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Field service technician vs copier technician

The differences between field service technicians and copier technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a copier technician takes usually requires 1-2 years. Additionally, a field service technician has an average salary of $54,339, which is higher than the $38,796 average annual salary of a copier technician.

The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a copier technician are customer service, parts inventory, and excellent time management.

Field service technician vs copier technician overview

Field Service TechnicianCopier Technician
Yearly salary$54,339$38,796
Hourly rate$26.12$18.65
Growth rate8%8%
Number of jobs167,298109,862
Job satisfaction--
Most common degreeAssociate Degree, 40%Bachelor's Degree, 38%
Average age4444
Years of experience122

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

What does a copier technician do?

A copier technician is responsible for the maintenance of various copy machines and office equipment. Copier technicians' duties include replacing defective parts, upgrading and installing new components, assembling and identifying malfunctions accurately, and advising comprehensive instructions for the users in any case of inconsistencies. A copier technician also monitor inventories, stock up supplies, and purchase new systems as necessary. Copier technicians must have extensive knowledge as well as mechanical principles of machines and office equipment to diagnose problems and enhance its quality performance.

Field service technician vs copier technician salary

Field service technicians and copier technicians have different pay scales, as shown below.

Field Service TechnicianCopier Technician
Average salary$54,339$38,796
Salary rangeBetween $35,000 And $82,000Between $29,000 And $51,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyGoogleLos Alamos National Laboratory
Best paying industryFinanceTechnology

Differences between field service technician and copier technician education

There are a few differences between a field service technician and a copier technician in terms of educational background:

Field Service TechnicianCopier Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 38%
Most common majorElectrical EngineeringElectrical Engineering
Most common college-Stanford University

Field service technician vs copier technician demographics

Here are the differences between field service technicians' and copier technicians' demographics:

Field Service TechnicianCopier Technician
Average age4444
Gender ratioMale, 92.3% Female, 7.7%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%Black or African American, 8.9% Unknown, 5.0% Hispanic or Latino, 20.0% Asian, 8.8% White, 56.5% American Indian and Alaska Native, 0.8%
LGBT Percentage1%7%

Differences between field service technician and copier technician duties and responsibilities

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Copier technician example responsibilities.

  • Manage all printer relate services with a strong SLA base objective.
  • Manage internal reprographics systems for this architectural firm.
  • Monitor copiers, run laminators, binding machines, cutting machines, stamp machines, etc.
  • Repair and perform periodic maintenance on all analog desktop and production print copiers in the Toshiba brand.
  • Distribute paper for both MFP & printer fleet.
  • Help update InDesign files to process variable print.
  • Show more

Field service technician vs copier technician skills

Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%
Common copier technician skills
  • Customer Service, 25%
  • Parts Inventory, 6%
  • Excellent Time Management, 5%
  • Customer Satisfaction, 5%
  • Service Calls, 5%
  • Xerox, 4%

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