System, MS Office; MS Excel; opening, closing, and saving of electronic files.
Excellent Interpersonal communication skills, written and oral.
Possesses a positive attitude, willingness to learn, and coachable.
Willing to complete a criminal background check.
Authorized to work in the US for any employer.
Benefits: Comprehensive benefits package including:
Performance Bonus Eligible
401(k) plan
Medical, Dental and Vision Insurance
Life and disability insurance
Commuter Benefits
Paid time off options, including vacation, sick time, fixed holidays, parental leave.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Datacenter Technician
Field service technician job in Chicago, IL
* Travel: All expenses are paid by the company.
What this Job Entails:
The Field Technician III will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel.
Scope:
Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions
Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members
Your Roles and Responsibilities:
Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
Perform physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.
Perform card adds or replacements, software upgrades, and associated testing.
Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.
Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
Manage local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.
Perform site surveys in support of network builds, augments, or decommissions.
Coordinate site access, equipment staging, and other tasks
Adeptly leverages knowledge and expertise
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Associate's degree (A.A) or equivalent from two-year college or technical school and 5+ years' related experience and/or training; or equivalent combination of education and experience
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Experience working with data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
Experience with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
Deep understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
Experience with telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
Extensive knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
Experience with state and local regulatory standards, procedures, and permitting requirements.
Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
Proficiency with spreadsheets, workflow and project management applications, and administrative software applications.
Experience working with a Tier-1 ITSM platform
Nighshift Datacenter Technician
Field service technician job in Northlake, IL
Data Center Technician - Night Shift
Shift: Night Shift B - 12-hour shifts
Option 1: Thursday-Saturday
Option 2: Wednesday-Saturday
Rate: $27-32/hour
Type: 6 month Contract to Hire
About the Role
We are seeking a Data Center Technician to join our team and support critical infrastructure operations during night shifts. This role involves hands-on work with hardware components, troubleshooting, and ensuring smooth data center functionality.
Responsibilities
Prepare, stage, set up, and perform startups and shutdowns of hardware (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols.
Perform diagnostics and troubleshooting to quickly identify issues and replace faulty components.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) with minimal guidance.
Communicate, report, and escalate incidents according to established procedures.
Required Skills & Experience
1-2 years of experience in Helpdesk, Desktop Support, or IT hardware roles.
Strong technical aptitude and eagerness to learn.
Reliable, committed, and proactive “go-getter” attitude.
Ability to work night shifts (12-hour schedule as listed above).
Nice to Have
Previous experience in a data center environment.
Rad Tech
Field service technician job in Oak Lawn, IL
Rad Tech Opportunity - Oak Lawn, IL! 🌟
Seeking skilled ARRT RT licensed and IEMA-accredited Radiologic Technologist for evening shifts at Level I Trauma center. Strong GI, Surgery, and trauma experience required!
Shift Details
8-hour evenings: 3pm-11:30pm (40 hours/week)
Competitive Pay Package (40 hrs/week)
Gross Weekly: $2,920
Taxable Weekly: $1,320
Non-Taxable Weekly: $1,600
Perfect for experienced Rad Techs ready for high-acuity cases!
#RadTechJobs #OakLawnIL #TravelNursing #TraumaCenter
Datacenter Technician
Field service technician job in New Carlisle, IN
Apex Systems is currently hiring for Data Center Technician with one of our largest technical clients. This role you will be working directly on internal support of their data center and doing break/fix for their hardware and networking equipment
Qualified candidates will have the following experience and skills:
1+ year of experience in a professional setting working with computers hands-on (preferably supporting hardware in desktop support capacity) or related field
Ability to work independently or in a team environment
Knowledge of networking solutions and providing support through cabling
CompTIA A+ is a plus
Location: New Carlisle, IN
Onsite expectation: 100% onsite
Pay range: 20-23/hr
If you are interested, please apply here or email an updated copy of your resume to ************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
IT Service Desk Lead
Field service technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
Responsibilities
Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
Take ownership of support issues, engaging other internal / external expertise as required.
Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
Continuously educate employees and equip them with essential IT tools and best practices.
Qualifications
Associate or bachelor's degree in information technology or equivalent work experience preferred
5+ years of progressive experience in IT support/helpdesk roles
Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyService Now Tech Lead (Locals Preferred)
Field service technician job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Responsibilities include:
⦁ Developing and mentoring software engineers
⦁ Conducting performance reviews for software engineers
⦁ Ensuring good code quality practices are followed such as pair programming and code-reviews
⦁ Creating and maintaining coding standards
⦁ Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision.
⦁ Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution
⦁ Understanding of the technical limitations of ServiceNow
Qualifications
Required Skills & Experience:
⦁ BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience
⦁ Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL
⦁ Emphasis on Javascript and Angular
⦁ Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks
⦁ Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture
⦁ Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement
⦁ Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio
Desired Skills & Experience:
⦁ ITIL v3 certification
⦁ ServiceNow SysAdmin Certificate
⦁ Service Now Coding Certificate
⦁ ServiceNow Implementation Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Fiber Splicer Instructor
Field service technician job in Schaumburg, IL
Job DescriptionFiber Splicing Instructor Location: Schaumburg, IL Job Type: Full-Time 1st shift 8 am- 5 pm hours very Salary: $65,000 - $85,000 (commensurate with experience) About the RoleWe are seeking an experienced Fiber Splicing Instructor to lead our hands-on training and mentoring program at our corporate training facility in Schaumburg, IL. This position is ideal for a seasoned fiber optic technician who enjoys teaching, mentoring, and shaping the next generation of telecom professionals.
Note: This is not an entry-level position. Applicants must have significant field experience in fiber splicing and testing.
Key Responsibilities
Conduct classroom and lab instruction in fusion and mechanical splicing techniques
Demonstrate proper use of splicing tools, OTDRs, power meters, cleavers, and related equipment
Guide trainees through cable preparation, tray management, and enclosure installation
Promote and enforce OSHA-compliant safety practices
Develop and update curriculum and training materials aligned with FOA, ETA, or BICSI certification standards
Evaluate student performance, provide constructive feedback, and track progress
Maintain training labs and ensure all equipment and materials are in proper working order
Collaborate with industry partners to ensure training reflects current workforce needs
Qualifications
5+ years of hands-on experience in fiber splicing and testing
Proficiency with fusion splicers (Fujikura, AFL, Sumitomo, etc.) and diagnostic tools
Experience with high-count ribbon fiber splicing preferred
Prior teaching, mentoring, or training experience strongly preferred
FOA CFOT, ETA Fiber Optics Installer, or BICSI certification a plus
Strong communication, leadership, and organizational skills
Comfortable working in classroom, lab, and field environments
Preferred Skills
Experience in Construction Management or Telecom Project Supervision
Knowledge of aerial and underground fiber deployment
Familiarity with network architecture and fiber design principles
Bilingual (English/Spanish) a strong plus
If you're a skilled fiber professional who's ready to inspire and train others, we invite you to apply and help us build the future of fiber connectivity. Apply today!
Benefits Information:
PTO in accordance with the IL Day and Temporary Labor Service Act.
After 90 days of employment, Dental Care & Vision is offered, and details will be provided to you upon eligibility.
After 90 days of employment, Health care is offered, and details will be provided to you upon eligibility.
#CHI630
Lead Home Service Technician/Handyman
Field service technician job in Chicago, IL
We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up!
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
Experienced Low Voltage/IOT Service Technician Lead
Field service technician job in Lisle, IL
Benefits:
Simple IRA (Matching)
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About the Role:
We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more.
This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences.
⸻
Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments
⸻
Qualifications:
• 5+ years of hands-on experience in AV/low voltage troubleshooting and service • In-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻
Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA)
⸻
What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
Auto-ApplyLead Home Service Technician / Handyman
Field service technician job in Glen Ellyn, IL
Job DescriptionBenefits:
Bonus based on performance
Company parties
Free food & snacks
Free uniforms
Paid time off
Training & development
Role: Lead Home Service Technician in Glen Ellyn, IL
TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference.
What Youll Do
Perform high-quality home maintenance and repair projects
Lead, coach, and support a team of Tru-Pro technicians
Uphold TruBlues high standard of professionalism, reliability, and customer care
Communicate clearly with customers and help manage expectations on-site
Ensure safety, accuracy, and consistency across every project
Common projects include:
Bathroom and kitchen upgrades
Drywall repair and patching
Flooring installation and repair
General carpentry
Interior and exterior painting
Basic plumbing and electrical (within scope)
Who You Are
10+ years of hands-on home repair or construction experience
Experience managing or mentoring other technicians is preferred
Strong communication and problem-solving skills
Committed to doing the job right and doing right by your team and clients
Valid drivers license, reliable transportation, and full toolset
Fluent in English and legally authorized to work in the U.S.
What Youll Get
Year-round, consistent work
Reliable hours and flexible scheduling
Company vehicle and TruBlue gear (varies by location)
Strong office and leadership support
A team culture built on compassion, trust, and professionalism
A leadership role with room to grow
Why TruBlue
Were a company with a purpose: to make homes safer and lives easier. Youll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home.
IT Service Management (ITSM) Lead
Field service technician job in Deerfield, IL
Onsite: Deerfield, IL
Are you looking to have a meaningful impact on the world through cutting-edge cleantech on a global scale? Are you a hard-worker that is looking to make history and change an industry?
LanzaJet, Inc. is a global company and world leader in clean energy technology committed to decarbonizing the transportation sector. Our goal is to produce over 1 billion gallons of sustainable aviation fuel (SAF) and sustainable diesel fuel through our patented technology and process by 2030.
LanzaJet was founded in 2020 and is backed by investors Shell, British Airways, Suncor Energy, LanzaTech, and Mitsui. These investors, as well as supporters All Nippon Airways, Bill Gates's Breakthrough Energy Catalyst Foundation, and Microsoft's Innovation Fund, have set the stage for our accelerated growth.
LanzaJet's proprietary sustainable fuels technology has been in development for over 15 years, has been approved for and used in global commercial flights for airlines including Virgin Atlantic and ANA.
We are currently building the world's first commercial-scale ethanol to jet fuel refinery in Georgia - set to begin production at the end of 2023. That refinery will produce 2/3 of the sustainable aviation fuel used in the United States. Additional commercial-scale low-carbon refineries are also being developed across the world in places like Japan, Australia, India, and Europe.
Aviation connects the world. And we're working to ensure that connection is sustainable.
At LanzaJet, we are a group of innovative and determined people committed to building a more sustainable future, today. Because we believe that Someday is Now.
We're growing fast. Join us!
Summary
We are seeking an experienced ITSM Lead to oversee our IT service management practices, ensuring that our IT services align with the needs of the business and meet industry best practices. This role will be responsible for driving continuous improvement in our ITSM processes, ensuring compliance, and enhancing service quality across the organization.
Responsibilities
Act as a primary point of contact for incoming break-fix incidents and service requests, ensuring timely acknowledgment and resolution to maintain optimal business operations.
Diagnose and troubleshoot urgent incidents, applying technical expertise to restore services.
Document all incidents, service requests, and resolutions in detail within the ITSM tool, ensuring accurate information is available for reference and reporting.
Develop and maintain the ITSM strategy to ensure alignment with business objectives.
Oversee ITSM processes, including Incident, Problem, Change, and Configuration Management, ensuring they are implemented, adhered to, and continuously improved.
Monitor and manage the quality of IT services, ensuring that they meet or exceed agreed-upon service levels and performance targets.
Administer and optimize the use of ITSM tools, such as ServiceNow, BMC Remedy, etc., to support processes and service delivery.
Ensure that IT teams and stakeholders are adequately trained and competent in ITSM processes and tools.
Develop and report on key performance indicators (KPIs) and metrics related to ITSM processes and service quality.
Engage with IT and business stakeholders to gather feedback and ensure IT services effectively support the organization's needs.
Identify, recommend, and implement in ITSM processes and tools.
Maintain updated documentation related to ITSM processes, policies, and procedures.
Qualifications
Bachelor's degree in IT, Computer Science, Business Administration, or a related field.
ITIL Foundation certification required; advanced ITIL or other ITSM certifications are a plus.
5+ years of experience in ITSM roles, with at least 2 years in a leadership or supervisory capacity.
Proficiency with ITSM tools such as ServiceNow, BMC Remedy, etc.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent written and verbal communication skills.
Ability to lead cross-functional teams and drive change.
Travel Fiber Splicer
Field service technician job in Downers Grove, IL
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team in a union position under IBEW Local 20. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and FastReporter software.
Key Responsibilities:
Fiber Splicing and Installation:
Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards.
Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs.
Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions.
Install fiber optic cables in various environments, including underground, aerial, and indoor settings.
Testing and Troubleshooting:
Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance.
Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability.
Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity.
Generate detailed FastReporter reports to document test results, splicing activities, and network performance for client submission.
Equipment and Software Proficiency:
Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables.
Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications.
Leverage FastReporter software to produce comprehensive reports for network documentation and quality assurance.
Additional Technical Tasks:
Pull fiber optic cables through conduits, ducts, or other pathways to support network installations.
Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill).
Install basket trays to organize and protect cabling systems (preferred skill).
Operate scissor lifts safely for aerial or elevated work (preferred skill).
Safety and Compliance:
Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment.
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards.
Work Schedule and Environment:
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
Requirements for Hire:
Experience with Dark Fiber Providers:
Minimum of 2-3 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards.
Equipment and Software Expertise:
At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting.
At least 2 years of experience producing FastReporter reports for network documentation, with proficiency in analyzing and presenting test data.
Technical Skills and Knowledge:
Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables.
Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Experience in cable pulling to support fiber optic network installations (required).
Knowledge of cabinet bolting techniques (preferred).
Familiarity with installing basket trays for cable management (preferred).
Experience operating scissor lifts for elevated work (preferred).
Physical and Environmental Requirements:
Ability to lift and carry a minimum of 50 pounds.
Ability to travel nationally. The average rotation is 10 days out, 5 days home.
Capability to work indoors and outdoors in various weather conditions.
Ability to stand for 8-10 hours per day and perform physically demanding tasks.
Background and Compliance:
Must pass a clean background check and drug screen as a condition of employment.
Fluency in English for effective communication with team members and clients.
Union Affiliation:
This is a union position under IBEW Local 20, requiring adherence to union agreements, policies, and benefits structures.
Preferred Qualifications:
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent).
Prior experience working on projects for major telecommunications carriers or dark fiber providers beyond Zayo.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter.
Valid driver's license and ability to travel to project sites as needed.
Benefits:
Competitive union wages and benefits package through IBEW Local 20, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Fiber Splicer
Field service technician job in Elk Grove Village, IL
Full-time Description About EnterSource
EnterSource is a leading provider of broadband and fiber optic installation services, dedicated to bringing reliable, high-speed connectivity to communities across the nation. We pride ourselves on our commitment to safety, quality, and teamwork. As we continue to expand, we're looking for skilled and motivated individuals to join our team.
Position Overview
The Fiber Splicer will be responsible for the installation, splicing, testing, and maintenance of fiber optic cables and systems. This role requires attention to detail, a strong work ethic, and the ability to travel regularly to different project sites. The ideal candidate is someone who enjoys hands-on work, problem-solving, and being part of a team that delivers high-quality network infrastructure.
Key Responsibilities
Perform fiber optic splicing, terminations, and testing for both aerial and underground installations.
Use fusion splicers, OTDRs, and other test equipment to verify fiber integrity and performance.
Read, understand, and implement fiber network plans, schematics, and splicing diagrams.
Troubleshoot and repair damaged fiber cables and connections as needed.
Maintain accurate project documentation and test results.
Follow all safety protocols and company procedures at all times.
Travel frequently to job sites across multiple states; overnight stays may be required.
Qualifications
Proven experience in fiber splicing (single-mode and/or multi-mode) -
or willingness to learn; training available for motivated candidates.
Working knowledge of fiber optic color codes and cable construction.
Ability to use fusion splicers, OTDRs, and light meters effectively.
Strong problem-solving skills and attention to detail.
Valid driver's license and clean driving record required.
Must be willing and able to travel for extended periods.
Ability to work independently and as part of a team.
Willing to train the right candidate with mechanical or electrical aptitude and strong work ethic.
Preferred Qualifications
Fiber Optic Technician (FOA/ETA) certification or equivalent.
Experience with aerial, underground, and inside plant installations.
CDL or experience operating bucket trucks and trailers.
What We Offer
Competitive pay and travel compensation
Opportunities for career growth and advancement
Comprehensive training and certification programs
Supportive team environment focused on safety and quality
Opportunities for advancement in the fiber optics field
Health, dental, and vision benefits
Paid sick leave, time off and holidays
Company-paid travel expenses
Employee Assistance Program
Referral Bonus Program
Physical work - get paid to do your workout!
Opportunity to gain valuable skills in a growing industry!!
Employment is contingent on the successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Employment with EnterSource is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. This is a safety sensitive position. EnterSource is a drug-free workplace.
Salary Description $20.00 - $35.00 per hour based on experience
Fiber Splicer Instructor
Field service technician job in Schaumburg, IL
Job DescriptionDescription:
Fiber Splicer Instructor
Full-Time or Part-time
Immediate Opening
We are hiring a Fiber Splicing Instructor to lead hands-on training programs in fiber optic splicing, testing, and installation. If you're a seasoned technician who enjoys mentoring others and shaping the next generation of telecom professionals, we'd love to meet you.
Responsibilities:
-Teach fusion and mechanical splicing techniques in classroom and lab settings
-Demonstrate use of splicing tools, OTDRs, power meters and cleavers
-Guide students through cable prep, tray management, and enclosure installation
-Promote safety and enforce OSHA-compliant practices
-Develop and update curriculum aligned with FOA (Fiber Optics Association), ETA (Electronic Technicians Association), and BICSI (Building Industry Consulting Service International) certifications
-Evaluate student performance and provide feedback
-Maintain training equipment and lab setup
-Collaborate with industry partners to align training with workforce needs
Requirements:
Qualifications:
-5+ years hands-on experience in fiber splicing and testing
-Proficiency with fusion splicers (e.g., Fujikura, AFL, Sumitomo) and diagnostic tools
-Experience with splicing high count ribbon fiber a plus
-Prior teaching, mentoring or training experience preferred
-FOA CFOT (Certified Fiber Optic Technician), ETA Fiber Optics Installer, or BICSI certification a plus
-Strong communication and organizational skills
-Comfortable working in a classroom, lab and field environments
-Construction manager experience a plus
-Experience with aerial and underground fiber deployment a plus
-Familiarity with network architecture and fiber design a plus
-Bilingual English/Spanish a plus
IT Service Desk Lead
Field service technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
**Responsibilities**
+ Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
+ Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
+ Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
+ Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
+ Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
+ Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
+ Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
+ Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
+ Take ownership of support issues, engaging other internal / external expertise as required.
+ Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
+ Continuously educate employees and equip them with essential IT tools and best practices.
**Qualifications**
+ Associate or bachelor's degree in information technology or equivalent work experience preferred
+ 5+ years of progressive experience in IT support/helpdesk roles
+ Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
+ Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
+ Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
+ Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
+ High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
+ Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
+ Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
+ Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _IT Service Desk Lead_
**ID** _2025-2300_
**Category** _IT_
**Type** _Full-Time_
Lead Home Service Technician / Handyman
Field service technician job in Glen Ellyn, IL
Benefits: Bonus based on performance Company parties Free food & snacks Free uniforms Paid time off Training & development Role: Lead Home Service Technician in Glen Ellyn, IL TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference.
What You'll Do
Perform high-quality home maintenance and repair projects
Lead, coach, and support a team of Tru-Pro technicians
Uphold TruBlue's high standard of professionalism, reliability, and customer care
Communicate clearly with customers and help manage expectations on-site
Ensure safety, accuracy, and consistency across every project
Common projects include:
Bathroom and kitchen upgrades
Drywall repair and patching
Flooring installation and repair
General carpentry
Interior and exterior painting
Basic plumbing and electrical (within scope)
Who You Are
10+ years of hands-on home repair or construction experience
Experience managing or mentoring other technicians is preferred
Strong communication and problem-solving skills
Committed to doing the job right and doing right by your team and clients
Valid driver's license, reliable transportation, and full toolset
Fluent in English and legally authorized to work in the U.S.
What You'll Get
Year-round, consistent work
Reliable hours and flexible scheduling
Company vehicle and TruBlue gear (varies by location)
Strong office and leadership support
A team culture built on compassion, trust, and professionalism
A leadership role with room to grow
Why TruBlue
We're a company with a purpose: to make homes safer and lives easier. You'll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
Technical Services Lead
Field service technician job in Deerfield, IL
Technology Services Lead
Deerfield, IL - Full Time
Are you looking to have a meaningful impact on the world through cutting-edge cleantech on a global scale? Are you a hard worker who is looking to make history and change an industry?
LanzaJet, Inc. is a global company and world leader in clean energy technology committed to decarbonizing the transportation sector. Our goal is to produce over 1 billion gallons of sustainable aviation fuel (SAF) and sustainable diesel fuel through our patented technology and process by 2030; and become premier operating and licensing company in the sustainable fuels market place.
LanzaJet was founded in 2020 and is backed by investors Shell, British Airways, Suncor Energy, LanzaTech, and Mitsui. These investors, as well as supporters All Nippon Airways, Bill Gates's Breakthrough Energy Catalyst Foundation, and Microsoft's Innovation Fund, have set the stage for our accelerated growth.
LanzaJet's proprietary sustainable alcohol-to-jet (ATJ) fuels technology has been in development for over 15 years, has been approved for and used in global commercial flights for airlines including Virgin Atlantic and ANA.
We are currently building the world's first commercial-scale ethanol to jet fuel refinery in Georgia, USA - set to begin production at the end of 2023. Additional commercial-scale low-carbon refineries are also being developed across the world in places like Japan, Australia, India, and Europe.
Aviation connects the world. And we're working to ensure that the connection is sustainable.
At LanzaJet, we are a group of innovative and determined people committed to building a more sustainable future, today. Because we believe that Someday is Now.
We're growing fast. Join us!
Job Description
The primary responsibility of the Technology Services (TS) Lead is to develop full range of service capabilities within LanzaJet for the technology transfer and the commercialization of LanzaJet's ethanol to SAF technology. The TS Lead will coordinate with the Operations and the Engineering Teams and build the infrastructure to support LanzaJet owned and licensed commercial plants. The support to the LanzaJet commercial plants will include services provided during the design phase, construction phase, start-up and stabilization phase, and turn-around phase activities. The TS Lead will be also conducting the training of the LanzaJet global customers.
Responsibilities:
Lead activities for the support of LanzaJet ATJ commercial plants,
Ensure safe and functional design of the plant by participating in the P&ID, safety (HAZOP, PHA, etc.), and 3-D model reviews,
Improve the technology by capturing and incorporating lessons learned from the operating plants in the new unit designs,
Be the primary interface with the customer and the customer's EPC to answer any technical questions related to the construction of the unit,
Coordinate the inspection and check-out of the unit, prepare check lists, and advise on the changes/modifications to the design,
Prepare customer training modules,
Conductoom and field training of the customers,
Support various activities in the support of and start-up of the unit,
Coordinate process guarantee test run and get unit acceptance,
Monitor the unit performance by collecting and analyzing the unit performance data,
Develop remote monitoring capability,
Calculate and report the key performance indicators,
Estimate the remaining catalyst cycle life,
Provide guidance with any change in the overall plant objective,
Review any feed changes and provide guidelines for operation changes,
Troubleshoot plant operations, as needed.
Provide guidance for the reactor unloading and the safe shutdown of the plant,
Analyze complete catalyst cycle and conduct end of the cycle review,
Collect representative samples of the catalysts for post-mortem analysis, and
Support turn-around activities, as requested.
Required Qualifications:
A minimum of a bachelor's degree in chemistry, engineering, or science-related field is required.
10+ years of relevant experience in technology services in the refining, petrochemical, or chemical industry.
Experience in working directly with customers.
Preferred Qualifications:
Previous leadership experience (>5 years)
Experience in the start-up and operation of new technology
Your skills, knowledge, and abilities include:
Being proficient in Microsoft applications, such as Word, PowerPoint, and Excel
Demonstrating competencies in the areas of leadership, initiative, teamwork, and interpersonal effectiveness
Ensuring a safe work environment by working safely and, complying with environmental, health and safety standards
Strong work ethic and being able to remain productive in an empowered team environment.