Field services director jobs near me

Navan is seeking a bold and visionary SVP, Global Operations & Services to lead, elevate, and transform our global service organization into a world-class, customer obsessed powerhouse. Navan is reshaping the future of corporate travel and expense, and radical customer care is our ultimate differentiator. Reporting to the COO, you will be a proven operator and innovator, critical to driving unparalleled customer support and operational excellence at a massive global scale. What You'll Do: Define and Execute Global Strategy: Redefine the vision and strategy for a world class Global Operations and Service (GO&S) organization, leading large-scale transformation initiatives to deliver exceptional and seamless customer experiences across every channel Pioneer Tech and AI Deployment: Own the deployment of Generative AI and automation technologies to accelerate problem resolution, deliver proactive support, and achieve step-change improvements in service quality and velocity End-to-End Operational Ownership: Oversee all service operations - from front-line travel agents to back-office reconciliation - while establishing robust capacity planning, budgeting, and performance on key metrics (CSAT, NPS, SLA) Drive Strategic Alignment: Foster a unified, customer-centric operating model by securing strategic alignment across key executive functions: Product, Engineering, Sales, and Customer Success Build an Award-Winning Team: Cultivate a high-performing global team and champion a “customer first, always” mindset to elevate Navan's support into an award-winning, best-in-class organization What We're Looking For: 12+ years in Global Operations/Customer Service, with at least 8+ years in senior leadership roles within high-growth, tech-forward organizations Proven ability to scale a global customer support function that consistently delivers best-in-class CSAT and NPS in a fast-paced environment Track record of leading transformation at scale while delivering measurable improvements in both customer satisfaction and operational excellence Deep expertise in service strategy, process design (ex. Lean, Six Sigma), and leveraging predictive analytics and emerging technologies (GenAI) Exceptional communicator with a consultative, cross-functional approach and experience working across regions and time zones Comfortable navigating high-growth ambiguity, fast decision-making and resource allocation in evolving markets Extensive domestic and international travel required Preferred Qualifications: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or equivalent preferred Experience in tech-based global distribution or transactional systems (eg. Fintech, SaaS or a diversified conglomerate) Experience building global support hubs and multilingual, multicultural support teams The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.Pay Range$255,000-$400,000 USD

We are looking for a Customer Service Division Vice President to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. Our Most Powerful Engine: Our People We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. Your Future Role We are seeking a results-driven Vice President of Customer Service to lead and scale our service business in North America with full responsibility for P&L management, revenue growth, and sales expansion. This executive will be accountable for developing and executing strategies that drive top-line growth, improve profitability, and strengthen customer relationships. The ideal candidate combines a strong commercial mindset with operational discipline, with proven success in building high-performing service teams and developing talent that deliver both revenue and client satisfaction. This position will be based in Alpharetta, GA with oversight of the US and Canada. This position will be based in Alpharetta, GA with oversight of the US and Canada. For the right candidate, we are open to relocation. Travel expectation: 50%+ 1. Strategic and Financial Leadership: Own the P&L for North America Customer Service Division and aftermarket operations (including spare parts, extended warranties, repairs, digital services, service contracts, and field services). Develop and execute a growth strategy for service revenue and margin improvement. Prepare and manage budgets, forecasts, and financial reporting for the service division. 2. Customer Service & Aftermarket Excellence: Lead end-to-end customer service sales and operations including customer call centers, technical support, service delivery, repairs and field service teams. Ensure timely response and resolution of customer issues, warranty claims, and service escalation calls. Build scalable processes across all functions to improve service levels, reduce downtime, and enhance customer satisfaction. 3. Operational Performance: Implement systems and KPIs to monitor service delivery (time to quote, mean time to repair, parts availability, NPS). Drive continuous improvement and lean methodologies to increase efficiency and reduce costs. 4. Leadership & Team Development: Build, lead, and mentor a cross-functional service organization including service delivery, portfolio management and business excellence Foster a strong service culture of safety, accountability, and customer-centricity. Ensure compliance with all regulatory, quality, and safety standards. 5. Cross-functional and Customer Engagement: Partner with Sales, Product Management, R&D and Manufacturing to ensure seamless customer experience post-sale. Act as the voice of the customer internally, driving feedback into product and process improvements. Maintain strategic relationships with key customers and support service-level agreements Your Profile Qualifications: Bachelor's degree in engineering, Operations, Business, or related field (MBA preferred) 15+ years of progressive experience in service leadership within the manufacturing or industrial sector Senior Executive with 10+ years in Service Management Experience in Service Portfolio Management and/or Service Delivery Management Proven track record of exceeding targets- managing a P&L, including both revenue generation and cost control Experience in sustained scaling of aftermarket services Strong understanding of ERP, CRM, and service management systems (SAP) Exceptional leadership, communication, analytical, influencing and change management skills Experience in an international Industrial Business Environment Preferred: MBA degree Oil & Gas or Minerals & Mining background Digitalization experience is Experience in High & Medium Voltage Products What's IN it for you (Our Benefits) Competitive compensation based on qualifications Medical, dental, prescription and vision coverage, first day of employment Matching 401(k) (immediate employer match) Competitive paid time off plan, paid holidays, and floating holidays Career development opportunities Education and tuition reimbursement programs available Flexibility to work remotely a few days a week Paid parental leave Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics: Find out more about jobs & careers at Innomotics. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, Click here.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: The Director of Optimization leads strategic initiatives to enhance the performance, usability, and adoption of Datacor software across customer implementations and internal operations. This role owns the end-to-end upgrade lifecycle, ensuring all system upgrades are timely, value-driven, and aligned with customer needs and platform evolution. The Director works cross-functionally with Product, Engineering, Sales, Services, and Support to drive measurable improvements in operational efficiency, data integrity, system performance, and user experience. This role will directly influence customer satisfaction, ERP adoption, and the pace at which customers can realize value from the Datacor platforms. By owning and optimizing the upgrade process, the Director of Optimization plays a critical part in reducing technical debt, increasing ROI, and enabling future-ready ERP deployments. Responsibilities: Strategy & Leadership Define and execute a comprehensive upgrade roadmap for Datacor products to define target client deployments, and system upgrades. Align upgrade and optimization initiatives with corporate and customer objectives. Develop KPIs and performance metrics to assess the success and impact of optimization and upgrade efforts. Champion data-driven decision-making and continuous improvement across all service touchpoints. Upgrade Ownership & Execution Own the full upgrade lifecycle, including planning, scheduling, risk mitigation, communication, and post-upgrade validation. Develop and enforce standardized upgrade playbooks and procedures across all customer segments. Coordinate with Product and Engineering teams to align upgrade paths with roadmap enhancements, deprecations, and technology shifts. Lead cross-functional coordination for major version releases, patch rollouts, and cloud/on-premises transitions. Monitor and improve upgrade velocity, automation, and customer satisfaction through process refinement and tooling. Process & Product Optimization Analyze upgrade workflows, configurations, and data architecture to identify inefficiencies and performance gaps. Partner with Product Management to drive roadmap prioritization based on optimization insights and upgrade outcomes. Customer Engagement & Value Delivery Collaborate with customers to assess business processes and unlock greater value via tailored optimization strategies and upgrade readiness planning. Act as an escalation point for complex performance issues, upgrade challenges, and critical deployments. Create tools, self-service resources, and diagnostics to enable customers to assess ERP performance and prepare for upgrades. Conduct quarterly customer optimization reviews and value realization sessions in coordination with Customer Success. Team Development Build and lead a high-performing, cross-functional optimization team (analysts, architects, upgrade specialists, and delivery managers). Cultivate a culture of agility, accountability, and innovation. Provide mentorship and career growth pathways for team members. Drive knowledge sharing, technical enablement, and continuous improvement across the services organization. Required Qualifications: Bachelor's or Master's degree in Business, Information Systems, Computer Science, or related field. 10+ years of experience in ERP software (Datacor ERP, SAP, Oracle, Microsoft Dynamics, etc.). Proven leadership in ERP product optimization, upgrade programs, business process improvement, or technical services. Expertise in defining KPIs and leveraging data to drive decisions. Strong cross-functional collaboration, stakeholder engagement, and project execution capabilities. Preferred Qualifications: Experience in manufacturing, distribution, food and beverage or chemical industry ERP systems. Knowledge of SQL, ERP data models, reporting tools, and integration frameworks. Background in customer success, solution consulting, or enterprise software delivery. PMP, Six Sigma, or Agile certification.

Job Description Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash. Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes. Why Choose Express Wash Concepts? You'll play a vital role in bringing our story to life-from grand opening celebrations to executive messaging and internal culture-building. If you're an enthusiastic, detail-driven communicator with a passion for clean cars and community impact, we'd love to hear from you. Discover the benefits of joining Express Wash Concepts Competitive wages: Enjoy a compensation package reflecting your skills and dedication. Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance. Unlimited Wash Club Membership: Keep your vehicle looking its best. Paid vacation: Take well-deserved breaks as outlined in our Employee Manual. Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program. HSA contribution: $1,000/year (with qualifying plan). Secure future: 401k with up to 4% company match. Educational reimbursement: Up to $5,250 annually to support ongoing learning and development. Essential Duties and Responsibilities The Director of Field Service & Maintenance is responsible for leading the overall maintenance and functionality of car wash equipment and facilities across multiple locations. This role will lead a team of maintenance technicians to ensure maximum equipment uptime, preventative maintenance compliance and safe, high-quality wash operations. The Director fosters a culture of safety, performance and professional development through hands-on leadership and process discipline. Leadership & People Lead and direct a high performing, geographically distributed maintenance technician team. Partner with talent acquisition to identify staffing needs; conduct interviews. Own the full technician lifecycle: onboarding, safety certification and performance management. Establish performance expectations, coach team members and provide ongoing training and development opportunities. Conduct weekly technician huddles, monthly site inspections and participate in quarterly leadership meetings with Lead Maintenance Technicians and ARMs. Uphold professionalism, confidentiality and compliance standards across the team. Operations Develop and implement maintenance strategies to minimize downtime and optimize equipment performance. Create preventative maintenance schedules and ensure compliance at all locations. Prepare and manage the maintenance department budget, including forecasting and cost analysis. Monitor expenses to identify cost-saving opportunities without compromising quality. Collaborate with operations to align maintenance goals with overall business objectives. Ensure all logs and reports are completed and maintained, creating reports as needed. Stay informed of the latest car wash technology and trends and recommend improvements. Ensure compliance with state and federal regulations as well as adhere to all company policies and procedures. Implement risk management and safety protocols in partnership with HR and Operations. Administrative Track performance related to equipment downtime, repair costs and technician efficiency. Manage credit card coding and approvals in accordance with Finance policy and procedure. Ensure service requests are completed timely, efficiently and prioritized in accordance with established standards. Approve supply orders, PTO, and verify alignment with site coverage needs. Develop and report on KPIs to technician productivity, compliance and operational standard Project & Capital Planning Partner with engineering and operations on CapEx and site upgrade planning. Provide input on equipment standardization, installation timelines and service readiness. Coordinate new site ramp-up support, service technician coverage and equipment readiness. Supervisory Responsibilities This position will have direct supervisory requirements Job Requirements Bachelor's degree in engineering, Facilities Management, Business Administration, or a related technical field; equivalent technical training will also be considered. Minimum of 5 years of experience leading multi-site operations in maintenance or field service environments. At least 7 years of progressive experience in industrial maintenance or automation. Demonstrated experience in team leadership, coaching, and performance management. Previous experience in the car wash industry is a plus. Strong proficiency in leveraging technology to create reports, monitor technician performance, and support day-to-day operations. Valid driver's license with a clean driving record. Solid mechanical and electrical aptitude, including familiarity with hydraulics, pneumatics, electrical systems, and controls. Ability to troubleshoot complex equipment, including PLC-based automation systems. Experience with car wash equipment is preferred. Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Role OverviewThe Director of Client Service is responsible for the day-to-day management of Entegra Procurement Services client relationships within a portfolio of Healthcare, Senior Living, and/or Non-Commercial clients. This role leads the development, execution, and ongoing review of strategic business plans in collaboration with senior leadership and cross-functional teams. Plans are designed to deliver both immediate and sustained growth, taking into account client objectives, available resources, and the evolving scope of services. This is a remote position with the preferred candidate residing in the Eastern Time Zone. The role requires willingness and ability to travel as required by business needs. What You'll DoDevelop, implement, and continuously refine dynamic business plans that align with both short- and long-term organizational goals and client needs. Lead strategic account management initiatives, ensuring financial targets are met or exceeded through proactive planning and execution. Collaborate with internal stakeholders (including sales, marketing, finance, and supply partners) to optimize service delivery and maximize client satisfaction. Analyze market trends, client performance data, and operational metrics to identify opportunities for growth and improvement. Serve as the primary point of contact for assigned national accounts, building strong relationships with client executives and decision-makers. Ensure compliance with contractual obligations and company policies, maintaining accurate records and documentation. Leadership Potential:This position may include direct supervisory responsibilities, either currently or as the role evolves. The National Account Executive is expected to mentor, coach, and develop team members to support business objectives and client success. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringMinimum 5 years of progressive experience in National Account Management, with a proven track record of building and sustaining executive-level client relationships across healthcare, senior living, or non-commercial sectors. Demonstrated expertise in Group Purchasing Organization (GPO) environments, including contract negotiation, compliance, and value delivery. Background in working with national distributors or large-scale food manufacturers, with understanding of supply chain dynamics and client service excellence. Advanced negotiation and deal-making skills, with a history of closing complex agreements and driving mutually beneficial outcomes. Strong financial acumen, with the ability to analyze performance metrics, forecast growth, and manage budgets to achieve organizational objectives. Growth mindset and results-oriented approach, consistently seeking opportunities for improvement and innovation. Leadership potential, including experience mentoring or supervising team members, and readiness to take on direct reports as the role evolves. Excellent communication, collaboration, and problem-solving abilities, with a commitment to delivering exceptional client value. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 Years

Lirio is a technology/software company that provides expertise in a variety of behavioral science domains (e.g., behavioral economics, social psychology, public health), data science, and machine learning to drive consumer engagement, close gaps in preventive and chronic care, and promote health and well-being across an individual's lifespan. Lirio's behavior change AI platform unites behavioral science with advanced artificial intelligence (AI) to deliver Precision Nudging health interventions. Precision Nudging is the application of behavioral science to health interventions personalized by AI to each individual that overcome barriers to action at the right time and place for scalable, behavior change. This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship. To ensure an excellent onboarding experience and integration into the company, new colleagues will spend their first week onsite at one of our offices in Tennessee. Travel expenses will be paid. This is a requirement. Position Summary The Director of Client Success plays a pivotal role in Lirio's growth and client engagement strategy. This leader will own enterprise client relationships driving retention, satisfaction, and expansion while ensuring delivery excellence. Partnering closely with Sales, Solutions, Product Marketing, PMO and Analytics. This role ensures clients achieve measurable outcomes aligned with both the customer KPI's and Lirio's OKR's. The Director serves as a strategic advisor and advocate, bringing insight, energy and operational rigor to every interaction. The Director of Client Success holds responsibility for the client engagement lifecycle by managing recurring touchpoints to provide detailed MBR/QBR reporting on success rates, identifying product enhancements as well as opportunities for vertical and horizontal client revenue growth. This position will facilitate regular communication and progress reporting along the way. This dynamic role will be at the forefront of Lirio's rapid value creation journey, building critical organizational capabilities that will have a lasting impact in a critical and growing global industry. The ideal candidate will have extensive experience managing clients in the Health Tech space (Life Science and Health Plans) working with multi-faceted, cross-functional enterprise teams with a track record of success. Critical characteristics include strong cross-functional and leadership skills, ability to drive urgency and navigate ambiguity, outstanding organizational skills, and a high degree of business acumen. Essential Duties & Responsibilities Lead client relationships for Lirio across multiple verticals (Health Systems, Payer, Life Science, Digital Health and Retail Health). Defining, developing, and optimizing the customer lifecycle by implementing onboarding, retention, and engagement processes for new and existing customers. Developing client level strategies to reduce churn rates, increase customer loyalty, and boost renewal rates at assigned accounts. Analyzing customer feedback, data, and insights to identify patterns and trends in customer behavior, preferences, and satisfaction. Drawing actionable inferences to support revenue growth and retention. Collaborating with key stakeholders to develop and execute strategies that make the company more customer centric. Working with the sales teams, product teams, solution teams, and marketing teams to develop strategies for customer acquisition, retention, and engagement. Leveraging technology, CRM software, and related tools to optimize customer success operations, automate outreach, increase operational efficiency, and reduce costs. Comfortable with hands-on technical problem-solving and client facing technology discussions Measuring the effectiveness of customer success initiatives by tracking key metrics, such as customer satisfaction, engagement, retention, and churn, and developing strategies to optimize KPIs. Preparing and presenting reports to executives and stakeholders on customer success initiatives and their impact on the business. Identifying and nurturing customer bases and customer segments based on comprehensive data analysis and market insights to ensure exceptional satisfaction, retention, and growth. Proactively engage with clients to ensure they understand and clearly see the value from Lirio services. Provide guidance on usage, identify opportunities for improvement, and work to prevent issues that could impact the client's success. Help clients achieve their goals throughout the entire customer journey and aim to drive long-term success. Ensure client engagements have confirmed success criteria and solution delivery is aligned to meeting and exceeding the outlined criteria Maintain a deep knowledge of client industry, product, and role in the market. Provide ongoing support for client delivery and operations Lead efforts to evolve Lirio's library of documented process playbooks to facilitate, scale and client success. Achieve KPIs as determined in collaboration with Lirio's leadership team. Sales Drive expansion opportunities by identifying upsell and cross-sell paths in collaboration with sales. Support scope definition and clarification of success criteria Build credibility with client stakeholders on Lirio's execution and delivery Advance solution design to identify product discrepancies and requirements Participate in contractual reviews to ensure deliverables and timelines match internal expectations/capabilities Assist client onboarding plans with expected milestones and workstream timelines Align client stakeholders for workstream kickoffs. Active Client Lifecyle Work with internal resources to identify/establish reporting aligned to success criteria Establish recurring touchpoints with the client stakeholders to review progress and highlight successes in engagement, impact, and ROI. Establish recurring touchpoints with client operations team to identify changes to ways of working Internal Support Collaborate with internal teams to evaluate and evolve processes related to client onboarding and operations. Ensure documentation is in place to support channel partners as well as operational education for all client partners Work closely with the sales department to set a professionally directed strategy for customer development, retention, and expansion Collaborate with cross-functional teams such as Marketing, Sales, Solutions, Analytics, Product, Technology and Behavioral Design to ensure clients are as successful as possible. Basic Qualifications Ideal candidate will have experience in a fast paced, dynamic startup setting in the healthcare technology arena. 10+ years of experience in client/vendor management, consulting or project management 10+ years of experience in a leadership role Proven experience in healthcare, such as experience working in a health technology company or designing digital health interventions. Track record of delivering multi-phase projects with parallel and co-dependent workstreams Current or recent Customer Success experience working with Health Plans or Life Science clients is strongly preferred. Working Knowledge of integrated systems (SaaS, PaaS, APIs, etc.) Advanced understanding of product development and how it relates to constructing client commercialization arrangements. Experience working in partnership growth teams to evaluate client needs, resources. Strong history of working in cross-functional teams Excellent Communication Skills to translate requirements, communicate progress and deliver insights Benefits Medical (HSA available) Dental Vision Short-term & long-term disability (company-paid) Life & AD&D (company-paid) 401K with company match 10 paid holidays, quarterly company closure dates, + holiday week company closure Flexible time off policy Work from home 6 weeks paid parental leave Salary range: $130-150k

Client Services Director, IT Staffing New Business Development - Remote We are seeking a driven, solutions-oriented IT Staffing Sales Representative to join a fast-growing, woman-owned IT staffing firm. With a Net Promoter Score in the 90s and over 20% YoY growth for four consecutive years, they are a “big YES”, highly flexible, customer-first organization that truly partners with clients rather than serving as a transactional vendor. This role focuses on selling contract, contract-to-hire, and direct hire solutions. You'll have broad flexibility - no niche skill-set constraints - and strong recruiting support with a tenured, onshore team. What you'll do: Develop new client relationships within IT and IT-adjacent industries. Sell the full suite of staffing solutions: contract, contract-to-hire, and perm. Own and foster the client relationship. Drive activity tied to quality, not just volume focusing on high-value actions and outcomes. Partner with internal recruiting teams who are incentivized to support your book of business. Collaborate with your team to ensure client satisfaction and solution delivery. Participate in client meetings (8-10/month once ramped) and manage the full sales cycle. Your Goals: 6-month milestone: 1 to 2 MSAs signed, with deals nearing close, and 1-2 consultants billing. 12-month milestone: goal 6 to 8 consultants on billing. Ideal Candidate: Experienced in staffing sales specifically within the IT vertical. Highly collaborative, low-ego, team-oriented, and positive. Smart, loyal, reliable, and able to perform at a high level without being micromanaged. Sales-driven, flexible, and creative in finding ways to say “yes” when there's good business to pursue. Our client is highly motivated to hire, and I want to hear from you today! Please email ********************* for immediate consideration! Job Number 7610

STRUCTURAL TECHNOLOGIES develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges. STRUCTURAL TECHNOLOGIES is the in-house engineering business line of Structural Group. Are you interested in an adventure helping us grow in the wastewater market? STRUCTURAL TECHNOLOGIES partners across North America with owners and engineers in the water/wastewater market helping them manage the service life of their existing civil infrastructure. We are currently looking for a new leader with a passion for business development and extensive experience working with owners and engineers in the wastewater sector. Understanding and expertise in wastewater infrastructure, combined with collaborative delivery project and business leadership experience, are valuable attributes for candidates. The role is highly collaborative and will include teaming with our business developers across North America to implement a plan aimed at deepening relationships with existing clients and opening new doors focused on wastewater infrastructure. The position will ideally be based in the Mid-Atlantic or Northeast US, although we are open to talk to candidates nationally. If you join us, you'll spend your time developing and implementing a plan based around sharing our capabilities, developing projects, and helping grow program-level service - leading our efforts to grow our wastewater focused business. STRUCTURAL TECHNOLOGIES offers a wide range of capabilities across the asset management spectrum assisting with condition assessment and analysis, supporting options analysis, solution development and construction implementation. From repair & maintenance to long-term renewal, you'll be equipped to have fun and create success helping wastewater clients solve tough challenges. The duties of the role include: · Working with senior leadership to develop plans, strategies, and tactics to expand wastewater business within STRUCTURAL TECHNOLOGIES · Implementing and tracking progress of developed wastewater market business plans · Developing, maintaining, and expanding business relationships with wastewater clients across North America · Participating in client meetings, workshop facilitation, lunch & learns, trade shows, and other typical business development activities - all potentially including delivery of PPT presentations · Proactively working with business development team, and independently, to expand the Company's relationships with wastewater clients · Identifying opportunities and managing pursuit of projects aimed at an annual sales goal · Collaborating with internal teams including estimating, construction operations, technical support and management to develop and sell solutions Along with a desire to take on the role, we're looking for candidates with: · Demonstrated track record of success in a business development or client services leadership role · Bachelor's degree in civil engineering · Minimum 15 years of experience building relationships and expanding a client base in the wastewater market · Working knowledge of wastewater infrastructure, asset management concepts, and collaborative delivery of projects · Desire to work in a highly collaborative environment including sales activity as a specialist working across existing and new accounts · Ability to navigate in Microsoft Office programs including Word, Excel and proficiency using PowerPoint · Experience working in an environment where account and pursuit activity is managed in a CRM, preferably Salesforce Our ideal candidate is an innovative and decisive individual who has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships. STRUCTURAL TECHNOLOGIES is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V Structural Technologies is proud of a company culture that promotes 24/7 safety and quality. EOE/M/F/D/V

Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability. Why work at InductiveHealth?1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes. We are looking for an experienced and strategic Director of Client Success to lead our Client Success team. In this role, you will oversee a team of approximately 8-10 Client Success Managers (CSMs), ensuring they are equipped to build strong client relationships, drive renewals, manage contracts, and identify upsell opportunities. Responsibilities also include management of client profitability in partnership with the Finance Team. The ideal candidate is a strong leader who can develop and execute strategies that enhance client satisfaction, retention, and revenue growth while fostering a high-performing, collaborative team culture. InductiveHealth is a public health technology and services provider. Most of our clients are state and local public health departments. While direct experience in public health is not required for this role, it is preferred. Experience in healthcare and/or government related industries is also beneficial. What You'll Be Doing: Leading, mentoring, and developing a team of Client Success Managers to drive client engagement, satisfaction, and retention. Establishing and executing strategies to drive client renewals, minimize churn, and identify upsell and expansion opportunities. Collaborating with client delivery, product, and support teams to ensure a seamless client experience and drive adoption of our solutions. Overseeing client contract management, including renewals, negotiations, and compliance. Partnering with internal teams and using internal solutions, Smartsheet/Salesforce/JIRA/etc., to maintain accurate client data. Monitoring key client success metrics and using data-driven insights to improve team performance and client outcomes. Acting as an escalation point for high-impact client concerns and ensuring timely resolution. Advocating for client needs within the organization to inform product development and service enhancements. What We're Looking For: 7+ years of experience in Client Success, Account Management, Client Stewardship or a related field, with at least 3 years in an applicable leadership role. While not required, an understanding of government procurement processes and/or experience in public health and/or healthcare related industries is strongly desired. Proven track record of managing and scaling client success and/or account management teams, ideally in a SaaS or technology-driven environment. Strong leadership and people management skills, with experience overseeing a team of 5+ members. Expertise in client stewardship, client retention strategies, general knowledge of contract management and negotiations, and revenue growth initiatives. Excellent communication and relationship-building skills with both clients and internal stakeholders. Ability to analyze data and drive insights to enhance team performance and client outcomes. Experience working cross-functionally with Sales, Product, and Support teams. Proficiency in client success tools (e.g., Gainsight, Salesforce, or similar platforms). Benefits and Perks: InductiveHealth offers competitive benefits and perks including:· Virtual first, remote organization and culture· Flexible Paid Time Off (PTO)· 401(k) retirement plan with corporate matching· Medical, prescription, vision, and dental coverage (multiple plans based on your needs)· Short Term and Long Term Disability (for employee) · Life Insurance (for employee)· New Team Member support for home office setup About InductiveHealth: InductiveHealth (************************ was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (************************** in early 2022. All responses to applications will come from ****************** or from the ***************************. InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.

ApotheCom is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programs. About the Role At ApotheCom, we turn science into stories that make a difference. As an Director, Client Services, you'll be at the heart of that mission - leading dynamic teams, shaping strategy, and guiding our clients to deliver powerful, impactful communications. You'll be the trusted partner to your clients, overseeing publication programs and medical communications initiatives that inform, inspire, and elevate scientific understanding. From strategic planning to flawless delivery, you'll ensure every project meets the highest standards of quality, creativity, and scientific integrity. Working closely with colleagues across Scientific Services, Meetings, and Creative/Digital, you'll bring big ideas to life and help drive innovation across the agency. What You'll Be Doing Lead with vision. Direct account teams to deliver exceptional work - on time, on budget, and on strategy. Drive results. Oversee all financial aspects of your accounts, including proposals, budgets, forecasts, and performance reporting. Inspire your team. Coach and mentor talented client services professionals, fostering growth, collaboration, and accountability. Be the client's go-to partner. Build trusted relationships, anticipate needs, and translate complex science into compelling communications strategies. Collaborate cross-functionally. Partner with internal experts and creative teams to deliver integrated, high-impact publications and medical education initiatives. Spot opportunities. Identify and champion new business opportunities within existing and prospective client partnerships. Stay ahead of the curve. Keep a pulse on the evolving healthcare communications landscape, compliance standards, and global publication practices. Lead with excellence. Uphold ApotheCom's commitment to scientific rigor, innovation, and client satisfaction. About You You're a strategic thinker and a natural leader - passionate about science, storytelling, and teamwork. You thrive in fast-paced, collaborative environments and are driven by the opportunity to make an impact. Bachelor of Science degree preferred. 5+ years of experience in medical communications, with a focus on publications and client service leadership. Proven ability to manage multiple accounts and meet financial and operational goals. Excellent communicator who can build trust and inspire confidence across teams and clients. Deep understanding of healthcare communications, publication planning, and the drug development process. Skilled in Microsoft Word, Excel, PowerPoint, and digital collaboration tools. Benefits: Health coverage Retirement plan PTO ApotheCom can offer an attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Our Pledge At ApotheCom, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. ApotheCom is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary - that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.Compensation$126,000-$136,000 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Provides leadership and executive management of client teams, and expertise to drive growth, strategic vision, profitability, and unsurpassed customer service delivery to assigned clients. Ensures that employees receive training and understand the goals and objectives of service delivery to clients. Consults and educates clients in all aspects of the mobility industry. Guides service delivery teams to ensure an effective front line, customer centric service to our clients, transferees, suppliers and internal customers. Assists the COO in developing processes to ensure quality control in service delivery, billing, and reporting. Assists the VP of Sales in securing new business. Responsibilities Ensure service performance meets or exceeds client expectations and contractual requirements. Lead recruitment efforts, including identifying top talent and promoting internal candidates for key roles. Manage performance within approved budgets and contribute to cost control initiatives. Oversee compliance with Statements of Work (SOW), audits, and CapViews processes. Direct client transition projects and provide implementation guidance. Coordinate client communications and meetings, ensuring timely and accurate responses. Manage stakeholder expectations and resolve inquiries or issues promptly. Review and approve change orders related to SOWs; ensure proper follow-up and reporting. Advocate for clients and transferees to maintain company standards and reputation. Identify and implement best practices to enhance service delivery and efficiency. Drive continuous improvement initiatives and develop tactical and strategic recommendations. Build strong internal and external relationships, fostering a culture of collaboration and excellence. Support COO with system management, expense oversight, outsourcing, and vendor relations. Assist with balanced scorecard initiatives and special projects as assigned by senior leadership. Qualifications CRP, GMS designations 10+ years managing client services, mobility management, or move management industry Minimum of 5 years' experience in a relocation customer services environment Ability to mentor, lead, and effectively empower staff to prioritize workloads and produce high quality reporting, client support, expense management, and real estate services Excellent written and verbal communication skills Ability to manage challenging customers and exhibit skills necessary for conflict resolution High level problem solving and solution development skills Ability to work effectively within all client, employee, and demographic groups Strong IT, financial management, and contract management skills. About About CapRelo CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance - you've come to the right place. Benefits In addition to comprehensive medical, dental, and vision insurance, CapRelo offers: World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k) Recruitment and customer referral bonuses Company-paid life insurance and accidental death benefits Voluntary protection programs for employees and their families Service recognition programs Safety & performance bonuses Tuition reimbursement and student loan repayment assistance Discounted membership @ Gold's Gyms (corporate locations) nationwide Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families Medical and Dependent Care Flexible Spending Accounts (FSAs) Health Savings Account (HSA) with employer matching contribution Equal Opportunity/Affirmative Action Employer

Director of Client Success - Healthcare Service Snapshot Title: Director of Client Success Pay: $150K-$200K + bonus Schedule: 40 hours/week • flexible schedule Help a fast-growing healthcare technology company keep payer partners happy and growing. You'll own relationships, solve issues fast, and show measurable results. What you'll do Own payer and plan relationships end to end Lead business reviews and share performance insights Track encounter outcomes and identify early risks Align internal teams for smooth delivery and renewals Prepare for contract expansions and renewals Communicate ROI clearly to payer partners Must-Haves 3-5+ years in payer-facing client success or account management Healthcare or provider network operations experience Comfort working with distributed clinician operations Proven track record supporting value-based programs Authorized to work in the U.S. Perks & Pay Pay: $150K-$200K base + bonus Benefits: flexible schedule, supportive team environment, growth path Remote setup (U.S. based) Schedule & Setup Full-time, 40 hours/week Flexible work hours 100% remote (U.S.) You like pace and ownership. You start, finish, follow through. At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience-not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants. Apply Today to grow with a leading healthcare tech company and own client success from day one.

The Opportunity: As a Director of Client Success, you'll be the strategic partner clients turn to when they need to solve complex challenges. You'll drive commercial success across your portfolio while building trusted relationships that expand our impact. This role combines strategic thinking, consultative selling, and operational excellence to deliver exceptional client outcomes. Role Details: Location: Remote (must be based in NYC/Tri-State Area) Travel: 2-4+ client visits / month in NYC expected What You'll Accomplish: Client Partnership & Growth Own the commercial success of your portfolio, identifying opportunities and mitigating risks to exceed revenue targets Serve as a trusted advisor, understanding client business models and creating solutions that drive measurable results Lead strategic account planning to expand Shift Paradigm's footprint and deepen client relationships Navigate the full sales cycle from solution design through contract execution Responsible for the bookings revenue and margins within your accounts Strategic Leadership Architect innovative solutions during new business pursuits, collaborating across teams to create winning proposals Translate industry trends into actionable client recommendations and long-term roadmaps Champion client perspective internally, advocating for solutions that balance client needs with business objectives Drive service innovation by bringing client insights back to inform company strategy Cross-Functional Collaboration Partner with delivery and project management teams to ensure exceptional client experiences Serve as an escalation point, crafting clear solutions for complex challenges Maintain accurate financial forecasts and pipeline data Provide direct feedback and coaching to team members for continuous improvement What You Bring: Experience & Expertise Background in professional services with demonstrated success retaining and growing client relationships Proven ability to achieve business outcomes in fast-paced, entrepreneurial environments Strong business acumen with understanding of diverse business models and go-to-market strategies Marketing technology experience (marketing automation, CRM, CDP, data platforms) Skills & Capabilities Strategic thinking with ability to synthesize complex information into clear roadmaps Consultative approach to problem-solving, focusing on root causes and sustainable solutions Excellence in written and verbal communication, adapting style to audience needs Comfort with ambiguity and ability to make sound decisions with incomplete information Strong influence and persuasion skills to build consensus across diverse stakeholders Mindset Client-first orientation with genuine curiosity about different industries and challenges Results-driven approach with entrepreneurial spirit Commitment to continuous learning in sales, marketing, and technology trends Collaborative leadership style that empowers cross-functional teams About SH/FT: SH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT: SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. At SH/FT you'll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. Our Commitment to DEIB We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace. At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. This is a full remote position, however candidates must have current US work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $115,000 - $140,000 + Variable Commission. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks. No relocation assistance can be offered at this time.

HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. We develop, market, sell, and support over 30 product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation The HCL Software Client Director is a hunter role, responsible for creating incremental net new license revenue growth across the assigned territories. The Client Director is a key hunter sales role in the US Mid-West Go-To-Market organization. It is a sales role focused on selling HCL Software products to drive business growth and pipeline to the Top Enterprise Software Customer Accounts in support of the company's revenue goals.Managing the named Enterprise Software Customer Accounts, this role is responsible for the execution of the company's Business Software Sales strategy, developing plans focused on large deal pipeline generation working alongside with the Product Sales Specialists, Technical Advisor, Business Partner Manager, Marketing, Sales Development and Customer Success Managers. Drive Growth by maximizing business value for the Customer & HCL Software.Responsibilities: Responsible for achieving Software New License, Software Renewals and Software Services Target Establish and grow deep trusted relationships with C-suite stakeholders who are decision-makers and influencers of buying decisions affecting our software products, at the target accounts. Understand and anticipate the stakeholders' business problems and position our software products as solutions to those problems in a way that demonstrates business value to the client. Identify and construct multi- year and multi-product deals that deliver strategic business value to the client. Execute to achieve Partner Sales KPIs for revenue and scorecard metrics. Proactively monitor progress against business objectives; identify, manage, and escalate (when needed) any roadblocks, conflicts, demand spike, gap/need in portfolio or compete threats. Monitor market landscape and apply intelligence to influence the strategy in business planning decisions. Effectively engaging and building collaborative cross-functional relationships with HCL SW - Product Sales Specialist team, Technical Advisors, Customer Success Managers, Legal, and HCL Senior Executives as required Minimum Required Qualifications Bachelor's Degree with 7+ years Enterprise Software Sales experience Proven success in closing complex deals & technical understanding of Enterprise Software opportunities Proven ability to manage CXO relationships with Top Enterprise Software Customer Accounts Proven ability to work across culturally diverse teams to solve partner and customer issues Strong communication and presentation skills & good understanding of HCL Software business models Deep understanding of Software Licensing business/sales model Experience driving direct as well as partner led sales engagements Strong partnering, collaboration, and negotiation skills Travel: 30-50% travel We know the best outcomes for both our people and our clients result from including diverse perspectives at the table. To that end, HCL Software is an Equal Opportunity Employer and treats candidates and employees fairly without regard to race, color, sex, age, disability, pregnancy, religion, genetic information, national origin, marital status, sexual orientation, ancestry, political belief or activity, family care or medical leave status, military or veteran status, and/or any other protected classification in accordance with federal, state, and/or local law.

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Type: Full time To advance the purpose of InterVarsity, this position provides administrative and operational support to the Theological Formation team including but not limited to administration, records management and event and meeting planning, Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. We have an opportunity for a Full-time or Part-time position. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: Manage team calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track applications for Theological Formation courses Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Oversee compliance with national requirements, processes, and procedures Other duties as assigned Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.

Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.