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Field service technician vs field technician

The differences between field service technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field service technician and a field technician. Additionally, a field service technician has an average salary of $54,339, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a field technician are customer service, ladders, and test equipment.

Field service technician vs field technician overview

Field Service TechnicianField Technician
Yearly salary$54,339$37,520
Hourly rate$26.12$18.04
Growth rate8%8%
Number of jobs167,298123,149
Job satisfaction-5
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Average age4444
Years of experience1212

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

Field service technician vs field technician salary

Field service technicians and field technicians have different pay scales, as shown below.

Field Service TechnicianField Technician
Average salary$54,339$37,520
Salary rangeBetween $35,000 And $82,000Between $28,000 And $48,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaConnecticut
Best paying companyGoogleDCP Midstream
Best paying industryFinanceEnergy

Differences between field service technician and field technician education

There are a few differences between a field service technician and a field technician in terms of educational background:

Field Service TechnicianField Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Most common majorElectrical EngineeringBusiness
Most common college--

Field service technician vs field technician demographics

Here are the differences between field service technicians' and field technicians' demographics:

Field Service TechnicianField Technician
Average age4444
Gender ratioMale, 92.3% Female, 7.7%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between field service technician and field technician duties and responsibilities

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Field service technician vs field technician skills

Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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