AV Field Service Technician
Field Service Technician Job 14 miles from Livermore
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr
Field Service Engineer
Field Service Technician Job 7 miles from Livermore
To provide field-based technical support for the service and maintenance needs of the SMS product line. This will include support for reactive service calls, planned maintenance activities, field based system upgrades and/or enhancements, and assistance with local sales and marketing activities in the assigned territory. A major goal of this position is to ensure that customer satisfactions levels are maintained at the highest level possible. This position reports to the Area Service Manager for the territory and will have frequent interactions with the National Service Business Manager. Additionally, frequent interactions with the Dealer network, direct service personnel and customers will be required.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
· Perform preventative maintenance, service, and repair on SMS imaging products based on training and experience.
· Perform the installation of products and lead or coordinate installation activities with required service personnel.
· Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation, etc. in a timely manner.
• Maintain excellent customer relationships through effective customer service, timely and efficient installations, service, and maintenance.
• Maintaining daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
· Aide and support the Company's business through the overall promotion of the company and it products.
· Submit administrative paperwork such as travel expenses, mileage expenses, overtime schedules and other forms as required in a timely fashion.
· Perform other duties, with limited assistance, as assigned by the Area Service Manager
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION/EXPERIENCE:
Associate degree in Electronics Technology or a related discipline is required, plus at least five years' experience as an x-ray field service technician or engineer. Ability to read and understand electrical diagrams and schematics is a required. Ability to read and understand mechanical assembly instructions is required. Computer skills including Word, Excel and others that are pertinent to the position are required. PC/Laptop skills are required.
LANGUAGE SKILLS:
Individuals must have the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write short correspondence, send and receive communications via e-mail. Must be able to effectively communicate with internal staff and others in person, via phone or e-mail. Excellent inter-personal skills and written/oral skills are required. ·
MATHEMATICAL SKILLS:
Basic math skills are required including the ability to add, subtract, multiply, and divide in all common units of measure, using whole numbers, common fractions, and decimals, trigonometry, and geometry. Must be able to convert these skills for use on the computer.
REASONING ABILITY:
Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the ability to generate work schedules to effectively complete all assigned tasks in a timely manner to meet schedules.
PHYSICAL DEMANDS:
Moderate physical demands for this position with under 50% standing and bending is required. Proper use of ergonomic computer accessories may lessen hand and wrist problems related to computer use.
WORK ENVIRONMENT:
The noise level in this work area is generally minimal
Field Services Engineer
Field Service Technician Job 14 miles from Livermore
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Service Technician
Field Service Technician Job 38 miles from Livermore
The Field Service Technician provides onsite repair and installation services for various OEM products, including desktops, laptops, and tablets. The role involves direct interaction with clients to address and resolve technical issues promptly and accurately.
Responsibilities:
Provide onsite hardware repair and installation for laptops, desktops, workstations, and tablets.
Perform maintenance, upgrades, and repairs of IT products.
Ensure all service level agreements (SLAs) are met.
Communicate effectively with clients and team members.
Prioritize and manage multiple technical issues simultaneously.
Complete administrative tasks related to each service call.
Follow company standards for security, safety, and quality.
Skills:
Ability to lift and move computer equipment up to 50 lbs.
Own a basic repair toolkit, PC, and mobile phone.
Strong customer support and communication skills.
Basic troubleshooting and break/fix skills for laptops and desktops.
Knowledge of operating systems, hardware, and standard software applications.
Ability to install, test, and configure desktop, laptop, and tablet systems.
Experience with software imaging and component replacements (e.g., memory, hard drives, SSDs, screens, keyboards).
Qualifications:
High school diploma or equivalent.
Relevant technical qualification and 6-12 months of work experience.
PC repair certifications preferred.
Experience with deskside support and ticket management tools is a bonus.
Accountabilities:
Complete required certifications for PC repairs.
Perform fault diagnosis and effective troubleshooting.
Maintain parts inventory and adhere to return deadlines.
Keep accurate real-time updates in the system.
Field Services Engineer
Field Service Technician Job 14 miles from Livermore
Sr. Field Services Engineer
FULLTIME EMPLOYEMENT: Paid Hourly
Up to 5k signing bonus
Company car, gas, insurance
Number of Openings: 1
Work Authorization? USC, GC
Must Haves
3 -5+ years of experience in Building Automation Systems Programming & Commissioning
Loading controllers
Configuring databases
Previous commercial or industrial HVAC experience
Ability to configure, set up or retrofit new systems
Strong computer skills
Basic computer networking
Ability to configure windows servers and databases
Ability to work independently 75% of the time
Ability to travel throughout the service area, with occasional overnight stays
Highschool diploma
Valid Driver's License and driving record acceptable to Honeywell
Plusses:
Niagara Tridium Certification
Technical Training & Building Automation Controls Experience
Can program more than one system Tridium, Niagara N4, Integrate 3rd party systems such as BACnet, LON, and Modbus on chillers, boilers, VFDs, generators, rooftop units (RTU), VRF, FAS, etc
Day to Day:
As a Senior Field Service Tech services the San Francisco area, you will play a critical role in providing advanced technical support and expertise for our customers in the Building Automation (BA) business unit. You will be responsible for troubleshooting and resolving complex technical issues related to Direct Digital Control (DDC) systems, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager, and you'll work at customer sites within a designated service area . In this role, you will impact the efficiency, productivity, and sustainability of our customers' buildings by providing exceptional technical support and service.
Key Responsibilities
Participate in on-site walk-throughs, formal commissioning, and customer demonstration/training on projects.
Provide onsite and offsite technical support during installation, start-up, commissioning, and turnover process. Complete programming and commissioning process
Oversee and/or assist with installation of controls systems to control Boilers, Chillers, Process Water Systems, RTUs, Air Handlers, etc
Run one-off problems, scenarios, and integrations based on the needs of the customer
Develop and program graphical displays to monitor and adjust mechanical systems operations (EBI Front End Command Control Interface)
Perform system back-ups and install appropriate updates and patches
Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
Complete required documentation for work performed or other contractual obligations
Proper use of safety personal protection equipment
Security and other clearances as required by customer
Assist with design, estimating, and installation of various building auto
Compensation:
$28.50/hr to $34.80/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Technical Leader, Hardware System and Board Failure Analysis
Field Service Technician Job 27 miles from Livermore
The application window is expected to close on: 05/05/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are
received.
Meet the Team
We are a close-knit team focused on hardware quality and failure analysis, within a larger hardware engineering organization which designs, implements, and delivers leading Switching and Routing products. The Common Hardware Group (CHG) delivers the silicon, optics, and hardware platforms for Cisco's core Switching, Routing, and Wireless products. We design the networking hardware for Enterprises and Service Providers of various sizes, the Public Sector, and Non-Profit Organizations across the world. Cisco Silicon One (#CiscoSiliconOne) is the only unifying silicon architecture in the market that enables customers to deploy the best-of-breed silicon from Top of Rack (TOR) switches all the way through web scale data centers and across service provider, enterprise networks, and data centers with a fully unified routing and switching portfolio.
Your Impact
In this highly visible role as Hardware Failure Analysis Technical Lead, you will lead failure analysis effort on switches and routers. You will be responsible for performing in-depth root cause analysis, and determination of contributing factors and corrective actions for improvement of field product quality. You will perform fault reproduction, troubleshooting, system characterization, and root cause analysis of product issues, while ensuring efficient bug tracking and resolution. You will prepare comprehensive technical reports for customers and Cisco leadership detailing findings from product failure investigations.
You have a passion for technical failure investigations, hardware root cause analysis and quality engineering. You possess an in-depth knowledge of networking products and high speed serdes interfaces. You are an excellent communicator and can present information to groups.
Minimum Qualifications
•Bachelor's degree in electrical engineering or computer engineering or related degree
•8 years of experience in hardware board circuit and system design, troubleshooting, and failure analysis
•Experience with design for high-speed signals with SerDes / serial transmission technologies
•Experience with electrical diagnostics and measurement equipment - oscilloscopes, digital multimeter, Logic Analyzers, Network Traffic generators (Ixia, Spirent), etc.
Preferred Qualifications
•Experience with CPUs/embedded CPUs, FPGAs/PLDs and good understanding of control interfaces such as PCIe, MDIO, SPI, I2C
•Experience with MS Excel and data collection
•Familiarity with Python, PERL or similar scripting and execution languages
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that owers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Field Service Technician
Field Service Technician Job 14 miles from Livermore
Job Title: Field Service Technician
Coverage area: San Francisco & Peninsula area
Department: Service (Operations)
Reports to: Service Manager
FLSA Status: Hourly, Non - Exempt
SUMMARY: The Field Service Technician provides customer service in person and/or by telephone to customers in and around the San Francisco and Peninsula areas. Technician will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access & revenue control system) network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform field repairs on parking access system and building access systems, software and/or hardware related
Troubleshoot and correct problems on devices/equipment, down to board level, low voltage
Correct/fixes; minor to complex software issues on parking/access systems
Understand and troubleshoot the entire setup of a SKIDATA network (LAN)
Properly identifies all network devices on a LAN (router, modem, switch etc.)
Can properly use handheld devices like, but not limited to, multi meter, Network tester, toner, etc.
Understand basic relay logic
Works with upper-level support to setup/configure firewall, router, and other network devices
Provides effective customer service, to internal and external customers
Properly identifies when higher level support is needed. Work closely with peers and support team to ensure customer expectations are met
Effectively execute troubleshooting instructions from higher level support
Properly maintain vehicle status and maintenance, as required
Properly maintains his/her inventory levels, by properly transacting in ERP (SNOW) system
Communicates effectively with service coordinator, advisors, and service management team
Responsible for transactions for assigned work orders (WOs) in ERP system on a per WO basis (parts and labor), also to include maintenance checklist, as required by existing processes
Perform monthly preventative maintenance - scheduled inspection, cleaning, lubricating, and adjusting of the equipment
Other duties, as assigned
QUALIFICATIONS:
This is an experienced level position within the Service Department. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Must be at least 21 years old, with a valid driver's license; have and maintain a driving record clean of any major or numerous violations
Must be able to drive to field / customer locations to performing field work
Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations
Must possess aptitude to learn new technologies
The ability to work independently all while keeping others informed of your processes and progress via multiple avenues - including ERP System, email, and/or phone
Proficiency in Microsoft Project, Excel, and PowerPoint
Must be able to complete SKIDATA technical certified training courses - within 24 months; or, has completed required certified courses in the technical career track. Specific product/equipment and software training supplied by SKIDATA
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) or equivalent and two (2) years of training/experience in related field required, or equivalent combination of education and experience. Good skills in the use of hand tools required, experience using ERP software a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver's License, in state of residence.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to drive motor vehicle; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception; standing for long periods of time; climbing ladders, stairs, ramps; handling and assembling small parts, use of a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and computers/digital equipment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and/or automobiles. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
TRAVEL:
There may be occasional travel outside of the employee's regular region; this travel may be by airplane or vehicle and will be planned with as much advanced notice as possible.
SCHEDULE:
Monday through Friday - Available 8am - 5pm. Saturday and Sundays - Possible with advance notification. The general hours of the position are Monday through Friday (8 a.m. to 5 p.m.); however, the expectations is that you be flexible to work as the needs of the business require. This may require occasional overtime; working on Saturday/weekends; and/or before or after the hours of 8 a.m. to 5 p.m. Technicians are required to be on an on-call rotation for one week per month. Supervisor will give as much advance notice as possible and try to evenly distribute hours based on business needs among the employees with skills, knowledge and ability for the work that needs to be accomplished.
SKIDATA, Inc. is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
Hourly pay range from $27 to $33.
(Final compensation is determined by factors including location, candidate experience, education and skillset, as well as local market variances).
Field Service Technician
Field Service Technician Job 42 miles from Livermore
Kodak Alaris is a global technology company that's delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees' creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.
The Alaris division of Kodak Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.
Job description
This individual will be responsible for on-site repairing and installing company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Primary responsibility is to ensure customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Essential Responsibilities
Responsible for overall territory management including related administration pertaining to customer calls, timely completion of service reports, expense reports and weekly time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers.
Performs necessary installation, servicing and preventative maintenance of equipment.
Provides operator training and ongoing support and education for customers including new products and programs, etc.
Acts as customer liaison and help drive customer issues to resolution.
Drives revenue growth initiatives as assigned by management.
Maintains company assets in accordance with company guidelines.
Ensures all customers and company policies are adhered to
Consistently meets all performance goals.
Lift up to 50 lbs
Maintain clean driving record to company requirements.
Skills and/or Knowledge Specification
A working knowledge of PC operating systems, software applications and basic knowledge of computer networking
3 or more years of related field service experience
High school diploma or GED required
Compensation $30.00 - $32.00 per hour, based on experience
Kodak Alaris is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.
Electromechanical Technician
Field Service Technician Job 27 miles from Livermore
Responsible for installing, maintaining, troubleshooting, and repairing electrical, electronic, and electromechanical systems used in the manufacturing of residential energy storage systems and microinverters. This role requires a strong combination of electrical, mechanical, and software-oriented skills to ensure the proper function of automated assembly equipment and computer-controlled test systems.
Essential Duties and Responsibilities:
Develop and optimize test programs and mechanical processes for production systems.
Create and maintain documentation for Test Operators, Mechanical Assemblers, and quality assurance reference.
Lead daily assembly operations, including mechanical build, system integration, functional test, and final QC verification of products.
Perform calibration, maintenance, and diagnostics on test equipment, and coordinate with external vendors as needed.
Ensure adherence to safety protocols, assembly procedures, and test standards.
Submit technical inquiries for unclear or conflicting instructions, BOMs, or design documentation.
Provide real-time feedback to Engineering and Quality regarding design or process issues during builds.
Identify and implement continuous improvement initiatives to increase production efficiency and reduce defects.
Analyze yield, test, and failure data; report on trends and propose corrective actions.
Maintain version control and revision history of assembly and test programs.
Other duties can and will likely be assigned as needed.
Minimum Qualifications:
Strong working knowledge of AC (120V/240V) and DC power systems (48V, 400V+), residential electrical wiring, and power conversion systems.
Demonstrated experience with PCB-level troubleshooting, component identification, and schematic reading.
Understanding of electromechanical assembly processes including torque specs, fastener selection, cable routing, and ESD safety.
Proven ability to prioritize tasks and remain organized under pressure in a production environment.
Must be fluent in English (written and verbal) to effectively read technical documents and communicate with cross-functional teams.
Prior hands-on experience in technical manufacturing or test role is required.
Skills:
Strong teamwork and interpersonal communication skills.
Ability to interpret electrical schematics, mechanical drawings, and assembly instructions.
High proficiency in Microsoft Excel; capable of generating test reports, data logs, and productivity metrics.
Comfortable using electronic test equipment such as oscilloscopes, multimeters, electronic loads, and programmable power supplies.
Familiarity with ERP and MES systems is a plus.
Compensation: $80K to $100K based on experience
At Power Center, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Power Systems Lead (BMS)
Field Service Technician Job 38 miles from Livermore
We're looking for an experienced and forward-thinking Power Systems Manager to lead the design, development, and integration of the next-generation battery packs and Battery Management Systems (BMS). This is a hands-on, high-impact role where your expertise will directly shape the future of energy storage solutions and their seamless application in advanced systems.
As a key technical leader on the team, you'll drive the entire lifecycle of power systems-from concept to deployment-helping push the boundaries of what's possible in solar-powered and battery-integrated applications.
🔋 What You'll Do
Lead end-to-end development of custom battery packs, ensuring optimal performance, safety, and reliability.
Oversee in-house design, assembly, and rigorous testing processes aligned with top-tier quality standards.
Design and develop advanced BMS with a focus on circuit design and control, ensuring accurate data monitoring and communication via CANBUS.
Collaborate across engineering teams to ensure energy systems are fully optimized for their intended applications.
Spearhead validation and testing protocols including durability, safety, and environmental performance.
Apply expertise in solar energy systems to maximize battery efficiency and power transfer.
Integrate solar charging solutions to support energy storage and overall system performance.
Provide strategic insight into the role of solar-powered storage in advanced power system management.
✅ What You Bring
5+ years of experience in power systems, with at least 2 years in a leadership or technical lead role.
Proven track record in battery pack design, development, and validation.
Deep understanding of BMS architecture, including analog/digital circuit design and CANBUS communication.
Strong project leadership and team collaboration skills across multidisciplinary teams.
Familiarity with industry safety standards, thermal management, and energy storage technologies.
Solid grasp of solar power integration and charging systems.
Bachelor's or Master's degree in Electrical, Mechanical, or related Engineering fields.
Exceptional problem-solving skills and attention to detail.
🌟 Bonus Skills (Nice to Have)
Experience with high-voltage battery systems and associated safety protocols.
Familiarity with simulation tools or hardware-in-the-loop (HIL) testing.
Knowledge of manufacturing processes for battery packs and related components.
Experience in thermal and mechanical design for energy storage systems.
DC-DC converter design experience.
Technical Lead, Cloud & ML Systems
Field Service Technician Job 28 miles from Livermore
Technical Lead, Cloud & ML Systems - Applied Research Lab, Menlo Park
Are you passionate about building cutting-edge infrastructure to support AI research and deployment? Do you thrive in scaling applications from 0 to 1 and working at the intersection of research and product development? Join our Applied Research Lab in Menlo Park as a Technical Lead, Cloud & ML Systems and help shape the future of machine learning systems!
What You'll Do:
Design, build, and scale robust infrastructure for ML model development, training, and deployment.
Optimize and manage MLOps pipelines, including data pipelines, training workflows, and model-serving infrastructure.
Work with cloud platforms (AWS, GCP, Azure) and container orchestration technologies to ensure high availability and scalability.
Collaborate closely with researchers and product teams to bridge the gap between innovation and practical implementation.
Mentor and guide junior engineers in best practices for system design, ML infrastructure, and MLOps methodologies.
What We're Looking For:
Proven experience in scaling web/desktop applications from 0 to 1.
Strong expertise in cloud computing platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker, etc.).
Hands-on experience in MLOps: designing and maintaining data pipelines, training workflows, and model-serving systems for cutting-edge AI models.
Deep understanding of the research-product tension and ability to balance rapid iteration with scalable system design.
Strong leadership skills, with experience managing and mentoring high-energy, motivated teams.
Why Join Us?
Work on some of the most exciting challenges in applied AI and ML infrastructure.
Be part of a dynamic, collaborative team that values innovation and technical excellence.
Competitive salary, benefits, and opportunities for professional growth.
If you're ready to build and scale the backbone of AI research and deployment, we'd love to hear from you! Apply now to join our team in Menlo Park.
MAC & Desktop Technician
Field Service Technician Job 27 miles from Livermore
Duration: 06 Months (Possibility of extension/conversion based on performance and budget)
Client: One of the largest Data Storage Devices manufacturers in the US
Are you a career Technical IT Professional who enjoys navigating IT in a world class IT Environment? Do you have a proven track record of successfully supporting the most important people in a company with efficient and effective IT service? If so, we are hiring customer-centric IT Desktop Technicians and IT Professionals that can provide IT Services to our C-Level executives for all their IT experience needs. This position requires excellent communication skills and the ability to process technical situations quickly and return actions to accomplish the needed goals. We are looking for highly motivated, positive people with can-do attitudes to help our team make the most important leaders in our Fortune 200 company successful.
Duties:
Provide IT services to C-Level Leadership and their direct staff.
Establish trust and confidence with C-level executives and their direct staff.
Understand the unique needs of C-Level users, develop actions to deliver the experience.
Partner and facilitate action items with the broader IT Enterprise Service Organizations.
Work and collaborate in a world class team of C-Suite Technicians and Professionals.
Develop, author, and revise standard operating procedures for C-Suite IT.
Flexible with work hours to accommodate core and off hour events.
Ability to operate and travel (domestic and international) between different sites and locations.
Qualifications:
2+ years of experience in an IT support position working in a large corporate environment.
1+ years working as dedicated support for C-Level Leaders and their staff.
Adept at assessing a situation for severity, urgency and responding appropriately.
Proven efficiency at implementing working and lasting solutions to technical problems.
Experience working with Mac/PC hardware and software, mobile phones/tablets, a wide array of computing peripherals and accessories.
Ability to diagnose, troubleshoot and resolve issues with a wide array of hardware and software in a fast-paced corporate office environment.
Familiar with Microsoft System Center Configuration Manager (SCCM) and JAMF administration.
Can quickly learn and understand modern and current technologies to deliver effective solutions.
Ability to develop the needed IT Solutions to deliver an executive event.
Adept with PC/Mac and Mobile technologies, unified communications, and conferencing technologies, both software and hardware.
Broad working knowledge of networking, storage, and server technologies.
Experience establishing, administrating, supporting and sunsetting IT Services for HW/SW.
Electromechanical Technician
Field Service Technician Job 27 miles from Livermore
Aqua Satellite's vision is to make ocean data accessible easily and inexpensively to industry and science. We will accomplish this with plentiful autonomous underwater vehicles capable of reaching anywhere in the ocean with a high degree of speed, endurance, and sensing capability. Key to our platform is integrating embodied intelligence and edge computation that enable safe navigation, high-resolution mapping, and scientific discoveries. Aqua Satellite is based in Northern California, but will operate all over the world. We are a small team with keen interest in the ocean and the planet, learning by doing and pushing the boundaries of technology.
Role Overview
Our team is seeking an experienced and multidisciplinary technician to grow with our engineering and test team based in Mountain View. You will have a critical role in developing prototype hardware, integrating operational AUVs, and testing in both the lab and field. With your help we will increase our pace of learning and deployment, scaling the availability of hardware and feeding back improvements into the product development pipeline. You thrive in a fast-paced environment, enjoy interacting with and supporting experts in variety of fields (mechanical, electrical, software), and growing into new areas of expertise alongside your colleagues.
Responsibilities
Prototype PCB fabrication, assembly, and soldering
Wire harness assembly
Electrical and mechanical subsystem integration
Light hand tool fabrication
3D printing
Mechanical assembly of custom and off-the-shelf parts
Composite repair (using epoxy and other adhesives)
Field testing support
Writing work instructions and preparing manufacturing drawings
Managing and prioritizing incoming task requests
Procurement of components, materials, and supplies
Maintaining work area cleanliness
Stock management and organization
Providing feedback to engineering team
Build embedded hardware and software subsystems for motor controllers, cameras, communications, and embedded sensors such as IMUs
Conduct experimentation and testing to learn about the operating environment, failure modes, and real-world needs of the systems you build
Required
Strong understanding interfacing with electronic subsystems
Prior assembly and integration experience
Experience reading datasheets and bringing up new hardware
Excellent debugging skills
Proactive, able to take initiative and work independently.
Strong verbal and written communication skills.
Desired
Experience with mechanical fabrication in a variety of materials
Practical experience working with embedded systems using ROS and Linux
Passionate about robots in the real-world for scientific discovery and learning more about our planet; ocean experience a plus
Benefits & Compensation
Aqua Satellite has flexible working hours, with this role being on-site in Mountain View (with possible hybrid work arrangements).
Compensation at Aqua Satellite is a combination of base pay and stock options. The compensation package will be determined by job-related knowledge, skills, and experience.
Aqua Satellite also offers a comprehensive benefits package, including unlimited paid time off, healthcare benefits, and a 401(k) plan with a company match.
Aqua Satellite is an Equal Opportunity Employer.
TECHNICAL Operations Digital Marketing with mobile, API conversion, and Apps
Field Service Technician Job 26 miles from Livermore
Fintech Company
Charlotte NC OR Oakland, CA
HYBRID - 3 days a week onsite in Charlotte NC
Needed ASAP
6 month contract that will extend
Technical Role-Paid Channel Marketing Campaigns-Technical Operations- SQL Tag Management and API
This is a TECHNICAL ROLE and must have these skills to apply-- MUST HAVE- STRONG APP TO APP experience in the paid marketing space, APP TO APP experience a must, paid social media a must, conversion to API a must establishing pipelines, connect data. Must be able to read understand and manipulate the code that exists. Google Tag Manager a must. Mobile a must for campaign analysis
MUST HAVE THE ABOVE TECHNICAL SKILLS TO APPLY
About the Role The Growth Technology Associate is key to driving paid marketing machine. Your role is to help establish, optimize, and enable complex marketing initiatives through expert support of our paid channel marketing campaigns. We need someone that has hands-on experience working with marketing campaigns on paid channels and is well-versed in the technical and operational components of attribution, tracking, and optimization.
What You Will Do: Technical Operations
● Manage technical implementation and troubleshooting across growing list of paid channels (Google, Meta, TikTok, Snapchat, DSPs)
● Configure and maintain tracking infrastructure using Google Tag Manager, MMP's (Branch.io), and internal attribution systems
● Execute SQL queries for audience, conversion tracking, campaign analysis and troubleshooting in Google BigQuery Channel Management
● Lead technical integration of new marketing channels and scaling campaigns
● Optimize campaign performance through technical improvements and data analysis
● Partner with marketing and analytics teams on campaign execution using proprietary platforms
● Ensure tracking accuracy and resolve cross-platform discrepancies Process Development
● Create technical documentation and best practices for the Growth Tech team
● Drive process improvements for marketing operations and technical infrastructure
Minimum Basic Requirements:
● Minimum 2 years' experience in a quantitative field
● Experienced in using paid marketing platforms (e.g. Google, YouTube, Snapchat, TikTok, Facebook)
● Familiar with mobile measurement platforms (Branch.io , AppsFlyer) for mobile campaign analysis
● Skilled in Tag Management, pixel tracking, and web-based traffic attribution
● Knowledge of audience conversion APIs and conversion optimization on native advertising platforms
● Proven ability to manage complex projects with multiple stakeholders
● Advanced analytical skills with attention to detail and accuracy
Preferred Qualifications:
● Demonstrates strong ownership with well-developed problems solving skills
● Strong written and verbal communication skills
● Hands-on, high capacity doer, multi-tasker
● Proficient in SQL and data analysis
● Experience with full funnel marketing KPIs, campaign executions, optimizations and sharing results and learnings with stakeholders
What's Great About It: ● You will have a directly measurable impact on our business and the financial progress of our 100MM + members ● Very fast paced team pushing cutting edge of Credit Karma marketing technology ● The role is highly cross-functional and there are tremendous growth opportunities for expanding your knowledge base across several disciplines ● We are an extremely data driven organization with a deep appreciate for technology & how to leverage it for driving more beneficial member experiences ● You will influence our product roadmaps and ensure our tech stack remains best in class
Rad Tech II Full Time Rotate
Field Service Technician Job 44 miles from Livermore
Up to $30,000 Sign-On bonus based on experience
Welcome to Emanuel Medical Center
Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online! Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve.
We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.
Comprehensive benefits for medical (free PPO plan for employee and family), prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including employee assistance program (EAP)
Time away from work programs for paid time off, long- and short-term plan coverage
Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
Education support through tuition assistance, student loan assistance, certification support, and online educational program
Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
Registered nurses - Retirement medical benefit account (RMBA) - 2% of annual eligible income set aside in accordance with program guidelines
Benefits may vary by location and role
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Summary
Operates radiation imaging equipment. Performs radiographic procedures and related techniques to produce diagnostic images. Assists radiologist and other physicians performing imaging procedures. Provides procedural-related patient care and education. Maintains record and documentation for procedures.
Sign on bonus doesn't apply to internal applicants
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
AV Field Service Technician
Field Service Technician Job 38 miles from Livermore
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr
Field Services Engineer
Field Service Technician Job 27 miles from Livermore
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Services Engineer
Field Service Technician Job 38 miles from Livermore
Sr. Field Services Engineer
FULLTIME EMPLOYEMENT: Paid Hourly
Up to 5k signing bonus
Company car, gas, insurance
Number of Openings: 1
Work Authorization? USC, GC
Must Haves
3 -5+ years of experience in Building Automation Systems Programming & Commissioning
Loading controllers
Configuring databases
Previous commercial or industrial HVAC experience
Ability to configure, set up or retrofit new systems
Strong computer skills
Basic computer networking
Ability to configure windows servers and databases
Ability to work independently 75% of the time
Ability to travel throughout the service area, with occasional overnight stays
Highschool diploma
Valid Driver's License and driving record acceptable to Honeywell
Plusses:
Niagara Tridium Certification
Technical Training & Building Automation Controls Experience
Can program more than one system Tridium, Niagara N4, Integrate 3rd party systems such as BACnet, LON, and Modbus on chillers, boilers, VFDs, generators, rooftop units (RTU), VRF, FAS, etc
Day to Day:
As a Senior Field Service Tech services the San Francisco area, you will play a critical role in providing advanced technical support and expertise for our customers in the Building Automation (BA) business unit. You will be responsible for troubleshooting and resolving complex technical issues related to Direct Digital Control (DDC) systems, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager, and you'll work at customer sites within a designated service area . In this role, you will impact the efficiency, productivity, and sustainability of our customers' buildings by providing exceptional technical support and service.
Key Responsibilities
Participate in on-site walk-throughs, formal commissioning, and customer demonstration/training on projects.
Provide onsite and offsite technical support during installation, start-up, commissioning, and turnover process. Complete programming and commissioning process
Oversee and/or assist with installation of controls systems to control Boilers, Chillers, Process Water Systems, RTUs, Air Handlers, etc
Run one-off problems, scenarios, and integrations based on the needs of the customer
Develop and program graphical displays to monitor and adjust mechanical systems operations (EBI Front End Command Control Interface)
Perform system back-ups and install appropriate updates and patches
Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
Complete required documentation for work performed or other contractual obligations
Proper use of safety personal protection equipment
Security and other clearances as required by customer
Assist with design, estimating, and installation of various building auto
Compensation:
$28.50/hr to $34.80/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Field Service Technician
Field Service Technician Job 27 miles from Livermore
Job Title: Field Service Technician
Coverage area: San Francisco & Peninsula area
Department: Service (Operations)
Reports to: Service Manager
FLSA Status: Hourly, Non - Exempt
SUMMARY: The Field Service Technician provides customer service in person and/or by telephone to customers in and around the San Francisco and Peninsula areas. Technician will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access & revenue control system) network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform field repairs on parking access system and building access systems, software and/or hardware related
Troubleshoot and correct problems on devices/equipment, down to board level, low voltage
Correct/fixes; minor to complex software issues on parking/access systems
Understand and troubleshoot the entire setup of a SKIDATA network (LAN)
Properly identifies all network devices on a LAN (router, modem, switch etc.)
Can properly use handheld devices like, but not limited to, multi meter, Network tester, toner, etc.
Understand basic relay logic
Works with upper-level support to setup/configure firewall, router, and other network devices
Provides effective customer service, to internal and external customers
Properly identifies when higher level support is needed. Work closely with peers and support team to ensure customer expectations are met
Effectively execute troubleshooting instructions from higher level support
Properly maintain vehicle status and maintenance, as required
Properly maintains his/her inventory levels, by properly transacting in ERP (SNOW) system
Communicates effectively with service coordinator, advisors, and service management team
Responsible for transactions for assigned work orders (WOs) in ERP system on a per WO basis (parts and labor), also to include maintenance checklist, as required by existing processes
Perform monthly preventative maintenance - scheduled inspection, cleaning, lubricating, and adjusting of the equipment
Other duties, as assigned
QUALIFICATIONS:
This is an experienced level position within the Service Department. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Must be at least 21 years old, with a valid driver's license; have and maintain a driving record clean of any major or numerous violations
Must be able to drive to field / customer locations to performing field work
Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations
Must possess aptitude to learn new technologies
The ability to work independently all while keeping others informed of your processes and progress via multiple avenues - including ERP System, email, and/or phone
Proficiency in Microsoft Project, Excel, and PowerPoint
Must be able to complete SKIDATA technical certified training courses - within 24 months; or, has completed required certified courses in the technical career track. Specific product/equipment and software training supplied by SKIDATA
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) or equivalent and two (2) years of training/experience in related field required, or equivalent combination of education and experience. Good skills in the use of hand tools required, experience using ERP software a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver's License, in state of residence.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to drive motor vehicle; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception; standing for long periods of time; climbing ladders, stairs, ramps; handling and assembling small parts, use of a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and computers/digital equipment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and/or automobiles. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
TRAVEL:
There may be occasional travel outside of the employee's regular region; this travel may be by airplane or vehicle and will be planned with as much advanced notice as possible.
SCHEDULE:
Monday through Friday - Available 8am - 5pm. Saturday and Sundays - Possible with advance notification. The general hours of the position are Monday through Friday (8 a.m. to 5 p.m.); however, the expectations is that you be flexible to work as the needs of the business require. This may require occasional overtime; working on Saturday/weekends; and/or before or after the hours of 8 a.m. to 5 p.m. Technicians are required to be on an on-call rotation for one week per month. Supervisor will give as much advance notice as possible and try to evenly distribute hours based on business needs among the employees with skills, knowledge and ability for the work that needs to be accomplished.
SKIDATA, Inc. is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
Hourly pay range from $27 to $33.
(Final compensation is determined by factors including location, candidate experience, education and skillset, as well as local market variances).
AV Field Service Technician
Field Service Technician Job 27 miles from Livermore
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr