Field services analysts provide software, hardware, and related infrastructure support. They identify systems requirements and goals, including issues, to act accordingly. They also aid the prototyping of new systems to optimize business processes, operations, and information process flow. Furthermore, they analyze existing systems and make recommendations to increase effectiveness and efficiency, and they define the scope and parameters of systems analysis. Field services analysts are responsible for the planning, design, development, and implementation of new applications. Likewise, they oversee the improvement of existing applications.
Most employers prefer applicants with an associate's degree in a related field with at least two years of equivalent work experience. Applicants must have multitasking, customer service, communication, and time management skills. You must be proficient in Microsoft Office, and you must be familiar with service management services. Field services analysts make an average salary of $52,741 yearly. This varies between $27,000 and $104,000.
There is more than meets the eye when it comes to being a field services analyst. For example, did you know that they make an average of $30.17 an hour? That's $62,755 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many field services analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
If you're interested in becoming a field services analyst, one of the first things to consider is how much education you need. We've determined that 43.2% of field services analysts have a bachelor's degree. In terms of higher education levels, we found that 8.7% of field services analysts have master's degrees. Even though most field services analysts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a field services analyst. When we researched the most common majors for a field services analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on field services analyst resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a field services analyst. In fact, many field services analyst jobs require experience in a role such as field service technician. Meanwhile, many field services analysts also have previous career experience in roles such as computer technician or technical support specialist.