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The differences between field service technicians and senior field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a senior field technician takes usually requires 1-2 years. Additionally, a field service technician has an average salary of $54,339, which is higher than the $51,329 average annual salary of a senior field technician.
The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a senior field technician are customer satisfaction, customer service, and asphalt.
| Field Service Technician | Senior Field Technician | |
| Yearly salary | $54,339 | $51,329 |
| Hourly rate | $26.12 | $24.68 |
| Growth rate | 8% | 9% |
| Number of jobs | 167,298 | 88,582 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 40% | Associate Degree, 37% |
| Average age | 44 | 38 |
| Years of experience | 12 | 2 |
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.
Field service technicians and senior field technicians have different pay scales, as shown below.
| Field Service Technician | Senior Field Technician | |
| Average salary | $54,339 | $51,329 |
| Salary range | Between $35,000 And $82,000 | Between $32,000 And $81,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | California | - |
| Best paying company | - | |
| Best paying industry | Finance | - |
There are a few differences between a field service technician and a senior field technician in terms of educational background:
| Field Service Technician | Senior Field Technician | |
| Most common degree | Associate Degree, 40% | Associate Degree, 37% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | - | Stanford University |
Here are the differences between field service technicians' and senior field technicians' demographics:
| Field Service Technician | Senior Field Technician | |
| Average age | 44 | 38 |
| Gender ratio | Male, 92.3% Female, 7.7% | Male, 92.5% Female, 7.5% |
| Race ratio | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 1% | 8% |