Field Service Technicians may be employed by a number of different industries and companies. Their general task is to inspect and troubleshoot issues with equipment on-site, in various facilities. They install, repair, and maintain equipment, advise customers on the correct use of machinery, and conduct testing of machines and implement improvements.
Field service technicians travel to client locations, responding to service requests. They support customers who have issues with technical equipment by identifying the problem and performing troubleshooting.
They are expected to build good relationships with customers, as they represent their company on location, so being friendly and patient is just as important for a successful field service technician as scoring high in mechanical aptitude.
There is more than meets the eye when it comes to being a field service technician. For example, did you know that they make an average of $30.24 an hour? That's $62,897 a year!
Between 2018 and 2028, the career is expected to grow 4% and produce 7,900 job opportunities across the U.S.
There are certain skills that many field service technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed dexterity, organizational skills and physical strength.
When it comes to the most important skills required to be a field service technician, we found that a lot of resumes listed 25.5% of field service technicians included customer service, while 9.0% of resumes included preventive maintenance, and 8.5% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the field service technician job title. But what industry to start with? Most field service technicians actually find jobs in the technology and manufacturing industries.
If you're interested in becoming a field service technician, one of the first things to consider is how much education you need. We've determined that 29.9% of field service technicians have a bachelor's degree. In terms of higher education levels, we found that 5.2% of field service technicians have master's degrees. Even though some field service technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a field service technician. When we researched the most common majors for a field service technician, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on field service technician resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a field service technician. In fact, many field service technician jobs require experience in a role such as electronics technician. Meanwhile, many field service technicians also have previous career experience in roles such as technician or service technician.