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The differences between field specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field specialist and a computer support specialist. Additionally, a computer support specialist has an average salary of $63,926, which is higher than the $49,496 average annual salary of a field specialist.
The top three skills for a field specialist include customer service, troubleshoot and work ethic. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.
| Field Specialist | Computer Support Specialist | |
| Yearly salary | $49,496 | $63,926 |
| Hourly rate | $23.80 | $30.73 |
| Growth rate | 10% | 10% |
| Number of jobs | 101,348 | 114,029 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.
Field specialists and computer support specialists have different pay scales, as shown below.
| Field Specialist | Computer Support Specialist | |
| Average salary | $49,496 | $63,926 |
| Salary range | Between $30,000 And $81,000 | Between $44,000 And $91,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | LUFKIN Industries | |
| Best paying industry | Energy | Technology |
There are a few differences between a field specialist and a computer support specialist in terms of educational background:
| Field Specialist | Computer Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between field specialists' and computer support specialists' demographics:
| Field Specialist | Computer Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.0% Female, 25.0% | Male, 80.1% Female, 19.9% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |