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What is a field support analyst and how to become one
What general advice would you give to a field support analyst?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $49,370
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 10.54%
Black or African American 11.73%
Hispanic or Latino 16.08%
Unknown 5.37%
White 55.88%
Genderfemale 31.42%
male 68.58%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Field support analyst career paths
Key steps to become a field support analyst
Explore field support analyst education requirements
Start to develop specific field support analyst skills
Skills Percentages Data Collection 11.17% Technical Support 9.77% Logistics 7.76% Phone Calls 6.42% Technical Assistance 5.66% Complete relevant field support analyst training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New field support analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field support analyst based on U.S. Bureau of Labor Statistics data and data from real field support analyst resumes.Research field support analyst duties and responsibilities
- Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
- Assist in imaging, setup and deployment of PCs and servers.
- Migrate and convert VLAN's with static IP addresses over to DHCP.
- Perform remote diagnosis and resolution during security problems, access rights, VPN and connectivity.
Prepare your field support analyst resume
When your background is strong enough, you can start writing your field support analyst resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field support analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable field support analyst resume templates
Build a professional field support analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your field support analyst resume.
Apply for field support analyst jobs
Now it's time to start searching for a field support analyst job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first field support analyst job
Are you a field support analyst?
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Average field support analyst salary
The average field support analyst salary in the United States is $49,370 per year or $24 per hour. Field support analyst salaries range between $31,000 and $77,000 per year.
What am I worth?
How do field support analysts rate their job?
Field support analyst reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
