How To Become A Field Services Analyst: What It Is and Career Path

What is a field services analyst and how to become one

Updated January 8, 2025

3 min read

Field services analysts provide software, hardware, and related infrastructure support. They identify systems requirements and goals, including issues, to act accordingly. They also aid the prototyping of new systems to optimize business processes, operations, and information process flow. Furthermore, they analyze existing systems and make recommendations to increase effectiveness and efficiency, and they define the scope and parameters of systems analysis. Field services analysts are responsible for the planning, design, development, and implementation of new applications. Likewise, they oversee the improvement of existing applications.

Most employers prefer applicants with an associate's degree in a related field with at least two years of equivalent work experience. Applicants must have multitasking, customer service, communication, and time management skills. You must be proficient in Microsoft Office, and you must be familiar with service management services. Field services analysts make an average salary of $52,741 yearly. This varies between $27,000 and $104,000.

ScoreField Services AnalystUS Average

Salary

5.1

Avg. Salary $64,669

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.5

Race

American Indian and Alaska Native 0.41%

Asian 10.55%

Black or African American 12.39%

Hispanic or Latino 15.40%

Unknown 5.32%

White 55.93%

Gender

female 9.47%

male 90.53%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a field services analyst

Explore field services analyst education requirements

Most common field services analyst degrees

Bachelor's

43.2 %

Associate

35.9 %

Master's

8.7 %

Start to develop specific field services analyst skills

Skills	Percentages
Troubleshoot	14.85%
Technical Support	14.46%
IP	8.20%
DNS	7.08%
Computer System	6.27%

Complete relevant field services analyst training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New field services analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field services analyst based on U.S. Bureau of Labor Statistics data and data from real field services analyst resumes.

Research field services analyst duties and responsibilities

Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
Migrate data from old PC to new.
Install, repair and maintain IBM touch screen POS systems.
Repair and support printers, servers, PC s and laptops for a major national bank.

Prepare your field services analyst resume

When your background is strong enough, you can start writing your field services analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field services analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable field services analyst resume templates

Build a professional field services analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your field services analyst resume.