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The differences between field specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field specialist and a field service specialist. Additionally, a field service specialist has an average salary of $51,832, which is higher than the $49,496 average annual salary of a field specialist.
The top three skills for a field specialist include customer service, troubleshoot and work ethic. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.
| Field Specialist | Field Service Specialist | |
| Yearly salary | $49,496 | $51,832 |
| Hourly rate | $23.80 | $24.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 101,348 | 104,134 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Field specialists and field service specialists have different pay scales, as shown below.
| Field Specialist | Field Service Specialist | |
| Average salary | $49,496 | $51,832 |
| Salary range | Between $30,000 And $81,000 | Between $33,000 And $81,000 |
| Highest paying City | San Francisco, CA | Palo Alto, CA |
| Highest paying state | California | California |
| Best paying company | LUFKIN Industries | SAP |
| Best paying industry | Energy | - |
There are a few differences between a field specialist and a field service specialist in terms of educational background:
| Field Specialist | Field Service Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 35% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between field specialists' and field service specialists' demographics:
| Field Specialist | Field Service Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.0% Female, 25.0% | Male, 88.8% Female, 11.2% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |