Post job

Field support engineer education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a field support engineer. Field support engineers usually study electrical engineering, computer science, or business. 56% of field support engineers hold a bachelor's degree, and 27% hold an associate degree. We analyzed 1,506 real field support engineer resumes to see exactly what field support engineer education sections show.

The most common colleges for field support engineers are the University of Phoenix and the University of Phoenix.

There are also many online field support engineer courses to help get the education required to be a field support engineer.

What education do you need to become a field support engineer?

What degree do you need to be a field support engineer?

The most common degree for field support engineers is bachelor's degree, with 56% of field support engineers earning that degree. The second and third most common degree levels are associate degree degree at 27% and associate degree degree at 8%.
  • Bachelor's, 56%
  • Associate, 27%
  • Master's, 8%
  • Diploma, 3%
  • Other Degrees, 6%

What should I major in to become a field support engineer?

You should major in electrical engineering to become a field support engineer. 28% of field support engineers major in electrical engineering. Other common majors for a field support engineer include computer science and business.

Most common colleges for field support engineers

Field support engineers often get their degrees at University of Phoenix, DeVry University, and Pennsylvania State University. Here are the most common colleges for field support engineers in the US based on their resumes.
Field support engineer common collegePercentages
University of Phoenix16.91%
DeVry University16.18%
Pennsylvania State University5.88%
Purdue University5.88%
University of Central Florida5.15%

Best majors for field support engineers

Best colleges for field support engineers

The best colleges for field support engineers are Stanford University, Northwestern University, and Vanderbilt University.

A field support engineer with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for field support engineers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become field support engineers.

1. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Enrollment

31,503

2. Massachusetts Institute of Technology

Cambridge, MA • Private

In-state tuition

$51,832

Enrollment

4,550

3. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

4. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Enrollment

33,495

5. Harvard University

Cambridge, MA • Private

In-state tuition

$50,420

Enrollment

7,582

6. Duke University

Durham, NC • Private

In-state tuition

$55,695

Enrollment

6,596

7. California State Polytechnic University, Pomona

Pomona, CA • Private

In-state tuition

$7,353

Enrollment

24,841

8. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

9. Minnesota State University - Mankato

Mankato, MN • Private

In-state tuition

$8,184

Enrollment

11,675

10. Western Carolina University

Cullowhee, NC • Private

In-state tuition

$3,926

Enrollment

9,835

20 best online courses for field support engineers

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. Akamai Customer Consulting and Support

coursera

Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

3. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

4. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

5. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

6. Network Support Fundamentals

coursera

Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

7. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

8. Basic Computer Course - Windows 7/10 - IT & Desktop Support

udemy
4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

9. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

10. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

11. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

12. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

13. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

14. IT/Desktop Computer Support- Troubleshooting for Technicians

udemy
4.2
(306)

Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

15. Windows Server 2019: Active Directory, GPO, R. Server Access

udemy
4.7
(4,916)

Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...

16. Advanced IT Troubleshooting for Helpdesk Support Technicians

udemy
4.2
(1,080)

Learn some of the less common IT troubleshooting techniques for Windows computers...

17. Active Directory on Windows Server

udemy
4.6
(8,804)

Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...

18. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

19. Remote Desktop Services Windows Server 2016

udemy
4.6
(1,444)

Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...

20. Active Directory & Group Policy Administration for IT Techs

udemy
4.5
(651)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

Top 10 most affordable universities for field support engineers

The most affordable schools for field support engineers are California State University - Long Beach, california state university - bakersfield, and brigham young university.

If the best universities for field support engineers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for field support engineers.

1. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

4. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

5. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

6. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-state tuition

$7,770

Cost of attendance

21,244

7. California State University - Fullerton

Fullerton, CA • Private

In-state tuition

$6,886

Cost of attendance

17,645

8. California State Polytechnic University, Pomona

Pomona, CA • Private

In-state tuition

$7,353

Cost of attendance

21,302

9. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

10. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

Top 10 hardest universities to get into for field support engineers

The hardest universities for field support engineers to get into are Stanford University, Northwestern University, and Vanderbilt University.

Some great schools for field support engineers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for field support engineers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

4. Harvard University

Cambridge, MA • Private

Admissions rate

5%

SAT average

1,520

5. Duke University

Durham, NC • Private

Admissions rate

9%

SAT average

1,516

6. Carnegie Mellon University

Pittsburgh, PA • Private

Admissions rate

17%

SAT average

1,507

7. Washington University in St Louis

Saint Louis, MO • Private

Admissions rate

15%

SAT average

1,506

8. California Institute of Technology

Pasadena, CA • Private

Admissions rate

7%

SAT average

1,566

9. Tufts University

Medford, MA • Private

Admissions rate

15%

SAT average

1,461

10. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

Top 10 easy-to-apply-to universities for field support engineers

The easiest schools for field support engineers to get into are Oregon Institute of Technology, capitol technology university, and pennsylvania state university - altoona.

Some schools are much easier to get into. If you want to start your career as a field support engineer without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for field support engineers.

1. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

2. Capitol Technology University

Laurel, MD • Private

Admissions rate

69%

SAT average

1,070

3. Pennsylvania State University - Altoona

Altoona, PA • Private

Admissions rate

91%

SAT average

1,094

4. Sonoma State University

Rohnert Park, CA • Private

Admissions rate

90%

SAT average

1,072

5. San Francisco State University

San Francisco, CA • Private

Admissions rate

72%

SAT average

1,054

6. Saint Cloud State University

Saint Cloud, MN • Private

Admissions rate

86%

SAT average

1,086

7. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

8. Texas A&M University - Kingsville

Kingsville, TX • Private

Admissions rate

89%

SAT average

1,035

9. Cleveland State University

Cleveland, OH • Private

Admissions rate

88%

SAT average

1,111

10. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

Average field support engineer salary by education level

Field support engineers with a Master's degree earn more than those without, at $111,200 annually. With a Bachelor's degree, field support engineers earn a median annual income of $106,498 compared to $94,410 for field support engineers with an Associate degree.
Field support engineer education levelField support engineer salary
Master's Degree$111,200
High School Diploma or Less$92,949
Bachelor's Degree$106,498
Some College/ Associate Degree$94,410

Field support engineer education FAQs

Search for field support engineer jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse computer and mathematical jobs