Field Service Technician
Field Service Technician Job 10 miles from Palm City
PREMIER Lab Supply, Inc. is looking for a skilled and dependable Service Technician to join our team who will provide service and customer support during field visits or inbound calls from customers. The field service technician will diagnose errors or technical problems and determine proper solutions while responding to customer calls in a timely manner, providing technical service and maintenance support at customer locations. Individuals who are technically well-versed and are able to help clients install, repair and maintain hardware and software while building relationships with customers will succeed in this role.
Responsibilities
Equipment Maintenance: Perform routine maintenance, inspections, and repairs on various hydraulic, electrical, and pneumatic equipment. Service Technician will also provide customer with installation of equipment and training on the operation of equipment once purchased.
Troubleshooting: Investigate and identify problems reported by customers or detected during routine checks. Diagnose technical problems, replace any malfunctioning components, upgrade internal components, run equipment tests to ensure stability, create reports of performed processes, follow client's specifications on operating equipment, and adhere to the safety standards
Customer Interaction: Interact with customers in a professional and courteous manner. Address their concerns, answer questions, and provide clear explanations regarding repairs or maintenance. Must have the ability to communicate clearly, address customer concerns, and maintain a positive demeanor while working collaboratively and independently
Documentation: Maintain accurate records of service calls, repairs performed, and parts used using Service Fusion software. Complete detailed service reports and update relevant databases.
Travel - Field service Technician will be traveling 50-75% of the time to PREMIER's customers sites
Qualifications
AS/BS in electronics, industrial mechanics or training and experience from military or technical school
High school diploma or equivalent AND 4 years of field experience
Strong written and verbal communication skills
Must have valid driver's license and a good driving record
Self motivated and able to operate independently. Detail oriented, thorough, and organized
Occasional international travel maybe required
Benefits
**$1500 SIGN ON BONUS upon completion of 6 months of employment**
Paid Training
Holiday Pay, PTO
Health Insurance
401K Plan & Company Match
Profit Sharing Plan
Computer Field Tech Position- Port Saint Lucie
Field Service Technician Job 10 miles from Palm City
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Lead Service Technician - Palm Beach County
Field Service Technician Job 34 miles from Palm City
at Heritage Service Group
Lead Service Tech
Field Service Technician Job 18 miles from Palm City
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready process flow (which includes what materials/labor, tools/equipment, and PPE are needed), and refurbishment activities to all WillScot products. The Lead Service Tech is expected to fully comply with all WillScot policies and all relevant laws and regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-effective, and high-quality manner. As the Lead Service Tech, you promote safety throughout the day.
WHAT YOU'LL BE DOING:
* Acts in accordance with WillScot safety, transportation, and environmental policies
* Leads and acts to promote health and safety results through creating a safer workplace
* Attends safety meetings
* Maintains a clean and organized work area
* Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
* Performs repairs and modifications, where applicable, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
* Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
* Performs service-related tasks in the yard, as requested by the branch leadership to include check-in/out (off/on rent) inspections of off-rented buildings by physically inspecting to determine repair scope of work, as well as damages for customer invoicing.
* Create floor plan drawings as needed and relocate fleet units within the branch lot
* Delegate tasks assigned for the day as needed to team members
* Update production boards with status and help with work order questions
* Partner with Production Supervisors to escalate any issues that arise for quick resolution
EDUCATION AND QUALIFICATIONS:
* High school diploma or equivalent is required
* 1 year of experience required
* Must be able to delegate tasks to keep production on track
* Good communication skills
* Able to conduct safety walks and coach other employees on proper safety protocols
* Ability to work independently in a fast-paced environment
* Some knowledge of computers is necessary and good communications skills are required for dealing with customers, sales-people, contractors, shop personnel as well as WillScot employees at various branch locations
* Carpentry knowledge and experience
* Electrical, plumbing, HVAC and welding experience is a plus
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
Technical Lead, Services Reliability & Management
Field Service Technician Job 34 miles from Palm City
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About Digital Technology:
We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.
We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.
Role:
We are looking for a technology expert to lead and coordinate Services Management operations and support for deployed microservices across various domains. In this hands-on role, you will be responsible for understanding and resolving and/or directing activities related to services support. The successful candidate will have a proven background in supporting mission-critical software solutions, excellent communication skills, and a strong motivation to achieve results in a fast-paced environment
What you get to do in this role:
* Oversee and ensure high-performance support for deployed microservices, including AI/ML, foundational, and integration services.
* Collaborate closely with different internal departments to understand their business requirements and manage expectations clearly.
* Engage with peers across various departments to comprehend their critical needs and provide reliable support services that enhance business efficiency.
* Tasked with proactively monitoring and troubleshooting service performance, ensuring high availability and reliability to minimize any potential business impact.
* Engage with partner teams to gather comprehensive details on service alerts.
* Analyze each incident thoroughly to identify the root cause, develop and provide technical solutions as necessary to resolve the incidents
* Responsible for preparing and communicating operational metrics both within the organization and to external stakeholders.
* Lead and mentor a team of engineers, fostering a culture of continuous improvement.
* Define and rollout best practices for technical support and operational activities.
* Stay updated with the latest industry trends and technologies, advocating for their adoption where appropriate.
Qualifications
To be successful in this role you have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 10+ years of professional software delivery experience, with a focus on Microservices architecture and support.
* Strong proficiency in Java and/or Python.
* Extensive experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
* Deep understanding of RESTful APIs and API gateway technologies.
* Strong knowledge of SQL, NoSQL, and in-memory databases.
* Familiarity with CI/CD tools such as Jenkins, GitLab CI.
* Knowledge of event-driven architectures and messaging systems like Kafka, RabbitMQ.
* Excellent problem-solving skills and the ability to think critically and analytically.
* Experience with cloud platforms such as Azure, or Google Cloud.
* Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk.
* Experience in defining and rolling out key support/operational processes is essential.
* Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
* Team leadership experience and mindset to celebrate successes and acknowledge the hard work and dedication of the team.
#DTjobs
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Field Service Representative (Florida)
Field Service Technician Job 46 miles from Palm City
Field Service Representative
Build an Aviation Career You're Proud Of
Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you'll also enjoy our great perks.
As a Field Service Representative, you'll have responsibility for Mobile Service Team activities on gas turbine powered aircraft, technical troubleshooting, problem solving, engine changes and engine repairs in the field. The incumbent can be based anywhere in the United States.
What you'll do:
(Not listed in order of importance. Other duties may be assigned.)
Perform inspection, airframe interface, ground operation, troubleshooting, adjustment and repair of engines and related accessories, as installed in customer aircraft per manufacturer's instructions.
Accomplish duties in a manner that presents an image of professionalism to the customer and their agents that is the embodiment of service assistance in conforming the results to the manufacturer's approved modification specifications in engines and related accessories.
Proficiently perform the attachment of Powerplant "Quick Engine Change" components and installation of the powerplants in the aircraft as well as the installation of propellers, governors, and engine related accessories.
Monitor tooling calibrations for any equipment used to perform designated tasks.
Perform any appropriate inspection they are certified to perform following completion of engine repairs and modifications and the inspection of powerplants following their installation into the aircraft for final acceptance and release to service.
Make airworthiness determinations and providing suitable certification for the work performed including the Final Inspection and “Release to Service” of any work accomplished within the Repair Station's Rating either at the Repair Station or at any other location.
Position Requirements:
Ability to express or exchange ideas verbally with peers, clients, and public.
Ability to get along with co-workers and peers.
Maintenance of regular attendance and punctuality within customary tolerances.
Looking for maintenance professionals who hold an A&P license with well-developed technical knowledge on any of these specific types and models of TFE731 / PT6A / PW300 / PW500 / JT15D / Spey / Tay / HTF7000 / GTCP 36 APU / BR710 / CFM56 / LEAP / CF34 / AE3007 / CFE738 aircraft turbine engines.
College degree OR high school graduate with technical vocational training and knowledge normally achieved through graduation from a university, trade school or military aircraft maintenance program, or an equivalent apprenticeship program.
Must possess effective written and verbal communications skills.
Must have proper hand tools.
Must be able to speak, read, and write in the English language.
Must have A&P License.
Must possess a valid driver's license.
Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position.
Ability to lift and carry up to 25 pounds independently
Must have a valid passport or be able to obtain one
Must be authorized to work in the US.
Preferred Characteristics
Must be able to tolerate periods of elevated noise exposure due to engine testing.
Must be able to tolerate frequent exposure to outside weather conditions.
Must be able to travel between 70-90 % of the time.
May be required to travel to locations outside of the United States
Benefits that make life better:
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Field Service Technician
Field Service Technician Job 34 miles from Palm City
Full-time Description
LET'S BUILD THE INDUSTRY'S NEXT GREAT TEAM Now in our 19th year, Authority HVAC is a company that knows you have to treat your employees right in order to treat your customers right. We are a leader within the $1B multi-site HVAC category-our customers are among the largest retail chains in the U.S. Our company culture is built on long-term vision, ethical behavior, respect, and hard work.We perform light commercial preventative maintenance, repairs, and unit replacements in California, Arizona, Nevada, and Texas. We maintain over 7,000 store locations across the country. We value people with a growth mindset, resiliency, and personal drive. We invest in our employees by providing training, technology, vehicles, tools, and benefits. Last but not least, we offer a fun environment. We take our results seriously, but we work hard to be a company where people look forward to coming to work every day. We invite you to learn more about what makes Authority HVAC a unique employment opportunity.
HVAC Service Technician Responsibilities:
Responding to Customer Service Requests (service calls)
Performing routine maintenance on customer equipment
Diagnose and repair issues related to system performance or failure
Installation of new HVAC equipment
On-call for one week, every 2-4 weeks as required (Frequency varies based on location)
HVAC Service Technician Additional Responsibilities:
Utilization of company web-based software system to capture client signatures and close out service requests
Communicating with the Service Coordinator on a daily basis
Maintaining current vehicle inventory, cleanliness and maintenance
Participate in meetings and training
HVAC Service Technician Qualifications:
Must be able to lift at least 70 lbs. and must be willing and able to climb ladders.
Must have 2+ years of commercial HVAC experience.
Light commercial refrigeration experience, preferred but not required
Must be able to successfully complete a criminal background check, drug test, and driver's license check
EPA Certification Universal
HVAC Service Technician Benefits
Paid Holidays
Competitive pay
PTO
Health and dental insurance
401k with company match
Boot and tool allowance
Fleet vehicles/gas card
Smart tablet/phone
Professional uniforms
Required education:
High school or equivalent
Required experience:
HVAC service: 2+ years
Job Type:
Full-time
Pay: $28.00 - $35.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8-hour shift
On call
Weekends as needed
Requirements
Field Service Technician Qualifications:
Must be able to lift at least 70 lbs. and must be willing and able to climb ladders.
Must have 2+ years of commercial HVAC experience.
Must have refrigeration experience.
Light commercial refrigeration experience, preferred but not required
Must be able to successfully complete a criminal background check, drug test, and driver's license check
EPA Certification Universal
Required experience:
HVAC Field Service Experience: 2+ years
#AuthorityHVAC
Salary Description $28.00 - $35.00 per hour
Field Service Engineer Job Details | JENOPTIK AG
Field Service Technician Job 20 miles from Palm City
RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO): * System design, build, and test, including camera, solar, battery & electrical elements * Component repair, maintenance, calibration and certification * Onsite installations & training in various locations across the Americas, "gets the job done".
* Technical Support by e-mail, phone, or onsite for our customers in the Americas
* Maintains rapport with customers by examining complaints and identifying solutions
* Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
* Performs all other duties as assigned
REQUIREMENTS:
* Position is located in Prince Georges County
* 4-year degree or Certification in the electrical/technical field
* Prior field engineering and electrical experience essential
* 3 years of experience with component-level repair and/or assembly in a workshop
* Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
* Ability to work well under pressure and manage a challenging workload
* Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
* Experience in SAP, or other ERP/MRP database
REQUIREMENTS (CONTINUED):
* Up to 50% travel possible, international and domestic
* Valid driver's license and Passport required
* Effective communication skills, both written and verbal
* Must possess "soft skills": personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
* Skilled in dealing with people effectively and politely
* International service experience is desirable
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.
The employee must be able to lift and/or move up to 50 pounds.
About Jenoptik
At Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you're one of us, come meet the challenges facing the world. At Jenoptik, we're creating a better future for all of us.
The Jenoptik Smart Mobility Solutions division offers photonics-based, innovative and sustainable solutions, including technologies and services for traffic safety, public safety and toll control.
For this purpose, Jenoptik develops, manufactures and distributes components, systems and services which contribute towards greater road traffic safety throughout the world. The product portfolio comprises comprehensive systems relating to all aspects of road traffic, such as speed measurement and red light monitoring systems, OEM (Original Equipment Manufacturer) products and systems for the detection of traffic violations.
Thanks to the digital combination of several sensor technologies with software and data management, Jenoptik is also a new systems supplier for truck toll monitoring on federal highways in Germany.
Work with us to ensure that our components, systems and services contribute to making roads and communities safer.
Have we made you interested in this position?
If so, we look forward to receiving your online application.
Should you need any further information, please do not hesitate to contact us.
Field Service Technician
Field Service Technician Job 41 miles from Palm City
We are looking for a knowledgeable and experienced window and door service technician who can independently troubleshoot service concerns and initiate repair. Likewise, this position offers the career path to become a Quality Control personnel for the territory. Those who apply should have exceptional in-home customer service skills and the ability to present the company well.
Service Technician Responsibilities
Perform initial inspection and repair any identified issues while on-site; or implement a solution plan if needed.
Assess and report any quality issues in reference to the installation process.
Produce timely and detailed service reports.
Check and update field automation systems and databases.
Adhere to company procedures and protocols.
Be a team player willing to help installation crews and warehouse as needed.
Requirements
MUST have Service Technician and/or installation experience with windows and doors.
Maintains the highest level of customer service and professional attitude.
Detail oriented.
Quality and precision focused.
Dependable and hardworking.
Bilingual in English/Spanish is a plus!
If you can perform all on-site activities in relation to installation, repair, management, and maintenance of projects, you are highly encouraged to apply!
Benefits
401(k) matching
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Service Technician / Lead Installer
Field Service Technician Job 17 miles from Palm City
Benefits:
401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Health insurance
Paid time off
Signing bonus
Training & development
Vision insurance
The Service Technician reports to the Service Manager, and is responsible for performing a range of HVACR jobs for residential customers and light commercial customers. This position requires an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Alford Air Conditioning, Inc.. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other Alford Air Conditioning, Inc. technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:
Performing routine HVACR service activities without direct oversight or on-site assistance.
Assisting the Senior Service Technician(s) in the training of other Alford Air Conditioning, Inc. employees on service-related subjects, including call-back prevention and equipment protocols.
Conducting sales of IAQ, unit components, unit replacements, add-on units, and residential service contracts.
Performing related duties as directed by the Service Manager.
Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
SIGN ON BONUS
Job Qualifications:
High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
One or more years of successful experience, either as a commercial service or installation technician.
Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other (Alford Air Conditioning, Inc. employees.
Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in (state).
Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Alford Air Conditioning, Inc. insurance carrier
Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.
Compensation: $26.00 - $40.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Lead Service Technician
Field Service Technician Job 4 miles from Palm City
Duct Doctor has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the work place since 1985. We have the best equipment, the best procedure and 26 years of experience to provide the best service.Based in Atlanta, Georgia, our company operations include seven southeastern major markets with customers in over 125 cities and 11 states. In 2005 we opened our first foreign franchise.The Duct Doctor difference began with the fact that our founder is one of the most renowned Board Certified Allergists in the country. The company is unique in the IAQ industry in that its management includes several NADCA Certified Air Systems Cleaning Specialists (ASCS) and two Board Certified Allergists. Job Summary:As a Service Technician, you are a key member of our team responsible for maintenance dry vents. You also develop new customers by identifying opportunities to sell additional work. Responsibilities:
Performs duct cleaning at residential locations
Communicates the basic air duct cleaning process to homeowners
Demonstrates professional knowledge of all company products and services
Clean and restore ductwork and HVAC components, dryer vents, and condenser coils
Manage customer relations and assure quality customer service
Work well with other team members and perform assigned duties at a high level
Qualifications:
Must have a valid driver's license and clean driving record
Must be 21 years old for insurance purposes
Must be able to lift 50 pounds
Must be able to climb ladders
Must be able to access crawl spaces and attics
Must be able to work nights and weekends occasionally
Must be able to travel out of town occasionally
Benefits and Perks:
Flexible Scheduling
Growth and Career Advancement Opportunities
Full and Part-Time Work Available
Great Working Environment
Compensation: $19.00 - $25.00 per hour
Duct Doctor USA has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the work place since 1985. We have the best equipment, the best procedure and 35+ years of experience to provide the best service.
Based in Atlanta, Georgia, our company operations include seven southeastern major markets with customers in over 125 cities and 11 states. In 2005 we opened our first foreign franchise.
The Duct Doctor USA difference began with the fact that our founder is one of the most renowned Board Certified Allergists in the country. The company is unique in the IAQ industry in that its management includes several NADCA Certified Air Systems Cleaning Specialists (ASCS) and two Board Certified Allergists.
Our Franchisees benefit greatly from our 35+year learning curve and all Duct Doctor USA personnel abide by both NADCA's code of ethics and our own high standards of conduct.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Duct Doctor USA Corporate.
Field Service Technician I
Field Service Technician Job 43 miles from Palm City
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible Heavy travel will be required for this role- stipend for vehicle and % of mileage reimbursement provided
Job Purpose:
Responsible for maintenance and repair telecommunication equipment, associated computers, networking, and electronic equipment and to install or assist on installing all Securus' products, features and equipment. Position also provides support to our tablet customers by assisting in administering the program by making sure tablets are fully utilized and proper inventories are maintained, and extra inventory or damaged inventory is returned. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving.
Essential Duties:
* Repairs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities within assigned area of responsibility.
* Primary representative between on-site facility personnel, Account Management & other Securus personnel setting up and maintaining tablets for use by incarcerated individuals.
* Providing technical support and troubleshooting issues with tablets.
* Ensuring security measures are in place to prevent misuse of the tablets.
* Assisting with software updates and installations on the tablets.
* Managing user accounts and access permissions on the tablets.
* Collaborating with other staff members to coordinate tablet usage schedules.
* Training incarcerated individuals on how to use the tablets effectively and responsibly.
* Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information.
* Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution.
* Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services.
* Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required.
* Maintains inventory of equipment and tools.
* Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.)
Knowledge, Skills and Abilities:
* Demonstrate the proficient understanding of the customers' service needs and work to improve the operation of their facility with regard to all of Securus products such as: Offender Calling System, Video Visitation, Kiosk and/or Tablets
* Ability to work all tasks to completion with a high sense of urgency and the highest work quality
* Must have or learn basic knowledge of Securus' products, features and equipment
* Determine when to negotiate alternatives, when to escalate a problem or when to ask for assistance in dealing with the various problems reported
* Timely responses to requests from management and customers via phone, e-mail and/or with reporting
* Adhere to Field Service Standards and all Company policies
* Self-starting, able to self-train on communications-based product line
* Excellent ability at multi-tasking, setting priorities and tracking issues concurrently
* Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management.
Minimum Qualifications:
* High School education or equivalent.
* One (1) year of installation repair and maintenance of communication and networking devices.
* Experience working with Windows OS, VOIP, and wireless technology.
Preferred Qualifications:
* Two (2) years of installation repair and maintenance of telecom and networking devices.
* Previous experience working in law enforcement or correctional environment.
Physical Requirements:
* Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.
* May be required to lift up to 50 pounds.
* Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Salary and Benefits:
At Aventiv Technologies, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
* $22.36-$25.49/hour (depending upon experience)
* Health Insurance
* 401(k)
* Disability
* Life Insurance
* Paid Time Off
* Voluntary Benefits
Aventiv Privacy Policy:
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Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
*** 3 IMMEDIATE OPENINGS - Utility Field Technicians ***
Field Service Technician Job 34 miles from Palm City
Field Technicians - West Palm Beach/Port St. Lucie Area
Scope Services, Inc. is in the process of increasing our Field Technicians for our Demand Response Business line. This position requires a self-starter with a background in the Air Conditioning service world, security system installation or the Cable T.V. installer fields. Listed below are the requirements for this position.
Job Description and Essential Job Functions:
Air Conditioning service or low voltage wiring (cabling, security system installation, etc.) experience
Must process excellent customer service skills
Basic knowledge of hand tools
Basic knowledge of test instruments
In areas that require, must have the ability to sit and pass the Journeyman's exam for the electrical or air conditioning industry.
Ability to work without direct supervision
Ability to multitask
Ability to efficiently manage time
Able to lift 50 pounds
Ability to climb extension ladder
Knowledge computer skills
Able to configure and connect Bluetooth devices
Understanding of component networking a must
Job Requirements:
Must have a Valid Driver's License and Clean Driving Record
Must be able to pass Background Check
Must be able to pass a drug test
Random drug testing performed
Must be 18 years of age
High School Diploma or Equivalent
Job Type: Full-time
Salary: $18.00 - $23.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid holidays
Schedule:
Day shift
Monday to Friday
Driver's License (Required)
West Palm Beach, FL: Relocate before starting work (Required)
Work Location: In person.
Motorcycle Service and Repair Technician
Field Service Technician Job 12 miles from Palm City
Broward Motorsports of Treasure Coast is a top quality Motorrad/Powersports dealership that is growing and looking for talented and motivated Motorcycle ATV, SXS and watercraft Service Technicians, from Entry Level to Experienced to work with. Our Motorsports service Technicians are passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.
This Dealership offers:
Market leading pay plus bonuses increase for number of hours booked
A great working environment with the latest equipment
Structured, self-paced and paid training opportunities leading to manufacturer recognition
Health, Dental, & Vision Insurance
Life and Disability Insurance
401(k) with company match
Paid time-off
Discounted Employee vehicle plan
Unlimited flag hours
As a Motorsports service technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You'll be at the forefront of innovative Motorcycle diagnostic technologies.
• Receiving and carrying-out Repair Orders as dispatched
• Performing diagnostic services and troubleshooting to determine repair needs (using test plans, wiring diagrams etc.)
• Providing labor, time, and parts estimates for repair services
• Performing high quality and efficient repair services for various Motorcycle systems, including engine, steering, suspension, brakes in accordance with Dealer and Factory standards
• Performing Quality Control checks for repaired vehicles to ensure repairs are complete
• Completing all required paperwork and documentation for repair services
• Maintaining organized, clean workspace and accounting for dealership and personal tools at all times
• Communicating directly and efficiently with Service Advisors and Parts Department Employees
• Participating in continual Motorrad proprietary training/education programs to hone skills and develop expertise in industry leading Motorrad technologies and processes
• Demonstrating behaviors consistent with Employer's values in all interactions
Qualifications
• At least 1-3 years of related mechanical / vehicular service & repair experience (Motorcycle / Powersport, Automotive, Heavy Equipment / Diesel, engine repair, etc.)
• Passion for the Motorrad / Motorsport riding lifestyle
• High School Diploma or Equivalent
• Demonstration of excellent mechanical, electrical, diagnostic and computer skills
• Must be authorized to work in the USA without requiring sponsorship
• Must have a Valid Driver's License with motorcycle endorsement
• Must perform duties and responsibilities in a safe manner
This Dealership offers associates a team environment, great benefits and ongoing training and support. If you are in alignment with core values of integrity, transparency, professionalism, respect and teamwork - now might be the time for you to accelerate your career as part of the best company in motorcycle repair. Apply today or refer a qualified friend!
Home Repair Field Staff
Field Service Technician Job 34 miles from Palm City
Full-time Description
Job Title: NR Home Repair Technician
Reports to: NR Director
Available: Full Time/Part Time
Pay: $20-$23/hour
The NR Home Repair Technician reports to the NR Director. We are seeking an experienced, hands-on, highly proficient construction craftsman to work in our Neighborhood Revitalization home repair program. The successful candidate's belief system will align with the mission and core values of Indian River Habitat for Humanity. In addition, the candidate must be able to work in a fast-paced, customer-facing role. Excellent organization, computer skills, communication, and collaboration skills, attention to detail, and flexibility are required.
We are seeking an individual who is passionate about the mission of Indian River Habitat, embodies a servant's heart, and a desire to share in the blessing of giving back to low-to-moderate income working families in need of affordable home repair here in Indian River County.
RESPONSIBILITIES:
Develop a thorough understanding of the goals, mission, and philosophy of Indian River Habitat for Humanity (IRHFH)
Relate effectively and efficiently address the needs of Habitat donors, volunteers, homeowners and staff and respond to them in a professional, respectful, and courteous manner
In accordance with IRHFH plans, specifications and quality requirements provide overall leadership to volunteers, as needed
Demonstrate the ability to establish and maintain excellent relationships with homeowners and vendors
Work effectively as a team member, including but not limited to, coordinating home assessments and scheduling upcoming projects
Ability to identify and complete home repairs to meet monthly, quarterly and annual NR goals
Perform detailed home inspections for potential critical home repair clients
Create work scopes and budget estimates that best meet homeowner needs and funding availability
Solicit and review subcontractor proposals and contracts
Identify and on-board additional subcontractors as needed
Oversee subcontractor work on projects ensuring contracts have been met
Ensure monetary and material stewardship
Conduct inspections and quality assurance checks
Assist in recruitment of skilled volunteers to help on home preservation projects
Engage with and ensure safety of volunteers on preservation projects
Material acquisition; Maintain repair tools and inventory
Perform necessary warranty work related to repairs completed by Indian River Habitat for Humanity
Attend weekly department and project meetings
Suggest potential cost saving practices and material cost saving opportunities to supervisor.
Undertake any other duties as assigned.
SKILLS REQUIRED:
Minimum of five years in a similar type construction /home repair role
Supervisory and team-building experience
Considerable experience of house construction and remodeling projects
A servant's heart and a desire to serve low-to-moderate income working families in Indian River County
Follow established procedures and systems in all areas of responsibilities and tasks unless otherwise instructed by the NR Director
Must be willing to work flexible work hours, when needed
Must be detail oriented and have the ability to multi-task
Must be both a leader and a team player
Effective communicator, written and verbal
Computer literate with Microsoft One Drive, Outlook, and Excel
Strong organizational, written, and interpersonal skills
PERSONAL ATTRIBUTES:
Personal alignment with the core values of Integrity, Leadership, Faith, Compassion, and Community
Good listener and able to engage in well-considered discussions
Good anticipatory abilities and willingness to personally act on same as needs arise
This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of fifty (50) pounds. This position also requires towing experience specifically for transporting materials and supplies to the construction sites. Indian River Habitat expects all employees to follow proper safety standards while employed by the Affiliate.
CERTIFICATES, LICENSES AND REGISTRATIONS: Must have a valid Florida driver's license and must be a legal resident of the United States.
This notice is written pursuant to the Equal Employment Opportunity Order at Executive Order 11246, as amended, and the implementing regulations at 41 CRF 60. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Fiber Splicer
Field Service Technician Job 34 miles from Palm City
At Lightspeed Construction Group, we take a people-first approach to construction. We know communications infrastructure construction isn't just about fiber and towers. It's about collaboration and honesty. At Lightspeed, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site - we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do - that's Lightspeed.
Lightspeed is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness, and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. Lightspeed offers competitive wages and a comprehensive benefits package that includes health, dental, matching 401K, and more.
Job Summary
* Splicing large & small count Fiber Cables Mid Sheath Cuts.
Minimum Required Qualifications
* Utilize proper techniques to splice fiber optic cable.
* Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables
* Troubleshooting of fiber utilizing an OTDR.
* Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible.
* Proper record keeping and be able to review cable records as necessary.
* Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines.
* Maintain equipment and vehicle to a high standard.
* Work indoors and outdoors as needed.
* Iterate to the project/construction managers detailed accounts of field activity, both verbal and written.
* Coordinate with tech ops managers to verify and perform work as directed.
* Night work as needed for things like node splits.
* Able to be on call for emergencies involving damaged cables.
* Must know ribbon fiber.
* Must know fiber to the home.
Tasks Required by a Fiber Splicer
* Utilize Fusion Splicer to splice Loose Tube & Ribbon fiber cable.
* Prep/Splice single-mode (SM) and multi-mode (MM) optical fiber cables
* Troubleshooting of fiber utilizing an OTDR.
* Strong communication skills are required between the splicer and tech ops manager to address problems as soon as possible.
* Proper record keeping and be able to review cable records as necessary.
* Knowledge, understanding, and practice of safety regulations within OSHA, NESC, NEC, and other construction-related guidelines.
* Maintain equipment and vehicle to a high standard.
* Work indoors and outdoors as needed.
* Iterate to the project/construction managers detailed accounts of field activity, both verbal and written.
* Coordinate with tech ops managers to verify and perform work as directed.
* Night work as needed for things like node splits.
* Able to be on call for emergencies involving damaged cables.
* Must know ribbon fiber.
* Must know fiber to the home.
Knowledge required by a Fiber Splicer
* Telecommunications- Knowledge of transmission and CATV telecommunications systems.
* Public Safety- Knowledge of keeping the work area safe for the public.
* Computers and Electronics- Knowledge of electronic equipment and computer hardware/software for keeping proper records.
* Mechanical- Knowledge of optical splicing equipment like a cleaver, splicer, and bucket truck
Work Conditions - Field environment, working in inclement weather; Flexibility of schedule.
Disclaimer Statement
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Salary Description
$30-33/Hr
Digital Cable Technician
Field Service Technician Job 34 miles from Palm City
Under supervision, performs basic telephone, high-speed data and digital cable installations, and services changes for residential and business customers. Performs basic troubleshooting from tap to customer's electronic devices.
Functions
Responsible for installing, relocating, troubleshooting and auditing cable services on the customer's premise.
Follows company installation policies.
Responds to customer requests and answers customer questions in a professional, courteous and effective manner.
Properly operates and maintains tools and equipment.
Prepares and maintains time logs, reports, and other related documentation in accordance with company and departmental policies.
Maintains, organizes, and stocks vehicle with the proper equipment in order to perform required duties.
Performs other duties as requested by supervisor in order to achieve departmental goals and objectives.
Qualifications
Ability to use basic cable installation tools and hand tools.
Must be able to lift 50 lbs., work in heights up to 30 ft., and in tight spaces/attics.
Valid driver's license and an acceptable driving record.
Effective verbal and written communication skills.
Must be able to pass a thorough background and drug screenings.
Flexible work schedule with the ability to work weekends.
Punctual, regular and consistent attendance record.
Note: This is a physically demanding job and will require the technician to work outside in all elements, move through small spaces, walk on roofs, climb ladders and telephone poles and move up to 50 pounds.
Education:
Requires a high school diploma or equivalent.
Experience:
Experience preferred, but not required. Training available!
Compensation:
Competitive Wages
Company Vehicle and Gas Card
Paid Training
Uniforms
Cell Phone
Full Benefits Package (Health, Vision, Dental)
401k with Company Match
Communications Unlimited, Inc. is an Equal Opportunity Employer. All employment is contingent on successful completion of a background screening, driver's license investigation, physical assessment and drug testing where permissible under State Law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Network Cabling Technician
Field Service Technician Job 31 miles from Palm City
About us
Diversified Electrical Systems, Inc. (DES) is a structured and low-voltage cabling contractor with over 20 years of experience, serving businesses and municipalities in Florida and the Southeast. We specialize in services such as pre-construction bidding, installation, service/repair, and maintenance. Our commitment to quality workmanship and customer satisfaction has made us a trusted name in the industry.
Job Overview
The Low Voltage Technician is responsible for installing, maintaining, and repairing low-voltage wiring systems, including alarms, security systems, and fire alarms. This role requires strong technical skills, attention to detail, and effective communication with clients to ensure safe, efficient, and high-quality service.
Responsibilities
As a Low Voltage Technician you will:
Coordinate with clients to install and service low-voltage systems on-site.
Respond to repair calls and troubleshoot system issues.
Read and interpret blueprints to determine optimal system layout and wiring.
Test systems for proper functionality and troubleshoot any issues.
Train clients on how to operate their installed systems.
Requirements
High school diploma or GED certificate.
Preferred:
Technician certification.
Valid Driver's License.
Knowledge, Skills, & Abilities
Previous electrician experience preferred.
Strong communication and customer service skills.
Knowledge of electrical safety procedures.
Ability to maintain and upgrade life safety systems (hardware and software).
Ability to maintain an accurate inventory of all life safety equipment, including service records, upgrades, and warranty information.
Core Competencies
Works harmoniously and builds a positive team environment.
Clearly expresses ideas and follows instructions effectively.
Processes detailed information accurately and consistently.
Maintains consistent attendance and timeliness.
Supports and develops improved methods, products, or procedures.
Plans and organizes work efficiently to meet goals.
Focuses on achieving and exceeding performance expectations.
Working Environment & Physical Requirements
Work in various environments, including outdoors and exposed to weather conditions (heat, cold, rain, wind, or dust).
Exposure to loud noise, hazardous materials, and extreme temperatures may occur.
Physical requirements include climbing, standing, stooping, crawling, kneeling, and typing.
Ability to lift up to 75 lbs.
May require working weekends, nights, or on-call as part of the job.
Travel requirements: 25-50%.
Equipment & Tools
Routinely uses hand tools, power tools, and electronic testing devices.
May also use computer/laptop, keyboard, and mouse for documentation and reporting.
Review & Evaluation
Evaluation after 90 days of employment.
Annual performance reviews thereafter.
Benefits
At Diversified Electrical Systems, Inc. (DES), we value our employees and offer a comprehensive benefits package to support your well-being and career growth. Here's what you can look forward to:
After 90 Days:
Paid Holidays: Enjoy paid holidays as outlined in the Company Policy Book, provided during new hire orientation.
Insurance Coverage: Eligible for company-sponsored health, dental, vision, disability, life, accident, and hospitalization insurance.
After 6 Months and 1,000 Hours:
401(k) Eligibility: Start building your future with access to our company-sponsored 401(k) plan.
After 1 Year and 2,080 Hours:
Vacation: Earn 40 hours of vacation per year for years 2 through 4.
Sick Hours: Receive 48 sick hours annually. Please note, sick hours do not accumulate-use them or lose them.
After 5 Years and 10,400 Hours:
Increased Vacation: Enjoy 80 hours of vacation per year for years 5 through 9.
After 10 Years and 20,800 Hours:
Further Vacation Increase: Benefit from 120 hours of vacation per year from year 10 onward.
Join us and be part of a team that values your hard work and offers rewarding benefits as you grow with us!
ELECTRONICS TECHNICIAN
Field Service Technician Job 36 miles from Palm City
Advanced skilled technical work in the installation, programming, configuration, repair, maintenance, and modification of electronic systems in a diverse electronic discipline consisting of Closed-Circuit Television (CCTV), access control, intrusion, Local Area Network (LAN), doors, gates, opening/closing controllers and a large integrated security system. Responsible for installing programs; configures, performs repairs, maintains, and modifies advanced state of the art electronic products and software that are computer-processor controlled. Exercises considerable independent judgement in the various technical phases of the work. Instructions are received in the form of Service Desk tickets, with the job detailing and planning left to the discretion of the employee. Work is performed under the general direction of a supervisor who reviews work through conferences, examination of reports, observation of work results, and equipment performance.
QUALIFICATIONS:
Associate's Degree in Electronics OR completion of a two (2) year technical/vocational electronics program OR 1,000 hours of military training in electronics; minimum of two (2) years of experience in electronics. Equivalency: Graduation from high school/equivalent recognized certification and four (4) years of related experience.
PREFERENCE FOR EXPERIENCE WITH: Internet Protocol (IP) based CCTV systems, access control, audiovisual, Supervisory Control and Data Acquisition (SCADA), and work order systems (must specify on application). Also desirable: Associate's Degree in Electrical or Electronics and apprenticeship in the utilities or chemical industry (must specify on application).
NOTE: It is not necessary to submit another application for this position if you applied 2/10-21/25.
Must be able to lift 30 pounds. Valid Florida Driver's License and PBC Risk Management Department driving history approval prior to appointment.
Bicycle Center - Service Technician
Field Service Technician Job 34 miles from Palm City
A critical member of the Bicycle Center team, the service technician balances a passion for people, a broad technical expertise, and excellence in retail practices.
A service technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding brand experiences, in store. A service technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand evangelist, and technical service ace. The service technician delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
Essential Duties/Responsibilities:
Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.
Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert.
Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs.
Advises and assists customers with their product/service selection without bias.
Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
Assists with bike sales with technical consulting, and any other bike floor duties as needed.
Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction.
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business.
Proficiency in Lightspeed point of sale systems and store operational websites.
Regular, dependable attendance and punctuality.
Requirements:
Must be able to work as business dictates which includes weekends and some holidays.
Required to stand for extensive time periods, walking, kneeling, reaching, and climbing ladders.
The employee should be able to lift at least 25 pounds or more and use proper lifting skills.
Minimum 2 years' experience preferred working as a technician/mechanic in a bicycles shop.
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service.
Strong attention to detail.
Ability to maintain open and positive relations with employees and customers.
Interest in developing own skills and knowledge.
Benefits:
Medical coverage with employer contribution for employee.
Dental and vision plans.
401K and AFLAC plans available.
Paid vacation after 1 year of employment.
Paid sick days.
Paid holidays.
Ongoing training and development.
Employee discount program.
We are an equal opportunity employer and a drug-free workplace.