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Working as a Field Service Technician

Field Service Technicians may be employed by a number of different industries and companies. Their general task is to inspect and troubleshoot issues with equipment on-site, in various facilities. They install, repair, and maintain equipment, advise customers on the correct use of machinery, and conduct testing of machines and implement improvements.

Field service technicians travel to client locations, responding to service requests. They support customers who have issues with technical equipment by identifying the problem and performing troubleshooting.

They are expected to build good relationships with customers, as they represent their company on location, so being friendly and patient is just as important for a successful field service technician as scoring high in mechanical aptitude.

There is more than meets the eye when it comes to being a field service technician. For example, did you know that they make an average of $30.24 an hour? That's $62,897 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 7,900 job opportunities across the U.S.

What Does a Field Service Technician Do

There are certain skills that many field service technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed dexterity, organizational skills and physical strength.

When it comes to the most important skills required to be a field service technician, we found that a lot of resumes listed 25.5% of field service technicians included customer service, while 9.0% of resumes included preventive maintenance, and 8.5% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the field service technician job title. But what industry to start with? Most field service technicians actually find jobs in the technology and manufacturing industries.

How To Become a Field Service Technician

If you're interested in becoming a field service technician, one of the first things to consider is how much education you need. We've determined that 29.9% of field service technicians have a bachelor's degree. In terms of higher education levels, we found that 5.2% of field service technicians have master's degrees. Even though some field service technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a field service technician. When we researched the most common majors for a field service technician, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on field service technician resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a field service technician. In fact, many field service technician jobs require experience in a role such as electronics technician. Meanwhile, many field service technicians also have previous career experience in roles such as technician or service technician.

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Average Salary$62,897
Job Growth Rate4%

Field Service Technician Career Paths

Top Careers Before Field Service Technician

Top Careers After Field Service Technician

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Average Salary for a Field Service Technician

Field Service Technicians in America make an average salary of $62,897 per year or $30 per hour. The top 10 percent makes over $90,000 per year, while the bottom 10 percent under $43,000 per year.
Average Salary
$62,897

Best Paying Cities

City
Average Salary
Richmond, CA
Salary Range55k - 101k$75k$74,924
Phoenix, AZ
Salary Range49k - 92k$68k$67,821
Las Vegas, NV
Salary Range47k - 88k$65k$65,301
Washington, DC
Salary Range49k - 84k$65k$64,954
San Antonio, TX
Salary Range47k - 87k$65k$64,506
New York, NY
Salary Range47k - 81k$62k$61,982
$38k
$101k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Bradley-Morris, Inc.
Field Service Technician
Field Service Technician
Bradley-Morris, Inc.
Bradley-Morris, Inc.
01/31/2021
01/31/2021
$48,00101/31/2021
$48,001
Bradley-Morris, Inc.
Field Service Technician
Field Service Technician
Bradley-Morris, Inc.
Bradley-Morris, Inc.
01/31/2021
01/31/2021
$54,26201/31/2021
$54,262
Field Service Technician
Field Service Technician
Bradley-Morris, Inc.
Bradley-Morris, Inc.
01/31/2021
01/31/2021
$54,26201/31/2021
$54,262
Randstad
Field Service Tech
Field Service Tech
Randstad
Randstad
01/30/2021
01/30/2021
$70,00001/30/2021
$70,000
HSS
Hood Specialist-Field Service Technician I
Hood Specialist-Field Service Technician I
HSS
HSS
01/29/2021
01/29/2021
$45,49701/29/2021
$45,497
See More Recent Salaries

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Field Service Technician Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Field Service Technician. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Field Service Technician Resume

At Zippia, we went through countless Field Service Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Field Service Technician Demographics

Gender

male

88.1 %

female

8.7 %

unknown

3.2 %

Ethnicity

White

72.8 %

Hispanic or Latino

17.4 %

Black or African American

5.7 %

Foreign Languages Spoken

Spanish

56.5 %

French

8.0 %

Carrier

6.2 %
See More Demographics

Field Service Technician Education

Degrees

Associate

32.0 %

Bachelors

29.9 %

High School Diploma

15.5 %
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Field Service Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.5% of field service technicians listed customer service on their resume, but soft skills such as dexterity and organizational skills are important as well.

Best States For a Field Service Technician

Some places are better than others when it comes to starting a career as a field service technician. The best states for people in this position are Wyoming, California, Rhode Island, and Arizona. Field service technicians make the most in Wyoming with an average salary of $77,593. Whereas in California and Rhode Island, they would average $69,757 and $68,377, respectively. While field service technicians would only make an average of $67,584 in Arizona, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Wyoming

Total Field Service Technician Jobs:
157
Highest 10% Earn:
$125,000
Location Quotient:
2.1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Nevada

Total Field Service Technician Jobs:
402
Highest 10% Earn:
$116,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Idaho

Total Field Service Technician Jobs:
208
Highest 10% Earn:
$107,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Field Service Technician Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ field service technicians and discovered their number of field service technician opportunities and average salary. Through our research, we concluded that Dish Network was the best, especially with an average salary of $34,227. Siemens follows up with an average salary of $91,265, and then comes Xerox with an average of $67,363. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a field service technician. The employers include Zurich, Ortho Clinical Diagnostics, and Honeywell

1. Dish Network
4.2
Avg. Salary: 
$34,227
Field Service Technicians Hired: 
699+
2. Siemens
4.6
Avg. Salary: 
$91,265
Field Service Technicians Hired: 
646+
3. Xerox
4.7
Avg. Salary: 
$67,363
Field Service Technicians Hired: 
539+
4. Cox Enterprises
4.9
Avg. Salary: 
$53,025
Field Service Technicians Hired: 
431+
5. Brown University
4.6
Avg. Salary: 
$38,397
Field Service Technicians Hired: 
362+
6. HP
4.8
Avg. Salary: 
$88,607
Field Service Technicians Hired: 
338+

Field Service Technician Videos

Updated October 2, 2020