Most field specialists list "customer service," "territory," and "troubleshoot" as skills on their resumes. We go into more details on the most important field specialist responsibilities here: Customer-service skills can be considered to be the most important personality trait for a field specialist to have. According to a field specialist resume, "computer support specialists must be patient and sympathetic" field specialists are able to use customer-service skills in the following example we gathered from a resume: "specialize in the fda food code, brand standards and customer specific preferences. " While it may not be the most important skill, we found that many field specialist duties rely on listening skills. This example from a field specialist explains why: "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." This resume example is just one of many ways field specialists are able to utilize listening skills: "communicated with outside solar consultants to help build proposal and close solar deals. " Another skill that is quite popular among field specialists is speaking skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a field specialist resume: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This example from a resume shows how this skill is used: "addressed any issues with department heads and store management to execute the guidelines set by the corporate office. " A field specialist responsibilities sometimes require "writing skills." The responsibilities that rely on this skills are shown by this resume excerpt: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example shows how this skill is used by field specialists: "trained in a classroom format onsite: new software release, machine qualifications, and software job-writing. " Yet another important skill that a field specialist must demonstrate is "problem-solving skills." Support workers must identify both simple and complex computer problems, analyze them, and solve them. This is clearly demonstrated in this example from a field specialist who stated: "persuade store management to set features for products by recommending solutions within budget and deadlines based on customer specifications. "
See the full list of field specialist skills.
Before becoming a field specialist, 55.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 4.6% field specialists went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most field specialists have a college degree. But about one out of every six field specialists didn't attend college at all.
Those field specialists who do attend college, typically earn either business degrees or electrical engineering degrees. Less commonly earned degrees for field specialists include general studies degrees or psychology degrees.
Once you're ready to become a field specialist, you should explore the companies that typically hire field specialists. According to field specialist resumes that we searched through, field specialists are hired the most by General Electric, Baker Hughes, a GE company, and Edwards Lifesciences. Currently, General Electric has 339 field specialist job openings, while there are 11 at Baker Hughes, a GE company and 9 at Edwards Lifesciences.
If you're interested in companies where field specialists make the most money, you'll want to apply for positions at General Electric, A. H. Belo, and The Home Depot. We found that at General Electric, the average field specialist salary is $97,740. Whereas at A. H. Belo, field specialists earn roughly $95,855. And at The Home Depot, they make an average salary of $85,532.
View more details on field specialist salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Apple, United States Army, and Verizon Communications. These three companies have hired a significant number of field specialists from these institutions.
In general, field specialists fulfill roles in the technology and energy industries. While employment numbers are high in those industries, the field specialist annual salary is the highest in the energy industry with $72,566 as the average salary. Meanwhile, the health care and retail industries pay $52,285 and $50,063 respectively. This means that field specialists who are employed in the energy industry make 71.5% more than field specialists who work in the agriculture Industry.