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Become A Field Service Technician

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Working As A Field Service Technician

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Analyzing Data or Information
  • Getting Information
  • Deal with People

  • Make Decisions

  • $67,193

    Average Salary

What Does A Field Service Technician Do

Mechanical engineering is one of the broadest engineering disciplines. Mechanical engineers research, design, develop, build, and test mechanical and thermal sensors and devices, including tools, engines, and machines.

Duties

Mechanical engineers typically do the following:

  • Analyze problems to see how mechanical and thermal devices might help solve a particular problem
  • Design or redesign mechanical and thermal devices or subsystems, using analysis and computer-aided design
  • Develop and test prototypes of devices they design
  • Analyze the test results and change the design or system as needed
  • Oversee the manufacturing process for the device

Mechanical engineers design and oversee the manufacture of many products ranging from medical devices to new batteries.

Mechanical engineers design power-producing machines, such as electric generators, internal combustion engines, and steam and gas turbines, as well as power-using machines, such as refrigeration and air-conditioning systems.

Mechanical engineers design other machines inside buildings, such as elevators and escalators. They also design material-handling systems, such as conveyor systems and automated transfer stations.

Like other engineers, mechanical engineers use computers extensively. Mechanical engineers are routinely responsible for the integration of sensors, controllers, and machinery. Computer technology helps mechanical engineers create and analyze designs, run simulations and test how a machine is likely to work, interact with connected systems, and generate specifications for parts.

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How To Become A Field Service Technician

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineers who sell services publicly must be licensed in all states and the District of Columbia.

Education

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineering programs usually include courses in mathematics and life and physical sciences, as well as engineering and design courses. Mechanical engineering technology programs focus less on theory and more on the practical application of engineering principles. They may emphasize internships and co-ops to prepare students for work in industry.

Some colleges and universities offer 5-year programs that allow students to obtain both a bachelor’s and a master’s degree. Some 5-year or even 6-year cooperative plans combine classroom study with practical work, enabling students to gain valuable experience and earn money to finance part of their education.

ABET accredits programs in engineering and engineering technology. Most employers prefer to hire students from an accredited program. A degree from an ABET-accredited program is usually necessary to become a licensed professional engineer.

Important Qualities

Creativity. Mechanical engineers design and build complex pieces of equipment and machinery. A creative mind is essential for this kind of work.

Listening skills. Mechanical engineers often work on projects with others, such as architects and computer scientists. They must listen to and analyze different approaches made by other experts to complete the task at hand.

Math skills. Mechanical engineers use the principles of calculus, statistics, and other advanced subjects in math for analysis, design, and troubleshooting in their work.

Mechanical skills. Mechanical skills allow engineers to apply basic engineering concepts and mechanical processes to the design of new devices and systems.

Problem-solving skills. Mechanical engineers need good problem-solving skills to take scientific discoveries and use them to design and build useful products.

Licenses, Certifications, and Registrations

Licensure is not required for entry-level positions as a mechanical engineer. A Professional Engineering (PE) license, which allows for higher levels of leadership and independence, can be acquired later in one’s career. Licensed engineers are called professional engineers (PEs). A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public. State licensure generally requires

  • A degree from an ABET-accredited engineering program
  • A passing score on the Fundamentals of Engineering (FE) exam
  • Relevant work experience, typically at least 4 years
  • A passing score on the Professional Engineering (PE) exam

The initial FE exam can be taken after one earns a bachelor’s degree. Engineers who pass this exam are commonly called engineers in training (EITs) or engineer interns (EIs). After meeting work experience requirements, EITs and EIs can take the second exam, called the Principles and Practice of Engineering.

Several states require engineers to take continuing education to renew their licenses every year. Most states recognize licensure from other states, as long as the other state’s licensing requirements meet or exceed their own licensing requirements.

Several professional organizations offer a variety of certification programs for engineers to demonstrate competency in specific fields of mechanical engineering.

Advancement

A Ph.D. is essential for engineering faculty positions in higher education, as well as for some research and development programs. Mechanical engineers may earn graduate degrees in engineering or business administration to learn new technology, broaden their education, and enhance their project management skills. Mechanical engineers may become administrators or managers after obtaining the requisite experience.

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Field Service Technician jobs

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Field Service Technician Career Paths

Field Service Technician
Technical Support Specialist Network Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Technical Support Technician Technician Operations Manager
Director Of Sales
10 Yearsyrs
Information Technology Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Service Manager General Manager
District Manager
7 Yearsyrs
Operations Manager Branch Manager Account Executive
District Sales Manager
7 Yearsyrs
Service Manager Operations Manager
General Manager
7 Yearsyrs
Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Lead Technician Service Manager Account Manager
Key Account Manager
7 Yearsyrs
Network Technician Information Technology Manager Operations Manager
Marketing Director
7 Yearsyrs
Field Engineer Project Manager Program Manager
Marketing Manager
6 Yearsyrs
Systems Administrator Project Manager Program Manager
Operations Director
9 Yearsyrs
Field Engineer Project Engineer Engineering Manager
Operations Manager
7 Yearsyrs
Engineer Senior Software Engineer Product Manager
Product Line Manager
9 Yearsyrs
Systems Engineer Senior Software Engineer Business Analyst
Product Manager
7 Yearsyrs
Systems Administrator Information Technology Manager Project Manager
Program Manager
8 Yearsyrs
Operations Manager General Manager Account Executive
Sales Manager
5 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Engineer Project Engineer Sales Engineer
Technical Sales Manager
8 Yearsyrs
Systems Engineer Program Manager General Manager
Vice President & General Manager
12 Yearsyrs
Project Manager Program Manager Business Developer
Vice President, Business Development
13 Yearsyrs
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Average Length of Employment
Customer Engineer 4.8 years
System Technician 4.4 years
Service Engineer 3.4 years
Service Technician 3.3 years
Field Engineer 3.1 years
Bench Technician 2.8 years
Engine Installer 2.8 years
Installer/Trainer 2.6 years
Technician 2.6 years
Field Installer 2.4 years
Field Technician 2.4 years
Top Employers Before
Technician 10.3%
Mechanic 3.6%
Owner 2.8%
Supervisor 2.8%
Top Employers After
Technician 8.0%
Owner 3.8%

Field Service Technician Demographics

Gender

Male

90.3%

Female

8.2%

Unknown

1.5%
Ethnicity

White

79.1%

Hispanic or Latino

11.7%

Asian

6.8%

Unknown

1.7%

Black or African American

0.7%
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Languages Spoken

Spanish

56.8%

French

8.4%

Carrier

6.8%

German

5.6%

Arabic

3.0%

Italian

2.6%

Chinese

2.6%

Japanese

2.5%

Portuguese

2.3%

Korean

1.5%

Mandarin

1.4%

Russian

1.0%

Vietnamese

0.9%

Cantonese

0.8%

Dakota

0.7%

Romanian

0.6%

Cheyenne

0.6%

Persian

0.6%

Polish

0.6%

Dutch

0.5%
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Field Service Technician Education

Schools

University of Phoenix

25.0%

Community College of the Air Force

10.4%

More Tech Institute

5.7%

Universal Technical Institute

5.6%

Central Texas College

4.9%

Strayer University

4.9%

American InterContinental University

4.0%

University of Maryland - University College

3.4%

Pennsylvania State University

3.3%

Western Governors University

3.2%

Kaplan University

3.2%

Colorado Technical University

3.2%

University of Houston

3.1%

A-Technical College

3.1%

ECPI University

2.9%

Northeastern University

2.9%

Southern New Hampshire University

2.8%

The Academy

2.8%

Illinois Institute of Technology

2.7%

Arizona State University

2.7%
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Majors

Electrical Engineering

23.2%

Business

14.2%

Electrical Engineering Technology

10.8%

Computer Science

6.9%

Information Technology

5.7%

Computer Information Systems

5.1%

Computer Networking

4.3%

Automotive Technology

4.1%

Mechanical Engineering

3.2%

Management

2.8%

General Studies

2.7%

Criminal Justice

2.5%

Environmental Control Technologies/Technicians

2.0%

Industrial Technology

2.0%

Engineering

2.0%

Education

1.8%

Computer Technical Support

1.8%

Project Management

1.8%

Communication

1.7%

Computer Engineering Technology

1.5%
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Degrees

Other

30.9%

Bachelors

28.9%

Associate

23.1%

Certificate

7.0%

Masters

6.9%

Diploma

2.5%

License

0.3%

Doctorate

0.3%
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Internship
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Real Field Service Technician Salaries

Job Title Company Location Start Date Salary
Customer Service Project Engineer Cubic Transportation Systems, Inc. Seattle, WA Aug 08, 2015 $140,641
Customer Service Project Engineer Cubic Transportation Systems, Inc. Seattle, WA May 07, 2015 $140,641
Customer Service Project Engineer Cubic Transportation Systems Seattle, WA Aug 10, 2015 $130,810
Customer Service Engineer Nokia Solutions and Networks Us LLC Redmond, WA Feb 03, 2015 $127,814
Field Service Engineer Spirent Communications, Inc. Sunnyvale, CA May 02, 2015 $120,000 -
$125,000
Field Service Engineer Siemens Energy, Inc. Cary, NC Sep 08, 2015 $119,503
Engineer IV, Field Services Compressor Controls Corporation Houston, TX Apr 14, 2016 $119,059
Premier Field Engineer, Devices-OEM Services (Cogs) or Other Microsoft Corporation Redmond, WA Jan 29, 2015 $116,272 -
$136,272
Field Service Engineer Spirent Communications, Inc. MD Jun 22, 2015 $115,000 -
$120,000
Field Service Engineer Viewray Inc. Oakwood, OH Sep 17, 2016 $115,000
Field Service Engineer L-3 Applied Technologies, Inc. San Leandro, CA Apr 24, 2016 $114,695
Field Service Engineer L-3 Applied Technologies, Inc. San Leandro, CA Apr 24, 2015 $114,691
Electrical Engineer/Field Service Technician American Augers, Inc. West Salem, OH Sep 11, 2015 $112,030
Field Service Engineer Accuray Incorporated Anchorage, AK Jul 27, 2015 $79,434
Field Service Engineer X Tech, FAB Ready Solutions, Inc. Hillsboro, OR Sep 30, 2015 $79,306
Field Service Engineer Ab Sciex Framingham, MA Feb 09, 2016 $79,248 -
$94,224
Field Service Engineer Engel MacHinery, Inc. Edinburg, TX Aug 26, 2015 $78,542
Field Service Engineer Gerstel, Inc. Linthicum, MD Sep 19, 2015 $78,000
Stimulation Services Field Engineer Tucker Energy Services. Inc. McAlester, OK Aug 27, 2016 $78,000
Field Service Engineer Dc Group, Inc. Minneapolis, MN Apr 23, 2015 $78,000
Field Services Electrical Engineer TRC Engineers, LLC Augusta, ME Sep 09, 2016 $78,000
Field Service Engineer FEI Company Hillsboro, OR Feb 12, 2016 $68,640 -
$90,910
Field Service Engineer Sidel, Inc. Norcross, GA Sep 17, 2015 $68,640
Field Services Electrical Engineer TRC Environmental Corporation Auburn Hills, MI Dec 26, 2016 $68,250
Field Service Engineer Ericsson Inc. Plano, TX Nov 27, 2015 $68,210 -
$77,858
Field Service Engineer Hermes Microvision, Inc. Malta, NY Sep 01, 2015 $68,000
Field Service Engineer Gebo Cermex USA Inc. Norcross, GA Mar 17, 2015 $68,000 -
$70,000

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Top Skills for A Field Service Technician

ComputerHardwareLaserPrintersPCSafetyPreventativeMaintenanceCustomerServiceRemoteCustomerSatisfactionDesktopSetupServiceCallsCustomerSitesPLCTechnicalSupportTroubleShootingTestEquipmentInternetPOSCustomerSupportNewEquipment

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Top Field Service Technician Skills

  1. Computer Hardware
  2. Laser Printers
  3. PC
You can check out examples of real life uses of top skills on resumes here:
  • Resolved customer computer hardware and software issues with high success rates.
  • Diagnose and repair wide format printers, laser printers, laptops, and desktops at customer sites.
  • Repair and installation of PC and software for customers.
  • Worked closely with electrical engineering team to prevent the dam safety problems
  • Service, install and provide preventative maintenance to commercial Nescafe coffee machines and Vitality juice machines.

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