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What is a field service technician and how to become one

Updated January 8, 2025
4 min read
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A field service technician provides on-site maintenance and repair services to customers' equipment or systems. They may work in various industries, such as manufacturing, technology, healthcare, or telecommunications. Field service technicians must have strong technical skills and knowledge of the equipment or systems they work on. They are responsible for diagnosing issues, performing repairs or installations, and conducting routine maintenance tasks. They also communicate with customers to explain technical information in a clear and concise manner.

ScoreField Service TechnicianUS Average
Salary
4.2

Avg. Salary $54,339

Avg. Salary $59,228

Stability level
6.4

Growth rate 8%

Growth rate 0.3%

Diversity
7.2
Race

American Indian and Alaska Native 0.73%

Asian 1.69%

Black or African American 4.82%

Hispanic or Latino 16.77%

Unknown 3.76%

White 72.23%

Gender

female 7.74%

male 92.26%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
7.4

Complexity level is challenging

7 - challenging

Work life balance
5.8

Work life balance is fair

6.4 - fair

What are the pros and cons of being a field service technician?

Pros

  • Hands-on experience with complex technology

  • On-the-job training and career advancement

  • Competitive salary and benefits

  • Chance to travel to different locations

  • Growing industry with high demand

  • Flexible schedule and ability to manage own workload

Cons

  • Working in various weather conditions

  • Exposure to hazardous materials and chemicals

  • Physical demands of the job, including lifting and climbing

  • High-pressure situations when dealing with urgent repairs

  • Long hours, including evenings, weekends, and holidays

Field service technician career paths

Key steps to become a field service technician

  1. Explore field service technician education requirements

    Most common field service technician degrees

    Associate

    40.2 %

    Bachelor's

    36.2 %

    High School Diploma

    10.6 %
  2. Start to develop specific field service technician skills

    SkillsPercentages
    Customer Service19.06%
    Preventative Maintenance8.35%
    Customer Satisfaction6.14%
    Technical Support4.82%
    Hand Tools3.50%
  3. Complete relevant field service technician training and internships

    Accountants spend an average of 1-2 years on post-employment, on-the-job training. New field service technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field service technician based on U.S. Bureau of Labor Statistics data and data from real field service technician resumes.
  4. Gain additional field service technician certifications

    Field service technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific field service technician certification, having one may help you stand out relative to other applicants.

    The most common certifications for field service technicians include Master Certified Electronics Technician (CETma) and EPA Amusement Operators Safety Certification (EPA).

    More About Certifications
  5. Research field service technician duties and responsibilities

    • Manage onsite supporting contractors to achieve customers end result to satisfaction.
    • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
    • Manage a team of 12 field engineers and 130 MRI systems in NYC.
    • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  6. Prepare your field service technician resume

    When your background is strong enough, you can start writing your field service technician resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field service technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable field service technician resume templates

    Build a professional field service technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your field service technician resume.
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    Field Service Technician Resume
  7. Apply for field service technician jobs

    Now it's time to start searching for a field service technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first field service technician job

Zippi

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Average field service technician salary

The average field service technician salary in the United States is $54,339 per year or $26 per hour. Field service technician salaries range between $35,000 and $82,000 per year.

Average field service technician salary
$54,339 Yearly
$26.12 hourly

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Field service technician reviews

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A zippia user wrote a review on Jul 2019
Pros

I like to learn more ,and also to challenge my self to do the job as a field technician

Cons

I don't like lazyness and doing job in wrong procedure


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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