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Field service technician jobs in Las Cruces, NM

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  • Field Service Technician Nationwide Extensive Travel

    Vp 3.9company rating

    Field service technician job in El Paso, TX

    Field Service Technician(ElectroMechanical) - Veterans Prime, Inc. Nationwide opportunities | Must be willing to relocate Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide. Responsibilities Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms. Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations. Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance. Travel extensively for overnight field assignments and represent employer partners in customer-facing environments. Maintain professional customer communication, document service actions, and follow company safety and compliance procedures. Requirements Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery. Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments. Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest). Comfort with frequent overnight travel throughout the U.S. Strong customer service and communication skills for professional, on-site representation. Compensation and Career Benefits Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary. Employment with veteran-friendly employers who value military experience and often include veteran hiring managers. Opportunities for technical skill development, career advancement, and stable, long-term employment. Dynamic, varied fieldwork that places technicians in different environments and customer settings. How to Apply Submit your resume and complete the applicant questions to be considered for a screening call.
    $70k-120k yearly Auto-Apply 8d ago
  • Technical Field Specialist

    Tsmg

    Field service technician job in Las Cruces, NM

    About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers
    $57k-83k yearly est. Auto-Apply 60d+ ago
  • Technical Field Specialist

    TSMG

    Field service technician job in Las Cruces, NM

    Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $57k-83k yearly est. 13d ago
  • Field Service Technician

    Astrophysics 3.1company rating

    Field service technician job in El Paso, TX

    Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near El Paso, Texas. Job Summary The Field Service Technician is responsible for on-site installation, preventative maintenance, and corrective maintenance of Astrophysics products at various customer locations. In this role, the technician will troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports. The Field Service Technician must maintain a professional appearance and provide exceptional customer service. The Field Service Technician position requires the ability to travel, reliable vehicle transport, and a valid driver's license. Essential Functions: Perform on-site installation, and preventative and corrective maintenance. Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, and expense reports. Test faulty equipment to diagnose malfunctions and return the defective parts regularly, as parts are accumulated and shipping is cost-effective. Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensuring timely and accurate completion. Review machine and customer information prior to arriving on-site, and prepare the necessary equipment, parts, and documentation in advance. Update the customer and Astrophysics service headquarters on progress and status of service call. Deliver the customer package, including warranty, customer survey, and copies of all relevant reports. Ensure an outstanding customer service experience. Promote the sale of extended warranty service contracts and repeat x-ray purchases. Provide operator and/or technical training. Provide technical phone support and documentation as needed. Provide support for custom product installations, upgrades, and special projects as required. Education and Experience: Associate's or Bachelor's Degree in Electronics, Computer Engineering, or related field. 2-7 years technical support or field service experience. Excellent analytical, problem-solving and troubleshooting ability. Excellent customer service skills. Professional appearance, demeanor and attitude. Ability to consistently travel to various work sites. Fluent in both written and verbal English. Must be eligible for and able to maintain a Secret-level security clearance. Benefits & Perks: Excellent medical, dental and vision benefits 401K plan with 4% employer match 11 paid holidays, 10 PTO days Free donuts on Fridays, company luncheons and year end party! Additional travel perks and incentives Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today! Equal Opportunity Employer Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call *************** and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
    $54k-87k yearly est. 59d ago
  • GBOSS Field Service Representative

    GDIT

    Field service technician job in El Paso, TX

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Field Services, Hardware Configurations, Preventive Maintenance, Sustainable Systems, System Maintenance Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Seize your opportunity to make a personal impact as a Field Service Representative (FSR) supporting PM FPS (Product Manager, Force Protection Systems) customer. At GDIT, people are our differentiators. As an FSR you will help ensure today is safe and tomorrow is smarter. Our work depends on FSR joining our team to support the mission of the Warfighter. What you need to be successful and how you will make an impact on the mission as a Ground Based Operational Surveillance System (GBOSS) Field Service Representative: As an IBD-SS GBOSS Field Service Representative one will perform maintenance, training, and work closely with military customers. An individual who has experience performing mechanical, hydraulics, electronics, and IT Networking tasks Installs, de-installs, testing systems and components, and performing Preventive Maintenance actions on a variety of systems belonging to the Elevated Sensors family of systems to include BETSS-C, Cerberus, RDISS, Radar, PTP radio, television, and other communications & surveillance equipment components. Supports the installation, configuration and maintenance of servers including physical and virtual environments. Ensures systems are updated with latest security patches and software updates. Plans and executes systems upgrades and hardware/software installations. Collaborates with stakeholders to understand business needs and requirements and provide appropriate solutions. Performs operational checks, induction and return to service inspections, troubleshoot faults, remove and replace components, service generators, remove and replace fluids, make adjustments and alignments, use hand tools and electronic measuring devices such as AC/DC voltmeters and, ohms meters able to read, understand, and follow technical manuals, engineering documents, schematic diagrams, safety bulletins, and news flashes; be able to input data into databases and be able to retrieve data to perform maintenance or provide reports as requested Capable of routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards and ability to perform minor maintenance on generators such as changing oil and filter and other duties as assigned related to scope of AOR (area of responsibility of an FSR/FST (Field Service Representative/Technician) Act independently as IBDSS representative and customer service point of contact in a distributed, geographically separated environment; manage health and serviceability of multiple systems across a wide-spread geographic area Performs sustainment and PMCS maintenance on the towers and payloads Performs site surveys to determine the type and placement of systems Trains operators and end users Updates databases, informs lead of job status and any issues encountered and must have the ability to generate/produce data and reports Track and updates work orders to include the replacement of parts component serial numbers removed and replaced, experience utilizing COLTS (or similar such as RCLS); experience within the GCSS-A environment is strongly desired Will travel via military/commercial conveyances to outlying areas to support mission What you will need to succeed: BA/BS + 5-8 years of relevant experience, will consider experience in lieu of education requirements US Secret Security Clearance Required BETSS-C Certified is preferred however BETSS-C experience is required Previous experience with the G-BOSS platform is preferred but not required. The ability to meet physical demands of the position that can be included but not limited to ability to lift and carry 50 lbs., climb ladders, kneel, squat, stand and other physical requirements to meet the position Able to work in austere environmental conditions in remote deployment location GDIT is your place: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 50-75% Telecommuting Options: Onsite Work Location: USA TX El Paso Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $89.3k-120.8k yearly Auto-Apply 18d ago
  • Field Service Technician Nationwide Extensive Travel

    Veterans Prime, Inc.

    Field service technician job in El Paso, TX

    Field Service Technician(ElectroMechanical) - Veterans Prime, Inc. Nationwide opportunities | Must be willing to relocate Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide. Responsibilities Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms. Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations. Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance. Travel extensively for overnight field assignments and represent employer partners in customer-facing environments. Maintain professional customer communication, document service actions, and follow company safety and compliance procedures. Requirements Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery. Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments. Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest). Comfort with frequent overnight travel throughout the U.S. Strong customer service and communication skills for professional, on-site representation. Compensation and Career Benefits Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary. Employment with veteran-friendly employers who value military experience and often include veteran hiring managers. Opportunities for technical skill development, career advancement, and stable, long-term employment. Dynamic, varied fieldwork that places technicians in different environments and customer settings. How to Apply Submit your resume and complete the applicant questions to be considered for a screening call.
    $70k-120k yearly Auto-Apply 11d ago
  • Field Service Tech II, Switchgear - El Paso

    Vertiv Holdings, LLC 4.5company rating

    Field service technician job in El Paso, TX

    A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager. RESPONSIBILITIES * Rely on limited experience and judgment to plan and accomplish goals * Perform a variety of work-related tasks * Capable of working under general supervision but to a large degree independently * Maintain certifications per Job Progression table TECHNICAL * Render on site and phone assistance to customers. * Communicate with National Technical Support on equipment issues * Perform work related tasks according to company guidelines for scheduled maintenance * Implement Field Change Notices according to published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips QUALIFICATIONS * High School Diploma or GED required * ASMET * Valid driver's license is required * Mechanical & Electrical aptitude * 2+ years of hands-on electronic experience or field services. * Training in electrical theory and technologies. * Familiarity with electrical / electronic test equipment and fundamentals * Must be able to read and interpret electrical line diagrams and blueprints * Must have ability to regularly lift at least 50 pounds * Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus * Standard computer skills including MS Outlook, Word, and Excel * Foster a Customer-First Mindset Job Progression Requirements * Minimum of 2 years as a Field Technician Level I * Product and field knowledge assessment up to date in accordance with job level (refer to job progression chart) * Meet all aspect of your current job description * Consistent Performance appraisal ratings of a score equal to the District average Preferred Qualifications: * ASEET - preferred PHYSICAL & ENVIRONMENTAL DEMANDS * Medium Lifting (30 Ibs. - 45 Ibs.) * Heavy Lifting (over 50 Ibs.) * Frequent Standing * Frequent kneeling / crawling / stooping * Frequent bending / twisting * Frequent climbing (stairs, ladders) * Frequent driving (car, van, truck) * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) TIME TRAVEL REQUIRED * 50% - 80% Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-HR1
    $57k-89k yearly est. Auto-Apply 18d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field service technician job in El Paso, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 6d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Field service technician job in El Paso, TX

    Job Description Join Southern Star: Elevate Your Career and Earnings! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Ability to upsell while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
    $60k-85k yearly 17d ago
  • Rental Equipment Field Service Technician- Wagner Rents

    Earn Up To $3, 000 Sign-On Bonus

    Field service technician job in El Paso, TX

    Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Rental Equipment Field Service Technician works with some direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer's site in a manner that reflects the company's vision of working as “One Professional Team.” Pay Rate: $27.00 - $35.88 per hourPay rate is dependent upon education & experience.Location: 6960 Commerce Ave, El Paso, TX 79915 Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintains truck and crane inspection logs on a daily basis Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code Transmits photos, timecards, service reports, and other information through e-mail Maintains good customer records on jobs that have been assigned Maintains credit card receipts for accounting purposes Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer's needs Communicates with customers on the diagnosis and status of repairs, parts, and other concerns Teaches and coaches other technicians in the field Promotes Wagner Equipment Co. to customers Accurately troubleshoots and repairs CAT equipment the first time Reads, understands, and applies electrical and hydraulic schematics to repair work Safely rigs or hooks components for lifting Removes, repairs, and installs major components in varying configurations of equipment Maintains tooling in good working order as per MSHA and OSHA regulations Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher Maintains service vehicle in safe and good repair Other duties as assigned by manager Required Education and Experience: High School Diploma or GED Relevant CAT related courses 3+ years' experience servicing heavy equipment 1+ years administrative/clerical experience 3+ years customer service experience 3+ years sales experience Additional Eligibility Requirements: DOT Health Card Class D Driver's License MSHA License Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Ascending or descending ladders, stairs, etc. Heavy work that includes lifting and/or moving objects up to 100 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Basic Knowledge of Microsoft Word and Outlook Intermediate Knowledge of DBS Intermediate Knowledge of ET/SIS/SIS Web/STW Ability to work independently with little or no direction Well-rounded knowledge of CAT equipment Work Environment: Noise: Loud Indoors and Outdoors Travel Requirements: 75%- 100% Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #WTECH
    $27-35.9 hourly 12d ago
  • Telecom Technician

    Conterra Ultra Broadband 3.5company rating

    Field service technician job in El Paso, TX

    About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. Technician I position requirements: They should be able to stand for long durations, bend, squat, reach, walk and able to lift and carry greater than 20lbs but not exceed 100lbs. Have basic Telephony and Ethernet knowledge along with trouble shooting skills. Can work within a team environment and work unsupervised. Education/Certifications: High school or equivalent kills needed: Know how to use basic hand tools. Have basic installation knowledge to be able to either rack mount or wall mount electronic equipment. Know the basic ethernet cabling requirements for running cable and terminating jacks and patch panels according to EIA/TIA standards. Know the basic Telephony color code. Know how to wire a basic phone jack such as RJ-11. Know how to terminate or punch down telephone cables. Know the basics of fiber optic cable/jumpers and know how to clean a connector and check light levels with a power meter. Know the difference between the different fiber optic cable types such as multi-mode or single mode. Know the different types of fiber connectors such as SC/LC/ST/FC. Know the different SFP types and be able to distinguish between them. Have basic computer skills with the knowledge of how to statically assign ethernet ports with IP's, use Microsoft applications such as email or browser functions. Have good customer service skills. Able to manage assigned tasks. Duties: Installing or mounting electronic equipment in relay racks, on a wall, or backboard. Pulling cable vertically and horizontally and terminating. Work from a ladder or elevated positions. Testing basic internet circuits using a computer or test set. Testing basic POTS lines. Working trouble tickets to restore customer service. Traveling outside of assigned work area and staying overnight. Working with different internal groups to install or restore customer service. Being on call outside of normal business hours. Tasks assigned by Manager/Supervisor. What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous Vacation and Wellness/Sick hours + 9 paid holidays 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.
    $21k-53k yearly est. Auto-Apply 39d ago
  • Field Service Technician II

    Aventiv Technologies, LLC

    Field service technician job in El Paso, TX

    Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible * $1000 sign-on bonus* Heavy travel will be required for this role. A $500 monthly stipend and mileage reimbursement provided. Job Purpose: Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and installs all Securus' products, features and equipment. Position also provides support to our tablet customers by assisting in administering the program by making sure tablets are fully utilized and proper inventories are maintained, and extra inventory or damaged inventory is returned. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving. Provides installation assistance, training or troubleshooting assistance to a FSA and/or FST1. Essential Duties * Repairs, maintains, programs and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities * Repairs/installs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities within assigned area of responsibility. * Maintain and provide operations support for site surveys, pre-bid meetings and/or sales conferences * Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information * Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution * Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services * Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required * Maintains inventory of equipment and tools · Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.) * Demonstrates proficient skills with telephony-pulling cable, terminating cable, trouble shoot wiring, loading configuration files, install and maintain all Securus equipment Knowledge, Skills, and Abilities * Demonstrate the proficient understanding of the customers' service needs and work to improve the operation of their facility with regard to all of Securus products such as: Inmate Calling System, Video Visitation, Kiosk and/or Tablets * Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, wireless, networking, conduit, industry, and Securus equipment) * Ability to work all tasks to completion with a high sense of urgency and the highest work quality * Negotiates alternatives means of resolving issues and escalates issues when necessary. * Responds to requests from management and customers via phone, e-mail and/or with reporting * Adheres to Field Service Standards and all Company policies. * Self-starting, able to self-train on telephony-based product line * Excellent ability at multi-tasking, setting priorities and tracking issues concurrently * Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management Minimum Qualifications * High school diploma or GED * 3 years of installation repair and maintenance of telecom and networking devices. * Experience working with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technology * Telephony experience - including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / T1 / CO dial tone problems * Experience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards. Preferred Qualifications * Experience in conduit bending (EMT and Rigid) * Microsoft Certifications (A+, N+, MCSE etc…) * Cisco Certifications (CCNA etc…) * Electronics / Electrical Certification or Degree * 6 years or more of related experience * Wireless technology experience * Fiber termination experience * Previous experience working in law enforcement or correctional environment Physical Requirements Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 45 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. * $24.89 -$28.37/hr * Health Insurance * 401(k) * Disability * Life Insurance * Paid Time Off * Voluntary Benefits Aventiv Privacy Policy: *********************** Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
    $24.9-28.4 hourly 1d ago
  • Fiber Splicer

    LSCG

    Field service technician job in El Paso, TX

    Full-time Description Fiber Splicer At LSCG, we take a people-first approach to construction. We know communications infrastructure construction isn't just about fiber and towers. It's about collaboration and honesty. At LSCG, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site - we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do - that's LSCG. LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness, and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. LSCG offers competitive wages and a comprehensive benefits package that includes health, dental, matching 401K, and more. Job Summary Splicing large & small count Fiber Cables Mid Sheath Cuts. Minimum Required Qualifications Utilize proper techniques to splice fiber optic cable. Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables Troubleshooting of fiber utilizing an OTDR. Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. Proper record keeping and be able to review cable records as necessary. Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. Maintain equipment and vehicle to a high standard. Work indoors and outdoors as needed. Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. Coordinate with tech ops managers to verify and perform work as directed. Night work as needed for things like node splits. Able to be on call for emergencies involving damaged cables. Must know ribbon fiber. Must know fiber to the home. Tasks Required by a Fiber Splicer Utilize Fusion Splicer to splice Loose Tube & Ribbon fiber cable. Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables Troubleshooting of fiber utilizing an OTDR. Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. Proper record keeping and be able to review cable records as necessary. Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. Maintain equipment and vehicle to a high standard. Work indoors and outdoors as needed. Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. Coordinate with tech ops managers to verify and perform work as directed. Night work as needed for things like node splits. Able to be on call for emergencies involving damaged cables. Must know ribbon fiber. Must know fiber to the home. Knowledge required by a Fiber Splicer Telecommunications- Knowledge of transmission and CATV telecommunications systems. Public Safety- Knowledge of keeping the work area safe for the public. Computers and Electronics- Knowledge of electronic equipment and computer hardware/software for keeping proper records. Mechanical- Knowledge of optical splicing equipment like a cleaver, splicer, and bucket truck Work Conditions - Field environment, working in inclement weather; Flexibility of schedule. Disclaimer Statement This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Description 22-25/hr
    $33k-55k yearly est. 60d+ ago
  • Fiber Splicer

    Lightspeed Construction Group

    Field service technician job in El Paso, TX

    At LSCG, we take a people-first approach to construction. We know communications infrastructure construction isn't just about fiber and towers. It's about collaboration and honesty. At LSCG, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site - we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do - that's LSCG. LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness, and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. LSCG offers competitive wages and a comprehensive benefits package that includes health, dental, matching 401K, and more. Job Summary * Splicing large & small count Fiber Cables Mid Sheath Cuts. Minimum Required Qualifications * Utilize proper techniques to splice fiber optic cable. * Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables * Troubleshooting of fiber utilizing an OTDR. * Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. * Proper record keeping and be able to review cable records as necessary. * Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. * Maintain equipment and vehicle to a high standard. * Work indoors and outdoors as needed. * Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. * Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must know ribbon fiber. * Must know fiber to the home. Tasks Required by a Fiber Splicer * Utilize Fusion Splicer to splice Loose Tube & Ribbon fiber cable. * Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables * Troubleshooting of fiber utilizing an OTDR. * Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. * Proper record keeping and be able to review cable records as necessary. * Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. * Maintain equipment and vehicle to a high standard. * Work indoors and outdoors as needed. * Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. * Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must know ribbon fiber. * Must know fiber to the home. Knowledge required by a Fiber Splicer * Telecommunications- Knowledge of transmission and CATV telecommunications systems. * Public Safety- Knowledge of keeping the work area safe for the public. * Computers and Electronics- Knowledge of electronic equipment and computer hardware/software for keeping proper records. * Mechanical- Knowledge of optical splicing equipment like a cleaver, splicer, and bucket truck Work Conditions - Field environment, working in inclement weather; Flexibility of schedule. Disclaimer Statement This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Description 22-25/hr
    $33k-55k yearly est. 60d+ ago
  • Regional Service Technician 1

    Nri3Pl

    Field service technician job in El Paso, TX

    Core Function: This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Manage assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. If assigned a company vehicle it will be the technician's responsibility to maintain the vehicle in a high state of repair and cleanliness, making sure that all maintenance is up to date and completed. In some instances, our technicians are required to work out of their own personal vehicles. In this instance they are required to keep accurate records for mileage re-imbursement. The technicians must also keep their vehicle properly maintained, which includes cleanliness and regular maintenance intervals. These Technicians are also required to maintain a clean MVR as well as proof of proper insurance coverage. Must maintain good troubleshooting skills and increase their break-fix knowledge to help the company maintain IT hardware/software support for our customers in a retail/office type environment. Follow company guidelines and procedures for maintaining your assigned inventory. The inventory location could be Company Vehicle, Storage Unit or HUB location. This will include confirming all good in-bound parts for replenishment or service calls. Shipping out defective parts in a timely manner. The return of good parts no longer needed through the excess return process and keep accurate records of inventory movement and location cleanliness with minimal management oversight. As you will be the front line for our company it is expected of you to have exceptional customer service skills, appropriate casual business attire, and maintain a very high level of customer satisfaction. Pomeroy technicians utilize a web-based ticketing system to run service calls within their assigned zones. It is the responsibility of the technicians to make sure these tickets are maintained and updated daily, this includes properly updating your tickets to reflect the status for that call as well as writing correct, proper and thorough call notes, correct equipment type, serial numbers, return tracking information, parts ordering and parts usage, and call resolutions. Regional Service Technicians are evaluated on the following criteria: Meeting or exceeding their Closed-on Time/Service Level Agreement/RST Utilization goals. Meeting or exceeding Customer Service goals. Meeting or exceeding Inventory management goals Meeting or exceeding Safety goals and procedures. Meeting or exceeding set goals for training requirements and knowledge base. Meeting or exceeding service call management and expectations. Meeting or exceeding Daily admin tasks and procedures Meeting or exceeding company standards for Operating and maintaining the Company vehicle if assigned one. Meeting or exceeding company expectations in operating and reporting practices when utilizing a personal vehicle for work. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: High School Diploma or equivalent is required. AS/BS Degree in a related technical field highly desired but not required. Industry Certifications such as A+, Net+, Server+, or similar are highly desired. Minimum of 1 year Point of Sale repair, Network Equipment repair and PC repair experience highly desired. Minimum 1-year previous experience of Break Fix or Network experience that was performed in a Retail or Office type setting is highly preferred. Must be Safety Oriented and possess excellent Driving Habits and a clean MVR. Must Show good mechanical aptitude and possess the ability to Troubleshoot equipment to a sub-assembly level. Prior low voltage experience with voice/data cabling experience preferred. Ability to operate and maintain various tools, media devices and testers used to troubleshoot customer hardware/software issues. Excellent customer service skills required to properly interface with end-user customers. Must show good verbal and written communication skills. Must possess good documentation skills required to provide accurate call notation, billing, and parts order information in web-based service calls. Must possess a strong sense of urgency in managing and meeting our Service Level Agreements (SLA). The ability to work in adverse repair/installation environments and diffuse stressful situations. Must possess the ability to work independently while being a strong team player when needed. Must be physically able to lift and carry up to 50 pounds when needed. Must be able to sit for extensive periods of time while driving. Must also be able to climb a ladder up to 15' high when needed. Must be able to operate and work from an aerial work platform when needed. Must be able to pass various certification tests (Weights & Measures, etc) Company provides retail-oriented technology services 24/7/365. This position requires our technicians to be willing and available to work evenings, weekends, and holidays and be on-call to support all our retail clients. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions on a daily basis. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment and tools; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs and ladders. Specific vision abilities required by this job include close vision and the ability to adjust focus and work in some low light areas. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients, Vendors and management. Incumbents must maintain composure in a fast paced, high-quality environment where personal and team accountabilities are the defining factors. General office environment Work is performed at a Retail environment and may require up to 15% walking. Job Type: Part-time Pay: From $23.00 per hour Expected hours: No more than 30 per week Benefits: Flexible schedule Paid training Schedule: Holidays Monday to Friday On call Overtime Weekends as needed Education: High school or equivalent (Preferred) Experience: Programmable logic controllers: 1 year (Preferred) Mechanical knowledge: 1 year (Preferred) Willingness to travel: 75-100% (Preferred) Work Location: On the road #LI-BB1
    $23 hourly 22h ago
  • Regional Service Technician 1

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Field service technician job in El Paso, TX

    Core Function: This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Manage assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. If assigned a company vehicle it will be the technician's responsibility to maintain the vehicle in a high state of repair and cleanliness, making sure that all maintenance is up to date and completed. In some instances, our technicians are required to work out of their own personal vehicles. In this instance they are required to keep accurate records for mileage re-imbursement. The technicians must also keep their vehicle properly maintained, which includes cleanliness and regular maintenance intervals. These Technicians are also required to maintain a clean MVR as well as proof of proper insurance coverage. Must maintain good troubleshooting skills and increase their break-fix knowledge to help the company maintain IT hardware/software support for our customers in a retail/office type environment. Follow company guidelines and procedures for maintaining your assigned inventory. The inventory location could be Company Vehicle, Storage Unit or HUB location. This will include confirming all good in-bound parts for replenishment or service calls. Shipping out defective parts in a timely manner. The return of good parts no longer needed through the excess return process and keep accurate records of inventory movement and location cleanliness with minimal management oversight. As you will be the front line for our company it is expected of you to have exceptional customer service skills, appropriate casual business attire, and maintain a very high level of customer satisfaction. Pomeroy technicians utilize a web-based ticketing system to run service calls within their assigned zones. It is the responsibility of the technicians to make sure these tickets are maintained and updated daily, this includes properly updating your tickets to reflect the status for that call as well as writing correct, proper and thorough call notes, correct equipment type, serial numbers, return tracking information, parts ordering and parts usage, and call resolutions. Regional Service Technicians are evaluated on the following criteria: Meeting or exceeding their Closed-on Time/Service Level Agreement/RST Utilization goals. Meeting or exceeding Customer Service goals. Meeting or exceeding Inventory management goals Meeting or exceeding Safety goals and procedures. Meeting or exceeding set goals for training requirements and knowledge base. Meeting or exceeding service call management and expectations. Meeting or exceeding Daily admin tasks and procedures Meeting or exceeding company standards for Operating and maintaining the Company vehicle if assigned one. Meeting or exceeding company expectations in operating and reporting practices when utilizing a personal vehicle for work. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: High School Diploma or equivalent is required. AS/BS Degree in a related technical field highly desired but not required. Industry Certifications such as A+, Net+, Server+, or similar are highly desired. Minimum of 1 year Point of Sale repair, Network Equipment repair and PC repair experience highly desired. Minimum 1-year previous experience of Break Fix or Network experience that was performed in a Retail or Office type setting is highly preferred. Must be Safety Oriented and possess excellent Driving Habits and a clean MVR. Must Show good mechanical aptitude and possess the ability to Troubleshoot equipment to a sub-assembly level. Prior low voltage experience with voice/data cabling experience preferred. Ability to operate and maintain various tools, media devices and testers used to troubleshoot customer hardware/software issues. Excellent customer service skills required to properly interface with end-user customers. Must show good verbal and written communication skills. Must possess good documentation skills required to provide accurate call notation, billing, and parts order information in web-based service calls. Must possess a strong sense of urgency in managing and meeting our Service Level Agreements (SLA). The ability to work in adverse repair/installation environments and diffuse stressful situations. Must possess the ability to work independently while being a strong team player when needed. Must be physically able to lift and carry up to 50 pounds when needed. Must be able to sit for extensive periods of time while driving. Must also be able to climb a ladder up to 15' high when needed. Must be able to operate and work from an aerial work platform when needed. Must be able to pass various certification tests (Weights & Measures, etc) Company provides retail-oriented technology services 24/7/365. This position requires our technicians to be willing and available to work evenings, weekends, and holidays and be on-call to support all our retail clients. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions on a daily basis. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment and tools; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs and ladders. Specific vision abilities required by this job include close vision and the ability to adjust focus and work in some low light areas. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients, Vendors and management. Incumbents must maintain composure in a fast paced, high-quality environment where personal and team accountabilities are the defining factors. General office environment Work is performed at a Retail environment and may require up to 15% walking. Job Type: Part-time Pay: From $23.00 per hour Expected hours: No more than 30 per week Benefits: Flexible schedule Paid training Schedule: Holidays Monday to Friday On call Overtime Weekends as needed Education: High school or equivalent (Preferred) Experience: Programmable logic controllers: 1 year (Preferred) Mechanical knowledge: 1 year (Preferred) Willingness to travel: 75-100% (Preferred) Work Location: On the road #LI-BB1
    $23 hourly 22h ago
  • Bilingual Field Technician - Mobile Repairs

    United Smart Tech 4.5company rating

    Field service technician job in El Paso, TX

    Love fixing tech and want a job on the go? Join uBreakiFix by Asurion as a Field Technician and get paid to travel locally, solve tech problems, and make customers smile-all while growing your skills and career. Why You'll Love It: Starts at $15/hr + monthly store incentive Health, dental, vision & life insurance Paid time off Ongoing training & career development Your office is our company van-freedom & flexibility What You'll Do: Drive a fully equipped repair van to customer locations Diagnose and repair smartphones, tablets & other tech Deliver friendly, in-home service experiences Promote device protection + support plans What You'll Bring: Experience in customer service, tech repair, or retail Comfortable driving and working independently Basic mobile OS/hardware knowledge and soldering Great communication + problem-solving skills Flexible availability (retail hours + weekends) Bilingual (English & Spanish) abilities If you're tech-savvy, customer-obsessed, and ready to hit the road, and start building your career, one repair at a time. uBreakiFix by Asurion is proud to be an equal-opportunity employer, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
    $15 hourly 60d+ ago
  • Telecommunications/Electronics Technician

    Semper Valens Solutions

    Field service technician job in Fort Bliss, TX

    Semper Valens Solutions is looking for a Telecommunications/Electronics Technician to organize and lead telecommunications installations on the Customer site. The Telecommunications/Electronics Technician will perform site surveys and document current site telecommunications configuration and user requirements. The Technician will design and optimize telecommunications topologies, direct and lead development of engineering installation packages and project drawings, and develop equipment and system test plans. The Technician will be responsible for the development of the on-site installation schedules, mobilization of the telecommunications installation team, and will direct and lead documentation of the configuration changes at each site. Responsibilities: Perform surveys and assessments in accordance with the requirements for survey and design of LAN/WLAN upgrades identified in the latest design plan. Perform pre-survey tasks to include: Participate in the Same Page pre-deployment for Survey and Pre-Deployment Site Survey meetings. Ensure personnel have the appropriate hard and soft copy drawings and programs to view, print and modify the drawings as needed. Review all site-specific documentation including the historic site documentation. Submit a Daily Site Survey Report to accurately reflect survey activities. Complete an Outbuildings Connectivity (OBC) Spider Diagram Drawing. Survey the WLAN devices, infrastructure and radio frequency (RF) signatures. Includes using AirMagnet Survey Pro and predictive heat mapping. Heat map the location and use the information for the preliminary prediction of AM placements for all locations requiring new WLAN AM placements Perform fiber/copper cable testing during the survey. Utilize fiber cleaning pens on the fiber before testing and report fiber and copper cable test results. Ensure clear and readable pictures in accordance with the Digital Picture. Collect, verify, and organize all network configurations for both LAN and WLAN. Physically inspect each proposed cable pathway for any new proposed LAN Work Area Outlet (WAO) or AP/AM outlets. The Technician shall document the type of penetration required and the composition and fire-rating of the physical wall/ceiling/floor to be penetrated. Survey and inspect all CMR/SEA communications rooms and associated infrastructure for proper grounding and bonding in accordance with the latest version of the DHA TR&G. Ensure all CMR/SEA cabinets, equipment racks, ladder rack, cable trays/baskets, and/or backbone conduits are properly bonded to the Primary Bonding Busbar (PBB) or Secondary Bonding Busbar (SBB). Survey all power receptacle types, plug types, power distribution units (PDUs) and UPS systems supporting LAN/WLAN equipment. UPS make/model, size, age, current power load (percentage), serviceability, network monitoring capability, bonding/grounding and battery capacities shall be captured during the survey process. Complete survey close-out activities after all survey activities and prior to the scheduled onsite out brief. Will require remaining onsite until Customer acceptance of close-out activities. Education/Experience: Must have 2 years of telecommunications /electronics vocational training or professional certification from an ABET accredited technical school or equivalent military school and 5 years' experience in two or more of the specialties identified. A substitution for training may be applied with 10 years of experience in two or more of these specialties. Familiarity with the following technologies is required: Cisco, Juniper, or Ruckus, switches, wireless LAN controllers, and wireless access points/air monitors connected with CAT 5e/6 copper or single/multimode fiber. Additional equipment includes PDUs and UPS's. IT/ADP Level I or IT/ADP Level II. Proficient at trouble-shooting problems with telecommunications equipment to include system interfaces and power/ground issues. Experience in troubleshooting and activating circuits and preparing test reports. Proficient in using common test equipment (e.g. digital and Ethernet test sets, oscilloscopes, spectrum analyzers, power meters/analyzers). Proficient in testing communications and power equipment/systems and following standard test procedures. Experience performing surveys and assessments in accordance with requirement for LAN/WLAN design upgrades. Experience performing pre-survey tasks. Willing to travel in performance of required work responsibilities. Clearance: DoD Secret Clearance required based on Tier III investigation. About Semper Valens Solutions: Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan. Semper Valens Solutions is an Equal Opportunity Employer Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at **************.Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws. All Jobs at Semper Valens Solutions: ********************************
    $39k-60k yearly est. 2d ago
  • Field Service Technician

    Astrophysics Inc. 3.1company rating

    Field service technician job in El Paso, TX

    Job Description Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near El Paso, Texas. Job Summary The Field Service Technician is responsible for on-site installation, preventative maintenance, and corrective maintenance of Astrophysics products at various customer locations. In this role, the technician will troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports. The Field Service Technician must maintain a professional appearance and provide exceptional customer service. The Field Service Technician position requires the ability to travel, reliable vehicle transport, and a valid driver's license. Essential Functions: Perform on-site installation, and preventative and corrective maintenance. Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, and expense reports. Test faulty equipment to diagnose malfunctions and return the defective parts regularly, as parts are accumulated and shipping is cost-effective. Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensuring timely and accurate completion. Review machine and customer information prior to arriving on-site, and prepare the necessary equipment, parts, and documentation in advance. Update the customer and Astrophysics service headquarters on progress and status of service call. Deliver the customer package, including warranty, customer survey, and copies of all relevant reports. Ensure an outstanding customer service experience. Promote the sale of extended warranty service contracts and repeat x-ray purchases. Provide operator and/or technical training. Provide technical phone support and documentation as needed. Provide support for custom product installations, upgrades, and special projects as required. Education and Experience: Associate's or Bachelor's Degree in Electronics, Computer Engineering, or related field. 2-7 years technical support or field service experience. Excellent analytical, problem-solving and troubleshooting ability. Excellent customer service skills. Professional appearance, demeanor and attitude. Ability to consistently travel to various work sites. Fluent in both written and verbal English. Must be eligible for and able to maintain a Secret-level security clearance. Benefits & Perks: Excellent medical, dental and vision benefits 401K plan with 4% employer match 11 paid holidays, 10 PTO days Free donuts on Fridays, company luncheons and year end party! Additional travel perks and incentives Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today! Equal Opportunity Employer Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call *************** and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Powered by ExactHire:187544
    $54k-87k yearly est. 23d ago
  • Fiber Splicer

    LSCG

    Field service technician job in El Paso, TX

    Job DescriptionDescription: Fiber Splicer At LSCG, we take a people-first approach to construction. We know communications infrastructure construction isn't just about fiber and towers. It's about collaboration and honesty. At LSCG, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site - we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do - that's LSCG. LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness, and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. LSCG offers competitive wages and a comprehensive benefits package that includes health, dental, matching 401K, and more. Job Summary Splicing large & small count Fiber Cables Mid Sheath Cuts. Minimum Required Qualifications Utilize proper techniques to splice fiber optic cable. Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables Troubleshooting of fiber utilizing an OTDR. Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. Proper record keeping and be able to review cable records as necessary. Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. Maintain equipment and vehicle to a high standard. Work indoors and outdoors as needed. Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. Coordinate with tech ops managers to verify and perform work as directed. Night work as needed for things like node splits. Able to be on call for emergencies involving damaged cables. Must know ribbon fiber. Must know fiber to the home. Tasks Required by a Fiber Splicer Utilize Fusion Splicer to splice Loose Tube & Ribbon fiber cable. Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables Troubleshooting of fiber utilizing an OTDR. Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible. Proper record keeping and be able to review cable records as necessary. Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines. Maintain equipment and vehicle to a high standard. Work indoors and outdoors as needed. Iterate to the project/construction managers detailed accounts of field activity, both verbal and written. Coordinate with tech ops managers to verify and perform work as directed. Night work as needed for things like node splits. Able to be on call for emergencies involving damaged cables. Must know ribbon fiber. Must know fiber to the home. Knowledge required by a Fiber Splicer Telecommunications- Knowledge of transmission and CATV telecommunications systems. Public Safety- Knowledge of keeping the work area safe for the public. Computers and Electronics- Knowledge of electronic equipment and computer hardware/software for keeping proper records. Mechanical- Knowledge of optical splicing equipment like a cleaver, splicer, and bucket truck Work Conditions - Field environment, working in inclement weather; Flexibility of schedule. Disclaimer Statement This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Requirements:
    $33k-55k yearly est. 2d ago

Learn more about field service technician jobs

How much does a field service technician earn in Las Cruces, NM?

The average field service technician in Las Cruces, NM earns between $39,000 and $91,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.

Average field service technician salary in Las Cruces, NM

$59,000

What are the biggest employers of Field Service Technicians in Las Cruces, NM?

The biggest employers of Field Service Technicians in Las Cruces, NM are:
  1. Bayer
  2. Nunhems U.S.
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