What is a Field Service Technician

Field Service Technicians may be employed by a number of different industries and companies. Their general task is to inspect and troubleshoot issues with equipment on-site, in various facilities. They install, repair, and maintain equipment, advise customers on the correct use of machinery, and conduct testing of machines and implement improvements.

Field service technicians travel to client locations, responding to service requests. They support customers who have issues with technical equipment by identifying the problem and performing troubleshooting.

They are expected to build good relationships with customers, as they represent their company on location, so being friendly and patient is just as important for a successful field service technician as scoring high in mechanical aptitude.

There is more than meets the eye when it comes to being a Field Service Technician. For example, did you know that they make an average of $26.17 an hour? That's $54,429 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 7,900 job opportunities across the U.S.

What Does a Field Service Technician Do

There are certain skills that many Field Service Technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Dexterity, Organizational skills and Physical strength.

Learn more about what a Field Service Technician does

How To Become a Field Service Technician

If you're interested in becoming a Field Service Technician, one of the first things to consider is how much education you need. We've determined that 36.2% of Field Service Technicians have a bachelor's degree. In terms of higher education levels, we found that 3.3% of Field Service Technicians have master's degrees. Even though some Field Service Technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Field Service Technician. When we researched the most common majors for a Field Service Technician, we found that they most commonly earn Associate Degree degrees or Bachelor's Degree degrees. Other degrees that we often see on Field Service Technician resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Field Service Technician. In fact, many Field Service Technician jobs require experience in a role such as Electronics Technician. Meanwhile, many Field Service Technicians also have previous career experience in roles such as Technician or Service Technician.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. IBM Jobs (241)
  2. Siemens Jobs (608)
  3. Xerox Jobs (534)
  4. General Dynamics Jobs (277)
  5. National Oilwell Varco Jobs (360)
Average Salary
$54,429
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
158,770
Job Openings
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Field Service Technician Career Paths

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Average Salary for a Field Service Technician

Field Service Technicians in America make an average salary of $54,429 per year or $26 per hour. The top 10 percent makes over $79,000 per year, while the bottom 10 percent under $37,000 per year.
Average Salary
$54,429
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12 Field Service Technician Resume Examples

Learn How To Write a Field Service Technician Resume

At Zippia, we went through countless Field Service Technician resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Field Service Technician Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. IBM Jobs (241)
  2. Siemens Jobs (608)
  3. Xerox Jobs (534)
  4. General Dynamics Jobs (277)
  5. National Oilwell Varco Jobs (360)

Choose From 10+ Customizable Field Service Technician Resume templates

Zippia allows you to choose from different easy-to-use Field Service Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Field Service Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Field Service Technician Demographics

Field Service Technician Gender Statistics

male

92.3 %

female

7.7 %

Field Service Technician Ethnicity Statistics

White

76.0 %

Hispanic or Latino

15.8 %

Black or African American

4.9 %

Field Service Technician Foreign Languages Spoken Statistics

Spanish

56.5 %

French

8.0 %

Carrier

6.2 %
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Field Service Technician Education

Field Service Technician Majors

11.8 %

Field Service Technician Degrees

Associate

40.2 %

Bachelors

36.2 %

High School Diploma

10.6 %
Job Openings

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Online Courses For Field Service Technician That You May Like

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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

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Top Skills For a Field Service Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.5% of Field Service Technicians listed Customer Service on their resume, but soft skills such as Dexterity and Organizational skills are important as well.

Best States For a Field Service Technician

Some places are better than others when it comes to starting a career as a Field Service Technician. The best states for people in this position are Idaho, New Jersey, New York, and Washington. Field Service Technicians make the most in Idaho with an average salary of $73,151. Whereas in New Jersey and New York, they would average $69,546 and $69,200, respectively. While Field Service Technicians would only make an average of $67,958 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Field Service Technician Jobs:
664
Highest 10% Earn:
$90,000
Location Quotient:
1.23
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Field Service Technician Jobs:
888
Highest 10% Earn:
$97,000
Location Quotient:
1.04
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Jersey

Total Field Service Technician Jobs:
1,982
Highest 10% Earn:
$100,000
Location Quotient:
0.97
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Field Service Technicians

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Top Field Service Technician Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Field Service Technicians and discovered their number of Field Service Technician opportunities and average salary. Through our research, we concluded that DISH Network was the best, especially with an average salary of $44,407. Siemens follows up with an average salary of $59,783, and then comes Xerox with an average of $55,669. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Field Service Technician. The employers include Accuray, NuVasive, and Zurich

Most Common Employers For Field Service Technician

RankCompanyZippia ScoreAverage Field Service Technician SalaryAverage Salary
1$65,765
2$59,783
3$55,669
4$50,859
5$50,761
6$50,676

Field Service Technician Videos

Becoming a Field Service Technician FAQs

How long does it take to become a Field Service Technician?

It takes 7 years of professional experience to become a field service technician. That is the time it takes to learn specific field service technician skills, but does not account for time spent in formal education.

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How much does a field service technician make?

A field service technician makes about $33,000 a year. Those in the lower percentiles and entry-level positions only make around $25,000 a year. Alternately, the top percentiles and experienced people in the field can have an average salary of $45,000.

Salary is dependent mainly on where a field service technician works and their industry. The states with the highest paid field service technicians are California and Hawaii.

The best-paid industries to work in as a field service technician include professional, technology, and manufacturing companies. As a result, these companies pay higher salaries to field service technicians due to the increased complexity of their work.

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How much does a field tech make?

A field tech makes between $25,000 and $45,000 annually. The median for this position is around $30,000. These numbers can vary depending on location, industry, and experience level.

For example, experienced field tech employees in California working for a technology company will make a higher average salary than an entry-level field tech employee living in Alabama and working for a utility company.

Additionally, field techs who possess leadership skills and want to move up within their company have opportunities to become leads or supervisors, leading to higher earning potential.

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Is field service technician a good job?

Yes, field service technician is a good job. Whether it is a good job for you depends on your individual strengths and expectations for your career path. For example, a career as a field service technician is vanishingly unlikely to provide a six-figure salary.

If this is a necessity for you, a career as a field service technician may not be the right path. If you struggle to be productive in a less structured work environment, again, you may not find the career of a field service technician all that fulfilling.

However, if you thrive on a flexible schedule, enjoy fixing things, have decent technical skills, and would be comfortable earning between $40,000 per year and $70,000 per year, a career as a field service technician may be perfect for you.

Field service technicians must be comfortable dealing with customers, and as such, must have good interpersonal communication skills. They may also be expected to work on an unconventional or inconsistent schedule.

These skill sets speak to the importance of improvisational ability and adaptability in the field service technician profession.

Additionally, for individuals with little higher education, or little interest in pursuing higher education, a career as a field service technician may be just the opportunity to play to their strengths.

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What does field technician mean?

A field technician means a professional who provides the programming, maintenance, and repairs to various telecommunications systems, equipment, cabling, and other related systems and equipment at all locations within the assigned work region.

The job of a field technician requires frequent travel. The reason is that they generally work off-site to carry out regular repairs, maintain equipment, and demonstrate to clients how to use products/equipment.

Depending on the specific industry a field technician works in, the role can involve some physical labor. Generally, this involves lifting equipment and sometimes crawling or climbing to reach service areas.

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What qualifications do you need to be a technician?

The qualifications needed to become a technician are, at minimum, a high school diploma or equivalent and certification. Additional education and experience may be required and are typically desirable.

It is beneficial to have an associate's degree in IT, computer science, or a similar field. Additionally, a person can enroll in a professional certification program that leans toward skills and knowledge that a technician utilizes every day.

Other qualifications needed for this position tend to be soft skills. A person should have excellent communication skills and highly developed interpersonal skills as they will often be working with others to solve problems.

Another required qualification for this role is flexible thinking and problem-solving skills. A technician often encounters various out-of-the-ordinary scenarios that will require them to think quickly and resolve the problem.

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