Computer Field Tech Position- Killeen TX
Field service technician job in Killeen, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Field Service Technology Delivery Lead Manager
Field service technician job in Austin, TX
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Locations
Field Service Technician II
Field service technician job in Austin, TX
Job Description
The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems. Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service.
The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement. Participation in Premise One's on-call service program is a key component of this role.
Key Responsibilities
Safety & Site Preparation: Conduct pre-work site assessments and safety checks to ensure a safe working environment.
Customer Service Excellence: Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction.
Field Leadership: Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues.
Project Execution: Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards.
Autonomous Field Operations: Operate independently in the field, making informed decisions to resolve technical issues on-site.
Technical Troubleshooting: Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards.
Testing & Documentation: Test all repairs on-site in alignment with Service Operations and Engineering policies. Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards.
On-Call Rotation: Participate in the on-call rotation, providing emergency after-hours service as required.
Vehicle Maintenance: Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition.
Professional Conduct: Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions.
Continuous Improvement: Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations.
Communication: Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers.
Additional Duties: Perform other related services as required on-site, with flexibility to adapt to changing job demands.
Qualifications
Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling.
Technical Knowledge: Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies.
Industry Expertise: Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR.
Security Background: Preferred candidates will have a robust background in physical security systems.
Mechanical Aptitude: Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics.
Desired Certifications & Training
Genetec
Software House
Lenel
Feenics
Milestone
Avigilon
Crestron
Skill Requirements
Flexibility: Willingness to work overtime as needed to meet construction and service schedules.
On-Call Capability: Ability to support 24/7 client SLAs and respond to emergencies when required.
Travel: Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%.
Technical Proficiency: Competent in using computers and industry-specific software.
Physical Requirements: Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods.
Driving Record: Must possess a clean driving record and hold a current state driver's license.
Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients!
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Field Technician Starlink/Dish Network
Field service technician job in Round Rock, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week
during slower season enjoy a four-on, three-off schedule
.
Bonus Opportunity: Earn a Trained and Active Bonus of $1500.00, paid in two installments: $750.00 at 60 days of employment and $750.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Service Technician 1- Sr Service Technician
Field service technician job in Round Rock, TX
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties 1. Performs basic work using clearly prescribed procedures. 2. Responds to customer requests for service including connections and disconnections as becomes operator qualified. 3. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. 4. May disconnect service as necessary and perform collection efforts on delinquent accounts. 5. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. 6. Assists with activities to ensure responsiveness to natural gas and other emergencies. 7. Completes and maintains accurate records and reports to comply with Company and regulatory requirements. 8. May read meters and record usage for billing. OTHER DUTIES/RESPONSIBILITIES: 1. May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. 2. Is subject to reporting outside regular work area. 3. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. 4. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. 5. Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. 6. Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training. MINIMUM REQUIREMENTS Educational/Experience Level Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). Requires valid driver's license in accordance with Company standards. Certificates, Licenses, etc. While at this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path. Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills Requires ability to utilize the Company's internet/intranet web site and available resources for data entry, reference and/or retrieval tasks. Communication Skills Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Work Conditions Work requires entry to customer premises. Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces. May have residence requirement due to call-out response time. Works as an individual contributor and/or as member of a team. Physical Demands Ability to lift and carry 45 pounds from the ground to 42 inches. (Ex: lifting and carrying a meter). Ability to lift 53 pounds from the ground to 52 inches. (Ex: lifting and operating fire extinguisher). Ability to generate 95-foot pounds of force at a contact point of 70 inches. (Ex: breaking loose fittings) Ability to bend, stoop, squat, kneel, and/or crouch. Ability to walk a distance of 500 feet. Other Requirements As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Job Family:
Service and Construction
Auto-ApplyField Service Technician Nationwide Extensive Travel
Field service technician job in Killeen, TX
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places technicians in different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
Auto-ApplySOTX FIELD SERVICE REP
Field service technician job in Austin, TX
Apply now Job Title: SOTX FIELD SERVICE REP Division: Distribution Posting Area: Field Service Reps Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.
About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
What we bring to you:
* $845 per week and quarterly bonus dependent on profitability
* Woodgrain covers 75% of medical, dental and vision insurance
* 401k matching, Woodgrain matches up to 3% of your base salary
* 2 weeks PTO and 9 paid holidays
* Perks such as tuition reimbursement and large discounts off Woodgrain products
What our Merchandise Stocker does:
* Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores
* Cover service calls when regular service representatives are away or on vacation
* Full service 2-3 stores per day. Full service includes:
* CLEANING: Recovering the condition of the aisle since last service.
* STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.
* STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order.
* CULLING: Removing damaged/unsellable material and issuing credit electronically.
* MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception.
* ORDERING: Replenish inventory according to published guidelines.
* CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates.
* PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager.
* Complete tasks, projects and resets of Woodgrain products in stores
What you need to have:
* Must have a valid driver's license, proof of auto insurance and your own vehicle.
* This position is very labor intensive and requires the ability to lift/move up to 50 lbs.
Summary of Company Benefits:
* Health, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* 401(k) with a Company Match
* Group Term Life Insurance and AD&D
* Employer Paid Long-Term & Short-Term Disability
* Voluntary Supplemental Hospital and Accident Plans
* Employee Assistance Program
* 8 Company Paid Holidays & 1 Floating Holiday
* Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.
Field Service Technician Nationwide Extensive Travel
Field service technician job in Killeen, TX
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places technicians in different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
Auto-ApplyField Services Technician
Field service technician job in Austin, TX
At SPL, we're not just growing - we're advancing the boundaries of environmental science, energy, and data-driven insight. We're looking for a dedicated, detail-oriented Field Services Technician to join our team in Austin, TX. In this dynamic, hands-on role, you'll be responsible for collecting samples, maintaining field equipment, and supporting sample logistics. You'll work both independently and collaboratively to ensure accuracy, safety, and timely sample delivery. Join us and help shape a cleaner, safer future - one field visit at a time.
Why You'll Love This Role
Take your work on the road with daily site visits and client interactions;
Build expertise with field equipment and environmental sampling procedures;
Stay active with a role that blends independence, technical skill, and teamwork;
Contribute to a safety-first culture where accuracy and quality matter every day.
What You'll Do
Drive to customer sites to place and retrieve sample collection equipment;
Collect and document environmental samples accurately and thoroughly;
Prepare and ship sample kits and equipment;
Complete daily documentation and maintain clean, organized workspaces;
nteract professionally with clients during site visits;
Assist in lab operations as needed, including facility upkeep, sample disposal, receiving, and glassware prep;
Follow schedules, protocols, and procedures with minimal supervision;
Maintain and operate field equipment, including autosamplers and pH/temperature meters;
Other duties as assigned.
Requirements
What Makes You a Great Fit
High school diploma or equivalent required;
1-2 years of relevant work experience preferred;
Class D Water License highly preferred;
Previous experience with ISCO autosamplers preferred;
Valid driver's license with clean driving record required;
Effective communicator with a professional demeanor.
The Perks of Being Part of Our Team
Grow Your Future: 401(k) plan with company matching to boost your retirement savings;
Health & Wellness Covered: Comprehensive dental, vision, and health insurance plans;
Spend Smart, Live Well: Flexible HSA and FSA accounts to help manage healthcare costs;
Safety Net On Us: Employer-paid short-term and long-term disability coverage;
Celebrate & Recharge: 9 paid holidays plus a generous PTO plan to balance work and life;
Extra Protection: Employer-paid voluntary life and AD&D insurance;
Family First: Paid leave available for both parents;
Support When You Need It: Employee Assistance Program (EAP) for personal and professional help;
Exclusive Perks: Discounts on products, services, and experiences just for you.
Your Schedule and The Fine Print
Full-time position following a standard Monday through Friday schedule with 8-hour shifts;
Occasional evening and weekend work required to meet operational demands and deadlines;
Includes frequent long-distance driving and outdoor work in all weather conditions.
Our Commitment to Diversity and Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.
We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
Field Service Technician
Field service technician job in Austin, TX
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.
From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.
We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.
Want to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here.
Job Posting External
Job Duties
* Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
* Perform all assigned planned maintenance on customer lift trucks.
* Maintain a service van and its inventory.
* Process paperwork after completion of each job.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent
* Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
* Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
* Good written/verbal communication and customer care skills.
* Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
* Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
* Industry related training is preferred
* Ability to read and understand service manuals, plan, and follow-through
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
Crown also offers Service Technicians:
* Award-Winning Service Training
* Company Vehicle for Field Service Technicians
* Tool Insurance
* No Flat Rate
* 40 Hours Per Week plus Overtime
* Uniforms
* Specialty Tools
* Primarily 1st Shift
* Career Advancement Opportunities
EOE Veterans/Disabilities
Nearest Major Market: Austin
Job Segment: Maintenance, Electrical, Warehouse, Welding, Forklift, Manufacturing, Engineering
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Field service technician job in Austin, TX
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Field Service Technician Bending
Field service technician job in Austin, TX
To support customers with (but not limited to) Amada Press Brakes in the San Antonio and Austin, TX territory. This includes installation, service, operational training, networking, programming training, software training, application training, and bending automation training. The duties are not exclusive of performing the same functions for Punch Press, Shears and other general fabricating machines, including automated material loading/unloading machines.
ESSENTIAL FUNCTIONS:
Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
Able to precisely follow layout drawings and blue prints used in the installation of equipment.
Complete status (service) reports on a daily basis and expense reports on a weekly basis.
The ability to communicate in the English language.
Excellent customer relations and follow through.
Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
Operation, applications, software, and part programming capabilities, and customer training of such.
Use of Amada applications software used in line control and part programming.
Regular travel within assigned territories.
Ability to lift up to 50 lbs.
NON-ESSENTIAL FUNCTIONS:
The ability to communicate in the Spanish language.
REPORTING RELATIONSHIP:
Reports to Regional Service Manager
KNOWLEDGE:
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
SKILLS:
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Being accountable and responsible to service and support a customer through all aspects of the customer's ownership of the machine.
TRAVEL:
Routine travel within assigned territories with occasional over night stays.
Territory - San Antonio and Austin, TX
PAY RATE: $30.00 - $33.00/HR
BENEFITS:
Medical
Dental
Vision
401(K)
Life Insurance
Guardian Gap Insurance
Employee Assistance Program
Long Term Disability
Toolbox, Uniform, Laptop, Cellphone provided
$200 Boot Voucher
WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily
Field Service Technician I - Utilities (Aerial Equipment / HD Truck Preferred)
Field service technician job in Temple, TX
Main Duties & Responsibilities
Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department. Assumes Supervisors positon temporarily, as necessary.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications
Education and Experience
Formal Education High School diploma or GED
Experience 5-6 years
Required / Credentials
Valid Drivers License
Successfully completed all required training curriculum to be designated Service Field Tech I
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Not Required but Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Updating of Knowledge
Job requirements frequently change requiring re-training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring.
Creativity Job requires creativity as part of carrying out daily activities. New approaches are encouraged.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)
Physical Demands
· "NA": Not Applicable
· "O": Occasionally - (up to 3 hours/day)
· "F": Frequently - (3-6 hours/day)
· "C": Constantly - (6-8 hours/day)
F: Climbing
O: Balancing
O: Stooping
F: Kneeling
F: Crouching
F: Crawling
F: Reaching
C: Standing
F: Sitting
F: Walking
F: Feeling
F: Fingering
F: Grasping
F: Repetitive Motion
F: Talking
F: Hearing
F: Pushing - Up to 25 lbs.
F: Pulling - Up to 25 lbs.
F: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
F: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
Environmental Conditions
· "NA": Not Applicable
· "O": Occasionally - (up to 3 hours/day)
· "F": Frequently - (3-6 hours/day)
· "C": Constantly - (6-8 hours/day)
O: Inside conditions: Protection from weather but not necessarily from temperature change.
F: Outside environmental conditions: No effective protection from weather.
O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
F: Vibration: Exposure to oscillating movements of the extremities of whole body.
F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
F: Oils: There is air and/or skin exposure to oils and other cutting fluids.
O: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Not ready to apply? Connect with us for general consideration.
Auto-ApplyCustomer Service Engineer
Field service technician job in Round Rock, TX
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Field Service Engineer
Field service technician job in Austin, TX
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
ASM is hiring a Field Service Engineer (FSE) to join our Global Sales, Services & Spares IQ and Sustaining teams. In this role, you'll support semiconductor customers by installing, maintaining, and repairing advanced ASM equipment-while building strong, trusted partnerships with our clients.
What You'll Do
* Install, maintain, and repair complex electronic and electro-mechanical semiconductor equipment at customer sites.
* Provide exceptional customer support with fast, high-quality responses, always prioritizing safety.
* Work independently to resolve highly complex technical issues, meeting project goals and timelines.
* Drive issue resolution using model-based problem-solving, coordinating with product support and engineering teams.
* Troubleshoot advanced hardware and process issues and document clear procedures for standard service activities.
* Lead continuous improvement initiatives by identifying enhancements to processes, hardware, and software.
* Mentor and coach junior FSEs to support their skill development.
* Manage customer escalations and oversee beta-site projects.
What You Bring
* Bachelor's degree in Electrical Engineering, Electronics Technology, or related field; OR equivalent work experience.
* 3+ years of field service, customer support, or semiconductor equipment manufacturing experience (ALD, PECVD, EPI, or Diffusion preferred).
* Ability to travel up to 75% (domestic & international)
* Strong troubleshooting skills with complex microprocessor-controlled electro-mechanical systems.
* Hands-on experience with:
* Wafer fab processes, closed-loop gas/vacuum control, plasma systems, robotics, and electro-pneumatic controls
* Oscilloscopes, digital voltmeters (DVMs), and hand tools
* Structured problem-solving techniques
* Clear and concise communication skills (written and verbal in English).
* Strong teamwork, organizational, and multitasking abilities.
* A positive, customer-focused attitude with safety as a core value.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
ITAM Field Services specialist
Field service technician job in Austin, TX
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an ITAM Field Services specialist to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
What You'll Do
CMDB Management & Design: Serve as the primary owner and administrator of the ServiceNow CMDB, focusing on Hardware (HAM) and Software (SAM) Asset Management.
Process Implementation: Design, configure, and maintain CI (Configuration Item) classes, attributes, relationships, and discovery patterns to accurately model our IT ecosystem.
Data Integrity & Health: Proactively monitor, audit, and ensure the health, accuracy, and completeness of all asset data within the CMDB. Implement and enforce data standards.
Lifecycle Automation: Develop and automate IT asset lifecycle workflows in ServiceNow (e.g., Request, Receive, Deploy, Manage, Retire) to support ITAM Field Services and other IT teams.
HAM/SAM Support: Manage the HAM and SAM modules within ServiceNow, including hardware asset tracking, software license compliance, and reconciliation.
User Support & Training: Act as the go-to expert for the ITAM Field Services team, providing training and support to ensure proper use of the ServiceNow platform for asset-related tasks.
Reporting & Analytics: Create and maintain advanced reports, dashboards, and metrics for management to showcase compliance, cost savings, and lifecycle status.
What We're Looking For
Proven experience as a ServiceNow Administrator with a strong focus on the CMDB and IT Asset Management (ITAM) module.
Hands-on expertise in implementing and managing HAM (Hardware Asset Management) and SAM (Software Asset Management) processes within ServiceNow.
Deep understanding of CMDB concepts, including CI Class Hierarchy, Baseline, and Mid Servers.
Experience with ServiceNow Discovery and Service Mapping is a significant plus.
Strong analytical and problem-solving skills with a passion for data accuracy.
Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
ServiceNow Certified System Administrator (CSA) certification is required. IT Asset Management (CIS-ITAM) certification is a major advantage
Electrical Field Service Technician
Field service technician job in Austin, TX
Job DescriptionElectrical Field Service Technician
BHS Corrugated North America, Inc.
(Home base flexible)
About BHS Corrugated
BHS Corrugated North America is a global leader in machinery and service solutions for the corrugated packaging industry. With over 50 years of innovation and technical excellence, BHS provides advanced corrugating and digital print systems backed by unmatched customer support.
Position Summary
We are seeking a skilled Electrical Field Service Technician to join our growing team. In this role, you will install, troubleshoot, repair, and maintain high-performance corrugated machinery at customer sites. This is a hands-on, travel-based position that requires strong electrical and PLC experience, along with a customer-focused mindset.
Key Responsibilities
Travel up to 100% to customer sites across North America.
Perform electrical installations, maintenance, and troubleshooting on corrugated machinery.
Read and interpret electrical schematics, wiring diagrams, and PLC logic.
Support the commissioning and startup of new equipment.
Perform preventive maintenance and respond to emergency service calls.
Collaborate with mechanical and engineering teams to ensure optimal machine performance.
Document service activities, issues, and resolutions accurately.
Qualifications & Skills
3-5+ years of experience in industrial electrical maintenance, automation, or field service.
Strong understanding of PLC systems (Siemens preferred), VFDs, motors, and sensors.
Ability to read and interpret electrical drawings and schematics.
Technical or trade school education in Electrical, Industrial Maintenance, or a related field preferred.
Valid driver's license and ability to travel extensively; passport or eligibility to obtain one required.
Excellent troubleshooting, communication, and customer service skills.
Ability to work independently and adapt to changing priorities.
Compensation & Benefits
Competitive hourly rate (based on experience).
Overtime opportunities and daily travel per diem.
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match and paid time off.
Company-paid travel, lodging, and expense reimbursement.
Opportunities for continued technical training and professional development.
Why Join BHS Corrugated
At BHS Corrugated, you'll work with cutting-edge machinery and technology that powers the packaging industry. You'll be part of a highly skilled team that values technical expertise, teamwork, and a commitment to customer success.
If you're a hands-on technician who thrives in a fast-paced, travel-based role and enjoys solving complex technical challenges - we'd love to hear from you
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iFqxoU2UcG
Field Services Engineer
Field service technician job in Austin, TX
Description Impact is hiring a Field Services Engineer for our Nationally ranked Best and Brightest Workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Overview Impact is hiring a Field Services Engineer for our Nationally ranked Best and Brightest Workplace! The Field Services Engineer (FSE) plays a critical role in ensuring Impact Networking's clients receive top-tier IT service, support, and implementation. This position requires working in the field, traveling to local customer locations to provide onsite service, maintenance, and project execution while maintaining Impact's high standards. The FSE will collaborate with internal teams to resolve technical issues, support client onboarding, and ensure seamless IT operations. This role demands both technical expertise and strong interpersonal skills to effectively diagnose and resolve issues while delivering an exceptional customer experience. Watch the video below to learn more about our Managed IT division! đź’»
How Impact's MIT and Cloud Solutions Help Businesses
Responsibilities
Engage in Business Transformation Assessments (BTA) with an emphasis on discovery, information compilation, and data gathering. This process involves onsite discovery as well as the physical review and documentation of IT assets
The Field Services Engineer will support client technical activities, primarily at the client's location (onsite). All work at the FSE level will be assigned, reviewed, and approved by the designated Field Services Manager. This role necessitates technical expertise to aid in the implementation of core MIT networking, server, and computer technologies. These responsibilities include the setup and troubleshooting of Windows Server, Hyper-V, VMWare, Exchange, SharePoint, firewalls, switches, BDR solutions, PowerShell, Active Directory, Group Policy configuration, and cloud services such as Office 365, G-Suite, and Azure
Collaborate with the Service Desk and Operations teams to develop and execute client management and maintenance plans, including monthly maintenance and documentation
Work with clients' line of business vendors on technical requirements as needed
Documents and resolves user computing issues requiring onsite remediation, ensuring customer satisfaction is maintained
Collaborates with the Technical Operations Center (TOC) to resolve user issues, following a structured problem management process
Collaborates with various resources and vendors to provide efficient field support services. This encompasses working with third-party vendors, Line of Business (LoB) application providers, and other divisions within Impact Networking Technology
Timely documentation of issues and onsite labor performed within Impact's ticket system
Participates in ongoing training and attainment of manufacturer certifications
Cultivates and sustains relationships with customers and engineers, thereby enhancing our company's positive reputation through outstanding customer service
Maintains relationships with vendor contacts that are beneficial to the company
Adheres to standards for documenting customer network status and activities
Things We Are Looking For
Minimum of 3 years of relevant experience in IT field services
Fundamental understanding of Server Administration
Experience with Windows 2012-2022 Server
Active Directory management and maintenance
DNS, DHCP, and Remote Desktop Services
Understanding of VMWare, Hyper-V and other virtualization technologies
Storage solutions: SAN, NAS, and Shared Storage
Fundamental understanding of Firewalls, switches, and other networking technologies
Cisco Meraki, HP, and other technologies
Backup technologies
Office 365, Azure and other “cloud” solutions
Mobile operating systems (IOS, Android, Windows)
RMM tools such as N-Able, Kaseya or LabTech
MSP experience preferred
Demonstrated experience preferred:
ITIL and Service Management
Knowledge of HaloPSA Platform
Must have working knowledge of event and incident management systems including
support for Incident, Change, and Request for Information requirements.
Strong verbal and written communication skills and a customer-service focus.
Excellent problem-solving skills.
Ability to communicate and work directly with customers to identify and resolve technical issues.
Ability to take initiative.
Ability to work under pressure and manage multiple priorities.
Education/Certifications
Valid driver's license and proof of insurance
Microsoft Fundamentals certification
Certifications such as:
CompTIA Network+, A+, Security+, ITF+
Microsoft 365 Certified: Fundamentals
Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
Innovation: We embrace change because innovation lives outside the comfort zone.
Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
Honesty: We are fiercely transparent and consistently honest.
Fun: We fuel work with fun, knowing life's too short for boring.
Low Ego: We champion ideas over titles, because brilliance knows no rank.
One Team: We win as a team, we lose as a team, we are one team.
Benefits
Expected salary range of $65,000-$75,000
20 days of PTO plus 12+ paid holidays
Flexible Sick Day Policy
Paid Parental Leave
Comprehensive Health, Disability Life, Dental and Vision Plans
401(K) discretionary match & retirement plans
Continued education reimbursement
On-going training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together!
#LI-Onsite
Auto-ApplyField Service Technician | Austin, TX
Field service technician job in Austin, TX
Bermex, Inc.Full time Regular
About The Team
At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day.
What You'll Do
Meter maintenance:
Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations
Complete assigned duties in the required time frame for cycle readings
Assign sequence numbers to new services
Rearrange meter reading routes as necessary
Read meters on a daily and/or special basis, typically on a customer's premises for service bills
Evaluate unsafe conditions; may need to clean out meter boxes
Use electric, gas, water meter reading devices
Use printed materials such as service orders, maps, manuals, and computer printouts
Read meters in various environmental conditions
Extensively walk and stand for much of the workday
Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
Customer communication:
Refer all consumer complaints to the appropriate authorities
May provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must haves:
Education: Education: None. Must be 18 years of age or older
Experience: No experience necessary. Employees will be trained. Must possess a valid driver's license.
Nice to haves:
Education: High School Diploma or GED
Experience: Experience in meter reading or working in outdoor conditions; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
Your Skills:
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and route scheduling
Adequate time management skills to finish daily meter maintenance
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
This role would not be a good fit if youy
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a days work in a timely manner
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances:
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT, Inc.
Auto-ApplyField Service Tech
Field service technician job in Pflugerville, TX
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
Our Service Technicians are the face of WillScot to our clients! We're looking for a technician who can deliver technical knowledge, customer service and professionalism too. This is a great role to join our business, use your existing skills, learn about our clients and business, and grow! Hard work, talent, and the will to succeed count at WillScot. We're seeking people passionate about their careers and excited to provide our customers with a level of service unmatched in our industry!
The Field Service Technician provides outstanding customer service while troubleshooting and servicing our buildings in the field in a timely, cost-efficient manner.
WHAT YOU'LL BE DOING:
* Conducting service calls related to HVAC, plumbing and carpentry within the Branch territory
* Explaining repairs and services to customers courteously, over the phone and in-person
* Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site.
EDUCATION AND QUALIFICATIONS:
* High School diploma or GED required.
* Must have carpentry knowledge and experience.
* Electrical, plumbing, and welding experience is helpful.
* General contractor's license is preferred.
* A current valid license and good driving record required.
* Additional requirements if performing HVAC duties:
* Knowledge and experience with HVAC equipment and appliances. Must hold appropriate licenses as required by law.
* Able to work independently in a fast-paced environment is a must.
* Some knowledge of computers is necessary.
* Good communications skills to interact with customers, sales people, contractors, shop personnel and WillScot employees.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!