PMO - Technology Product Org - Financial Systems
Field service technician job in Santa Rosa, CA
**Onsite | Mountain View, CA**
We are seeking a highly skilled Project Management Office (PMO) professional to lead transformation initiatives across core financial workstreams-Procure-to-Pay (P2P), Record-to-Report (R2R), and Quote-to-Cash (Q2C)-within a dynamic Technology Product organization. This role requires strong program management expertise and familiarity with financial systems. Experience with Oracle Financial Systems and tools such as Aravo and Third Party Risk Management (3PRM) is highly advantageous.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $75 - $85 / hr. w2
Responsibilities:
Project Leadership & Execution
Lead and execute multiple financial systems workstreams.
Partner with engineers, BSAs, and cross-functional stakeholders to ensure alignment with milestones and UAT readiness.
Partner with overseas development center to ensure timelines and deliverables are met
Serve as the PMO to the Group Product Leader -attending key meetings, preparing presentations, and maintaining deliverables.
Interface with the business counterparts for dependencies, risks and impact
Stakeholder Engagement
Facilitate stakeholder meetings and communicate risks, issues, deliverables, and achievements to leadership.
Translate requirements into actionable plans and ensure timely execution.
Project Governance & Tracking
Maintain and update project plans based on meeting outcomes.
Document signoffs and decisions proactively.
Monitor project health using RAG status (Red, Amber, Green) and escalate as needed.
Testing & Quality Assurance
Lead testing efforts across financial modules.
Ensure proper configurations, testing and integrations are happening
Create and manage detailed test cases and UAT scenarios.
Reporting & Dashboards
Build and maintain JIRA dashboards for visibility into testing, progress, and blockers.
Provide ad hoc reporting and insights to leadership.
Requirements:
Experience: 7+ years in program/project management, preferably in financial systems transformation.
Technical Knowledge: Strong understanding of Oracle Financial Systems; familiarity with tools like Aravo and 3PRM is a plus.
Skills:
Proven ability to manage complex, multi-workstream programs.
Expertise in stakeholder management and cross-functional collaboration.
Strong analytical and problem-solving skills.
Proficiency in JIRA and project tracking tools.
Education: Bachelor's degree in Business, Finance, Technology, or related field; PMP or similar certification preferred.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
JOB ID: JN -072025-103044
Facilities Technician
Field service technician job in Novato, CA
We are seeking a dynamic individual to manage the day-to-day operations in a Biotech environment. This is an exciting and unique opportunity to support our Pharmaceutical Development team's office and lab space. The successful candidate will be able to thrive in a fast-paced, ever-changing environment, and manage competing priorities, while maintaining a professional demeanor with employees. In this critical role, you will serve as the primary interface between our company and its service providers, vendors, and consultants. This position requires great attention to detail, organization, and professionalism, and the ability to maintain an efficient business environment.
Responsibilities
· Performing and/or coordinating repair and maintenance activities for all facilities including labs in the Novato
· Brisbane and South San Francisco offices.
· Assist with lab operations working directly with lab employees to maintain equipment and daily supplies and needs.
Requirements
· Bachelor's degree, an Associates with 1+ year experience, or, extensive experience in the EA and project coordinator role.
· 1+ years' experience as a Project Administrator or similar role desired
· Proficiency in Microsoft Office Suite
· Excellent attention to detail, organized and methodical
· Ability to quickly produce quality project meeting notes
· Adept to organize large amounts of data, and deal effectively with repetitious work
· Exceptional verbal and written communication skills
· Skilled at prioritization, multi-tasking and excellent organizational skills
· Maintain confidentially
· Flexible Hours
Field Service Representative Instructor I
Field service technician job in Petaluma, CA
The Field Service Representative (FSR) Instructor I operates and provides instruction on Medium UAS (MUAS), specifically the Jump20 platform, in the classroom (Petaluma, CA) and in the field (various locations). In this role, one instructs to standards and ensures all MUAS flight and ground operations follow established procedures and are conducted safely. This role is primarily a part of the Training Department designated to train new hires, existing employees, and customers on our platform. Additionally, the FSR Instructor I may be responsible for the execution of flight demonstrations and conducting health and well-being checks of customer systems. This role at times may also be asked to assist Business Development, Product Line Managers, Program Managers, Customer Service and Marketing. The FSR Instructor I may at times work with engineering, technical support, and manufacturing to ensure that course material reflects current product features.
Position Responsibilities
* Operates & instructs new employees, current employees, and customers on Jump 20 Unmanned Air Systems (UAS) in the classroom and during in-person field training.
* Assist in the creation of instructional guides
* Assist students, individually or in groups, to present or reinforce learning concepts; respond to basic student questions; initiate study groups
* Effectively leads, trains and mentors small groups of students and Instructors in meeting course objectives
* Make suggestions concerning the improvement of the curriculum
* Identify and communicate to your manager, training program improvement opportunities
* Provide input on required training facilities, mockups, materials and qualifications to ensure effective training program implementation
* Ensures all system flight and ground operations follow established procedures and are conducted safely
* Conducts all necessary UAS equipment, and material inventories
* Immediately advise Flight Training Manager of any changes affecting the planned MUAS training flight operations
* Maintains proper operational status of MUAS and supporting operational systems
* Maintains situational awareness of the air vehicle's location, in-flight status, and threats to the aircraft from the air and ground
* Constantly monitors whether on-site and along intended flight paths Applies company policies and procedures to resolve complex issues
* Determines methods and procedures on new assignments and supervises & coordinates activities of others
* Other duties as assigned
* Willingness to travel regularly and for extended periods within continental United States (CONUS)
* Willingness to travel regularly and for extended periods to outside continental United States (OCONUS)
Basic Qualifications (Required Skills & Experience)
* High School diploma or GED equivalent is required
* Minimum of 2+ years of relevant experience on the Jump 20 platform
* Minimum of 2+ years of relevant experience in a lead or instructor role
* Demonstrated understanding of military tactics, operations, GPS and Navigation utilizing map and compass
* Demonstrated intermediate to advanced computer skills and proficiency with office software, productivity tools and relevant flight software
* Clean driving record required in order to drive company vehicles
* Must pass and maintain a medical and dental exam for deployment(s) should it be required
* Because of various out-of-area training/maintenance requirements, must be available on both short and long-term assignments away from home, both CONUS and OCONUS consisting of up to 75% travel.
*
Other Qualifications & Desired Competencies
* Bachelor's degree is highly preferred
* Prior military instructor/Special Operations experience highly desirable
* ·Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds
* Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
* Demonstrates communication skills as well as interpersonal skills with the ability to work well with others across disciplines
* Focuses on teamwork, collaboration and puts the success of the team above one's own interests
* Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
* Displays strong initiative and drive to accomplish goals and meet company objectives
* Takes ownership and responsibility for current and past work products
* Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Physical Demands
* Lift and/or move between 20-30 lbs. of cases of varying size (Frequent)
* Lift up to 75 pounds as well as objects of varying sizes for shipment to & set up at various training sites (Occasional)
* Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Frequent)
* Stand and/or sit for long periods of time (Constant)
* Balancing, handling, fine manipulation and grasping (Frequent)
* Good manual dexterity to assemble and disassemble product (Frequent)
* Crouching, reaching and keying (Frequent)
* Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
* Should be accustomed to isolation and is expected to work long irregular hours, weekends and holidays and in difficult situations and environments.
Clearance Level
Secret
The salary range for this role is:
$30 - $43
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required. Must be willing to work on government contracts and have the ability to obtain a security clearance.
Auto-ApplyService CCaaS Technology Delivery Lead
Field service technician job in San Francisco, CA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
Lead Service Technician
Field service technician job in Pleasant Hill, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide fast and friendly customer service
Promote sales through explaining benefits of service and products to customers
Maintain timely and professional communication with management, employees, vendors and customers
Keep supervisor informed of any maintenance problems and/or any issues that need attention
Safely operate customer vehicles with automatic and manual transmissions
Competent in diagnosing drivability and electrical failures on most makes and models
Mentor fellow technicians
Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
Maintain a clean environment, tools and equipment, using company guidelines
Know and adhere to company policies and procedures
Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
QUALIFICATIONS
ASE Certification (Preferred)
Availability to work Saturdays, and after regular business hours as needed
Reliable transportation to work
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Capability to safely operate automatic and manual transmission vehicles
Willingness to work with hazardous materials and in outdoor weather conditions
Complies with Personal Protection Equipment (PPE) regulations
Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
Ability to move and lift up to 75 pounds
Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Field service technician job in Sausalito, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Field Service Technician
Field service technician job in San Francisco, CA
WITS Solutions Inc ., headquartered Ashburn, VA, is a fast growing, premium IT Services and staffing solutions company, focused on partnering with our clients to improve their productivity and operational efficiency. Job Description Candidate qualifications:
Responsible for performing installation of hardware, hardware diagnostics, maintenance, and repairs, including multi-vendor maintenance with customer satisfaction and asset management as additional areas of responsibility: requires customer interaction while performing repairs, installations, etc.; requires ability to work nights, weekends, overtime, flex shifts; requires a willingness to travel, excellent interpersonal and relationship skills, and an innovative approach to problem-solving.
A commitment to quality and customer service also required.
Resource must have a valid driver's license and dependable transportation. Loading and unloading of parts, tools and equipment required. Bending, stooping, walking, and lifting in excess of 25 pounds required.
Qualifications
A high school diploma or GED is required at a minimum.
Preferably 1- 2 years pc or desktop support experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lead Service Technician
Field service technician job in Pleasant Hill, CA
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide fast and friendly customer service
Promote sales through explaining benefits of service and products to customers
Maintain timely and professional communication with management, employees, vendors and customers
Keep supervisor informed of any maintenance problems and/or any issues that need attention
Safely operate customer vehicles with automatic and manual transmissions
Competent in diagnosing drivability and electrical failures on most makes and models
Mentor fellow technicians
Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
Maintain a clean environment, tools and equipment, using company guidelines
Know and adhere to company policies and procedures
Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
QUALIFICATIONS
ASE Certification (Preferred)
Availability to work Saturdays, and after regular business hours as needed
Reliable transportation to work
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Capability to safely operate automatic and manual transmission vehicles
Willingness to work with hazardous materials and in outdoor weather conditions
Complies with Personal Protection Equipment (PPE) regulations
Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
Ability to move and lift up to 75 pounds
Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Compensation: $30.00 - $60.00 per hour
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
Auto-ApplyFiber Splicer
Field service technician job in Fairfield, CA
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Fiber Splicer to join our team in Fairfield, CA. In this role you will complete installation, repair and testing of fiber and the different components, splice loose tube and ribbon fiber in compliance with modern standards and connect and configure fiber optic networks for facilities while troubleshooting problems.
Why TAK?
* Full Time
* Paid Bi-Weekly
* Compensation: $30 - $45 per hour, DOE
* Full Benefits Package (Medical, Dental & Vision)
* Paid Time Off
* 401(k) with Company Match!
* 25K Company Paid Life Insurance
* Independent Work & Team Collaboration
* Career Development & Advancement Opportunities!
The Role
* Complete installation, repairs and testing of fiber and the different components
* Splice loose tube and ribbon fiber in compliance with modern standards
* Connect and configure fiber optic networks for facilities while troubleshooting problems
* Read splicing print and apply color code to print reading
* Test, activate, and troubleshoot equipment after installation
* Basic daily maintenance of TAK provided vehicle: check fluids, clean and organize vehicle
* Ongoing monitoring to ensure that splicing operations are completed according to customer and industry specifications
* Safely operate and use a bucket truck to complete daily construction assignments, and pull the fiber trailer as needed
* Complete daily production reports, mark-up maps, keep track of work hours, complete "as-built maps" for areas built and tracks daily production
* Reconcile all issued parts and materials daily to ensure accurate material usage counts
* Frequently works with minimal or no supervision
* Perform general clean up
* Other duties as assigned
Requirements
* 3+ years of fiber splicing experience required
* Ability to use and understand splicing technology such as OTDRs, VFL, OLTS and Fusion Splice
* Prior experience with CWDM and DWDM, prepping & splicing from 6ct to 288ct or more
* Ability to work outside of business hours when needed, overtime, holidays, evenings, weekends etc., in all seasons
* Ability to safely operate a vehicle while pulling a trailer
* Ability to complete tasks with small components and wires
* Ability to judge distance and space relationships
* Ability to interpret splicing print and distinguish/apply color code to print reading
* Ability to use specialty tools
* Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
* Ability to complete work outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
* Ability to safely work and navigate various terrains, managing equipment, safety equipment and tools
* A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
* Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
* Class A CDL preferred
* Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************.
Salary Description
$30 - $45 per hour, DOE
Fiber Splicer
Field service technician job in Fairfield, CA
Job DescriptionDescription:
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Fiber Splicer to join our team in Fairfield, CA. In this role you will complete installation, repair and testing of fiber and the different components, splice loose tube and ribbon fiber in compliance with modern standards and connect and configure fiber optic networks for facilities while troubleshooting problems.
Why TAK?
Full Time
Paid Bi-Weekly
Compensation: $30 - $45 per hour, DOE
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Complete installation, repairs and testing of fiber and the different components
Splice loose tube and ribbon fiber in compliance with modern standards
Connect and configure fiber optic networks for facilities while troubleshooting problems
Read splicing print and apply color code to print reading
Test, activate, and troubleshoot equipment after installation
Basic daily maintenance of TAK provided vehicle: check fluids, clean and organize vehicle
Ongoing monitoring to ensure that splicing operations are completed according to customer and industry specifications
Safely operate and use a bucket truck to complete daily construction assignments, and pull the fiber trailer as needed
Complete daily production reports, mark-up maps, keep track of work hours, complete "as-built maps" for areas built and tracks daily production
Reconcile all issued parts and materials daily to ensure accurate material usage counts
Frequently works with minimal or no supervision
Perform general clean up
Other duties as assigned
Requirements:
3+ years of fiber splicing experience required
Ability to use and understand splicing technology such as OTDRs, VFL, OLTS and Fusion Splice
Prior experience with CWDM and DWDM, prepping & splicing from 6ct to 288ct or more
Ability to work outside of business hours when needed, overtime, holidays, evenings, weekends etc., in all seasons
Ability to safely operate a vehicle while pulling a trailer
Ability to complete tasks with small components and wires
Ability to judge distance and space relationships
Ability to interpret splicing print and distinguish/apply color code to print reading
Ability to use specialty tools
Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
Ability to complete work outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
Ability to safely work and navigate various terrains, managing equipment, safety equipment and tools
A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
Class A CDL preferred
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************.
Housing Navigation Technician
Field service technician job in San Francisco, CA
Job Description
PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.
Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.
Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect
If you're passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.
Job Title: Housing Navigation Technician Division/Department Programs
Location: Central Office
Direct Reports: None Indirect Reports: None
Position Overview
The Housing Navigator Technician assists clients in the process of locating and obtaining permanent housing by collaborating with San Francisco's Department of Homelessness and Supportive Housing, San Francisco Health Plan, and other external and internal stakeholders. The Housing Navigator Technician is responsible for actively working towards getting a client housed or referred to the appropriate community support programs based on assessment for housing, mental health, and substance use disorder needs.
Housing Navigation Technician at PRC Baker Places plays a critical role in supporting our client's care management plan while utilizing high touch points of engagement with clients, staying service focused, and understanding the barriers of what our unhoused communities face daily by leading with integrity and compassion within this role.
Primary Duties and Responsibilities
· Assess clients for housing eligibility across all housing options utilizing both housing first and treatment first lenses.
· Prepare housing plans with clients to set goals and benchmarks during the process based on need.
· Documentation quality and timeliness that meets minimum agency standards.
· Timely and accurate data entry using agency databases and Epic based on agency standards, Medi-Cal standards, and any contract standards.
· Effectively manage caseloads of clients at various stages in the housing process.
· Comply with policy and procedures, workflows, and meet documentation requirements.
· Identify any social determinants of health through clinical assessments other than housing; assist client and staff to refer client to internal and external resources including but not limited to behavioral health, substance use disorder, medical supports, or other ECM/CS programs.
· Explore with clients on a one-on-one basis the impacts of ADLs and housing, and ways to overcome challenges.
· Assess clients for substance use and mental health disorders that may require 90-day treatment and make appropriate referrals.
· Assist clients in accessing community access points for any assessments.
· Provide at least two workshops a year on accessing and retaining housing.
· Provide one agency wide presentation each year about housing navigation services, referral processes, and general needs of clients to get housed.
· Assist clients in applying for various housing during open house type settings and one-on-one sessions.
· Participate in any community organization groups for housing.
· Participate in any ongoing development and maintaining resource guides for housing.
· Generate reports as required.
· Support clients in moving into new housing.
· Participate in agency required training of at least 20 hours per year.
· Maintain a working relationship with external providers, members of the community, and internal programs.
· Provide culturally competent services using harm reduction and trauma informed principles.
· Perform other duties as assigned.
Minimum Qualifications
· Minimum 2 years of experience with one-on-one housing related advocacy required.
· Bachelor's degree required, MHRS preferred.
· Strong organizational skills with attention to detail and accuracy.
· Experience working with a wide variety of populations while practicing cultural humility.
· A strong knowledge of issues confronted by and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma and co-occurring diagnoses.
· Knowledge of both harm reduction strategies, housing first strategies, and the intersectionality of both.
· Experience working with government agencies, nonprofit organizations, and community stakeholders.
· Ability to work independently with minimum supervision and to prioritize and deal with diverse tasks.
· Basic understanding of general computer skills & practices, proficiency in Microsoft Office 360 preferred but not required.
· Ability to work flexible schedules/shifts/areas.
· Must clear CDSS licensing background and FBI/DOJ background prior to hire.
· Must possess and maintain a valid California driver's license.
· TB test results obtained prior to hire and yearly after hire.
· First Aid and CPR certifications obtained upon hire and maintained yearly.
· Bilingual (English/Spanish) highly desirable but not required.
Physical Requirements
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. ☐ Never ☒ Occasionally ☐ Constantly
Remaining in a stationary position, often standing or sitting for prolonged periods. ☒ Never ☐ Occasionally ☐ Constantly
Repeating motions that may include the wrists, hands and/or fingers. ☐ Never ☒ Occasionally ☐ Constantly
Moving to accomplish tasks, responding to client's needs, or moving from one worksite to another. ☐ Never ☒ Occasionally ☐ Constantly
Communicating verbally, orally, and written with others to exchange information. ☐ Never ☐ Occasionally ☒ Constantly
Operating motor vehicles or heavy equipment. ☐ Never ☒ Occasionally ☐ Constantly
Work that includes adjusting. lifting or moving objects up to ☒ 20, ☐ 50, ☐ 100 pounds weight. ☐ Never ☒ Occasionally ☐ Constantly
Salary and Benefits:
This is a full-time, exempt position. PRC offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, California Bar dues, and professional development.
Senior Field Service Engineer
Field service technician job in Calistoga, CA
Job DescriptionOur CompanyWelcome to Energy Vault (NYSE:NRGV), where our purpose is to enable a sustainably energized world. Our mission is to provide energy solutions that accelerate the global transition to renewable energy. Energy Vault operates globally with headquarter locations in Westlake Village, California and Lugano, Switzerland, and regional development in multiple locations in Switzerland, United States, United Kingdom, Australia, and China. Our Company's comprehensive offerings include our proprietary gravity, battery, hybrid/green hydrogen energy storage solutions and our technology-agnostic software suite that orchestrates and integrates multiple energy asset types (storage & generation) while optimizing dispatch, costs, revenues, and overall asset performance. Please visit our Website for more information, our Newsroom for the latest company updates, and connect with us on LinkedIn, X, Facebook, Instagram, Vimeo, or YouTube. Our Values We Commit: To Building a Better Future for Earth and All Its Beings.We Innovate: Cutting Edge Solutions to Accelerate the Unique Energy Aspirations of Our Clients.We Connect: To Build Genuine Relationships.We Deliver: Going Above & Beyond by Being Fast & Nimble.We Lead: With Authenticity and Purpose.
Our Energetic Team:Energy Vault Solution, a division within Energy Vault, is dedicated to delivering customer-focused energy storage products that merge Battery and Clean Hydrogen technologies. The Energy Vault Solution team also develops and manages our AI/ML powered software applications that include EMS, Lifecycle Management, and Energy Trading Platforms.
Your Impact as a Senior Field Service Engineer:Energy Vault is looking for a Senior Field Service Engineer to maintain and ensure the successful operation of our Energy Storage Hydrogen/Battery Energy Storage system in Calistoga, California. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude!Your Mission:
This position will report to the EV Solution Senior Director of Technical Services.
Perform required preventative maintenance and repair activities on energy storage products to maintain warranty coverage and long-term servicing agreements.
Support operation of the Calistoga Resiliency Center system in response to PG&E PSPS events and CAISO market operations.
Respond to corrective maintenance cases on energy storage products and update online case logs accurately.
Perform commissioning activities on new projects.
Ensure adherence to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment
Work closely with members of the Operations, Engineering, Quality Health & Safety, Software teams to resolve issues and close service tickets.
Comply with site working policies and practices.
Maintain records of site activities per department policies and practices.
Develop working relationships with EV Engineering personnel and the India Operations Center.
Utilize EV ticketing system to document new issues, provide updates on open tickets and close resolved tickets.
Respond to customer concerns with the performance or functionality of the system.
Write reports, where required, to comply with the O&M contract deliverables.
Have flexibility to provide support outside your home location, as required.
Ensure that all company property is well maintained and secure.
Your Background:
8+ years of experience in applicable experience in Energy generation project systems
Experience troubleshooting and maintaining utility power generation equipment and medium/high voltage protection and control equipment (both AC/DC).
Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred; experience with large scale PV/solar, wind and power generation systems is acceptable.
Knowledge of hydrogen-to-energy systems or other liquid fuel systems is preferable.
Experience troubleshooting and maintaining communications and network equipment.
Competency with power/hand tools, electrical test equipment, HMI control systems and various computer application tools is required.
Very good at interacting with and leading a team as well as managing relationships with external stakeholders and customers.
Ability to work at heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.
Must have and maintain a valid driver's license and an acceptable and safe driving record.
Previous OSHA safety and heavy equipment training.
Certifications and/or previous training in renewable energy products like SMA/EPC power inverters
Journeyman Electrician license is desirable.
Understanding of various network communication systems is preferred.
Willingness to travel domestically, 20% to 40%.
Comfortable thriving in fast-paced, rapid growth environments.
Candidate is required to pass a background check and participate in periodic drug and alcohol testing as required by company policy.
Benefits of Powering the Future with Energy Vault:
Annual bonus plan.
Restricted Stock Units (RSUs).
401K employer matching.
Comprehensive medical, dental, and vision plans for employees and family.
Flexible Spending Account.
Company-paid Life insurance, Short- and Long-term disability insurance.
Generous holiday allowance.
Flexible time off plus sick leave.
Reimbursement for home office equipment, phone, and internet expenses.
The range, $46.00 to $60.00, reflects the target new hire hourly rate for the position across all U.S. locations.#LI-CG1
Join Us in Empowering Change
At Energy Vault we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We believe inclusion creates opportunity for collaborative excellence through diversity of thought. We invite individuals of all genders, races, identities, ethnicities, sexual orientations, national origins, abilities, protected veteran status, religions, educational and socioeconomic backgrounds to explore employment with our organization.
Apply now and become a catalyst for change at Energy Vault!
PMO - Technology Product Org - Financial Systems
Field service technician job in San Francisco, CA
**Onsite | Mountain View, CA**
We are seeking a highly skilled Project Management Office (PMO) professional to lead transformation initiatives across core financial workstreams-Procure-to-Pay (P2P), Record-to-Report (R2R), and Quote-to-Cash (Q2C)-within a dynamic Technology Product organization. This role requires strong program management expertise and familiarity with financial systems. Experience with Oracle Financial Systems and tools such as Aravo and Third Party Risk Management (3PRM) is highly advantageous.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $75 - $85 / hr. w2
Responsibilities:
Project Leadership & Execution
Lead and execute multiple financial systems workstreams.
Partner with engineers, BSAs, and cross-functional stakeholders to ensure alignment with milestones and UAT readiness.
Partner with overseas development center to ensure timelines and deliverables are met
Serve as the PMO to the Group Product Leader -attending key meetings, preparing presentations, and maintaining deliverables.
Interface with the business counterparts for dependencies, risks and impact
Stakeholder Engagement
Facilitate stakeholder meetings and communicate risks, issues, deliverables, and achievements to leadership.
Translate requirements into actionable plans and ensure timely execution.
Project Governance & Tracking
Maintain and update project plans based on meeting outcomes.
Document signoffs and decisions proactively.
Monitor project health using RAG status (Red, Amber, Green) and escalate as needed.
Testing & Quality Assurance
Lead testing efforts across financial modules.
Ensure proper configurations, testing and integrations are happening
Create and manage detailed test cases and UAT scenarios.
Reporting & Dashboards
Build and maintain JIRA dashboards for visibility into testing, progress, and blockers.
Provide ad hoc reporting and insights to leadership.
Requirements:
Experience: 7+ years in program/project management, preferably in financial systems transformation.
Technical Knowledge: Strong understanding of Oracle Financial Systems; familiarity with tools like Aravo and 3PRM is a plus.
Skills:
Proven ability to manage complex, multi-workstream programs.
Expertise in stakeholder management and cross-functional collaboration.
Strong analytical and problem-solving skills.
Proficiency in JIRA and project tracking tools.
Education: Bachelor's degree in Business, Finance, Technology, or related field; PMP or similar certification preferred.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
JOB ID: JN -072025-103044
Field Service Representative II
Field service technician job in Petaluma, CA
The Field Service Representative II will begin their AV career by going through our extended training course (satisfactorily passing this course is a job requirement). Upon receiving certification Field Service Representatives (FSR's) are deployed to Forward Operating Base or Maritime sites to be part of personnel teams. FSRs are trained as Mechanics and Operators and assigned additional duties on site. Deployment rotations can vary and travel is expected at least 75%.
Basic Qualifications (Required Skills & Experience):
* Bachelor's degree in related discipline is required or equivalent combination or education, training with 2-5 years' experience in manned or unmanned aviation either fixed wing or rotorcraft as a pilot, flight engineer or mechanic
* Active SECRET or TS Clearance level
* AVO -- UAV operator experience (1000 hours). Fixed wing experience (500 hours).
* MECH -- UAV experience (2-5 Years). Rotor experience (2-5 years). FAA Airframe and Powerplant license preferred.
* Fluent in computers, networking, and various GUI programs.
* Ability to work well in a team environment, with little to no amenities.
* Maritime experience operating UAS platforms.
* Willingness to travel regularly and for extended periods within continental United States (CONUS) - land and maritime
* Willingness to travel regularly and for extended periods to outside continental United States (OCONUS) - land and maritime
Other Qualifications & Desired Competencies
* Previous OCONUS unmanned systems operations experience in a US military services environment is desirable
* Demonstrated leadership and strong communication skills.
* Employment is contingent upon meeting all medical requirements for overseas assignment.
* Special operations experience is preferred
* Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass
* Must have strong analytical skills with which to solve various degrees of complex problems
* Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
* Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
* Demonstrates basic computer skills and proficiency with office software and productivity tools
* Effectively lead, train and mentor small groups of students in meeting course objectives
* Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
* Focuses on teamwork, collaboration and puts the success of the team above one's own interests
* Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
* Takes ownership and responsibility for current and past work products
* Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Physical Demands:
* Lift and/or move between 20-30 lbs. of cases of varying size (Frequent)
* Lift up to 75 pounds as well as objects of varying sizes for shipment to & set up at various training sites (Occasional)
* Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Frequent)
* Stand and/or sit for long periods of time (Constant)
* Balancing, handling, fine manipulation and grasping (Frequent)
* Good manual dexterity to assemble and disassemble product (Frequent)
* Crouching, reaching and keying (Frequent)
* Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
* Should be accustomed to isolation and is expected to work long irregular hours, weekends and holidays and in difficult situations and environments.
Clearance Level
Secret
The salary range for this role is:
$20 - $29
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.
Auto-ApplyService CCaaS Technology Delivery Lead
Field service technician job in San Francisco, CA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Works with software and technology partners to design & deliver Service-focused solutions
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Interacts with client stakeholders for business justification, funding, scope, and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
+ 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
+ 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
+ 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
+ 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
+ Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
+ 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
+ Experience in algorithmic decisioning or interactive management
+ Strong understanding of PCI/PII security and data privacy requirements
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Field service technician job in San Francisco, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Fiber Splicer
Field service technician job in Fairfield, CA
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a **Fiber Splicer** to join our team in **Fairfield, CA** . In this role you will complete installation, repair and testing of fiber and the different components, splice loose tube and ribbon fiber in compliance with modern standards and connect and configure fiber optic networks for facilities while troubleshooting problems.
**Why TAK?**
+ Full Time
+ Paid Bi-Weekly
+ **Compensation: $30 - $45 per hour, DOE**
+ Full Benefits Package (Medical, Dental & Vision)
+ Paid Time Off
+ 401(k) with Company Match!
+ 25K Company Paid Life Insurance
+ Independent Work & Team Collaboration
+ Career Development & Advancement Opportunities!
**The Role**
+ Complete installation, repairs and testing of fiber and the different components
+ Splice loose tube and ribbon fiber in compliance with modern standards
+ Connect and configure fiber optic networks for facilities while troubleshooting problems
+ Read splicing print and apply color code to print reading
+ Test, activate, and troubleshoot equipment after installation
+ Basic daily maintenance of TAK provided vehicle: check fluids, clean and organize vehicle
+ Ongoing monitoring to ensure that splicing operations are completed according to customer and industry specifications
+ Safely operate and use a bucket truck to complete daily construction assignments, and pull the fiber trailer as needed
+ Complete daily production reports, mark-up maps, keep track of work hours, complete "as-built maps" for areas built and tracks daily production
+ Reconcile all issued parts and materials daily to ensure accurate material usage counts
+ Frequently works with minimal or no supervision
+ Perform general clean up
+ Other duties as assigned
Requirements
+ 3+ years of fiber splicing experience **required**
+ Ability to use and understand splicing technology such as OTDRs, VFL, OLTS and Fusion Splice
+ Prior experience with CWDM and DWDM, prepping & splicing from 6ct to 288ct or more
+ Ability to work outside of business hours when needed, overtime, holidays, evenings, weekends etc., in all seasons
+ Ability to safely operate a vehicle while pulling a trailer
+ Ability to complete tasks with small components and wires
+ Ability to judge distance and space relationships
+ Ability to interpret splicing print and distinguish/apply color code to print reading
+ Ability to use specialty tools
+ Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
+ Ability to complete work outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
+ Ability to safely work and navigate various terrains, managing equipment, safety equipment and tools
+ A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
+ Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
+ Class A CDL preferred
+ Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
_The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law._
_TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************._
Salary Description
$30 - $45 per hour, DOE
Senior Field Service Engineer
Field service technician job in Calistoga, CA
Our Company Welcome to Energy Vault (NYSE:NRGV), where our purpose is to enable a sustainably energized world. Our mission is to provide energy solutions that accelerate the global transition to renewable energy. Energy Vault operates globally with headquarter locations in Westlake Village, California and Lugano, Switzerland, and regional development in multiple locations in Switzerland, United States, United Kingdom, Australia, and China.
Our Company's comprehensive offerings include our proprietary gravity, battery, hybrid/green hydrogen energy storage solutions and our technology-agnostic software suite that orchestrates and integrates multiple energy asset types (storage & generation) while optimizing dispatch, costs, revenues, and overall asset performance. Please visit our Website for more information, our Newsroom for the latest company updates, and connect with us on LinkedIn, X, Facebook, Instagram, Vimeo, or YouTube.
Our Values
We Commit: To Building a Better Future for Earth and All Its Beings.
We Innovate: Cutting Edge Solutions to Accelerate the Unique Energy Aspirations of Our Clients.
We Connect: To Build Genuine Relationships.
We Deliver: Going Above & Beyond by Being Fast & Nimble.
We Lead: With Authenticity and Purpose.
Our Energetic Team:
Energy Vault Solution, a division within Energy Vault, is dedicated to delivering customer-focused energy storage products that merge Battery and Clean Hydrogen technologies. The Energy Vault Solution team also develops and manages our AI/ML powered software applications that include EMS, Lifecycle Management, and Energy Trading Platforms.
Your Impact as a Senior Field Service Engineer:
Energy Vault is looking for a Senior Field Service Engineer to maintain and ensure the successful operation of our Energy Storage Hydrogen/Battery Energy Storage system in Calistoga, California. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude!
Your Mission:
* This position will report to the EV Solution Senior Director of Technical Services.
* Perform required preventative maintenance and repair activities on energy storage products to maintain warranty coverage and long-term servicing agreements.
* Support operation of the Calistoga Resiliency Center system in response to PG&E PSPS events and CAISO market operations.
* Respond to corrective maintenance cases on energy storage products and update online case logs accurately.
* Perform commissioning activities on new projects.
* Ensure adherence to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment
* Work closely with members of the Operations, Engineering, Quality Health & Safety, Software teams to resolve issues and close service tickets.
* Comply with site working policies and practices.
* Maintain records of site activities per department policies and practices.
* Develop working relationships with EV Engineering personnel and the India Operations Center.
* Utilize EV ticketing system to document new issues, provide updates on open tickets and close resolved tickets.
* Respond to customer concerns with the performance or functionality of the system.
* Write reports, where required, to comply with the O&M contract deliverables.
* Have flexibility to provide support outside your home location, as required.
* Ensure that all company property is well maintained and secure.
Your Background:
* 8+ years of experience in applicable experience in Energy generation project systems
* Experience troubleshooting and maintaining utility power generation equipment and medium/high voltage protection and control equipment (both AC/DC).
* Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred; experience with large scale PV/solar, wind and power generation systems is acceptable.
* Knowledge of hydrogen-to-energy systems or other liquid fuel systems is preferable.
* Experience troubleshooting and maintaining communications and network equipment.
* Competency with power/hand tools, electrical test equipment, HMI control systems and various computer application tools is required.
* Very good at interacting with and leading a team as well as managing relationships with external stakeholders and customers.
* Ability to work at heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.
* Must have and maintain a valid driver's license and an acceptable and safe driving record.
* Previous OSHA safety and heavy equipment training.
* Certifications and/or previous training in renewable energy products like SMA/EPC power inverters
* Journeyman Electrician license is desirable.
* Understanding of various network communication systems is preferred.
* Willingness to travel domestically, 20% to 40%.
* Comfortable thriving in fast-paced, rapid growth environments.
* Candidate is required to pass a background check and participate in periodic drug and alcohol testing as required by company policy.
Benefits of Powering the Future with Energy Vault:
* Annual bonus plan.
* Restricted Stock Units (RSUs).
* 401K employer matching.
* Comprehensive medical, dental, and vision plans for employees and family.
* Flexible Spending Account.
* Company-paid Life insurance, Short- and Long-term disability insurance.
* Generous holiday allowance.
* Flexible time off plus sick leave.
* Reimbursement for home office equipment, phone, and internet expenses.
$46 - $60 an hour
The range, $46.00 to $60.00, reflects the target new hire hourly rate for the position across all U.S. locations.
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Join Us in Empowering Change
At Energy Vault we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We believe inclusion creates opportunity for collaborative excellence through diversity of thought. We invite individuals of all genders, races, identities, ethnicities, sexual orientations, national origins, abilities, protected veteran status, religions, educational and socioeconomic backgrounds to explore employment with our organization.
Apply now and become a catalyst for change at Energy Vault!
Field Service Representative II
Field service technician job in Petaluma, CA
The Field Service Representative II will begin their AV career by going through our extended training course (satisfactorily passing this course is a job requirement). Upon receiving certification Field Service Representatives (FSR's) are deployed to Forward Operating Base or Maritime sites to be part of personnel teams. FSRs are trained as Mechanics and Operators and assigned additional duties on site. Deployment rotations can vary and travel is expected at least 75%.
Basic Qualifications (Required Skills & Experience):
Bachelor's degree in related discipline is required or equivalent combination or education, training with 2-5 years' experience in manned or unmanned aviation either fixed wing or rotorcraft as a pilot, flight engineer or mechanic
Active SECRET or TS Clearance level
AVO -- UAV operator experience (1000 hours). Fixed wing experience (500 hours).
MECH -- UAV experience (2-5 Years). Rotor experience (2-5 years). FAA Airframe and Powerplant license preferred.
Fluent in computers, networking, and various GUI programs.
Ability to work well in a team environment, with little to no amenities.
Maritime experience operating UAS platforms.
Willingness to travel regularly and for extended periods within continental United States (CONUS) - land and maritime
Willingness to travel regularly and for extended periods to outside continental United States (OCONUS) - land and maritime
Other Qualifications & Desired Competencies
Previous OCONUS unmanned systems operations experience in a US military services environment is desirable
Demonstrated leadership and strong communication skills.
Employment is contingent upon meeting all medical requirements for overseas assignment.
Special operations experience is preferred
Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass
Must have strong analytical skills with which to solve various degrees of complex problems
Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
Demonstrates basic computer skills and proficiency with office software and productivity tools
Effectively lead, train and mentor small groups of students in meeting course objectives
Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Physical Demands:
Lift and/or move between 20-30 lbs. of cases of varying size (Frequent)
Lift up to 75 pounds as well as objects of varying sizes for shipment to & set up at various training sites (Occasional)
Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Frequent)
Stand and/or sit for long periods of time (Constant)
Balancing, handling, fine manipulation and grasping (Frequent)
Good manual dexterity to assemble and disassemble product (Frequent)
Crouching, reaching and keying (Frequent)
Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
Should be accustomed to isolation and is expected to work long irregular hours, weekends and holidays and in difficult situations and environments.
Clearance Level
Secret
The salary range for this role is:
$20 - $29
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.
Auto-ApplyField Service Technology Delivery Lead Manager
Field service technician job in San Francisco, CA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
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Locations